Hi
I try to upgrade my rom something went wrong I all I see is Serial V1.02
can you some one help me.
Thanks
I have PPC6600 (PH20A2)
press reset button with your stilus
I did press reset it reboot up the same thing,
Thank you
Maybe all your buttons are stuckl? That would be very weird. Try a combination of button presses on the exterior of your phone as well as the buttons on your slideout keyboard.
Good luck!
dock it right after you press the reset... I had to do this several times to finally get it to show USB and the PC detect it.. could be that your cradle connector is wore out..
Related
Hi,
Just last friday I got my new Tytn II and yesterday I discovered that the Backspace button on my soft keyboard didn't do anything anymore. All other soft buttons where working fine. Then opening the slider key board and trying the back button it didn't work either. Same goes for all (!) keyboard buttons. Then tried the green and red buttons, the tilt wheel and finally all hard buttons on the device. Only the power on/off button works.
The phone can be operated using the stylus. No problems there . I only installed Tom Tom, Remote Desktop and Google Maps. I am thinking of returning the phone to the shop, but my personal data and settings will be gone I think.
It seems like the driver that triggers hard button functions in windows is missing, broken or just plain ignorant. Anybody any ideas on how to troubleshoot and repair this?
Thanks for the trouble.
Cheers,
Donald
Vitruvian said:
Hi,
Just last friday I got my new Tytn II and yesterday I discovered that the Backspace button on my soft keyboard didn't do anything anymore. All other soft buttons where working fine. Then opening the slider key board and trying the back button it didn't work either. Same goes for all (!) keyboard buttons. Then tried the green and red buttons, the tilt wheel and finally all hard buttons on the device. Only the power on/off button works.
The phone can be operated using the stylus. No problems there . I only installed Tom Tom, Remote Desktop and Google Maps. I am thinking of returning the phone to the shop, but my personal data and settings will be gone I think.
It seems like the driver that triggers hard button functions in windows is missing, broken or just plain ignorant. Anybody any ideas on how to troubleshoot and repair this?
Thanks for the trouble.
Cheers,
Donald
Click to expand...
Click to collapse
OK - obvious things first, this is either going to be a hardware or a software problem. If it's hardware, you need to return it to the shop as it will still be under warranty. If it's software, we'll be able to fix it with a Hard Reset.
Although a Hard Reset will remove all your settings and personal data, it will put the phone back into the state it was when you bought it. Seeing as the keys worked when you bought it, they should go back to working too!
My advice would be firstly to backup everything you need (contacts, e-mails, etc) onto your PC or your Exchange server. Then press and hold both softkeys and press the reset button with the stylus. Keep the softkeys pressed until you see a white screen warning about doing a reset, then release the softkeys. Press the green pickup button to start the reset, then the green button again when prompted to restart the phone. It will take a while to reboot first time, and then it'll go through the same screens it did when you first opened the box. Re-sync all your contacts/e-mails and you're sorted.
If the phone won't respond to the softkeys when you reset, and instead begins a normal reset, then it's definitely hardware. It could simply be a connector that's come loose, but opening the phone up will invalidate your warranty - so in your case, as it's so new, I'd say return it back to the shop and get a working one.
Good luck.
Perform a Hard Reset. That will rule out and correct any software issues. If it works after that it was the software that was messed up. If it doesn't work after that then its more likely a hardware issue and will need to be exchanged.
Confused Stu said:
Then press and hold both softkeys and press the reset button with the stylus.
Click to expand...
Click to collapse
Where is "the reset buton" that can be pressed with stylus? I have read that on the XDA-Wiki page too, ...but I can't understand what is "the reset buton" (maybe is the power buton ...but I don't need the stylus for press it )
breakx said:
Where is "the reset buton" that can be pressed with stylus? I have read that on the XDA-Wiki page too, ...but I can't understand what is "the reset buton" (maybe is the power buton ...but I don't need the stylus for press it )
Click to expand...
Click to collapse
OK for a soft reset there is a small hole to the left of the usb input on your device. Just simply insert the stylus into that hole and push
For a hard reset hold down both soft keys (first softkey to the right of the green button and the second soft key to the left of the "end" button or red button). At the same time insert the stylus into that little hole and give it a gentle push.
If you actually read wiki there would be a nice diagram there for you.
