Related
I know this is a little off topic, but was wondering if anyone has experience running Exchange SP2 with PUSH EMAIL. My hosted Exchange ISP is telling me that they do not support PUSH email (new ActiveSync) because there are major problems with the stability of the release... isnt this BS, I thought once you have SP2 you should automatically have PUSH email.
IDEAS?
they have to enable push e-mail support in Exchange, it's not automatically enabled by default. once that's enabled, push e-mail should work like a charm. as for stability of sp2, that's highly unlikely as i know countless places that are running sp2 and push e-mail JUST fine.
that's not entirely accurate. Direct Push is enabled by default, but they can disable it. It is likely that they have, if they feel that it doesn't work right.
ChrisSpera said:
that's not entirely accurate. Direct Push is enabled by default, but they can disable it. It is likely that they have, if they feel that it doesn't work right.
Click to expand...
Click to collapse
I'm not sure that it is, it's a while since we updated our servers to sp2 but i'm pretty shure you have to put the tick in the box for enable direct push email in the mobile services prefrences before push will work.
Then again it is a while since we updated and I may be mistaken..
Has ne1 here been able to get Push to work? I installed the Exchange service Pack and enabled HTTP push. My WM5 wizard does a manual sync fine via GPRS, but when I check off up to date receipt, it keeps asking me for the phone's SMS number...
Has ne1 encoutered this prob? I wonder if it makes a dif if my Phone OS is French while Exchange server is in English
Thanks
footang said:
Has ne1 here been able to get Push to work? I installed the Exchange service Pack and enabled HTTP push. My WM5 wizard does a manual sync fine via GPRS, but when I check off up to date receipt, it keeps asking me for the phone's SMS number...
Has ne1 encoutered this prob? I wonder if it makes a dif if my Phone OS is French while Exchange server is in English
Thanks
Click to expand...
Click to collapse
Ours is working fine, It sounds like your setup stil to use the autd way ie. via a sms message or an email 2 sms gateway, have you put the phone in the cradle and synced since installing sp2 and enabling direct push, also we enabled the enforce divice security feature and set a password on the phone.
BTW is you deviced using an updated rom with the push facility (aku2) ? as soon as we updated our devices the divice address feature in activesync was removed.
BTW is you deviced using an updated rom with the push facility (aku2) ? as soon as we updated our devices the divice address feature in activesync was removed.
Click to expand...
Click to collapse
Good question. Im not sure. My Phone is WM5 with ROM ver 1.3.1.11 FRA and operator version 12.3.5.107. How can I know if it has this AKU2? I though all versions of WM5 were PUSH enabled...
Also, did you have to install a certificate on your phone and server? Ours doesnt have one...
thanks
No only the newest roms for the wizard have the AKU2 update in them they have been officially released in the last few days on Imates ftp, and yes you need a security cert on the server and the phone for it to work if s your own certificat the device will have to be application unlocked to install the cert.
OK, thanks for the info. I guess I need to updgrade my ROM
I saw there are quite a few posts regarding the upgrade for the wizard. Could you recommned me which version you installed exaclty and where you got it? its good to use something tried, tested and true....
(Im on an HTC Wizard, dubbed M300 from Orange)
Thanks
We are using a Beta Test Rom on the tornado (qtek 8310) but there is an official released rom for your device from Imate I think.
Have a quick search for wizard rom
I found this it may be what you need
http://forum.xda-developers.com/viewtopic.php?t=44022&highlight=wizard+rom
Many Thanks, I'll try it out
@footang:
Your device has AKU2/MSFP if the connection manager has a Microsoft Direct push button.
You need to set up the activesync exchange connection on your wizard with that button engaged to get direct push with no SMS required. I posted specifics in the Wizard forum.
Hello all,
I need to have instant notification of my emails and thought the only way was Blackberry until I heard of Push Email.
I have a K-Jam with the latest imate os. I've read that this version has push email with it but cant see it in the programs or anything.
What do I need to install etc to recieve emails from my ISP. What backend setup do I need? I have a pop 3 account that is web based too and i am on the O2 network in the UK
Thanks for your help guys.
Scaseman
Hi,
Push Email (or "DirectPush" as Microsoft seem to call it) only works in conjuction with an Exchange server I'm afraid. It doesn't work with POP3 boxes.
There are probably some companies offering POP3-->Exchange services for people like yourself wanting push email who don't have Exchange (or there will likely be some) but I don't personally know of any at the moment.
DirectPush works by connecting to an HTTP server (Exchange) and keeping the connection open/idle until something changes then a ActiveSync is performed. The POP3 protocol simply doesn't have anything to allow you to keep it open without sending something constant to keep it alive which would seriously add up on the traffic.
thanks xanth
I'm actually gonna have an Exchange Server 2003 soon. I read that I need SP2 installed aswell
Where do I go from there then? ie configuring my k-jam.
Configuring the mobile devices themselves isn't particularly hard. When you set up the sync instead of syncing with Outlook you specify with an Exchange server and just follow the prompts. It seems to connect/realise DirectPush (SP2) is available and that's it. You configure the schedule... and away it goes.
I found setting up the server was the hardest part. Well not hard, just more time consuming. You'll want/need to create you own SSL certificate (which will need installing on the device) unless you're purchasing a commercial one and configure the IIS timeout value (I'm still experimenting with this one) and then finally actually turn on DirectPush from System Manager. I think that was pretty much it though. Configuring Exchange etc in the first place takes more time than setting up push.
I'll have a pop and let you know..... thanks
I am trying out a commercial hosted exchange service (www.utica.nl) now.
This works very wel, but it has a price too: 5.95 euro per month for the lite package/
Push Email works very good.
As an alternative I am thinking about setting up my own exchange server and having my company-email and calendar forwarded to that one.
What do you advise to run exchange 2003 SP2:
- Windows version / SP?
- Hardware
(I am on a 20Mb down / 2Mb up broadband connection wich allows me to run servers, so there is no issue)
Well you'll need Windows 2000 or 2003 standard server or higher (won't run on a non-server platform), but see this link for full requirements:
http://www.microsoft.com/exchange/evaluation/sysreqs/2003.mspx
I am curious though, how will you forward Calendar events (and contacts?) from one system to another please? I'm not sure I'll ever want to do that, but certainly sounds like something worth knowing!
Cheers!
What would the GPRS cost be to have this open/idle connection active all day and night. Would it send check data every few minutes?
I only ask as my contract talk plan gives me 100KB of data a month for free but after that I pay in chunks.
Thanks
Ben
Here's a paper you cna read...
Mines seems to use between 6kb and 9kb an hour when idle. I wouldn't take that as a rule, just my personal experience. Obviously it goes up a lot more when the actual emails come in!
Wow that's a fantastic guide! Should be put on a new post/stickied or something! Thanks for the files!
Xanth,
That's like 5.5MB a month without a single email going over!
Guess I wont be switching it on then.
Thanks for your reply.
Ben
Well it could just be down to me having flakey service or something and it reconnecting a lot (I haven't noticed that though), but the 6 to 9 kbytes was from running GPRS Monitor and running a report and looking at the overnight hours where I know I didn't get any emails for hours on end.
Router settings
The other thing that is going to make a difference would be the setting on the server. The longer the session can be kept open between the router and the phone the least amount of data that will need to be transfered. For example 15 minutes seems a common amount of time to keep the line openm, at the end of those 15 minutes your phone will initiated a new connection i.e. traffic. Obviously the more often it does this the more traffic generated and the more power needed.
Can i push task or agenda items which are located on the public folders?
scaseman said:
Hello all,
I need to have instant notification of my emails and thought the only way was Blackberry until I heard of Push Email.
I have a K-Jam with the latest imate os. I've read that this version has push email with it but cant see it in the programs or anything.
