Hi..
Have had my Touch diamont for some time.
and it keeps rebooting endlessly..
It can be upp for a couple of hours, and then its starts..
reboots 40 times, (comes to the Touch Diamond logo, and then back to start again)
Have tryed everything, eaven returned it to the seller, but they claims there is nothing wrong with it...
tryed hard reset, new rom, soft reset, eaven manually formating the internal memory,,
Nothing works...
what can i do?
no one can help?
The only thing comes to my mind is that you have to insist the seller that your phone has warranty and they must bring it to the service. Or, try directly to the HTC service. Make sure you have the original SPL and original ROM, otherwise you will not have thephone repaired under warranty!
Good luck
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
It sounds like your issue could be similar to what I am experiencing....
I know of 5 other Diamonds with these EXACT symptoms...
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.
I am hoping to gang up on HTC to force them to recognise this problem....
Related
Hi,
Had my Diamond about a month now, flashed a few Roms and have stuck with whats in my signiture.
The problem i have is that occasionaly it decides to do a soft reset while it is in the middle of being used! i have Hard SPL 1.40 Dev edition. It does it no matter which ROM i'm using.
any ideas?
Cheers,
no one????
***BUMP***
Well I had a glitch here or there, but sorted all that now.
If you keep getting soft resets with the original firmware then suggest RMA.
RMA...?
i have flashed different ROMs/SPLs and always had the same problem.
Do you have any processes loaded at startup that can be responsible for this? Or perhaps a tweak you always use?
no i dont ever do the same thing, all i do is flash a ROM, have contacts from Sim card.... never back anything up lol
In about 5 weeks of use (stock ROM) the phone did reset once or twice, but that's about it.
If yours is doing that often, then perhaps it has a hardware problem, considering that it happens with different ROMs.
yeh, returning to stock ROM/SPL etc now to return to HTC....
And then they have a look at it, don't see a soft-reset occuring, flash the phone and return it to you... If the failure is hard to reproduce don't send it back. You will get your phone back after three weeks and nothing happened.
Soft resets looks more like a software problem, not a hardware.
I got my diamond yesterday and didnt flash a new rom. Still stuck with the old one, but it also has done some softresets randomly. I didnt even install any apps. Any ideas?
I have a big problem.....
My phone hung this morning on the alarm. It kept on going. So I turned off the phone. A few hours later I booted up the phone again but it didn't boot to the os... it is stuck in the 3 colored bootloader screen
I tried reflashing the original WM6.1 rom. It worked.... until the cusomization had ran. After the customization reboot there was the bootloader again.....
Can anyone help me on this?
Info in the bootloader screen is as folows:
KAIS130
SPL-3.29.0000
CPLD-8
USB
Please help!!
First thing I'd do, is a bulk standard Hard reset on the phone. if it crashes again on the customise, then hard reset again, and soft reset before the customise kicks in.
alternatively, if you're happy to try a custom ROM, then flash it to a new one.
if these dont work, then its time to approach HTC, and see if you can get it repaired...
I allready did a hard reset after flashing my tytn and a soft reset before getting the customization screen. But every time it boots up and it wants to configure my phone. So I cannot get arround the cusomization
While re-flashing my TyTN II to the Orange WM 6.1 Test ROM I did the reset before the customisation...and what happens the phone resets itself to default. It seems that the operators have found a way to make sure that their customisations are added.
Mine is purchased without a account. So there should be no provider **** on it..... It's a realy weird problem though....
Could it be dirt??? I left the battery out for a few hours and it works for a short time. Putted my sim card back in and it stopped working. Reboot and it worked again for a short time but after te next reboot its over again and it wil not come back again. I now plan to leave the battery out for the night see how it is in the morning...
Anyona an idea (bump)
I've got the same problem.
Although I'm able to restart successfully the Kaiser randomly.
If you pay attention to the tricolor screen... it blanks the screen for a very short moment. Precisely in that moment, a message is written in the screen
" No imgafile file found! "
And then went back immediatley to the tricolor screen.
My Kaiser is HTC orginal, updated with the original HTC ROMWINDOWS MOBILE 6.1. I did not nothing special to it, I treated always it carefully... It seems a random Hardware problem. HTC is an awfull brand.
Now I have to go to HTC service... they will get my phone for a couple of months at least.... and I know (from previous experiencies) they work very very badly (they can give your phone back even broken!!)
Conclusion... HTC never more.
Did have the same problem. Asked and RMA to HTC. Shipped the phone on june 30th. Phone came back repaired yesterday !
This morning... the %$* red green blue reappear when I soft reset the unit.
Not very reliable, will have to buy another phone.
This is the second time in two days.
After upgrading my Diamond to official ROM 1.93 ITA it happened for the second time (so far) that it crashed while it was in standby. I couldn't receive calls/sms nor turn it on pushing the power button. I had to remove battery, wait a few seconds and then re-insert it soft-resetting the device.
Did anyone experienced the same problem ?
I've never had such a problem on the 1.93 WWE ROM.
Work Ok for me no problem so far, did you make a hard reset after you flash the rom? I allways make that after a flash even twice
I installed the .93 official ITA rom from HTC site three days agò and no problem so far.
