Related
laptop no longer recognizes tilt or tytn; changed usb cables; rebooted both devices and laptop; no go..
mssg I get is "one of the usb devices attached to this computer has malfunctioned. and windows does not recognize it"; any suggestions; cannot sunc nor tether via ISharing.
tia
a in yul said:
laptop no longer recognizes tilt or tytn; changed usb cables; rebooted both devices and laptop; no go..
mssg I get is "one of the usb devices attached to this computer has malfunctioned. and windows does not recognize it"; any suggestions; cannot sunc nor tether via ISharing.
tia
Click to expand...
Click to collapse
Hi
First of all try to reinstall Microsoft ActiveSync, than in the ActiveSync options, in your device, be sure that in "Connections..." setting "Synchronize all PC by this connection" is checked and below "USB" showed!
Otherwise, if your device, when connected to the PC, also doesn't charge (if you have this option enebled on your PDA!) there is some problem on your PC settings concerning the USB! Try to connect to someother PC to test it!
Ciao
thx...
@[email protected] said:
Hi
First of all try to reinstall Microsoft ActiveSync, than in the ActiveSync options, in your device, be sure that in "Connections..." setting "Synchronize all PC by this connection" is checked and below "USB" showed!
Otherwise, if your device, when connected to the PC, also doesn't charge (if you have this option enebled on your PDA!) there is some problem on your PC settings concerning the USB! Try to connect to someother PC to test it!
Ciao
Click to expand...
Click to collapse
hello there, first n foremost thanks for your input!
Before trying out your possible solution i tried to connect and for some reason i was able to connect via the device today...??!!
i really dont know why, but will try your soln if this situation reocurrs.
NB: this happenned to me twice in the last 3-4 months, n i never figured out the cause ??
any other advice or ideas gratefully accepted.;
its probably the same as me and loads of other people - the pins have bent on your usb connector - probably caused by using non standard chargers and usb leads. Its been widely reported. The non-standard leads have too much space around them when plugged in and wiggle causing the connector on the tytn II to bend. Try using the lead which came in the box and see if it helps. and try using the charger that came with it too.
Can bent pins be fixed?
Hello -- I'm one of those people with a non-recognition problem. Is it possible to fix the bent pins? My problem seems to have begun around the time I lost my original USB cable. Now, all the cables I have -- ones that have been specifically sold to work with my HTC Tilt -- have the symmetrical, sort-of-trapezoidal mini-usb connection, rather than the rectangle-with-one-corner-cut-off shape of the original cable. I should say these cables do charge my device, but none of my computers recognizes it as a USB device.
Help?
Thank you,
J. Georgia
bent pins continued
I should add that the charging cable that originally came with my phone has the same connector shape, so I'm not sure what's going on.
USB Device not recognised
This is known to happen at times win Windows, and not just for the TYTN2 but a myriad of devices.
The fastest fix for this:
Reboot ur PC/ Laptop.
If this Doesn't help - Then add in a reboot for the TYTN 2 also.
The problem will go away for some time.
I know its annoying, but this is way faster than troubleshooting for contacting MicroShaft Support.
axeman said:
This is known to happen at times win Windows, and not just for the TYTN2 but a myriad of devices.
The fastest fix for this:
Reboot ur PC/ Laptop.
If this Doesn't help - Then add in a reboot for the TYTN 2 also.
The problem will go away for some time.
I know its annoying, but this is way faster than troubleshooting for contacting MicroShaft Support.
Click to expand...
Click to collapse
Unfortunately this is no soution for me. I seem to have this problem as well, since about two weeks.
I use two notebooks (Dell & Acer) and both do not show any activity when connecting my Kaiser to the original USB cable. The device is not even switched on when I connect it, nor does this happen when I connect it to the (original) cable in my car, which did work before.
Charging works fine, both in the car and when connected to both notebooks, but no Sync at all.
I have tried another USB-cable with the same result, so I suspect some hardware-problem causing me to be unable to copy files between my notebook and my phone and worse, rendering me unable to flash a new ROM onto it.
Who knows what to do next?
