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Hello folks: sad day...
My PDA2k's screen started to not respond to touch all of a sudden. I tried a soft reset, and then a hard reset. This does not fix it. Of course, now I am stuck at the Windows Mobile start screen (the one that says "tap your screen to set up your Pocket PC"), and of course I cannot make it any further than that.
Any help you can think of? I am trying to get a hold of imate tech support, but the prospect of having to send it away for repair is really frightening.
Thanks in advance for any advice.
Fernando
i have the exact same problem now..
please help??????
did u manage to fix it?
Pockets of air under the screen protector and/or mis alignment of the screen protector can sometimes cause a touch screen to stop responding.
So if u have one applied, try taking it off to see if that fixes the problem.
tried that..not the case..still isnt working
Hay I have same problems litle diferents bat same.
Das anybody have idea vats happened. In my BA, half display doesn’t work (left) right side work.
Incense I perform hard reset system hold in tach scrin and cursor in right side work perfectly in left side work only
if I put pensile 5-6 sec. and again etc.System is that point hold and doesn’t work butscrin.
Thanks for your tips. My touch screen went dead on my BA over christmas. I was about to junk it until I peeled off the protector skin as suggested. Now it is working. Thanks mate
I got this problem yesteday, so i desided to try disassemble, my blue angel to check how deficult it would be to change the touch panel before i cheked the price on these panels. It showed to be a little hard to take it of, so i just assembled the "angel" agian, and miracules the touch now works fine, and I only adjusted the cable a little, but maybe this made the connection better. But on the hole I'm glad that I put it together agian before I bought a new panel.
Unfortunately I don't know exactly what did the trick. But it may be worthwhile to disassemble and try to make the cables sit a little better, and then just wish for the best outcome, of course if you are not sure how to disassemble divices like these do not do it, as it can make more damage to your blue angel, so even a professional technican can't save it.
suggestion
i had this problem but if you already back up your system in a sgt file on your pc then you can connect your BA with activesync and restore your system i don't know if you have backup file
My touchscreen won't allow any input. I tried hard reset, reflashing ROM and radio - nothing helps so far. Now it's stuck on the 'tap the screen to setup your device' on the initial setup screen. The buttons work, slide works, but touching the screen won't. Any ideas? I saw the posts about frozen screens, but I don't think this is it.
Ozark_8125 said:
My touchscreen won't allow any input. I tried hard reset, reflashing ROM and radio - nothing helps so far. Now it's stuck on the 'tap the screen to setup your device' on the initial setup screen. The buttons work, slide works, but touching the screen won't. Any ideas? I saw the posts about frozen screens, but I don't think this is it.
Click to expand...
Click to collapse
Maybe its a loose connection?
Uh - is there a way to tighten it??? ;-)
Any ideas? If the screen is hosed - any suggestions as to who could repair it?
Bump? How about difficulty in replacing the screen on these?
Ozark_8125 said:
Bump? How about difficulty in replacing the screen on these?
Click to expand...
Click to collapse
just did mine, it's not TOO bad.. just 4 screws and a lot of careful prying but it's definately doable. There is a how to somewhere on here. If I were you I'd try the tool that lets you skip the screen setup and see if your touch screen works otherwise... strange thing is when I try to align my screen right now it freezes my phone on the "align screen" screen... so hopefully that's what is happening to you and you dont need a new screen. so yeah look for the align screen skip and see if it works.
Thanks for the info - I'll look around for the skip alignment tool. I assume the screws were those outer four teeny tiny torx screws?
OK - Dude - how crazy is that... it just started working again. I just kept hitting around on the screen by forcing it to alignment and it's now working. What gives? I saw a post about magnetization screwing up alignment, but this is kind of crazy. It works if I push the screen part of the phone 'south' and then I can tap and get the alignment to complete. Loose connection somewhere, I'll check out those guides to figure out if the ribbon is tight or not.
Ozark_8125 said:
OK - Dude - how crazy is that... it just started working again. I just kept hitting around on the screen by forcing it to alignment and it's now working. What gives? I saw a post about magnetization screwing up alignment, but this is kind of crazy. It works if I push the screen part of the phone 'south' and then I can tap and get the alignment to complete. Loose connection somewhere, I'll check out those guides to figure out if the ribbon is tight or not.
Click to expand...
Click to collapse
glad to hear you've got it working and saved yourself a headache... you might want to try sliding it open and giving it a squeeze below the screen but above the buttons... that's where the screen attaches to the board... give it a try.
