Hey folks,
i have the following problem:
My Lumia 920 somehow turned itself "off" (there was enough battery), however pressing the power button did not turn it on again. So I did a soft reset (guess it was not really turned off then afterall, but maybe only the display was turned off?), but now the phone is stuck after showing the Nokia logo and switching to the blue background where the Windows Phone logo is supposed to appear.
Do you have any recommendations? I already tried the key combination for a hard reset, this led to the screen showing an exclamation mark and then turning off again and now it seems like the key combination does not do anything at all anymore. So I am again stuck at the blue background.
Any ideas on solving this issue? Would really be appreciated!
Best regards!
warranty. quick.
Afraid sireangelus is right. If you have a Microsoft store nearby, take it there, otherwise return it for warranty repair/replacement.
This just really sucks!!
I actually find quite a few people with the same problem as myself and there seem to be a lot of "fixes" on the internet which I found after the post here, but absolutely nothing worked for me...
But thx anyways folks =)
Yumduck said:
Hey folks,
Any ideas on solving this issue? Would really be appreciated!
Best regards!
Click to expand...
Click to collapse
Tried to follow this thread http://forum.xda-developers.com/showthread.php?t=2515453 from @anaheiim... I find it useful when my lumia 920 stuck on bootloader... :good:
Related
Hello Gurus, please i need help...
i'm using an XDA IIs on WM2005 Helmi.
i was using my wifi browsing sites when suddenly my screen got garbled, its like the system has crashed or something, characters everywhere my screen and is moving really fast.
its no longer working so i did a soft reset by hitting the reset button, but after that my phone never opened again. i cant even get to bootloader.
sometimes it shows the color strips on startup but then again after sometime, my screen will slowly turn to white. then i wont be able to use it again.
does anyone of you had experienced this problem before? please, i need help.
once i got the chance to enter bootloader, so i reflashed to wm2003se. but after the flashing and pressed the reset, it started with the 02 logo, but then again turned white and just wont continue loading, as if it crashed. it always does this now. i have a useless unit.
Guys, help please... I'm dying to get my XDA to work again.. maybe some of you know the answer please spend a little time to reply. please.
This is a hardware issue, it may be battery, or mainboard, take your device to the nearest service
Hi,
I tried to unlock my ATT 8925 and looks like I screwed it royally Now the tri band color also dont apear! It is all black screen. If I press camera button and then do a soft boot (reset) then I can see the power light. Please help!
if you go the wiki page for this device it might help you out, or try searching google
shuman said:
Hi,
I tried to unlock my ATT 8925 and looks like I screwed it royally Now the tri band color also dont apear! It is all black screen. If I press camera button and then do a soft boot (reset) then I can see the power light. Please help!
Click to expand...
Click to collapse
try contacting GSLEON or Jockyw2001
Go here http://forum.xda-developers.com/showthread.php?t=393337 , download attached files and start from step 4
what kind rom are you using if its 6.0 then theres the problem flash to a 6.1 rom
How do I fix the rom 6.1? It is total dead seemz, not even power light! any help is much appreciated.
Did you try bootloader mode? Power+Camera+Soft reset button?
Kraize
I dont belive I tried the boot loader mode. I'll do that, however, what should I see if go into bootloader mode? what is the next step. Thanks everyone for their help, much appreciated.
No luck, I tried bootloader mode, same thing, all i get green power light and black screen!
your phone is in oemsbl, you erased everything. if you follow what i said in my previous post(#4) you can fix it.
Hey,
any help with a Tri-colour screen problem?
other thing is, i can't tell where to read your reply from
Jerry
Hey,
can anyone help me with AT&T 8925 Tri-colour screen problem?
msn please @ [email protected] because I have no idea how to read the reply to this post, I'm new to all this..
It froze one day, soft reset and it came back in tri-screen. I plugged it into the charger and it worked..
Did that a few times now it won't do anything and it is stuck in tri-colour with:
KAIS1*0
SPL-1.93.000
CPLD-8
i didn't instal anything, it just locked up and not nothing I do, soft or hard reset will make it come back.
I also wanted to install an Australian OS to Telstra maybe, but not sure which ROM or RUU to download.
Can anyone help please, this is extremly important... and donations will be paid on completion of problem.
Thanks
jasonrush said:
your phone is in oemsbl, you erased everything. if you follow what i said in my previous post(#4) you can fix it.
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Click to collapse
what if set can't conect with mtty and no conectivity with the pc and only green lights on the set?????
i have an att tilt and i was trying to unlock it and it got bricked. it will cut on and everything but it doesnt make the swoosh sound when it gets to the white att 3g screen. after that screen it goes completely black and i cant do anything. iv tried the soft reset and it works perfectly fine, the touch screen and everything works great and it goes to the try screen but when ever i try to connect it it doesnt say usb, it says serial. i need any help you can give me its just been sitting here for about three month and i need to unlock it.
please help.
montreezy said:
i have an att tilt and i was trying to unlock it and it got bricked. it will cut on and everything but it doesnt make the swoosh sound when it gets to the white att 3g screen. after that screen it goes completely black and i cant do anything. iv tried the soft reset and it works perfectly fine, the touch screen and everything works great and it goes to the try screen but when ever i try to connect it it doesnt say usb, it says serial. i need any help you can give me its just been sitting here for about three month and i need to unlock it.
please help.
