I've been using my phone with no problems for the past few days, but today it refuses to connect to the T-mobile UK 3G network... as far as i'm aware, i haven't changed any settings! Yesterday i was fiddling around with the MMS sending options... but i doubt this will have anything to do with it!
Looking in my connection settings, my options have been (automatically) set to:
Access point name: general.t-mobile.uk
Username: T-mobile
Password: (automatically filled in, so i dunno what it's using)
Proxy settings enabled, and set to :149.254.201.132
- Can anyone confirm if there's anything wrong with those settings?
- Are other UK ppl using the Kaiser getting any issues?
- T-Mobile wouldn't block my phone from connecting would they? (i'm assuming not!)
Thanks!
From memory the username is wapuser, password wap.
Something strange going on, as I'm on three(UK) and mines stuck on G only, when I have a 3 modem which is happly on 3G, but also my bro is having problems with tmob as well this morning.
I'm hoping it's an issue at T-Mobile's end :S
Grrr no matter what i do, it doesn't connect.... rebooted several times etc... just wont connect.
Where are you located, it could be a Local T-Mo thing, mine at home went off the other month for a day.
I've been on a train all morning from Sheffield to London and have been web n' walking all the way no probs.
Travelled from SE London, now in Central(ish) london (NW6)...
Normally the 3G connection is flaky on the journey in, but i cannot connect whatsoever right now!
Pooper said:
I've been using my phone with no problems for the past few days, but today it refuses to connect to the T-mobile UK 3G network... as far as i'm aware, i haven't changed any settings! Yesterday i was fiddling around with the MMS sending options... but i doubt this will have anything to do with it!
Click to expand...
Click to collapse
I've had temporary problems today in the morning on the way work in London as well, but finally I've got connected. Relax - such problems don't have to mean your device is faulty. Mobile networks also have bad days sometimes, you know.
I've had no 3g for 4 days on t-mobile uk in kent. I normally have speeds of 1mb. Guess somethings broken.
try using user as the username and wap as the password. i had a problem connecting to t-mobile last week, i changed the auto configured setting and put the old user and wap setting in and they worked, oh i also unticked the proxy server option. basically its the same setting i use for my mda vario. it solved the problem though
dolbe said:
try using user as the username and wap as the password. i had a problem connecting to t-mobile last week, i changed the auto configured setting and put the old user and wap setting in and they worked, oh i also unticked the proxy server option. basically its the same setting i use for my mda vario. it solved the problem though
Click to expand...
Click to collapse
What's 'officially' the correct details to use?
I can't find it on the T-Mobile site
Ok, now I see...
Had same problem this morning on my way from SE London to Central... It should be T-mobile. The only way I managed to connect was forcing GSM, and then going back to auto. Device quickly connected to GPRS and then swiched to HSDPA...
For settings: there are about 15 different combinations and they all work.
User: user
Pass: pass
That's what I normaly use...
Ah right
Well while i was on the phone to T-moblie, i asked them to activate HDSPA for me Yay!
Will i receive a TXT or something, asking me to reboot my phone once it's been activated? (how long do they usually take to activate it?)
Thanks!
No text and pretty instant without reboot in my case from memory.
BTW I'm in SE1 and have experienced network issues today.
HSDPA will work automatically as long as your in an area that can get HSDPA
Yay, it seems im HSDPA enabled now, and connected! woohoo!
Yes, seems like a T-mobile issue. Can get a data connection (on vpn.t-mobile.uk) but the VPN on top of it does not get through. Ordinary surfing is OK, but updating QuickGPS isn't.
Thanks guys, I was starting to get worried. Had problems with 3G yesterday morning and today. Traveling from Kent into London Bridge
Related
Since a couple of weeks ago, I seem to be having problems getting a solid connection. I have my device set to check mail every 4 hours and latest PhoneAlarm to dis after 2 mins.
What happens is a get a 3G connection, no data is transfered so Outlook hangs on connecting and the PA software does not dis. Since no data is transfered is not costing me. Sometimes it connects fine, does'nt seem to be a local problem.
