Database Develop

Help! Dead phone!!

Hi, i posted in the Mr.Clean g4 rom thread about what happened to me, but i really want to try my best in seeing if there is a possible fix for this phone. I'm sorry if i'm being annoying, but i am going to try everything in my power to get this phone to work, cause i wasn't able to replace it, and it was so expensive! AND I LOVE IT DEATHHHHHHH
Allright, i have a T-Mobile USA MDA, now i'm not sure if it has a g3 or g4 chip, that is my mistake. I went ahead and installed the g4 version of mr clean. It Installed, loaded up and i calibrated my screen and everything was going great. Then it started installing the customizations, and it turned off, forever. It won't turn on, no bootloader, no nothing. I had a 60% charge on the battery when this started, and this shouldn't be the problem as it loaded up fine, and it was charging while the customizations where loading.
So now i'm left with a plastic brick. Thank you for any kind of help whatsoever.
again, sorry to be asking for this, but i'm so desperate at this point.

I am a newby but am a reader of about 7 months.
I too have exactly the same issue on three devices. I tried one and it went brickward bound. Thought it was a dodgy device so tried another..........exactly the same again. Then my very patient and understanding boss walked in and said that he tried his last night and......well.....now I have three bricks on my desk. :? The only diference to the post before me is that mine are T-Mobile UK Wizards.
Any thoughts would be most welcome.

Mine went exactly the same way R.I.P
What exactly happens in the customization? I thought it was just installing the odd program etc?

Not dead yet
:lol: :lol: :lol: :lol: You probably had the G4 chipset you can always take the phone for replacement. Just tell them it wasn't working when you got it home. Tell them it won't power on

Same issue with me here, Mine just stopped working too... Now I brought it back to the Tmobile store, and I have 2 wait for 2 weeks..
Except. I did not have an non Tmobile Rom on it..

f18viper said:
Hi, i posted in the Mr.Clean g4 rom thread about what happened to me, but i really want to try my best in seeing if there is a possible fix for this phone. I'm sorry if i'm being annoying, but i am going to try everything in my power to get this phone to work, cause i wasn't able to replace it, and it was so expensive! AND I LOVE IT DEATHHHHHHH
Allright, i have a T-Mobile USA MDA, now i'm not sure if it has a g3 or g4 chip, that is my mistake. I went ahead and installed the g4 version of mr clean. It Installed, loaded up and i calibrated my screen and everything was going great. Then it started installing the customizations, and it turned off, forever. It won't turn on, no bootloader, no nothing. I had a 60% charge on the battery when this started, and this shouldn't be the problem as it loaded up fine, and it was charging while the customizations where loading.
So now i'm left with a plastic brick. Thank you for any kind of help whatsoever.
again, sorry to be asking for this, but i'm so desperate at this point.
Click to expand...
Click to collapse
exactly the same here, mda vario is dead too. looking for solutions.

JTAG flashing?
I wonder if anyone has information on how to JTAG flash a Wizard G4, or would be this just be at HTC's factories/repair depots?
(JTAG flashing is attaching clips to certain chip pinouts and flashing it using a dedicated device that is for this purpose.)

IPL and SPL = brick

Well today I tried to just do the IPL and SPL flash from the tmobile rom. Apparently, thats a bad thing. Thank god for Warranty. Bricked it almost instantly. That will be the last time I try that.

Nope -- sorry. Warranty won't cover bricking/flashing your phone with anything other than an official ROM.
Your best bet is to try to get it back into bootloader and reflash. If that can't be done, you've acquired a really expensive paperweight.

nottoosmart said:
Well today I tried to just do the IPL and SPL flash from the tmobile rom. Apparently, thats a bad thing. Thank god for Warranty. Bricked it almost instantly. That will be the last time I try that.
Click to expand...
Click to collapse
Define "brick". You aren't saying what it does or doesn't do (ie: what exactly happened to make you say its bricked). You also haven't said if its CID unlocked (I assume it is since your sig seems to indicate you were running WM6). You also aren't saying if this is a G3 or G4 device (the IPL/SPL you list in your sig would indicate G3, but you have to be sure of that).
Try turning the phone off (if it still powers on and off. Or remove the battery if you can't get it to turn off, then put the battery back in once its off). Then plug in the USB cable, press and hold the camera button, then press the power button to turn it on (with the camera button still pressed). If you get the rainbow screen with the USB indicator in the lower left, you can then try using that to downgrade to a 2.x ROM (T-Mobile 2.26 shipping one is good) or all the way back down to the Button 1.05 ROM.
Provide more details and one of the gurus may be able to assist. And details of exactly what you did to get to the point you are at would be very helpful too (either to assist you, or to help others learn not to do whatever it is that you did if it is truly "bricked").

