Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
I had the same problem with u also at 1st than reinstall Microsoft ActiveSync 4.5
& tick Enable Advance network functionality
now ok liao
think u got to restart pc after u install Microsoft ActiveSync 4.5
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
forget to ask u did u install the prog for desktop which come with the cd?
harky said:
forget to ask u did u install the prog for desktop which come with the cd?
Click to expand...
Click to collapse
Sorry, what CD/program? I only have a Windows Mobile Interactive CD.
**********
Damn found those CDs. But after installing the Outlook 2007 Trial, still nothing happens. What program for desktop should I be installing? The other CD seems to only contain those like applications and should not affect me?
sorry i forget wrongly.. try to install again & restart ur pc.. see how.. maybe restart ur diamond also
same problem here also
epiphone said:
Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
Click to expand...
Click to collapse
hello..i have the same problem..regardless of what i try it just wont sync..doesnt even
register ive connected my phone..installed..uninstalled..restarted the lot..so any ideas ?
i'm having similar problem. i'm using win xp sp2 and active sync 4.5. when i plugged my diamond to usb, the pc just showed "usb device not recognized" and it was recognized as "unknown device" in device manager.
i tried to uninstall the "unknown device" and reconnect diamond again. it worked but only once. after disconnect and reconnect again, it failed
i've tried using same cable and port for cruise and everything went smooth. dunno what it is...
replying back to my own thread.... i eventually managed to get it to work simply by changing the USB port I was using, not sure why at all.
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
HTC Diamond, problems with Windows Vista
I have so much problems syncing the Vista with the HTC Diamond. It took me one whole night and the program shows that it is halfway through the hotsync but nothing else happens. Uninstall and reinstall the Active sync programme on my Vista several times. Finally it works. The next day when I did a hotsync with my office computer nothing happens. After that when I got home Vista does not sync with my Diamond again. I do not know the problem is with Vista or my HTC Diamond... I wasted so much time troubleshooting..
I've found the solution. It had nothing to do with
Vista or with WMDC 6.1 it was a setting on my HTC S710. I removed the
following setting:
Step 1: Press Start
Step 2: Select settings
Step 3: Select (6) Connections
Step 4: Select (0) More
Step 5: Select (1) USB to PC
Changing the type of USB connection your device uses can help with problems
connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.
Step 9: Uninstall unrecognized USB device in device manager (on PC)
Step 10: reboot Phone and reconnect
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Hotas said:
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Click to expand...
Click to collapse
Work for me too.
Tnx!
Hmm for those that tried and suddenly u got it once,but after that u disconnect and it disappear dont do anything extra!!!
Cos i got the same problem too! instead try to connect and remove it till u get it to sync again. It takes me the most 2 tries to get it to sync though..but if u try like maybe 5-6 times and it dont work..then i cant help sorry.
Btw i'm on Vista Home Premium 32 Bit.
This was what actually happened...i post this in another forum where people are having problems too.
"Hmm me having problems with syncing HTC diamond just now also. I'm on Vista Home Premium 32-Bit. I downloaded and installed the Window Mobile Device Centre(WMDC) 6.1 as they asked me to. WinXP its AutoSync 4.5. I connect and kind of expected this stupid syncing problems will happen to me like many others..zz.
I keep on trying to play with the checkbox in the USB to PC settings(To go there its Start>Settings>Connection Tab>USB To PC), people were saying if u uncheck the box it will sync already.But now my box is checked and it still can sync
Finally i got really fed up and piss..so i uninstall the stupid WMDC program totally without even plugging out the USB cable from my Diamond.Then i restart my pc, and i went to restore the USB to PC settings to ActiveSync with the tick in the checkbox. When Vista startup, i went for 1 last try haha...i just connect the diamond to my PC via the usb cable,and wow all the drivers start to install...and it sync LOL!!! And i go to control panel and was puzzled when WMDC was there even though i uninstalled it !!
And now its just sometimes i plugin it never detect but if i plug in and out ard 1-2times again it sync! I'm a happy man now"
snufkin said:
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
Click to expand...
Click to collapse
Yes - that's it.
I had the same problems - ActiveSync worked worser and worser - and last week no synchronisation was possible at all.
ActiveSync doesn't open or when it's opened - the PC-ActiveSync stayed grey...
Now - new Cable - not from HTC - and it works fine from the first time on
epiphone said:
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
Click to expand...