What do I need to install etc to recieve emails from my ISP. What backend setup do I need? I have a pop 3 account that is web based too and i am on the O2 network in the UK
Thanks for your help guys.
Scaseman
Click to expand...
Click to collapse
The reason you want push is to receive an e-mail sent to you IMMEDIATELY The problem I see with push mail is you can't really use forwarding between services because it adds delays that defeat the point of it. It is not essential to have Exchange but most current systems employ it
So you need to implement push using your current e-mail address and provider for best performance
For example if you use a specific e-mail address for all your mail that is what you need to access if you don't want to change your e-mail address
If your e-mail provider uses IMAP there is a solution. It started off fairly shakey but has got quite reliable - it's vgsmail (www.vgsmail.com\ppc)
It uses IMAP idle to connect to your current e-mail (assuming IMAP support) and WORKS
As said using this is the best way of avoiding changing e-mail address and low cost (just data costs) - uses 3or4MB a month just to work - but if you're using your pda for mail you need to be on a good tarriff --- say T-Mobile web'n'walk - soon to become ulimited.
It takes about 10-30 seconds from an e-mail being sent to my PDA notifying me --- all for a one off cost of $21
scaseman said:
Hello all,
I need to have instant notification of my emails and thought the only way was Blackberry until I heard of Push Email.
I have a K-Jam with the latest imate os. I've read that this version has push email with it but cant see it in the programs or anything.
What do I need to install etc to recieve emails from my ISP. What backend setup do I need? I have a pop 3 account that is web based too and i am on the O2 network in the UK
Thanks for your help guys.
Scaseman
Click to expand...
Click to collapse
The reason you want push is to receive an e-mail sent to you IMMEDIATELY The problem I see with push mail is you can't really use forwarding between services because it adds delays that defeat the point of it. It is not essential to have Exchange but most current systems employ it
So you need to implement push using your current e-mail address and provider for best performance
For example if you use a specific e-mail address for all your mail that is what you need to access if you don't want to change your e-mail address
If your e-mail provider uses IMAP there is a solution. It started off fairly shakey but has got quite reliable - it's vgsmail (www.vgsmail.com\ppc)
It uses IMAP idle to connect to your current e-mail (assuming IMAP support) and WORKS
As said using this is the best way of avoiding changing e-mail address and low cost (just data costs) - uses 3or4MB a month just to work - but if you're using your pda for mail you need to be on a good tarriff --- say T-Mobile web'n'walk - soon to become ulimited.
It takes about 10-30 seconds from an e-mail being sent to my PDA notifying me --- all for a one off cost of $21
My hosted exchange trial gave e my answer: not gonna work the way I want it. The trouble is with the forwarding of calendar events (that what i want it for).
So setting up my own server will not bring any relief either.
Waiting for my company to support push or me getting a business Blackberry subscription.
Good to try anyway.
does anybody has any experience with this vgsmail stuff?
my e-mail provider supports imap and I could live with a delay of 30sec....
hi, Guys
I am using O2 XDAII unit now, and I am going to push an email to the XDAII thru GPRS. I've seen you guys' discussion above, it really gives me a clue to do the further research.
hi, Edsurb, Re: "Waiting for my company to support push or me getting a business Blackberry subscription", does it mean there are 2 ways to push an email?
(1) We can set an MS Exchange Server 2003 then do some setting in both Exchange server side and the XDA unit, I wonder if the XDA unit can get the email thru GPRS once after the email is sent, how long will it be delayed, how much it costs, it seems it is a way that the XDA unit checks the Exchange server periodically while not a true push, right?
(2) To get a blackberry subscription. Is it a true push? Can a XDAII unit get a blackberry subscription from O2 network?
Thanks a lot for your help!!!
Dear All,
I have tested TWO Universal and an Wizard with this configuration:
Universal with M5000 Orange UK ROM (Orange CH)
Wizard with T-Mobile Rom 2.17..7.2 WWE (Swisscom CH)
The DirectPush work perfect with my Exchange Server 2003 SP2. The New E-mail notification took 2-3 sec to arrive to the device since the exchange server received the e-mail.
