I have a big problem.....
My phone hung this morning on the alarm. It kept on going. So I turned off the phone. A few hours later I booted up the phone again but it didn't boot to the os... it is stuck in the 3 colored bootloader screen
I tried reflashing the original WM6.1 rom. It worked.... until the cusomization had ran. After the customization reboot there was the bootloader again.....
Can anyone help me on this?
Info in the bootloader screen is as folows:
KAIS130
SPL-3.29.0000
CPLD-8
USB
Please help!!
First thing I'd do, is a bulk standard Hard reset on the phone. if it crashes again on the customise, then hard reset again, and soft reset before the customise kicks in.
alternatively, if you're happy to try a custom ROM, then flash it to a new one.
if these dont work, then its time to approach HTC, and see if you can get it repaired...
I allready did a hard reset after flashing my tytn and a soft reset before getting the customization screen. But every time it boots up and it wants to configure my phone. So I cannot get arround the cusomization
While re-flashing my TyTN II to the Orange WM 6.1 Test ROM I did the reset before the customisation...and what happens the phone resets itself to default. It seems that the operators have found a way to make sure that their customisations are added.
Mine is purchased without a account. So there should be no provider **** on it..... It's a realy weird problem though....
Could it be dirt??? I left the battery out for a few hours and it works for a short time. Putted my sim card back in and it stopped working. Reboot and it worked again for a short time but after te next reboot its over again and it wil not come back again. I now plan to leave the battery out for the night see how it is in the morning...
Anyona an idea (bump)
I've got the same problem.
Although I'm able to restart successfully the Kaiser randomly.
If you pay attention to the tricolor screen... it blanks the screen for a very short moment. Precisely in that moment, a message is written in the screen
" No imgafile file found! "
And then went back immediatley to the tricolor screen.
My Kaiser is HTC orginal, updated with the original HTC ROMWINDOWS MOBILE 6.1. I did not nothing special to it, I treated always it carefully... It seems a random Hardware problem. HTC is an awfull brand.
Now I have to go to HTC service... they will get my phone for a couple of months at least.... and I know (from previous experiencies) they work very very badly (they can give your phone back even broken!!)
Conclusion... HTC never more.
Did have the same problem. Asked and RMA to HTC. Shipped the phone on june 30th. Phone came back repaired yesterday !
This morning... the %$* red green blue reappear when I soft reset the unit.
Not very reliable, will have to buy another phone.
Related
Hi,
I have a Qtek9090 which I upgraded yesterday to Helmi BA WM2k5 AKU2.6 Beta (v.1.1.2 Beta).
Everything went fine and I do like it (apart from the usual problems with WiFi, BT,...).
However I got into a shock-state when I turned it on this morning after leaving it in the craddle during the night for charging:
It would turn on, but the screen was completly f..ked up!!!
I did a Softreset -> screen still messed up
I did a Hardreset -> screen still messed up
I did reflash the upgrade -> screen still messed up
I took out the battery for half an hour and put it back -> still the same
After many resets and so on, suddenly I got the color stripes again and the phone booted normaly. I did not even loose any data.
Next I put it to charge again and after a while (the screen went off meanwhile), I turned it on and guess: scrambled screen again.
This time, I did the Reset this way: battery-notch off, kept the Softreset pressed and simultaneously put the battery-notch on again.
Is this a known problem (shouldn't be - I searched the forum!)?
Why does this happen?
Any ideas???
Also, I have these questions:
- What is this selection one has to do after the upgrade for (2. and 3. item YES)? What should the first item be: YES or NO? Can this be the cause for my problem?
- Would it be wise to downgrade again? (In case this is a defect -> so I can try to claim warranty, if things get worse...)
- What is the patch for energy management for? Where can I download it, as the link in the Wiki does not work? (Has this to do with my problem?)
Thanks,
vma
The problem remains.
It does not seem to depend on the charging, but happens when the device is turned off for some time.
When I turn it on it will either work fine, or funtion with a wild flickering screen.
Arrggghhhh!!!
Am I the only one with this problem?
