Hello Gurus, please i need help...
i'm using an XDA IIs on WM2005 Helmi.
i was using my wifi browsing sites when suddenly my screen got garbled, its like the system has crashed or something, characters everywhere my screen and is moving really fast.
its no longer working so i did a soft reset by hitting the reset button, but after that my phone never opened again. i cant even get to bootloader.
sometimes it shows the color strips on startup but then again after sometime, my screen will slowly turn to white. then i wont be able to use it again.
does anyone of you had experienced this problem before? please, i need help.
once i got the chance to enter bootloader, so i reflashed to wm2003se. but after the flashing and pressed the reset, it started with the 02 logo, but then again turned white and just wont continue loading, as if it crashed. it always does this now. i have a useless unit.
Guys, help please... I'm dying to get my XDA to work again.. maybe some of you know the answer please spend a little time to reply. please.
This is a hardware issue, it may be battery, or mainboard, take your device to the nearest service
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Yesterday I took my battery out of my phone to remove the dust from inside the phone. When i replaced the battery back into the phone, it booted up into the tri-color screen and has been there ever since. I haven't modified the phone since receiving it from AT&T at all. When i actually noticed the problem I tried to reset the phone through the hole on the bottom of the phone. At first, it booted up normally but was out of batteries since it had been running on a bright screen for a couple of hours. Thus it turned off immediately. I have tried to reset it again but it seems to do nothing. Since then when I put the battery back in and I turn the phone on it returns to the tri-colored screen and it says SERIAL in the bottom white area. When plugged into my computer it says USB in the white area. On the top of the tri colored screen, in the red area, it says:
KAIS1*0
SPL-1.56.0000
CPLD-8
I thought about downloading the newest ROM update from HTC but my phone wont sync with my computer, and the tutorial says it needs to in order to install properly. If anyone could help, please let me know!
Update!
I put the battery back into the phone and it booted up just fine....it was a little slow and worked normally for a couple of minutes. Soon it started to act up. When i plugged the phone into my computer it automatically started to freeze, when i unplugged it from the computer it would work just fine! I then turned my phone off again and now it is back to the tri-color screen again!
try hard-resetting the phone.
To do this, hold down the two soft keys at the front while pushing the stylus into the reset hole. Just make sure to back up any data you want, as it will delete it all (files, contacts, etc.)
Tried a Hard Reset
When I finished it, it just went back to that tri-colored screen. Now the phone will turn on every 10th time i try and work for a couple of minutes. When the screen turns off it wont turn back on when i push the power button. The green light still blinks though.
I have been having this exact same problem for a little while now, any help would be more than appreciated.
EDIT: Everything about the phone was AT&T stock ROM from Oct. '07.
i think it replacement time
hi all once again.i was using my kaiser yesterday then my phone went into tri screen.tried hard reset soft reset.phone reboots in tri screen.im using Duttys Official WM6.1 Rom 5.2.19716 UC.
ihave kais130 mfg /spl 1-0.0lipof /cpld-8 on screen.
if there is a solution to this i would appreciate help in resolving.thanks in advance
Another sad update!
Well as of this second my phone works okay...slower than usual....but in an hour or so the screen will turn off and the phone will stop working, i will take the battery out.....wait about 45 minutes and hope that it boots up normally. No one has any idea why this is happening to multiple people? I have had this phone for maybe 3-4 months. Is the failure rate that broad and fast on these phones???
WTF
This phone is ridiculous. Now if I keep the phone plugged into my computer so the screen wont time off, the phone works just as normal. The moment I unplug the phone from charging it decides to die on me after an hour or so!
this happened to me last nite.
spent hours and hours trying to fix.
ended up reflashing orig att rom..
everything is fine..
proceeded on to a cooked rom and all is well..
added some apps ..
so far -- awesome
Good News!
Magically my phone started syncing with my computer randomly. Thus it allowed me to flash the rom with the original ATT rom and so far my phone is back to normal working great!
tri screen sorted
i bought my kaiser off ebay..i couldnt sort tri screen.i had various roms on at various times .i had no warranty. on pay as you go.decided to take to local o2 shop.got it back today fully working for free.took them 8 days.
Hey, did you have any luck fixing this problem - I've been looking mad for a solution to my tri-screen problem, but no joy...