OK - more of a 'tard moment for me - the screen protector was jamming against the screen. I figured that out after I had the whole back off and pried open to look internally to see what was going on and then noticed the screen was working fine with the back off.... oh geeze, time for a stiff drink. Thanks for the suggestions - you guys are cheap therapy bahahahahhaaaa!!!
Look out for dust particles
Glad you found out what was wrong. I would like to add that in general, if a touch screen is unresponsive, examine the device for dust particles stuck between the plastic and the touchscreen. It will be understood as a tap by the touchscreen, thereby rendering your own tabs unrecognized. I've tried that 2 times now.
I had a similar problem with my touchscreen. Sometimes it doesn't recognize my touch with a finger or stylus. I have to keep pushing the same spot for it to register the touch.
Now I took a needle and cleaned the space between plastic and touchscreen. For now it seems that it helped. Lets see how it works for now on.
Thanks.
ha ha ha ha ha!!!!
at leats you admint the retardness
D'oh.. the problem stays. Do I have to open the whole machine, and clean it that way, or can the problem be in the software?
I think, that after a soft reset the screen works properly, but after a little while it overlooks some of my taps.
What SPL are you running? Are you experiencing the 'screen freezes'?
"XDA-Developers HTC Kaiser HardSPL CID Unlocker v1.0" says in the readme.txt file. Does 'screen freezes' mean that I can't do nothing with the screen, or what? What is the SPL's job in the PPC, I thought it was needed only for the OS flashing.
OK, now I know what you mean with screen freeze. It sure does freese. So the problem is not in the touchscreen, but in somewhere else? The whole phone freezes in time to time.
what spl are you running?
OK, I suppose that was a tip. Thanks for the tip. I upgraded my SPL from 1.0 Olipof to HardSPL 3.56.
Everything started going very smoothly for now. Lets see how it keeps being smooth after couple days of using.
Hi guys, i'm a big fan of this site, and I'm glad Im part of it since i can use you guy's great roms and tricks. But I have a big problem with my tilt now and I wanted to see if some of you could help me with it. I bought my tilt from a friend with a broken screen, i bought and replaced the screen myself, but after a day or two, the backlight for the screen wouldn't work. The only working solution i found was by squeezing the phone and pressing on the lower left corner above the green call button so the screen wouldnt turn on while i pressed it. I decided to open it, and i put a piece of paper above the connection of the screen and the flex, and this worked for a while. But ever since, i always have to keep putting in new pieces paper or plastic to keep pressure on the connection for the lcd, i was wondering if you guys would happen to know what the possible cause is. And it is hard because when i put those pieces of papers, the call button on the front has so much pressure that it is permanently pressed. I dont know what to do now, i don't know if i should just give up trying to fix my tilt or to just buy a new one. Hope someone can help me thank you.
damn...41 views and no replies....im guessing i should start looking for a new phone
A thorough clean needed
How about carefully cleaning the flex and connector using contact cleaner? If a connection surface isn't perfectly clean, often pressure is needed to push the terminals through the tiny film of grease (eg from fingerprints).
I'd say you bought a bad quality LCD that has a wacky contact inside the module...
im going to buy contact cleaner..if that doesnt work then it's probably a bad lcd like u guys said even though i paid 100 dollars for it ...thank you very much for the replies
ReYCangri said:
Hi guys, i'm a big fan of this site, and I'm glad Im part of it since i can use you guy's great roms and tricks. But I have a big problem with my tilt now and I wanted to see if some of you could help me with it. I bought my tilt from a friend with a broken screen, i bought and replaced the screen myself, but after a day or two, the backlight for the screen wouldn't work. The only working solution i found was by squeezing the phone and pressing on the lower left corner above the green call button so the screen wouldnt turn on while i pressed it. I decided to open it, and i put a piece of paper above the connection of the screen and the flex, and this worked for a while. But ever since, i always have to keep putting in new pieces paper or plastic to keep pressure on the connection for the lcd, i was wondering if you guys would happen to know what the possible cause is. And it is hard because when i put those pieces of papers, the call button on the front has so much pressure that it is permanently pressed. I dont know what to do now, i don't know if i should just give up trying to fix my tilt or to just buy a new one. Hope someone can help me thank you.
Click to expand...
Click to collapse
While replacing the screen you might've shorted something which would then only allow certain function by appling abnormal pressure.
over the past few weeks some of the buttons (namely left soft key, up and left) have stopped working, i've tried numerous roms just incase but it's definatley a hardware issue, now, i've dismanted the phone using the diamantos guide to see if anything jumps out at me, gave the phone a damn good cleaning whilst i had the chance, put it back together....but nothing, everything seems to be in order, all components in their rightful place but i still cant work it out, does anyone know if this is a common problem or if theres a fix as i've been unsuccessful in my searches.
actually, i just found the solution and it worked a treat, thanks anyway people.
btw, if anyone would like to know what i did then i'll be more than happy to share the solution.
Hi godofwap,
I have the same problem with a trinity I bought used. Tried to stick some papers under the buttons but that didn`t help so I`m very curious how You managed to get them working again. Hope You find the time to write a short notice.
Have some fine days,
FlyBy_1
ok, no problem, heres what i did.
before you start please be aware that this is a very delicate procedure and you should take care as this may naff up your beloved trinity.
ok, i first disassembled my trinity using the dimantos guide located here http://forum.xda-developers.com/showthread.php?t=311463,
now, when you get to the keyboard / button pcb take it out if, you look closely you'll notice theres a thin adhesive plastic cover covering the metalic buttons, very very carefull peel this back (i used a sharp knife to get to it), making sure not to completely remove it, try to only expose the underneath of the buttons in question, you'll see that the buttons come away with the plasic leaving the underneath exposed, now, using a cotton bud and some lightly applied alcohol clean the contacts then when all is done, replace the plastic and make sure its firmly pressed back down you may notice it making a different, kind of sharper clicking noise when depressed than before meaning its worked, repeat for all buttons.
i think whats going on here is the gum or glue from the plastic film has "leaked" if you will, onto the plates meaning theres no contact from the buttons, this would also account for the very slight change in sound when you now press the button.
i found this info here http://forum.xda-developers.com/archive/index.php/t-289737.html
Nice find mate; sounds like a solution for my problem cause when I got my phone the first I had to do was to disassemble and clean the heck outta it, there was dust everywhere as if the old owner had laid it on the moon for a week. But who thought the buttons are actually separatable... strange technique.
Thanks for the hint, at least now I´ve got something to do over the holidays at my parents-in-law
Once again thanks for Your hint.
The problem with mine was actually not dust and stuff between the two halves but too much pressure by the former owner.
After I had separated the plastic film from the board I saw that there were very deep dents where the pick of the metal discs had pushed the soft pcb material down. So I cleaned them anyway and then reapplied the film with an offset of just a fraction of a millimetre so they make perfect contact with the pcb again.
Every single button again works perfectly now
hi,
my touch diamond 2's touch screen stop working randomly ( i think that i applied too much pressure on 1 spot for too long). I can see the touch screen dots on the area. I am just wondering if I were to repair this, would i be replacing the DIGITIZER or the TOUCH SCREEN.
Thank you soo much
warranty might cover that. It might not be your fault
I have decided to fix the part myself since I do not wish to ship the part to their location in the US. Any idea if its the digitizer or the LCD screen that i should be replacing?
jasonngu1991 said:
I have decided to fix the part myself since I do not wish to ship the part to their location in the US. Any idea if its the digitizer or the LCD screen that i should be replacing?
Click to expand...
Click to collapse
Search the Wiki, there are dismantle instructions.
I had the same on my display, and was able to move the dark spot to the edges where it disappeared.
I moved it with scratching it with my nail very gently applying some pressure.
In Europe HTC offers a pickup and return warranty, is that different in the US? If it is the same I would send it in to HTC for replacement, since it might happen again pretty soon....
I already have 3 screens replaced :-(
jason, did u manage to fix this? i have the exact same problem and pushing the "bubbles" towards the edge of the screen didn't help. my screen is still unresponsive..
mercurialcc said:
jason, did u manage to fix this? i have the exact same problem and pushing the "bubbles" towards the edge of the screen didn't help. my screen is still unresponsive..
Click to expand...
Click to collapse
Try applying duct tape to it repeatedly until you get it back.
Yes, both
I recently replaced the Touch Screen on my Diamond 2. Same problem; spots that "stick" in the middle. I used to solve this by running both my thumbs down the sides of the screen to "puff up" the low areas in the middle.
The part you want is actually called a "Digitizer Touch Screen" on eBay, cheap too. Prepare to spend about 2 hours fiddling with very tiny screws, connections and glue to tackle the job.
