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I've installed a few ROMs from this place onto it. I did not SuperCID (just used a HardSPL bypass) it nor SIM Unlock it.
Does this mean that I should be able to undo everything that has been done?
How do I remove HardSPL? Is that possible?
How can I install an original AT&T ROM on it? Where do I find those? I think I found one with Alex's Kitchen, but I'm not sure if that's a full version or what. And what about the AT&T bloat?
Sorry if this is a noob question. I glanced through the Tilt-specific Wiki and the Kaiser Wiki and I didn't see the answer to any of these questions in the FAQs.
see the wiki, there's a howto link for reverting your spl
Oh, awesome. I missed that. I think it was because I was mainly looking through the Tilt-specific Wiki. My mistake.
Here's the thread in case someone else happens accross this one in search of the same advice.
http://cleanimport.xda/index.php?threads/335568/
Just install the original AT&T Rom and you should be fine. I had to send mine in for a warranty exchange last Friday after the radio conked out on it, and got my new one on Monday of this week. Anway, I used the HardSPL too, and I just reflashed the AT&T Rom onto it, put it in the box, slapped the return label on it and sent it on it's merry way
Edit-Somebody on here said they don't check the SPL when they get the defective unit, just that it has the AT&T Rom on it. In fact, I bet they just chuck it in the recyling bin and write it off.
Yeah I'm pretty sure they half inspect the phones. They must get more exchanges than they could deal with. They possibly check the device thoroughly though because it's a high end (dollar) device. Who knows?
I worked in the service department at Best Buy for a while, and I know we didn't check anything when customers returned products. All we did was looked at the stickers on the outside of the products to make sure the serial number, model number, etcetera all matched up, and that was it. As long as those matched up, we could send the devices back to their manufacturers or out to our service centers.
I figured AT&T would operate the same way, but from what I've read on these forums, they do a pretty thorough check. I just wanted to make sure I covered all grounds. Better safe than sorry, y'know?
Yeah, that's true. The guy at the store looked my phone over, and even changed SIM's and agreed something was wrong with the phone's radio, so that's in the notes too.
I found the post I was talking about, it's the first on on the page-
http://forum.xda-developers.com/showthread.php?t=335568&page=23
"Just FYI; I recently returned my 8525 to ATT because it was not charging with the car charger.
I flashed back to the latest ATT ROM and then did a second hard reset. I heard last week from ATT the phone was accepted as a core with no problem.
I was told by a friend at ATT that they don't look at CID, but different splash screens will for sure trip up a return.
Just my experience; hope it helps someone."
Warranty issue?
The touchscreen of my phone is not working. Good thing is that i bought it just 8 months before so i guess its still under warranty? (is it?)
After looking around in the forum i get it reverted back to original locked state and now i want to get my warranty from ATT people. Can you please let me know how to proceed? And if anyone has already done this then what steps he followed? Do we need to send our phone back first and then get the newer phone? Or do they give us the newer phone and then we need to send them the older one back?
ceo.mtcl said:
The touchscreen of my phone is not working. Good thing is that i bought it just 8 months before so i guess its still under warranty? (is it?)
After looking around in the forum i get it reverted back to original locked state and now i want to get my warranty from ATT people. Can you please let me know how to proceed? And if anyone has already done this then what steps he followed? Do we need to send our phone back first and then get the newer phone? Or do they give us the newer phone and then we need to send them the older one back?
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Just call AT$T, they will check your account to see if you are within warranty. If your problem is within warranty guidelines, they will send you a new (refurb) tilt or if you press, a new (refurb) Fuze ( I would rather have the Tilt ) It usually arrives within five days. It comes with a pre paid return envelope. Take the battery and sim and back cover off the old phone, put them in the new phone. Drop the old one in the envelope. Drop it in the post and you are all set.
If you fail to send the old one back within the time allotted they will bill your account of the full value of the replacement phone. Quick and easy, my replacement phone is over a year old and has worked flawlessly.
