Related
After many months of trouble free use I seem to have hit a number of issues and wonder if anyone has any suggestions. I will list them below. I don't know if they are related:-
1 The device will not switch on until either connected to the mains and/or soft reset.
2 Sudden unexpected draining of battery.
3 Random backlight changes not connected to the settings made
4 Cannot be synced with laptop Error of replog.exe
5 Battery indicators shows charging when not attached to mains.
Quite a list and rather disappointing after such trouble free previous use.
Brian Leach
time to get a replacement
I'd hope to get more than three month's use out of a £400 plus piece of kit!!!
3 Random backlight changes not connected to the settings made
this one could be because of Phone Alarm if u have that installed
Your right, you should not have to "brick" your phone!
If you've done any mods like ROM's etc...I am of no help. As tempting as those are, I dont need the headaches that, with my luck, may happen! Thus I've avoided those completely. My Kaiser is 6 months old.
Things I would try...
Hard Reset after you backed up any data ( if possible )
If you are using Sprite Backup you can recover a previously saved system state and apps prior to your problem start date.
Your battery may be croaking causing the backlight/charging problems. Try running without the battery.
Re-install Active Sync...
Remove the SD card and see if that is causing problems
Contact HTC and/or wait till someone smarter than me chimes in
Good luck, and I hope you get it back up and stable
Thanks for the suggestions.
I never managed to get Sprite tp work so I am trying to avoid a hard reset but that may be the only option.
I suppose the reason I want to avoid this is the many programs I have on the device which of course may be causing the problems so it's a bit of a vicious circle.
I have a spare battery so I might try that.
I tried reinstalling Activsync without success.
As you say I may well have to contact HTC.
Anyway thanks for taking the time to reply.
Brian Leach
Maybe you can get ActiveSync to work over bluetooth so you can at least back up what you need and then do a hard reset.
If a hard rest doesn't fix it i would then contact merchant/vendor to see if you can get warranty work done.
If you can't get warranty work done i would suggest flashing your ROM. You should be able to get Hard-SPL loaded and flash a ROM all from an SD card and not actually having to hook it up to your PC with active-sync.
Otherwise, if you don't want to take the risk I guess you'll have to live with the problems...but they sound pretty severe.
gl!
Didn't think of a bluetooth backup. Will try that.
Thanks for all the ideas.
Brian Leach
backup safety
fizzie said:
Your right, you should not have to "brick" your phone!
If you've done any mods like ROM's etc...I am of no help. As tempting as those are, I dont need the headaches that, with my luck, may happen! Thus I've avoided those completely. My Kaiser is 6 months old.
Things I would try...
Hard Reset after you backed up any data ( if possible )
If you are using Sprite Backup you can recover a previously saved system state and apps prior to your problem start date.
Your battery may be croaking causing the backlight/charging problems. Try running without the battery.
Re-install Active Sync...
Remove the SD card and see if that is causing problems
Contact HTC and/or wait till someone smarter than me chimes in
Good luck, and I hope you get it back up and stable
Click to expand...
Click to collapse
be careful what you backup since the problems could be software based and restorin a backup containin these issues could put you back to where you left off
Will bear that in mind thanks
Brian Leach
AT&T Tilt. Stock. 8 mos old.
R 1.27.12.11
G 22.45.88.07H
D 1.57.00.00
Battery ran out during a conversation.
Plugged it in, tried to turn it on immediately to retrieve the number and return the call from a land line.
Must've been really dead, because it only got as far as the 3G animation before it died again
Left it to charge, but it started a loop, rebooting, then dying at the same point.
Full Battery, but now phone won't boot past the Logo screen, doesn't even make it to the 3G animation. No buttons work at that point. Must remove battery to turn off.
Soft reset and bootloader work. USB Sync driver loads on connection to PC. Device doesn't show up in Vista beyond that.
BIG IMPORTANT QUESTION: Is there any way to recover my data (contacts, SMS)? I assume I'm going to be forced to hard reset and/or flash? Could I even avoid this and repair a different way?
Thank in advance for your comments
MindBridge
[email protected]
MindBridge1 said:
AT&T Tilt. Stock. 8 mos old.
R 1.27.12.11
G 22.45.88.07H
D 1.57.00.00
Battery ran out during a conversation.
Plugged it in, tried to turn it on immediately to retrieve the number and return the call from a land line.
Must've been really dead, because it only got as far as the 3G animation before it died again
Left it to charge, but it started a loop, rebooting, then dying at the same point.
