tomtom plus- anyone have any luck? - Tilt, TyTN II, MDA Vario III General

has anyone had any luck get any of the tomtom plus features to access the internet?
mine just errors out....
can someone try theirs?

nm... finally got it...
signed up on mytomtom.com yesterday...
turned off my proxy settings in medianet...
put my email and password in tomtom when it asks for it...
turned off hsdpa...
logged on to a website via explorer (to get a data connection active)...
then went back to tomtom buddies and tried to login, it errored twice but i pressed continue three more times and it finally logged in...
traffic and all of the other tomtom plus services work great...
now, just need my pals with kaisers to get their tomtom buddies up and running and we'll see if we can track each other...
the kaise/tytn II/tilt/8925 is great piece of kit... and i really like having the gps...

Tomtom traffic
I get most plus services to work except traffic. I have everything in your post without luck. A qustion to tomtom support only resulted in "we do not support you device" answer. Any ideas?
When I fianlly installed the maps from my CD and activated them it started working. It did not work with the free downloaded map.

aszotten said:
I get most plus services to work except traffic. I have everything in your post without luck. A qustion to tomtom support only resulted in "we do not support you device" answer. Any ideas?
Click to expand...
Click to collapse
I didn't fill in any email and all plus services work (including traffic) accept traffic cams, which times out when updating. (western europe map)

Tomtom support
I want to highlight something. I downloaded the free map and tried to activate my tomtom traffic on this free manp. This caused the error mentioned in my previus entry. I then tried to open a support case with Tomtom, but they refused to handle it. They state that the Kaiser is an unsupported device. Luckily traffic worked when I installed my maps from the DVD. I don't understand how Tomtom can make a deal with HTC, provide the progam and maps and then refuse to support it.

aszotten said:
I want to highlight something. I downloaded the free map and tried to activate my tomtom traffic on this free manp. This caused the error mentioned in my previus entry. I then tried to open a support case with Tomtom, but they refused to handle it. They state that the Kaiser is an unsupported device. Luckily traffic worked when I installed my maps from the DVD. I don't understand how Tomtom can make a deal with HTC, provide the progam and maps and then refuse to support it.
Click to expand...
Click to collapse
Quite agree - I would demand to be referred to their complaints procedure and make sure they know you have a tomtom branded TyTn II installation disk. Also do not assume they know the phone by the name Kaiser. Also remember to mention that the programme is specifically adpted by them to run on that phone and no other.
Mike

aszotten said:
I want to highlight something. I downloaded the free map and tried to activate my tomtom traffic on this free manp. This caused the error mentioned in my previus entry. I then tried to open a support case with Tomtom, but they refused to handle it. They state that the Kaiser is an unsupported device. Luckily traffic worked when I installed my maps from the DVD. I don't understand how Tomtom can make a deal with HTC, provide the progam and maps and then refuse to support it.
Click to expand...
Click to collapse
I've just called TomTom with a bogus question (why speedcams wasn't working) and after mentioning TomTOM Navigator 6, PDA, Kaiser and TyTN II, they answered the question.

sWORDs said:
I've just called TomTom with a bogus question (why speedcams wasn't working) and after mentioning TomTOM Navigator 6, PDA, Kaiser and TyTN II, they answered the question.
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Click to collapse
Maybe the problem could be that I used the EU version of the Kaiser talking to the Swedish Tomtom support, and the Swedish version of the Kaiser is not yet available.

aszotten said:
I want to highlight something. I downloaded the free map and tried to activate my tomtom traffic on this free manp. This caused the error mentioned in my previus entry. I then tried to open a support case with Tomtom, but they refused to handle it. They state that the Kaiser is an unsupported device. Luckily traffic worked when I installed my maps from the DVD. I don't understand how Tomtom can make a deal with HTC, provide the progam and maps and then refuse to support it.
Click to expand...
Click to collapse
Interesting, when the FAQ's on their own site says this:
Question
Why is NAVIGATOR 6 support for Windows Mobile® 6 limited to some HTC devices?
Answer
The reason why NAVIGATOR 6 is not supported on all Windows Mobile 6 devices is due to our global partnership with HTC, as a supplier of pre-installed Navigation Software for their GPS-enabled devices.