When the device is switched on I see the notification message on the screen and I hear the sound.
When the devide is in standby i hear the sound and the vibrating device with blinking led, but the screen remains off.
Traffic: I have tested only 2 hours but I have seen that the device use 5-7 kb / hours with 0 e-mail.
Thank you very much to all xda staff!!
OK - I will bite on this one. How is your setup different from that of (I believe) every other Wizard owner who does not receive vibrating notificatios of an incoming email when the device is in standby (i.e., both backlight and screen are off)? I would really like to know as this is a major problem for me, and several others, as discussed on a number of threads.
Settings
Hi matchtrader,
First to know is that my first device is a Qtek9100.
Yesterday I downloaded the
186504-ruu_9100_2170702_21707102_20710_qtek_wwe_ship.exe
and upgrade my Qtek.
With this release I had some problem with push (e-mail take 10 minutes or more).
After that I made some check on my exchange, just disabled the security. I made sure my account has Uptodate rights (user management)
After that I downloaded this ROM:
CUSTOM_RUU_Prodigy_2170702_217_20710_TMO_US.exe
After the update I just set the notification "new e-mail message" to vibrate and blink.
If I can help someone I can set up some Exchange accounts to test
I work with an Exchange 2003 SP2 on Windows Server Enterprise 2003 R2 with Microsoft ISA 2006 Server Enterprise in loadbalancing (2 servers)
Re: Settings
Moresi said:
Hi matchtrader,
First to know is that my first device is a Qtek9100.
Yesterday I downloaded the
186504-ruu_9100_2170702_21707102_20710_qtek_wwe_ship.exe
and upgrade my Qtek.
With this release I had some problem with push (e-mail take 10 minutes or more).
After that I made some check on my exchange, just disabled the security. I made sure my account has Uptodate rights (user management)
After that I downloaded this ROM:
CUSTOM_RUU_Prodigy_2170702_217_20710_TMO_US.exe
After the update I just set the notification "new e-mail message" to vibrate and blink.
If I can help someone I can set up some Exchange accounts to test
I work with an Exchange 2003 SP2 on Windows Server Enterprise 2003 R2 with Microsoft ISA 2006 Server Enterprise in loadbalancing (2 servers)
Click to expand...
Click to collapse
Just to be clear on this, if you put your device in standby (screen off), and send yourself an email, the device will vibrate when the email is pushed to your device?
You seem to be the only one of hundreds that this actually works for.
quick question:
When you go into activesync and tap menu followed by schedule, do you see an additional link to set for "as items arrive" or do you only see an Adjust peak times to fit your schedule link. These links are at the bottom of the screen btw..
mine will make a sound and vibrate in Standby mode ONLY if I have the Outlook client hidden or closed in other words it works if you have the mail client on the background or closed at all
fx4rover said:
mine will make a sound and vibrate in Standby mode ONLY if I have the Outlook client hidden or closed in other words it works if you have the mail client on the background or closed at all
Click to expand...
Click to collapse
fx4rover -- I am assuming you have the AKU2 ROM upgrade applied? What you are saying doesn't work for me and to my knowledge hasn't seemed to work for anyone else using what I understand to be the latest Qtek or K-Jam ROMS. Thanks.
On ActiveSync I see only one link at the bottom: "adjust peak times".
The first time I set up an account I see two links, but I've noticed that this happan if Exchange 2003 isn't configured for Push.
The first time The DirectPush button is pressed, the Device check if the server accept push and remove the other link where you can set the SMS address of the device...
When my phone is in Standby Mode and I receive an e-mail, I hear the sound, the phone vibrate e I see the light flashing... but the screen remains off and the phone remains in standby mode till i press the power button...
This works with my device and other 2 M5000 configured on our server...
Moresi said:
On ActiveSync I see only one link at the bottom: "adjust peak times".
The first time I set up an account I see two links, but I've noticed that this happan if Exchange 2003 isn't configured for Push.