My Tilt is maybe 8 months old and decided to stop charging the other night. Unfortunately, I installed a Manila 2D ROM on it some time ago and because it will not recognize the USB cable, I can't roll it back. I'm going to call AT&T today and see about having a replacement shipped to me. I don't think it'll be a problem since it won't turn on and it'll probably be a mail replacement like you described. I'm going to press to get a Fuze, when I ordered the Tilt I paid good money to get it new instead of refurbished and it still stopped working after well under a year of use. If I'm getting a refurbished replacement I'd like the newest model.
KentM said:
My Tilt is maybe 8 months old and decided to stop charging the other night. Unfortunately, I installed a Manila 2D ROM on it some time ago and because it will not recognize the USB cable, I can't roll it back. I'm going to call AT&T today and see about having a replacement shipped to me. I don't think it'll be a problem since it won't turn on and it'll probably be a mail replacement like you described. I'm going to press to get a Fuze, when I ordered the Tilt I paid good money to get it new instead of refurbished and it still stopped working after well under a year of use. If I'm getting a refurbished replacement I'd like the newest model.
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Unless of course it is a battery issue, and they put in a new battery, see that you have used unapproved software and mark your S/N as immediately out of warranty,.....................I'm just sayin................................
You think that's an issue even exchanging it through the mail?
KentM said:
You think that's an issue even exchanging it through the mail?
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Do you think they stay in business by by just mailing a new phone to anyone who says, " this is broken, give me anew fuze ?'
I just exchanged my tilt today. My screen broke (the colors became all white and inversed and weird) so I called ATT and they told me to go to this special service warranty store. They looked it over quickly and gave me a new tilt no problem... just make sure you flash the original ATT rom back on it. (They didnt notice I broke the VOID sticker in the screwhole hehe)
PS. I got my tilt last April, and I'm not sure how long the warranty lasts. The guy said I have 90 extra days on this new phone.
denco7 said:
<snip> If your problem is within warranty guidelines, they will send you a new (refurb) tilt or if you press, a new (refurb) Fuze ( I would rather have the Tilt ) </snip>
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Just out of curiosity, why would you rather have the tilt? I've been thinking of upgrading from the tilt to the fuze...
d_stew said:
Just out of curiosity, why would you rather have the tilt? I've been thinking of upgrading from the tilt to the fuze...
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Basically , you can have a brand new Fuze the way AT$T and M$ want it, or you can have a Tilt the way you want it. At present there are three times as many custom roms, more ways to customize it and I absolutely will not give up my Tilt screen. After a year of customizing my Tilt to perfection on this site, there is absolutely nothing about the Fuze that interests me.
I'm thinking about sending my Tilt back. It's bricked for some reason. I bought a new (OEM) battery because I thought I had battery problems, still nothing. If AT&T gets a phone that won't even power up what happens, I have hard spl and a flashed rom?
adstevenson said:
If AT&T gets a phone that won't even power up what happens, I have hard spl and a flashed rom?
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If they manage to resusitate it or even read the flash memory contents (if it's possible to hotwire a car, who knows what can be done with a TyTN II and both of these would be possible), then when they see it's not running an approved ROM/SPL they may act like a bull and charge!
Anyone who runs a custom ROM on a phone thats still under warranty runs that risk should a problem occur that makes it difficult to flash back to original spec.
denco7 I agree entirely with your comments re the importance of a tilting screen but now HTC have developed the Touch Pro 2 (which has a tilting screen) there may soon be a real successor for the Kaiser released to the market. I don't know which providers will pick it up or where it'll be sold though.
Flying Kiwi said:
If they manage to resusitate it or even read the flash memory contents (if it's possible to hotwire a car, who knows what can be done with a TyTN II and both of these would be possible), then when they see it's not running an approved ROM/SPL they may act like a bull and charge!