All works fine on my device....

TomTom Traffic not working
I have installed TomTom into my unlocked HTC Kaiser and it works fine. While, intitially Traffic was working and downloading perfectly well, since October 1, I get connected to the traffic server, but no data gets transferred into my device. (The traffic message is always no traffic incident to report, although there are numerous delays in the New York metropolitan region). I have contacted TomTom customer support about this. Originally they told me the traffic servers were down. Today they are telling me that this is a problem specific to HTC devices not getting the data correctly. Does anybody else have the same problem? Is somebody using the traffic service since October 1 and receiving valid traffic information on their HTC Kaiser devices? I have a version of TomTom that is not made specifically for the kaiser. I wonder if that would work better?

hweinberg said:
I have installed TomTom into my unlocked HTC Kaiser and it works fine. While, intitially Traffic was working and downloading perfectly well, since October 1, I get connected to the traffic server, but no data gets transferred into my device. (The traffic message is always no traffic incident to report, although there are numerous delays in the New York metropolitan region). I have contacted TomTom customer support about this. Originally they told me the traffic servers were down. Today they are telling me that this is a problem specific to HTC devices not getting the data correctly. Does anybody else have the same problem? Is somebody using the traffic service since October 1 and receiving valid traffic information on their HTC Kaiser devices? I have a version of TomTom that is not made specifically for the kaiser. I wonder if that would work better?
Click to expand...
Click to collapse
It's not just you. Last night, I used my Tom Tom v6.032 (that came with the Kaiser) and had it pull the traffic info along the route I was taking. Got all green. 5 minutes later, i'm in bumper to bumper traffic and inching along (there was construction that turned a 3 lane busy street in Washington, DC into a 1 lane street. While in the bumper to bumper, I had the software update it's traffic info and it still came up all green. I just figured it would only report on accidents and not delays, but evidently i'm not the only one having the problem.

I wasn't getting any traffic updates in the UK, but a colleague with a TT910 was. So I copied tmcodes.dat, traffic.dat from the map & deleted the other traffic file. Ran through enabling traffic again, and it's working fine again.

same problem
I have same problem with Orange provided device in the UK - logged call with TomTom who now say Kaiser is supported. Everything works except for Plus services - get generic TomTom device error when trying to connect to do anything in the plus menu. Navigator 6.
any advice/ideas - tried disabling HSDPA but no difference.

I have had problems with TomTom on my Kaiser, but it is always rectified by connecting it to a wifi hotspot first, with the cellular radio off. Then going to TomTom and running an update, where it will always download a small update of some sort the first time I run it, after that I'm troublefree on wifi or 3G (or Edge, or HDSPA)

the_ape said:
All works fine on my device....
Click to expand...
Click to collapse
All is also right for me with my Orange branded Tytn II.

I realise this is an old thread. Also I have posted in detail here
http://forum.xda-developers.com/showthread.php?p=11166165#post11166165
but basically I have installed TomTom 6 on a Kaiser which seems working except traffic reports give error 1506.
If there is a fix for this please advise.
Thanks in advance.

Related

TomTom on tilt

Ok, i'm new to the GPS world. My tilt is running TomTom fine with my free map that I downloaded except i get an error everytime i try to update traffic. To get more maps do i simply buy them? is there a better place than tomtom directly? (their map store has been down). What if i need support on the app? can I contact them even though i'm using the version that comes with the kaiser?
Hi,
You can purchase the TomTom Navigator 6 software from Buygps.com or other places. I have TomTom 6 Software for US/Canada and it loaded fine on the tilt. When you configure it use COM 4: for the GPS and 4800 BPS for the baud rate.
work great for me. did you got the traffic working for you?
this is the only thing i couldnt work out.
No, I didn't test the traffic but will soon.
Doesn't traffic data on TomTom require a TomTom Plus account? I believe you have to subscribe to that to receive traffic data.
I think they let you use "Traffic" free for a little while, then they cut it off and you have to pay.( At least thats what happened to me)

