Hey,
recently I am getting more and more pissed off, thanks to ActiveSync 4.2.
The situation is following:
I own Qtek 8500 (=ActiveSync)
and a Palm (=Hotsync)
I have MSI Star Key v2.0
Few months ago, before I got my Qtek, I used to hotsync via Bluetooth. Everything worked fine (hotsync settings+widcomm settings). After I installed ActiveSync, everything got messed up - the port (COM 3) which was before used by Hotsync, was now taken by ActiveSync. OK, no problem. So I created a new port in Widcomm on my PC (I tried anything from COM4 to COM14) and changed the settings in my Hotsync to the same port.
So everything should work fine - ActiveSync will use it's COM3 port and Hotsync will use it's new COM port.
But, whenever I try to hotsync, my PALM gives me error, that the port is being occupied by another application.
My Siemens S55 phone has the same problem. So I have to sync via the damn cable, because ActiveSync is fuc*in occupying all the ports. Any device which is using the virtual com port, cannot connect and gives me similar error.
what I tried:
1) change the port settings in ActiveSync (lets say COM5) and create new port in Widcomm (also COM5) on my PC > NO change
2) change the port settings in Hotsync (lets say COM 8) and create new port in Widcomm (also COM8) on my PC > NO change
3) install all kinds AS versions (4.0 to 4.5)
When I uninstall ActiveSync from my PC or just kill the process, everything is fine, I can hotsync via BT on the COM8 port. With just HS installed, I can run 6 devices on different com ports (I don't have more than 6 LOL). After I run ActiveSync on COM5, palm tells me that the port is busy (COM8!!!!) and also all other 5 devices tells me that their ports are busy... Gives no sense to me.
I tried few forums on the net, but it seems that nobody has the same problem as I do, aka nobody is using a Palm and a WM device aka nobody is using more devices using the virtual com port...
Now lets just hope, somebody from here can help me...
http://support.microsoft.com/kb/315539
just delete the old ports
Thanks, but that's what I did even before. The problem is, that activesync keeps it busy. So this is not the solution, unfortunately.. T_T
Related
Need help. Trying to set up blue tooth on cingular 8125. Just bought new kensington bt and it set up serial com as com 4 and 5. The phone only gives u the option of com 6 and com 7. Any ideas? The BT does connect to phone but activesync cant find phone. Tried activsync 4.1 and 4.2. Thanks in advance for help.
I'm having the same trouble. i scoured this and other forums but can't find any info on this problem. I think we may need to upgrade the rom on our phones. I'm still running the stock rom and i think if we upgrade that might correct the problem.
I talked to the support team at HTC about this issue, they say that the activesync feature is a function of the drivers that are loaded onto your PC. If you pair your phone and don't see activesync as an available option, then try to upgrade or reinstall your BT driver. I wouldn't have thought it would work, but a simple uninstall and reinstall of my existing bluetooth software fixed the problem for me.
bob_beringer said:
I talked to the support team at HTC about this issue, they say that the activesync feature is a function of the drivers that are loaded onto your PC. If you pair your phone and don't see activesync as an available option, then try to upgrade or reinstall your BT driver. I wouldn't have thought it would work, but a simple uninstall and reinstall of my existing bluetooth software fixed the problem for me.
Click to expand...
Click to collapse
This is the simpliest method to fix the problem.
I had many bad rounds of this and finally did a reinstall of the bluetooth and then Active"stink" (crappy program for many reasons).
You have to make sure that you can identify the port that you 8125 establishes a bluetooth session with beforee you try to sync with. This port number is used in Activesync to know which port to talk through.
Please make sure that in the connections of Activesync that you choose the port for which you identified as bluetooth connected to your device.