KAISI*0
SPL-1.93.0000
CPLD-8
appears on my screen.... I don't now how to fix this puppy and it's only a couple of months old...
I started plugging the charger in and soft reset and it would work until i could find a new OS for it, Rom or RUU I think, I am not sure if it works, but now I can't get it off Tri-Screen to run it..
Any help anyone please?
You better take a look here for a solution : http://forum.xda-developers.com/showthread.php?t=423486
jezzaflyboy said:
Hey, did you have any luck fixing this problem - I've been looking mad for a solution to my tri-screen problem, but no joy...
KAISI*0
SPL-1.93.0000
CPLD-8
appears on my screen.... I don't now how to fix this puppy and it's only a couple of months old...
I started plugging the charger in and soft reset and it would work until i could find a new OS for it, Rom or RUU I think, I am not sure if it works, but now I can't get it off Tri-Screen to run it..
Any help anyone please?
Click to expand...
Click to collapse
I'm stuck at the "Tap the screen to set up your Windows Mobile-based device." The screen on my HTC 8125 has been acting flakey... working sometimes, but mostly not. A friend thought he would help out, and thought hard reseting the device might help. Now I'm stuck at the tap this screen message, only the touch screen isn't working and is not accepting the tapping. Am I completely outta luck without a phone now?? At least before I could make and answer phone calls. Now, NOTHING. Just this screen. IF there is any way around this that anyone knows of, PLEASE let me know!!
Thank you
I think you have a hardware problem
Maybe the flex
maybe the microcontroler
maybe the rom Try a new again instead the one you have
for skip this screen alignment try to search on the forum there are many ways
I simply conect it to activesync even if it is stucked at this screen it syncs with your pc via activesync... then go to explore...Windows folder.... startup... and delete the file called welcome.lnk then softreset.
Yeah my wizard is stuck to @ tab the screen etc.
I can't connect to activesync becuase activesync does not detect the phone.
Nevermind!
tnt929 said:
I'm stuck at the "Tap the screen to set up your Windows Mobile-based device." The screen on my HTC 8125 has been acting flakey... working sometimes, but mostly not. A friend thought he would help out, and thought hard reseting the device might help. Now I'm stuck at the tap this screen message, only the touch screen isn't working and is not accepting the tapping. Am I completely outta luck without a phone now?? At least before I could make and answer phone calls. Now, NOTHING. Just this screen. IF there is any way around this that anyone knows of, PLEASE let me know!!
Thank you
Click to expand...
Click to collapse
Try to replace a new battery, i have the same problem be4. And i discovered the battery is bulked. So I go to buy a new one, and problem is gone now.
still stuck
I have the same problem, i tried looking through explorer but i couldnt find the file to delete so that i could bypass this startup. If anyone figured anything out let me know please.
[email protected]
thanks!
1. Do a soft reset. (small hole on the right side)
2. When screen is black hold camera button, this will boot into bootloader
3. Connect USB cable (USB will show over left softkey)
4. Try to flash a new ROM.
I did this process a few times with different roms.. the best I had was using the HardSPL process, and then the NBD_v8.3_8MB rom.
Hello, i`ve red a very big part of the forum, but didn`t find a problem similar to mine. So please help!
When i power on my Diamond (it takes more than 20 seconds to vibrate) instead of the logo and sound HTC it appears a white flickered screen. And that`s it. I can`t turn it off (only by removing the battery), i can`t connect to PC, tried soft, hard reset....nothing helps. It`s absolutely dead on the white screen. When this happened for the first time, i paid big time for a "Software update" that fixed the problem. But no one told me what it was and how they`ve fixed it. Than after a week, the same problem, when it was working...suddenly stopped responding, took the battery out and when i tried to turn it back on....white flickered screen....Unfortunately i don`t want to spend any more money on "HTC gurus" and if someone knows how to help me fix this, will be mostly appreciated.
Thanks in advance and sorry if this thread is not for here.
Help! Help! Help!
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
rmorera84 said:
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
Click to expand...
Click to collapse
what did you do *before* your diamond stopped turning on?? unless you had a completely unpredicted system meltdown of your diamond for injecting it with super high voltage. it is rare for it to not power off unless you did something ... so please elaborate so we can assist better.