Do I need to check settings?? Anyone got them? The phone is HTC branded straight out of box.
Thanks
(t-Mobile uk)
so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
l3urton32 said:
so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
Click to expand...
Click to collapse
OK check this
START/SETTING/CONNECTIONS/MANAGE EXISTING CONNECTIONS/PROXY SETTINGS
and make sure that there is not a Check in the box next to :
THIS NETWORK USES A PROXY SERVER TO CONNECT TO THE INTERNET
This should do the trick I hope.
This always happens to me.
didnt work
no dice. its still giving me the same bounce back message that theres no modem at the above number. do i need to put a proxy server in the proxy server field? by the way this is a Tilt.
What program is trying to access the internet when this happens?
The same problem is occuring for me. I tried what Vol22002 suggested, but still can't connect. I was trying to access Internet Explorer.
Me Too - Atlanta
First thing this morning I tried to access the Internet with Opera and got the "Dialed: wap.cingular Cannot connect for unknown reason. ..." error. No recent changes to phone configs or software, worked fine after midnight last night. Power cycled and checked the usual stuff, still no data connection regardless of program.
Not Me Too Anymore - Atlanta
After not working from 0700 to 1050, I 'suddenly' have a working data connection. Go figure.
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
MACkjam said:
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
Click to expand...
Click to collapse
I would say that is the most common reason for the problem the OP is having.
the netowrk isn't down....
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
l3urton32 said:
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
Click to expand...
Click to collapse
So Disable the Proxy.
still nothing...with or without the proxy on.
I've been having problems with my data connection and phone service dropping out for the last 2 weeks even though I have changed nothing on the phone. I see an x by data connection and exclamation point by phone. I'm using Dutty's 6.1 official release and radio 1.58.26.20. Usually I can get back service by turning on and off airport mode, and the problem is very sporadic. Usually only when I really need the phone to work! Sometimes just switching between GSM and Auto mode for 3G will provide a temporary fix. I just tried disabling the HSDPA, and we'll see if that helps in a more permanent way. I wonder if AT&T is kicking people off of its network that are using HSDPA before it is supposed to be available. I called AT&T about the issue (w/o mentioning the cooked ROMs or HSDPA and they say I should return the phone for warranty but I don't want the hassle of restoring the old ROM. Any ideas?
is everyone posting here with issues from ATL? I am and have had the same, figured its just a radio issue and have been too lazy to change radios...for those that aren't lazy, i'd try that...
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
legba_76 said:
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
Click to expand...
Click to collapse
There goes the iPhone messing with Smartphones again. First changes what a Smartphone should be. NOW messing with the network. Hulk Mad!
Nope its not just AT&T im experiencing the same problem over in the UK. Now my proxy is disabled and I know I have all the correct settings but still the error message "unable to connect to the receiving modem." It seems to have no pattern for this happening con we get correlation on what ROM's & radios everyone are using to see if its that
Hi, the search button has failed me. (Two posts in 2 years isnt too bad is it?)
My issues is.... accessing the internet over 3g works fine (and HPSDA) Internet, push mail everything... however, If I drop out of coverage at any time my internet connection vanishes as to be expected. However once connection is re-established still the Internet fails to work. It shows connected to 3G or HPSDA but all websites time out and Activesync reports waiting for network.
The fix is to go Start>Settings>Connections>Connections>Manage my existing connections.
Then I simply "Next" thru all the settings until I get to the end. Press Finish. The data connection drops and the re-establishes and Im working again!?!! Very Annoying!
Im running. Duttys 6.1 Rom (April) and a few bits a pieces (It happens with nothing installed also and with another ROM I tried in desperation!) T-Mobile UK
Does this sound like a Radio issue to you guys? Should I try another Radio or Ditch Dutys Rom? (Which I love)
Any help gratefully accepted.
If Downgraded to WM6 (T-Mobile stock ROM) and Im still having this issue. Very frustrated.