THEN try to re-establish a bluetooth Activesync connection from your 8125 (pair it if you need to) and "bing" there should the option for Activesync.
ktwildchild said:
bob_beringer said:
I talked to the support team at HTC about this issue, they say that the activesync feature is a function of the drivers that are loaded onto your PC. If you pair your phone and don't see activesync as an available option, then try to upgrade or reinstall your BT driver. I wouldn't have thought it would work, but a simple uninstall and reinstall of my existing bluetooth software fixed the problem for me.
Click to expand...
Click to collapse
This is the simpliest method to fix the problem.
I had many bad rounds of this and finally did a reinstall of the bluetooth and then Active"stink" (crappy program for many reasons).
You have to make sure that you can identify the port that you 8125 establishes a bluetooth session with beforee you try to sync with. This port number is used in Activesync to know which port to talk through.
Please make sure that in the connections of Activesync that you choose the port for which you identified as bluetooth connected to your device.
THEN try to re-establish a bluetooth Activesync connection from your 8125 (pair it if you need to) and "bing" there should the option for Activesync.
Click to expand...
Click to collapse
If you guys still have problems with this after let me know. I played with this for a few hours about a month ago and could retrace my steps. A couple of phone reboots after setting up the ports helped
Just to add, I noticed that once I upgraded the ROM to Summiter's 2.25 I was able to walk out of BT range and when I returned re-sync via ActiveSync without doing a soft-reset of the phone.
As SK7575 said, be sure to post there are plenty of folks using this connectivty option and it does work....
And I had this working - nicely syncing between my cingular 8125 and laptop via BT!!
But then I tried to get my 8125 to connect to my new wireless network - which did not work - and in the process of trying everything I must have broken something, because now after trying everything imaginable I just never see that activesync service on my 8125 any more.
The last I tried was to remove all the BT serial ports from device manager after deleting them from the HP bluetooth neighborhood (I have a bigger HP laptop with built in BT).
Then rebootet and four new BT ports were found and installed. Then I told the HP software to make a new incoming port (they call it service) and got COM 5. Then I told activesync on the PC to use COM5 for syncing.
Made sure all pairing was removed. booted both the HTC and PC - paired the two - bang - no 'activesync' service.
Now I am running out of options especially as I don't know how to un- and reinstall the HP software that comes with the laptop.
Any ideas?
Thanks
Gunter
I also have the HP BT stack on my laptop and ActiveStink does not sync with my MDA.
Any answers here, may help get me synced via BT.
Is the trick to see which USB port comes alive when I connect MDA via USB?
and use that on my PC for ActiveSync to listen to via BT on my laptop?
Thanks
--
NB
I'd be glad to hear if someone has the Belkin F8T012 USB dongle and that they have that working with bluetooth ActiveStink.
'Cause everything I've tried, I never ever see the "Activesync" profile appear on my device when pairing, I only see an available Serial Port.
Does anyone know the details of how that active sync profile is cretaed on the 'puter? If I could troubleshoot from that angle, I bet I'd have it working...
-Chuck
* Just so I don't get flamed...I HAVE searched the forums AND google AND have tried what they recommend...it just still doesn't seem to work.
I was using a D-Link USB Bluetooth Adapter (until I broke it). I remember at one point in time that I WAS ABLE to run an ActiveSync session via Bluetooth. I have just purchased a Kensington MINI USB adapter (only sticks out about 1/4" so maybe this one won't break.)
I have rePaired my computer with the Tilt, created a port (com5) on my computer, set ActiveSync to use Com5. But when I try to issue a Bluetooth Activesync...it says that it cannot connect beause it's not a ActiveSync Port. Checking the available services shown on the Tilt reported by the PC...shows only Serial Port. I have tried everything I can...remove the Com Ports, replace the com ports, different com ports, remove all pairings, etc. Still cannot get the Tilt to see the ActiveSync service.
I CAN sync via cable...but I just want to cut the cords when traveling. (The less the better.)
I found several google answers that are relevant.