I am mystified, too. USB Charging and audio connections work. I have rebooted my computer and done a soft reset on my phone several times, to no effect. I uninstalled and reinstalled Windows Mobile Device Center. Still nothing at all via USB. Once, yesterday, I somehow got a Bluetooth connection long enough to sync, but haven't been able to since then. Even then, Windows Media and AudibleManager couldn't see the phone. The really weird thing is, I can see the phone connection in my Bluetooth manager, but even with all the proper boxes checked, I can't sync. When I try from my device, I get an empty progress box which disappears after a fraction of a second. When I try from my computer, it says the device is not connected, but doesn't give me any option to connect.
Would a hard reset help?
If so, would returning an unlocked AT&T Tilt to factory defaults lock it back up? And what do I do if it does?
Please help!
J. Georgia
I have had similar problems with my touch pro in the past, even bluetooth internet sharing eventually gave up the ghost.
I tried a myriad of leads and then eventually reinstalled active sync- which did the trick.
USB sync not working
[email protected] said:
I am mystified, too. USB Charging and audio connections work. I have rebooted my computer and done a soft reset on my phone several times, to no effect. I uninstalled and reinstalled Windows Mobile Device Center. Still nothing at all via USB. Once, yesterday, I somehow got a Bluetooth connection long enough to sync, but haven't been able to since then. Even then, Windows Media and AudibleManager couldn't see the phone. The really weird thing is, I can see the phone connection in my Bluetooth manager, but even with all the proper boxes checked, I can't sync. When I try from my device, I get an empty progress box which disappears after a fraction of a second. When I try from my computer, it says the device is not connected, but doesn't give me any option to connect.
Would a hard reset help?
If so, would returning an unlocked AT&T Tilt to factory defaults lock it back up? And what do I do if it does?
Please help!
J. Georgia
Click to expand...
Click to collapse
I've had the same problem with my first Tilt. There's multiple threads that detail this known problem. Some seem to be due to bent pins, some are general hardware failures (possibly the USB controller). There are some HardSPL images out there that have a "force usb" option enabled. This never worked for me, but it might be worth a shot for you.
...a word of warning....
If you end up reflashing your phone (via MicroSD) and the flash goes bad, you may be stuck, as many of the solutions for repairing a bad flash require you to USB sync. My first Tilt was a victim of this after a bad stock ROM flash that left my device without audio, and unable to flash via MicroSD.
replace usb board
you need to replace your usb board. It will run you less than $10 if you do it yourself. you can get the board on ebay
really? 4 years later?
* Just so I don't get flamed...I HAVE searched the forums AND google AND have tried what they recommend...it just still doesn't seem to work.
I was using a D-Link USB Bluetooth Adapter (until I broke it). I remember at one point in time that I WAS ABLE to run an ActiveSync session via Bluetooth. I have just purchased a Kensington MINI USB adapter (only sticks out about 1/4" so maybe this one won't break.)
I have rePaired my computer with the Tilt, created a port (com5) on my computer, set ActiveSync to use Com5. But when I try to issue a Bluetooth Activesync...it says that it cannot connect beause it's not a ActiveSync Port. Checking the available services shown on the Tilt reported by the PC...shows only Serial Port. I have tried everything I can...remove the Com Ports, replace the com ports, different com ports, remove all pairings, etc. Still cannot get the Tilt to see the ActiveSync service.
I CAN sync via cable...but I just want to cut the cords when traveling. (The less the better.)
I found several google answers that are relevant.
However, depending on the version you use I reccomend you start in Activesync Help. Launch A/S, go to help menu, select "connecting a mobile device to pc", then select "connect to activesync using bluetooth".
also see here: http://www.htcwiki.com/page/activesync+via+bluetooth?t=anon
clstan said:
* Just so I don't get flamed...I HAVE searched the forums AND google AND have tried what they recommend...it just still doesn't seem to work.
I was using a D-Link USB Bluetooth Adapter (until I broke it). I remember at one point in time that I WAS ABLE to run an ActiveSync session via Bluetooth. I have just purchased a Kensington MINI USB adapter (only sticks out about 1/4" so maybe this one won't break.)
I have rePaired my computer with the Tilt, created a port (com5) on my computer, set ActiveSync to use Com5. But when I try to issue a Bluetooth Activesync...it says that it cannot connect beause it's not a ActiveSync Port. Checking the available services shown on the Tilt reported by the PC...shows only Serial Port. I have tried everything I can...remove the Com Ports, replace the com ports, different com ports, remove all pairings, etc. Still cannot get the Tilt to see the ActiveSync service.
