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Hey everyone, i just was getting ready to update to the new core rom (from xplore 1.1) and i plugged in my Tmobile mda into my pc that is running xp, and it is not connecting. When i plug it in it like doesnt even try to find it. And when it does try to find it, it just says it can't establish connection with your item.
I was using xplore and this is the first time i had this problem ever. Ive flashed 4 or 5 times and this has never happened, and thats why im posting it in the wm6 forum.
Does anyone have any ideas? HAs this happened to anyone else?
Now i am back on the newest tmobile update, and it is still doing it. Also i installed the newest version of active sync. Still no go. Also i used shell tools to put xplore on my phone, could that have left out some active sync's files? (probably not, last time i put nottosmarts rom on here everything worked perfect.
ipl 2.26
spl 2.26
gsm 02.25.11
os 2.26.10.2
love you
umm....no one?
can't someone at least flame me or something? im still stuck
jawnsixteen said:
umm....no one?
can't someone at least flame me or something? im still stuck
Click to expand...
Click to collapse
I can flame you , lol
If you can't connect, how did you flashed the latest TMobile ? I am not making fun, I really want to help.
i threw it in bootloader mode. It said usb in the bottom right hand corner. It's just that activve sync is not connecting with it. i wouldnt even care, but i think you need an active connection to active sync when you flash with shell tools, which is what i do.
update: i just succesfully sync'd to my laptop running windows vista.
anichillus, do you know if shell tools will work with the new way to flash with vista?
thank you so much for reponding, i really appreciate it...a lot lol
the only reason im doing this is to get to your rom!
jawnsixteen said:
i threw it in bootloader mode. It said usb in the bottom right hand corner. It's just that activve sync is not connecting with it. i wouldnt even care, but i think you need an active connection to active sync when you flash with shell tools, which is what i do.
update: i just succesfully sync'd to my laptop running windows vista.
anichillus, do you know if shell tools will work with the new way to flash with vista?
thank you so much for reponding, i really appreciate it...a lot lol
the only reason im doing this is to get to your rom!
Click to expand...
Click to collapse
I really really don't know that sorry ... I am using WinXP and not shelltool.
Also, why are you using Shell Tool ? Dont't you have G3 ?
Unlock it and easy as pie. I remember papamopps saying that it is possible to flash in vista ...but i don't remember anything about shell tool ...
BTW, you have ZoneAlarm ..or similar installed to the PC where you say that it doesn't connect ? Try and disable firewall ... antivirus ..stuff like that.
well i just don't want to void my warranty, but ill definitly try turning off all the firewalls tommorow when i get a chance, i think im just going to give it a go with shell tools right now and hope for the best
Thank you so much and if you ever need anything i would love to help you in return.
you're the best!
i have the same problem..active sync doesn´t find my wizard..but it´s charging normally, but active sync doesn´t recognize it or i don´t know..what should i do?? i didn´t do any change on my pc..and before it works good..
If you're using Microsoft's OneCare then you may have to enable the Allow ActiveSync to get it to work.
Start OneCare then click the "Change OneCare settings" link on the left
Click the Firewall tab
Click the Firewall connection tool button
Place a check in the ActiveSync/Windows Mobile Device Center" checkbox
Click Okay back to the main page
Hope this helps, but like Anichillus said, it could be any other firewall application blocking it...
yes! all i had to do was turn of norton for a bit and it instantly recognized my device. I was just so confused because this has never happened before and thats why i haven't thought of such an easy explanation. Thank you both for giving me your clear thoughts! lol
Another resolution idea
I had the same issue - I would plug the device in through USB into Vista Ultimate with no results other than the bing bong noise it makes on connection. Checking the device list showed the network pieces being added, but not the actual Wizard itself in the Mobile Devices section. I could not sync, it would not pair, etc, etc.
Resolution (on the Wizard):
1) Settings->Connections->USB to PC
2) Turn off "Enable advanced network functionality"
This of course will not be the resolution for everyone, but in case someone else sees this behavior, here is a list of the symptoms I saw:
1) Plugging Wizard in via USB causes Bing Bong noise
2) wmdc shows no connection
3) device manager shows no Mobile Devices section when connected
4) device manager network adapters may show mobile device services when plugged in
5) If connected in bootloader mode the device manager will show the mobile device
6) You can set up a bluetooth connection (if available on the PC) and sync properly with it
Cheers,
Shoogi
Shoogi, what an awesome first post! Worked perfect for me! Keep it up, great post and lots of help!
i have a problem that when I plug my device active sync connect it and charging starts but after a minute or so active sync disconnected and charging also stoped.