However, depending on the version you use I reccomend you start in Activesync Help. Launch A/S, go to help menu, select "connecting a mobile device to pc", then select "connect to activesync using bluetooth".
also see here: http://www.htcwiki.com/page/activesync+via+bluetooth?t=anon
clstan said:
* Just so I don't get flamed...I HAVE searched the forums AND google AND have tried what they recommend...it just still doesn't seem to work.
I was using a D-Link USB Bluetooth Adapter (until I broke it). I remember at one point in time that I WAS ABLE to run an ActiveSync session via Bluetooth. I have just purchased a Kensington MINI USB adapter (only sticks out about 1/4" so maybe this one won't break.)
I have rePaired my computer with the Tilt, created a port (com5) on my computer, set ActiveSync to use Com5. But when I try to issue a Bluetooth Activesync...it says that it cannot connect beause it's not a ActiveSync Port. Checking the available services shown on the Tilt reported by the PC...shows only Serial Port. I have tried everything I can...remove the Com Ports, replace the com ports, different com ports, remove all pairings, etc. Still cannot get the Tilt to see the ActiveSync service.
I CAN sync via cable...but I just want to cut the cords when traveling. (The less the better.)
Click to expand...
Click to collapse
i use a BT Dongle to sync with Activesync and was having that same problem. To correct this, i deleted the current sync relationship on both the PC and the PPC. i also deleted the BT Pairing on both the PC and PPC as well. Once that was all done, i repaired the PPC with the PC and it found the Activesync Port. and it works beautifully both via BT and USB Cable.
I hope this helps.
GSLEON3 said:
However, depending on the version you use I reccomend you start in Activesync Help. Launch A/S, go to help menu, select "connecting a mobile device to pc", then select "connect to activesync using bluetooth".
Click to expand...
Click to collapse
You don't know how many times I tried that exact sequence and zippo. I might just have to admit defeat and go cabled.
clstan said:
You don't know how many times I tried that exact sequence and zippo. I might just have to admit defeat and go cabled.
Click to expand...
Click to collapse
I know that it's probably too late to post this, but I had the same problem just now. What I did is I removed all other USB cables that are connected to my computer and tried to pair again. And viola, I see my activesync.
I'm in the same situation
My mini usb port on the phone charges, but it doesn't connect to ActiveSync. So I went and bought a bluetooth dongle for my laptop & desktop. On my desktop I allowed the OS (WinXP) to install it's drivers. I followed the instructions on the Activesync help and it worked beautifully. On my laptop on the other hand it didn't first with xp driver and then with the drivers included with the dongle I just couldn't set a com port that Activesync could use (it has to be numbered below 20 and all I get is 24 and beyond). To make matters worse the included drivers tend to hang my laptop so no joy.
This dongle's Interlink NANO Bluetooth VP6494 & the drivers are by Toshiba.
Any ideas??!!
This is how I fixed it for me
First I uninstalled the Toshiba BT drivers that came with my dongle. Then I erased the laptop pairing in my kaiser. Then I uninstalled a couple of programs (Motorola phone tools, Samsung Studio & some other for a Sony Ericson) from my laptop. After that I plug the dongle back in, allowed XP to install it's drivers.
After that I was able configure a COM port with a number less than 20 & have been able to sync thru Bluetooth since.
Hope it helps.
Hi all:
After hours of searching and trying, and failing, I have given in, and decided to go ahead and ask. Please be gentle, I know how much everyone hates when people ask already answered questions, but I have honestly spent hours trying to solve this problem.
I am unable to get bluetooth sync to work (Windows XP).
I kept getting too high a COM port number, and was not able to select it on ppc.
After many searches both here and Google, I was finally able to get a COM port which was low enough for my Tilt to recognize (COM port 9). I Added new device to Tilt, and FINALLY I had ActiveSync as an option.
It indicated I should select COM port 9 to sync. I have also gone into my bluetooth place on PC, and verified that it shows COM 9 as My Serial Port. I have also checked, and my PC does show up on ppc bluetooth devices. I have double checked that ppc is discoverable. I also added 9 under COM ports on phone.