Full Battery, but now phone won't boot past the Logo screen, doesn't even make it to the 3G animation. No buttons work at that point. Must remove battery to turn off.
Soft reset and bootloader work. USB Sync driver loads on connection to PC. Device doesn't show up in Vista beyond that.
BIG IMPORTANT QUESTION: Is there any way to recover my data (contacts, SMS) either before or after I hard reset and/or flash?
Thank in advance for your comments
MindBridge
[email protected]
Click to expand...
Click to collapse
Unfortunately a hard reset wipes the phone clean of all data. Unless there is some way you can sync the phone at this point or if you have previously synced the phone., there is no way to recover data after a hard reset.
Do you have previous backups to a storage card ? Or have you previously synced to your PC?
Any other options?
Thanks for the reply,
It's been at least 6 mos since my last sync. I can partially rebuild some of the contacts, but with received text messages I'm out of luck.
Is it possible to avoid a hard reset? or just get a full dump of the existing memory, errors and all? could then at least extract some of the info I need.
Could I just rewrite specific blocks of data or is there any way to read the info that's in the phone already?
Another option
MindBridge1 said:
Is it possible to avoid a hard reset? or just get a full dump of the existing memory, errors and all? could then at least extract some of the info I need.
Click to expand...
Click to collapse
It'll be worth cleaning the battery terminals and spring connectors carefully with a cotton bud/Q-tip and specialist electronic contact cleaner. Even though they may not look dirty, there can be contamination that may cause the problems you're experiencing. If you have a spare battery, also give that a try (after cleaning the spring contacts on the phone). Be careful not to get any cleaning liquid on the water damage detection sticker in the battery bay.
Still need some answers
Thanks for the suggestion. Keep em coming!
Unfortunately, I tried it, but it didn't solve the problem.
I appreciate the help, though.
I really need to know if there's a way to rescue my data.
Thanks again to all!
Any more help?
Could someone please tell me what kind of help to ask for if I take this to a local repair center.
So far 3 local shops are giving me the stock line that I have to hard reset the phone and to kiss my data goodbye--all without examining the phone.
I've worked with computers enough to know that there are some raw recovery methods. Could someone please shed a little light?
Thanks again in advance--
More info needed
MindBridge1 said:
Thanks for the suggestion. Keep em coming!
Unfortunately, I tried it, but it didn't solve the problem.
Click to expand...
Click to collapse
Thanks for your prompt response - keep those coming! Which did you try - cleaning the battery terminals/cleaning the spring connectors/replacing the battery with a another (and if the latter what did you replace it with)?
I really need to know if there's a way to rescue my data.
Click to expand...
Click to collapse
Pehaps it may come as no surprise that in order to stand any chance of getting data off the device (other than data on the memory card or SIM contacts), you need to have it powered up and running. What you've described are classic symptoms of power supply related issues and these tend to be caused by dirt or contamination which will need cleaning away, either that or a faulty battery.
Take the phone to a store and use their battery, if it doesnt' work then I would say you're SOL
ChumleyEX said:
Take the phone to a store and use their battery, if it doesnt' work then I would say you're SOL
Click to expand...
Click to collapse
I agree, it has been three days dude, that is longer than I could do without my phone. Check the battery, if it is not the battery, bite the bullet and move on.
It does not have a hard drive, so it is not like you can take it apart , yank the hard disk and recover data.
We have all lost irreplaceable data at one time during a hard reset or a PC re install. Hard reset, rebuild what info you can, get your phone back working and to you and everyone listening, put your phone on a regular backup schedule! Sorry dude tough love.
Yeah, time to sync every night and save some numbers to the sim car.
Just wondering if anyone else has or is experiencing any of these issues.
Had a HTC TyTN II for about a year now (I think).
Sometimes turning it on, the screen doesn't sync properly. You get the waivy lines, and have to hit the power button a few times to turn it off and back on, eventually it turns on properly.
Device cannot read MicroSD cards.
I'm thinking one of the cables that connects the top part of the device to the bottom is coming loose, however, I knoticed that when doing hard resets, it lowers the frequency of this happening, until the device gets filled with data and apps... This is the second time ive done the hard reset to make it usuable.
Super odd... Typicly if a hard reset fixes it, it woulnd't be hardware issues, but I still have issues with the MicroSD card.
Just wondering if anyone has any hardware failure stories.