Click to expand...
Click to collapse
Try following all these steps.
http://forum.xda-developers.com/showthread.php?t=433835
Hello, i`ve red a very big part of the forum, but didn`t find a problem similar to mine. So please help!
When i power on my Diamond (it takes more than 20 seconds to vibrate) instead of the logo and sound HTC it appears a white flickered screen. And that`s it. I can`t turn it off (only by removing the battery), i can`t connect to PC, tried soft, hard reset....nothing helps. It`s absolutely dead on the white screen. When this happened for the first time, i paid big time for a "Software update" that fixed the problem. But no one told me what it was and how they`ve fixed it. Than after a week, the same problem, when it was working...suddenly stopped responding, took the battery out and when i tried to turn it back on....white flickered screen....Unfortunately i don`t want to spend any more money on "HTC gurus" and if someone knows how to help me fix this, will be mostly appreciated.
Thanks in advance and sorry if this thread is not for here.
Help! Help! Help!
I am having a terrible time getting my 8925 to boot. When I attempt to soft reset, I get a black screen, green power light comes on, usb is "not recognized" by pc. It appears to be bricked but I don't believe it actually is considering every once in a while on the soft reset, I get the att splash screen and it freezes on the next windows screen. I have tried everything and quite honestly I'm about ready to try the 1985 Nintendo method and beat the hell out of the sides of it and maybe blow in it then reboot. Before I do that, I wanted to see if maybe any of you guys could help me out. Im not quite a newbie, but also not quite an expert. Hard resetting is no good, nothing happens but the black screen, green light. Reflashing is no good as I cant even get into my bootloader.
I am using stock ATT Rom and HardSPL 1.1 by Olipro. I'm at my wit's end with this thing and any help provided would be appreciated more than you know.
P.S.: I have run countless searches before posting and nothing posted seems to work for me, the lucky one.
bumpin this thread
dlp3l6 said:
Hard resetting is no good, nothing happens but the black screen, green light.
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Click to collapse
Then you need to use the stylus and softkeys way to hard reset. Read up on the wiki/phones manual as to how you do this as it's easy to not get it right and press the wrong keys (which will result in nothing)
Flying Kiwi said:
Then you need to use the stylus and softkeys way to hard reset. Read up on the wiki/phones manual as to how you do this as it's easy to not get it right and press the wrong keys (which will result in nothing)
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Click to collapse
I have tried every which way literally hundreds of times, still nothing...frustrating..i really like this phone and want to continue to use but honestly I'm not far from an as-is eBay auction.
p.s.: thank you for your reply
Hello guy,
After flashing new rom (official release) on my Blackstone, works fine for a month, after start the home screen being black like the phone is off but he was not. I try first hard reset from the button located next to the sim card, splash screen appears after went black again. I did not realized is a problem with the screen and I perform a hard reset (volume up+down & power up) . The phone perform the hard reset because I heard the power up sound, plus for about one minute I have the screen on, asking me to make the screen line up. During the screen line up the screen went black again and no way to see it showing something again. The problem is in active sync the phone is not recognized anymore, I can't flash it again (I try run RUU but give a error message to connect the phone) plus I'm going blind without seeing anything on the screen. My question is there is any way to solve this problem.
Thank you in advance.
Although screen is black, you should still be able to get into bootloader by normal procedure (turn off device, hold vol down & then press power on). Once in bootloader try flashing (you may wanna try returning phone to stock rom as it sounds like your screen has become loose from motherboard and needs fixed under warranty).
To return to stock rom follow guidelines at bottom of first post in this thread.
Still not working
Thank you for the quick reply, I manage to flash it again with the original rom, but nothing happen, the screen is still black. Probably as you said is something wrong with the display. Another problem is I don't have any more warranty; maybe there is a solution to solve the problem?
The Blackstone is out for less than one Year. Your should really have warranty. oO
Yes you wright but I’m 10000 km from home where who knows where the receipt is. Still hopping there is a solution, maybe I can fix it somehow. By the time I get home the waranty is gone. Thanks.
open it up, and attach the ribbon cable back in, just take your time if you need the htc touch hd service manual, i have it. if you wish to use it let me know i will post it here.
That is going to be a big help because I never open up a phone, I watch couple of times some videos on you tube but that’s all about. Anyway I have to open it because I flash it with 3 different roms and still the screen is black. Even when flashing does not showing anything on the screen. I remember for my old blackjack I had a app called My Mobile to see the screen on your desktop I install that I so the splash screen , the align the screen but I couldn’t go more taping the screen of the phone by looking to the desktop.
Thank you for your help and I waiting for the service manual.
Thanks’ one more time.
You can get the service manual here: http://htcdriver.com/index.php?page=htc-blackstone-touch-hd-service-manual
Start downloading. Thank you
Keep us up-to-date on your progress so we can aid & assist if possible
Ta
Rick
Fallen Spartan said:
Keep us up-to-date on your progress so we can aid & assist if possible
Ta
Rick
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Thank you,
First I have to find a place where I can buy the tools, probably in couple of days I let you know about the evolution of the HTC operation.
You dont have the possibility to contact youre retailer and require a copy of the receipt?
Since the phone got an IMEI number, you could probably just send them the phone and they'll see that you still have warranty on it.
I'd call them before sending the phone, also.. don't forget to restore the spl etc..