Database Develop

Help! Dead phone!!

Hi, i posted in the Mr.Clean g4 rom thread about what happened to me, but i really want to try my best in seeing if there is a possible fix for this phone. I'm sorry if i'm being annoying, but i am going to try everything in my power to get this phone to work, cause i wasn't able to replace it, and it was so expensive! AND I LOVE IT DEATHHHHHHH
Allright, i have a T-Mobile USA MDA, now i'm not sure if it has a g3 or g4 chip, that is my mistake. I went ahead and installed the g4 version of mr clean. It Installed, loaded up and i calibrated my screen and everything was going great. Then it started installing the customizations, and it turned off, forever. It won't turn on, no bootloader, no nothing. I had a 60% charge on the battery when this started, and this shouldn't be the problem as it loaded up fine, and it was charging while the customizations where loading.
So now i'm left with a plastic brick. Thank you for any kind of help whatsoever.
again, sorry to be asking for this, but i'm so desperate at this point.

I am a newby but am a reader of about 7 months.
I too have exactly the same issue on three devices. I tried one and it went brickward bound. Thought it was a dodgy device so tried another..........exactly the same again. Then my very patient and understanding boss walked in and said that he tried his last night and......well.....now I have three bricks on my desk. :? The only diference to the post before me is that mine are T-Mobile UK Wizards.
Any thoughts would be most welcome.

Mine went exactly the same way R.I.P
What exactly happens in the customization? I thought it was just installing the odd program etc?

Not dead yet
:lol: :lol: :lol: :lol: You probably had the G4 chipset you can always take the phone for replacement. Just tell them it wasn't working when you got it home. Tell them it won't power on

Same issue with me here, Mine just stopped working too... Now I brought it back to the Tmobile store, and I have 2 wait for 2 weeks..
Except. I did not have an non Tmobile Rom on it..

f18viper said:
Hi, i posted in the Mr.Clean g4 rom thread about what happened to me, but i really want to try my best in seeing if there is a possible fix for this phone. I'm sorry if i'm being annoying, but i am going to try everything in my power to get this phone to work, cause i wasn't able to replace it, and it was so expensive! AND I LOVE IT DEATHHHHHHH
Allright, i have a T-Mobile USA MDA, now i'm not sure if it has a g3 or g4 chip, that is my mistake. I went ahead and installed the g4 version of mr clean. It Installed, loaded up and i calibrated my screen and everything was going great. Then it started installing the customizations, and it turned off, forever. It won't turn on, no bootloader, no nothing. I had a 60% charge on the battery when this started, and this shouldn't be the problem as it loaded up fine, and it was charging while the customizations where loading.
So now i'm left with a plastic brick. Thank you for any kind of help whatsoever.
again, sorry to be asking for this, but i'm so desperate at this point.
Click to expand...
Click to collapse
exactly the same here, mda vario is dead too. looking for solutions.

JTAG flashing?
I wonder if anyone has information on how to JTAG flash a Wizard G4, or would be this just be at HTC's factories/repair depots?
(JTAG flashing is attaching clips to certain chip pinouts and flashing it using a dedicated device that is for this purpose.)

I've kill Charmy...hope not forever

My friend have brought me MDA Compact II GER (IPL/SPL 2.06), i've tried to update it to WWE many times, but deutsch was still there. T-Mobile UK ship wrote me "Invalid Vender ID", lockwiz-lockwiz03a didn't help. Today, after flashing, it powered on, when i saw "tappen sie bitte..." i've became mad and made hard reset instead soft. Charmer powered off...that's all, no resets, no bootloader, no charging. What have i done! This is not hardware. Now waiting for fully charged battery. Any suggestions?
P.S Why after flashing Vlodec/Nocturne 004.4 great work with 1st method it was still Germanese

Charged battery brought me zero result, so this: http://forum.xda-developers.com/showthread.php?t=303257 is not my chance... By the way it attempts to power on from external power supply, but LCD is dark & there's still no bootloader.
Community, would you advise something for me, please.

well, if you did like it says in the other thread, power cable directly to the pins of the batery, probably your charmer is dead for real.
it happens almost the same thing to me. right now is in the tecnical assistence HTC, because in here Portugal i don't have t-mobile, they call me saying they can't do nothing here..afff
so i believe my charmer is realy dead...
by the way i upgrade from t-mobile end went dead...afff

Doul said:
P.S Why after flashing Vlodeck/Nocturne 004.4 great work with 1st method it was still Germanese
Click to expand...
Click to collapse
The rom did not flash at all. It is in english. Please Use 2ND method.

