Database Develop

AT&T Tilt locked in tri-colored screen! Help!

Yesterday I took my battery out of my phone to remove the dust from inside the phone. When i replaced the battery back into the phone, it booted up into the tri-color screen and has been there ever since. I haven't modified the phone since receiving it from AT&T at all. When i actually noticed the problem I tried to reset the phone through the hole on the bottom of the phone. At first, it booted up normally but was out of batteries since it had been running on a bright screen for a couple of hours. Thus it turned off immediately. I have tried to reset it again but it seems to do nothing. Since then when I put the battery back in and I turn the phone on it returns to the tri-colored screen and it says SERIAL in the bottom white area. When plugged into my computer it says USB in the white area. On the top of the tri colored screen, in the red area, it says:
KAIS1*0
SPL-1.56.0000
CPLD-8
I thought about downloading the newest ROM update from HTC but my phone wont sync with my computer, and the tutorial says it needs to in order to install properly. If anyone could help, please let me know!

Update!
I put the battery back into the phone and it booted up just fine....it was a little slow and worked normally for a couple of minutes. Soon it started to act up. When i plugged the phone into my computer it automatically started to freeze, when i unplugged it from the computer it would work just fine! I then turned my phone off again and now it is back to the tri-color screen again!

try hard-resetting the phone.
To do this, hold down the two soft keys at the front while pushing the stylus into the reset hole. Just make sure to back up any data you want, as it will delete it all (files, contacts, etc.)

Tried a Hard Reset
When I finished it, it just went back to that tri-colored screen. Now the phone will turn on every 10th time i try and work for a couple of minutes. When the screen turns off it wont turn back on when i push the power button. The green light still blinks though.

I have been having this exact same problem for a little while now, any help would be more than appreciated.
EDIT: Everything about the phone was AT&T stock ROM from Oct. '07.

i think it replacement time

hi all once again.i was using my kaiser yesterday then my phone went into tri screen.tried hard reset soft reset.phone reboots in tri screen.im using Duttys Official WM6.1 Rom 5.2.19716 UC.
ihave kais130 mfg /spl 1-0.0lipof /cpld-8 on screen.
if there is a solution to this i would appreciate help in resolving.thanks in advance

Another sad update!
Well as of this second my phone works okay...slower than usual....but in an hour or so the screen will turn off and the phone will stop working, i will take the battery out.....wait about 45 minutes and hope that it boots up normally. No one has any idea why this is happening to multiple people? I have had this phone for maybe 3-4 months. Is the failure rate that broad and fast on these phones???

WTF
This phone is ridiculous. Now if I keep the phone plugged into my computer so the screen wont time off, the phone works just as normal. The moment I unplug the phone from charging it decides to die on me after an hour or so!

this happened to me last nite.
spent hours and hours trying to fix.
ended up reflashing orig att rom..
everything is fine..
proceeded on to a cooked rom and all is well..
added some apps ..
so far -- awesome

Good News!
Magically my phone started syncing with my computer randomly. Thus it allowed me to flash the rom with the original ATT rom and so far my phone is back to normal working great!

tri screen sorted
i bought my kaiser off ebay..i couldnt sort tri screen.i had various roms on at various times .i had no warranty. on pay as you go.decided to take to local o2 shop.got it back today fully working for free.took them 8 days.

Hey, did you have any luck fixing this problem - I've been looking mad for a solution to my tri-screen problem, but no joy...
KAISI*0
SPL-1.93.0000
CPLD-8
appears on my screen.... I don't now how to fix this puppy and it's only a couple of months old...
I started plugging the charger in and soft reset and it would work until i could find a new OS for it, Rom or RUU I think, I am not sure if it works, but now I can't get it off Tri-Screen to run it..
Any help anyone please?

You better take a look here for a solution : http://forum.xda-developers.com/showthread.php?t=423486
jezzaflyboy said:
Hey, did you have any luck fixing this problem - I've been looking mad for a solution to my tri-screen problem, but no joy...
KAISI*0
SPL-1.93.0000
CPLD-8
appears on my screen.... I don't now how to fix this puppy and it's only a couple of months old...
I started plugging the charger in and soft reset and it would work until i could find a new OS for it, Rom or RUU I think, I am not sure if it works, but now I can't get it off Tri-Screen to run it..
Any help anyone please?
Click to expand...
Click to collapse

Diamond don´t turn on

Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??

rmorera84 said:
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
Click to expand...
Click to collapse
what did you do *before* your diamond stopped turning on?? unless you had a completely unpredicted system meltdown of your diamond for injecting it with super high voltage. it is rare for it to not power off unless you did something ... so please elaborate so we can assist better.