However, ActiveSync on PC does not list COM port 9 as an option.
Also, when I try to add Tilt to My bluetooth places (on PC), it tells me no available COM ports on ppc.
If I go to Activesync on phone, and click connect via bluetooth, it says opening port, then connecting to host, and a pop-up on pc states that ppc is connected to blueooth serial port on PC (COM 9). After this, all activity stops, and active sync does not ever connect.
Please help me
Thanks!
You don't need to set a COM port on the PPC itself. Delete it as well as the pairing with your PC.
On the PC, check the Serial Port service is enabled in the BT settings. I'd then make sure the COM port number is between 1-8. Now where this is done depends on the BT software stack you have on the PC, it can be in the BT settings, or you might have to go in the device manager, COM ports, find the Bluetooth COM port and change its number here in the advanced properties.
Open Activesync connection settings, check the COM port tick and select the port in the dropdown. If you can't see the port here and select it it won't work, so theres no chance your current setup will work.
Then on the phone add new device, select the PC, type same passwords on both sides to create the pairing. In the next service window you should have Activesync, tick it, finish. This should now work, at least I've always done that way for years now with different PCs and PPCs. Activesync is crap though, and on some configurations I needed to kill the activesync process and relaunch it everytime before connecting or it wouldn't work, or open the connection settings, remove the COM port tick and dismiss, then open again and put it back.
Also, when you connect on the PPC, some PC bluetooth stacks will ask you everytime if you want to allow the connection, but the prompt doesn't appear unless you go manually click in the BT tray icon. That was on my last PC.
There are often small issues but I always got it to work somehow
Hi:
Thanks so much for your reply.
I deleted the COM port on phone, as you instructed.I also deleted pairing.
I wasn't able to set COM port to a lower number than 9. There was no advanced properties for the COM ports in device manager. I even enabled show hidden devices, and show non present devices. Still nothing. I have no idea what is trying up the lower numbered COM ports.
Somewhere along the line, ActiveSync started showing COM port 9 as an option. After selecting it, it now works perfectly.
I am however mad, and frustrated as I don't know which of the MANY steps I took fixed it. I wish I did, so I could post it here, and hopefully help someone else who is about to pull their hair out trying to get their Kaiser to sync via bluetooth. Not to mention if I ever have to set it up again for myself, I have no clue what got it working
Thanks again for your help!!
In the future:
Turn on bluetooth on phone/PC
Right click 'My Computer'/Manage/Device Manager
Check what COM Port your Bluetooth on PC is using
Start Active Sync/File/Connections/Allow Connections from the following (select COM here)
Hit OK then Sync.
Hi Nufsaid:
Thanks for the steps, but believe me, I had tried that dozens of times. My problem wasn't with setting up pairing or anything like that. All the COM ports assigned to bluetooth were way too high for ppc to recognize. Eventually after much effort I got the serial COM port down to COM port 9 (which the phone now was able to use, before it had been 16, 17, 18). Active Sync refused to recognize that COM port. Anyway (as I mentioned in my previous post), after hours of trying, COM port 9 magically showed up as an option in Active Sync. Sadly I am not sure which of the many steps I took fixed the issue.
Thanks anyway.
cincy1020 said:
Sadly I am not sure which of the many steps I took fixed the issue.
Thanks anyway.
Click to expand...
Click to collapse
Don't worry, the first time I tried to sync a PPC via BT I had the exact same kind of problem and never found out how I got it to work. But since then the steps above have worked well
kilrah said:
Don't worry, the first time I tried to sync a PPC via BT I had the exact same kind of problem and never found out how I got it to work. But since then the steps above have worked well
Click to expand...
Click to collapse
LOL
That is funny, but great to hear!
Thanks!
Okay, this is really becoming RIDICULOUS!