Ok, yesterday i use the phone like anothe normal day, in the night i turn off the phone, and in the morning, when i tried to turn on, i have this problem, for example, when a tried to do a soft, hard reset, the screen is in black, when a conect the phone to the usb the screen is black, is, i left the phone alone, in 3 minutes the black screen again, i don´t know why.
any LED activity when plugged into USB?
I think it is a major manufacture problem
I had the same problem, taking out the battery waiting a while and inserting it back, will solve the problem for some time but it will happen again.
Finally I sent it to the HTC support center.
I don't understand why HTC didn't recall.
If you'll search this forum you'll see the same problem in different stages, some times it's a blank screen but the phone will ring and some are just freeze.
Hi, I've had my Diamond for about a month soon and it started earlier this week by not wanting to come on at all. Been taking out the battery for a few days but eventually got fed up and did a hardware reset tonight. Not long after that it just suddenly turned itself off and I couldn't get it back on again. I thought I'd pack it back into the box it came in and send it back tomorrow and took out the sim card. After that it came to life again.
Happened to get a call after that and that call was suddenly disconnected without any reason.
So I am not very happy with this phone at the moment. Would appreciate any advice or if you know for sure it can't be sorted maybe I should send it back and ask for another one?
Blazeitup123 said:
any LED activity when plugged into USB?
Click to expand...
Click to collapse
Nothing, but one time the pc detect the phone, but later nothing.
No Led activity either on mine when it went dead.
When the Phone goes dead, try cooling the phone down as much as possible, and try starting it up again.....
There is a problem with the HTC Diamond in that it can cook itself (excessive heat), due to the auto over temp function crashing and not switching off the phone..... (That's what I have been told at least...)
I know over around 5 Diamonds so far that have had this issue, where the symptoms slowly get worse...
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.
could not turn on after blank screen ...
Hello,
I've had the same issue as rmorera, and after I hard reseted the phone all went o.k.. BUT after I reinstalled part of the small apps I use, the phone started to go off again. So, the problem seems to be in the software ...
I believe the cause might be the SRS WOW which I use. I installed the .cab, then the .reg file provided (ufortunatelly I don't remember from which thread I got the files ...). And shortly after, the phone stopped working. I uninstalled the software, and now it works! Could it be that the SRS WoW did this?
I tried to reinstall the SRS WoW and I found that if enabled for "Internal (Stereo)" instead of "Headphones" it gets my phone shut when the WM blanks the screen. If I select the "Headphones" options the issue seems to disappear.
Still, the SRS WoW damages the volume buttons action, but I think this issue is on another thread ...
Hey, I have been given a phone off a friend to fix but it wont turn on. Booting normally, I get a vibration and then the backlight comes on but i cannot see anything. When i try to boot into the bootloader by holding the camera button and powering it on, the backlight comes on but nothing else. I cannot see the bootloader. Under both circumstances, I cannot turn the phone off. I have to pull the battery to turn it off.
Does anyone have any suggestions about a possible fix? Thanks
Havie you tried send when trying to enter bootloader? If it resets then you can still get to bootloader. If not, your friend has soft bricked and only way is to JTAG which takes strong hardware knowledge and steady hands.
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ok im having the exact same problem. actually i thought it was a battery problem so i spent 77$ on a 3700 mAh new batter i guess tripple life... and got it yesterday booted gave same problems. black screen where T-Mobile should be yet the rom loads with scribble screen meaning u see part but it looks like the pixels are messed up. so actually decided to resort to what someone told me a Factory Reset so Pressing Camera + Power i got a Black Backlight screen yet wont show... and I cant turn it off without Taking out the Battery this has become a issue after installing cyanogen 5.0.7 T5... since then i Re-rom'd to superbad 1.2.5 same problem screen scribbles and stops im thinking did I fry it i dont even know how to google my problem because its pretty unique it isnt a battery issue its something in the hardware ... or am I wrong please send us some feedback... ill keep this thread in mind
Sorry, what do you mean by 'send'. I am a complete noob when it comes to G1's. I have worked out i can shut off the phone by holding call + menu + end but thats it. I still cannot see anything at all on the screen. I still only get a vibration on boot. How would I know if the boot has been sucessful but i simply cannot see?
Could the flex ribbon cable be nackered?