I have installed everything official > rom,radio,ipl/spl etc.
One Care made activesync almost unusable for me. I also had to reflash from THT's rom because I couldn't connect at all unless I hard reset. Makes no sense cause my husband can sync and he had the identical same rom.
Hi !!!
The issue looks like this that i upgraded my PDa to WM5, everything is working it was latest HElmi ROM . BT Wifi GPS GSM everything is great , working very fast, upgrade took me 20 min and a bottle of vine . But after upgrade i cannot sync to PC , i uninstalled sync installed one more time didnt help. I have 4.5 version of sync.
Please help me !!!
I really need to sync i have to install my GPS maps and without sync is imposible
When you have upgraded your PDA you will have to set up a new partnership in Active Sync. To do this you disconnect your PDA, open up Active Sync and then in menu File -> Delete mobile device.
Then when you reconnect Activesync should recognize it as a new device and you can setup synchronisation.
Good luck
not really, i already reinstalled the connection, i used it before so im familiar with that , but thx for trying. I sure that this is combined with that upgrade to WM5 it was working fine on 2003SE
You know what ?? i notice that when im plug in the PPC its creates a LAN connection on my computer and try to acquire IP , cant connect active sync error cant connect and on a PPC error cannot acquire the IP ... if i remember right i never had a connection , LAN connection before i installed that WM5 ... i tried disabling firewall, antyvirus , disable my internet ( its a USB modem ), im even ready to reinstall the whole windows if i have to ...... help guys !!!!
Two things to try:
Set the IP as static in the RNDIS-Adaptor (I don't have my angel handy to tell the settings)
Disable the Advance Network Functionality. (Start -> Settings -> Connections tab -> USB to PC)
Really, I'm not even sure what the RNDIS (advanced network settings) are even good for. I've not seen any less network related functionality with it disabled.
thx man... i will try in about 1 h , im at work right now, i set to class C 192.168.0.1 maybe it will work
thx a lot hopefully this will be the last post
and .... it wont work.... i getting confused..... damn SYNC
Kazador said:
and .... it wont work.... i getting confused..... damn SYNC
Click to expand...
Click to collapse
No, a class C won't work.
I just plugged in my hermes using the 'Advanced Network Functionality' and it showed an IP of 169.254.2.2. If you want to try wth that IP with the remote-NDIS host 'network card' (I think that's the one to change), go for it.
Really, I'd just disable the advanced network crap and be done wth it. Activesync is such a hack IMO, it's not worth the headache.
Yo Bro!!
Kazador said:
and .... it wont work.... i getting confused..... damn SYNC
Click to expand...
Click to collapse
Well the i just guessing the simplie thing.. Since u say u upgraded to WM5 i guess u upgrade your BA from WM 2003 to WM5?
if that true.. then u only need to change your Active Sync 4.1 to Active Sync 4.5..
WM5 n WM6 works only with Active Sync 4.5 bro!!
u can download it from here:
http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx
happy trying..!!
its already on 4.5 dude .... and the IP 169.254.X.X its the self assigned IP address by the card , i normal circumstances it means on network that there is limited or no connectivity , but what have left ??? i will try ...wish me luck
Kazador said:
its already on 4.5 dude .... and the IP 169.254.X.X its the self assigned IP address by the card , i normal circumstances it means on network that there is limited or no connectivity , but what have left ??? i will try ...wish me luck
Click to expand...
Click to collapse
Yes, I am quite aware of the IP and it's use, however, that is the IP range that activesync uses.
Remember, activesync acts like a NAT or bridge between the phone and the network(s) the computer is attached to.
I think it was the hermes forum that someone tried assigning the IP manually and it worked for them.
nope, it will not work, now the LAn connection created by the phone gives limited connectivity , on auto IP assigning its saying connected on the IP 169.254.2.2 , i can see recived and send send packets but the SYNC after 1 min of "connecting" timed out and says cannot connect.... its weird that its sending/receiving and SYNC is ****ed up....
