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My Location: Fort Worth, TX
My Provider: ATT
I've got this problem among several ROM's and Radio's that I get from time to time. I'd like to know how to fix it. Then once in a while I'll flash a new ROM/Radio combo and it works fine. Here's the story:
I can open up and browse the net fine with Pocket IE. It shows connected as MediaNET (HSDPA). Internet is fast and reliable.
However, with just about any other application it fails. E-Mail, QUICKGPS UPDATE, etc. I have the [H] icon.
Here's what happens if I open up "QuickGPS" and click download:
I get the [3G] icon.
* Click download
* Bubble that says: Connecting to My ISP, GPRS.... opens.
* Bubble above disappears. Bubble re-appears with identical info.
* Bubble says:
Dialed:
Could not connect for an unknown reason. To check your connection settings and change tem if needed, tap settings. If the problem continues, reset your device according to the manufacturers documentation and try again.
I've done the following to troubleshoot:
* Ensured GPRS auth is set to CHAP.
* Under connections setting my only connection is Media NET. It is a:
** Cellular Line (GPRS, 3G)
** Access point name: wap.cingular
** Username: [email protected]
** Password: is unknown. Censored. Probably CINGULAR1
I have tried adding a new cingular connection.
* Without a user/pass/domain.
It simply says Connecting to My ISP, GPRS.... but nothing happens. TCP requests seem to time out.
Any ideas? I'd much rather connect with HSDPA instead of GPRS anyways if it's possible.
I'm thinking it's a ROM/RADIO mismatch.
I flashed back to a ATT ROM with an included radio, and it works fine.
I was having problems with L26 ROM. Anyone have a link to a suggested radio for US with this ROM?
Here's a ROM with problems:
l26 rom
WWE 3.02.405.0
RADIO 1.64.06.04
Any ideas?
HSDPA troubles in San Francisco
I'm using an AT&T Tilt in San Francisco. Is there anyone else here in my neck of the woods who's getting HSDPA?
Read on!
jon_k said:
I'm thinking it's a ROM/RADIO mismatch.
I flashed back to a ATT ROM with an included radio, and it works fine.
I was having problems with L26 ROM. Anyone have a link to a suggested radio for US with this ROM?
Here's a ROM with problems:
l26 rom
WWE 3.02.405.0
RADIO 1.64.06.04
Any ideas?
Click to expand...
Click to collapse
I can confirm similar difficulties with many ROM/Radio combinations. One difference for me, though: it's VERY rare for me to get the HSDPA icon anymore. I can get EDGE via most radios, but establishing a GPRS connection in general is also difficult. Often I'll get data working, only to find that the phone connection no longer works!
I've tried using PAP and CHAP, many different radios, many different ROMs, isp.cingular, wap.cingular, entering settings as MEdia Net, entering them as My ISP. Turning proxies on and off has no effect.
There was a ROM I used here ages ago (seems that way, anyway) that gave me excellent HSDPA coverage. I'm still trying to find it in the forums so I can flash back to it.
I'm using an AT&T Tilt in San Francisco. Is there anyone else here in my neck of the woods who's getting HSDPA?
If so, please post your settings! wap? isp? chap? pap? radio version? ROM version?
Thank you!
If you first connect with IE and then with IE still open attempt a quickgps update will it work then?
GGW69 said:
If you first connect with IE and then with IE still open attempt a quickgps update will it work then?
Click to expand...
Click to collapse
Yes: When it does work, the EDGE connection I establish will work with any app. However, it may take a while for any signal to be found. Should I be limiting my BAND settings, or allowing it to run on Auto/Auto?
chaosniner said:
Yes: When it does work, the EDGE connection I establish will work with any app. However, it may take a while for any signal to be found. Should I be limiting my BAND settings, or allowing it to run on Auto/Auto?
Click to expand...