I've found a few posts from the US who seem to have the same sort of issue. 3g does not recover after dropping out of service.
http://forums.wireless.att.com/cng/...thread.id=88007&view=by_date_ascending&page=1
Not sure what to do now...
I've had the same sort of thing, I just disconnect (Long press on the red End call key or click on the 3G icon in the top bar and hit disconnect), and let it reconnect.
I have exactly the same issue with mine as well and its only started recently. I too have found the only way to fix it is to go through and 're setup' the connection. Disconnecting and reconnecting, rebooting all seem to do nothing...
marcopolo007uk said:
If Downgraded to WM6 (T-Mobile stock ROM) and Im still having this issue. Very frustrated.
I've found a few posts from the US who seem to have the same sort of issue. 3g does not recover after dropping out of service.
http://forums.wireless.att.com/cng/...thread.id=88007&view=by_date_ascending&page=1
Not sure what to do now...
Click to expand...
Click to collapse
Are you abled to make a voice call over 3G...?!
Noxious Inc. said:
Are you abled to make a voice call over 3G...?!
Click to expand...
Click to collapse
I think so... however, Im such a light "voice" user I never really notice... I'll double check the next time it goes. IE When I get a cuppa tea at the office..
marcopolo007uk said:
I think so... however, Im such a light "voice" user I never really notice... I'll double check the next time it goes. IE When I get a cuppa tea at the office..
Click to expand...
Click to collapse
Which symbol is most of the time in the top of your screen G/E/3G/H...?! Check this one out also --> my 3G issue
I usually have a H (1 or 2 bars), when walking around my office this can drop to a 3G connection at times.
If I head to the basement, I drop to the Areial symbol or completely disconnect.... When the H or 3G connection starts again my Data connection fails as described above.
(However, I am able to make normal outgoing voice calls, not tried incoming yet)
Ok, I think I have a work around that seems to be working for me.
I set my BAND to GSM only as a test.... and it worked for the whole day, when I dropped into a NO SERVICE area the data connection dropped. When it recovered my data connection was back and working.
Obviously GSM is too slow, so I've now set my BAND settings to;
Network Type - WCDMA
UMTS Band - UMTS(2100+800)
And also diasabled HSDPA.
Currently everything seems ok... Now my connection does not drop from HSDPA>3G>G and back up again it seems to work fine?? Seems the issue may be with switching between the GSM standards??
I realise I wont get coverage in GSM only area's, but consistant data (Push Email) is just as important to me.
I've the same problem, but changing settings to gsm only is no solution. In this case I have to restart my Kaiser to get a new working connection.
I also have many Problems since updating to wm 6.1. Can I downgrade to the original german 6.0 or is there a really stable german 6.1 out there?
I've been getting the same problem as well for the past month or so.
Have been 'fixing' the problem by either putting the phone into airplane mode and back again, or rebooting the phone.
It's getting quite annoying though
Stopping the phone dropping to GSM seems to work for me. Leaving me with HDSPA and 3G.
I'm lucky to be in a good 3G coverage area I guess.
Im not sure who we should log this issue with? Carrier or HTC?
Are we all on T-Mobile having this issue?
i'm on o2 germany and a one day test with t-mobile didn#t show this error
with o2 i have this problem about three times a day
any new ideas since july ?
Sometimes i want to throw my phone away.
I'm still having the problem as well. Has anybody figured out a solution?
A strange problem..
I recently got GPRS activated on my sim..
When i try connecting on my Diamond, the E becomes active and it tries to connect.. But after abt 30 secs to a min, it says "Cannot connect for an unknown reason... etc etc.."
I initially thought it was a problem with the network..
But, when i put the same sim in my old Asus P525, set up the connection and tried to connect, the G became active and got connected within a few seconds!!!
From then i've been tryin to connect on my Diamond and have got connected about twice with E in the signal bar.. But that must've been some freak accident cos after a few hours i tried connecting w/o changing any of the settings and absolutely no luck!