HAHAHAHAH !!!!! 2 bottles of vine , 1 beer, 2 packs of cigarettes... if done IT !!!!!! you whant to know how ?????
Well Then..
Kazador said:
its already on 4.5 dude .... and the IP 169.254.X.X its the self assigned IP address by the card , i normal circumstances it means on network that there is limited or no connectivity , but what have left ??? i will try ...wish me luck
Click to expand...
Click to collapse
Well..
- Async for the WM2003SE is Async 4.1
- Async for the Wm 5 & 6 is Async 4.5 won't work if us 4.1
since u have uninstaled the 4.1 and instaled the 4.5..
this is my ultimate opinion for u..
1. try to sync your BA to ur any friends PC which has not been instaled by Async => then instal tha Async4.5 to your friends PC n connect it via USB, then lets see what happen..?
2. try to Sync Your BA with any of ur friends PS which has Windows Vista.. it has built in Window Mobile Device Center.. n see if ur device can connect n sync with your friends's Vista?
3. if the 2 options in above doesn't work too.. it means your WM5 have some trouble in active sync bro(maybe).. then all u have to do just Re-Upgrade it..
maybe u should try WM6 ROm 6.10.00 made by Explode.. i have it instaled on my BA.. it it works wonderfuly n fast! n the Asnyc normal too.. since i have my BA being custumized from WM2003 to WM5, From WM5 toWM6(5.60.00), From WM6(5.60.00) to WM6(6.10.00) "I Never Changed my Local Area Connection to my device" i'm not even touch that area after all..
after i read your tread i try to see my Internet Protocol Settings(propeties) n it was Setted to Receive IP Automaticly..!
have i nice try bro!!
Glad to help You There.. Hope u solve the problem soon.. God Bless U
Kazador said:
HAHAHAHAH !!!!! 2 bottles of vine , 1 beer, 2 packs of cigarettes... if done IT !!!!!! you whant to know how ?????
Click to expand...
Click to collapse
Sure, what was the fix?
hard reset didn't help, try it several times... I reinstalled the sync ..didn't help ... I chrck if it work on boot loader it find him ... well I did reinstall the ROM using reset holding camera+record, select 3 option button mail.. windows reinstall ..and ladys&gentelmen we got fully funcionall BA ... everything just works perfect and fast... I installed my GPS,wi-fi works goog, phone Ok. The only thing that doesn't work is stereo headset bluetooth hhd-750 siemens ...I can discover but can't sync with phone
I can sync but NOT ALL things sync - i have posted elsewhere in xda-developers but I am VERY confuised.
Only SOME of my calender and SOME of my inbox sync. I am on PDAviet's rom (I tried xplodes but same issue), I use activesync 4.5 and office 2007 on my PC.
The only thing I haven't tried is re-installin outlook 2007. Is there anything else I can try - I REALLY NEED TO SYNC MY CALENDER (and other items)
Thanks!
knight4success said:
I can sync but NOT ALL things sync - i have posted elsewhere in xda-developers but I am VERY confuised.
Only SOME of my calender and SOME of my inbox sync. I am on PDAviet's rom (I tried xplodes but same issue), I use activesync 4.5 and office 2007 on my PC.
The only thing I haven't tried is re-installin outlook 2007. Is there anything else I can try - I REALLY NEED TO SYNC MY CALENDER (and other items)
Thanks!
Click to expand...
Click to collapse
What errors are you getting?
Also, have you tried deleting your activesync pairing and recreating it?
jdc said:
What errors are you getting?
Also, have you tried deleting your activesync pairing and recreating it?
Click to expand...
Click to collapse
I'm not getting any errors - it just only syncs some items and not others - why I can't figure out.
I have deleted and add numerous times - no difference. very very confusing ???
Kazador said:
Hi !!!
The issue looks like this that i upgraded my PDa to WM5, everything is working it was latest HElmi ROM . BT Wifi GPS GSM everything is great , working very fast, upgrade took me 20 min and a bottle of vine . But after upgrade i cannot sync to PC , i uninstalled sync installed one more time didnt help. I have 4.5 version of sync.
Please help me !!!
I really need to sync i have to install my GPS maps and without sync is imposible
Click to expand...