It will not turn on. It is a hardware issue. And according to HTC within the warranty, the only issue they will not cover is any physical damage caused to phone. I had it boot to os then it just turned off. Never to turn back on again.
Basically I extracted the IPL/SPL from the TMobile 2.26 os. Tried just flashing those but I dont think i set them correctly in the nk file. As for power, It gets none. So i cant even get it to turn on.
Its a G3 fully unlocked. Ive been working on writing my own version of WM6. I might wait now after this little deal.

Well, after getting my replacement today, I tried to power it up and it wouldnt. Took the new phone and battery to Service center. Apparently what happened is that the battery shorted out and killed the phone. Battery was covered under accessories warranty. So hopefully tomorrow i will be up and running.

wizard wont turn on after o2 rom update

i have been updating and trying different roms over the last couple of days, i decided last night to revert back to o2 xda mini s original rom downloaded from o2, uploaded the wizard-love rom then started the updsate as instructed, followed the instructions and it installed, however when i soft reset during the 3 second customisation period, the device shows no sign of life, and wont turn on............................................i would like to know if i have bricked my phone, or there could be other reasons, before i go to the expense of getting repaired.
the only info on the device i can remember was i had the wizard-love rom installed before the upgrade and it is a G4 device and i am gethering it is(was)CID locked.
Many thanks in advance for any assistance someone/anyone can give

I think the o2 rom you were trying to load contains IPL/SPL. On a G4 this could mean a bricked phone. Still, I think I've heard people using their carriers rom on their G4 without problems? Could someone confirm this? I always take out the IPL and SPL and recook the rom just to make sure.
You don't even get to the IPL/SPL screen? You could try putting it onto the wallcharger for serveral hours and try again. Good luck!

i hear you and thanks for reply, only tried that rom as it is the only o2 rom and actually says it is the factory one for my phone, so must admit , presumed it was compatible....................while i am writing does anyone know of a way of reviving this problem, even if it means a price,
regards

just to update, no ipl/spl screen or life at all , tried the wallgharge but nothing as yet, regards

cid locked
are you getting any response from the phone at all? if not leave the battery out for at least two hours then put battery back in and just charge from the wall without turning on the device for at least an hour. if it still doesnt turn on whatsoever its bricked!
if thats the case then do as i did last year when i accidently bricked mine and claim that you lost your phone to your insurance
good luck
mark

no responce at all, will try your suggestion , however as i bought it off ebay no insurance and no contents ins also, never mind .............easy come easy go
regards

another update, contacted ok xda repair center and as it is " bricked " will cost me in the region of £185, so not sent..............however thanks for the help everyone , much appreciated

good to hear that your enjoying your phone again..
just be very very carefull nextime..
-004

thanks for the reply, not using phone as still bricked , so bit the bullet and have just pusrchased an xda orbit, however will not be updateing roms for a while , at least until i get some use out of the phone
regards

Big troubles with my QTek 9100...

Hi all,
First of all, I would like to thank the authors (and all people concerned) for this great forum. You're doing a great job !
Then my problem:
Some days ago, I tried to upgrade my QTek because I wanted it in dutch. To do this, I followed the method explained by Risidoro in his thread (http://forum.xda-developers.com/showthread.php?t=271043)
I downloaded the dutch 2.18 ROM from the official MyQTek website.
I've done everything like it was described in the pdf and everything seemed to go well.
The problems came after first restart:
- my QTek was very very slow, e.g. 5 to 10 seconds to expand start menu.
- when I pluggged the USB cable, battery didn't charge and QTek wasn't detected by my computer, so no ActiveSync possible anymore.
Acutally, I've lost the AC charger and now, my battery is completely off.
I really don't know what to do.
If someone has a suggestion for me, he's welcome !
Thanks in advance !
FJ