I've tried almost all the cooked ROM's. And different radios.
Right now i'm on the Official WWE ROM 1.93.
Hard SPL 1.23 or 1.24.
And 1.00.25.03 Radio.
Any idea about what's wrong, guys?
Make sure you have the correct GPRS/WAP settings installed on your HTC Diamond.
There are different settings for Payandgo and Contract SIM cards.
You can try searching Google for them, or if you live in the UK try this website: http://www.filesaveas.com/gprs.html
prank1 said:
Make sure you have the correct GPRS/WAP settings installed on your HTC Diamond.
There are different settings for Payandgo and Contract SIM cards.
You can try searching Google for them, or if you live in the UK try this website: http://www.filesaveas.com/gprs.html
Click to expand...
Click to collapse
prank1, the settings are right..
That's why it's working on my old phone..
I think it may have somethin to do with Edge and GPRS..
Maybe my service provider does not have Edge capabilities..
If i'm able to restrict my Diamond to try and connect to Edge and connect to GPRS instead, it may work..
Any way that could be done?
sanctifiedrust said:
A strange problem..
I recently got GPRS activated on my sim..
When i try connecting on my Diamond, the E becomes active and it tries to connect.. But after abt 30 secs to a min, it says "Cannot connect for an unknown reason... etc etc.."
I initially thought it was a problem with the network..
But, when i put the same sim in my old Asus P525, set up the connection and tried to connect, the G became active and got connected within a few seconds!!!
From then i've been tryin to connect on my Diamond and have got connected about twice with E in the signal bar.. But that must've been some freak accident cos after a few hours i tried connecting w/o changing any of the settings and absolutely no luck!
I've tried almost all the cooked ROM's. And different radios.
Right now i'm on the Official WWE ROM 1.93.
Hard SPL 1.23 or 1.24.
And 1.00.25.03 Radio.
Any idea about what's wrong, guys?
Click to expand...
Click to collapse
My bad - didnt see the 'set up connection' bit so I assumed you didnt have the correct settings.
I had this problem once but it went away with a ROM upgrade - that was when I had the XDA Orbit.
The problem may be that my phone does not try connecting to GPRS and directly tries to connect Edge..
Isn't the connection supposed to be G-E-3G, in that order?
Is there any way i can prevent my phone tryin to connect to Edge?
Can i make GPRS as first preference instead?
Anybody? Please?
From what i heard my diamond doesn't support US( or Canada which is where i live) 3g because of diamonds hardware so that's why it only connects to edge which is really slow... anyways to connect i had to phone rogers my wireless provider and they gave me my username and password which was needed to connect online. So i'm guessing it's the same for you if you go to
Settings > Connections > rogers internet( for mine) > Manage existing connection
from there you'll go to the next page where you can input your info.
NekciuQ said:
From what i heard my diamond doesn't support US( or Canada which is where i live) 3g because of diamonds hardware so that's why it only connects to edge which is really slow... anyways to connect i had to phone rogers my wireless provider and they gave me my username and password which was needed to connect online. So i'm guessing it's the same for you if you go to
Settings > Connections > rogers internet( for mine) > Manage existing connection
from there you'll go to the next page where you can input your info.
Click to expand...
Click to collapse
Hey.. That doesn't seem to be the prob since i can get it to work on my old PDA with the same settings..
That phone gets connected and it shows 'G'.
What might help me is somethin to block my phone tryin to connect to Edge before it even tries to connect to GPRS..
I don't think that's practical, but wishful thinking..
I've had the same issue with my Diamond, I know for sure that the network settings are correct as it sometime connects fine and other times I keep getting the "Cannot connect for an unknown reason..." error- only a soft reset would resolve the issue. Seems a bit random but am trying to monitor what is causing it.
It always used to work fine on my Hermes. BTW I'm using Dutty's ROM on my Diamond.
sh500 said:
I've had the same issue with my Diamond, I know for sure that the network settings are correct as it sometime connects fine and other times I keep getting the "Cannot connect for an unknown reason..." error- only a soft reset would resolve the issue. Seems a bit random but am trying to monitor what is causing it.