Tried changing spl's and radios yet ?
sorry for the hijack but do you or anyone else have an issue with a bluetooth headphone. i've tried different bluetooth devices and on incoming calls if i use the bluetooth to answer the callers hear a loud screeching sound for a second. but using the same headset if i press the answer button on the phone the screeching doesn't occur. i've tried 3 different headsets and all had the same issue. any ideas??
SPLs?
I havn't modified the firmware or anything whatsoever. Running HTC firmware. No special addons or mods..
Then your warranty should come to the rescue - see what they say!
Zhariak said:
SPLs?
I havn't modified the firmware or anything whatsoever. Running HTC firmware. No special addons or mods..
Click to expand...
Click to collapse
Then if it's a HTC TyTN II, the warranty is just over a year (I think it was about 15 months on mine) so it'd be worth contacting HTC pronto with your phone to hand to see if you can get it fixed under warranty. Let us know how you get on.
Wow,
So I noticed that the MiniSD card reader has been going lately. Card goes in, it doesn't recognize it. have to put it in 20 times to get it to recognize it.
ANYWAYS....
I decided to take the card out, cuz its pissing me off and almost pointles. BAM the phone became super responsive. When u hit the power button the screen turns on instantly. When your on a phone call and press hangup, it hangs up normally (there was a 10 second delay before that it would take to turn the screen back on and hang up the call).
So I think its JUST the microSD slot thats fried, i think since its kinda working, it was causing freezing issues and caused the phone to freeze, etc...
I don't care that it doesn't work. Ive sent stuff in for warranty before, I always get stuff back in worse condition then i sent it with new stuff broken. I cant go without exchange push for longer than 4 hours at night, so im going to live without the microSD card. lol
Thanks anyways guys!
Zhariak said:
Wow,
So I noticed that the MiniSD card reader has been going lately. Card goes in, it doesn't recognize it. have to put it in 20 times to get it to recognize it!
Click to expand...
Click to collapse
Wow indeed. Maybe the problem is related to the card itself or whats on it. Try backing up the card (using its usb reader) then reformat it in FAT32 and with the phone totally powered off insert it. Boot up and see how the phone then performs. If this still proves problematic and you don't want to get it fixed under warranty there's not much anyone can do to help I'm afraid.
Card is fine! Tried 5 others, lol.
maybe some pins are crossed or something inside the slot.
Mine is having same problems exactly. sometimes if i reboot with the slide open it will work ok sometimes not wtf
Weird... thats odd that someone is having the same issue...
OMG ITS THE Y2K9 bug!!!
Ok, so I have encountered something NONE of us EVER want to encounter. My phone has died. It will NOT boot up on battery power and is now cycling in the tri-color screen over and over again. It does this when plugged into USB port and wall outlet. I have the HTC Euro stock ROM on the SD card in the phone, trying to get it to reflash. It gets to the screen : "loading" and "checking" ....but then boots down again and cycles all over again.
I flashed the NRG 10/11 Photon ROM. I have the first HRDSPL from Olinex. My phone is the Euro version, unlocked, unbranded. I use TMobile in the US. .
Please, there has GOT to be someone out there that can help me. You guys are really sharp!! Please ....I need my phone!
I cannot even do a hard reset either. I push the power, send and end button all at the same time. I get no response.
What are my options here? Thanks in advance.
cabranscom said:
Ok, so I have encountered something NONE of us EVER want to encounter. My phone has died. It will NOT boot up on battery power and is now cycling in the tri-color screen over and over again. It does this when plugged into USB port and wall outlet. I have the HTC Euro stock ROM on the SD card in the phone, trying to get it to reflash. It gets to the screen : "loading" and "checking" ....but then boots down again and cycles all over again.
I flashed the NRG 10/11 Photon ROM. I have the first HRDSPL from Olinex. My phone is the Euro version, unlocked, unbranded. I use TMobile in the US.
Please, there has GOT to be someone out there that can help me. You guys are really sharp!! Please ....I need my phone!
I cannot even do a hard reset either. I push the power, send and end button all at the same time. I get no response.
What are my options here? Thanks in advance.
Click to expand...
Click to collapse
1: So if when you pull out your battery it goes off. And on reinsert, when you try to turn on or hardreset ie: hold the TALK/SEND, END and POWER buttons until you see this message on the screen.
"This operation will delete all your personal data, and reset all settings to manufacturer default. Press VolUp to restore manufacturer default, or press other keys to cancel."
At that point you release the buttons and press Volume up to perform.
It doesnt do anything?
2: As soon you do the AC adapter in or USB power, it starts cycling on his own? If not, try to hardreset then.
