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Hi,
I have a Qtek9090 which I upgraded yesterday to Helmi BA WM2k5 AKU2.6 Beta (v.1.1.2 Beta).
Everything went fine and I do like it (apart from the usual problems with WiFi, BT,...).
However I got into a shock-state when I turned it on this morning after leaving it in the craddle during the night for charging:
It would turn on, but the screen was completly f..ked up!!!
I did a Softreset -> screen still messed up
I did a Hardreset -> screen still messed up
I did reflash the upgrade -> screen still messed up
I took out the battery for half an hour and put it back -> still the same
After many resets and so on, suddenly I got the color stripes again and the phone booted normaly. I did not even loose any data.
Next I put it to charge again and after a while (the screen went off meanwhile), I turned it on and guess: scrambled screen again.
This time, I did the Reset this way: battery-notch off, kept the Softreset pressed and simultaneously put the battery-notch on again.
Is this a known problem (shouldn't be - I searched the forum!)?
Why does this happen?
Any ideas???
Also, I have these questions:
- What is this selection one has to do after the upgrade for (2. and 3. item YES)? What should the first item be: YES or NO? Can this be the cause for my problem?
- Would it be wise to downgrade again? (In case this is a defect -> so I can try to claim warranty, if things get worse...)
- What is the patch for energy management for? Where can I download it, as the link in the Wiki does not work? (Has this to do with my problem?)
Thanks,
vma
The problem remains.
It does not seem to depend on the charging, but happens when the device is turned off for some time.
When I turn it on it will either work fine, or funtion with a wild flickering screen.
Arrggghhhh!!!
Am I the only one with this problem?
Cheers,
vma
Hi,
Some month have passed on this issue. The reason I did not post about it, was because I had to send my BA for repair and one never knows if the "enemy" is listening... Now the warranty has expired anyway and mey BA is fully working.
It may have been a coincidence, but one day after the upgrade the screen went mad and totally messed up. Only 1 Hardreset in about 100 tries would bring it back to normal for some period of time and even reflashing it with WM5 or 2003SE would not make it work normal again.
The screen would get messed up suddenly for no particular reason, normally during a standby.
At the end I had to send it in for repair, which was actually a good thing, as I complained about the loose stylo and bad working hardkeys, all within warranty.
I got a new key-pcb, backside and they reflashed the device with 2003SE.
I am almost sure that I must have done something wrong with the upgrade to WM5.
Strangely I was able to flash 2003SE onto it, though it did still not work properly: hours with messed screen and sometimes out of the blue I would turn it on and the screen was OK again for a few hours.
Could it be a bad cable connection, which got repaired as well? Was it just a software problem?
One of the things I was in doubt with: when you enter this menu to format the device, the instructions say to switch two options, but the menu on my device had three options. Sorry - I do not exactly recall the details.
Anyone with an idea, why my device went mad?
As a side-note: while WM5 was great, while it worked during the one day it worked. I specially liked to be able to turn the device completly off or being able to remove the battery without loosing data.
However: not having my beloved BA fo two weeks made me reconsider doing experiments on it. Since I have it back I did not reconsider flashing it again.
But I would like to understand what had happend...
Cheers,
vma
May I assume from the lack of replies, that this was a pure coincidence on my device?
Nobody else experimented this weird problems after upgrading to WM5?
I am considering upgrading my phone again, essentially because I am tired of being afraid of discharging the battery and thus losing all data...
Cheers,
vma
Have my att tilt for over a week now and i noticed I need to perform soft reset at least twice a day. I am not sure if that's normal but I think it's annoying since I rely on it for reminders. This morning I had to do a soft reset because it froze during the night. I am not sure if I want to use it as alarm clock.
I am using the Dutty's V4 RTM and Radio 1.27.12.11.
Is there something I can do or do i need to get used to it?
Other than that and the bluetooth not working with my infiniti g35, i love it.
No problems for me, never had to do an softreset because of freezing up. Only because of my battery problem.
I soft reset a couple of times a week - just for good measure (after running memmaid or something to assure good operations). Don't think I've ever "needed" to other than during flashing and installations. Using Dutty's V2 (medium), but moments from flashing Q-Mobile 1.2. I tend to avoid things like cubes and S2U and such (justified or not, I see them as unnecessary resource hogs), but am hardly minimalistic as far as installing programs.
Perhaps you'd be happier with a "liter" ROM? I'm still testing to find the one I want to stick with. That being said, I love the V2 medium - just looking to appease my inner flashing addict.
i love it when ppl use cooked ROMs and then complain about issues...No offense to anybody. I used cooked ROMs on the Hermes as well. Not on my TILT. I do not have to reset the Tilt, but when I do is because a third party program freezes.