Well, thanx for advice, i'll try it, after Charmers resurection (if it possible), now i'm a customer at service (non official), but there's one problem: if boot-rise impossible, there's no flashers for BGA's in my city...

I Think Its Bricked!!!!!

OH MY GOD I WAS TRYING TO GET MY PHONE BACK TO FACTORY DEFAULD AND IT WENT TO SWITCH THE PHONE INTO BOOTLOADER AND IT SAID IT WAS A COMMUNICATIONS ERROR AND THE 8125 NEVER CAME BACK ON , THE CHARGER LIGHT DOESNT COME ON IF I PLUG IT IN TO THE WALL CHARGER, BUT IF I TAKE THE BATTERY OUT THE SCREEN WILL GO WHITE FOR A SHORT SECOND AND THE CHARGER LIGHT WILL FLICKER
DO YOU THINK ATT WILL TAKE IT BACK I HAD IT 6 DAYS AND IT WAS HARD SPL 2
Srry for my bad english

You should have a 30 day warranty on the device from store you purchased it from. If not, just contact HTC support if the device will not boot.

so just make up some excuse to send it to att

Be careful when trying to lie to AT&T or T-Mobile. If your device is CID unlocked then your warranty is void. They may not realize this at first but once they dis-assemble the device for refurbishment they will and they may be able to trace it back to you so just be really careful.

can you get into bootloader mode?
are you sure the battery was charged enuff to reboot again?
try changing the battery if you have another fully charged one adn try to get into bootloader ode if you can then youre fine dude

dharvey4651 said:
Be careful when trying to lie to AT&T or T-Mobile. If your device is CID unlocked then your warranty is void. They may not realize this at first but once they dis-assemble the device for refurbishment they will and they may be able to trace it back to you so just be really careful.
Click to expand...
Click to collapse
Don't try to scare of people!
I exchanged my MDA three times no problem for CID unlocked half years ago! it will not void your warranty!

cgigate said:
Don't try to scare of people!
I exchanged my MDA three times no problem for CID unlocked half years ago! it will not void your warranty!
Click to expand...
Click to collapse
A friend of mine screwed up a G4 8125 he had (I tried to warn him about not flashing anything he found) after he had CID unlocked and flashed some rom from another website (it wasn't from here). He sent the phone in to Cingular telling them that the phone had quit working. They sent him a replacement with no questions asked. About 1 month later he received his old phone back with a letter stating his warranty had been voided due to software upgrades they had found he had done, and he had a charge on his next bill for $399 for the replacement phone they had sent him. He fought Cingular for a couple of months over it, but they held firm to what they had found had been done, and last I knew he finally just paid the bill (over time).
So, I'm glad you were able to do exchanges with T-Mobile, but I know first hand someone that got burned trying to do this, and Cingular did know what had been done. Its not an urban legend, or a story just to scare people. Using tools here will void your warranty. I think in most cases the carriers will not determine this (Like yourself, another friend of mine that I put Crossbow Unloaded on his phone, had issues, and Cingular replaced it with no issues), but it does happen...

mfrazzz said:
A friend of mine screwed up a G4 8125 he had (I tried to warn him about not flashing anything he found) after he had CID unlocked and flashed some rom from another website (it wasn't from here). He sent the phone in to Cingular telling them that the phone had quit working. They sent him a replacement with no questions asked. About 1 month later he received his old phone back with a letter stating his warranty had been voided due to software upgrades they had found he had done, and he had a charge on his next bill for $399 for the replacement phone they had sent him. He fought Cingular for a couple of months over it, but they held firm to what they had found had been done, and last I knew he finally just paid the bill (over time).
So, I'm glad you were able to do exchanges with T-Mobile, but I know first hand someone that got burned trying to do this, and Cingular did know what had been done. Its not an urban legend, or a story just to scare people. Using tools here will void your warranty. I think in most cases the carriers will not determine this (Like yourself, another friend of mine that I put Crossbow Unloaded on his phone, had issues, and Cingular replaced it with no issues), but it does happen...
Click to expand...
Click to collapse
Thank you.
I do not lie to people or try to scare them... I am merely looking out for people. Fortunately when I received my handset exchange, I had a G4 that was not CID unlocked and I just put the original firmware back on it before sending it in since it was hardware reasons that I sent it back.

now im scared and dont know what to do the battery was fully charged

i was trying to frlash the original rom and the phone bombed when it went to bootloader,

No need to be scared. I was just looking out for your wallet.
Are you using Vista? Vista cannot talk to your device in bootloader mode.
Also, I highly doubt your device is really bricked. It takes something really stupid to brick your device. Unless you flashed a G3 IPL/SPL to a G4 device or vice versa, your device cannot be permanently bricked. There's got to be a way to fix it.
List all information about your device... service provider, model of phone, IPL/SPL, Whether you think it is a G3 or G4, and a history of everything you did to your phone since you started messing with it.
Hopefully with all of that information, we can figure out what you did wrong to cause this and hopefully find a solution.