I had it syncing perfectly last night. All I did, was go to bed. Turned off bluetooth on phone, and turned off PC.
Today when I went to sync again, COM port 9 is no longer listed in ActiveSync.
And of course, it will not sync. I have tried everything to get COM post 9 to show up again, and it will not. My bluetooth serial post is still listed as COM port 9, and when I establish a connection, it connects, It just won't connect to ActiveSync. I tried deleting the pairing, and re-pairing, but now ActiveSync is not longer listed as an option on phone after pairing.
Any ideas, or suggestions would REALLY be appreciated. And believe me, I have searched, and searched, and then searched some more, I just can't fix this.
Thanks!
Install another Bluetooth stack (one that works ) on your PC? Widcomm for example
kilrah said:
Install another Bluetooth stack (one that works ) on your PC? Widcomm for example
Click to expand...
Click to collapse
Hi:
Thanks for your reply.
I actually am already using Widcomm. Is it possible Widcomm is not working well with my PC? Should I try another? Any suggestions.
Again, thanks for your help. While I am not new to PCs or PPCs, I am VERY new to bluetooth and all that jazz, lol.
Thanks
EDIT:
Actually, I should have said I have the Widcomm stack installed. I am not however sure how to verify that it is being used.
i once read that it works with BlueSoliel, not Widcomm. Try that. BlueSoliel worked for me, but not Widcomm.
I'm using Widcomm (actually the one that is bundled with my Logitech MX5000 desktop bluetooth keyboard/mouse) and it works perfectly fine. On my laptop I have a Toshiba stack and it works well too. Maybe you have an old version that is bogus? I have had trouble to get the widcomm stack to work at the beginning, Windows default crappy stack would always take the BT hardware over preventing the Widcomm stack from using it.
AthenaLod said:
i once read that it works with BlueSoliel, not Widcomm. Try that. BlueSoliel worked for me, but not Widcomm.
Click to expand...
Click to collapse
Just got a new mini dongle I'm trying to use BlueSoliel, but am having trouble, I can push to my phone, listen to music via stereo bluetooth, but can't serial. BlueSoliel gives an option in tools/configuration/quick connect to assign com ports, but the ones shown won't show on my phone as an outgoing/incoming port...have you figured this out? All I want to do is Activesync via Bluetooth.
You don't need any port to appear on the phone for sync. What matters is the COM port number on the PC. You need to know it, set activesync to use it, then do a pairing preferably from the phone, and select on the phone to use the PC's "ActiveSync" service that should appear in the list if the PC configuration is OK.
Basically there's nothing to configure on the phone. If something's wrong it's 95% chance that it's on the PC.
Using Belkin BT adapter and Kasier branded Wm6 ROM worked fine, no issues (XP Pro SP3)
Since doing the 6.1 HTC branded ROM, the phone has been great but I cannot get the ActivSync working on BT! Cable is fine, when I select the PC from the Kasier it does not offer Activsync as a service, only Serial and Network I think.
Really want to get this going again, any ideas?
james
If you see "serial" it means that the probem is on the PC side, and ActiveSync is not set to use the PC's incoming serial port.
When this is correct, you won't see serial naymore but will have activesync instead.
In your BT settings on the PC, check what COM port is assigned to your serial profile. Choose that COM port in AS and it should work.
Afraid i have tried that using COM3 and COM5, they are listed as BT com ports and have set one of them within the BT Config and then AS.
I noticed when I pair the devices, the phone always shows an error like wrong code, then asks again and accepts code.
It does seem to be the pc, i tried a network which has toshiba BT stack and it asked for the pin to confirm pairing which my main pc does not. it seems to kick the pda off. just downloading later drivers and reinstalling it. Should I be using the Belkin stack?
Dear all,
sorry if this is repost.
i found it quite trouble for me, as my TYTN II suddenly stop syncing with my notebook.
it shown Microsoft ActiveSync can't recognize any port plug to TYTN ii, even if it can't sync with notebook active sync, but the phone still able to charge via USB port, anyone experience this before?
fortunately my Tytn II still able to sync via Bluetooth connection, but NOT via USB port.
