Hello, i`ve red a very big part of the forum, but didn`t find a problem similar to mine. So please help!
When i power on my Diamond (it takes more than 20 seconds to vibrate) instead of the logo and sound HTC it appears a white flickered screen. And that`s it. I can`t turn it off (only by removing the battery), i can`t connect to PC, tried soft, hard reset....nothing helps. It`s absolutely dead on the white screen. When this happened for the first time, i paid big time for a "Software update" that fixed the problem. But no one told me what it was and how they`ve fixed it. Than after a week, the same problem, when it was working...suddenly stopped responding, took the battery out and when i tried to turn it back on....white flickered screen....Unfortunately i don`t want to spend any more money on "HTC gurus" and if someone knows how to help me fix this, will be mostly appreciated.
Thanks in advance and sorry if this thread is not for here.
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Hello Gurus, please i need help...
i'm using an XDA IIs on WM2005 Helmi.
i was using my wifi browsing sites when suddenly my screen got garbled, its like the system has crashed or something, characters everywhere my screen and is moving really fast.
its no longer working so i did a soft reset by hitting the reset button, but after that my phone never opened again. i cant even get to bootloader.
sometimes it shows the color strips on startup but then again after sometime, my screen will slowly turn to white. then i wont be able to use it again.
does anyone of you had experienced this problem before? please, i need help.
once i got the chance to enter bootloader, so i reflashed to wm2003se. but after the flashing and pressed the reset, it started with the 02 logo, but then again turned white and just wont continue loading, as if it crashed. it always does this now. i have a useless unit.
Guys, help please... I'm dying to get my XDA to work again.. maybe some of you know the answer please spend a little time to reply. please.
This is a hardware issue, it may be battery, or mainboard, take your device to the nearest service
HI can any one help me pls. i cracked screen on my xda11s and decided to replace it , wich i did , but now the screen is stuck on white screen,i have tried hard reset and soft reset, when i turn on u can hear the ping noise, as if it is going to align ment screen, and when i do presss the record and power buttons, it makes asound but nothing still the white sceern, when i try to run mtty it goess to usb but then client, comes up 4 times and cannt do aanything ,ia hvae tryed all i can, can anyone pls help me, i wuold really appresicate anyones help, thankyou.
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
rmorera84 said:
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
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what did you do *before* your diamond stopped turning on?? unless you had a completely unpredicted system meltdown of your diamond for injecting it with super high voltage. it is rare for it to not power off unless you did something ... so please elaborate so we can assist better.
Ok, yesterday i use the phone like anothe normal day, in the night i turn off the phone, and in the morning, when i tried to turn on, i have this problem, for example, when a tried to do a soft, hard reset, the screen is in black, when a conect the phone to the usb the screen is black, is, i left the phone alone, in 3 minutes the black screen again, i don´t know why.
any LED activity when plugged into USB?
I think it is a major manufacture problem
I had the same problem, taking out the battery waiting a while and inserting it back, will solve the problem for some time but it will happen again.
Finally I sent it to the HTC support center.
I don't understand why HTC didn't recall.
If you'll search this forum you'll see the same problem in different stages, some times it's a blank screen but the phone will ring and some are just freeze.
Hi, I've had my Diamond for about a month soon and it started earlier this week by not wanting to come on at all. Been taking out the battery for a few days but eventually got fed up and did a hardware reset tonight. Not long after that it just suddenly turned itself off and I couldn't get it back on again. I thought I'd pack it back into the box it came in and send it back tomorrow and took out the sim card. After that it came to life again.
Happened to get a call after that and that call was suddenly disconnected without any reason.
So I am not very happy with this phone at the moment. Would appreciate any advice or if you know for sure it can't be sorted maybe I should send it back and ask for another one?
Blazeitup123 said:
any LED activity when plugged into USB?
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Click to collapse
Nothing, but one time the pc detect the phone, but later nothing.
No Led activity either on mine when it went dead.
When the Phone goes dead, try cooling the phone down as much as possible, and try starting it up again.....
There is a problem with the HTC Diamond in that it can cook itself (excessive heat), due to the auto over temp function crashing and not switching off the phone..... (That's what I have been told at least...)