3: If you wait like 30 minutes, with cycling on USB on PC, can it hardreset out hisself? Ive readed another guy who had issues and somehow it fixed itself.
cabranscom said:
Ok, so I have encountered something NONE of us EVER want to encounter. My phone has died. It will NOT boot up on battery power and is now cycling in the tri-color screen over and over again. It does this when plugged into USB port and wall outlet. I have the HTC Euro stock ROM on the SD card in the phone, trying to get it to reflash. It gets to the screen : "loading" and "checking" ....but then boots down again and cycles all over again.
I flashed the NRG 10/11 Photon ROM. I have the first HRDSPL from Olinex. My phone is the Euro version, unlocked, unbranded. I use TMobile in the US.
Please, there has GOT to be someone out there that can help me. You guys are really sharp!! Please ....I need my phone!
I cannot even do a hard reset either. I push the power, send and end button all at the same time. I get no response.
What are my options here? Thanks in advance.
Click to expand...
Click to collapse
sorry to hear that, have you tried taking the battery out for few minutes & re-insert it in then connect your phone to PC to see if it let you re-flash again?
good luck m8
People are reporting the same thing after doing slide to reboot with NRG's 10/11 Photon ROM... Go check that topic, you are not alone.
Loco5150 said:
People are reporting the same thing after doing slide to reboot with NRG's 10/11 Photon ROM... Go check that topic, you are not alone.
Click to expand...
Click to collapse
He is one of those who reported that Really hope somebody van explain what can go wrong after a softreset.
pnxsinned said:
1: So if when you pull out your battery it goes off. And on reinsert, when you try to turn on or hardreset ie: hold the TALK/SEND, END and POWER buttons until you see this message on the screen.
"This operation will delete all your personal data, and reset all settings to manufacturer default. Press VolUp to restore manufacturer default, or press other keys to cancel."
At that point you release the buttons and press Volume up to perform.
It doesnt do anything? I can never get to that point. It does nothing. I see nothing on the screen. It just keeps cycling.
2: As soon you do the AC adapter in or USB power, it starts cycling on his own? If not, try to hardreset then. Again, I cannot hard reset.
3: If you wait like 30 minutes, with cycling on USB on PC, can it hardreset out hisself? Ive readed another guy who had issues and somehow it fixed itself.
Click to expand...
Click to collapse
I waited all night long for it to do that. No luck.
Now I get to the point where I see where it recognizes my .nbh file and has a splash screen. BUT......it will not go any further past that now. I press the power button to continue, but it just cycles again and the whole process starts over. I see a reallllllllllllly quick sliver of the update bar, but it disappears fast b/c of the recycling process.
Please dont give up on me. Thanks.
Loco5150 said:
People are reporting the same thing after doing slide to reboot with NRG's 10/11 Photon ROM... Go check that topic, you are not alone.
Click to expand...
Click to collapse
pnxsinned said:
He is one of those who reported that Really hope somebody van explain what can go wrong after a softreset.
Click to expand...
Click to collapse
um, yeah, that would be me in that disasterous situation.
I saw in another thread that you have tried removing your SIM card with no success. Have you tried without the SD card as well?
Also, does pressing the hardware reset button under the battery cover do anything?
Reepurr said:
I saw in another thread that you have tried removing your SIM card with no success. Have you tried without the SD card as well?
Click to expand...
Click to collapse
I do not have the SIM card in there. I never have flashed with a SIM card in there. Always read to take that out when you do that.
The SD has to be in there b/c it is the only thing that has a shot of getting the ROM to the phone. Active Sync wont connect b/c phone keeps powering on/off with its cycling issue. So the SD card must be present with the .nbh file on it. I am just in hopes that it will read it somehow. I am sooooo tired of pressing the power button for it to continue, only to have it turn right back off.
ps, reset button does nothing either.
ugh.
Aaah sorry, didnt remeber who was talking about it... There were few cases like that if I remeber correctly...
Ive been here since TyTN, does it make 4yrs or something? I have never heard anything like this.. Because the phone goes to the 3 color screen mode, Im pretty sure someone with skills will come up with a solution, but it might take time though...
Loco5150 said:
Aaah sorry, didnt remeber who was talking about it... There were few cases like that if I remeber correctly...
Ive been here since TyTN, does it make 4yrs or something? I have never heard anything like this.. Because the phone goes to the 3 color screen mode, Im pretty sure someone with skills will come up with a solution, but it might take time though...
Click to expand...