Click to collapse
Are you using Vista or XP. If it's XP, you have to go into Settings=> Connections => USB to PC => check "Enable advanced network functionality"
In Vista, it needs to be unchecked. The problem is when you do this, ActiveSync in your PDA should have an option to connect via USB but it doesn't. I now cannot sync in Vista except by using bluetooth. I remember after buying the HTC Touch Cruise that you need the "Getting Started" installation CD to install the USB driver. I have since returned the Cruise and am back to my Siemens SX66.
Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Im not bothered about syncing contacts etc, all i want to do is use the file browser to download and upload photos etc.
I have tried all the suggestions i have found so far (enabling adanced network functionality, disabling it, reinstalling Activesync etc.) to no working answer.
Can anyone help me?
raty
Not sure if you tried this or not. Delete your existing partnership and then reconnect it. Good luck. Activesync sux.
Hey,
I've deleted the partnerships off my vario3, and completly reinstalled activesync. Still didnt work.
Ive taken the phone into the T-mobile shop i bought it from, they seem a little too keen to send it off for repairs, maybe this is turning into more of a regular thing that i thought?
Kept onto the phone just for now, I wnt to try and fix it before i send it off.
Uh... why send it off if you fix it?
read through this thread and look at post #10 and see if your computer is detecting the device at all..
also try removing your simcard and microSD card and connect your device to your pc in bootloader mode and see if it says USB on the bottom.
ratykat said:
Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Click to expand...
Click to collapse
It's probably the Notification queues have lost their active sync bits
use Pocket IE or Opera (mobile) to download and install something like MemMaid or SKTools
you can then add the Active Sync components back into the notification queues, and then rebuild them
Once done you should be able to sync etc
notification queues! What is that?
First I ever heard of that. I am having active sync issues as well and I have tried everything in this post.
Nothing works, it connected a few nights ago and it all of a sudden stayed connected all night. I am Back to having problems again.
Does anyone know if avast will hurt active sync?
here is your answer...
http://forum.xda-developers.com/showthread.php?t=362679
read thorugh EVERY LINK and you should be good
ive read through those links and none of them have a fix for me.
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
i shall try the bootloader idea and report back.
@Kimtyson- if i fix it i wont be sending it off, that would be obsurd
@pjwilkin- i have never come across that before while reading about the titan, fancy sharing some knowledge?
Just got my phone into bootloader (thanks wiki) and when the usb cable is connected it says USB and the computer starts to install drivers etc.
***bump***
sorry thats not proper foru etiquet but im desperate for som answers
Some further things to try
Can you connect via Activesync using Bluetooth? What about on other PCs and on other USB ports on your PC? What happens if you delete that HTC USB Sync listing in device manager, unplug the phone, reboot the PC and then reinstall Activesync 4.5 (I use the CDROM the phone came with the phone for that)? See if you can get the phone shop to plug it into one of their PCs with Activesync or WMDC.If it's showing up in your PCs device manager then it's likely some sort of problem/configuration issue with your desktop PC it's connecting to - not a problem with the phone itself.
this has happened to me ..
i vote for changing usb ports..
you probly already did so..
please post when you fix it..
ratykat said:
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
Click to expand...
Click to collapse
this cancels out any hardware problems... so do as the previous posts mentioned, its all good advice.
im assuming that all activesync services etc load up ?
I’ve had the diamond for approx 1 month and regularly sync it to my work and home pc running XP and Vista respectively. Up until now I’ve never had a problem with activesync to any of my past smartphones or PPC’s.
My diamond has all of a sudden decided that it doesn’t want to sync anymore. It connects ok and I can transfer files back and forth it just won’t sync.
I’ve searched the forum and found similar symptoms but nothing has worked.
I’ve deleted the partnership from the device and both pc’s, created new partnerships which on first connection does actually sync (sometimes) but from then on either says “looking for changes” or “synchronising” until it times out giving the error message “Synchronising cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft Activesync Troubleshooter in Microsoft Help on your desktop computer”
I’ve tried the help, I’ve let it do its own diagnostic, I’ve unchecked the “enable advanced network functionality” option in USB to PC. I’ve soft reset, hard reset, the only thing I haven’t done is re-flash a new rom.
Does anybody know if flashing a new rom/radio will solve the problem. I would normally just try it but I spent an hour yesterday after I hard reset putting everything back to the way I like it only to find that it synced the first time but wouldn’t work again.
If anyone has any other suggestions before a re-flash I would welcome them. Otherwise I’ll bite the bullet and hope for the best.