Try to get back into boot loader.
Pull the battery out, then put it back in
Hold camera button and press the power button.
It should take you to a rainbow screen (bootloader mode)
If it does, then you are ok. No harm no foul...
Then try and reflash the latest Cingular 2.25 release available from HTC's website
If it does not turn on, then you probably toasted the battery or the mainboard. HTC has a long warranty on hardware issues. They dont cover the battery, but AT&T will, if the phone replacement does not get your phone back up. This is what happened to me. All you have to do is tell them you plugged the phone into charge (which you were doing without even knowing it) and then the phone went dead, never too boot again.
Thats exactly what I told them, with my CID unlocked G3. They replaced and I was all good.
Everyone has a diffrent tale to tell so take the advice as just that. Someone elses experience. Hope this helps.

Its a 8125 g4 the hard spl cingular not sim unlocked the phone's light flickers when i take the battery out i purchased the refurb one and i was reading att's website it said somethin about they will charge you the online price well its only 80 bucks just in case

i knew i shouldve traded with my neice for her G3 , I ordered three 1 g4 and 2 g3's

i Was going to tell them exactly that but i wanted to check here because u guys r smart by the way i charged it this morn and went to flash it back to factory and it bombed do you think the battery is dead

Ok, so enough with the horror stories (my intent wasn't to scare you, but just make it clear, I have seen AT&T back charge someone, so you (and others) can understand the risks)...
Now, lets see if we can recover this device for this guy...
First thing first. Pull the battery out of the phone and leave it out for an hour (or more).
Next - Pull your SIM card out. Make sure the contacts are clean on the card. Put the SIM card back in and make sure its seated well.
Now, put the battery back in. Try to turn on the phone (I doubt it works, yet, but lets give it a shot). If by chance the phone does turn on (most likely to the bootloader mode, then hook up the USB cable and try flashing the Official rom for this device.
If it doesn't turn on (what I expect), then pull the battery again and leave it out for 15 mins. While the battery is out, try to turn on the phone once. This is just to discharge any charge that may be in the device.
After 15 mins, put the battery back in and DO NOT TRY TO TURN IT ON. Now, get your AC wall charger for your phone, and plug your phone in. Again, do NOT try to turn it on yet, just plug it in. Let it stay hooked up to the wall charger for 1 hour without doing anything else to the phone. I'm hoping that at some point during this time, the battery charge light may come on. If the light does come on then let it charge up.
If the charge light still doesn't come on, then leave it plugged in and try to turn on the phone. I'm hoping by this time it will work. If it doesn't then you may have to do a search on these forums for JTAG and look at the hardware option of getting your phone back (I've never done a JTAG operation so I can't help you with it. In the Wizard forum there were discussions of this last winter / spring where someone rescued their bricked phone.
Hope this helps...

just waitin and hopes this works if it does how can i repay you? Free computer software (not Warez) a legit purchased program

