Database Develop

Hard Reset not working?

Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage

Dr. Strangelove said:
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Click to expand...
Click to collapse
Few Tricks, Make sure you are not plugged in USB. Make sure you are not "fat fingering it." Some people use chopsticks to be sure. And Hold it for long after the Screen goes Black.

Believe me, I've already tried the things you said.
Although I successfully mananged in the past to hard reset my phone, I checked the threads and the following vid:
How To Hard Reset Kaiser:
http://www.youtube.com/watch?v=fZPzT_L2FZQ
Usually I am the problem, but this time I can't figure out what I'm doing wrong.

Just wondering:
Which part of the Phone (ROM) is in control of the Hard Reset part? (e.g.: Bootloader, Radio Rom, Regular Rom,...)

Use "Clear Storage". It does the same thing.
Also, JM is most likely correct. It is most likely an issue of how you are pushing the buttons. Make sure you hold only ythe soft keys first, using your fingernails, then push the reset tab on the bottom & hold it. Don't just push the reset & release, but keep it held down.

Based on your previous message about your phone being haunted - mine is too btw, I think it's because the soft buttons aren't being acknowledged by the OS - which implies some REAL big problems.
I took mine back to the T-Mobile store today where I got told that it needs to be sent back to their workshops to fix it... and then got told that "mostly they just send out a new phone".
My phone is exhibiting the following symptoms.
1) Green and Red phone buttons do not work.
2) Soft buttons do not work.
3) D-Pad and wheel work intermittently.
4) (and most strange) the back-space key on the slide out keyboard does nothing, and on the virtual keyboard it flashes (to suggest that the key is being pressed) but still does nothing.
I've tried to access the bootloader, and perform a hard reset. I'm now looking for the original T-Mobile ROM to install (which was why I went into the shop), as the issue around the backspace key implies to me that the issue is in the OS not in the hardware.
Jon

Thanks already for all the input.
I've been trying all weekend in every different possible way to perform a hard reset. Fat fingering is really no possibility anymore. I've used every possible tool I had (needle-nose pliers, chopsticks, pens,...) to eliminate fat fingering.
But nothing helped. Jon (a nice guy) might have given a possibly correct diagnosis for my problem. But it wouldn't explain why I still can get into the bootloader.
Problems since receiving my phone from repairs:
Backlight changed out of itself => performed Hard Reset
Phone pad pops up and seems to start dialing => flashed new ROM
Wakes up constantly after a few seconds from standby => performed Hard Throw against the wall
As you can see, my latest problem is that the phone automatically wakes up from standby after a few seconds. The weird thing: it only does this when I put it in standby, but it doesn't wake up if it enters standby by itself.
=> NOTE: This may support the 'fat finger'-theory: the Kaiser gets some sort of keyboard input due to faulty hardware. Therefore I cannot Hard Reset my device, because of the additional faulty input.
I've used the "Clear Storage" method to perform one of my hard resets, but this has to be solved. I will be sending the phone back for yet another repair.
Thanks again for your input everyone.

Problem found?
I think I found the problem:
I just noticed that the camera button is already pushed in halfway (like when you focus the camera before you take a picture). If I push the button gently, it immediately takes a picture without focussing (it does automatically focus before taking the shot, but not on my command).
Also, when I enter the camera app, it sometimes instantly focuses. Other times I cannot focus at all.
Hard reset is still no go.
Yet another thanks for your useful help.

Maybe found the solution?
Hi Guys...
I found that by tapping the base of the phone, it "unlocks" itself, thereby making it work. It's become *S*L*O*W* as hell, and I'm really tempted to ask them to take a look at it, but right now I need all the functions, so I'm holding off.
But, give that a try and see what happens!
Jon

Thanks for still answering my question. Go community!
Dr. Strangelove said:
...
I will be sending the phone back for yet another repair.
...
Click to expand...
Click to collapse
Last week I finally received a fully functional and working Kaiser (have been waiting for that since december...). I couldn't accept a disfunctional Kaiser coming back from repairs.
The problem did indeed seem to be the camare button that was stuck. I tried really hard to get it to unblock, but I didn't work. I must say, I didn't try your method (didn't think of it).
Still thanks a lot.

I am experiencing exact same issues on my Kaiser (Tilt), it randomly starts to type stuff in the phone application on its own and I can't do anything to stop it, I have replaced ROMs, SPLs, Radios, now using a shipped rom with shipped radio but still that problem comes up after a few days of usage and doesn't go away until I hard reset, anyone knows what I can do to fix it? it's probably out of warranty. I checked the camera button and it seems fine.

Problem with my HTC TyTn II

I have a big problem.....
My phone hung this morning on the alarm. It kept on going. So I turned off the phone. A few hours later I booted up the phone again but it didn't boot to the os... it is stuck in the 3 colored bootloader screen
I tried reflashing the original WM6.1 rom. It worked.... until the cusomization had ran. After the customization reboot there was the bootloader again.....
Can anyone help me on this?
Info in the bootloader screen is as folows:
KAIS130
SPL-3.29.0000
CPLD-8
USB
Please help!!