GPS software with free web traffic updates

Ok, I may be asking stupid things here, but I don't get the whole GPS traffic updates problem...
Ok, so we have programs like Microsoft Live Search and Google Maps for Mobile that get all the traffic info they need from the web. There's 2 problems though - they don't guide you (step by step directions) and they don't calculate the route based on the traffic. They just show the traffic info.
What I don't get is why can't I find GPS software that will do EXACTLY the same thing as those two, but also give you guidance and calculate routes based on traffic info?
Yes, there's iGo and TomTom that need TMC hardware/subscription/whatever. And yes, there's Garmin XT that gets traffic info from the web, but it only works with external Garmin GPS receivers.
Is there no GPS software with traffic updates from the web that would work on phones like Kaiser with built-in GPS? Or am I missing it?
Another idea would be a piece of software that would get the traffic tables from the web (for free), and then emulate a TMC antenna/whatever on a certain COM port. Is that something that's impossible to make?
tomtom works and gives you traffic updates. works and is free on my friends tytn II. doesnt work on my tilt. /shrug
So TomTom gets the traffic updates from the web?
And it doesn't work on US WM6?
kireol said:
tomtom works and gives you traffic updates. works and is free on my friends tytn II. doesnt work on my tilt. /shrug
Click to expand...
Click to collapse
I have TomTom 6 installed on my Tilt and it works great. Also, traffic is free to US users, although they don't advertise it. I called them a while back because I was planning a long roadtrip and I wanted traffic, but I could not find on the website where US users could buy it. I called the 800 number and they gave me a free subscription, and said when it expires to call back and ask for another. It will calculate the route, then check the traffic and ask if you want to re-route around it. It also gives audible and visual alerts when new incidents are detected on your route, plus many times there is detailed info available where you can see exactly how far the backup is, and how long the estimated wait is. Its really nice.
-Jay
Jay2TheRescue said:
I have TomTom 6 installed on my Tilt and it works great. Also, traffic is free to US users, although they don't advertise it. I called them a while back because I was planning a long roadtrip and I wanted traffic, but I could not find on the website where US users could buy it. I called the 800 number and they gave me a free subscription, and said when it expires to call back and ask for another. It will calculate the route, then check the traffic and ask if you want to re-route around it. It also gives audible and visual alerts when new incidents are detected on your route, plus many times there is detailed info available where you can see exactly how far the backup is, and how long the estimated wait is. Its really nice.
-Jay
Click to expand...
Click to collapse
Oh wow, that's really nice. Is it a public download or subscription type of thing? I want to try it out
DarkDvr said:
Oh wow, that's really nice. Is it a public download or subscription type of thing? I want to try it out
Click to expand...
Click to collapse
You have to buy the TomTom software. They ordinarily have traffic as a subscription based service, on their website I think its like 30 euros a year. Well worth it in my opinion, but I'm unable to pay in euros... Anyway if you have the TomTom software working you can activate traffic for free by calling if you are in the US.
-Jay
I'm using AT&T's TelNav right now (free for the first month) and it's pretty good so far but I'm thinking TomTom might be a better solution. You just order the CD and then load it all to a miniSD card right?
Also.... Jay.... This is a little off topic but where did you get the mount for your phone (shown in your usericon)?
FlyRyan said:
I'm using AT&T's TelNav right now (free for the first month) and it's pretty good so far but I'm thinking TomTom might be a better solution. You just order the CD and then load it all to a miniSD card right?
Also.... Jay.... This is a little off topic but where did you get the mount for your phone (shown in your usericon)?
Click to expand...
Click to collapse
Here's a link to a thread with all the details on my car mount, with large pics: http://forum.xda-developers.com/showthread.php?p=1880032#post1880032
Yes, you install the software on your storage card. I have a 4gb card and I have the entire north american continent map on it. I can go anywhere in the US & Canada without switching maps. At this point with the pirces on the 8gb cards coming down I would buy an 8 gb card, but it will support up to 32 gb I believe. I bought the mount from www.proclipusa.com, and although the total package was just over $100, its well worth it.