f.jacobs said:
Hi all,
First of all, I would like to thank the authors (and all people concerned) for this great forum. You're doing a great job !
Then my problem:
Some days ago, I tried to upgrade my QTek because I wanted it in dutch. To do this, I followed the method explained by Risidoro in his thread (http://forum.xda-developers.com/showthread.php?t=271043)
I downloaded the dutch 2.18 ROM from the official MyQTek website.
I've done everything like it was described in the pdf and everything seemed to go well.
The problems came after first restart:
- my QTek was very very slow, e.g. 5 to 10 seconds to expand start menu.
- when I pluggged the USB cable, battery didn't charge and QTek wasn't detected by my computer, so no ActiveSync possible anymore.
Acutally, I've lost the AC charger and now, my battery is completely off.
I really don't know what to do.
If someone has a suggestion for me, he's welcome !
Thanks in advance !
FJ
Click to expand...
Click to collapse
you will either have to buy another battery, use the 9-volt trick detailed in one of the threads in this forum, or have a friend charge it in their phone for you.
After your battery is good again, I would suggest flashing your carriers approved rom to your phone and then following the instructions in the Definative guide to CID Unlocking and Rom Upgrading G3 wizards sticky.(assuming you have a G3) When your device is CID unlocked you will have much better results with trying to flash your device.
My best guess (since you didn't give any information such as IPL, SPL, GSM, or OS versions) is that you mixed a 2.xx OS with 1.xx bootloaders, which puts your phone in a pretty much unusable state, boots but is sluggish and phone does not work, will not charge.

Thank you for your answer !
You probably noticed that I'm a totally newbie in this, that's why I do mistakes.
I was looking the forum for this 9-Volt trick thread, I only find a sentence about 2 wires to connect. Maybe you can give me the direct link ? (or maybe I ask you too much )
And when I'll have my battery full, I'll give you the IPL, SPL. As I remember, it was something like 1.09 or 1.26 ! Sorry, I don't know much more !
Another thing: how to know if my wizard is a G3 or G4 one ?
Thanks again !
FJ

Ok, I found some definitions like CID, IPL, SPL...
Now, I have to charge this .... battery !
FJ

Trick
I found this in french:
http://qtek9100.forumpro.fr/LES-DIF...-f11/TUTO-forcer-la-charge-Batterie-t4154.htm
Here are the steps explained :
1. Find an AC adaptor close to your battery values: for Wizard 3.7v and 1250mA (the author of the post used a laptop adaptor 5.2v and 700mA)
2. Carefully check the positive and negative pole of your adaptor connector (must be available on the adaptor)
3. Connect the adaptor directly to the battery using the first and the last connection
4. Wait 1 hour
5. Put the battery back in the Wizard and use USB cable to finish charge
Still have to test it... I'll keep you informed !
Enjoy !
FJ

I Think Its Bricked!!!!!

OH MY GOD I WAS TRYING TO GET MY PHONE BACK TO FACTORY DEFAULD AND IT WENT TO SWITCH THE PHONE INTO BOOTLOADER AND IT SAID IT WAS A COMMUNICATIONS ERROR AND THE 8125 NEVER CAME BACK ON , THE CHARGER LIGHT DOESNT COME ON IF I PLUG IT IN TO THE WALL CHARGER, BUT IF I TAKE THE BATTERY OUT THE SCREEN WILL GO WHITE FOR A SHORT SECOND AND THE CHARGER LIGHT WILL FLICKER
DO YOU THINK ATT WILL TAKE IT BACK I HAD IT 6 DAYS AND IT WAS HARD SPL 2
Srry for my bad english

You should have a 30 day warranty on the device from store you purchased it from. If not, just contact HTC support if the device will not boot.

so just make up some excuse to send it to att

Be careful when trying to lie to AT&T or T-Mobile. If your device is CID unlocked then your warranty is void. They may not realize this at first but once they dis-assemble the device for refurbishment they will and they may be able to trace it back to you so just be really careful.

can you get into bootloader mode?
are you sure the battery was charged enuff to reboot again?
try changing the battery if you have another fully charged one adn try to get into bootloader ode if you can then youre fine dude

dharvey4651 said:
Be careful when trying to lie to AT&T or T-Mobile. If your device is CID unlocked then your warranty is void. They may not realize this at first but once they dis-assemble the device for refurbishment they will and they may be able to trace it back to you so just be really careful.
Click to expand...
Click to collapse
Don't try to scare of people!
I exchanged my MDA three times no problem for CID unlocked half years ago! it will not void your warranty!