It always used to work fine on my Hermes. BTW I'm using Dutty's ROM on my Diamond.
Click to expand...
Click to collapse
Yeah.. Sounds almost like my prob..
Could it be a rare manufacturing defect sort of thing thats affecting our phones?
Cos nobody else seems to have such an issue..
And i keep changing between Dutty's and Panosha's ROM..
I don't know if it's same problem you have ,
but I had kinda same problem..
I found that the lame ActiveSync change the proxy of my internet connection and put in the internet connection proxy my local proxy at work, even I removed the proxy it didn't help (dunno why) , just by adding new connection from the advance and adding new name etc.. it solve the problem...
sanctifiedrust said:
And i keep changing between Dutty's and Panosha's ROM..
Click to expand...
Click to collapse
I've only had my Diamond (MDA Compact IV) for only about 3-4 weeks. I was so keen to flash to a different ROM that I did so within 10-15 hours of receiving the device; my point being that I didn't get to try out my data connection on the stock T-Mobile ROM.
The connection seems to be fine today...!
arix said:
I don't know if it's same problem you have ,
but I had kinda same problem..
I found that the lame ActiveSync change the proxy of my internet connection and put in the internet connection proxy my local proxy at work, even I removed the proxy it didn't help (dunno why) , just by adding new connection from the advance and adding new name etc.. it solve the problem...
Click to expand...
Click to collapse
Hmmm.. I don't think i have the exact same problem, but somethin similar..
I'll try adding a new connection..
Thanx..
As I know something with Activesync **** the GPRS connection..
Let us know if you solve your problem with new connection...
Ok.. Note the "E" in the first pic and in the second..
The first one is 'clear' and the second one is 'hazy'!
When the "E" is 'clear', my GPRS connects!!!
I found this out after putting a different sim card of a different network and connecting..
When i put the other sim card, i got 'clear' "E" and GPRS worked..
Then i put back my old sim card and on switching on the phone, the "E" was still 'clear'!!
On tryin to connect, it worked!!!! Even after several manual diconnections, it worked only cos the "E" was still 'clear'..
Then i reset my phone with my sim card and got the 'hazy' "E".. And back to square one.. Not connecting..
My question is, what does this 'hazy' "E" mean and how do i make it 'clear'???! Only then my GPRS seem to work!
Help!!!!!!
This is how it is when connected properly..
Cannot connect for an unknown reason
I also had this problem. To make my story short, I have a data plan with Claro Peru which I have been using with my Touch (not 3G phone) with no problems. 3 days ago I acquired my Diamond 3G US version. When attempted to connect to the HSDPA I got the error mentioned here (cannot connect for..., sometimes the "H" symbol was difusse [like in the picture in a previous post in this thread], etc). The root cause of this was that my data plan only have GPRS/EDGE activated, my network provider (Claro) differentiates 2G internet vs 3G (so no HSDPA/UMTS until subscribing to a new plan).
The **SOLUTION** for my case was to select under "Select your network type" the option GSM (Start, Settings, Phone, Band tap). The option Auto was the default. Thus restricting to EDGE my data connection (which is according to my plan). Also, on the same tap I selected UMTS(850+1900)+GSM(850+1900) under "Select you GSM/UMTS band". You have to select here the frequencies according to your country.
P.S. The problem was the same before and after I updagred my ROM to RUU_Diamond_HTC_WWE_2.03.405.3_Radio_Signed_Diamond_52.51.25.26_1.09.25.23_Ship. So, two things to mention here. 1, A ROM upgrade is not the solution for this problem (in my case). 2, you can upgrade the Diamond US version (my is DIAM110) with a WWE ROM upgrade.
