Hello guy,
After flashing new rom (official release) on my Blackstone, works fine for a month, after start the home screen being black like the phone is off but he was not. I try first hard reset from the button located next to the sim card, splash screen appears after went black again. I did not realized is a problem with the screen and I perform a hard reset (volume up+down & power up) . The phone perform the hard reset because I heard the power up sound, plus for about one minute I have the screen on, asking me to make the screen line up. During the screen line up the screen went black again and no way to see it showing something again. The problem is in active sync the phone is not recognized anymore, I can't flash it again (I try run RUU but give a error message to connect the phone) plus I'm going blind without seeing anything on the screen. My question is there is any way to solve this problem.
Thank you in advance.
Although screen is black, you should still be able to get into bootloader by normal procedure (turn off device, hold vol down & then press power on). Once in bootloader try flashing (you may wanna try returning phone to stock rom as it sounds like your screen has become loose from motherboard and needs fixed under warranty).
To return to stock rom follow guidelines at bottom of first post in this thread.
Still not working
Thank you for the quick reply, I manage to flash it again with the original rom, but nothing happen, the screen is still black. Probably as you said is something wrong with the display. Another problem is I don't have any more warranty; maybe there is a solution to solve the problem?
The Blackstone is out for less than one Year. Your should really have warranty. oO
Yes you wright but I’m 10000 km from home where who knows where the receipt is. Still hopping there is a solution, maybe I can fix it somehow. By the time I get home the waranty is gone. Thanks.
open it up, and attach the ribbon cable back in, just take your time if you need the htc touch hd service manual, i have it. if you wish to use it let me know i will post it here.
That is going to be a big help because I never open up a phone, I watch couple of times some videos on you tube but that’s all about. Anyway I have to open it because I flash it with 3 different roms and still the screen is black. Even when flashing does not showing anything on the screen. I remember for my old blackjack I had a app called My Mobile to see the screen on your desktop I install that I so the splash screen , the align the screen but I couldn’t go more taping the screen of the phone by looking to the desktop.
Thank you for your help and I waiting for the service manual.
Thanks’ one more time.
You can get the service manual here: http://htcdriver.com/index.php?page=htc-blackstone-touch-hd-service-manual
Start downloading. Thank you
Keep us up-to-date on your progress so we can aid & assist if possible
Ta
Rick
Fallen Spartan said:
Keep us up-to-date on your progress so we can aid & assist if possible
Ta
Rick
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Click to collapse
Thank you,
First I have to find a place where I can buy the tools, probably in couple of days I let you know about the evolution of the HTC operation.
You dont have the possibility to contact youre retailer and require a copy of the receipt?
Since the phone got an IMEI number, you could probably just send them the phone and they'll see that you still have warranty on it.
I'd call them before sending the phone, also.. don't forget to restore the spl etc..
Related
OKay, so I have had My Tmo(USA) MDA (HTC wizard) forapproximately 13 days. Today while trying to transfer a ringtone from my old phone via bluetooth, my phone restarted and stalled during the booting. I soft-reset the device and the same thing happened, and again a third time. After which I decided to bite the bullet and do a hard-reset. After the reset the phone goes even less into the boot screen (the rainbow icon does not appear like it did before) then the screen goes dim and the device shuts off. I have called tech support at tmo to no avail, I have also tried going into bootloader mode with no response. the battery was at 60% when this started so i know this isn't a power issue.
any thoughts, input or help on this matter will be greatly appreciated.
my safegaurd is to exchange the phone tomorrow, but this is a last resort.
EXCHANGE IT! Dont wait till its too late. Just get a new one. You weren't even doing anything that would normally cause this type of result. You have nothing to loose by exchanging it, other than a little time, any data on the phone is gone anyways.
You sure you did a hard reset? I don't mean to be a jerk, and I'm not saying you don't know what your doing I am simply suggesting that you double check. Make sure you get to the black "press send to format storage, any other key to exit" and press "SEND" =)
Hope you get back up and running soon; Lew
Swap it. You weren't doing anything that could have led to YOU "bricking" it.
Hi. I tried to flash my kaiser to new Dutty's wm 6.1 rom (had Dutty's v3 before so i had hardSPL) and after the rom update process completed my kaiser died , screen is always black no matter i connect it to charger or push power, is there any possibility to bring my phone back 2 life?
Have you taken the battery out?
Have you tried flashing from SD card?
http://forum.xda-developers.com/showthread.php?t=336158&highlight=flash+from+card
Worked for mine when i bricked it.
i have taken battery out , it wont help. also flashing from sd card works only when u can actually power on the device and i cant do it. name of my rom wasnt RUU_signed.nbh it was : Ruu_Signed_Duttys_WM6.1_5.2.19716_1.64.08.21.nbh maybe thats the reason of error
Well did you try the special key sequence to try to turn it on?
special key sequence? U mean both softkeys and stylus into reset hole?
Can you get it to the HSPL screen?
hold camera button and stylus into reset hole?
If you can to there you can reflash it using the sc card method.