cgigate said:
Don't try to scare of people!
I exchanged my MDA three times no problem for CID unlocked half years ago! it will not void your warranty!
Click to expand...
Click to collapse
A friend of mine screwed up a G4 8125 he had (I tried to warn him about not flashing anything he found) after he had CID unlocked and flashed some rom from another website (it wasn't from here). He sent the phone in to Cingular telling them that the phone had quit working. They sent him a replacement with no questions asked. About 1 month later he received his old phone back with a letter stating his warranty had been voided due to software upgrades they had found he had done, and he had a charge on his next bill for $399 for the replacement phone they had sent him. He fought Cingular for a couple of months over it, but they held firm to what they had found had been done, and last I knew he finally just paid the bill (over time).
So, I'm glad you were able to do exchanges with T-Mobile, but I know first hand someone that got burned trying to do this, and Cingular did know what had been done. Its not an urban legend, or a story just to scare people. Using tools here will void your warranty. I think in most cases the carriers will not determine this (Like yourself, another friend of mine that I put Crossbow Unloaded on his phone, had issues, and Cingular replaced it with no issues), but it does happen...

mfrazzz said:
A friend of mine screwed up a G4 8125 he had (I tried to warn him about not flashing anything he found) after he had CID unlocked and flashed some rom from another website (it wasn't from here). He sent the phone in to Cingular telling them that the phone had quit working. They sent him a replacement with no questions asked. About 1 month later he received his old phone back with a letter stating his warranty had been voided due to software upgrades they had found he had done, and he had a charge on his next bill for $399 for the replacement phone they had sent him. He fought Cingular for a couple of months over it, but they held firm to what they had found had been done, and last I knew he finally just paid the bill (over time).
So, I'm glad you were able to do exchanges with T-Mobile, but I know first hand someone that got burned trying to do this, and Cingular did know what had been done. Its not an urban legend, or a story just to scare people. Using tools here will void your warranty. I think in most cases the carriers will not determine this (Like yourself, another friend of mine that I put Crossbow Unloaded on his phone, had issues, and Cingular replaced it with no issues), but it does happen...
Click to expand...
Click to collapse
Thank you.
I do not lie to people or try to scare them... I am merely looking out for people. Fortunately when I received my handset exchange, I had a G4 that was not CID unlocked and I just put the original firmware back on it before sending it in since it was hardware reasons that I sent it back.

now im scared and dont know what to do the battery was fully charged

i was trying to frlash the original rom and the phone bombed when it went to bootloader,

No need to be scared. I was just looking out for your wallet.
Are you using Vista? Vista cannot talk to your device in bootloader mode.
Also, I highly doubt your device is really bricked. It takes something really stupid to brick your device. Unless you flashed a G3 IPL/SPL to a G4 device or vice versa, your device cannot be permanently bricked. There's got to be a way to fix it.
List all information about your device... service provider, model of phone, IPL/SPL, Whether you think it is a G3 or G4, and a history of everything you did to your phone since you started messing with it.
Hopefully with all of that information, we can figure out what you did wrong to cause this and hopefully find a solution.

Try to get back into boot loader.
Pull the battery out, then put it back in
Hold camera button and press the power button.
It should take you to a rainbow screen (bootloader mode)
If it does, then you are ok. No harm no foul...
Then try and reflash the latest Cingular 2.25 release available from HTC's website
If it does not turn on, then you probably toasted the battery or the mainboard. HTC has a long warranty on hardware issues. They dont cover the battery, but AT&T will, if the phone replacement does not get your phone back up. This is what happened to me. All you have to do is tell them you plugged the phone into charge (which you were doing without even knowing it) and then the phone went dead, never too boot again.
Thats exactly what I told them, with my CID unlocked G3. They replaced and I was all good.
Everyone has a diffrent tale to tell so take the advice as just that. Someone elses experience. Hope this helps.

Its a 8125 g4 the hard spl cingular not sim unlocked the phone's light flickers when i take the battery out i purchased the refurb one and i was reading att's website it said somethin about they will charge you the online price well its only 80 bucks just in case

i knew i shouldve traded with my neice for her G3 , I ordered three 1 g4 and 2 g3's

i Was going to tell them exactly that but i wanted to check here because u guys r smart by the way i charged it this morn and went to flash it back to factory and it bombed do you think the battery is dead