Click to collapse
I'm using XP SP3, ActiveSync 4.5.0 and it works fine. Of course after UNticking (disabling) the advanced network functionality. This advanced network functionality is designed for Vista, not for XP&ActiveSync.
Device manager:
In Device Manager I have the device listed with a separate entry directly from the root called "Windows CE USB Devices" and not under Network or other section. The driver provider is Microsoft and driver version is 4.0.4232.0 (06.10.2004). The driver file is wceusbsh.sys.
See the attached files.
I just don't remember from where I downloaded the driver, but for sure I did not used a CD/DVD delivered with Diamond.
issues synchronising
so i'm using activesync 4.5 with XP SP2 (i think) and i cant get my device to synchronise.
i connect it to the computer and it connects perfectly (i can explore the device and install files on it from my comp and all). It then starts trying to sync, however it never does. After an extended period of time it says "waiting for network" and then just stops synchronising - without actaully syncing any of my files! on the device it says "the server could not be reached. This could be caused by temporary network conditions" as the result and gives a support code of 0x80072EFF. it reports nothing ever synced.
It syncs with another computer in the house nicely -the comp is however ancient and we are getting rid of it! I'm sure its just a setting but i cant find it! Anyone?
Cheers guys!
Issue solved!
Not to worry i found the issue!
if this happens to anyone else this is the fix i found
"Fellow frustrated users I have worked out this issue. What happens is if you restore your computer or change files or link to another computer, Activesync creates multiple datasets on the device which must confuse the program.
With the phone disconnected from the computer, open Programs, ActiveSync, Menu, Options. If you use the scroll down bar, you will find all the datasets. I deleted all the datasets and let ActiveSync create a fresh connection."
whan I start tomtom 7 I saw in task manager also activesync starting...some info about it?
same issue for me.
and each time I launch tomtom7, I have activesync and a WAP connexion is establised .... it is strange.
I have done a hard reset and installed it a new time without other applications but issue is still present.
Hi here,
I just noticed it too . Did you find a solution ?
Do you use an car charger when using TT7? I think it has something to do with connecting an USB cable to the TD
Greetings,
I´m having a weird problem: my phone won´t sync anymore. It happened once in the past, but it was right before I tried a new ROM (flashing a new ROM made the problem dissipate).
But now it is persistent: when I connect the USB cable, the phone simply becomes sluggish, like a process eating 100% cpu. Disconnecting the USB cable instantaneously makes it responsible again.
Problem is, the PC won´t detect it anymore, so I can´t successfully sync. Does any1 have any idea about what is going on ? Any help would be greatly appreciated.
fyi, I already connected the phone with task manager running, just to see if any hidden app would come up eating 100% cpu. No luck - everything seems to be normal in task manager.
fyi2, connecting the charger won´t make it sluggish - only the usb cable connected to the pc.
Remove/reinstall Activesync from PC, maybe....
Hard reset, maybe....
This is normal, I have seen it on WM6, 6.1, also a X51 running WM5 I guess..
Thanks guys. I´ll try reinstalling ActiveSync.
Funny thing is, just tried syncing with Bluetooth and it worked... It just won´t work via USB...
Update: uninstalled windows mobile device center and drivers (Im using Vista 64 btw). Installed it again and... it won´t recognize the phone (in device manager the driver has an exclamation mark).
Does any1 know how to get the driver working ?
Since I upgraded to Windows 7, I have been having a problem syncing my X1 with Windows Mobile Device Center over BT.
Everything works ok over USB first (Full sync), then I disconnect the cable.
Make BT "discoverable" on both computer and phone.
Open ActiveSync on the phone and choose "Connect via BT"
It says no device available and gives the option to pair with PC.
I do the pairing, both devices say pairing OK.
Then I choose "Connect via BT" again on the phone
The phone displays the usual:
1) Opening port
2) Connecting
3) Authenticated
In the end "Connected" is displayed as status.
With Win XP and ActiveSync 4.5 client that always meant - everything is OK, not so with Win 7.
On the PC:
Windows Mobile Device Center starts displaying "Connecting" (as soon as I press "Connect via Bluetooth" on the phone) and stays like that.
If I open "Bluetooth Devices" in my computer's BT settings and check the properties of "X1" I see that "Activesync" profile is checked.