Ok, yesterday i use the phone like anothe normal day, in the night i turn off the phone, and in the morning, when i tried to turn on, i have this problem, for example, when a tried to do a soft, hard reset, the screen is in black, when a conect the phone to the usb the screen is black, is, i left the phone alone, in 3 minutes the black screen again, i don´t know why.

any LED activity when plugged into USB?

I think it is a major manufacture problem
I had the same problem, taking out the battery waiting a while and inserting it back, will solve the problem for some time but it will happen again.
Finally I sent it to the HTC support center.
I don't understand why HTC didn't recall.
If you'll search this forum you'll see the same problem in different stages, some times it's a blank screen but the phone will ring and some are just freeze.

Hi, I've had my Diamond for about a month soon and it started earlier this week by not wanting to come on at all. Been taking out the battery for a few days but eventually got fed up and did a hardware reset tonight. Not long after that it just suddenly turned itself off and I couldn't get it back on again. I thought I'd pack it back into the box it came in and send it back tomorrow and took out the sim card. After that it came to life again.
Happened to get a call after that and that call was suddenly disconnected without any reason.
So I am not very happy with this phone at the moment. Would appreciate any advice or if you know for sure it can't be sorted maybe I should send it back and ask for another one?

Blazeitup123 said:
any LED activity when plugged into USB?
Click to expand...
Click to collapse
Nothing, but one time the pc detect the phone, but later nothing.

No Led activity either on mine when it went dead.

When the Phone goes dead, try cooling the phone down as much as possible, and try starting it up again.....
There is a problem with the HTC Diamond in that it can cook itself (excessive heat), due to the auto over temp function crashing and not switching off the phone..... (That's what I have been told at least...)
I know over around 5 Diamonds so far that have had this issue, where the symptoms slowly get worse...
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.

could not turn on after blank screen ...
Hello,
I've had the same issue as rmorera, and after I hard reseted the phone all went o.k.. BUT after I reinstalled part of the small apps I use, the phone started to go off again. So, the problem seems to be in the software ...
I believe the cause might be the SRS WOW which I use. I installed the .cab, then the .reg file provided (ufortunatelly I don't remember from which thread I got the files ...). And shortly after, the phone stopped working. I uninstalled the software, and now it works! Could it be that the SRS WoW did this?

I tried to reinstall the SRS WoW and I found that if enabled for "Internal (Stereo)" instead of "Headphones" it gets my phone shut when the WM blanks the screen. If I select the "Headphones" options the issue seems to disappear.
Still, the SRS WoW damages the volume buttons action, but I think this issue is on another thread ...

Diamond reboot loop w. original ROM

hi there,
this morning, without any interactiom, i heard the vibration of my touch diamond restarting.(with original newest ROM from htc website that ran without any problem for several months). battery was about 80% yesterday evening.
but it wasn´t starting at all. after the HTC animation and the green windows mobile screen, it started again. after restarting for 20 minutes i took out the battery, put it in again and performed a hard reset as stated in the manual.
now, on the "rainbow" screen i get a message like
psoc diam stage_pvt 0x32
then i did the Volume-Up reset, and now i don´t even get the red version information in the lower right screen. as it doesn´t even start i cannot get an active sync connection.
any ideas? is my phone broken? i didn´t do anything special, and i wonder why it rebooted without interaction this morning.
any ideas what i can do?
thanks in advance,
jkersch

Mine started doing this about 2 weeks ago it woke me up in the middle of night while sleeping with its vibrator and start sound.
The only thing I have found is that my little reset button at the pen holder dosent work anymore. To do a hard reset i have to takeout the battery and then put it in, hold the volume key and enter key then power it to get it. Flashed by holding volume down and the power on, it hold for about 10min just enough to get the flash.
I managed to flash it once but it dosent help, it constantly reset at the thouch diamond screen. Some times i get to the green windows mobile screen.
As warrenty is out on my phone and ive given up and using another phone.

Same problem in a different thread
Have a look at http://forum.xda-developers.com/showthread.php?p=5279740.

install a new radio worked for me

Buttons Not Working and severe battery Drain

Hi hope someone can help. Over the weekend my TD2 started playing up. All of the hardware buttons apart from the on/off button have stopped working. I also notice that if I turn the screen off with a short tap of the on/off button, after a few seconds it comes back on again. All touch screen functions are ok. It also appears to be draining the battery very quickly, to the extent that fully charged at bedtime (no bluetooth or wifi on and a stable 3-4 bar signal) it will be comppletely drained by morning. As far as I am aware the phone has not gotten wet at all.
I have also re-installed the office HTC rom, which made no difference
Any ideas??