Oh ...I understand now ... Thank you!
This has happened to me twice. I'm not sure what led to it and I've not been able to reproduce it. I think it's a driver issue. A soft reset fixes it.
Confused Stu said:
If the phone won't respond to the softkeys when you reset, and instead begins a normal reset, then it's definitely hardware. It could simply be a connector that's come loose, but opening the phone up will invalidate your warranty - so in your case, as it's so new, I'd say return it back to the shop and get a working one.
Good luck.
Click to expand...
Click to collapse
this has happened on my wifes tilt/8925......worked fine on the way home then after she got home the green pickup button the end call button the windows button and the ok button have all stopped working. I thought it would be hardware but flashed anyway. remapped a couple of other buttons to bring up dialer.............do you think this may be a connector also.......or something more detrimental?
Thanks
chipsxj said:
this has happened on my wifes tilt/8925......worked fine on the way home then after she got home the green pickup button the end call button the windows button and the ok button have all stopped working. I thought it would be hardware but flashed anyway. remapped a couple of other buttons to bring up dialer.............do you think this may be a connector also.......or something more detrimental?
Thanks
Click to expand...
Click to collapse
Did you soft reset? I have this happen on my Tilt sometimes, but it's always fine after a soft reset.
khaytsus said:
Did you soft reset? I have this happen on my Tilt sometimes, but it's always fine after a soft reset.
Click to expand...
Click to collapse
yes..........soft rest many times.......powered off and back on.........removed battery........attempted hard rest, but buttons did not work..........re-flashed phone....still doing it.
I installed the official WM 6.1 update on my Kaiser, and now it won't boot - it just hangs on the HTC splash screen. The bigger problem is that hard reset doesn't seem to work - I press and hold the 2 soft keys, press the reset button, and then it just does a soft resetback to the splash screen.
Can anyone help? Please?
omk298 said:
I installed the official WM 6.1 update on my Kaiser, and now it won't boot - it just hangs on the HTC splash screen. The bigger problem is that hard reset doesn't seem to work - I press and hold the 2 soft keys, press the reset button, and then it just does a soft resetback to the splash screen.
Can anyone help? Please?
Click to expand...
Click to collapse
thats because you are not properly pressing the two soft screens. Do you have big figures? if so you might be hitting the keys next to them accidently and the phone just soft resets when you put style in to hole.
Make sure you don't touch the other keys except the 2 soft keys together at same time and while keeping them depressed insert stylus and than keep this for a second and the restore will come up.
p.s. use chop sticks or something else or grow your nails a little lol so you can press the keys easily
Also make sure the USB cable is not plugged in as the phone will NOT hard reset if it is.
Thanks for the ideas guys, but still no luck. Fairly sure I was pressing the buttons right anyway, but I've tried with a couple of pens, and no USB cable in sight, and it's not done anything different. Any other suggestions?
Will the phone go into the bootloader (hold Camera button while soft reseting)? If so, then just flash a different ROM.
Thank you, that's sorted it!
Good to hear that worked. There have been some isolated reports on the site regarding certain OEM ROMs preventing the traditional hard reset from working. Look like you found one of them!
I was getting ready to flash a new ROM on my Tilt. I thought I had read that you hold the phone key while powering on the phone to do this. When it came up SPL1.0.0liPof was running. Now I cannot power down the phone nor can I find the way to have SPL shut down and reboot.
What do I do???
do a softreset using your stylus and the little hole next to the USB port at the same time
Thanks much. I wanted to experience a hard reset before installing the ROM and ended up in SPL instead.
Well then you did something wrong
To Hard Reset Press and Hold the two Soft Keys "-" and then press your stylus into your Reset Hole.
To Get into Bootloader "SPL" Press in the Camera Button and put your stylus into the Reset Hole.
Hi all,
I just migrated from Hermes to Tilt. I've upgraded to HardSPL 3.56 and installed the latest AT&T official rom for tilt. Everything seems to be working fine except for the soft reset or hard reset procedure.
In the manual it states to simply push the stylus in the reset button hole. For hard reset "hold down left and right soft keys and push stylus, then release stylus and wait till the confirmation msg appears then release soft keys, finally pressing send button for confirmation". None of these procedures work. I've tried it several times, but nothing happens, as if there is no button in the reset hole.