Hope this help someone.
dach said:
I also had this problem. To make my story short, I have a data plan with Claro Peru which I have been using with my Touch (not 3G phone) with no problems. 3 days ago I acquired my Diamond 3G US version. When attempted to connect to the HSDPA I got the error mentioned here (cannot connect for..., sometimes the "H" symbol was difusse [like in the picture in a previous post in this thread], etc). The root cause of this was that my data plan only have GPRS/EDGE activated, my network provider (Claro) differentiates 2G internet vs 3G (so no HSDPA/UMTS until subscribing to a new plan).
The **SOLUTION** for my case was to select under "Select your network type" the option GSM (Start, Settings, Phone, Band tap). The option Auto was the default. Thus restricting to EDGE my data connection (which is according to my plan). Also, on the same tap I selected UMTS(850+1900)+GSM(850+1900) under "Select you GSM/UMTS band". You have to select here the frequencies according to your country.
P.S. The problem was the same before and after I updagred my ROM to RUU_Diamond_HTC_WWE_2.03.405.3_Radio_Signed_Diamond_52.51.25.26_1.09.25.23_Ship. So, two things to mention here. 1, A ROM upgrade is not the solution for this problem (in my case). 2, you can upgrade the Diamond US version (my is DIAM110) with a WWE ROM upgrade.
Hope this help someone.
Click to expand...
Click to collapse
I have the Diamond on T-Mobile in the UK with the web'n'walk plan (HSDPA enabled - although not the higher-speed "plus" version). This happens to me every single time I'm in a GPRS-only area - when I have HSDPA coverage, it connects fine. In order to get it to connect, I have to open the Comm Manager, turn off the data connection and re-activate it.
Before anyone asks, my connection settings are all correct and I've tried numerous different main and radio ROMs - nothing makes a difference. I'll give this a shot, see if it makes a difference.
BLCollier said:
I have the Diamond on T-Mobile in the UK with the web'n'walk plan (HSDPA enabled - although not the higher-speed "plus" version). This happens to me every single time I'm in a GPRS-only area - when I have HSDPA coverage, it connects fine. In order to get it to connect, I have to open the Comm Manager, turn off the data connection and re-activate it.
Before anyone asks, my connection settings are all correct and I've tried numerous different main and radio ROMs - nothing makes a difference. I'll give this a shot, see if it makes a difference.
Click to expand...
Click to collapse
OK, I would try the option Auto for the "Select your network type" so the phone auto negotiates the technology in use (between GPRS or the much better HSDPA), but change the option for the bands according to your country.
Let us know the results!
I'm not sure if this should be in the general section or in the software section because I'm not really sure what it is.
Anyway, my tethering speed has drastically slowed over the past few days.
I was getting about 28-30 kbs per second during downloads, and now, I'm at a forever slow 2-5 kbs per second.
I've tried resetting my phone and my computer hoping that would do something, but it's still just slowly chugging along.
I even installed a new radio hoping it would do something, but nothing happened.
Any ideas what could be causing this?
Some info would help.......
Who is your provider?
What general area are you in?
Have you checked to see if they are having tower issues ( Other users in your general area having issues too) ?
What kind of signal strength do you have?
What rom/radio are you using?
What spl are you using?
Are you connected via Edge, GRPS, 3G , or HSDPA?
Have you installed any software at all before this all started happening?
pyraxiate said:
Some info would help.......
Who is your provider?
What general area are you in?
Have you checked to see if they are having tower issues ( Other users in your general area having issues too) ?
What kind of signal strength do you have?
What rom/radio are you using?
What spl are you using?
Are you connected via Edge, GRPS, 3G , or HSDPA?
Have you installed any software at all before this all started happening?
Click to expand...
Click to collapse
My provider is at&t.
I'm in the Metro-St. Louis area.
I haven't checked if they're having tower issues. I guess I should have done that...
I've got all of my bars, like usual.
My rom is one of the NATF final roms with the hermes 6.1 radio, and before that, I had a niki radio. I updated to the hermes to see if it helped anything.
and in my area, I usually have edge connection.
and no, I havent installed any software.
do u have tethering plan?
if so callup att and tell them. i know they are messing around w/broadband speeds and this might have spilled over to wireless as well.