I’m currently running Duttys V1.6 Radio version 1.00.25.07
I Had this problem
Hey fella, i was having this problem and after doing a little research i found the following.. If you constantly activate and deactivate the mobile (pair and unpair) you can corrupt A/S on the system. The only way i got around this was to uninstall active sync and re-install it again.
Hope this helps...!
I've never been able to get activesync to work harmoniously between relationships with two PCs.
Most syncs with a second machine after successful syncs with a first tend to result in errors that require my intervention, especially if an item of data has been changed. Drives me mad sometimes, and I often need to spend more time fixing these errors than it would take to manually update stuff across my three devices. I get the feeling the comparison/processing engine activesync uses is no where near sophisticated or clever enough to carry out the processing, and when it does have errors, the scope for my intervention to help it in its quandary are fairly hopeless.
I'm hoping that as devices like the diamond bring this lets face, it fundamentally great, but nevertheless fundamentally flawed platform to the masses, then Microsoft will have to put more effort into activesync and how it copes with relationships across two (or perhaps even more in future) PCs.
Ps, neomagik, actual connection, which sometimes has hiccups, has never been a big problem for me, (a few minutes in the various settings usually sorts these), but I've been using activesync for about 4 years before my diamond with with my HP4700 and various double PC partnerships along the way, and can confidently say that the problems I describe are not device related, but are the result of activesync inadequacies.
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.
Been there, done that....
Suprised you've not had this issue earlier...I've been suffering with Activesync issues for years
There are lots of ways to diagnose and resolve but perhaps you just might want to get the sledgehammer out...this mostly works for me....(I hope your familiar with Outlook!)
On one PC (I would use the XP "older" Op system one) export your synced data from Outlook to a .pst or .ost file for backup and later import (after delete & tidy stuff you no longer need in Calander/Contacts/Tasks, etc)
then
Delete all your data in Outlook, create a new empty .pst (connect to same), delete old .pst
then
delete partnership with device (to be sure), and remove same data (Contacts/Calander etc) from device
then
You can then check the exported/saved .pst for errors (I can't remember the MS programme...google for it), once satisifed OK import all you info back into Outlook
then
Synchronise with new partnership to device.
Hopefully so far so good
(sometimes I even rename the device-partnersip etc in case something "residual" there stays behind and corrupts something )
Next
Prior to connecting device with WORK PC:
Delete all previously synced data in Outlook and delete partnership there. I then make sure that in Activesync (before establishing new partnership) that I click option for one way data transfer ie replace items on computer with those from device
then
...plug in and establish new partnership, hopefully no problems....data populates computer from device. Once established then put back how you prefer data to be transfered (if there is a conflict etc)
Return home and partnership there still synchronised, Hopefully this works
If you find that there are still issues, you can un-Check and Check each synced area (Contacts, Calander, Tasks, Synced Files) independently to see where the conflict is.....
...I have found conflicts mostly occur with:
i) Calander: Birthdays/Anniversarys (probably as they are extended recurring events)
ii) Calnder: Meetings etc that might be recurring
There are real issues if using old versions of Outlook (2000 for me at work ) syncing with most recent ones!!
Sorry for the mad typing but best I can do for a "Quick" reply....Good luck !!
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
Presume you have done the most obvious, and that is un-install and re-install Activesync and the Vista sync programme on both PC's ?
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
I had this once I think a year or so back. Tried so many things that I can't remember what finally fixed it.
I think a good place to start though, like PJ6363 says, is do a clean sweep... re-install activesync on both machines, and I would also reinitialise your Outlook Account (.pst) on the master PC and delete on all other devices.
Good luck, and tell us how you get on.
neomagik said:
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.[/QUOT
Neomagik... Sorry i could help any further fella.. As i said in last post i had this problem and i just re-installed A/S... The only other thing i done after i un-installed A/S was to run a registry cleaner.!
P.s i don't think is down to the Diamond. I Was having this problem with the Touch (elf) too...
Click to expand...
Click to collapse
well, i have similar issue w/ sync and finally, i solved the problem by changing the sync cable.
Thanks folks,
I'm going to try all of these.
@ Snufkin, I'm using two different sync cables so I know this is not the problem.
My diamond did funny things when the screen would turn off quickly after connecting because i set it not to charge when connected. Gave all sorts of weird errors.