And also remember, any program that you install, might cause issues, because crappy programming...It's not necessary the OS...
Using Qmobile 1.2 for about a week. Might have had to soft rest once or twice. Not too bad. I think mainly because of Navizon though...
I never really had to soft reset due to crashes, but i normally do softresets after configuring registries that require soft resets. Otherwise, its on 24/7!!
I soft reset when I find my phone getting a little sluggish. It's like a computer, I figure, and I restart my computer multiple times a week. Either way, I don't think there's any harm in soft resetting too much.
I find I have to soft reset fairly often. Probably every day. I am using stock ROM but have installed a bunch of stuff, so I am suspicious of that.
I do have a Cube installed, and am considering dropping it off. Not sure if that will help or not.
I find that there are a lot of posts about various quirks on Tilt. And I will say, "Gee, that doesn't happen to me", and of course next thing you know it does. Some of the stuff is just me still learing how I can get myself into trouble. For example today my sound quit and I couldn't hear music from WMP. But it turned out that the problem was that sometime I had hit that little speaker at the top which opend the volume control, and before getting it closed I had deactivated sound. So even with volume at 100%, no sound. Interesting...
Anyway, as some said, I suspect combination of installing stuff causes issues. The more you install the more likely it will be problematic. But then, for me anyway, one reason I have this unit is so I can put stuff on it to make it productive. But then, after all, it is a version of Windows, so after a while, probably need to reload from scratch (hard reset).
yea most likely its the stuff u put on the stock? o men do some upgade.
I do soft reset about once in 14 days. I usually do it when my available RAM approaches 40 MB. Don't remember it has ever crashed on me except for a few times when usiing opera mobile.
Actually I after using the TyTn II for 3 months now I am starting to believe that the instability issues we relate with windows mobile are becoming more of a myth than a reality
I guess I soft reset too often? I do it about 15 times a day. By choice, though.
mick2021 said:
Have my att tilt for over a week now and i noticed I need to perform soft reset at least twice a day. I am not sure if that's normal but I think it's annoying since I rely on it for reminders. This morning I had to do a soft reset because it froze during the night. I am not sure if I want to use it as alarm clock.
I am using the Dutty's V4 RTM and Radio 1.27.12.11.
Is there something I can do or do i need to get used to it?
Other than that and the bluetooth not working with my infiniti g35, i love it.
Click to expand...
Click to collapse
just hard reset, it may help
I normally do a soft reset every morning when I disconnect my Tilt from the computer, since Active Sync kicks in every so often during the night and drains the RAM by running. . . but it's still between 50 - 55MB, even at that. Other than that, the only time I've had to soft reset is when an app would freeze up -- which isn't very often.
most of the times i soft reset is after installing a program or vice versa when it tells me it needs to do so...rarely will i have to do it cuz it froze or whatnot
I'm in exactly the same boat as bapssystupr3m3, I only soft reset it when an installed application tells me i need to do so.
Other than that, I frequently make sure I close all the apps that are just running in the background and my kaiser appears fine.
Only soft resets when schedule back up comes up daily. Other than the scheduled backup, no resets (so far *knock on wood*).
what's wrong with resetting the phone? It doesn't hurt..
I'm using the stock HTC rom, and can only remember one time when something locked up on me (a third party app) and I ended up soft-resetting, the only other times I've done it have been after installing/configuring new things. I guess in the normal course of things I maybe reset... once a week? Sometimes more, but never for any negative reason.
I'd say the uptime on this device is at least as good as my last Symbian-based phone, and the myth of Windows Mobile being unstable is just that - a myth.
I'm using the stock Tilt rom with just a few things installed and have to reset most days. Yesterday when I woke up I discovered my phone had crashed at 11:30 the previous evening when someone had called me. Today when I woke up an hour late I reset the phone because my alarms hadn't worked nor were the notifications for messages...
I soft-reset once everyday (in the morning). It's part of my daily routine now. I use ClearTemp program to clear everything (start menu, cache, etc.) and then soft-reset using that program as well.
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Dr. Strangelove said:
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Click to expand...
Click to collapse
Few Tricks, Make sure you are not plugged in USB. Make sure you are not "fat fingering it." Some people use chopsticks to be sure. And Hold it for long after the Screen goes Black.
Believe me, I've already tried the things you said.
Although I successfully mananged in the past to hard reset my phone, I checked the threads and the following vid:
How To Hard Reset Kaiser:
http://www.youtube.com/watch?v=fZPzT_L2FZQ
Usually I am the problem, but this time I can't figure out what I'm doing wrong.