Click to collapse
So the 3 color screen mode. Exactly what is its purpose and why does it keep cycling over and over and over?
Its the bootloader, you should PM Olinex...
cabranscom said:
The SD has to be in there b/c it is the only thing that has a shot of getting the ROM to the phone. Active Sync wont connect b/c phone keeps powering on/off with its cycling issue. So the SD card must be present with the .nbh file on it. I am just in hopes that it will read it somehow. I am sooooo tired of pressing the power button for it to continue, only to have it turn right back off.
Click to expand...
Click to collapse
Certainly, but I was curious to find out if taking the SD card out had any effect on the cycling or your ability to hard reset.
Reepurr said:
Certainly, but I was curious to find out if taking the SD card out had any effect on the cycling or your ability to hard reset.
Click to expand...
Click to collapse
I wish.... It just cycles...over and over and over. No matter if the SD card is there, thrown across the room, or crushed in my hand. lol
I always flash with SIM and memory card (as I use UC almost everytime) and never had any problems with any device.
PM the board guru's about this and you will learn more in a single message than you will from this topic in a week.
Last post maybe came out little harsh. I only meant that your problem sounds so serious, that you should contact the gurus before you do something that could even make the matter worse...
Loco5150 said:
Last post maybe came out little harsh. I only meant that your problem sounds so serious, that you should contact the gurus before you do something that could even make the matter worse...
Click to expand...
Click to collapse
Hey, it's ok. I didnt take it as harsh. I have contacted cmonex. I am in hopes she can help me out. I need to put an APB out on ALL GURUS!!
Actually, that is why I posted here.
I've noticed during the flashing process it doesn't take power from USB. What is the status of the battery? It occured to me that it might be power cycling because it's going to a part of the process that only takes power from battery and there isn't enough to do what it wants to do. (+50% ?)
Just a thought ... good luck dude I hope you get it sorted.
MadBeef said:
I've noticed during the flashing process it doesn't take power from USB. What is the status of the battery? It occured to me that it might be power cycling because it's going to a part of the process that only takes power from battery and there isn't enough to do what it wants to do. (+50% ?)
Just a thought ... good luck dude I hope you get it sorted.
Click to expand...
Click to collapse
Yes, I thought of that as well. But I had it plugged in all night...but I have no idea if it charged b/c I cant see the screen that gives the battery's status. ?? So, I dont know how to get around this part of it. I KNOW for a fact that my battery was low when the phone died. I dont know how to get it charged back up to do this type of diagnostic test.....??
Maybe it's not getting a proper charge if all it's doing is looping ... I figured you wouldn't be able to get battery status after I posted haha ... But it is interesting you said the battery was low when this all happened.
Do you know anyone near you that can lend you a fully charged battery? Does it boot up immediately if you take SD card out, put battery back in and plug in USB power? If you can't get it to where the phone is off and charging with orange light then a spare battery could be worth a try.
Don't worry dude I'm sure cmonex or olipro will have far more useful advice but no harm trying in the meantime
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Kirbs82 said:
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Click to expand...
Click to collapse
No one? I guess this really is a tough one.
Kirbs82 said:
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
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Sorry to hear about this man!
I am completely stumped on this one! You've basically done all the basic solutions but to no avail. I had a problem similar to this where my device would reboot randomly, whenever it wanted to and in my case, the solution was to buy a new battery and that actually worked. I've had the battery for almost 2/3 months now and it's still going strong.
Back to your problem, I honestly don't know of a solution. I really wish I could be of help but as I said, you've already tried the basic solutions.
Again, sorry to not be of much help!
Sn0wdune said:
Sorry to hear about this man!
I am completely stumped on this one! You've basically done all the basic solutions but to no avail. I had a problem similar to this where my device would reboot randomly, whenever it wanted to and in my case, the solution was to buy a new battery and that actually worked. I've had the battery for almost 2/3 months now and it's still going strong.
Back to your problem, I honestly don't know of a solution. I really wish I could be of help but as I said, you've already tried the basic solutions.
Again, sorry to not be of much help!
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I think I have the same problem as you did. After suddenly dropping and rebooting, my battery level jumps back up when the phone starts, and again, and again. The phone is functioning normally only when plugged in. I also presume that it is a battery problem, but the fact that the battery level rises back after dropping, makes me wonder.
EDIT: Problem solved with buying a new battery.
Sorry to jump in, just curious, did you solved this? If you do, hope to hear your solution, might help others in future
SGs3n SlimKat9.0(Android-Andi)