Now, screen stays on because i want it to charge and sync completes now, still takes a while though.
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
pedmond said:
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
Click to expand...
Click to collapse
there is a long thread about this issue somewhere conclusion 100% in wm 6.1 you can not sync with 2 PC. this is a wm 6.1. related problem.
i can sync with 2 pC my athena with wm 6 but i can not do it with the diamond or trinity. don't even try it. it will mes you the whole outlook!
Sync with WM6.1....off course u can!
Been syncing my Kaiser and now Diamond with WM6.1 for well over a year with 2 PC's. Must have done it at least 20 times with various devices and ROM's. Kicker is that my work has W2000 & O2000, and at home I use XP and O2007....still works!!
I'm not saying I don't occasionally have issues...but I do carry more than 1000 contacts and and extended calander with numerous recurring entries
.....like I've posted before (as many others) there are issues, but nothing insurmountable. I'd be lost if I could not sync my work PC, homw PC and PDA
Read around and you'll see........
here u are, i found the thread:
http://forum.xda-developers.com/showthread.php?t=377823
i tried long and hard to sync my diamond with 2 pc. all i got is errors and double tasks and appointments. got tired and gave up! my contacts list is too precious to play with!. i do have over 600 contacts and 1300 numbers (tlf, mobile, fax).
in order to have my diamond sync with 2 pc i syinc it with one, then i sync my athena and sync with the second....lol...this is my way to have 2 pc and 2 htc devices in sync.
I had my Diamond (and previous Trinity) synced with 2 pc's. No major problems until now.
It's dead
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
neomagik said:
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
Click to expand...
Click to collapse
It looks like something other than what I have been pointing out....see here: http://forum.xda-developers.com/showthread.php?t=377823
I think you need to get serious and re-install the actual software itself on the device (hard reset), appears that Activesync on PC's is good...but would re-install there anyway!!
Look at it this way, you have found a sweet excuse to update your ROM withthe latest version and clean up your contacts/calander etc....should not be an issue with a fresh ROM install (try SwiftB 6.0....excellent!!)...let us know how you get on
Ah ha....forgot something critical...if you are syncing using older version of Windows (2000) or Outlook ...or any issues syncing for that matter, then I found that you MUST go to Settings->Connections->USB to PC and turn off Enable Advanced Network Functionality...have you done this?
I just changed to a 1.56 rom everything was great. My device was perfect days. Then yesterday plugged in my device to sync my events and nothing. So of course I did the power off the computer, reset device, checked usb cable, reinstalled active sync 4.5 and still nothing. So then I tried it on my laptop and still nothing. Device will charge but no active sync. Already tried unchecking the box under usb connections for faster file transfer and still nothing. WTF. I cant even change roms because I cant establish connection with active sync. Anyone any ideas? I am using onkogs 5.1 lite 1.56 rom.
Try hard reset... and of course you can change the rom but only by flashing it from SD card. If you have original SPL then try to flash original .nbh files, if you have hardSPL you can flash anything you want. If hard reset, multiple softresets, and flashing back to original rom don't help then you might need to return your device for service. Unfortunately this happened to me and there was no way to establish any kind of usb connection.
Well I tried everything. It's official my T8285 is going in for repair. I know that they are going to give me crap since I am here in the US and have an Aussie touch HD. Wish me luck.
turcomora said:
Well I tried everything. It's official my T8285 is going in for repair. I know that they are going to give me crap since I am here in the US and have an Aussie touch HD. Wish me luck.
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if the device will charge but not activesync then i don't believe its your device... did you make sure that the device IS NOT connecting in "disk-mode"? did you uninstall activesync and reinstall? did you try deleting the activesync drivers from device manager? did you try deleting your partnership in ActiveSync on your PC's and your phone and then recreate the partnership? did you try another ROM... did you try connecting to activesync via bluetooth? there's no way i'd be sending my device in for repair because activesync doesn't work...this has got to be a software/ROM issue...
cortez.i said:
if the device will charge but not activesync then i don't believe its your device... did you make sure that the device IS NOT connecting in "disk-mode"? did you uninstall activesync and reinstall? did you try deleting the activesync drivers from device manager? did you try deleting your partnership in ActiveSync on your PC's and your phone and then recreate the partnership? did you try another ROM... did you try connecting to activesync via bluetooth? there's no way i'd be sending my device in for repair because activesync doesn't work...this has got to be a software/ROM issue...