Click to collapse
I should add that I've now tried:
Ruu_Signed_Duttys_WM6.1_5.2.19700_Hybrid_V2_1_65.14.06_CubeV2_
Ruu_Signed_Duttys_WM6.1_5.2.19700_Hybrid_V2_1_65.14.06_No_CubeV2_
Using radio 1.65.14.06 here in San Francisco I get only EDGE, with a little triangle that I assume indicates that it's roaming. Roaming here, where I used to get very fast HSDPA? What on earth is wrong with my poor Tilt?
Ditto for 1.64.08.21 with Dutty's ROM above. Though with that radio I used to get better performance (i.e. no roaming) from another ROM.
Side question: I continue to see TNT's logo when I restart my Tilt, despite re-flashing both the radio and the ROM several times. The radio version changes, but the TNT logo sticks around. I've also done a hard reset after flashing these ROMs. Any help?
Just a silly idea...
I had the same problem. The login (username and password) was wrong. in fact, the password from the modem account...
StealthNet said:
Just a silly idea...
I had the same problem. The login (username and password) was wrong. in fact, the password from the modem account...
Click to expand...
Click to collapse
Not a bad idea at all. However, I've tried lots of combinations and I don't think the password is the issue.
I found the ROM I used a while back that used to give me lightning-quick connections: XDA Live 1.2. I re-flashed to that one (along with the 1.27.14.09 radio it came with). It immediately gets full bars of 3G (the "H" icon is still disabled in the registry, I believe), but I'm unable to (1) get anything other than EDGE to connect to GPRS and (2) unable to place/receive any calls while it's on 3G mode. If the signal gets weak enough to drop to E, I can make/receive calls.
This is worrisome because that ROM/Radio combination used to work great for me. Is it possible that something on my account was altered at some point, preventing me from accessing proper 3G? Even if that were the case, why would that prevent my voice calls from going through?
chaosniner said:
Not a bad idea at all. However, I've tried lots of combinations and I don't think the password is the issue.
I found the ROM I used a while back that used to give me lightning-quick connections: XDA Live 1.2. I re-flashed to that one (along with the 1.27.14.09 radio it came with). It immediately gets full bars of 3G (the "H" icon is still disabled in the registry, I believe), but I'm unable to (1) get anything other than EDGE to connect to GPRS and (2) unable to place/receive any calls while it's on 3G mode. If the signal gets weak enough to drop to E, I can make/receive calls.
This is worrisome because that ROM/Radio combination used to work great for me. Is it possible that something on my account was altered at some point, preventing me from accessing proper 3G? Even if that were the case, why would that prevent my voice calls from going through?
Click to expand...
Click to collapse
Interestingly enough, AT&T's support site recommends using NO username/password, and enabling IP Header Compression.
When I try this, it works on some occasions, but most often I get:
Dialed: wap.cingular
The answering modem has disconnected.
I too am having a similar problem. I updated to Dutty's and Laurentius's new roms and have been having the same problems.
under connection settings for selected networks chane from my isp to media net.
also some roms don't have att connection settings built in so u might have to install them using a cab.
I'm having serious problems with this phone, I do not use gprs and will only be using this phone for wifi. Randomly the phone will freeze, whether playing music, a game, surfing, basically whatever I am doing, for about 20 seconds to connect to gprs/3g.
I have called Orange who claim that they do not support wifi (I'm having no issue with wifi) and that they prefer me to connect through gprs (of course they do, their business data rates are ridiculously expensive) and that the only thing they can do to stop the gprs is by switching off at sim chip. This does not resolve the issue of the actual handset trying to connect to gprs randomly and they suggest I speak to HTC.
I'm thinking Orange have done something to the phone to automatically connect to gprs when they rebrand the phone, does anyone know a way to get around this issue without debranding the phone (I have "free" insurance etc I don't fancy losing this if I debrand).
It is making the phone inoperable as the freezing is ridiculous while it tries to connect to something that has been disabled at the Orange end, just not phone end.
Any help would be much appreciated!!!
anyone? or can anyone confirm if this is unique to my phone and I may actually have a fault? Thanks.
so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
l3urton32 said:
so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
Click to expand...