-Jay
DarkDvr said:
Ok, I may be asking stupid things here, but I don't get the whole GPS traffic updates problem...
Ok, so we have programs like Microsoft Live Search and Google Maps for Mobile that get all the traffic info they need from the web.
[snip]
Yes, there's iGo and TomTom that need TMC hardware/subscription/whatever. And yes, there's Garmin XT that gets traffic info from the web, but it only works with external Garmin GPS receivers.
Click to expand...
Click to collapse
Neither Windows Live or Google Maps are GPS software. They're web apps with extended functionality that support GPS.
Real GPS software have big map packs and the only thing it needs is a GPS signal.
As for GMXT, they've supported internal GPS since October 2007, and that's what I've been using; free traffic and I guess that's forced TomTom to do the same. You can find threads on how to unlock GMXT off their puny microSD cards.
NuShrike said:
Neither Windows Live or Google Maps are GPS software. They're web apps with extended functionality that support GPS.
Real GPS software have big map packs and the only thing it needs is a GPS signal.
As for GMXT, they've supported internal GPS since October 2007, and that's what I've been using; free traffic and I guess that's forced TomTom to do the same. You can find threads on how to unlock GMXT off their puny microSD cards.
Click to expand...
Click to collapse
That's good info, thanks. I'll look into it.
However, my question remains the same.. Are there some limitations that prohibit the creation of an emulator software that would get traffic updates from the web and act as TMC device for GPS software like iGo?
Those traffic updates only work when you're on the freeway, not on city streets. I use TomTom in conjunction with Google Maps. Google Maps at least tells you if the traffic jam is less than 25mph(red) or 26-50mph(yellow). It's pretty accurate. TomTom only has a little car symbel that followed with little dots that represent traffic jam. With google maps, you can zoom out and see the big picture with traffic info. It has saved me hours by allowing me to choose which freeway to take with less traffic jam miles before the jam starts. If all of the sudden I got stuck in traffic jam before google maps updates the traffic info, I use sigalert.com (in LA area) with Opera Mobile to tell me what caused the traffic jam and what time it started. It gives great details about the trafffic jam. It reports how many cars are involved, what kind of cars are involved, which lanes are affected, CHP, ambulance, fire department arrival time, injuries reports.
You may think well I dont want to use 3 programs just to tell me about a traffic jam. If you're in a traffic jam going 0mph, you have time to use your Tilt.
cproaudio said:
Those traffic updates only work when you're on the freeway, not on city streets. I use TomTom in conjunction with Google Maps. Google Maps at least tells you if the traffic jam is less than 25mph(red) or 26-50mph(yellow). It's pretty accurate. TomTom only has a little car symbel that followed with little dots that represent traffic jam. With google maps, you can zoom out and see the big picture with traffic info. It has saved me hours by allowing me to choose which freeway to take with less traffic jam miles before the jam starts. If all of the sudden I got stuck in traffic jam before google maps updates the traffic info, I use sigalert.com (in LA area) with Opera Mobile to tell me what caused the traffic jam and what time it started. It gives great details about the trafffic jam. It reports how many cars are involved, what kind of cars are involved, which lanes are affected, CHP, ambulance, fire department arrival time, injuries reports.
You may think well I dont want to use 3 programs just to tell me about a traffic jam. If you're in a traffic jam going 0mph, you have time to use your Tilt.
Click to expand...
Click to collapse
Yes, but if you tap the right edge of the screen you can view the details of the traffic jam. Often when you view the details it will say "Backup 2,000 yards Estimated time: 3 minutes" Then you can choose to reroute around it, or just go through. TomTom also has different icons that show you what the incident is. Its pretty obvious usually when you see them. The man w/ the shovel is road construction. A lane with an X in it means that the lane is closed ahead. A car on its side is an auto accident. An icon of several cars backed up is heavy traffic.
-Jay