The hardest part for me was actually getting the Touch Screen to work; it seemed to be calibrated in mirror-image AND turned 90 degrees sideways, which made getting to the calibration functionality an extremely frustrating experience. I spend another 3 hours on that, but now I've got a perfect phone again, since I ordered a new case as well. No use taking the entire phone apart and then rebuilding with a molested outer shell...
maybe you should reset it
Working Solution Till Now
Hello Friends,
I have TD2 mobile and today I had same issue. I was thinking it was because of the weather or some.
I remember it did happend several time before, but when I restart the device several time it does work. So I was ignoring.... But today it did not work.. looks like going toward end... So I did soft and hard reset without and that did not helped me.
So I switched off the mobile, "heated" the touch screen gently with my hand for 1 min and started the mobile again and it worked for me .
Not sure if this is a solution, but will work.
May be I will contact Service Center here in Hyderbad and see what is wrong here?
Hope this will help you all...
Thanks.
Solution
Okay, I've just had this problem with an HTC Touch, and I think this works with any HTC that has a "digitizer" rather than an all-in-one touchscreen (I think newer phones have digitisers).
I'm not sure if this will always work, but I've just done it - sometimes the inactive touch screen is "broken" because the layers are stuck together (so the phone can't tell where the touch is, hence unresponsive). With mine, I looked at the screen side on and could see a kind of "oily" patch in the light.
The solution is to get masking/gaffa tape - the very sticky brown one. Stick it down on the screen/digitizer and then keep pulling it off - this pulls the layers from each other. I kept repeating this lots before it worked - and in the end I pulled the top layer completely off (I think you should pull from the top of the phone, as the layers need to be attached at the bottom of the screen/digitizer). Once it pulled away, I gently lay it back down (after panicking!!) and hey presto it started working again.
Good luck!
Digitizer replaced but still not working
The touch screen on my Touch Diamond2 stopped responding to my touch (or the stylus) and I tried everything including removing and replacing the digitizer bus just in case the connection was the issue. But all to no avail. Finally I decided to replace the digitizer (touch screen)
The problem for me is that it made no difference. The new digitizer doesn't respond to my touch either. The problem is apparently somewhere else.
If anyone has encountered this problem and has a solution I would be grateful to know what it is.
Thanks in advance
Replace the Touch Diamond2 Digitizer touch screen.
I recently replaced the digitizer (touch screen) on my HTC Touch Diamond2. Since I found on the net, no instructions for replacing the actual digitizer, I thought I might include some here.
It was relatively easy to fit. The only difficulty I encountered was a lack of information about how to actually remove the old one. The various instruction sets found on the web all stop once the screen is removed. But the digitizer is not covered by these instructions. The digitizer is bonded to a thin glass immediately under your screen protector (if you have one fitted) and after the screen is removed following instructions you will find on the net, the digitizer and the thin glass sheet that it is bonded to must be prized off from the front of the housing. The digitizer separates from the glass easily, but the glass is securely bonded to the housing with a silicon glue. It must be prized off by gently lifting a corner and applying a little upward pressure allowing the glue to slowly and gently let go. Don't be surprised if the glass breaks during the process. Once off it is a simple matter to press the new one in place. Just remember to start by slipping the connector bus (cable) through the narrow slot between the metal outer housing and the inner components. I used a set of tweezers to poke it through. DO IT FIRST before pressing the digitizer into place.
Okay, as I said the process was easy and took about 15 minutes all up.
prabhat said:
Hello Friends,
I have TD2 mobile and today I had same issue. I was thinking it was because of the weather or some.
I remember it did happend several time before, but when I restart the device several time it does work. So I was ignoring.... But today it did not work.. looks like going toward end... So I did soft and hard reset without and that did not helped me.
So I switched off the mobile, "heated" the touch screen gently with my hand for 1 min and started the mobile again and it worked for me .
Not sure if this is a solution, but will work.
May be I will contact Service Center here in Hyderbad and see what is wrong here?
Hope this will help you all...
Thanks.
Click to expand...
Click to collapse
i tried this and worked for me .
i removed the screen protector and switched off the mobile and heated the screen with my thumb and it worked again
thank you prabhat
and i'm using Topaz touch diamond 2
with photon ROM 1.6
Shoofty said:
I recently replaced the digitizer (touch screen) on my HTC Touch Diamond2. Since I found on the net, no instructions for replacing the actual digitizer, I thought I might include some here.