The first time The DirectPush button is pressed, the Device check if the server accept push and remove the other link where you can set the SMS address of the device...
When my phone is in Standby Mode and I receive an e-mail, I hear the sound, the phone vibrate e I see the light flashing... but the screen remains off and the phone remains in standby mode till i press the power button...
This works with my device and other 2 M5000 configured on our server...
Click to expand...
Click to collapse
This is strange. Does anyone else running the T-Mobile ROM see this behaviour? Cerainly neither the K-jam ROM nor the Q-Tek ROM works this way as documented in numerous threads.
matchtrader said:
fx4rover said:
mine will make a sound and vibrate in Standby mode ONLY if I have the Outlook client hidden or closed in other words it works if you have the mail client on the background or closed at all
Click to expand...
Click to collapse
fx4rover -- I am assuming you have the AKU2 ROM upgrade applied? What you are saying doesn't work for me and to my knowledge hasn't seemed to work for anyone else using what I understand to be the latest Qtek or K-Jam ROMS. Thanks.
Click to expand...
Click to collapse
Yes I do have the update with the DirectPush, and since I applied the upgrade it has been working fine, I just need to have the mail client on the background, if I have it in front the notification will not work
this is the file that I used fot my phone, a Cingular 8125 :CUSTOM_RUU_WIZARD_217_AKU2_CINGULAR_WWE.exe
@summiter:
Is the rom that fox4rover installed your Qtek based AKU2 customization for the Cingular 8125?
@fox4rover:
I have been unable to reproduce your success on my Qtek equipped 8125. I can get the light to flash, but vibrate doesn't work when I'm in standby mode. I specifically started outlook and made sure it was running in the background.
I have verified that if outlook is the foreground app then notifications seem to be completely disabled. That appeared to be the case on my original ROM when running AUTD1.0 as well.
@moressi:
Ok, I'm convinced you have AUTDv2.0 based direct push up and running on your device. Could the T-Mobile AKU2 ROM actually contain the vibrate fix?
well i'm using the exact same ROM (the Qtek 2.17 customized for Cingular ROM) and on standby (even with outlook in the background) i don't get the vibrate at all. i DO however get the LED flashing, but that's it. MS has said that they did not add this feature to save battery life.
Can someone please send me the instructions on how to set up push mail. I upgraded my 8125 to this ROM yesterday...
Qtek ROM RUU with CING Splash:
ftp://xda:[email protected]/Up...s/CUSTOM_RUU_WIZARD_217_AKU2_CINGULAR_WWE.exe
after doing so I see new options in the COMM manager and I see an icon that appears to be a push email icon but when I try to select it it just stays greyed out, won;t do anything. Could someone please help me get this set up.
Thanks,
Geno
hpgeno said:
Can someone please send me the instructions on how to set up push mail. I upgraded my 8125 to this ROM yesterday...
Qtek ROM RUU with CING Splash:
ftp://xda:[email protected]/Up...s/CUSTOM_RUU_WIZARD_217_AKU2_CINGULAR_WWE.exe
after doing so I see new options in the COMM manager and I see an icon that appears to be a push email icon but when I try to select it it just stays greyed out, won;t do anything. Could someone please help me get this set up.
Thanks,
Geno
Click to expand...
Click to collapse
Have you tried setting it up through Active Sync by entering your exchange server settings when creating a new partnership?
I sure didn't. Do I need to create a new partnership to do this?
there's PLENTY of threads on how to properly enable push e-mail. but the gist is:
connect to an exchange server that has SP2 AND push e-mail enabled. enter the server settings in active sync on your phone (or desktop), then sync. push e-mail should automatically be enabled when you sync, and just make sure the push e-mail icon in teh comm manager is enabled. that's it.
hpgeno said:
I sure didn't. Do I need to create a new partnership to do this?
Click to expand...
Click to collapse
I'm sure their are other ways to do it, but I do it by creating a partenership via active sync on my laptop. You also need to make sure that push email is enabled on your and exchange server and it is running SP2.
