New HTC Tytn II... upon soft reset, more often then not it shows the "smart mobility" screen, the HTC logo, then the screen goes dark. The unit remains on (radio light blinks), but otherwise the unit is totally locked up.
Takes a lot of soft resets and eventually it boots past the HTC logo (goes to the green Windows Mobile logo screen).
Any ideas?
alee said:
New HTC Tytn II... upon soft reset, more often then not it shows the "smart mobility" screen, the HTC logo, then the screen goes dark. The unit remains on (radio light blinks), but otherwise the unit is totally locked up.
Takes a lot of soft resets and eventually it boots past the HTC logo (goes to the green Windows Mobile logo screen).
Any ideas?
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try doing a hard reset: keep both of the soft keys pressed(these are keys between the green and red phone keys; on top of the internet and messaging symbol) and insert your stylus into the reset hole on bottom. Keep them pressed for a while- than its going to bring a screen which will basically ask you if you want to erase all data and restore manfacuturer's original settings hit the send key as the statement says and phone will reboot. If my directions aren't clear than search the kaiser wiki and it will bring up the info you need.
If this doesn't solve your problem than i would suggest getting in touch with HTC or whoever you bought the phone from to get an exchange as, if its new, its still probably under warranty (granted you haven't flashed a spl or rom on to it in which case you need to go back to original spl and rom).
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I used Regi Wizard today and my phone white screened! It will not let me do a hard reset or anything the screen is completely white it flashes a few times then goes to black and will not respond at all...
Kaeon said:
I used Regi Wizard today and my phone white screened! It will not let me do a hard reset or anything the screen is completely white it flashes a few times then goes to black and will not respond at all...
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A hard reset should be possible
I successfully loaded WM6 on my Cingular 8125, but it had some weird issues (today screen didn't fully draw, ringtone screen wouldn't close, etc.) so I decided to go back to the stock ROM. But I thought I'd try a hard reset first and that's where I ran into problems. The screen stays white, but there's a constantly changing series of vertical colored lines that move all over the screen. I can't do a hard reset and can't get into the bootloader. All I get is the shifting white screen and ActiveSync won't see the device, but I get occasional USB bleeps/bloops when i plug the device in.
Any tips on recovering and going back to the original ROM? I've learned my lesson and won't fool with WM6 on my locked G4
Try turning your phone off, and then press and hold the camera button and then press the on button while still holding the camera button and that should put you in to bootloader mode. From there, download and flash the stock ROM from your service provider and see if that works. From your description of what it's doing though, it might actually be a hardware issue that just happened coincidentally at the same time you tried to flash a new ROM. Hopefully it's just software related though for your sake.
hi, i have my htc touch diamond flashed with BElite's ROM and this is the first time it happened, and I can't boot the device. It will act like it's starting up, and past the first "htc touch diamond" that shows on the screen, it'll show hte RGB on the bottom right and go black normally, then show it again but with RGB lines all over the screen. sometimes itll make hte htc sound and show hte htc thing then go back to the rgb lines. when i hit reset, the screen is full of different colored lines up and down
Pikeru said:
hi, i have my htc touch diamond flashed with BElite's ROM and this is the first time it happened, and I can't boot the device. It will act like it's starting up, and past the first "htc touch diamond" that shows on the screen, it'll show hte RGB on the bottom right and go black normally, then show it again but with RGB lines all over the screen. sometimes itll make hte htc sound and show hte htc thing then go back to the rgb lines. when i hit reset, the screen is full of different colored lines up and down
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Hard reset, and if that fails, reflash?
i hit the reset button on the back, but everytime it turns on, it just shows a messed up screen. sometimes white fuzz, sometimes rgb crazy lines, and i think my d-pad and the back is heating up a bit....sometimes itll show hte initial screen.
Pikeru said:
i hit the reset button on the back, but everytime it turns on, it just shows a messed up screen. sometimes white fuzz, sometimes rgb crazy lines, and i think my d-pad and the back is heating up a bit....sometimes itll show hte initial screen.