I have had also one 'hang' when the device came out of stand-by. The screen was messed up and the device hang completely. I did it a soft reset and it worked again.
Take out Sim Card and hard reset.
help foor ?
where would i find my sim card and how would i remove it? I have the
Sprint HTC Diamond
My diamond keeps resetting itself to the splashscreen page and goes no further. I try to hard reset and it will just get me to the same splash screen as I got before and it won't go any further into the hard reset.
I think that if i can get it to do the hard reset, that i would be ok and be able to get rid of the ROM that seemed to cause this situation. I had last put SwiftBL-WWE-Diamond-v7-0-Full-16MbPP on my unit and this started happening right after it was done.
I am open to any suggestions that any of you have for me. I haven't been without a phone or my pda for many years and don't know how long i can go without before happens.
Dorothy
ezzie said:
where would i find my sim card and how would i remove it? I have the
Sprint HTC Diamond
My diamond keeps resetting itself to the splashscreen page and goes no further. I try to hard reset and it will just get me to the same splash screen as I got before and it won't go any further into the hard reset.
I think that if i can get it to do the hard reset, that i would be ok and be able to get rid of the ROM that seemed to cause this situation. I had last put SwiftBL-WWE-Diamond-v7-0-Full-16MbPP on my unit and this started happening right after it was done.
I am open to any suggestions that any of you have for me. I haven't been without a phone or my pda for many years and don't know how long i can go without before happens.
PS I don't think this is the right thread to ask your question, but w/e...
Dorothy
Click to expand...
Click to collapse
The problem with your phone is that you used a rom that is intended for the GSM version Diamond, and the Sprint one you got is a CDMA, so there's no SIM card in the Diamond you got. You should just try to get into bootloader and go from there...
sorry, wasn't able to find a thread that addressed this. I can't get into bootloader. any idea's how to get into it other than the vol down/reset?
Nevermind. Sprint is sending me a new one. they said it was looped and nothing can be done.
I have had my G1 for about 6 months. I flashed a custom ROM few months ago, everything has worked fine. Few days ago something weird started happening. The screen will NOT light up when the phone is closed, doesn't matter what buttons I press or what I do, the screen will stay black. The only time the screen turns on is when I open the phone. When the screen is on and the phone is open and I close the phone, the screen will go dark and shut off...
I have tried hard reset that didnt help. Next think i would try is to format the phone and load up new OS.
Before I do that I would like to know if this happened to anyone else. Also I would like to know if this is hardware related or OS related.
Please help me!
Its still in warranty right? flash the stock rom and send it back, tell them you did a hard reset to try and fix it but it didn't work (explains away why your data isn't on the phone)
Sounds like a hardware issue. As Newbie said, reflash the stock ROM, if that doesn't fix it take it back to Tmo (assuming you're on a contract).
Hey guys,
I have a problem with this phone. I got my relative's note 8 for trying to fix ( i'm not android expert ).
As she says, for no reason phone freezed and shuted down. After that charging problem started, and battery doesn't show real percentage.
After that i got the phone, and tried to go factory reset in recovery menu. Now phone stucks at samsung logo. Sometimes it stucks at blue screen with "no command" text.
Phone doesn't works all the time also. For example, somehow phone charged %100, after that i tried to open it, it stucked at samsung logo. I tried hard reset, screen off and no more screen. After 4-5 hours it worked again, but stuck at samsung screen again.
I send phone to trusted local repair shop. They couldn't managed to fix also, they reported me that it should be motherboard issue and they can't do anything about it. I don't know did they tried to install stock rom again.
I see no reason for motherboard issue. No water, no big damage or something else happened to phone. There should be a way to fix this and i seek your support here.
Whaki said:
Hey guys,
I have a problem with this phone. I got my relative's note 8 for trying to fix ( i'm not android expert ).
As she says, for no reason phone freezed and shuted down. After that charging problem started, and battery doesn't show real percentage.
After that i got the phone, and tried to go factory reset in recovery menu. Now phone stucks at samsung logo. Sometimes it stucks at blue screen with "no command" text.
Phone doesn't works all the time also. For example, somehow phone charged %100, after that i tried to open it, it stucked at samsung logo. I tried hard reset, screen off and no more screen. After 4-5 hours it worked again, but stuck at samsung screen again.
I send phone to trusted local repair shop. They couldn't managed to fix also, they reported me that it should be motherboard issue and they can't do anything about it. I don't know did they tried to install stock rom again.
I see no reason for motherboard issue. No water, no big damage or something else happened to phone. There should be a way to fix this and i seek your support here.
Click to expand...
Click to collapse
I would go with what the repair shop said personally. They certainly know a lot more than I do. Unfortunately things do just break even with no error for the owner themselves.
It is definitely worth trying to flash stock rom with Odin though.
stonedpsycho said:
I would go with what the repair shop said personally. They certainly know a lot more than I do. Unfortunately things do just break even with no error for the owner themselves.
It is definitely worth trying to flash stock rom with Odin though.
Click to expand...
Click to collapse
Thanks for your thoughts, honestly i don't expect it to work again, but before throw away i want to try all chances