Anyone who runs a custom ROM on a phone thats still under warranty runs that risk should a problem occur that makes it difficult to flash back to original spec.
Does the same thing apply if it's not under warranty but has insurance from at&t on it?
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Hi everyone
I have the above as a works phone and cannot really SPL the thing. I have read all new ones are pre-loaded with 6.1?
Does anyone know when Orange plan on releasing a 6.1 update, or if a copy has got out into the wild, or if the new phones have been copied and if there is a some way I could update?
Many thanks for any comments from you techno gods out there....
htc has some website that you can look on to see if your company has a rom update. I'm from the states and htc hates us so we don't have that option. (unless we actually bought a kaiser and not a tilt) So I am not versed in the HTC website format.
orange not released an updated yet but you could use the latest HTC rom and put that on your phone but you will need to hard spl it first, i recommend 3.28 as im using it and everythings fine.
The rom is ruu_Kaiser_htc_wwe_3.28.405.0_radio_sign_28.83.40.02_1.65.16.25_ship.exe you can download from this site
if new to changing roms then you need to do a bit of re search on this site and also you'll need to load SSPL-KAIS first on your phone before the Kaiser-HardSPL3.28 and then finally the rom above. all available on this site somewhere.
At first it seems complicated but after 20 or so flashes its a dodle....
ChumleyEX said:
htc has some website that you can look on to see if your company has a rom update. I'm from the states and htc hates us so we don't have that option. (unless we actually bought a kaiser and not a tilt) So I am not versed in the HTC website format.
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intrested in finding this website.... t-mobile staff didn't seem to know anything about a 6.1 update when i recently e-mailed them.
T-mobile maybe releasing the update in July or August is the official response to be timed with the release of the Vario 4
Bump!
If the phones that currently ship are coming with 6.1 is it possible to lift the rom and put it on my phone?
Thanks for any info....
My Kaiser that arrived on Friday has 6.0 on it not 6.1
It's on the Three network
Don't know about 3, but orange are I believe. I heard they took the phone out of sale for two weeks to make the change?
Surely on this doyen of PDA knowledge, someone can give me an answer. Aren't there any orange staff reading this?
Orange are rubbish - why would they give a ****?
Im disappointed in Orange. They are supposed to be releasing 6.1, but it never seems to happen... They say keep an eye on the download site, but the rom never arrives!
I wish they would sort this out... I love the phone, but a bit fed up that the vibrator never stops sometimes when I get an email!
S
actually if you compare orange to at&t orange is the better provider
for instance i broke my universal (spv m5000) and they deliver the next day. on 15 quid admin cost wereas at&t charge extortionat prices for this
they have a better 3g coverage great customer service
the only reason im dissappointed is because they **** about with there roms thats why its take a while to get them out i rang orange about a week ago and they said 5 months
but at least if it dies you can get a fast delivery of a new one
I wish they would hurry up!!
Do you know if they ship new ones with 6.1, or still 6.0??
S
They are shipping new ones with 6.1. There are several people on differant forums reporting how much quicker their replacement phones are to their old 6.0.
Can the new rom be lifted and put on to a version 6.0 without spl. ANYBODY??
Orange might never release the damn thing. I ask you, if its OK for new phones why not release it?
had my tytn II now for a couple of weeks and can say its 6.1. afaik all tytns now shipped by orange should be flashed with 6.1 but be wary in dealerships as they may still be clearing old stock running on 6
Mine has a small fault... I was just going to ignore it, but if the Orange Care replacement will be 6.1, then I might report it after all...
Anyone had an Orange Care replacement of a 6.0 for a 6.1??
Thanks
captainsensible2002 said:
Orange are rubbish - why would they give a ****?
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Behave. You will get bad experiences with all networks, your infinitely superior network included.