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Click to collapse
The reset button only does a soft reset, which doesn't sound like it's helping, try hard reset and see what that does.
i tried the hard reset method, but the message that's supposed to pop up doesn't show and no response. maybe its an overheat problem so im letting it sit. but i don't know. The warranty is obviously voided so sending it in is going to cost a lot of...cha-ching.
Hmm... before you flashed, did you do all the things like install HardSPL? If you connect the device to the computer, does it connect (so you can do another flash)?
yeah I have the HardSPL flashed on it. Everything has been working perfectly until this afternooon when i pulled my phone out of my pocket and the screen was fuzzed. I let it sit for hours and it SEEMED to get better because it showed the "device is preparing for first use" screen but the bottom half was crooked and off to a side. and it froze like that. btw thanks for all your help
I let it sit overnight, then this morning when i tried it. EVERYTHING was perfect, i got the date and time setup and the calibration, but when it started to load windows, it frozen, restarted itself and showed rgb dots around the touch diamond initial screen. Thanks for any help.
new symptom: when i plug it in to charge, both pc and ac, it shows that it's charging and it gets warm but, when i unplug it, it keeps showing the center key flashing in the circle it does when it's charging. and it never finishes charging.
I'm not sure what I did - it was working find not too long ago today. Now when I turn it on, it shows the HTC Diamond screen, then the Sprint animation, then what looks like the outlines of two windows opening in quick succession, then the screen goes blank, yet you can clearly tell the black light is on. I've tried a hard reset, but Down Vol+Home+Soft Reset does nothing, just boots as described above. Anyone know if there's a different command for a hard reset on the CDMA ver.?
Well, I figured out how to hard reset it and that did the trick. Too bad I lost all my info.
Ok, I know not everyone will have a similar situation and maybe my post is quite late since many might have moved on to other nicer phones ;-)
I was uploading ROM using ShellTool that takes awfully long and my PC (an XP) decided to download updates and reboot all by itself. Needless to say, I was stuck at the boot screen with the IPL, SPL, GSM and the OS screen. The OS was showing 6.0.0.1 and that's it. pressing the Voice Dial and COMM button and resetting didn't help. So out of frustration, I pressed the Camera and Voice Dial buttons and did a reset and Presto, got the Red, Green, Blue with USB screen. I was able to load ATT's WM5 on it. Am sure many will like to know this minor pleasant mishap.
Hard Reset is mentioned here http://www.pocketpccentral.net/help/cingular/8125reset.htm
I would call my trick as the Hard Wiping
ak2k8 said:
Ok, I know not everyone will have a similar situation and maybe my post is quite late since many might have moved on to other nicer phones ;-)
I was uploading ROM using ShellTool that takes awfully long and my PC (an XP) decided to download updates and reboot all by itself. Needless to say, I was stuck at the boot screen with the IPL, SPL, GSM and the OS screen. The OS was showing 6.0.0.1 and that's it. pressing the Voice Dial and COMM button and resetting didn't help. So out of frustration, I pressed the Camera and Voice Dial buttons and did a reset and Presto, got the Red, Green, Blue with USB screen. I was able to load ATT's WM5 on it. Am sure many will like to know this minor pleasant mishap.
Hard Reset is mentioned here http://www.pocketpccentral.net/help/cingular/8125reset.htm
I would call my trick as the Hard Wiping
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It's not a trick, it is called the RGB bootscreen.
not same as RGB, the actual boot.
well, all I got stuck was at the boot screen, not the RGB screen, the screen that just shows the IPL, SPL, GSM and OS numbers with the Cingular screen. I did not find anywhere that showed me to get out of the screen till I accidentally came across it. Actually, the record button is not necessary, just the camera button is fine while pressing the reset and holding it till the RGB screen is back.
Where did you get AT&T's WM5 rom, I am having the same problem. I have the IPL/SPL but can't find the rom, the link in the thread here no longer works.
Thanks.