A friend of mine bought a tilt a few months back and he reports the same thing, though he is not the type who will play around with his phone so he doesn't bother with it. But to me this seems to be a big issue, I tried searching for this isue on AT&T forums but no succes. So now I ask here, is this a common issue with TILT? (I know HTC TytnII reset works fine). Is there a remedy for this problem? should I return it or should I just live with it ?
Thanks
Shoaibz said:
Hi all,
I just migrated from Hermes to Tilt. I've upgraded to HardSPL 3.56 and installed the latest AT&T official rom for tilt...
Thanks
Click to expand...
Click to collapse
assalam o alaikum shoaib:
no this is not a reported problem as the procedure is pretty striaght forward.
just simply insert stylus into the hole next to the chargin usb port on bottom of phone (not the small hole but the slightly bigger and round one on the top right side of charging port).
hard reset hold both soft keys and while holding them insert stylus into soft reset hole, maintain this position until you see the warning about hard reset and than proceed. Make sure you are not fat thumbing the keys i.e. not pressing two different keys (hitting the ie key while keeping the soft key pressed).
Hope this helps.
thesire said:
assalam o alaikum shoaib:
no this is not a reported problem as the procedure is pretty striaght forward.
just simply insert stylus into the hole next to the chargin usb port on bottom of phone (not the small hole but the slightly bigger and round one on the top right side of charging port).
Hope this helps.
Click to expand...
Click to collapse
walekum es salam thesire:
Well as i wrote in my initial post, I've tried the proper procedure, and believe me I was inserting in the right hole ! But nothing seems to happen. I can go into boot loader mode when the tilt is off by pressing the camera and power button, and releasing the power button while still holding the camera button but can't do anything with the reset button. Its working alright otherwise no hangups no nothing. Should I hold on to it or return it? btw Its secondhand not new !
Before you return it, is your stylus the original one? Maybe its an aftermarket stylus that is too fat to go in all the way. Try with a safety needle and see if that reaches it.
If not, i'd go ahead and return it, i've been through 4 kaisers and not had this issue.
fone_fanatic said:
Before you return it, is your stylus the original one? Maybe its an aftermarket stylus that is too fat to go in all the way. Try with a safety needle and see if that reaches it.
If not, i'd go ahead and return it, i've been through 4 kaisers and not had this issue.
Click to expand...
Click to collapse
Nope doesn't work. Stylus is small enough to go all the way in. I checked with a bright flash light and there is no black push button switch as all other devices have for a reset switch. Its all black plastic. Should I open the casing to check it ?
Hi guys!
Yesterday my Kaiser hang and I had to do a Soft-Reset. Now, it boots into windows and immediatelly resets...I tried to make a Hard-Reset but it seems the soft buttons doesn't work, although they work fine in Windows...
After that I tried to flash a new ROM via SD card but when I press the Power Button to start the update, it does nothing, nor the Action Key to Cancel...
Do you have any idea of what it can be? I really need some help because I cant do anything with it....
Regards!
et_pedro said:
Hi guys!
Yesterday my Kaiser hang and I had to do a Soft-Reset. Now, it boots into windows and immediatelly resets...I tried to make a Hard-Reset but it seems the soft buttons doesn't work, although they work fine in Windows...
After that I tried to flash a new ROM via SD card but when I press the Power Button to start the update, it does nothing, nor the Action Key to Cancel...
Do you have any idea of what it can be? I really need some help because I cant do anything with it....
Regards!
Click to expand...
Click to collapse
I think you are not doing the hard reset properly, since you are stating that the buttons work while you are in windows. Retry and see what happens.
Yeah does sound like you need a hard reset and aren't doing it properly. 2 ways to do it listed below:
-Press and hold the Left & Right SOFT KEYs and at the same time use the stylus to press the RESET button. Release the stylus but keep pressing the SOFT KEYS until you see the Hard Reset warning screen. Release the SOFT KEYS and then press the LEFT PHONE KEY.
-A software option is also available. Start> Settings> System> Clear Storage.
Type 1234 in the box and tap YES.
Sorry for the silence guys...
I'm doing the Hard Reset OK, but the phone simply doesnt do it...
Also the Power button doesnt work when installing a new ROM with SD Card...
My phone is in a continuous soft reset :s