I have a questions. I have tomtom 6 on my tilt. I got it from school that a profesor by mistake left the software open to public. I took it and installed it. The only thing that i needed was the activation key. I got that now and works fine. I only loaded California and Nevada for now. I had the traffic trial only for 30 days. I read that it is free to U.S. customers. Can I call them and have it activated on mine. Agian, I found the program and my worry is that if I call, would I be asked personal information? And if I give it out, by my devvice code, can they block me from using the buddies feature and weather? Thanks.
banditione said:
I have a questions. I have tomtom 6 on my tilt. I got it from school that a profesor by mistake left the software open to public. I took it and installed it. The only thing that i needed was the activation key. I got that now and works fine. I only loaded California and Nevada for now. I had the traffic trial only for 30 days. I read that it is free to U.S. customers. Can I call them and have it activated on mine. Agian, I found the program and my worry is that if I call, would I be asked personal information? And if I give it out, by my devvice code, can they block me from using the buddies feature and weather? Thanks.
Click to expand...
Click to collapse
Each TomTom install disk can only be used to install on 2 devices, then they lock it out and you have to call to activate the third. I had TomTom 6 installed on my old iPAQ hw6515. When I bought my Tilt I installed it there with no problems. 30 days later I had an issue with the device that wasn't fully resolved, and rather than dealing with a warranty exchange refurb in another 2 months I just exchanged it for a new one in the store. It took me almost a week to get my TomTom registration moved to the third device. I'm suprised you got TomTom working at all if its a pirated copy.
Anyway, to activate your traffic subscription they will need a valid email address, so in a sense they will know who you are...
-Jay
Route 66 has free traffic updates in the UK via internet
Jay2TheRescue said:
Each TomTom install disk can only be used to install on 2 devices, then they lock it out and you have to call to activate the third. I had TomTom 6 installed on my old iPAQ hw6515. When I bought my Tilt I installed it there with no problems. 30 days later I had an issue with the device that wasn't fully resolved, and rather than dealing with a warranty exchange refurb in another 2 months I just exchanged it for a new one in the store. It took me almost a week to get my TomTom registration moved to the third device. I'm suprised you got TomTom working at all if its a pirated copy.
Anyway, to activate your traffic subscription they will need a valid email address, so in a sense they will know who you are...
-Jay
Click to expand...
Click to collapse
Wow. Then I had the last chance to use it. Well I dont know if I was the first or second to use it because in order for me to recieved traffic reports, I had to create a username and password along with my email. Then I loged in my information through my phone and it worked. I only had traffic reports valid for 30 days. Now it has expired. TomTom web site has my information now and I guess I should of been the first one to use the software because then my information would of conflicted with the first installation of the cd I found. So my question is now, can I call that 800 number and ask them to activate traffic on my phone. I am worried that they may block me out for good or something. Though my gps would still work. What information do they ask apart from my email? Is it ok to call? I do not have a cd key for the cd. I just poped it on my drive and boom, it worked on my phone. Please help. Thanks.
banditione said:
Wow. Then I had the last chance to use it. Well I dont know if I was the first or second to use it because in order for me to recieved traffic reports, I had to create a username and password along with my email. Then I loged in my information through my phone and it worked. I only had traffic reports valid for 30 days. Now it has expired. TomTom web site has my information now and I guess I should of been the first one to use the software because then my information would of conflicted with the first installation of the cd I found. So my question is now, can I call that 800 number and ask them to activate traffic on my phone. I am worried that they may block me out for good or something. Though my gps would still work. What information do they ask apart from my email? Is it ok to call? I do not have a cd key for the cd. I just poped it on my drive and boom, it worked on my phone. Please help. Thanks.
Click to expand...
Click to collapse
Can anyone help please.
anyone cmon help!
Anyone please help.
sure i'll help, i'll hack into tomtom's server and give you access to traffic. all i need is your username, password, date of birth, mother's maiden name, and your social security number