Sleuth255 said:
@summiter:
Is the rom that fox4rover installed your Qtek based AKU2 customization for the Cingular 8125?
@fox4rover:
I have been unable to reproduce your success on my Qtek equipped 8125. I can get the light to flash, but vibrate doesn't work when I'm in standby mode. I specifically started outlook and made sure it was running in the background.
I have verified that if outlook is the foreground app then notifications seem to be completely disabled. That appeared to be the case on my original ROM when running AUTD1.0 as well.
@moressi:
Ok, I'm convinced you have AUTDv2.0 based direct push up and running on your device. Could the T-Mobile AKU2 ROM actually contain the vibrate fix?
Click to expand...
Click to collapse
Yep that's the ROM I built.
As for the T-MO AKU2 ROM, it is based on the QTek (as is mine), so its exactly the same save for the customizations in extended ROM.
One important note is that if you enter the SMS address for push, you will get an SMS charge for every e-mail retrieved. I noticed that this morning with my T-Mo service.
Unless there is a way to get around it... What is your guys' experience with this? Is there a way to not have to enter the device's address?
HazChem said:
One important note is that if you enter the SMS address for push, you will get an SMS charge for every e-mail retrieved. I noticed that this morning with my T-Mo service.
Unless there is a way to get around it... What is your guys' experience with this? Is there a way to not have to enter the device's address?
Click to expand...
Click to collapse
If you have to enter an SMS address for push, you don't have the latest ROM.
Hi all,
I was wondering two things:
First, can I find an app that can download the mail and calendar from a OWA website ? To be honnest, I can only navigate with WAP(port 81 / 443),so that's why I ask.I don't know if some app can manage this thing.
The second (with the same restriction of port 443 and 81) . Can I find an app that can alert me if I receive an email from my hotmail account?(with Home plugin if possible) ?
Thanks in advance,
Check this app out!
I haven't used it yet, as I just found it today, but if it does what it seems to, I believe it'll fix your problem. Good Luck!
http://www.chronobis.com/Download.aspx
For the OWA thing, this app is /will be very usefull !!!!
Great find!
I read other users that were still looking for this free app!
Thanks!
And for a Today screen plugin which tells me if I got new hotmail mail ? (with WAP connection??)
Thanks guys! There has been a few updates since your posts, here is the XDA link:
http://forum.xda-developers.com/showthread.php?t=418898
Thanks,
Sync Mail/Calendar using OWA
Hey guys,
I've been trying for a couple of days to get my Android device to sync my email/calendar via OWA details (e.g. webmail.domain.eg.ie domain\username) with no joy. Fortunately I'm the exchange admin (learning as I go...) but everything that should be enabled is enabled according to all the docs I've read round the web both from MS and here and on other Android forums. All exchange services running, including Active sync, external POP3 address configured blah blah blah.
iPhone users at the same site as me can set up with no issues just using the above credentials. I set it up on my android phone and it connects, authenticates then gives me the options about pushing, how many weeks worth of sh... stuff to sync, how big etc. and I set all that up then am presented with a blank screen.
I close and reopen email - goes back to the blank screen. Leave email open overnight hoping it's just crapping it's pants while it updates, wake up to a blank screen.
Any thoughts?
impossible, I think
Hi All,
I apologize for posting here for a simple thing. I hv HTC Touch Diamond. I want to configure Outlook for my email, calendar etc with my corporate exchange server. Assuming I dont want to synchronize through activesync on my PC. Because from a PC I want to check mails using OWA. If I am not at my desk I want to receive emails on to my mobile.
I have tried all various ways of configuring it. One search has asked me to enable OMA(Outlook Mobile Access) on my corporate exchange server which is not in my hands.
Using GPRS is there a way I can receive corporate emails on to my HTC Diamond ?
