My Tilt did a hard reset when today. I pusehd the button for a soft set, and it did a hard one. Anyone ever experience that?
I am suspicious of software. But haven't seen any comments about this problem in any threads on it.
Recently installed software is:
SBP Mobile Shell 3
Finger Suite
Touchpal
Any thoughts?
In order for a full hard reset to happen you need to press the key combination THEN press the green call pickup key.
If it did bypass all those then I guess there is a severe software error for it to manage it.
My only advice would be to be careful and keep a note if it happens again....
Yep. In fact I've found it hard to do a hard resset on my phone. I"ve done 2-3 times over the past 18 months, but haven't for a while.
It's really strange.
The good news is I had a 2 day old backup.
Strange indeeed. Normally the hard reset is done either by a combination of keys as you said or with the “clear storage” function in the settings menu.
However, recently I had a similar "mysterious" experience with a TyTN 1. I installed a new SPL and a new ROM and then I started filling it up with programs and then at one of the soft resets I noticed it was too slow starting up and it did a hard reset instead. What I did is I installed another SPL version (newer one) and I never had this problem again (so far).
Sorry. I'm blank. What is SPL, and what version did you install that helped?
Related
Every time I change the battery on blueangel and start it up I find that the phone is off and that I have to soft reset to get it to work.
I installed wm5 quite a while back and have had this problem since the beginning. Is there a fix for this?
no, but is it so hard for you to perform soft reset ?
and one more question, how often you hange batteries every 5 minutes? (if i am correct i see why you are upset)
ridan: this is known problem: there is delay between RadioROM starting and initialisation of the device. There is only one fix: when device is booting for the first time, wait 5s (from the time you can see on the screen, that there is no information about radiorom version), then immediately make a soft reset, long before the device will finish booting: after this 2nd soft reset readio rom will boot and everything will work fine.
if you don't want to play like this, there is only one option (and there won't be other in the future): go back to WM2003.
xplode: It shouldn't really matter how often I change my battery as everyone who owns a BA knows that battery life is dependent on usage and can range from a couple of hours to a few days.
And it is not 'hard' to insert the stylus into the reset hole, but it is annoying to find that your phone has been off the whole day just because you forgot to wait 5secs and reset.
jakubd: I was going to change to a different rom, but as you say that its present on all wm5 roms I will ditch the idea. I may switch back to wm2k5 but I'm on the fence at the moment as to whether I will.
thanks for the reply jakubd.
My TytnII freezes every time I turn on Bluetooth. The only way I can unfreeze it is by hard reset. Even after hard reset I can't turn on bluetooth without freezing the phone again. I have tried numerous ROMs but the problem remains. I would like to try uninstalling and reinstalling WM6. Can anyone tell me how to uninstall WM6?
Any other suggestions on how I can solve the Bluetooth problem would be most welcome. Thanks
By doing a hard reset you are reinstalling WM6. Are you installing any other apps that may be causing the problem.
I installed and removed some programs which caused my start menu to go funny.
Only way to solve this was a hard reset.
Press and hold the two soft keys with a - marked on them and then press the reset button on the bottom of the device with the stylus.
This will reset the whole device and you will loose all information, data, settings you have put onto or programmed into the device.#
I did this and left it as it should be out the box from the network
Tom
I think I cleared out everything before hard resetting. I used clear storage before the hard reset. I am sure I have hard reset correctly- using softkeys and reset hole-went to a white screen with blue print. I can only think that the version of WM6 in factory reset has become corrupted, hence my wish to uninstall. Thanks
Unlikely that your factory ROM got corrupted, but you can't UNINSTALL. You can only flash a the factory ROM again - do a search and you'll find the links to the factory ROMs for download. Better yet, flash to a cooked rom in the Upgrade forums, they're MUCH better!
Start > Settings > System > Remove Programs
:O
Later, Lew
I would say that if bluetooth locks your phone on different ROMS and after HARDRESET then its not a software issue as you have killed the software by installing ROMS and Hard Reset..
AH, didn't catch that he'd already tried different ROMs.
Have you tried different radio's? Don't think it'll help but...
Likely is time to send in for repair!
I searched and couldn't find anything on this. I'm running one of Dutty's older roms. The exact one I am not sure of. It has the cube and all. Anyhow, I was trying to find a good onscreen qwerty keyboard and I installed the HTC Touch Keyboard + Keypad from Dutty's sight. Things were going fine all day now it seems as if i can no longer access my text or emails from any of the possible links. Really odd. If any one has a clue as to what's causing this that would be awesome. Oh I uninstalled the cab but this didn't help. Thanks!
usually when I have a problem and I've tried everything I can think of to fix it, I hard reset. Unless you have a ton of programs installed and customized options, hard reset.
to hard reset your device (this will wipe it clean by the way) press and Hold both soft keys while inserting your stylus into the soft reset hole. you'll get a screen with instructions on what to do next.
Yeah I have a bunch of things i'd hate to lose. Thanks though, i'll keep that as a last resort.
if you download and install "Sprite Backup" it will save your entire phone settings including customization, cab installs, and just about everything else. So that way you can hard reset and then just load up sprite backup to restore everything.
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Dr. Strangelove said:
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Click to expand...
Click to collapse
Few Tricks, Make sure you are not plugged in USB. Make sure you are not "fat fingering it." Some people use chopsticks to be sure. And Hold it for long after the Screen goes Black.
Believe me, I've already tried the things you said.