TomTom 6 Compatibility

Right here we go folks: TomTom 6. Kasier (MDA III) 6.1 (no thrills ROM).
I installed TomTom onto my first Kaiser (standard ROM) no problems and it worked fine until the unit died. I have a replacment device and have requested a new code from TomTom. They have said that the MDA III is not compatible and pointed me to the list of devices which are compatible. What's on there, yes the MDA III, TyTnII etc. I pointed this out to them and they said it was wrong, the device does not work with TomTom and they wont give me a new code until I provide proof of another device (other than the Kasier)!!
Has anyone else had issues or is it TomTom support being lame as usual?
Thanks.
What a load of rubbish. If TOMTOM do not provide support for the HTC Kaiser/TyTN II/Vario III, then why do most Shops (eXpansys, totalPDA, etc.) sell it with a trial version? I'd tell them to get stuffed and send you the code, they're just being idiots...
Wow! They are being incredibly obtuse. It's their compatibility list, it's hardly your fault that it's 'wrong' and in any case I don't think it is. I think you need to speak to a different support person, somebody that knows their arse from their elbow.
Yep, I think I'll give them a call and get it sorted. Watch this space...
Hi,
In France, i encountered worries with tomtom traffic (nearly lost a week
of "subscription fee") because of Tomtom servers failure(guessed, they never admit clearly any reponsability), and followed a kind of farcical exchanges with their support, but they didnt offer me a real kind /commercial gesture(2-3 days of traffic for a week lost !) and they shown themselves arrogant, obtuse, taking me for an idiot.
Not at all paying careful attention to their...paying customers.
Good luck so !
Regards
This just in from TomTom support:
"I have confirmed again with our PDA Specialist and they have stated that there is a huge difference between the MDA III and the MDA Vario III. Since you have the MDA Vario III we are unable to provide you with another activation code."
Odd how they list the TyTn II as a compatible device.
That's ridiculous. I can understand your frustration! Here's the eXpansys Kaiser page, do a Ctrl+F for TOMTOM and it states under the Technical Details:
• GPS
- Internal GPS antenna
- Standalone GPS abd A-GPS mode
- TomTom Navigator 6 Edition (TomTom 6 Taster Edition)
Have you tried showing TOMTOM Support anything like this (which clearly proves that the Kaiser is supported/compatible)?
Yes I emailed them a link to the £500+ package that expansys do with TT6. Lets see what they say this time!
This is a joke, surely:
"The compatibility of your device has been confirmed from our Technical Support Team who are Specialist in PDA products."
Time to phone them and go beserk I reckon!
It's the kind of situation where you want to laugh and cry at the same time. There's not really much left to do apart from argue the toss with them untill they oblige. Good luck and let us know how it go's.
Another update to the saga. I spoke to TomTom supoprt over the phone who were very helpful and said they wold request a change of device code and get back to me. Just got this back from them:
"Unfortunately it has been confirmed again that the Vario III is not on our compatibility list, therefore you will not be able to run Tom Tom software.
The reason your device code keeps changing is due to the fact that device is incompatible.
We cannot change the device code on your account to reflect an incompatible device."
Anyone want to buy TomTom6??!
Finally I'm getting somewhere! TomTom have said they will reactivate my software, but only if I do not request any further support for the device, and do not ask for another code if its doesnt work.
TomTom Navigator
Hi,
The reason they don't 'support' it or refuse to give out the code, is because every time you change the ROM, one that has a new build, then the TomTom server will think you're trying to use their software on a different device and so on, this is especially the case with the TomTom Plus services. I had this problem with my VPA (HTC TyTN) and they would not re-create the code for my TomTom Plus (Traffic Updates). Luckily I knew the old build, so I searched for cooked ROM's that were using that build.
Regards,
Thats a bummer. Why do they tie the code to software, surely they could base it on the IMEI number as that is fixed and does not change regardless of which software you are running.
RE tomtom device code
HI I had same problem with my activation code when I changed rom have found a crack which gives u the code when u try to start maps it gives you device code and u run this software it gives you the activation code. Does it make sense.
RAJ ( I will post this here if needed pls ask instructions are included takes 2 mins)
I am not sure what everybody is talking about
I have ATT tilt with Dutis ROM loaded
and TomTom 6 is working splendidly except may be for the fact that it takes a minute or so to get the satelite fix
but other then that perfect GPS
I would like to find a better software more user firendly
but since I have the maps for US canada and most of europe I gues tom tom is the GPS of choice for me now
Tomtom traffic services
I think the Tomtom support is the worst i've ever seen. For my Kaiser, I know werre the problem is, but don't know how to solve it. When you launch to the traffic information update, the software sends a PHP request to the server including your login, password and this is the problem a serial number that should be your IMEI, but the application sends a wrong number (the first digit is wrong). If I send the same request with my good IMEI through IE I have a message like "enjoy with your promotion". If you know in what file or registry key Tomtom stores this number I think it will not be so hatd to change it to the correct one and find an access to the traffic server.
HTC TyTn2
SPL 3.56
ROM 3.28.406.0 FRE
Radio 1.71.09.01
Protocole 25.75.40.02 eMo
TT6 on Tilt with official WM 6.1?
I did as much searching as I can handle but could not find a resolution. Tried to install 6.032, get a message saying "Unable to install application. Please update your device ROM to the required version before trying again."
I have TomTom 6 v 6.010 installed w/o an issue. I currently have the standard AT&T 6.1 ROM. The only issue is that it takes 3 to 4 minutes to acquire a signal. However this seems to be a product of WM 6.1.