Do you know how your connected? G,E,3G,H?
In my area, I'm usually connected to edge.
I called at&t and there isn't anything wrong with the towers around me or anything.
Now I'm really confused.
I put on a new rom yesterday, and it's still going super super slow.
gregxdoom said:
I called at&t and there isn't anything wrong with the towers around me or anything.
Now I'm really confused.
I put on a new rom yesterday, and it's still going super super slow.
Click to expand...
Click to collapse
Have you tested for the problem in another location? I had a similar problem in the area where I worked on a project recently (about 15 miles from home). At first, everything was fine there. Then for about a week, the data service got so bad I could hardly connect at times. Called AT&T to complain, gave them the location and they told me they had no reports of anything wrong with the towers there, even though everything worked fine for me elsewhere.
Did a hard-reset, cleaned off the phone and didn't re-install anything, and tested it again. Same problem.
After about two weeks, the problem suddenly disappeared. Apparently I wasn't the only one calling in to complain every day.
It's still going mad slow.
I think I just might have to bite the bullet and get a new phone if noone else has any other suggestions.
gregxdoom said:
It's still going mad slow.
I think I just might have to bite the bullet and get a new phone if noone else has any other suggestions.
Click to expand...
Click to collapse
What are your connection settings ?
Are you connecting to isp.cingular or wap.cingular ?
Do you have a Pda Plan?
Try deleting all of your settings and putting in this configuration
For both of these make sure the modem is " Cellular Line ( GPRS, 3G ) "
Call this config My ISP
Apn= isp.cingular
User Name = [email protected]
Password = CINGULAR1
Disable the proxy
If that still wont connect
Apn = wap.cingular
User Name = [email protected]
Password = CINGULAR1
Again, make sure the proxy is disabled
Dont select any of the compression settings / ect. Let it stay as default.
Test again and give us your results.
P.S.
The name/password is CASE SENSITIVE so make sure you are using caps exactly as I have for both. ONLY the APN is lower case!
Goodluck and we hope to hear from you soon!
PPS.
Proxy settings are under the tab that says "Proxy Settings"
Make sure you have "This network connectes to the internet" checked and "this network uses a proxy server to connect to the internet" UNCHECKED.
I had problems similar to to this. I would connect and everything seem fine until I tried to download a large file or large amount of data (like a heavy, app-filled website) then my connection speed would drop to near nothing or even completely stall, forcing me to disconnect/reconnect to fix the problem.
In my case it turned out to have something to do with my TCP window size.
I got a copy of TCPoptimizer and started playing with the settings of my laptop, the default setting was about 126000, but I found that I would get the slowdown or stalling with any setting above 40000!
I now have it set to about 26000 and it works great! 1.8 mbs!
I'm not a network guy, but i think that the long latency, fading, shadowing, etc. of the 3G connection was causing the large packet size not to download completely, necessitating duplicate attempts to get the packet.
It would make sense to me that a larger TCP window would mean a faster connection, but in my case this turned out not to be true.
Maybe one of the NT Gurus on here could explain it
So, I would suggest you get TCPoptimizer, or DRTCP and try changing the network settings of your laptop, and then use a registry editor for your Tilt to change the settings there too.
Hope this helps,
SF
I guess it was just the network, because a few days ago, it just started working normally. Thanks to everyone that helped though.
gregxdoom said:
I guess it was just the network, because a few days ago, it just started working normally. Thanks to everyone that helped though.
Click to expand...
Click to collapse
Fortunately the issue has been resolved but you never did report back regarding WAP vs ISP. Earlier this month I had a long layover at O'Hare and ran into the same issue - slow, slow, and slow (26 down, up was norm), but that was on 3G, switched to EDGE and it was good to go. Not only was this on my Tilt, but aircard as well. Network issue, not Tilt. Hence why a quick speed test between 3G/EDGE helps answer the question...