WM5 on xda IIs + ActiveSync 4 = synchronisation error? - MDA III, XDA III, PDA2k, 9090 Software Upgrading

After upgrade I couldn't get my xda IIs to synchronise via USB - ActiveSync showed up when the xda was plugged in, and the icon was spinning and so did the one on the phone, but nothing happened for a long time (not even a Partnership Wizard). Now it only works via Bluetooth which is sloooooooooooow. I've tried changing the IP thing to "Automatically retrieve from server" but after trying to connect the xda said failed to retrieve address. I've also tried re-installing ActiveSync (with removing old registry files) but no use at all. Any solutions?

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Activesync 4.0 and WM5

Been playing with Activesync and WM5 now for over 4 hours.
My findings are the following.
1) I have seem to have lost the partnership and only way to get it back was to flash the device again and create a new one.
2) I have seem to be able to establish a partnership as a Guest.
3) after refalshing I made a new parnership and connected, added my contacts and started to sync, well it started to look for changes and that was it.
4) My device gives network card gives me a Unable to obatin ip error and I have worked with both the Use Secific Ip and server asgined Ip.
So now I get the feeling that you cant sync with WM5 and outlook 2003 configured with a pst file.
Can anybody confirm that they have been able to download there contacts out of outlook (not server based)?
What is the trick for the network card set up on the device and the windows based mobile device network card on the desktop.
PS Yes I have XP SP2
I can confirm that it works. I did nothing special, it almost worked from the beginning. One thing, that it seems Outlook MUST be your default e-mail client when building a new partnership.
Activesync 4.0.0 b4343
Outllok 2003 (11.5608.5656)
Mamaich's patched wm5 rom + fixes
I also have no problems with outlook 2003 and AS4. Firewall or some other program can block the connection.
But I've setuped ActiveSync to sync directly with exchange server.
mamaich said:
I also have no problems with outlook 2003 and AS4. Firewall or some other program can block the connection.
But I've setuped ActiveSync to sync directly with exchange server.
Click to expand...
Click to collapse
Good for u that u have an exchange srvr
Thanks for the feedback.
At this moment in time I will forget the Outlook sync and work on the connection to the device.
1) When I installed AS4 and attached my 1.40 device I was able to browse the device (and hence load the partion application).
2) When I upgraded to WM5 I have been unable to connect and if I can I can only get a conection as guest.
What do I see.
1) On connection for cradel a new network card is installed on my desktop, its is the "windows moble device" , configured to auto and since it finds no DHCP isntall an APIPA address and acts as a DHCP
2) On whatching the device in the network connections "Remote-Ndis-Host" Set to Auto I see under the IP address a mac address and then a APIA address which seems to be the same as the DHCP on the Desktop.
(Cant remember when I saw it).
So the device sometimes shows me connected (seen by the arrows at the top) sometimes comes up with Can't get an address. However the desktop AS4 is still connecting.
Seems that I have a conflict in the AIPA which should not be the case as that is not what it was built for.
I will try fix IP on both sides and bridging the netsworks, also turn off the firewall.
Find it hard to belive that I could see the device with AS4 and rom 1.40 and now cant with WM5.
Oh sorry, I actually forgot to turn off the fire wall. Everything is ok after I did that....
WM5 and AS4.0 are working seamlessly.......
I Had the same problem, after installing WM5 on both my XDA & XDAiis my ohone wouldnt connect to my desktop. I have AS4 installed on my notebook and that works fine. (it looks like the proble happens only on the PC used for installing WM).
I suggest removing AS4 and re-installing it.
Good luck
Well I will be dammed.
I turned off my firewall PC-cillin Internet Security 2005 on the computer that installed the rom and bingo.
So the firewall worked ok with the AS4 and 1.40 but not after upgrade WM5. Must be something new in the WM5 rom. The device says its connected the desktop only says its trying to connect.
Here are a few more things that I tried
Installed AS4 on my multi boot Laptop XPSp2 Partiion, had Windows firewall enabled all default settings, saw device and paired (did not have office so could only explorer device). And it worked
On Laptop XPSp2 partition were I installed WM5 and was able to connect to device with AS4 and rom 1.40 before the upgrade: I gave Device a fix Ip and Wireless Network connection on Laptop a fixed IP in a different network. Could ping both from PC but not connect with AS4. Tried to bridge the two networks (not that it was need) but did not help. Tried the same segement with fixed IP and still no luck.