ttn7 plus services "not available in your region (yet)" error on tilt

I had plus services working great for my trip from Texas to Virginia up until I hit Alabama. Now I get the error stating the services are "not available in your region (yet)." I have tried everything I could think of or find. I tried reinstalling 6 in which the plus services worked fine. I reinstall 7 and get the error above.
Anyone else experiencing this? Is there a fix for it? Or is this a way TomTom is regulating tt7?
I live in the US and have legal maps.
Thanks!
Alan
i live in georgia, and have a similar situation. i used to have traffic working with tt6, and after upgrading to tt7, it is giving the message above. seems it is happenning to a lot of people.
suggestions welcome
anybody on this?
It could be because we released TT7 in the U.S. before TomTom did. I remember it was not even available on their website until a couple of weeks ago. I think we rushed their plans.
redbandana said:
It could be because we released TT7 in the U.S. before TomTom did. I remember it was not even available on their website until a couple of weeks ago. I think we rushed their plans.
Click to expand...
Click to collapse
mmmm...any idea on when ttn7 will be released in the states?
harty83 said:
mmmm...any idea on when ttn7 will be released in the states?
Click to expand...
Click to collapse
It is.....
edit: actually, I have no idea. I do not use tomtom home because it messed up my gps using tt6. Check TTH.
I've got the same problem and I'm in Texas. I've had it tell me that and error occurred when connecting, and it won't even accept my user name and password. Haven't been able to figure it out at all.
I've got the same error now as well. When i first changed to TTN7 from 6, it worked and would tell me the traffic only had a like 2 week or 1 month trial or smth, but now it gives me that error all the time, i've tried reinstalling TTN7, redoing the map and none of that changes it.
I see they now have TTN7 listed for PDA's, so hopefully when its on the site for WM, this will be resolved.
Uh. So when traveling back from Virginia to Texas, plus services started working again once I hit west of Birmingham, AL. I don't know if it is coincidence or not.
Are others still having this issue? How about people in the south east US (Alabama, Florida, Mississippi, Georgia, North/South Carolina, Virginia, etc)?
Alan
Well, now it is not working! It has worked fine in TX up until this morning. It all of sudden started giving me the same message.
Anyway else? Anyone have a solution?
How does tomtom determine your region? Device setting, network, gps, tomtom setting?
Alan
Add me to the list
My TT Traffic worked fine through last Friday. Yesterday morning, it stopped working and gave me the error message that we are all seeing. I'm in the Dallas area and am running the stock AT&T rom. I posed this question to TomTom UK to see if they could solve it. Hope there's a fix soon.
--Queso
still a no-go in athens, ga
It's as if TomTom configured their plus services servers to deny access for US users. I called TomTom US support, but they counldn't figure out what was going on. The guy I chatted with thought that the problem might be in Nav7. He suggested I email the UK support folks as they have the ability to look into the Nav7 stuff and he didn't. I'll let everyone know if / when I get a response.
Queso
After a some run around I am back where I began. TT US said to call UK because it's supported there. TT UK says that they don't support it, Germany does. When I called them, none of the options were in english, so am at an impass. I re-installed TT6 and low and behold, the traffic works. So either there is a timeout in the ripped TT7 or TT is blocking TT7 from its Plus Services servers. Bummer either way.
-Queso
Bummer,
Yea TT6 def works. TT7 must communicate with separate servers.
Is there a way to install both TTN 6 and 7 without one overwriting the other and/or forcing the other to be uninstalled? That way I can use a local city map for traffic in 6 (for my commute to work back and forth) and the entire 7 maps for my more extensive travels.
Alan
harty83 said:
Bummer,
Is there a way to install both TTN 6 and 7 without one overwriting the other and/or forcing the other to be uninstalled?
Alan
Click to expand...
Click to collapse
I have both installed and they work fine. There are two caveats though, on reinstall of TT7 I used the original release that installs to "internal storage." Also, the install stomps on the existing shortcut for TT6, so you would have to manually recreate the shortcut to get TT6 to run from the program shortcuts
Anyone have the time or skills to see if TT7 can be made to point to the TT6 plus servers?
Queso.
trial or paid subscription?
Just curious, is everyone that is having problems using a trial or have paid to subscribe to the traffic service. I have a trial of the traffic and have run into the same problems and now all TT Plus services indicate not available in my region (yet).
cj2125 said:
Just curious, is everyone that is having problems using a trial or have paid to subscribe to the traffic service. I have a trial of the traffic and have run into the same problems and now all TT Plus services indicate not available in my region (yet).
Click to expand...
Click to collapse
I have a paid subscription.
harty83 said:
I have a paid subscription.
Click to expand...
Click to collapse
As do I. My work around is that I use Nav6 for traffic to / from work and Nav7 for everything else
.
Queso
installing both TT6 and TT7
TT7 seem to keep uninstalling TT6 - did you install TT6 to SD?
queso said:
I have both installed and they work fine. There are two caveats though, on reinstall of TT7 I used the original release that installs to "internal storage." Also, the install stomps on the existing shortcut for TT6, so you would have to manually recreate the shortcut to get TT6 to run from the program shortcuts
Anyone have the time or skills to see if TT7 can be made to point to the TT6 plus servers?
Queso.
Click to expand...
Click to collapse