Some recommended action that i've run so far:
1. uninstall & re-install microsoft activesync 4.5
2. change usb port
3. change with different notebook with activesync 4.5
4. hard reset my device
5. flash to another ROM via USB
6. etc
after doing all the thing, but the problem still there, only able to sync via Bluetooth connection.
hope anyone could give me a clue here.
thx & rgds,
What OS are you running on your notebook ?
Activsync for Windows XP and earlier
Windows Mobile Device Center for Vista, Wimdows 7
I am using Windows XP SP3 and using Microsoft Active Sync 4.5.0 build 5096
I also have tried into Windows Vista Home premium,
and couple hours ago I've tried to sync my friend O2 and it was successfull syncing with his device, and then I re-tried to sync with mine, but no hope
any clue really appreciate that
Try going to the "USB to PC" settings on your phone (probably under Settings>Connections) and unchecking "Enable faster data synchronization."
hmm, I've tried that before and still no luck,
do you think any possible hardware failure
It's possible that you have a hardware failure. However, that seems unlikely if you can flash using USB and it can connect to those other systems. Two other trivial things to try:
1) Try a different cable
2) Is "Allow USB Connections" checked in File>Connections Settings in ActiveSync? (I'm not trying to insult your intelligence, just covering the bases)
WonkotheSane said:
1) Try a different cable
2) Is "Allow USB Connections" checked in File>Connections Settings in ActiveSync? (I'm not trying to insult your intelligence, just covering the bases)
Click to expand...
Click to collapse
it's okay... i am looking for clue not for arguing
anyway, i've done that
1) already try 3 different cable, the last one i tried is with two devices my tytn ii and my friend O2
2) already done that too, been trying uncheck/check "Allow USB connection" in Microsoft Activesync in my Ms XP SP3 notebook.
btw flashing via SD card is applicable because it's not related with USB port right
regards,
I'm having a very similar problem. I have 2 Kaisers, one factory AT&T ROM WinMobile 6.1 and the other running a cracked 6.5 ROM.
Two computers, one Laptop running Windows 7 Ultimate x64 and a desktop running XP w/SP3 32 bit.
About a month ago all phones stopped syncing to all computers. I just get a "Unrecognized USB device" error on both computers using either phone.
Does Anyone know if MS released a USB driver update that may be causing this? I have tried every possible phone setting listed on the web, uninstalled activesync on XP and nothing seems to work. It really feels like a Windows USB issue to me. Just my gut feeling.
Doug
I have one more stab in the dark. Plug in your phone, open the device manager on your computer. There should be a device category called "Windows CE USB Devices." Expand that category, right click on the device in that category and uninstall it. Unplug your phone and plug it in again. This should reinstall the device driver. I'm guessing that the original drive got corrupted somehow.
WonkotheSane said:
It's possible that you have a hardware failure. However, that seems unlikely if you can flash using USB and it can connect to those other systems. Two other trivial things to try:
1) Try a different cable
2) Is "Allow USB Connections" checked in File>Connections Settings in ActiveSync? (I'm not trying to insult your intelligence, just covering the bases)
Click to expand...
Click to collapse
I had a similar problem as the original poster, and it turned out to indeed be a hardware problem. The SD-card reader was faulty, and ActiveSync would not recognize the phone while an SD-card was plugged in (Nor would WM5Torage work). Removing and reinstalling drivers did not work either. The SD-card was fine, when tested in a PC reader and my Touch HD, so I figured it had to be the kaiser.
I fixed this *today* by replacing the PCB in the display part of the kaiser. Part costs about $40 (Search for item ID 380187854526 on eBay to see which part)
The disassembly/assembly instructions required are in the service manual, available at a dozen places online.
Hope this helps! (Couldn't post links )