I CAN sync via cable...but I just want to cut the cords when traveling. (The less the better.)
Click to expand...
Click to collapse
i use a BT Dongle to sync with Activesync and was having that same problem. To correct this, i deleted the current sync relationship on both the PC and the PPC. i also deleted the BT Pairing on both the PC and PPC as well. Once that was all done, i repaired the PPC with the PC and it found the Activesync Port. and it works beautifully both via BT and USB Cable.
I hope this helps.
GSLEON3 said:
However, depending on the version you use I reccomend you start in Activesync Help. Launch A/S, go to help menu, select "connecting a mobile device to pc", then select "connect to activesync using bluetooth".
Click to expand...
Click to collapse
You don't know how many times I tried that exact sequence and zippo. I might just have to admit defeat and go cabled.
clstan said:
You don't know how many times I tried that exact sequence and zippo. I might just have to admit defeat and go cabled.
Click to expand...
Click to collapse
I know that it's probably too late to post this, but I had the same problem just now. What I did is I removed all other USB cables that are connected to my computer and tried to pair again. And viola, I see my activesync.
I'm in the same situation
My mini usb port on the phone charges, but it doesn't connect to ActiveSync. So I went and bought a bluetooth dongle for my laptop & desktop. On my desktop I allowed the OS (WinXP) to install it's drivers. I followed the instructions on the Activesync help and it worked beautifully. On my laptop on the other hand it didn't first with xp driver and then with the drivers included with the dongle I just couldn't set a com port that Activesync could use (it has to be numbered below 20 and all I get is 24 and beyond). To make matters worse the included drivers tend to hang my laptop so no joy.
This dongle's Interlink NANO Bluetooth VP6494 & the drivers are by Toshiba.
Any ideas??!!
This is how I fixed it for me
First I uninstalled the Toshiba BT drivers that came with my dongle. Then I erased the laptop pairing in my kaiser. Then I uninstalled a couple of programs (Motorola phone tools, Samsung Studio & some other for a Sony Ericson) from my laptop. After that I plug the dongle back in, allowed XP to install it's drivers.
After that I was able configure a COM port with a number less than 20 & have been able to sync thru Bluetooth since.
Hope it helps.
When i connect my device to usb, nothing happens.
I looked up the forum for solutions, but was unable to find them.
It shows nothing in network connections, nothing in device manager, en activesyc shows nothing at all.
I tried the following:
- Other USB cable/port
- Reinstall activesync or use older version.
- Uncheked advanced networking in my device.
- Turned off firewall
I cant think of any other solutions at this time, maybe someone can help me.
(sorry for my bad English, i'm Dutch)
Ciao,
did you try to remove your older connection from your telephone? I mean programs -> system tools -> activesync -> menu -> options -> delete existing connections.
This works for me whenever i have some connection problems.
No luck =(
Still the same
No one has any idea?
Reboot the PC. Make sure you check Device Manager for any issues. Maybe disconnect all USB peripherals and then try the phone first. Did you try a different machine (PC)?
kimtyson said:
Reboot the PC. Make sure you check Device Manager for any issues. Maybe disconnect all USB peripherals and then try the phone first. Did you try a different machine (PC)?
Click to expand...
Click to collapse
yes, i tried 3 machines.
But the problem is, the devices is reconized by none of them
What is the operating system of your pc´s
Windows XP sp3???
If so there are some issues that relates to sp3 but i dont know any resolution for it thou.
Nope, fully updated SP2
The HTC proprietary extUSB connector on the bottom of the TyTN II has been known to fail in a few cases (if you search in this forum there are many posts about it). When you plug in the charger or wired headphones do these work fully? Does your battery charge when connected to a PCs USB port? Not that these are 100% foolproof tests because different pins are used for the USB signal connection. What changes did you make or incidents occurred before this problem occurred e.g. started using a different charging cradle etc? Have you inspected the connector for damage and tried the original HTC cable?