It was relatively easy to fit. The only difficulty I encountered was a lack of information about how to actually remove the old one. The various instruction sets found on the web all stop once the screen is removed. But the digitizer is not covered by these instructions. The digitizer is bonded to a thin glass immediately under your screen protector (if you have one fitted) and after the screen is removed following instructions you will find on the net, the digitizer and the thin glass sheet that it is bonded to must be prized off from the front of the housing. The digitizer separates from the glass easily, but the glass is securely bonded to the housing with a silicon glue. It must be prized off by gently lifting a corner and applying a little upward pressure allowing the glue to slowly and gently let go. Don't be surprised if the glass breaks during the process. Once off it is a simple matter to press the new one in place. Just remember to start by slipping the connector bus (cable) through the narrow slot between the metal outer housing and the inner components. I used a set of tweezers to poke it through. DO IT FIRST before pressing the digitizer into place.
Okay, as I said the process was easy and took about 15 minutes all up.
Click to expand...
Click to collapse
Thanks for the heads up on the glass part mate. Just replaced my TD2 digitizer too. Kinda freaked out at first when the glass split.. haha
Anyway, just wanna 1 more info. When removing the old digitizer, it'll be easier if the front housing was heated first (with a hairdryer on full or a heatgun) to soften the glue. It'll be easier to remove afterwards.
Word of warning though. Only head the housing when REMOVING the old digitizer, DO NOT use this method when applying the new one. The digitizer dies because of heat. Heat is what causes the newton rings issue.
Shoofty said:
The touch screen on my Touch Diamond2 stopped responding to my touch (or the stylus) and I tried everything including removing and replacing the digitizer bus just in case the connection was the issue. But all to no avail. Finally I decided to replace the digitizer (touch screen)
The problem for me is that it made no difference. The new digitizer doesn't respond to my touch either. The problem is apparently somewhere else.
If anyone has encountered this problem and has a solution I would be grateful to know what it is.
Thanks in advance
Click to expand...
Click to collapse
I have the same problema with my Diamond2. I have also changed the digitalizer with no success It is still not responding to any kind of touch.
Shoofty, did you manage to fix yours?
Thanks in advance,
Javier
Fixing TD2 touch screen
TD2 touch screen is a common problem I guess.
Symptoms are :
1- Touch screen does not respond sometimes
2- You can see a grease like layer under the touch screen
3- Sometimes if you look closer to the screen at some part you can see a a liquidized small area.
Solutions:
1- If you see the liquidized dot on the screen turn off the display and try to rub it with your finger until it disappears. turn it on again and try if it works. I guess heating with the finger as other peeople here suggest does the same thing. However this is a temporary solution. Your touchscreen will die at some date. I used my TD2 for 8-9 months using this method. But at the end touchscreen died.
2- Replace the digitzer or complete frontcover. Actually this might be easier than you think. I replaced mine in half an hour. I bought a front cover which includes the digitzer (http://www.ebay.de/itm/Original-HTC...zer_Ersatzteile_Werkzeuge&hash=item4cfe6f78dc) and openning tools from ebay. Dimanıond 2 disassemble and assemble videos on youtube were very helpful. I strongly suggest to buy the complete frontcover (inc digitzer). It makes replace process much easier and gives the device a brand new look. My old front cover was worn from the corners (which is also very commpn problem of TD2). Now it looks brand new. No strach on the display and body.
Thnks Ozkarah.
I happened to realize that, surprisingly, the touch screen of my HD2 started working if I heated it up with a hairdryer. So, I think something else is wrong beyond the touch screen, probably the connector to the main board of the mobile. It might expand once it is hot and that is why it starts working. In any case, I think that is beyond repair
HTC screen calibration
2Fresh said:
I recently replaced the Touch Screen on my Diamond 2. Same problem; spots that "stick" in the middle. I used to solve this by running both my thumbs down the sides of the screen to "puff up" the low areas in the middle.
The part you want is actually called a "Digitizer Touch Screen" on eBay, cheap too. Prepare to spend about 2 hours fiddling with very tiny screws, connections and glue to tackle the job.
The hardest part for me was actually getting the Touch Screen to work; it seemed to be calibrated in mirror-image AND turned 90 degrees sideways, which made getting to the calibration functionality an extremely frustrating experience. I spend another 3 hours on that, but now I've got a perfect phone again, since I ordered a new case as well. No use taking the entire phone apart and then rebuilding with a molested outer shell...
Click to expand...
Click to collapse
Hi,
I have same problem when I changed new screen (screen is calibrated in mirror-image AND turned 90 degrees sideways).
Could tell step by step how you get your screen calibrated?
Thanks