Cheers,
vma
Hi,
Some month have passed on this issue. The reason I did not post about it, was because I had to send my BA for repair and one never knows if the "enemy" is listening... Now the warranty has expired anyway and mey BA is fully working.
It may have been a coincidence, but one day after the upgrade the screen went mad and totally messed up. Only 1 Hardreset in about 100 tries would bring it back to normal for some period of time and even reflashing it with WM5 or 2003SE would not make it work normal again.
The screen would get messed up suddenly for no particular reason, normally during a standby.
At the end I had to send it in for repair, which was actually a good thing, as I complained about the loose stylo and bad working hardkeys, all within warranty.
I got a new key-pcb, backside and they reflashed the device with 2003SE.
I am almost sure that I must have done something wrong with the upgrade to WM5.
Strangely I was able to flash 2003SE onto it, though it did still not work properly: hours with messed screen and sometimes out of the blue I would turn it on and the screen was OK again for a few hours.
Could it be a bad cable connection, which got repaired as well? Was it just a software problem?
One of the things I was in doubt with: when you enter this menu to format the device, the instructions say to switch two options, but the menu on my device had three options. Sorry - I do not exactly recall the details.
Anyone with an idea, why my device went mad?
As a side-note: while WM5 was great, while it worked during the one day it worked. I specially liked to be able to turn the device completly off or being able to remove the battery without loosing data.
However: not having my beloved BA fo two weeks made me reconsider doing experiments on it. Since I have it back I did not reconsider flashing it again.
But I would like to understand what had happend...
Cheers,
vma
May I assume from the lack of replies, that this was a pure coincidence on my device?
Nobody else experimented this weird problems after upgrading to WM5?
I am considering upgrading my phone again, essentially because I am tired of being afraid of discharging the battery and thus losing all data...
Cheers,
vma
This is the second time in two days.
After upgrading my Diamond to official ROM 1.93 ITA it happened for the second time (so far) that it crashed while it was in standby. I couldn't receive calls/sms nor turn it on pushing the power button. I had to remove battery, wait a few seconds and then re-insert it soft-resetting the device.
Did anyone experienced the same problem ?
I've never had such a problem on the 1.93 WWE ROM.
Work Ok for me no problem so far, did you make a hard reset after you flash the rom? I allways make that after a flash even twice
I installed the .93 official ITA rom from HTC site three days agò and no problem so far.
I have had also one 'hang' when the device came out of stand-by. The screen was messed up and the device hang completely. I did it a soft reset and it worked again.
Take out Sim Card and hard reset.
help foor ?
where would i find my sim card and how would i remove it? I have the
Sprint HTC Diamond
My diamond keeps resetting itself to the splashscreen page and goes no further. I try to hard reset and it will just get me to the same splash screen as I got before and it won't go any further into the hard reset.
I think that if i can get it to do the hard reset, that i would be ok and be able to get rid of the ROM that seemed to cause this situation. I had last put SwiftBL-WWE-Diamond-v7-0-Full-16MbPP on my unit and this started happening right after it was done.
I am open to any suggestions that any of you have for me. I haven't been without a phone or my pda for many years and don't know how long i can go without before happens.
Dorothy
ezzie said:
where would i find my sim card and how would i remove it? I have the
Sprint HTC Diamond
My diamond keeps resetting itself to the splashscreen page and goes no further. I try to hard reset and it will just get me to the same splash screen as I got before and it won't go any further into the hard reset.
I think that if i can get it to do the hard reset, that i would be ok and be able to get rid of the ROM that seemed to cause this situation. I had last put SwiftBL-WWE-Diamond-v7-0-Full-16MbPP on my unit and this started happening right after it was done.
I am open to any suggestions that any of you have for me. I haven't been without a phone or my pda for many years and don't know how long i can go without before happens.
PS I don't think this is the right thread to ask your question, but w/e...
Dorothy
Click to expand...
Click to collapse
The problem with your phone is that you used a rom that is intended for the GSM version Diamond, and the Sprint one you got is a CDMA, so there's no SIM card in the Diamond you got. You should just try to get into bootloader and go from there...
sorry, wasn't able to find a thread that addressed this. I can't get into bootloader. any idea's how to get into it other than the vol down/reset?