What else can I do?
Additional info:
PC - Dell E6400 Win7 64bit
X1 ROM Agent_47 Valkyries 3.8.60TR
EDIT:
I got it working:
1) Deleted the relationship in ActiveSync (on X1) and WMDC (on the PC)
2) Deleted pairings form both devices in BT settings
3) Made the USB connection, got it syncing
4) Started the pairing in Activesync on the X1
5) Did not start the actual sync over BT instead restarted both PC and X1
6) After restart started Activesync on X1, it connected to PC and started syncing at last!
I'm still not sure that it will work tomorrow...
EDIT2:
Didn't even work after 5 minutes
Just disconnected and when trying to connect again... not working.
no problem for me on win 7
actually, when I had a problem with syncing over BT on Vista, I moved to Windows 7
You can try to completely remove Sync Center and WMDC or whatever could be removed, download installations from microsoft and try to reinstall. Don't forget to use windows update after reinstall. And remove all settings first, just for sure. Hope this will help you. It helped to me when my X1 suddenly stopped to syncing over BT on Vista.
apolas said:
no problem for me on win 7
actually, when I had a problem with syncing over BT on Vista, I moved to Windows 7
You can try to completely remove Sync Center and WMDC or whatever could be removed, download installations from microsoft and try to reinstall. Don't forget to use windows update after reinstall. And remove all settings first, just for sure. Hope this will help you. It helped to me when my X1 suddenly stopped to syncing over BT on Vista.
Click to expand...
Click to collapse
Could you please post how long it takes on your system from:
Pressing "Connect via Bluetooth" on X1
to
"Connected" displayed in Windows Mobile Device Center?
That is if you start WMDC first and then start connection from X1.
On my system it sometimes takes a very long time and sometimes it's instant. Could be a problem with BT drivers on my Dell.
Draqula said:
Could you please post how long it takes on your system from:
Pressing "Connect via Bluetooth" on X1
to
"Connected" displayed in Windows Mobile Device Center?
That is if you start WMDC first and then start connection from X1.
On my system it sometimes takes a very long time and sometimes it's instant. Could be a problem with BT drivers on my Dell.
Click to expand...
Click to collapse
I've tried 4 times. 3 times it was exactly 30 seconds with unlocking X1, once it was even faster.
I have no problems with vendors BT drivers (ACER) and I had no problems with native Win 7 drivers right after fresh install.
apolas said:
I've tried 4 times. 3 times it was exactly 30 seconds with unlocking X1, once it was even faster.
I have no problems with vendors BT drivers (ACER) and I had no problems with native Win 7 drivers right after fresh install.
Click to expand...
Click to collapse
Thank you!
try changing BT dongle it worked for me.
randolph2000 said:
try changing BT dongle it worked for me.
Click to expand...
Click to collapse
It's a Dell laptop, so BT is integrated.
As for now it has been able to get connected most of the time.
But still is strange, with Win XP Activesync 4.5, when X1 said "Connected" after all the "opening port" etc messages - it really was connected at both ends, now I don't know what the X1 thinks it's "connected" with, cause the PC is still "Connecting"...
Have you reinstalled sync soft on you computer as I told you?
hey guys
i have the same problem buy on vista 32bit i was connecting just fine but now it connects on the x1 side while the WMDC doesn't connect giving me the error sign but the sync center is connected & i can browse my phone even install programs but no syncing i've tried EVERYTHING written in forums reinstalling programs on both sides, updating drivers, removing sd card, disabling firewall & antivirus ( i have norton suite) i don't know what to do???
When I plug my T-Mobile Compact IV phone into my desktop usb, it often doesn't get recognised by the sync center, so nothing happens. This never used to happen with the older activesync software.
So anyway, the phone charges no problem, but doesn't always sync. I often have to reboot the phone and then it usually syncs automatically. But sometimes, when the phone has rebooted itself after performing it's daily spb backup, it still says 'status disconnected' in windows control panel/sync center. I'm on windows 7. I then either have to reboot the phone again or sometimes the pc. Unplugging the usb from the phone end and reconnecting it doesn't make a difference either.
What could be the issue here, any suggestions?
Similar problem here
Will charge via USB on PC, but not recognised in both Vista's Device Center and XP's AciveSync. Not even a 'connected' tone from PC.
Any ideas for fix chaps?
Thanks in advance