Click to collapse
OK check this
START/SETTING/CONNECTIONS/MANAGE EXISTING CONNECTIONS/PROXY SETTINGS
and make sure that there is not a Check in the box next to :
THIS NETWORK USES A PROXY SERVER TO CONNECT TO THE INTERNET
This should do the trick I hope.
This always happens to me.
didnt work
no dice. its still giving me the same bounce back message that theres no modem at the above number. do i need to put a proxy server in the proxy server field? by the way this is a Tilt.
What program is trying to access the internet when this happens?
The same problem is occuring for me. I tried what Vol22002 suggested, but still can't connect. I was trying to access Internet Explorer.
Me Too - Atlanta
First thing this morning I tried to access the Internet with Opera and got the "Dialed: wap.cingular Cannot connect for unknown reason. ..." error. No recent changes to phone configs or software, worked fine after midnight last night. Power cycled and checked the usual stuff, still no data connection regardless of program.
Not Me Too Anymore - Atlanta
After not working from 0700 to 1050, I 'suddenly' have a working data connection. Go figure.
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
MACkjam said:
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
Click to expand...
Click to collapse
I would say that is the most common reason for the problem the OP is having.
the netowrk isn't down....
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
l3urton32 said:
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
Click to expand...
Click to collapse
So Disable the Proxy.
still nothing...with or without the proxy on.
I've been having problems with my data connection and phone service dropping out for the last 2 weeks even though I have changed nothing on the phone. I see an x by data connection and exclamation point by phone. I'm using Dutty's 6.1 official release and radio 1.58.26.20. Usually I can get back service by turning on and off airport mode, and the problem is very sporadic. Usually only when I really need the phone to work! Sometimes just switching between GSM and Auto mode for 3G will provide a temporary fix. I just tried disabling the HSDPA, and we'll see if that helps in a more permanent way. I wonder if AT&T is kicking people off of its network that are using HSDPA before it is supposed to be available. I called AT&T about the issue (w/o mentioning the cooked ROMs or HSDPA and they say I should return the phone for warranty but I don't want the hassle of restoring the old ROM. Any ideas?
is everyone posting here with issues from ATL? I am and have had the same, figured its just a radio issue and have been too lazy to change radios...for those that aren't lazy, i'd try that...
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
legba_76 said:
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
Click to expand...
Click to collapse
There goes the iPhone messing with Smartphones again. First changes what a Smartphone should be. NOW messing with the network. Hulk Mad!
Nope its not just AT&T im experiencing the same problem over in the UK. Now my proxy is disabled and I know I have all the correct settings but still the error message "unable to connect to the receiving modem." It seems to have no pattern for this happening con we get correlation on what ROM's & radios everyone are using to see if its that
Hi, the search button has failed me. (Two posts in 2 years isnt too bad is it?)
My issues is.... accessing the internet over 3g works fine (and HPSDA) Internet, push mail everything... however, If I drop out of coverage at any time my internet connection vanishes as to be expected. However once connection is re-established still the Internet fails to work. It shows connected to 3G or HPSDA but all websites time out and Activesync reports waiting for network.
The fix is to go Start>Settings>Connections>Connections>Manage my existing connections.
Then I simply "Next" thru all the settings until I get to the end. Press Finish. The data connection drops and the re-establishes and Im working again!?!! Very Annoying!
Im running. Duttys 6.1 Rom (April) and a few bits a pieces (It happens with nothing installed also and with another ROM I tried in desperation!) T-Mobile UK
Does this sound like a Radio issue to you guys? Should I try another Radio or Ditch Dutys Rom? (Which I love)
Any help gratefully accepted.
If Downgraded to WM6 (T-Mobile stock ROM) and Im still having this issue. Very frustrated.
I've found a few posts from the US who seem to have the same sort of issue. 3g does not recover after dropping out of service.
http://forums.wireless.att.com/cng/...thread.id=88007&view=by_date_ascending&page=1
Not sure what to do now...
I've had the same sort of thing, I just disconnect (Long press on the red End call key or click on the 3G icon in the top bar and hit disconnect), and let it reconnect.