tomtom6

can someone please advise me if tomtom 6 works on the diamond.
many thanks
As far as I know, TT6 can't use the internal GPS. TT7, however can. No idea why you'd even use TT6 personally.
poedgirl said:
As far as I know, TT6 can't use the internal GPS. TT7, however can. No idea why you'd even use TT6 personally.
Click to expand...
Click to collapse
TT6 can ofcoure use the internel GPS!! I have tt6 in my Cruise that came with the CD and it works perfect with Diamond too, but why use tt6 and old maps(v6.75 Latest and last) with TT7 you can use the latest 7.20 maps
cheers guys
lets me now look for tt7
Tomtom works
I have been using Tomtom 5.2 with Western Maps of Europe 6.6. It works superbly and GPS is found in under a minute. I'm not impressed with Tomtom though despite having used it since Version 2 as they are in breach of their EULA by refusing to send me a new device code as they say its been used on other units. Their EULA specifcally states "one device at a time". In the meantime I am forced to use a dodgy exe file whjich goes against all my principles but have paid for it and now can't use it, until they sort it out. I have threatened legal action to recover the cost of the software and my traffic subscription and am awaiting their response. I also have reports that CO-Pilot is faultless with Touch Dimaond so would be inclined to go with that from hereon.
I've got US/Canada maps in a box, and I installed TT6, but even after copying the maps to the internal storage, TomTom 6 says "no maps found"
Tt6 Is Good To Go
i have used it from day one on my diamond
i have it installed on internal memory no problems with 2 maps
hope this helps
have a good weekend
deadlyproductions said:
I have been using Tomtom 5.2 with Western Maps of Europe 6.6. It works superbly and GPS is found in under a minute. I'm not impressed with Tomtom though despite having used it since Version 2 as they are in breach of their EULA by refusing to send me a new device code as they say its been used on other units. Their EULA specifcally states "one device at a time". In the meantime I am forced to use a dodgy exe file whjich goes against all my principles but have paid for it and now can't use it
Click to expand...
Click to collapse
Agree completely. I've got a bought-and-paid-for TomTom (with TomTom Bluetooth GPS unit) that I've been unable to use for two years because I no longer use the phone on which it was installed, so I'm forced to use pirated copies of the same software on my current machine.
Even Microsoft aren't this good at alienating legitimate paying customers.
Legitimate TT6 works well with my touch diamond.
And, unlike others who had problems, it was a second install, which I managed to carry out just fine. Installed software, it generated a device number, I went into TTcodes and put device number and product code number in, and it generated a code that I put into device and away it went.
As I understand it you are allowed one new install every 6 months using TTcodes.
I wish I'd had the same luck. Bought TomTom 6 because I wanted legitimate software. Have tried everything, but it just wont detect the gps after install. Maybe it's just mine

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