Although I successfully mananged in the past to hard reset my phone, I checked the threads and the following vid:
How To Hard Reset Kaiser:
http://www.youtube.com/watch?v=fZPzT_L2FZQ
Usually I am the problem, but this time I can't figure out what I'm doing wrong.
Just wondering:
Which part of the Phone (ROM) is in control of the Hard Reset part? (e.g.: Bootloader, Radio Rom, Regular Rom,...)
Use "Clear Storage". It does the same thing.
Also, JM is most likely correct. It is most likely an issue of how you are pushing the buttons. Make sure you hold only ythe soft keys first, using your fingernails, then push the reset tab on the bottom & hold it. Don't just push the reset & release, but keep it held down.
Based on your previous message about your phone being haunted - mine is too btw, I think it's because the soft buttons aren't being acknowledged by the OS - which implies some REAL big problems.
I took mine back to the T-Mobile store today where I got told that it needs to be sent back to their workshops to fix it... and then got told that "mostly they just send out a new phone".
My phone is exhibiting the following symptoms.
1) Green and Red phone buttons do not work.
2) Soft buttons do not work.
3) D-Pad and wheel work intermittently.
4) (and most strange) the back-space key on the slide out keyboard does nothing, and on the virtual keyboard it flashes (to suggest that the key is being pressed) but still does nothing.
I've tried to access the bootloader, and perform a hard reset. I'm now looking for the original T-Mobile ROM to install (which was why I went into the shop), as the issue around the backspace key implies to me that the issue is in the OS not in the hardware.
Jon
Thanks already for all the input.
I've been trying all weekend in every different possible way to perform a hard reset. Fat fingering is really no possibility anymore. I've used every possible tool I had (needle-nose pliers, chopsticks, pens,...) to eliminate fat fingering.
But nothing helped. Jon (a nice guy) might have given a possibly correct diagnosis for my problem. But it wouldn't explain why I still can get into the bootloader.
Problems since receiving my phone from repairs:
Backlight changed out of itself => performed Hard Reset
Phone pad pops up and seems to start dialing => flashed new ROM
Wakes up constantly after a few seconds from standby => performed Hard Throw against the wall
As you can see, my latest problem is that the phone automatically wakes up from standby after a few seconds. The weird thing: it only does this when I put it in standby, but it doesn't wake up if it enters standby by itself.
=> NOTE: This may support the 'fat finger'-theory: the Kaiser gets some sort of keyboard input due to faulty hardware. Therefore I cannot Hard Reset my device, because of the additional faulty input.
I've used the "Clear Storage" method to perform one of my hard resets, but this has to be solved. I will be sending the phone back for yet another repair.
Thanks again for your input everyone.
Problem found?
I think I found the problem:
I just noticed that the camera button is already pushed in halfway (like when you focus the camera before you take a picture). If I push the button gently, it immediately takes a picture without focussing (it does automatically focus before taking the shot, but not on my command).
Also, when I enter the camera app, it sometimes instantly focuses. Other times I cannot focus at all.
Hard reset is still no go.
Yet another thanks for your useful help.
Maybe found the solution?
Hi Guys...
I found that by tapping the base of the phone, it "unlocks" itself, thereby making it work. It's become *S*L*O*W* as hell, and I'm really tempted to ask them to take a look at it, but right now I need all the functions, so I'm holding off.
But, give that a try and see what happens!
Jon
Thanks for still answering my question. Go community!
Dr. Strangelove said:
...
I will be sending the phone back for yet another repair.
...
Click to expand...
Click to collapse
Last week I finally received a fully functional and working Kaiser (have been waiting for that since december...). I couldn't accept a disfunctional Kaiser coming back from repairs.
The problem did indeed seem to be the camare button that was stuck. I tried really hard to get it to unblock, but I didn't work. I must say, I didn't try your method (didn't think of it).
Still thanks a lot.
I am experiencing exact same issues on my Kaiser (Tilt), it randomly starts to type stuff in the phone application on its own and I can't do anything to stop it, I have replaced ROMs, SPLs, Radios, now using a shipped rom with shipped radio but still that problem comes up after a few days of usage and doesn't go away until I hard reset, anyone knows what I can do to fix it? it's probably out of warranty. I checked the camera button and it seems fine.
All my hardbuttons work but nothing works on the screen no matter how long i press down or hard or soft. The touchscreen just isnt working. I just woke up this morning and it stoped working.
Does anyone have any thoughts?
Please help I dont understand why its doing this I cant turn my volume up or anything
Well,
You still have to provide a few more information if you really want someone finding out the cause of your problem!
What have you done last on your device before it happened? Are you still running on the factory installed ROM? Have you tried SOFT RESET and HARD RESET yet? And so on ...
Hmmm,
people always seem to forget that we have no clue about the actual condition of their devices! We further can't possible know what they have tried already to solve the problem. In addition, it is important to remember what had been done last on the device before the problem occured (such as installing / removing software, screwing with the device's registry, reflashing, giving it a bath and so on ...)
Well the last thing I installed on my phone was slide to unlock and that was like a month ago. I have soft and hard reset and I'm stuck in the set up after the Hard Reset were it has you touch to continue. I am on factory rom. The only software on it was TomTom 7, spb shell, slide to unlock. Everything worked fine on it and then I touched my screen one day and noticed it wasnt responding to my touch and it really just came out of the blue like I have not dropped it or got it wet or anything no problems until now.
Any other information you need let me know?
Thanks