First thing I'd do, is a bulk standard Hard reset on the phone. if it crashes again on the customise, then hard reset again, and soft reset before the customise kicks in.
alternatively, if you're happy to try a custom ROM, then flash it to a new one.
if these dont work, then its time to approach HTC, and see if you can get it repaired...

I allready did a hard reset after flashing my tytn and a soft reset before getting the customization screen. But every time it boots up and it wants to configure my phone. So I cannot get arround the cusomization

While re-flashing my TyTN II to the Orange WM 6.1 Test ROM I did the reset before the customisation...and what happens the phone resets itself to default. It seems that the operators have found a way to make sure that their customisations are added.

Mine is purchased without a account. So there should be no provider **** on it..... It's a realy weird problem though....

Could it be dirt??? I left the battery out for a few hours and it works for a short time. Putted my sim card back in and it stopped working. Reboot and it worked again for a short time but after te next reboot its over again and it wil not come back again. I now plan to leave the battery out for the night see how it is in the morning...

Anyona an idea (bump)

I've got the same problem.
Although I'm able to restart successfully the Kaiser randomly.
If you pay attention to the tricolor screen... it blanks the screen for a very short moment. Precisely in that moment, a message is written in the screen
" No imgafile file found! "
And then went back immediatley to the tricolor screen.
My Kaiser is HTC orginal, updated with the original HTC ROMWINDOWS MOBILE 6.1. I did not nothing special to it, I treated always it carefully... It seems a random Hardware problem. HTC is an awfull brand.
Now I have to go to HTC service... they will get my phone for a couple of months at least.... and I know (from previous experiencies) they work very very badly (they can give your phone back even broken!!)
Conclusion... HTC never more.

Did have the same problem. Asked and RMA to HTC. Shipped the phone on june 30th. Phone came back repaired yesterday !
This morning... the %$* red green blue reappear when I soft reset the unit.
Not very reliable, will have to buy another phone.

ROM 1.93 and crashes !

This is the second time in two days.
After upgrading my Diamond to official ROM 1.93 ITA it happened for the second time (so far) that it crashed while it was in standby. I couldn't receive calls/sms nor turn it on pushing the power button. I had to remove battery, wait a few seconds and then re-insert it soft-resetting the device.
Did anyone experienced the same problem ?

I've never had such a problem on the 1.93 WWE ROM.

Work Ok for me no problem so far, did you make a hard reset after you flash the rom? I allways make that after a flash even twice

I installed the .93 official ITA rom from HTC site three days agò and no problem so far.

I have had also one 'hang' when the device came out of stand-by. The screen was messed up and the device hang completely. I did it a soft reset and it worked again.

Take out Sim Card and hard reset.

help foor ?
where would i find my sim card and how would i remove it? I have the
Sprint HTC Diamond
My diamond keeps resetting itself to the splashscreen page and goes no further. I try to hard reset and it will just get me to the same splash screen as I got before and it won't go any further into the hard reset.
I think that if i can get it to do the hard reset, that i would be ok and be able to get rid of the ROM that seemed to cause this situation. I had last put SwiftBL-WWE-Diamond-v7-0-Full-16MbPP on my unit and this started happening right after it was done.
I am open to any suggestions that any of you have for me. I haven't been without a phone or my pda for many years and don't know how long i can go without before happens.
Dorothy

ezzie said:
where would i find my sim card and how would i remove it? I have the
Sprint HTC Diamond
My diamond keeps resetting itself to the splashscreen page and goes no further. I try to hard reset and it will just get me to the same splash screen as I got before and it won't go any further into the hard reset.
I think that if i can get it to do the hard reset, that i would be ok and be able to get rid of the ROM that seemed to cause this situation. I had last put SwiftBL-WWE-Diamond-v7-0-Full-16MbPP on my unit and this started happening right after it was done.
I am open to any suggestions that any of you have for me. I haven't been without a phone or my pda for many years and don't know how long i can go without before happens.
PS I don't think this is the right thread to ask your question, but w/e...
Dorothy
Click to expand...
Click to collapse
The problem with your phone is that you used a rom that is intended for the GSM version Diamond, and the Sprint one you got is a CDMA, so there's no SIM card in the Diamond you got. You should just try to get into bootloader and go from there...

sorry, wasn't able to find a thread that addressed this. I can't get into bootloader. any idea's how to get into it other than the vol down/reset?
Nevermind. Sprint is sending me a new one. they said it was looped and nothing can be done.

Problem losing the top line of my display

Okay, I've searched and can't find this problem but hopefully somebody may have some ideas.
Quite frequently, I lose the top line of my display (the one with the start button and the system status icons). Everything else works but that line just disappears.
If I then lock the device it comes back. When I unlock it, it sometimes stays but sometimes disappears again once it's unlocked and I then have to turn my phone off and back on again.
I have a standard Orange UK phone, standard ROM and I've used some of the performance tweaks listed here. I've also disabled Touchflo and am using spb diary as my home page.
Anybody any ideas because this is driving me mad?