I know over around 5 Diamonds so far that have had this issue, where the symptoms slowly get worse...
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.
could not turn on after blank screen ...
Hello,
I've had the same issue as rmorera, and after I hard reseted the phone all went o.k.. BUT after I reinstalled part of the small apps I use, the phone started to go off again. So, the problem seems to be in the software ...
I believe the cause might be the SRS WOW which I use. I installed the .cab, then the .reg file provided (ufortunatelly I don't remember from which thread I got the files ...). And shortly after, the phone stopped working. I uninstalled the software, and now it works! Could it be that the SRS WoW did this?
I tried to reinstall the SRS WoW and I found that if enabled for "Internal (Stereo)" instead of "Headphones" it gets my phone shut when the WM blanks the screen. If I select the "Headphones" options the issue seems to disappear.
Still, the SRS WoW damages the volume buttons action, but I think this issue is on another thread ...
Hello, I know there are many posts about dead Diamonds but I think my situation is different. I went to sleep one night and left my HTC to charge from my PC's USB. It was charging correctly because I noticed the light around the center button. All good. When I woke up, the charging light was still present and I unplugged the phone from the USB and the light was still surrounding the center button. The screen wouldn't turn on so I had to remove the battery. After I removed the battery and place it again in my HTC, it didn't want to turn on... I have tried to recharge it but the light doesn't flash anymore.. Not on my 220 socket, not on USB... I have a ROM found on this forum and been using it for 8 months with no problem... I just found my HTC froze at the charging step and removed the battery. After that it just won't start... I have managed two times to power on the device by it's normal power button but when it gets to the home screen, it freezes and I have to remove the battery again. It's been 7 days now and I can't power on once... Do you have any idea what happened ?
Thank you
If it keeps freezing at the home screen you are going to have to do a hard
re-set to unlock it. My Diamond froze at the home screen once when it was
new. I did a hard reset and it was fine after that. You will lose your data.
jbh00jh said:
If it keeps freezing at the home screen you are going to have to do a hard
re-set to unlock it. My Diamond froze at the home screen once when it was
new. I did a hard reset and it was fine after that. You will lose your data.
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Yes, the problem is that it won't turn on now... I can't do anything...
namo77
Hi
I have got more less same problem , when i try to turn it on ; show touch diamond in the middle of black screen and 3 line digit on the right bottom corner in red ( R , G and D ) , and that is it nothing else , when i tried to connect it PC it's not establishing conection as well so i am really stuck don't know what to do , please any help advise how to fix it .
thanks of any tip or advise thank you very much
am having the same problem
i've got the same issue here, i can't recharge my htc diamond, the charging light won't show up or it shows up twice and then nothing..i managed to start the device a couple of times but it's really strange beacuse the battery level is signe always at zero and then the device restarts itself ...
so, resuming:
i can't recharge the device
it freezes sometimes
how can i fix this problem?...
Hey folks,
i have the following problem:
My Lumia 920 somehow turned itself "off" (there was enough battery), however pressing the power button did not turn it on again. So I did a soft reset (guess it was not really turned off then afterall, but maybe only the display was turned off?), but now the phone is stuck after showing the Nokia logo and switching to the blue background where the Windows Phone logo is supposed to appear.
Do you have any recommendations? I already tried the key combination for a hard reset, this led to the screen showing an exclamation mark and then turning off again and now it seems like the key combination does not do anything at all anymore. So I am again stuck at the blue background.
Any ideas on solving this issue? Would really be appreciated!
Best regards!
warranty. quick.
Afraid sireangelus is right. If you have a Microsoft store nearby, take it there, otherwise return it for warranty repair/replacement.
This just really sucks!!
I actually find quite a few people with the same problem as myself and there seem to be a lot of "fixes" on the internet which I found after the post here, but absolutely nothing worked for me...
But thx anyways folks =)
Yumduck said:
Hey folks,
Any ideas on solving this issue? Would really be appreciated!
Best regards!
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Click to collapse
Tried to follow this thread http://forum.xda-developers.com/showthread.php?t=2515453 from @anaheiim... I find it useful when my lumia 920 stuck on bootloader... :good: