Database Develop

Hard Reset not working?

Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage

Dr. Strangelove said:
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Click to expand...
Click to collapse
Few Tricks, Make sure you are not plugged in USB. Make sure you are not "fat fingering it." Some people use chopsticks to be sure. And Hold it for long after the Screen goes Black.

Believe me, I've already tried the things you said.
Although I successfully mananged in the past to hard reset my phone, I checked the threads and the following vid:
How To Hard Reset Kaiser:
http://www.youtube.com/watch?v=fZPzT_L2FZQ
Usually I am the problem, but this time I can't figure out what I'm doing wrong.

Just wondering:
Which part of the Phone (ROM) is in control of the Hard Reset part? (e.g.: Bootloader, Radio Rom, Regular Rom,...)

Use "Clear Storage". It does the same thing.
Also, JM is most likely correct. It is most likely an issue of how you are pushing the buttons. Make sure you hold only ythe soft keys first, using your fingernails, then push the reset tab on the bottom & hold it. Don't just push the reset & release, but keep it held down.

Based on your previous message about your phone being haunted - mine is too btw, I think it's because the soft buttons aren't being acknowledged by the OS - which implies some REAL big problems.
I took mine back to the T-Mobile store today where I got told that it needs to be sent back to their workshops to fix it... and then got told that "mostly they just send out a new phone".
My phone is exhibiting the following symptoms.
1) Green and Red phone buttons do not work.
2) Soft buttons do not work.
3) D-Pad and wheel work intermittently.
4) (and most strange) the back-space key on the slide out keyboard does nothing, and on the virtual keyboard it flashes (to suggest that the key is being pressed) but still does nothing.
I've tried to access the bootloader, and perform a hard reset. I'm now looking for the original T-Mobile ROM to install (which was why I went into the shop), as the issue around the backspace key implies to me that the issue is in the OS not in the hardware.
Jon

Thanks already for all the input.
I've been trying all weekend in every different possible way to perform a hard reset. Fat fingering is really no possibility anymore. I've used every possible tool I had (needle-nose pliers, chopsticks, pens,...) to eliminate fat fingering.
But nothing helped. Jon (a nice guy) might have given a possibly correct diagnosis for my problem. But it wouldn't explain why I still can get into the bootloader.
Problems since receiving my phone from repairs:
Backlight changed out of itself => performed Hard Reset
Phone pad pops up and seems to start dialing => flashed new ROM
Wakes up constantly after a few seconds from standby => performed Hard Throw against the wall
As you can see, my latest problem is that the phone automatically wakes up from standby after a few seconds. The weird thing: it only does this when I put it in standby, but it doesn't wake up if it enters standby by itself.
=> NOTE: This may support the 'fat finger'-theory: the Kaiser gets some sort of keyboard input due to faulty hardware. Therefore I cannot Hard Reset my device, because of the additional faulty input.
I've used the "Clear Storage" method to perform one of my hard resets, but this has to be solved. I will be sending the phone back for yet another repair.
Thanks again for your input everyone.

Problem found?
I think I found the problem:
I just noticed that the camera button is already pushed in halfway (like when you focus the camera before you take a picture). If I push the button gently, it immediately takes a picture without focussing (it does automatically focus before taking the shot, but not on my command).
Also, when I enter the camera app, it sometimes instantly focuses. Other times I cannot focus at all.
Hard reset is still no go.
Yet another thanks for your useful help.

Maybe found the solution?
Hi Guys...
I found that by tapping the base of the phone, it "unlocks" itself, thereby making it work. It's become *S*L*O*W* as hell, and I'm really tempted to ask them to take a look at it, but right now I need all the functions, so I'm holding off.
But, give that a try and see what happens!
Jon

Thanks for still answering my question. Go community!
Dr. Strangelove said:
...
I will be sending the phone back for yet another repair.
...
Click to expand...
Click to collapse
Last week I finally received a fully functional and working Kaiser (have been waiting for that since december...). I couldn't accept a disfunctional Kaiser coming back from repairs.
The problem did indeed seem to be the camare button that was stuck. I tried really hard to get it to unblock, but I didn't work. I must say, I didn't try your method (didn't think of it).
Still thanks a lot.

I am experiencing exact same issues on my Kaiser (Tilt), it randomly starts to type stuff in the phone application on its own and I can't do anything to stop it, I have replaced ROMs, SPLs, Radios, now using a shipped rom with shipped radio but still that problem comes up after a few days of usage and doesn't go away until I hard reset, anyone knows what I can do to fix it? it's probably out of warranty. I checked the camera button and it seems fine.

Problem with my HTC TyTn II

I have a big problem.....
My phone hung this morning on the alarm. It kept on going. So I turned off the phone. A few hours later I booted up the phone again but it didn't boot to the os... it is stuck in the 3 colored bootloader screen
I tried reflashing the original WM6.1 rom. It worked.... until the cusomization had ran. After the customization reboot there was the bootloader again.....
Can anyone help me on this?
Info in the bootloader screen is as folows:
KAIS130
SPL-3.29.0000
CPLD-8
USB
Please help!!

First thing I'd do, is a bulk standard Hard reset on the phone. if it crashes again on the customise, then hard reset again, and soft reset before the customise kicks in.
alternatively, if you're happy to try a custom ROM, then flash it to a new one.
if these dont work, then its time to approach HTC, and see if you can get it repaired...

I allready did a hard reset after flashing my tytn and a soft reset before getting the customization screen. But every time it boots up and it wants to configure my phone. So I cannot get arround the cusomization

While re-flashing my TyTN II to the Orange WM 6.1 Test ROM I did the reset before the customisation...and what happens the phone resets itself to default. It seems that the operators have found a way to make sure that their customisations are added.