3. Plug the card into the phone, then enter boot loader mode by pressing down the Power and Camera buttons simultaneously, and using the stylus at the same time to press the RESET button at the left side. Continue pressing the two buttons for a few seconds after pressing and releasing the reset button until the bootloader screen appears. (taken from Wiki)
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not the soft keys
thanx but it wont work, if i could enter bootloader i would just reflash the rom, but i cant get my phone on, screen is all the time black. if i plug in a charger there is no charging led too.
Ok, so your saying you tried it and it doesn't work?
im saying this doesnt work because my phone is totally dead. i cant get any response, it just wont turn on.
ok I'm taking it that you didn't try that sequence because you won't say that you tried it.
Hell no he/she ain't tried it. Probably has no idea what you are telling him to do.
Well Belizibub told him, I just started reading between the lines and noticed that he never admitted to trying it.
I love your avatar Tater.
can't all read, he can't turn it on, so how is he suppose to enter the bootloader or flash it from the sd card.
how come i try to enter bootloader , the phone is D E A D, it doesnt respond on any key cominations. i cant see even blank screen, nothing, it just wont turn on.
take the battery out and plug it into the charger, if a red light comes on thats a good thing if not then you probably have whats known as a "bricked kaiser" and sent it in for repairs or go buy a new one and save that one for parts.
marcini said:
can't all read, he can't turn it on, so how is he suppose to enter the bootloader or flash it from the sd card.
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LOL, not even worth it.
So let me ask this, Why was this thread started? Was someone seeking help? Has someone provided the possibility of help? Do you think that the devils friend didn't understand that to this requester of help, that his phone appeared to be dead? Or is it possible the Devils right hand man knows something that the requester of help doesn't know and kindly attempted to share it with him, just to have the secret unlock code ignored.
Try up up down down left right left right a b select start.
That will fix your phone.
ps, what I'm getting at is if you haven't tried it then you need to try it. The special key config could possibly turn the phone on for you.
OK, now I see this same conversation going on in 2 different forums by the same person. Here and in Dutty's latest 6.1 release.
I noticed you are an Orange user. I have seen Multiple Orange users trying to flash radios to their phone and locking them up. I suggest looking/searching for one of those threads and see if they have a solution.
From yesterday onwards i am getting this problem.power button is nt workn as previous.Phone automatically get the signal of long press power button.it means automatically it asks "power will be turned off,and you may lose data if...".and also when i press power button it doesnt goes to standby mode.when i long press the power button sometimes it doesnt switch off..As i think the power button dnt work as normal or may it seems that power button keep pressed internally..pls help me to solve this problem.thnx in advance
some1 pls help me
naheelja said:
some1 pls help me
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I'd suggest you make a full backup and hard reset the device in order to make sure its not a hardware problem. If it works fine after a hard reset, you'll know its something you installed relatively recently.
I did a hard reset.nothing changed.then i flashed a different ROM.But still i am facing the problem.
Try the following:
Get a can of canned Air and blow it on the button as it might move any debris that are there. Just make sure that the phone is off and the battery is out. KEEP THE AIR STREAM AWAY FROM THE SCREEN! If any of the propellant escapes while you spray, it can freeze the LCD. Just slide it open and stick some paper on top of the screen. Wait a few moments before you switch the device back on
If this doesn't work, flash the Kaiser with its original ROM and SPL just in case there is an odd interaction somewhere. See here: http://forum.xda-developers.com/showthread.php?t=418375
If nothing of the above work, you have two options:
a. If the device is in warranty, return it and get it fixed or replaced. Make sure is has its original ROM/SPL loaded before you do.
b. If the device is out of warranty/you don't care about the warranty, you can try to open it up and see if something is blocking the switch. There are instructions floating around here somewhere.
EDIT: Added warning regarding the propelant and the LCD
Any update here? My tilt is doing the exact same thing
alt236 pretty much said all there was to it. Hard reset, restore stock ROM, try blowing the switch, if all fails send for repair.
Did all of the above and the cost of repair is not worth it. Time to toss my kaiser I guess
I'm stuck at the "Tap the screen to set up your Windows Mobile-based device." The screen on my HTC 8125 has been acting flakey... working sometimes, but mostly not. A friend thought he would help out, and thought hard reseting the device might help. Now I'm stuck at the tap this screen message, only the touch screen isn't working and is not accepting the tapping. Am I completely outta luck without a phone now?? At least before I could make and answer phone calls. Now, NOTHING. Just this screen. IF there is any way around this that anyone knows of, PLEASE let me know!!
Thank you
I think you have a hardware problem
Maybe the flex
maybe the microcontroler
maybe the rom Try a new again instead the one you have
for skip this screen alignment try to search on the forum there are many ways
I simply conect it to activesync even if it is stucked at this screen it syncs with your pc via activesync... then go to explore...Windows folder.... startup... and delete the file called welcome.lnk then softreset.
Yeah my wizard is stuck to @ tab the screen etc.
I can't connect to activesync becuase activesync does not detect the phone.