the-equinoxe said:
Usage:
-connect your device
-Start hard_SPL-G4.exe
-Push the "Check DOC" button
-> The tool now checks whether your device is truly a G4, if not, it will give you an error and stops.
-> after this a dos box pops up, and it loads the softSPL to your device, to enable hard-SPL flashing.
-> then a Rom Update Utility will start, ONLY proceed if your screen is white!
-Proceed with the upgrade, it will only take a minute.
After reboot the IPL version is : 2.21.0001 and the SPL is 2.21.olip
Now you have Hard SPL
You can flash the ROMs with the RUU in the ROM package, should you have trouble with upgrading, try Mun's RUU (thanks for the tip Boto).
So no need to downgrade before upgrade anymore.
But don't flash ROMs containing IPL/SPL.
_____________________________________________________________________
As I have mentioned before in this post:
You shouldn't try to update ROM's with IPL/SPL after HARD SPL.
BUT: If you want to update IPL/SPL for G4 after hard SPL, do as following:
-disassemble ROM with IPL/SPL of your liking
Usage: typho5.exe -x nk.nbf
-reassemble the ROM or IPL/SPL with NKnbftool.
Make shure you only use G4 IPL/SPL for your G4, those are the IPL_2 and SPL_2 files created by typho5.exe.
-copy the nk.nbf you just created to SOFT SPL Folder
-start Soft SPL and flash the IPL/SPL.
You will lose the hardSPL though!
Typho5.exe and nknbftool are available in most kitchens.
Click to expand...
Click to collapse
I already did most of the work for you. Linked below is the Official AT&T IPL/SPL 2.25.0001 in nk.nbf format with SoftSPL. Just download from the megaupload link below and use SoftSPL to flash the new IPL/SPL. This will remove HardSPL and you should be able to restore the AT&T Official Rom.
REMOVE HardSPL
EDIT:: I know this is not much help to you now, but should you be able to get your device to turn back on, this is what you're going to need to do.

look man I had experienced a problem if it is like yours I can tell you what I did to solve it?
I had a problem in I-mate jamin G3 after upgrading with a wrong rom It doesn't work
If i connect the device to the charger it lights with the 3 color screen
but if i connect it to the usb it flicker with no connection to activesync.
I went to the service center and they told me I have to replace the mainboard
this meant that about 400 $ in my country.
I searched this forum until I found a thread guided me to resolve my problem without changing my device's board.

abc12345 said:
OH MY GOD I WAS TRYING TO GET MY PHONE BACK TO FACTORY DEFAULD AND IT WENT TO SWITCH THE PHONE INTO BOOTLOADER AND IT SAID IT WAS A COMMUNICATIONS ERROR AND THE 8125 NEVER CAME BACK ON , THE CHARGER LIGHT DOESNT COME ON IF I PLUG IT IN TO THE WALL CHARGER, BUT IF I TAKE THE BATTERY OUT THE SCREEN WILL GO WHITE FOR A SHORT SECOND AND THE CHARGER LIGHT WILL FLICKER
DO YOU THINK ATT WILL TAKE IT BACK I HAD IT 6 DAYS AND IT WAS HARD SPL 2
Srry for my bad english
Click to expand...
Click to collapse
I read somewhere on this forum that if you want to flash in bootloader mode, you have to switch off USB connection in ActiveSync, go into bootloader mode and then connect the phone to the PC. After that flash your original ROM.
I also had an issue that my wizard battery would not charge. I used an third party USB wall charger, that wasn't good enough... I had to use the HTC wall charger to recharge the battery, it has a little more power.

HELP: can't flash original rom on G3 wizard.

Facts:
QTEK 9100 IPL/SPL 2.17
After HTC logo it goes to QTEK logo, then fades to white and reboots.
After x number of reboots it sometimes boots Windows WM5. No radio though.
Story is long, sorry.
I wanted to upgrade my phone to WM6 last summer.
Since I was careful not to brick my phone i ordered help from IMEI-Check.co.uk.
I got the code and the software and got busy.. It did'nt work however.
First time it seemed to go fine at first but later it reported to have lost communication with the device. On reboot it would display the problems on line 4 and 5 above. I followed advice and reflashed the device with original rom. Now the device was fine again.
I retried the procedure but got the same problem.
again I tried to reflash original rom but now RUU reported "Invalid Vendor ID"
I sent the device to repair but got it back in the same condition I sent it. "Moisture damage". I opened the device but found very litte evidence of moisture damage.
The device have been sitting in a box ever since, I bought a TYTN, but now I would like to see if there is really nothing I can do to bring my Wizard back to life.
Any good advice will be very appreciated.
Regards
/m

Since warranty is void and you already opened the phone i suggest you get an old tooth brush and some alcohol and give a good 'sponge bath' to it just in case there's some short circuit happening in a hidden place. Be sure to have it well dried before inserting the battery (leave unassembled for some hours or use a hair dryer from a large distance)
After that get phone in bootloader mode and write a 1.xx ROM to it to attempt CID unlocking via free procedures.
If that goes well just upgrade to a 2.xx ROM (with IPL/SPL) and then to WM6
good luck

I will try it
but can there really be a short circuit if the device has been in a box for 6+ months? I suppose it's possible.. I'll let you know.

Are you a victim?