I have exactly the same issue with mine as well and its only started recently. I too have found the only way to fix it is to go through and 're setup' the connection. Disconnecting and reconnecting, rebooting all seem to do nothing...
marcopolo007uk said:
If Downgraded to WM6 (T-Mobile stock ROM) and Im still having this issue. Very frustrated.
I've found a few posts from the US who seem to have the same sort of issue. 3g does not recover after dropping out of service.
http://forums.wireless.att.com/cng/...thread.id=88007&view=by_date_ascending&page=1
Not sure what to do now...
Click to expand...
Click to collapse
Are you abled to make a voice call over 3G...?!
Noxious Inc. said:
Are you abled to make a voice call over 3G...?!
Click to expand...
Click to collapse
I think so... however, Im such a light "voice" user I never really notice... I'll double check the next time it goes. IE When I get a cuppa tea at the office..
marcopolo007uk said:
I think so... however, Im such a light "voice" user I never really notice... I'll double check the next time it goes. IE When I get a cuppa tea at the office..
Click to expand...
Click to collapse
Which symbol is most of the time in the top of your screen G/E/3G/H...?! Check this one out also --> my 3G issue
I usually have a H (1 or 2 bars), when walking around my office this can drop to a 3G connection at times.
If I head to the basement, I drop to the Areial symbol or completely disconnect.... When the H or 3G connection starts again my Data connection fails as described above.
(However, I am able to make normal outgoing voice calls, not tried incoming yet)
Ok, I think I have a work around that seems to be working for me.
I set my BAND to GSM only as a test.... and it worked for the whole day, when I dropped into a NO SERVICE area the data connection dropped. When it recovered my data connection was back and working.
Obviously GSM is too slow, so I've now set my BAND settings to;
Network Type - WCDMA
UMTS Band - UMTS(2100+800)
And also diasabled HSDPA.
Currently everything seems ok... Now my connection does not drop from HSDPA>3G>G and back up again it seems to work fine?? Seems the issue may be with switching between the GSM standards??
I realise I wont get coverage in GSM only area's, but consistant data (Push Email) is just as important to me.
I've the same problem, but changing settings to gsm only is no solution. In this case I have to restart my Kaiser to get a new working connection.
I also have many Problems since updating to wm 6.1. Can I downgrade to the original german 6.0 or is there a really stable german 6.1 out there?
I've been getting the same problem as well for the past month or so.
Have been 'fixing' the problem by either putting the phone into airplane mode and back again, or rebooting the phone.
It's getting quite annoying though
Stopping the phone dropping to GSM seems to work for me. Leaving me with HDSPA and 3G.
I'm lucky to be in a good 3G coverage area I guess.
Im not sure who we should log this issue with? Carrier or HTC?
Are we all on T-Mobile having this issue?
i'm on o2 germany and a one day test with t-mobile didn#t show this error
with o2 i have this problem about three times a day
any new ideas since july ?
Sometimes i want to throw my phone away.
I'm still having the problem as well. Has anybody figured out a solution?
I've tried several radios and none of them have fixed the problem. Even when I have full bars in an HSDPA area, the first time I connect using Facebook or Opera or try to update weather or check my email, the icon shows I'm connected but apparently I'm not because I'm unable to download data. If I disconnect and then reconnect, it works perfectly the second time. If I keep it connected, it continues to work without a hiccup. I only have the problem when I connect for the first time after a few hours of being disconnected. I don't leave it connected all the time because it torches my battery. This quirk seems weird to me. I hope somebody has experienced this and can help me fix it.
I'm on AT&T and have the Tilt.
I have had this problem in certain areas. Near Dulles, VA, Greenville, SC, and a few other semi-major towns. I have no clue why it does this. I usually end up turning off 3G and going GSM only. Then I don't have that issue. Granted I loose the high speed connection, but it just has so much trouble in those areas. I have even tried multiple radios to no avail.
proxy server
If you have ATT, you need to remove the hidden proxy after disconnecting your data connection, then start an internet accessing program. The cab can be found under your windows directory.