Flying Kiwi said:
The HTC proprietary extUSB connector on the bottom of the TyTN II has been known to fail in a few cases (if you search in this forum there are many posts about it). When you plug in the charger or wired headphones do these work fully? Does your battery charge when connected to a PCs USB port? Not that these are 100% foolproof tests because different pins are used for the USB signal connection. What changes did you make or incidents occurred before this problem occurred e.g. started using a different charging cradle etc? Have you inspected the connector for damage and tried the original HTC cable?
Click to expand...
Click to collapse
The battery still charges via USB (via my pc), i used a charger in my car.
This is a USBport in the car, difficult to explain.
http://cdn.overstock.com/images/products/L10369942.jpg
I can't tell you of my headphone works, because i lost it.
I can't dectect any damage to my USB port.
Update:
I've been looking at my USB port on mt PDA, and did a little bending, now when i connect my device, the screen flips to horizontal view.
So i guess the problem has to do with the USB connector after all.
Upd: OMG :O it keeps flipping from horizontal to vertical, even when it's not plugged in.
addict1337 said:
i used a charger in my car.
This is a USBport in the car, difficult to explain.
Click to expand...
Click to collapse
Be careful about using just any old car charger system. If you search this forum you'll see that there was one model which could damage the TyTN II due to overloading the UBS port on it (something to do with reverse flow under periods of heavy electrical load). I believe that model was subsequently modified to prevent this problem but it doesn't mean other car chargers with the same affliction wont arrive on the scene. Maybe it's time to hard reset the device and if it still plays up, return it to the supplier for a warranty claim.
Flying Kiwi said:
Be careful about using just any old car charger system. If you search this forum you'll see that there was one model which could damage the TyTN II due to overloading the UBS port on it (something to do with reverse flow under periods of heavy electrical load). I believe that model was subsequently modified to prevent this problem but it doesn't mean other car chargers with the same affliction wont arrive on the scene. Maybe it's time to hard reset the device and if it still plays up, return it to the supplier for a warranty claim.
Click to expand...
Click to collapse
=(
I have insurance on my phone.
Maybe i'll contact them then.
Thanks for the help!
Hi!
I've searched and fund some stuff similar to my problem but no solution, so I'm trying again.
The problem started when I updated to ROM v 1.93.
Whenever I connect my device to the PC (I'm running Vista) through USB connection I get the quistion on my phone if I wanna use it in Active Sync mode or as a disk. So far so good. No matter which alternative I choose i takes only a few seconds for me to get the same dialogue on my phone again and again and again and I cannot acces the phone from my PC.
My first thought was that the usb slot in the phone must be broken but I can charge the phone if I plug inte wall but not via the PC.
Is this a software prob. or something else and can this be fixed or do I have the go back to the store with the phone?
I would really appreciate some creative answers to this.
Do you have any other miniUSB cables to test with? That would be my first move.
poedgirl said:
Do you have any other miniUSB cables to test with? That would be my first move.
Click to expand...
Click to collapse
Yes, I have tested with another cable and it's the same result...
wigh said:
Yes, I have tested with another cable and it's the same result...
Click to expand...
Click to collapse
Disconnect device and delete the partnership between PC and Diamond. Try reconnecting. If no joy, delete partnership and delete Windows Mobile Adapter from Device Manager.
tnyynt said:
Disconnect device and delete the partnership between PC and Diamond. Try reconnecting. If no joy, delete partnership and delete Windows Mobile Adapter from Device Manager.
Click to expand...
Click to collapse
Tried that now and even tried it on another PC but it just won't work.
Hey there
My phone has been connecting perfectly fine since I got it about a year ago right up to a couple of days ago.
I've just changed my contract and wanted to unlock the phone. However, before I could even go about doing I discovered that my computer (Vista 32bit) was no longer recognising the phone.
When I plug it in it does charge but the computer gives no reaction. Even when I put the Kaiser into bootloader it still says Serial instead of USB.
I have tried disabling enhanced network functionalities on the phone, I have reinstalled Windows Mobile Device Center, I have hard reset the Kaiser, I have used multiple USB cables and multiple USB ports (all of which work with other devices).
As a result of the hard reset I have now lost the majority of my data. It's all backed up on my computer but this isn't much use when it refuses to recognise the phone!
What can I do to fix this?
Any help would be very gratefully accepted!
Cheers
McAsh
I would try it on a friends XP machine or a friends Vista machine. Try to narrow down if it is the phone or your PC , and then proceed from there.