As for 6.1, not in Orange stores yet. I work in Orange retail, theres certainly been no recall to update them. The website is listing them as out of stock when the retail allocation is still OK, so its possible the business website has pulled them to update them to 6.1 - even though on the spec sheet its still showing as ver 6.
hhmmm sound promising. the only ****er with replacing is the fact i have to keep the back cover which has started to deteriorate. and some of the clips have snapped of the back
jayjay8585 said:
hhmmm sound promising. the only ****er with replacing is the fact i have to keep the back cover which has started to deteriorate. and some of the clips have snapped of the back
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Tell them the covers broken, you'll have to pay the admin fee regardless, a broken backdoor impedes normal function of the phone if say...the battery keeps falling out. Or something.
Generally though, handset replacements are refurbed kit which will obv be reflashed, so its feasible that it'll have 6.1 but I wouldnt hold out for it.
ill wait until the phone kicks it. at least the admins so low. atnt charge eq 200 quid for replacements and orange uk pay 15
lovin it
just had to have a replacement phone off orange care last week my replacement still as only got version 6 on it
Hi All,
I got my Touch Diamond from Orange 2 weeks ago and a mate at work liked it so much he wanted one. His contract with orange was due for renewal yesterday so he asked for the touch diamond as a upgrade. They told him the Touch Diamond was not available has it has been shelved or put into quaratine were the words they used because of software issues.
I've just rung orange myself if its true and customer care could not answer the question or if it was getting recalled, nobody had heard about it in the call centre.
I told them HTC had released a new ROM for it but i could not download it because my phone was bought from orange and i must wait for the orange update. I asked if it would affect my warrenty if i downloaded the official HTC ROM update they said it may affect the 6 month orange warrenty but not the 12 month HTC warrenty you have.
Has anyone else heard if orange have shelved the phone?
Thanks,
Mick.
Its still on their web site!!
samsungq1 said:
Hi All,
I got my Touch Diamond from Orange 2 weeks ago and a mate at work liked it so much he wanted one. His contract with orange was due for renewal yesterday so he asked for the touch diamond as a upgrade. They told him the Touch Diamond was not available has it has been shelved or put into quaratine were the words they used because of software issues.
I've just rung orange myself if its true and customer care could not answer the question or if it was getting recalled, nobody had heard about it in the call centre.
I told them HTC had released a new ROM for it but i could not download it because my phone was bought from orange and i must wait for the orange update. I asked if it would affect my warrenty if i downloaded the official HTC ROM update they said it may affect the 6 month orange warrenty but not the 12 month HTC warrenty you have.
Has anyone else heard if orange have shelved the phone?
Thanks,
Mick.
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Sounds like the opeerative has mis-understood the situation to me.
They are having problems putting the Orange Bastardware on it. It sounds like it is this process that has been shelved, rather than the phone itself. Orange would love the phone to be branded to buggery, but as they can't they are having to release them with a stock HTC ROM on them. Get your friend to try again - if necessary speak speak to someone higher in authority.
Alternatively get him to upgrade via their website.
If the phone has been shelved then it shouldn't be available on their website, yet it is.
Thanks Teppic i'll tell him to try that.
I still don't know what ROM to try or if i should wait for orange ROM. If i tried one of the ROMS on this site and something went wrong with the phone in the future, would i still be able to put the original ROM back on?
A email from a friend that works for Orange retail, suggested that he has 30 for sale in his store.
With regards to Flashing back to orange ROM and SPL (this is possible) but in past experiance, if you have ornage care, then I would not bother... I returned many a Orange branded Nokia or HTC with no comeback
I need some help please, I have cracked the digitizer on my diamond (O2 ignito), it is still working for now but I'm not sure what to do next.
I could replace it with a new lcd+digitizer ready assembled in a couple of hours for about £38, I have replaced many phone screens before, just never a touch screen, it can't be that hard.