Reinstalled AS4 many a time, reflashed it also many a time and still could not connect.
Well that was Fun... NOT
Hi @ all, when I'm trying to install AS4 on my Computer, I get the following error:
"Setup not complete. The wizard was interrupted before Microsoft ActiveSync 4.0 could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click Finish to exit the wizard."
I've tryed it on my computer and on my mobile computer. Both have a legal Windows XP with SP2 and all current updates from WindowsUpdate.
I can't find a conclusion, maybe someone can help me
Hi,
same problems as MDAIIIUser here.
I tried AS 4.0 on 2 different Notebooks and 1 Desktop PC. No problems with WM2003. Best result I was able to get was on a Notebook with XP Pro SP2. I could explore the device but no syncing anything.
The other 2 PS´s weren´t able to connect at all.
Any ideas ?
Greetz from Germany
TOM
Well my problem is that my active sync takes ages to sync the contact and calender. Well i do have 900+ contacts but with WM2003SE that used to take a couple of minutes. Can someone enlighten on this.
Thanks.
Hemant.
The answer is that unfortunately the Persistent Storage (Flash Memory) although a benefit in so much as it will stop you from losing all your data in the event of a battery drain is also 10x slower than RAM. This is where the database resides for Pocket Outlook and you will see the speed difference when doing large file operations such as this.
Don't panic too much as after the first sync it will probably not make a great difference to normal syncs which will only update a few items each time.
There are some great links for stuff on Persistent Storage over at buzz's site ->Here<-
Bebbo,
Thanks for ur reply. The thing is that even my first sync hasnt finished yet and it takes a lot of hours to sync each one. Anyway i am trying to finish this weekend.
Thanks.
Is there a possibility that as4 cannot sync contacts with outlook2002?
Because I just can sync files and media. Most important things like contacts,
calender, task etc. don't work. Am I the only one with this problem?
Same problem as told by MDAIIIuser
Dear MDA-IIIuser I am facing same problems as you have written in your letter.
I Tried to give IP address manually it did not work.
Desperately, I tried to reinstall Active Sync 3.8; it did not detect my PPC.
I was able to synchronize my contacts....every time when I hard reset but after that nothing,,,,,,,,
although the Icon of LAN card showing incoming and outgoing data it remains in the phase of "connecting".
I tried to bridge to LAN card, it did not work.
If you will get any solution please let us know..
Thanks..
Well I amanaged to sysnc my contacts and my problem was my own firewall PC-Cllin 2005 which I needed to turn off.
Fire wall??
I am using Zone Alarm Pro, I was thinking on this line....I turned of (I turned off the windows fire wall also)...but problem remain same
shall I uninstall Zone alarm and see the responses??????????? :? :?
Well I checked my device with AS4 XP2 with Firewall (its default) and I could see my device, I did not sync as I had no office on it.
I was able to see the device with AS4 and Rom 1.40 so some thing is different with WM5.
Anything to do with ports must be off, also make sure you are connected direct.
Try it for what its worth!
I am also having this problem. I have assigned my PPC to obtain a server assigned IP address since i am syncing with two device. Every time it syncs it gives me an error that the server couldnt assign IP. Any luck on that.
Also all those people having problems where your computer is not syncing outlook entries, here i what you can try to do. Open your Outlook 2003 and then click tools and then click detect and repair. Once it is finished you will see that it can sync your outlook entries now. I hope this helps.
This is because your outlook 2003 has to be the default mail client or it wont sync your entries. Again of the dirty tricks of M$. :roll:
Hi Guys,
I have a rather odd problem. I am using a WinXP SP1 laptop along with Norton Internet Secruity 2005.
I just purchased a jasjar and installed the activesync 4.0 program that came on the CD. When i begin to synchronise, i get the following message:
"You will only be able to sychronise files, folder and other non-Outlook items right now. If you want to synchronise email, calendar, notes, tasks, contacts, please disconnect the device, install and run Outlook and then synchronise again". Well the funny thing is outlook is already running and used to work fine with my PDA2k.
Outlook is my default client for all of the above. I even tried disabling the firewall, still no luck. Can you guys help me out here, its really bugging the hell outta me.
Appreciate any input.
Best Regards,
UD.

