New HTC Tytn II... upon soft reset, more often then not it shows the "smart mobility" screen, the HTC logo, then the screen goes dark. The unit remains on (radio light blinks), but otherwise the unit is totally locked up.
Takes a lot of soft resets and eventually it boots past the HTC logo (goes to the green Windows Mobile logo screen).
Any ideas?
alee said:
New HTC Tytn II... upon soft reset, more often then not it shows the "smart mobility" screen, the HTC logo, then the screen goes dark. The unit remains on (radio light blinks), but otherwise the unit is totally locked up.
Takes a lot of soft resets and eventually it boots past the HTC logo (goes to the green Windows Mobile logo screen).
Any ideas?
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try doing a hard reset: keep both of the soft keys pressed(these are keys between the green and red phone keys; on top of the internet and messaging symbol) and insert your stylus into the reset hole on bottom. Keep them pressed for a while- than its going to bring a screen which will basically ask you if you want to erase all data and restore manfacuturer's original settings hit the send key as the statement says and phone will reboot. If my directions aren't clear than search the kaiser wiki and it will bring up the info you need.
If this doesn't solve your problem than i would suggest getting in touch with HTC or whoever you bought the phone from to get an exchange as, if its new, its still probably under warranty (granted you haven't flashed a spl or rom on to it in which case you need to go back to original spl and rom).
hi, i have my htc touch diamond flashed with BElite's ROM and this is the first time it happened, and I can't boot the device. It will act like it's starting up, and past the first "htc touch diamond" that shows on the screen, it'll show hte RGB on the bottom right and go black normally, then show it again but with RGB lines all over the screen. sometimes itll make hte htc sound and show hte htc thing then go back to the rgb lines. when i hit reset, the screen is full of different colored lines up and down
Pikeru said:
hi, i have my htc touch diamond flashed with BElite's ROM and this is the first time it happened, and I can't boot the device. It will act like it's starting up, and past the first "htc touch diamond" that shows on the screen, it'll show hte RGB on the bottom right and go black normally, then show it again but with RGB lines all over the screen. sometimes itll make hte htc sound and show hte htc thing then go back to the rgb lines. when i hit reset, the screen is full of different colored lines up and down
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Hard reset, and if that fails, reflash?
i hit the reset button on the back, but everytime it turns on, it just shows a messed up screen. sometimes white fuzz, sometimes rgb crazy lines, and i think my d-pad and the back is heating up a bit....sometimes itll show hte initial screen.
Pikeru said:
i hit the reset button on the back, but everytime it turns on, it just shows a messed up screen. sometimes white fuzz, sometimes rgb crazy lines, and i think my d-pad and the back is heating up a bit....sometimes itll show hte initial screen.
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The reset button only does a soft reset, which doesn't sound like it's helping, try hard reset and see what that does.
i tried the hard reset method, but the message that's supposed to pop up doesn't show and no response. maybe its an overheat problem so im letting it sit. but i don't know. The warranty is obviously voided so sending it in is going to cost a lot of...cha-ching.
Hmm... before you flashed, did you do all the things like install HardSPL? If you connect the device to the computer, does it connect (so you can do another flash)?
yeah I have the HardSPL flashed on it. Everything has been working perfectly until this afternooon when i pulled my phone out of my pocket and the screen was fuzzed. I let it sit for hours and it SEEMED to get better because it showed the "device is preparing for first use" screen but the bottom half was crooked and off to a side. and it froze like that. btw thanks for all your help
I let it sit overnight, then this morning when i tried it. EVERYTHING was perfect, i got the date and time setup and the calibration, but when it started to load windows, it frozen, restarted itself and showed rgb dots around the touch diamond initial screen. Thanks for any help.
new symptom: when i plug it in to charge, both pc and ac, it shows that it's charging and it gets warm but, when i unplug it, it keeps showing the center key flashing in the circle it does when it's charging. and it never finishes charging.
ok i just installed black diamond 3.1 and my phone hasnt loaded it yet i doesnt get past the second splash that says Black Diamond loading if it does i just has the little multicolored loading circle and goes nowhere ive tried hard reset it just resets it back to black diamond active sync wont connect can anyone help me?
nevermind its ok now
i was trying to flash a rom over and something happened where everytime i softreset and boots up it goes to a blank dark screen? is there a way for me to reset my phone back to factory wihtout actually going to system and clear storage? all i see is a black screen! thanks
fkli222 said:
i was trying to flash a rom over and something happened where everytime i softreset and boots up it goes to a blank dark screen? is there a way for me to reset my phone back to factory wihtout actually going to system and clear storage? all i see is a black screen! thanks
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Yes both Left & Right softkeys together and pres the stylus into the reset holes and hold for a couple of secs. Then follow onscreen instructions.
ya but the screen is a blank black screen so i cant see anything ><
Do what he says, and if you did it well (i.e. didn't fat-finger on other keys than the 2 you need to press) it would NOT load the OS, so you must see the "instructions" appear immediately. Or your screen would be dead.
okay i did that and then it rebooted and i redid the screen calibration and then it did the update afterwards it softreseted automatically and i got stocked. after the bars again black screen appeared. grrrrrr
fkli222 said:
okay i did that and then it rebooted and i redid the screen calibration and then it did the update afterwards it softreseted automatically and i got stocked. after the bars again black screen appeared. grrrrrr
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Go to bootloader screen press and hold camera button and soft reset. Then reflash rom. Make sure you hard reset after flashing; before set up.
http://forum.xda-developers.com/showthread.php?t=433835
I have problems with my htc. I was charging my phone when screen turned black and now the screen is always black, can't get it to work. I can not even perform hard reset. Can someone help me?
zvone9489 said:
I have problems with my htc. I was charging my phone when screen turned black and now the screen is always black, can't get it to work. I can not even perform hard reset. Can someone help me?
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Try to rest by holding up+power for about 30 seconds.
If you plug it in does the led turn on?