Regards
ravi
s_ravi_kumar said:
Hi All,
I apologize for posting here for a simple thing. I hv HTC Touch Diamond. I want to configure Outlook for my email, calendar etc with my corporate exchange server. Assuming I dont want to synchronize through activesync on my PC. Because from a PC I want to check mails using OWA. If I am not at my desk I want to receive emails on to my mobile.
I have tried all various ways of configuring it. One search has asked me to enable OMA(Outlook Mobile Access) on my corporate exchange server which is not in my hands.
Using GPRS is there a way I can receive corporate emails on to my HTC Diamond ?
Regards
ravi
Click to expand...
Click to collapse
Correct me if i'm wrong, but you might wanna use this app: Mobipush
http://www.mobipush.com
It's like a push mail server which will forward any mail to your Diamond...it's free of charge...just give it a try...I'm using it and I love it...
Good luck
Regards,
Jeroen
Pietje_1985 said:
Correct me if i'm wrong, but you might wanna use this app: Mobipush
http://www.mobipush.com
It's like a push mail server which will forward any mail to your Diamond...it's free of charge...just give it a try...I'm using it and I love it...
Good luck
Regards,
Jeroen
Click to expand...
Click to collapse
No Luck. It errors out saying it cannot get IMAP server details.
s_ravi_kumar said:
No Luck. It errors out saying it cannot get IMAP server details.
Click to expand...
Click to collapse
By the way, My company uses BlackBerry.
s_ravi_kumar said:
No Luck. It errors out saying it cannot get IMAP server details.
Click to expand...
Click to collapse
s_ravi_kumar said:
By the way, My company uses BlackBerry.
Click to expand...
Click to collapse
Ahh..I see....well than for now I cant offer you a solution.... sorry...
Keep us posted about your progress allright?
Thanks mate!
Jeroen
b.t.w. if you gonna use the app, type in your server details manually...than (for me) it should work
Thanks Jeroen. I will post any progress I make. Btw isnt it frustrating ? I have WM and outlook in installed , internet is available on mobile and my company uses Exchange Server still I cant receive emails on my mobile.
hmm.. I am sure there will be other people who are interested in or already using by some way.
Thanks again Jeroen.
-Ravi
Although your company uses exchange they need to configure OMA on their servers. Although you say they have OWA that doesnt mean it will work on your mobile. they also need to have a specific version/service pack level on their exchange server.
The fact they use blackberrys suggests they havnt configured the OMA part that you need. If they did then your company will be the only ones who can help you as they will need to supply you with the OMA server address (usually different to your OWA one) and in many cases a certificate to use.
There really is nothing we can do, its all down to your companys IT department.
This is what you have to do:
Go to your Systems Administrator and ask him whether it's possible to receive email on your diamond. Minimal requirements are:
1. Microsoft Exchange Server 2003 with SP2 installed
2. OWA and Mobile access enabled for your user account on your corportate network.
3. The root certificate of your Certificate Authority. This can be a third party certificate like Verisign or one from your own CA within your corporate network.
4. OWA certificate. This is probably the same ssl certificate you use when you try to access your corporate email from the internet like https://webmail.corporate.com
You have to import both the root certificate as well as the webmail certificate on your diamond and configure the settings.
I have configured this many times for my users with both Exchange 2003 and Exchange 2007 and works great.
Good luck and don't hesitate if you need more info.
The others are right in saying that OWA needs to be configured and available. The other snafu is if there is a cert or not... for example, my company does not use a cerrt and had a re-direct... so the real URL is:
http://mail.mycompany.com/exchange
but they publish the URL as
http://mail.mycomany.com
which has a redirect page to the above URL. You need to make sure you have the full URL: http://mail.mycompany.com/exchange when you configure mail and *IF* they have a cert or not... by default I beleive WM6 assumes a cert.
Thanks all for the suggestions. I have asked my company to enable OMA and configure it. But since we are a blackberry shop they said that they cant do it. Mean while I saw BBConnect for Diamond. Can I use this on Diamond to receive emails. Is there anything extra I need to do to work with BBConnect apart from Internet availability on Diamond ?
-Ravi