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Hey Coretz thanks for your ideas. I have tried everything you have said. It's weird because it charges fine. I have tried numerous usb cables and different computers. I have never had this sort of problem, it just stopped yesterday and that was it. I usually sync my device a couple of times a day since I dont have an exchange server at work. I am going to keep playing with it but am really stressed out about this. My calendar and contacts is my life.
Have you checked settings in Activesync? Go to connection settings and make sure 'Allow USB connections' is checked.
Also have you tried using pc's with different platforms i.e. XP or Vista. If your using Vista you may need to update drivers. Check cRaCKwHoRe's guide in my signature for instruction to update drivers.
turcomora said:
Hey Coretz thanks for your ideas. I have tried everything you have said. It's weird because it charges fine. I have tried numerous usb cables and different computers. I have never had this sort of problem, it just stopped yesterday and that was it. I usually sync my device a couple of times a day since I dont have an exchange server at work. I am going to keep playing with it but am really stressed out about this. My calendar and contacts is my life.
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you need to get PIMBackup (backs up contacts, calendar, mail) and you should consider using dashwire.com to save your contacts and text messages online. could be the perfect time to download Windows 7 RC and install to your PC...????
I've faced similar problem after upgrading my Rom to Davideuck 6.0, and it did happened before sometimes. My solution is sync with bluetooth to ur computer. I guess it is a vista problem since I can sync with another XP notebook.
Anton
You know whats weird is that it's not even with vista but xp. I was able to sync via bluetooth on my laptop now I just need to see if I can do it on my work pc. I noticed that now I can not see the windows folder. I use to be able to see the windows folder. I wonder if I can use like total commander or a more powerful explorer via bluetooth.
turcomora said:
You know whats weird is that it's not even with vista but xp. I was able to sync via bluetooth on my laptop now I just need to see if I can do it on my work pc. I noticed that now I can not see the windows folder. I use to be able to see the windows folder. I wonder if I can use like total commander or a more powerful explorer via bluetooth.
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Have you tried going into Bootloader menu and seeing if USB is there at the bottom in the White panel? If it is, try flashing the rom again.
cortez.i said:
if the device will charge but not activesync then i don't believe its your device...
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I had very similar problem. Active sync nor the usb mass storage worked. When connected to pc via usb the device just constantly charged no matter if it was set to charge or not to charge in power options. Unfortunately even flashing to orginal newest rom from htc site by using sd card did not help... and tryied many other thing but didn't help So my advice once again is to return it to service and nt to waste anymore time trying to revive this 'top' quality phone
Mate, i had EXACTLY the same problem. I flashed a new ROM a few weeks back and got exactly the same thing, charges through USB but no connection other than that, i have tried everything and nothing fixed it, new leads, different PC, flashed new ROMs from SD card, all to no avail!!
Ive just learnt to deal with it as i cant be arsed to return it for repairs with a non official ROM and a non official SPL on it.............
MarcWhittle said:
Mate, i had EXACTLY the same problem. I flashed a new ROM a few weeks back and got exactly the same thing, charges through USB but no connection other than that, i have tried everything and nothing fixed it, new leads, different PC, flashed new ROMs from SD card, all to no avail!!
Ive just learnt to deal with it as i cant be arsed to return it for repairs with a non official ROM and a non official SPL on it.............
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Yeah it's crazy. I have owned dozens of htc devices and never had this problem. Usually I could find a fix but this time I truly have done "everything" that I know and nothing. I am going to try and deal with htc here in my home town of Houston, TX but I know they are going to give me crap since I have an Aussie T8285 HD. ****ing retarded that a $1,000 phone cant sync, ahhhhhhhh. Sorry I feel a little better now.
Well good luck with it mate, hope they will fix it for you. Scouring through forums i found another person with exactly the same problem (flashed ROM then no USB connection except charging). He returned it to HTC and they said it was a mainboard fault!! Dont see how flashing a ROM can cause a mainboard fault but thats what they said!
Im gonna flash an original ROM to mine (SD card) and hope that HTC UK will repair it with non-official SPL on it!!!
Good Luck dude!!!