Nevermind!
tnt929 said:
I'm stuck at the "Tap the screen to set up your Windows Mobile-based device." The screen on my HTC 8125 has been acting flakey... working sometimes, but mostly not. A friend thought he would help out, and thought hard reseting the device might help. Now I'm stuck at the tap this screen message, only the touch screen isn't working and is not accepting the tapping. Am I completely outta luck without a phone now?? At least before I could make and answer phone calls. Now, NOTHING. Just this screen. IF there is any way around this that anyone knows of, PLEASE let me know!!
Thank you
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Try to replace a new battery, i have the same problem be4. And i discovered the battery is bulked. So I go to buy a new one, and problem is gone now.
still stuck
I have the same problem, i tried looking through explorer but i couldnt find the file to delete so that i could bypass this startup. If anyone figured anything out let me know please.
[email protected]
thanks!
1. Do a soft reset. (small hole on the right side)
2. When screen is black hold camera button, this will boot into bootloader
3. Connect USB cable (USB will show over left softkey)
4. Try to flash a new ROM.
I did this process a few times with different roms.. the best I had was using the HardSPL process, and then the NBD_v8.3_8MB rom.
Today I needed to perform a restore from a backup (using Sprite backup), but when the unit rebooted, it won't progress beyond the "smart mobility" screen.. There are the usual orange numbers in the bottom right of the screen, but it doesnt boot beyond that
I have tried hard resetting it (press both vol up and down, then power on) but I cant get to the screen that says caution you are about to hard reset the device etc etc..
Can someone please help me? This has really got me depressed. I paid a lot of money to get this imported from the UK (I live in Australia), and have found the unit so damn valuable/useful to date..
If anyone has any thoughts / ideas, please help..
wackyD said:
Today I needed to perform a restore from a backup (using Sprite backup), but when the unit rebooted, it won't progress beyond the "smart mobility" screen.. There are the usual orange numbers in the bottom right of the screen, but it doesnt boot beyond that
I have tried hard resetting it (press both vol up and down, then power on) but I cant get to the screen that says caution you are about to hard reset the device etc etc..
Can someone please help me? This has really got me depressed. I paid a lot of money to get this imported from the UK (I live in Australia), and have found the unit so damn valuable/useful to date..
If anyone has any thoughts / ideas, please help..
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Well, I can't actually see your device, however, relax Bro., the HR procedure on the HD is a bit tricky, took me a couple of trial/errors to perform successfuly, but finally I got it right.
Take deep breath, do it again following the instructions in the Manual (on CD) and it'll be OK.
======
Saar
Ahh man, this well and truely sucks. I have tried HR about 40 times now. Nothing.
Can't even power off the device without pulling out the battery.
First which version of Sprite did you use to backup your phone , and second if you know your rom version enter bootloader and reflash it from there.
Woohoo! I accidentally discovered bootloader and flashed a new rom from there.. pity I didnt know what my original rom was, so now I have to re-install everything as sprite seems to corrupt everything whenever I restore (meaning i have to reflash over again)..
wackyD said:
Woohoo! I accidentally discovered bootloader and flashed a new rom from there.. pity I didnt know what my original rom was, so now I have to re-install everything as sprite seems to corrupt everything whenever I restore (meaning i have to reflash over again)..
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For my undersanding only, how did you flash a new rom on your HD as I get the strong feeling this can not be done unless you have the original rom version from your operator.
Thus please explain what rom you used, what is your orginal rom as in what carrier did you get your device from.
Maybe I missed something.
Yeah... show off some of your moderator skills and enligjhten us with some nice fact and details about your flash action. From German to WWE or so ?
lucid said:
Yeah... show off some of your moderator skills and enligjhten us with some nice fact and details about your flash action. From German to WWE or so ?
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I would love to but as you see I can't else I would have a WWE rom on my Swiss device.
So as you see I am in the same boat as you.
I'm pretty sure he just had a matching shipped ROM
wackyD said:
Today I needed to perform a restore from a backup (using Sprite backup), but when the unit rebooted, it won't progress beyond the "smart mobility" screen.. There are the usual orange numbers in the bottom right of the screen, but it doesnt boot beyond that
I have tried hard resetting it (press both vol up and down, then power on) but I cant get to the screen that says caution you are about to hard reset the device etc etc..
Can someone please help me? This has really got me depressed. I paid a lot of money to get this imported from the UK (I live in Australia), and have found the unit so damn valuable/useful to date..
If anyone has any thoughts / ideas, please help..
Click to expand...
Click to collapse
When HR, what does it say when you press both vol up and down, then power on?
did you do HR in power off? or you may try HR after reinstall the battery.
I have not met this, just my suggestion.
the reinstalling battery trick seems to work
I had tried several times to hard reset my stock ROM and finally got it to work by taking out the battery then putting it back in, then first thing hold two volume buttons and press power button on top. Weird how difficult that is!
Yes hard reset is tricky with the buttons... Now I can get it to hard reset quite easily.
1. Press both vol up & down and keep them depressed.
2. Now press the power button briefly while step 1) vol up + down is still depressed. Very important do not press the power button for too long otherwise it won't work. Just press and release...
3. Release the vol up + down keys when you see the red/blue/green stripes on the screen.
4. Follow on screen instructions