HI!
I have the same right problem!
The only way i can do activesync is connecting the phone in activesync by bluetooth and the sincronization is fine, but i need to put HardSPL in it and i need that it can be recognized by USB connection and my Kaiser is only charging from USB, it is not being detected by the computer.
PLEASE HELP!!!
Thanks!
had same problem
no one help, I started a thread and no replies
till today I plugged my kaiser to usb and computer recognized and synced
I was using bluetooth to sync for a couple of months
I really didn't do anything to fix this first I thought it was usb connection but it wasn't because I was able to put new rom thru the usb so connetctoin was there when the phone is in the hard reset mode. WEIRD ha
mostly these things comes down to 3 reasons
1. defect usb connector in the ppc
2. corrupt activesync install full uninstall and clearing registry of the pc should fix that
3. issue with usb port chipset drivers for on the pc
Also having a similar problem.
My computer recognizes my Kaiser as "HTC USB Sync" in the Device manager but nothing more happends. Could it yet be the phone USB connector that is broken? Also I was able to flash the rom yesterday (from bootloader).
When plugged in, my phone totally freezes and becomes available again the moment I unplug it and by then starts "connecting to host".
If I uncheck the "allow usb connections" box in WMDC the phone is workable but very juddery.
Have tried to completely uninstall WMDC and reinstall it again with no success whatsoever.
Any tips or is my only solution to buy a bluetooth-dongle?
The solution for mine is really the repair center unfortunately!
It really seems to be a hardware problem in the USB connector, i can't even change a firmware, the pda simple isn't recognized by the computer :S
Anyway thanks for the help!
Regards!
I am also having the same problem!! My question is how do you use bluetooth to sync with the activesync(not too computer saavy!!)
Check the usb connection on the phone. It may have a contact pushed over or broken
I got the same sympton.
I can get my phone to sync by pushing the USB connector harder towards the phone. Yes, it is connected already, and it is not lose, and the PC recognise it as HTC device in Device Manager, but it is just not detected by the (Vista) Windows Mobile Device Center
If I keep pushing the usb connector in (towards the phone), then it would get detected and start syncing. If I relax my hand and stop pushing, the active sync connection will drop immediately (still detected as HTC USB device in Device manager though).
Therefore, I have to keep pushing it in to have a successful sync. I don't dare to flash the firmware anymore... :-(
P.S. I am using the official O2 WM6.1 firmware, and using the original USB sync cable. I noticed that the original USB cable's connector head is a bit longer than ALL my other USB cable's connector head (the mini USB head).
Originally I didn't need to do the push in for the phone to get recongised, so I figure it is some sort of wear and tear on the phone's connector... :-( This does put me off in purchasing another HTC phone, because the new one is likely to suffer from the same wear and tear...
btw, before the connector got that bad, when it was connected but not synchronising, I could get it to sync just by launching Windows mobile device center (which is a different program than sync center in vista); and of course, when it was all brand new, I just need to connect the phone to the PC via the USB cable, and everything happened automatically...
I am trying to flash my first rom and the computer would not detect the phone. Took a look at the female mini USB socket on the phone and the 3rd pin out of 5 was much lower. Took a tiny screw driver and pushed it up and I got success. Its a little sensitive but if you dont touch the phone it will work fine.
Good luck
Jason
HI gdarrenc!
The way to sync it via Bluetooth is when you open the activesync in your pda, in the options menu you have the option to sync via bluetooth
Regards!
possible solution if feeling brave
My hotsync failed a few days ago, did the usual searches and posting on here with no joy and then did a google search for a picture of the mini usbport.
on inspection of mine in comparison i noticed the two leftmost pins were down to the point they were in the sticky out black bit so with a pair of my wifes best precision tweazers i flexed the black bit down slightly and slid the tweazers to the right lifting them up slightly. as soon as retested it is now working again.
NOTE BE VERY VERY GENTLE WHEN DOING THIS - DO NOT USE ANY FORCE
my guess is this is due to an ill fitting usb cable as mine had a certain degree of up and down flex when connected.
hope this helps someone.
I am also having issues with pc-htc connection.
But, this happened when I pulled the usb out of the phone with my leg.
Now, I squezzed usb head a little, and it works fine.