MarcWhittle said:
Well good luck with it mate, hope they will fix it for you. Scouring through forums i found another person with exactly the same problem (flashed ROM then no USB connection except charging). He returned it to HTC and they said it was a mainboard fault!! Dont see how flashing a ROM can cause a mainboard fault but thats what they said!
Im gonna flash an original ROM to mine (SD card) and hope that HTC UK will repair it with non-official SPL on it!!!
Good Luck dude!!!
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Dude that's ironic. I just went to the HTC facility here in Houston during my lunch and spoke to a csr rep. She was cool and started everything to do the repair under warranty. Then she came back with an engineer and he said that it was out of warranty because it had a cooked rom. I told him that I had the problem before I put the cooked rom on the device. He was kind of a **** at first but then I begged him a little and he was cool. He told me to put the original rom back on it if I could then bring it in tomorrow. He said that different roms have different power settings and it probably blew out the motherboard. **** now I have to figure out how to flash via my sd card and not with RUU.
turcomora said:
Dude that's ironic. I just went to the HTC facility here in Houston during my lunch and spoke to a csr rep. She was cool and started everything to do the repair under warranty. Then she came back with an engineer and he said that it was out of warranty because it had a cooked rom. I told him that I had the problem before I put the cooked rom on the device. He was kind of a **** at first but then I begged him a little and he was cool. He told me to put the original rom back on it if I could then bring it in tomorrow. He said that different roms have different power settings and it probably blew out the motherboard. **** now I have to figure out how to flash via my sd card and not with RUU.
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so, if you can get it to bootloader mode can't you can flash the stock ROM and SPL? i've been using & flashing HTC devices for 3+ years and never once had an issue like this... i'll be interested to hear the ROM cooks' opinions on power settings by ROM. as long as its charging, i'd probably forgo servicing, get me an exchange account, sync OTA or via bluetooth. hope it works out for you.
oh yeah: what's the address of that repair center in case i need it one day??!?
cortez.i said:
so, if you can get it to bootloader mode can't you can flash the stock ROM and SPL? i've been using & flashing HTC devices for 3+ years and never once had an issue like this... i'll be interested to hear the ROM cooks' opinions on power settings by ROM. as long as its charging, i'd probably forgo servicing, get me an exchange account, sync OTA or via bluetooth. hope it works out for you.
oh yeah: what's the address of that repair center in case i need it one day??!?
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My stupid company does not have an exchange server which I think is gay since it's a major research university. Yeah the engineer was a real young guy and he seemed very knowledgeable. He was explaining to me that the cooked roms have spikes in power which can cause the motherboard to get fried. It took me forever to find this place. Technically they are not a repair facility but they have onsite engineers and since they are local I use them.
HTC America
5950 Corporate Drive
Houston, TX 77036
(713) 219-6157
turcomora said:
My stupid company does not have an exchange server which I think is gay since it's a major research university. Yeah the engineer was a real young guy and he seemed very knowledgeable. He was explaining to me that the cooked roms have spikes in power which can cause the motherboard to get fried. It took me forever to find this place. Technically they are not a repair facility but they have onsite engineers and since they are local I use them.
HTC America
5950 Corporate Drive
Houston, TX 77036
(713) 219-6157
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thanks for the info... regarding exchange server, you don't have to use your company's server. for example, i use 1&1's hosted exchange server ($7/mth) and have my primary email forwarded to their server. my primary is aliased so that when i respond to email, it looks as if the mail is coming from my email account. there's also Seven Beta; if your company uses OWA (outlook over the web) Seven will sync email, contacts and calendar. my point is that there are options besides ActiveSync... keep them in mind for situations like this... good luck!
cortez.i said:
thanks for the info... regarding exchange server, you don't have to use your company's server. for example, i use 1&1's hosted exchange server ($7/mth) and have my primary email forwarded to their server. my primary is aliased so that when i respond to email, it looks as if the mail is coming from my email account. there's also Seven Beta; if your company uses OWA (outlook over the web) Seven will sync email, contacts and calendar. my point is that there are options besides ActiveSync... keep them in mind for situations like this... good luck!
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Really I have office 2007 on my primary machine at work. What I really need is for my machine at work (calendar, contacts, tasks, notes) to be synced on my phone at all times. My outlook is my life.
Tasks
Has anyone managed to get Tasks to sync from an Exchange Server?
I use tasks a lot but it never seems to grab them not matter which rom I use.