Nevermind. Sprint is sending me a new one. they said it was looped and nothing can be done.
Hi..
Have had my Touch diamont for some time.
and it keeps rebooting endlessly..
It can be upp for a couple of hours, and then its starts..
reboots 40 times, (comes to the Touch Diamond logo, and then back to start again)
Have tryed everything, eaven returned it to the seller, but they claims there is nothing wrong with it...
tryed hard reset, new rom, soft reset, eaven manually formating the internal memory,,
Nothing works...
what can i do?
no one can help?
The only thing comes to my mind is that you have to insist the seller that your phone has warranty and they must bring it to the service. Or, try directly to the HTC service. Make sure you have the original SPL and original ROM, otherwise you will not have thephone repaired under warranty!
Good luck
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
It sounds like your issue could be similar to what I am experiencing....
I know of 5 other Diamonds with these EXACT symptoms...
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.
I am hoping to gang up on HTC to force them to recognise this problem....
Hi guys,
I've got a bit of a problem with my friends X1...
A while ago I updated my X1 to WM6.5 and it works perfect...
But last week my friend asked me to update her phone as well, so I did
Now here's the problem:
After updating, the phone got stuck on loading, it didn't even get past the SE screen...
Turned it on and off for a couple of times, soft reset, hard reset, nothing worked...
I was still able to get the phone in the tri-colour screen, so I did, and I installed a stripped down version of WM6.5
And it worked!
But this afternoon she called me up to say that the phone was having problems again.
She often can't turn it on, and when she can it seems as if it has lost all of its memory again, comletely blank as if you just got it out of the box... (So you have to setup your screen again, the time and date etc...)
I did it exactly as id did mine, and mine still works perfect...
What could have gone wrong?
First I put Hard-SPL on the device.
Then I used the rom update utility from christian-web.nl/sections.php?section=Xperia_rom (I used version 3.810)
And thats it!
Does somebody have any idea what could be the problem?
Thanks,
Rob
A few days back I read somewhat of the same story, about the phone hard resetting by itself. Can't recall where, but it was somewhere in the Xperia section of this forum.
Did you do a hard reset after flash? Or maybe task29 before flashing her phone?
Try the hard reset first and see if that helps.
2 Years Already glad I use Diamond. After that, I just I Use Android.
My issue is not. Indiridiğim from xda, I was using WM6.5 HTC ROM Sense Interface. Although some still memnumdum kasmasına. The remaining amount of available RAM 5lere% when using Opera I recently fell and the device locked up. I threw the reset and not opened again. Pin kilitleniyordu screen. Hard Reset felan saying somehow, opened just installed the new rom. Roma finished the installation without any problems. But now only the screen "Touch Diamond" logo, and just waiting for coming. Rom information does not even appear red letter Alta. This Time felan reset did not work either, of course. How it can bring a solution. Fela is the stock SPL. Is she being used for situations in this type of problem occurred biliyorum.Flash.
Truva said:
2 Years Already glad I use Diamond. After that, I just I Use Android.
My issue is not. Indiridiğim from xda, I was using WM6.5 HTC ROM Sense Interface. Although some still memnumdum kasmasına. The remaining amount of available RAM 5lere% when using Opera I recently fell and the device locked up. I threw the reset and not opened again. Pin kilitleniyordu screen. Hard Reset felan saying somehow, opened just installed the new rom. Roma finished the installation without any problems. But now only the screen "Touch Diamond" logo, and just waiting for coming. Rom information does not even appear red letter Alta. This Time felan reset did not work either, of course. How it can bring a solution. Fela is the stock SPL. Is she being used for situations in this type of problem occurred biliyorum.Flash.
Click to expand...
Click to collapse
Sorry, my English is also not perfect, but I can't understand you completly.
Please try the following points:
1. take the battery out for a few seconds and replace it again
2. try a hardreset
3. go to bootloader and flash the stock-rom from your provider (phone-brand: o2, orange, t-mobile ...)
Good luke (if you not already done it before)