activesync 4.1 problems

I have a siemens sx66 .When i had 2003 on my phone activesync 4.1 was great. Now that i have wm5 it is so hard to geat them to connect. It will not sync anything. When i have my phone in the cradle activesync on my computer says not connected and the phone says connected. Is there a patch or fix for this problem? Thanks LuXx
Finally got it to work. I had to turn off my zone alarm fire wall when i made the first connection. Now i can turn on the zone alarm and install programs and copy files to and from ppc. If i need to sync contacts then i have to turn off my fire wall. I've tried messing with the settings in zone alarm but nothing i do works on syncing with my fire wall on. Hope this can help someone.Thanx
I have the same problem. But I have no firewall installen on my PC. My XP SP2 firewall is disabled.
I have tried uninstalling, and installing Active Sync 4.1 but still the same. No syncing occurs, ActiveSync says not connected while mye Blueangel says connected.
Strange thing is, that if I connect over IR I can sync my phone. Just not with USB. I have both a cradle and a loose cable and none of them work.
Beside the firewall, check your network interface. ActiveSync 4.x will create a virtual network interface when a WM5 device is connected via USB. Check all the items (Client for Microsoft Networks, File and Printing Sharing..., and TCP/IP) of the virtual NIC.
Michael
Did you look in Wiki..?
Hi All,
After all the common problems that you describe did any of you look in Wiki..?
Here's what's pasted about WM5 and Active Sync:
Wiki said:
Desktop and Acivesync 4.X
I can't sync my WM5 device now that I have upgraded.
This seems to be the case with some users and not with others.
One user reports that it works on his laptop but not on his desktop.
Firewalls are a known problem (PC-Cillin 12).
Otherwise you need to search the forums.
It seems that in some configurations Activesync does not sync some data with your Desktop PC.
Data that could be affected
Contacts
Calendar
E-mail
Tasks
Files, Notes and Favorites can sync OK. ?AvantGO Connect could sync OK. In such case check you have an Exchange connection on your desktop Outlook application. If that's the case, you should sync your device having a live Exchange connection first. After that, you should synchronize "offline" (i.e. without Exchange connection) without problems.
Click to expand...
Click to collapse
Alternatively, this might give you the answers..
http://forum.xda-developers.com/viewtopic.php?p=155586#155586
Otherwise, look at the Link in my Signature..
Cheers,
I don't know everyones situation. But I have Mcafee Personal Firewall.
I have sx66 and have upgraded to WM5 and having no problems as of yet. However I could no sync at all. I found this if anyone has problems syncing.
http://www.microsoft.com/windowsmobile/help/activesync/mcafee.mspx
The problem I have now is when I connect to activesync I loose my internet connection on the laptop. Anyone have any ideas?
Also anyone know where to get some boot screens?
xZAOx said:
I have sx66 and have upgraded to WM5 and having no problems as of yet. However I could no sync at all.
Click to expand...
Click to collapse
OK, that means you HAVE problems, after all... :roll:
xZAOx said:
The problem I have now is when I connect to activesync I loose my internet connection on the laptop. Anyone have any ideas?
Click to expand...
Click to collapse
I'm having the same problem. But with wireless..... ANY IDEAS??

[HELP] Cant connect to internet using Active Sync

Just upgraded to TuMa 1.3. Problem with Active Sync has been resolved. And theres another problem, cant connect to the internet through active sync (with cradle). Will someone help me with this. Thx alot..
I have the same problem. I have imate Jam with WWE Rom. After I installed mobile operator's settings file on clubimate.com, active sync recognizes the device and show inside but doesnt provide internet to the system?
I have Zone Alarm on Pc but, it was working very well before. I tried it without this firewall and even uninstall-reinstall Active Sync 4.1 but nothing has changed. I even deleted all the settings that this operator's software that I download on club imate does but no change again...
Seems that there will be setting change on magician, not on pc..
Any suggestion?
Let check the connection settings in ActiveSync. (menu File). Set the value of "this computer is connected to" dialog to "The Internet".
I have solved my same problems by this way.
Experienced the same, it was actually a firewall issue.
Resolved mine (Norton Insternet Security) through:
http://www.microsoft.com/windowsmobile/help/activesync/norton.mspx
For other firewalls or other possible solutions have a look at:
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
Cheers,
I tried both solutions above and also format my imate. But it is inconsistent. Sometimes conencts, sometimes does not.
I tried both solutions above and also format my imate. But it is inconsistent. Sometimes conencts, sometimes does not.

Activesync connectivity! GRRRR!