So you reinstalled the stock rom and did a hard reset?
You can try Tarkim's Keyboard controller and see if your hardware keys can be mapped to a different function.
That would help eliminate hardware vs software issues.

I have the same problem. Also my backlight keeps working and won't go off. Can't perform a hard reset because my volume buttons(and all other hardbuttons accept the on/off) aren't working.
Searched for the solution but can't find it anywhere. Who can help me?

daanbrok said:
I have the same problem. Also my backlight keeps working and won't go off. Can't perform a hard reset because my volume buttons(and all other hardbuttons accept the on/off) aren't working.
Searched for the solution but can't find it anywhere. Who can help me?
Click to expand...
Click to collapse
Try clear storage app to HR.

Thanks for your reaction.
Yesterday I managed to put an official ROM on my phone.(latest from HTC site).
Problem only got worser. Phone gets complety stuck(directly after boot) in the volume screen. Sometimes its flashes back to the normal screen but only for 1 second. Buttons still aren't working so can't do anything with my phone right now( not even the hard reset methode you told me).
Started to think that this is really some hardware issue. Can't remember that water got in my phone or the phone felt really hard. Any solutions maybe?
Otherwise I think I just go to the store.

daanbrok said:
Thanks for your reaction.
Yesterday I managed to put an official ROM on my phone.(latest from HTC site).
Problem only got worser. Phone gets complety stuck(directly after boot) in the volume screen. Sometimes its flashes back to the normal screen but only for 1 second. Buttons still aren't working so can't do anything with my phone right now( not even the hard reset methode you told me).
Started to think that this is really some hardware issue. Can't remember that water got in my phone or the phone felt really hard. Any solutions maybe?
Otherwise I think I just go to the store.
Click to expand...
Click to collapse
One last thing you can try is a Task29 explained here.
Use your official rom (right click on .exe and extract the RUU_Signed.nbh and place in task29 folder, then connect device in Bootloader mode and run the Task29.exe. Follow the instructions in the link.

[Q] X1 freezing on boot

Hi there all,
I'm writting this help in Frustration, i'm trying to solve my lil bro problem. He has Sony Experia X1 running Windows mobile 6.1.
The problem is when it get's to the windows mobile 6.1 logo screen after boot up it freeze's! and i don't know where to go from here.
I've tried to sync it to the PC and nothing!
I've tried removing battery, holding down volume down button + power button, reinserting battering will on charge via wall and PC for 15min's, and removing batter and reinserting and booting again, and NOTHING!!!
i can't make any sence from it please help? What is the next step? Throw at the Wall?
Thankz to anyone that has the time

any details on what action lead to the problem? those normally don't come out of thin air...and maybe that helps finding a solution
what might otherwise help (but will erase customizations and personal data stored on the device) is a hard reset
Best, DK

Ok just found out he was trying to delete something a program, and he can't remember what program! About to try a hard reset now!!!
Also just found out, you/I can't even power it down/off!!! WTF?

Hard reset! Not working just the same thing, tried holding all button in with battery out then reinserted, and the screen went all funny like snow reception on tv?
And one time it come up with 4 colours on the screen, green, blue, red and white!
also when trying to connect to computer usb port it try's to load up but said the phone is locked???

vannav8 said:
Hard reset! Not working just the same thing, tried holding all button in with battery out then reinserted, and the screen went all funny like snow reception on tv?
And one time it come up with 4 colours on the screen, green, blue, red and white!
also when trying to connect to computer usb port it try's to load up but said the phone is locked???
Click to expand...
Click to collapse
strange, not sure about the snow like screen
the four color screen is the bootloader, you can that when the phone is off and you restart it while holding volume button down for some seconds
there is a quite helpful thread about hard resetting X1, listing different means to do so
have a look, maybe you find something you didn't try yet and it helps
Best, DK

thankz will try post again soon with result's

OK wierdiest thing ever!!!
after coming back to the phone a day later, the battery went flat, OK! charged mobile while it was in bootloader mode screen for 15 min's
Went to try hard reset and magic!!! It finally come up with this screen allowing me to reset by pressing R on the keypad, so i did then, it told me to press space.... waited, waited and waited. It got the better of me, took battery out, and reinserted...
It got further then before, but once again on further it hung there, so i took the battery out and reinserted and did this about 3 more times.
And now magic it works!!! I don't know whats going on i tried all these steps i've mentioned above and nothing had came of it, but now it works!!!
I'm backing the battery is the main issue, it got a lil hot but not to hot to handle, well im no expert i'll leave it with you's
Thankz again for all your help you could offer it did help

that is really weird but I'm very glad you got it going
enjoy