Just wondering:
Which part of the Phone (ROM) is in control of the Hard Reset part? (e.g.: Bootloader, Radio Rom, Regular Rom,...)
Use "Clear Storage". It does the same thing.
Also, JM is most likely correct. It is most likely an issue of how you are pushing the buttons. Make sure you hold only ythe soft keys first, using your fingernails, then push the reset tab on the bottom & hold it. Don't just push the reset & release, but keep it held down.
Based on your previous message about your phone being haunted - mine is too btw, I think it's because the soft buttons aren't being acknowledged by the OS - which implies some REAL big problems.
I took mine back to the T-Mobile store today where I got told that it needs to be sent back to their workshops to fix it... and then got told that "mostly they just send out a new phone".
My phone is exhibiting the following symptoms.
1) Green and Red phone buttons do not work.
2) Soft buttons do not work.
3) D-Pad and wheel work intermittently.
4) (and most strange) the back-space key on the slide out keyboard does nothing, and on the virtual keyboard it flashes (to suggest that the key is being pressed) but still does nothing.
I've tried to access the bootloader, and perform a hard reset. I'm now looking for the original T-Mobile ROM to install (which was why I went into the shop), as the issue around the backspace key implies to me that the issue is in the OS not in the hardware.
Jon
Thanks already for all the input.
I've been trying all weekend in every different possible way to perform a hard reset. Fat fingering is really no possibility anymore. I've used every possible tool I had (needle-nose pliers, chopsticks, pens,...) to eliminate fat fingering.
But nothing helped. Jon (a nice guy) might have given a possibly correct diagnosis for my problem. But it wouldn't explain why I still can get into the bootloader.
Problems since receiving my phone from repairs:
Backlight changed out of itself => performed Hard Reset
Phone pad pops up and seems to start dialing => flashed new ROM
Wakes up constantly after a few seconds from standby => performed Hard Throw against the wall
As you can see, my latest problem is that the phone automatically wakes up from standby after a few seconds. The weird thing: it only does this when I put it in standby, but it doesn't wake up if it enters standby by itself.
=> NOTE: This may support the 'fat finger'-theory: the Kaiser gets some sort of keyboard input due to faulty hardware. Therefore I cannot Hard Reset my device, because of the additional faulty input.
I've used the "Clear Storage" method to perform one of my hard resets, but this has to be solved. I will be sending the phone back for yet another repair.
Thanks again for your input everyone.
Problem found?
I think I found the problem:
I just noticed that the camera button is already pushed in halfway (like when you focus the camera before you take a picture). If I push the button gently, it immediately takes a picture without focussing (it does automatically focus before taking the shot, but not on my command).
Also, when I enter the camera app, it sometimes instantly focuses. Other times I cannot focus at all.
Hard reset is still no go.
Yet another thanks for your useful help.
Maybe found the solution?
Hi Guys...
I found that by tapping the base of the phone, it "unlocks" itself, thereby making it work. It's become *S*L*O*W* as hell, and I'm really tempted to ask them to take a look at it, but right now I need all the functions, so I'm holding off.
But, give that a try and see what happens!
Jon
Thanks for still answering my question. Go community!
Dr. Strangelove said:
...
I will be sending the phone back for yet another repair.
...
Click to expand...
Click to collapse
Last week I finally received a fully functional and working Kaiser (have been waiting for that since december...). I couldn't accept a disfunctional Kaiser coming back from repairs.
The problem did indeed seem to be the camare button that was stuck. I tried really hard to get it to unblock, but I didn't work. I must say, I didn't try your method (didn't think of it).
Still thanks a lot.
I am experiencing exact same issues on my Kaiser (Tilt), it randomly starts to type stuff in the phone application on its own and I can't do anything to stop it, I have replaced ROMs, SPLs, Radios, now using a shipped rom with shipped radio but still that problem comes up after a few days of usage and doesn't go away until I hard reset, anyone knows what I can do to fix it? it's probably out of warranty. I checked the camera button and it seems fine.
Hi.
First i hope i post this in the right section.
I bought my X1 it was the R1.
months ago, i had upgraded to R2.
No problem.
Since yesterday, i had flash it to R3, and i noticed many problems.
1st:If i maintain the hangup button, it used to locked the phone.
Now, i have a soft reset.
2nd:If i launch the slideshow on sd card's pictures, randomly i have a Soft reset.
3rd.I can use my phone normally.
Perform some regular action,many times, and suddently, one actions which had work minutes ago, lead to a Soft reset.
Any ideas? ?
I'm thinking to downgrade it to R2 to see.