Mine is purchased without a account. So there should be no provider **** on it..... It's a realy weird problem though....

Could it be dirt??? I left the battery out for a few hours and it works for a short time. Putted my sim card back in and it stopped working. Reboot and it worked again for a short time but after te next reboot its over again and it wil not come back again. I now plan to leave the battery out for the night see how it is in the morning...

Anyona an idea (bump)

I've got the same problem.
Although I'm able to restart successfully the Kaiser randomly.
If you pay attention to the tricolor screen... it blanks the screen for a very short moment. Precisely in that moment, a message is written in the screen
" No imgafile file found! "
And then went back immediatley to the tricolor screen.
My Kaiser is HTC orginal, updated with the original HTC ROMWINDOWS MOBILE 6.1. I did not nothing special to it, I treated always it carefully... It seems a random Hardware problem. HTC is an awfull brand.
Now I have to go to HTC service... they will get my phone for a couple of months at least.... and I know (from previous experiencies) they work very very badly (they can give your phone back even broken!!)
Conclusion... HTC never more.

Did have the same problem. Asked and RMA to HTC. Shipped the phone on june 30th. Phone came back repaired yesterday !
This morning... the %$* red green blue reappear when I soft reset the unit.
Not very reliable, will have to buy another phone.

** HELP!! ** My Diamond is inoperable!

Hello,
I know you're all very knowledgeable, so I need your help!
I turned off my diamond last night when the battery was running out and since I put it back on charge whatever I do I can't get into it.
Edit: It's actually the T-Mobile version MDA Compact IV but with Manila TF3D and skin.
It starts up, says windows mobile etc. then it gets to the phone lock screen (which is always a bit laggy) but I can only manage a few digits before it locks up and completely freezes, then I have to do a soft reset or remove the battery to even turn it off.
I've tried everything, even typing the password as fast as I can, but I entered the wrong password too many times and now it's asking me enter a series of letters and numbers before I try again (which would be ok if it didn't lock up by then).
What can I do!?
Daveraven

Panic over - read some posts and figured out how to do a hard reset - all sorted now, thanks anyway!
That'll teach me for setting registry cache tweaks to maximum!

glad all is well
now theres...tweaking and there is tweaking

Yeah.. I think I'll stick to the tweaking for now and avoid the tweaking..

daveraven said:
Hello,
I know you're all very knowledgeable, so I need your help!
I turned off my diamond last night when the battery was running out and since I put it back on charge whatever I do I can't get into it.
Edit: It's actually the T-Mobile version MDA Compact IV but with Manila TF3D and skin.
It starts up, says windows mobile etc. then it gets to the phone lock screen (which is always a bit laggy) but I can only manage a few digits before it locks up and completely freezes, then I have to do a soft reset or remove the battery to even turn it off.
I've tried everything, even typing the password as fast as I can, but I entered the wrong password too many times and now it's asking me enter a series of letters and numbers before I try again (which would be ok if it didn't lock up by then).
What can I do!?
Daveraven
Click to expand...
Click to collapse
I had a similar thing and had to remove the SIM and refit....I got mine replaced and have since flashed SwiftBLs rom on the replacement to get rid of all the horrible t-mobile, slow and buggy 1.37.x.x rom......even though they claim everyone is happy with the device.

Ahh .. right - may have to try that SwiftBL ROM then, haven't tried flashing a new ROM yet, will have to read all the instructions etc.
Apart from the pinkness, the original one doesn't bother me too much, I find it pretty fast - especially compared to when I installed the Manila TF3D - it was really slow after that!
** By the way - I've just noticed that since my Hard Reset the weather cannot update it says it cannot connect! What is wrong here? I can get onto the internet but not download the weather!? **
Daveraven

Spontaneous Hard Reset...

My Tilt did a hard reset when today. I pusehd the button for a soft set, and it did a hard one. Anyone ever experience that?
I am suspicious of software. But haven't seen any comments about this problem in any threads on it.
Recently installed software is:
SBP Mobile Shell 3
Finger Suite
Touchpal
Any thoughts?

In order for a full hard reset to happen you need to press the key combination THEN press the green call pickup key.
If it did bypass all those then I guess there is a severe software error for it to manage it.
My only advice would be to be careful and keep a note if it happens again....

Yep. In fact I've found it hard to do a hard resset on my phone. I"ve done 2-3 times over the past 18 months, but haven't for a while.
It's really strange.
The good news is I had a 2 day old backup.

Strange indeeed. Normally the hard reset is done either by a combination of keys as you said or with the “clear storage” function in the settings menu.
However, recently I had a similar "mysterious" experience with a TyTN 1. I installed a new SPL and a new ROM and then I started filling it up with programs and then at one of the soft resets I noticed it was too slow starting up and it did a hard reset instead. What I did is I installed another SPL version (newer one) and I never had this problem again (so far).

Sorry. I'm blank. What is SPL, and what version did you install that helped?

HTC Tytn II freezes sometimes (buttons and screen)

Hi,
I have problem with my HTX Tytn II, from time to time it just freezes, if I try to press any button or press anything on screen simply nothing happens. After couple seconds everything get back to normal. This is pretty annoying when I need to write SMS, I must press some letter 10 times to get it.
If you have some advise, please help.
My phone has Windows Mobile 6.1, I did not install any special app except Skype, have storage card 4GB.
Thanks,
Sinisa.

Have you done a hard reset?

have the same problem
rom 3.34.721.2wwe
radio 1.70.19.09
protokol 25.83.02h
microsd-2gb

ChumleyEX said:
Have you done a hard reset?
Click to expand...
Click to collapse
Yesterday after your post. So far so good, no freezing, will see in next couple of days. I still did not install any app, will do it when catch some time.
Thanks!

and what if hard reset dont working? reflashes doesnt work either