I have had a htc g1 t mobile in 100% working condition for a long period of time. a month ago i rooted the phone ( and i was successful), downgraded the phone to rc29 and tried to put the hero firm ware into my phone. in the process of trying to put the new firm ware i came across some difficulties and now, as what they say "bricked" my phone. immediately as this happened i was able to reach such screens as holding the end key and the camera key landing upon a white page with some options. not having much knowledge i played around with it and now my phone is completely unresponsive. all it will do is start up and stay on the g1 spalsh home screen and only when i take out the battery will it shut of. holding down any certain keys together does not seem to help. i have also given my phone to such companies as SN traders who were unsuccessful in repairing it as they said " they could not identify the problem". perhaps they never really tried. but the point is, i want my phone to work again. do you have any suggestions as to what i may do to bring my phone back to life or perhaps suggest a place to go to that will repair it for a fee. Please help . thanks in advance

arbab01 said:
I have had a htc g1 t mobile in 100% working condition for a long period of time. a month ago i rooted the phone ( and i was successful), downgraded the phone to rc29 and tried to put the hero firm ware into my phone. in the process of trying to put the new firm ware i came across some difficulties and now, as what they say "bricked" my phone. immediately as this happened i was able to reach such screens as holding the end key and the camera key landing upon a white page with some options. not having much knowledge i played around with it and now my phone is completely unresponsive. all it will do is start up and stay on the g1 spalsh home screen and only when i take out the battery will it shut of. holding down any certain keys together does not seem to help. i have also given my phone to such companies as SN traders who were unsuccessful in repairing it as they said " they could not identify the problem". perhaps they never really tried. but the point is, i want my phone to work again. do you have any suggestions as to what i may do to bring my phone back to life or perhaps suggest a place to go to that will repair it for a fee. Please help . thanks in advance
Click to expand...
Click to collapse
When Upgrading to the newest hero rom did you
1. Upgrage to the newest radio? http://code.google.com/p/sapphire-port-dream/
2. Upgrade to the newest SPL? ( You can find it in the first URL)
3. Partition Your SD card to a Fat32/ext3/Linux-Swap?

yes i recal doing all of those things i believe in the process of upgrading to the newest spl or newest radio i went wrong. i think i tried to put a file on b4 having the prerequiste for it. not sure which one. but in the middle of these process is where the problem arose.

arbab01 said:
yes i recal doing all of those things i believe in the process of upgrading to the newest spl or newest radio i went wrong. i think i tried to put a file on b4 having the prerequiste for it. not sure which one. but in the middle of these process is where the problem arose.
Click to expand...
Click to collapse
When Upgrading the SPL, what where the steps you took?
Did you upgrade the Radio before the SPL?

hmmmmm, seems you screwed yourself. knowledge is power and not enough knowledge is a huge downfall. maybe next time you will take the time to read and understand
sorry, please try again
seems the wrecking crew's bans are all lifted cept for 2

Graph.Two said:
When Upgrading the SPL, what where the steps you took?
Did you upgrade the Radio before the SPL?
Click to expand...
Click to collapse
i dont remeber my memory is kind of vague this happend over a month ago. i have resulted to this forum due to a lack of help from such companies as SN trader who had my phone for a month and could not fix it. say i did upgrade the radio b4 the spl? in fact, as i type it, it seems more likely that is what i did.

arbab01 said:
i dont remeber my memory is kind of vague this happend over a month ago. i have resulted to this forum due to a lack of help from such companies as SN trader who had my phone for a month and could not fix it. say i did upgrade the radio b4 the spl? in fact, as i type it, it seems more likely that is what i did.
Click to expand...
Click to collapse
When applying the latest SPL did you flash a new rom right after??

...
all i remeber is i had the rom on my sd card and when i tried to flash it it showed an error or somthing. this might not be accurate to what actullay happend but my memory is shot.

again with the victim theme? the guy who go's out, buys a new r-1 with no motorcycle endorsement or training then piles it into a tree isn't a victim. he's an idiot. now, what you did is not nearly that, but if you can't get into any recovery screens, you own a brick.
sorry, but rooting your phone isn't like changing the wall paper. bad things can happen.

Seriously buddy, there are warning signs posted on almost all the threads on this forums when dealing with flashing stuff. All the risks are laid out and people will tell you to do your research before doing anything. I was scared ****less the first time i installed the "death/danger" spl even though i knew exactly what i was doing.
You bricked your phone.
There's not much else to say, on the developer section of this forum, there's a thread , something about "thinktank for bricked g1's" go there and you might find some solutions

arbab01, I sent you a PM.