I have insurance for the phone, I could claim on this but this presents a number of other problems. O2 don't list the Ignito any more, if they send me a replacement handset (if they don't just fix it and send it back) what would they send me, the XDA guide (Iolite?) or Zest? neither of these look that as good as my diamond. Also I'd be without a phone for however long this takes. Also I'd probably have to put the phone back to stock (stock ROM and radio and remove hard-SPL) The cost is slightly less about £25 for the excess.
I've got just over 4 months left before an upgrade as well.
What do you think is the best option?
Thanks
i had same problem and was thinking of fixing myself for the cost of a new digitizer on ebay which is £10. For repairs o2 are always out of stock of the ignito it seems i was waiting 3-4weeks for replacement, in end i had to settle with a zest as i needed a phone. i would not recommend the zest at all as mine stopped working after a week and there is not much if not any support for it on here, they would not let me have a xda guide so you would be lucky if you did.
if you claimed off your insurance then they should have new stock of ignito's think a claim cost is £25
after sending my zest back after the week i managed to get my ignito back gd times.
anyway if your lucky they should fix and send your phone back after a few days depending on stock. and the postal strikes hope that helped
Thanks for that.
I think I will claim on the insurance as it sounds like quite a hassle changing the screen myself
It seems they don't carry stock of the diamond any more. They have offered me a xda guide (Iolite/touch cruise2) or some blackberry's (definate no for me).
Has anybody any experience of what the Iolite is like compared to the diamond?
The thing that sticks out the most is the lower resolution QVGA screen.
Thanks
I'm getting a touch pro now, so goodye to the diamond forum, hello raphael forum.
Glad to see Gen Y ROM for raphael
had given my phone to sony ericsson for repairs because of the cracks and i got it back unrepaired and it says ''Tampered unit: Software in phone has been tampered. This voids warranty.''I had put the orignal 6.1 rom on the phone before i had sent it to them but it still says it has been tampered.How did they know?i called them and i am got another RMA number and am gonna send it to them again.what should i do differently this time.any help would be greatly appreciated.
stock SPL?
mayb thats it,let me try to reflash stock spl..thx
let's hope they didn't put your imei number on file and won't remember your phone came in before.
Yea if they got a record of your phone being tampered your screwed >.<
it seems like its all luck if you get RMA'd or not....I sent it in the first time around with a custom rom and everything and they replaced it.
Guys,
I'm on my 2nd X1a and just noticed a crack this morning. Got an RMA number to send in for service. The first time around, I just restored stock ROM and sent it to PTS Electronics and they sent me a replacement phone after about 2 months.
I noticed this post and I am planning on restoring stock SPL, but is it possible HardSPL again in case I get the same phone back?
Thanks for the input.
yes of course it is.
just like whn you hard spl'd it in the 1st placee
harveydent said:
let's hope they didn't put your imei number on file and won't remember your phone came in before.
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they do have my imei number on file but i basically argued with the manager on the phone and pretended to know nothing about hacking and stuff,and convinced him that it could just have been a one off case on their end.so hopefully lets hope for the best this time.
rambalu80 said:
Guys,
I'm on my 2nd X1a and just noticed a crack this morning. Got an RMA number to send in for service. The first time around, I just restored stock ROM and sent it to PTS Electronics and they sent me a replacement phone after about 2 months.
I noticed this post and I am planning on restoring stock SPL, but is it possible HardSPL again in case I get the same phone back?
Thanks for the input.
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Wait two months for them to do something about it? Damn I just sent mine in ...
I had send my soft-modded X1 two times to service because cracked case:
First time: No problem with HardSPL and WM6.5, case replaced on warranty
Second time: Warrenty void because of HardSPL, no replace.
I called the X1-support, and they told me, if i flash the original bootloader and WM6.1, then a repair on warranty is possible. They also sad, the first time i was lucky. So i did restore it and send it in one week ago. Let's hope the best!
I will send mine this monday. They are saying that its going to be evaluated and see if it get coverd under warranty or i have to pay. Damn cracks.
Most likely they will make me pay. But i'm hoping they'll cover it.