Thanks for your help and advices.
David.
Downgraded to R2
Hi.
I had downgrade the X1 to R2AA, french.
No more SoftReset when "hangup" is hold.
No more SoftReset when slideshow is running.
Will see if, during the day, it reboot by itself.
I forgot to mention , for the R3, i had install the 1% driver battery : http://forum.xda-developers.com/showthread.php?t=514647
Will not bother the Thread of battery yet, if i'm not sure is related to softreset.
If after this day, no soft reset, i will go back to R3 without the driver , and try to see if it's more stable.....
Thanks you .
[Edit]
Hangup hold (long time > 5sec), leads to a softreset.
i'm wondering if it's a "normal" feature.
But , so far, no more random Soft Reset on normal usage (slideshow, phone, calendar).
David.
After 1 day of normal usage:
Some Soft resets.
Sometimes, when i plug the usb cable.
Sometimes, when i lock the phone (maintaining hangup)
Sometimes, by itself.
Any suggestions?
Before flashing the R3 i did not noticed any trouble.
Flashing can corrupt something, even when i flash back the R2?
Thanks for you support.
David
Hi.
After almost a week, some soft reset by itself.
No one has an idea to solve it?
Thank you.
David.
i know alot of you all dont want me to start a new thread but my phone is acting crazy and i need help ASAP its giving me plenty of problems but only going to ask to help a couple....
1.) i installed psShutXP Power key on my phone and it worked great and actually still does but after it has been on my phone my phone will soft reset at any given moment(mainly when im on a phone call)...i have uninstalled and installed to see if that was the problem and unistalled again and still no fix please help on this problem first
2.) sometimes when i hit my power key to wake up the phone from sleep mode it gives me either an all black screen or an all white screen so i will have to put it back to sleep and try 2 or 3 times
P.S. i own the htc fuze from at&t in the US and same ROM as it came with...PLEASE help and dont flame and i will not add another thread of this kind again
No worries friend. This site is here to help.
Your best bet is to try a hard reset. This will wipe the device and set it back to factory fresh state. Just like you took it our of the box.
The downside to this is all of your data and programs in memory will be wiped out. The SD card will be fine, but to be safe, remove it befre you hard reset.
To hard reset, do the following:
1. turn the device off.
2. press and hold the volume down and Enter Button (round one on front)
3. Soft reset and keep holding down volume.
4. follow instructions on the screen.
Since you are faced with this, you may want to try flashing a new ROM or deleting some of the ATT "bloat" that comes pre installed. Check here for new ROM advice. Check here for a lighter set-up of the factory ROM.
Good luck.
Doug M.
is it any other way i might be able to fix without hard reset...just want that to be a last resort
P.S. my phone have seen some water it fell in outside during a rain storm so didnt know if that would have something to do with it also but this also happen a couple of months ago
It sounds like you have already tried the normal procedures. Your best bet for future stability is to start over. If you follow one of the 2 guides in my earlier post, you will have a much more stable device going forward. It takes a bit of time, but is worth it. Once you get the hang of it, it gets easier.
Doug M.
just try to hard reset it. you always can go back to factory ROM.
now im using wm 6.5, and my device performance is spectacular. XDA is the best.
thx guys.....i will try the energy rom 3 wm 6.5 that i have heard alot about
energy rom is a good choice and my current rom .
don't worry , once you figure out the rom scene you will hard reset all the time and will learn how to backup your contacts and texts .
a good thing is that nrg's rom even has a good restoring program built in . Pim restore . i use it religiously .
If you run into problems flashing another ROM or the phone still "acts" up, the drop or the water may have damaged some circuitry in the device.
You may need to restore to a factory state and send it in for service.
thx guys i was out of town.........but yea i got a replacement coming in so back to the drawing board with adding all the software i had on the old one to the new one but once again thx
my phone would turn off randomly and when slid it shut. bent the battery pins out a bit and all good now. just thought I'd add that as a possible problem/solution
lol wish you told me a few days sooner i just filed insurance claim and got a new but thx anyway because i might just have to do that with phone....im not hard on phones just bad luck if you know what i mean
Other things to do in the future if you come across similar problems:
1. Uninstall the last app you installed prior to having the problems.
2. See if problem is still there...
3. Repeat 1&2.
Always back up your data... There are some very nice backup programs available.
If above doesn't work.
Hard Reset and load programs one at a time after hard reset until problem reappears...or hopefully does not reappear.
If you load a bunch of apps on your phone, it can be more difficult to narrow down because of the amount of changes made by each app it may not return to the same state after uninstalling a program. That is why Hard Reset can be your friend...