I had the same, but only when TF3D was deactivated. Since I use it again, it doesn't happen anymore...

It happens on my Orange diamond as well - stock 1.37 rom with TF3D enabled.
It seems to happen once every 4-5 days, and doesn't really have a pattern. Sometimes it's switching between Today and Second Today, sometimes it's rotating, sometimes it's unlocking etc..

flash a new ROM
Hello there.
Well i just recommend you to flash a new cooked ROM. I havent seen this behavior with a cooked ROM.
Best regards.

Well, at least it isn't just me but does anybody have any idea what causes the problem and how it can be solved.
Could it be something to do with glyph memory?

I used to see this sometimes on the orange rom. Since flashing a cooked rom makes the device twice as fast - and removes that problem - I would just flash it.

unwired4 said:
I used to see this sometimes on the orange rom. Since flashing a cooked rom makes the device twice as fast - and removes that problem - I would just flash it.
Click to expand...
Click to collapse
I know it's the wrong forum to say this but I'm just a bit scared to flash it because I've never done it before.
I'm worried about either a) bricking it or b) losing some setting that Orange put in to connect to their network (voice, data, voice mail etc).

Hi
I've had a similar Problem!
It seems to happen when I take the phone out of sleep cos I've got a text and its locked (I've set it for 30min).
I press the power button but the screen only half lights and the top line doesn't display. It sometimes says 'password' in the top left but does nothing if I press it.
I can slide along the bottom line but it doesn't work properly.
Interestingly I also have a Orange Diamond 1.37 ROM (which I've unlocked).
I'm gonna flash with HTC's ROM from there site and I'll let everyone know if the problem persists.
Wish me luck

TheFlash007 said:
Hi
I've had a similar Problem!
It seems to happen when I take the phone out of sleep cos I've got a text and its locked (I've set it for 30min).
I press the power button but the screen only half lights and the top line doesn't display. It sometimes says 'password' in the top left but does nothing if I press it.
I can slide along the bottom line but it doesn't work properly.
Interestingly I also have a Orange Diamond 1.37 ROM (which I've unlocked).
I'm gonna flash with HTC's ROM from there site and I'll let everyone know if the problem persists.
Wish me luck
Click to expand...
Click to collapse
And what happened?

Hi
Sorry for the delay. I tried the HTC site ROM but it just gave me a message saying 'Sorry, this software download is not suitable for your device'.
So it looks like i'm stuck cos its still doing it about once a day just have to switch of and on again.

TheFlash007 said:
Hi
Sorry for the delay. I tried the HTC site ROM but it just gave me a message saying 'Sorry, this software download is not suitable for your device'.
So it looks like i'm stuck cos its still doing it about once a day just have to switch of and on again.
Click to expand...
Click to collapse
Okay. I still have the problem and am very, very tempted to try flashing a new ROM (and Radio). But I just can't quite work up the courage to do it since I've never done it before and it's the fear of the unknown.

dastewart said:
Well, at least it isn't just me but does anybody have any idea what causes the problem and how it can be solved.
Could it be something to do with glyph memory?
Click to expand...
Click to collapse
This happens to me too. I have a T-Mobile Compact IV.
I've found that using FreeUP RAM (part of SKTools) not only releases memory, but also fixes this problem (until the next time it happens, which admittedly is not often).

Just wanted to say that I've upgraded my Orange ROM to the new 1.93 and I haven't had this problem....yet.
2 days without problems so I thought it may be safe to post.

IVe also had this on 1.37.x.x on my mda cmpct IV. Like everyone on here Im considering flashing but Im waiting for t-mobile to release an update (they keep telling me the will, presummably the 1.93.x.x) so that if I then brick the puppy - I can blame it on there rom upgrade.
I want this phone to be better, I know it can be with a ROM change...but I dont want to brick it and for once in my life will have some patience to wait.

Xperia stuck on loading

Hi guys,
I've got a bit of a problem with my friends X1...
A while ago I updated my X1 to WM6.5 and it works perfect...
But last week my friend asked me to update her phone as well, so I did
Now here's the problem:
After updating, the phone got stuck on loading, it didn't even get past the SE screen...
Turned it on and off for a couple of times, soft reset, hard reset, nothing worked...
I was still able to get the phone in the tri-colour screen, so I did, and I installed a stripped down version of WM6.5
And it worked!
But this afternoon she called me up to say that the phone was having problems again.
She often can't turn it on, and when she can it seems as if it has lost all of its memory again, comletely blank as if you just got it out of the box... (So you have to setup your screen again, the time and date etc...)
I did it exactly as id did mine, and mine still works perfect...
What could have gone wrong?
First I put Hard-SPL on the device.
Then I used the rom update utility from christian-web.nl/sections.php?section=Xperia_rom (I used version 3.810)
And thats it!
Does somebody have any idea what could be the problem?
Thanks,
Rob

A few days back I read somewhat of the same story, about the phone hard resetting by itself. Can't recall where, but it was somewhere in the Xperia section of this forum.
Did you do a hard reset after flash? Or maybe task29 before flashing her phone?
Try the hard reset first and see if that helps.