All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
ActiveSync
Moved message
Needs a little bump here
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Sounds like something has changed on your PC, perhaps via a Windows Update. Have you checked to see if your firewall is the culprit?
You may also want to do a clean uninstall and then reinstall Activeswync 4.5 and create a new partnership with your device.
You can also try restoring your PC back to a date that you were able to use Activesync....
This happens to me rather frequently (I am looking for an ActiveSync replacement because of it).
However, I fix it by either soft reset of the device, PC, or sometimes both. If that doesn't work, you need to delete the partnership with the PC and reconnect.
RK
...any solutions yet?
I just got my kaiser 3 weeks ago after using a wizard for almost 2 years. what a great phone the wizard was... I kinda miss using it! Anyhow, i just experienced the sudden activesync failure. I now get random activesync openings on my kaiser with the message "To synchronize your device with a desktop computer... yada yada".
I have already setup a bogus server and set the scheduling to manual.
I have compared the wizard registry to the kaiser registry by searching every instance of 'activesync' and couldnt find anything.
I also deleted all instances of activesync in the notification queue and had memmaid rebuild it.
The device will connect to activesync but pops an error message that it could not synchronize and goes into a guest account setting. So for now I am having to use pimbackup to backup my data on the kaiser, bluetooth it to my wizard, then sync the wizard with my laptop to get the data into outlook. I am considering a hard reset but kind of want to wait until the at&t 6.1 official Rom comes out. I am also considering Chapura Pocketmirror Professional which worked well on an old Ipaq i had (wm2k3) that had sync issues. I also want to get this resolved so i can practice loading a new rom on the wizard. So....
Anyone have a fix yet? I hope so!!!
Oh, and for reference (to answer questions from other threads), my kaiser battery drains 4 to 5 times faster than the wizard in side by side use, and the kaiser definitely does not have a transflective screen while the wizard does... bummer. but the kaiser is tremednously faster!
1. Disconnect the device from your computer.
2. Try going to your device and select:
start->settings->connections->USB to PC.
3. Uncheck "enable advanced network functionality"
4. Reconnect the device.
Active Sync....
Hi,
You can try "PocketMirror® Professional 2.2.4 for Windows Mobile", its a pretty good syncronization tool, but it costs a few bucks...
I've been using the trial version of PocketMirror and must say its pretty good with my TYTN 2.
Regs,
The Reaper.
... my thoughts exactly
yeah, i tried the usb to pc option as well. even downloaded a cab from another thread that allowed me to choose rndis or usb mode. neither worked. I will probably use pocketmirror pro as well...
Hi, I just flashed a new ROM on my Orbit that works brilliantly, no issues at all, apart from the fact that the computer now doesn't see the device at all. Not even the blo-blong sound when you connect any USB device. The only thing I get connecting the cable is charging the battery. And if I start Active Sync on my Orbit I get the same message as mystic_nacho:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC"
I just tried an hard reset to try to fix the issue - no success..
Before flashing everything was fine..
Btw, my wife Diamond doesn't connect either, and it never did it: something related to the TouchFlo thing?
Any idea?
The ROM I flashed is
gullums TouchFlo2D beta 4
update
I found the Diamond 'Getting started disc' and installed the Windows Mobile resources tool...
The disc I have from the Orbit box is for Windows Mobile 5, I guess it's not worth to find it out and try...
Nothing changed, anyway.
update 2
Yesterday night out of the blue - while the Orbit was still connected to the pc - ActiveSync started to work... F. knows....
i had the same problem - sync was working fine and then stopped. what worked for me was to go to USB to PC under settings and uncheck "enable faster data syncronization".
hi,
i also had sync. problems in the past.
searched for months.. since i figured out that some registry entries on my PC where missing!
imported the mayor setting from my brothers PC and TADAAAAAA. problem solved.
search my threads and maybe you 've luck with my soloution!
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Have you recently used a memory cleaning Application like memmaid, Clear Temp, or SKTools? You might have cleaned out some important notification files, like repllog,exe that is used for activesync.
I had the same thing happen to me when I first used these cleaners. I had to do a hard reset on the phone to make it work again found out about the remedies listed below after the reset.
I have heard others were successful repairing these notification Queue's with MemMaid. You can hold your stylus on the repllog,exe notification, and a popup up will appear, asking you to Recreate ActiveSync, or rebuild notification Queue. I don't know if this feature is available in Clear Temp, or SK tools.
I've also heard of restoring activesync by unchecking all of the folders, syncing, and then adding each folder back to the list, one by one, until all is restored.
I too have just developed the same problem.
I have 2 TYTN II' one will sync fine the other wont.
It all went horribly wrong after I tried to install Wisbar and an Ipod theme, after I uninstalled it, cos it didn't work I found I could no longer sync with USB to PC and the sync option is greyed out on my phone. The phone will charge with some of my usb cables, but now even seems fussy about which cable will charge and some now won't.
I am given to wondering whether the usb connection on my Phone is the problem...everything else seems to be working fine.
I have even installed different ROMS via the memory card still the problem persists.
I would love someone to come up with a fix
**UPDATE**
Well I now have got it working, in my case I was right, the usb connection on the phone was to blame. I took it to a mobile repair shop, I told the guy that I thought it was faulty he took one look at it and said that I had a bent pin, he got a little tool out and teased it back into position, sure enough when I got home it worked fine so now I am able to sync again. Not sure how long it will last though.
**Update 2**
Failed again, at least I know what's wrong now.

Sync Error Problems

Hi, not sure if this is the correct forum for this, so apologies if not.
I'm trying to get my Kaiser to synce with my pc, i've set up a partnership and it connects and starts to sync but always gets an error which is only ever described as "network error or internal desktop error" which isn't very clear as to the problem or possible solution.
I'm running Vista, with Mobile Centre 6.1, and Windows Mobile 6 Pro. I used to be using Outlook 2002 on the PC, but having recently rebuilt it am now using Outlook 2007, with the same .pst files and email. My phone won't sync the email anymore, it does everything else fine as long as i remove the email from the sync settings. I've tried setting up a nw partnership, and deleted the old partnerships from both the phone and PC but it doesn't make any difference.
It used to work fine before i had to reinstall my OS and everything on the PC, which is quite frustrating !
Can anyone shed any further light on this for me please ?

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