Ok, so enough with the horror stories (my intent wasn't to scare you, but just make it clear, I have seen AT&T back charge someone, so you (and others) can understand the risks)...
Now, lets see if we can recover this device for this guy...
First thing first. Pull the battery out of the phone and leave it out for an hour (or more).
Next - Pull your SIM card out. Make sure the contacts are clean on the card. Put the SIM card back in and make sure its seated well.
Now, put the battery back in. Try to turn on the phone (I doubt it works, yet, but lets give it a shot). If by chance the phone does turn on (most likely to the bootloader mode, then hook up the USB cable and try flashing the Official rom for this device.
If it doesn't turn on (what I expect), then pull the battery again and leave it out for 15 mins. While the battery is out, try to turn on the phone once. This is just to discharge any charge that may be in the device.
After 15 mins, put the battery back in and DO NOT TRY TO TURN IT ON. Now, get your AC wall charger for your phone, and plug your phone in. Again, do NOT try to turn it on yet, just plug it in. Let it stay hooked up to the wall charger for 1 hour without doing anything else to the phone. I'm hoping that at some point during this time, the battery charge light may come on. If the light does come on then let it charge up.
If the charge light still doesn't come on, then leave it plugged in and try to turn on the phone. I'm hoping by this time it will work. If it doesn't then you may have to do a search on these forums for JTAG and look at the hardware option of getting your phone back (I've never done a JTAG operation so I can't help you with it. In the Wizard forum there were discussions of this last winter / spring where someone rescued their bricked phone.
Hope this helps...

just waitin and hopes this works if it does how can i repay you? Free computer software (not Warez) a legit purchased program

the-equinoxe said:
Usage:
-connect your device
-Start hard_SPL-G4.exe
-Push the "Check DOC" button
-> The tool now checks whether your device is truly a G4, if not, it will give you an error and stops.
-> after this a dos box pops up, and it loads the softSPL to your device, to enable hard-SPL flashing.
-> then a Rom Update Utility will start, ONLY proceed if your screen is white!
-Proceed with the upgrade, it will only take a minute.
After reboot the IPL version is : 2.21.0001 and the SPL is 2.21.olip
Now you have Hard SPL
You can flash the ROMs with the RUU in the ROM package, should you have trouble with upgrading, try Mun's RUU (thanks for the tip Boto).
So no need to downgrade before upgrade anymore.
But don't flash ROMs containing IPL/SPL.
_____________________________________________________________________
As I have mentioned before in this post:
You shouldn't try to update ROM's with IPL/SPL after HARD SPL.
BUT: If you want to update IPL/SPL for G4 after hard SPL, do as following:
-disassemble ROM with IPL/SPL of your liking
Usage: typho5.exe -x nk.nbf
-reassemble the ROM or IPL/SPL with NKnbftool.
Make shure you only use G4 IPL/SPL for your G4, those are the IPL_2 and SPL_2 files created by typho5.exe.
-copy the nk.nbf you just created to SOFT SPL Folder
-start Soft SPL and flash the IPL/SPL.
You will lose the hardSPL though!
Typho5.exe and nknbftool are available in most kitchens.
Click to expand...
Click to collapse
I already did most of the work for you. Linked below is the Official AT&T IPL/SPL 2.25.0001 in nk.nbf format with SoftSPL. Just download from the megaupload link below and use SoftSPL to flash the new IPL/SPL. This will remove HardSPL and you should be able to restore the AT&T Official Rom.
REMOVE HardSPL
EDIT:: I know this is not much help to you now, but should you be able to get your device to turn back on, this is what you're going to need to do.

look man I had experienced a problem if it is like yours I can tell you what I did to solve it?
I had a problem in I-mate jamin G3 after upgrading with a wrong rom It doesn't work
If i connect the device to the charger it lights with the 3 color screen
but if i connect it to the usb it flicker with no connection to activesync.
I went to the service center and they told me I have to replace the mainboard
this meant that about 400 $ in my country.
I searched this forum until I found a thread guided me to resolve my problem without changing my device's board.

abc12345 said:
OH MY GOD I WAS TRYING TO GET MY PHONE BACK TO FACTORY DEFAULD AND IT WENT TO SWITCH THE PHONE INTO BOOTLOADER AND IT SAID IT WAS A COMMUNICATIONS ERROR AND THE 8125 NEVER CAME BACK ON , THE CHARGER LIGHT DOESNT COME ON IF I PLUG IT IN TO THE WALL CHARGER, BUT IF I TAKE THE BATTERY OUT THE SCREEN WILL GO WHITE FOR A SHORT SECOND AND THE CHARGER LIGHT WILL FLICKER
DO YOU THINK ATT WILL TAKE IT BACK I HAD IT 6 DAYS AND IT WAS HARD SPL 2
Srry for my bad english
Click to expand...
Click to collapse
I read somewhere on this forum that if you want to flash in bootloader mode, you have to switch off USB connection in ActiveSync, go into bootloader mode and then connect the phone to the PC. After that flash your original ROM.
I also had an issue that my wizard battery would not charge. I used an third party USB wall charger, that wasn't good enough... I had to use the HTC wall charger to recharge the battery, it has a little more power.