Database Develop

Cant find Network on Kaiser

Hi, I have noticed that a few have already complained about this issue
I'll tell you what happened to me:
I went on holiday from Israel to Jordan for 2 days.
My Kaiser did not roam as my sim wasn't open for Intl. Roaming so it couldn't find a network.
Also I did not charge it so the Battery went dead.
Following that two days I got home gave my Kaiser a full charge and could not get the network back.
I have done many Soft resets, 2 hard resets & spoken to HTC Help Desk.
The only thing HTC could tell me was to send the Kaiser to the UK for repair as they have not heard of this issue before.
Obviously I do not want to send it as I am sure it's not hardware but something else only.
My Kaiser was perched in the US (made in GB)
Network is Cellcom , which by the way I have tried other Sims in me Kaiser since this happened but with no success.
This issue is very frustrating as I feel helpless regarding this issue & I don’t know what to do
If any one has an idea ………….Thanks
Andre'

saper747 said:
This issue is very frustrating as I feel helpless regarding this issue & I don’t know what to do
If any one has an idea ………….Thanks
Andre'
Click to expand...
Click to collapse
First, try just removing the SIM card, then re-inserting it to see if the phone reconfigures itself. You may have to do a power on without sim card, before you re-insert it.
If that fails, do a hard reset so it goes back to factory default settings, then the inserted SIM card should set up the phone settings properly.
G.

Thank, but like I said before……
I have done 2 hard resets tried every way of rebooting with sim / without sim
Nothing works !

Thank, but like I said before……
I have done 2 hard resets tried every way of rebooting with sim / without sim
Nothing works !

hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng

I think this MIGHT be a bug/issue
I had this last week for almost 4 hours. I dont think the network was down but if it was then T-mobile did not state anything anywhere
I had reception all day and then suddenly around 5:30pm, I lost it and did not get it back until late evening

woohyuksheng said:
hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng
Click to expand...
Click to collapse
Hi , yes its the same problem
It shows the networks arround but it can't register to them only the !.. icon
This has nothing to do with the network carier as the sim works in all my other phones .

Hi i was wondering if anyone has a solution yet ?

woohyuksheng said:
hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng
Click to expand...
Click to collapse
I have THE SAME situation. I believe this is the bug which MUST be solved by HTC! Or at least by someone. I still haven't found the solution. Have anybody done??

Has anyone tried what happens when 3G is disabled (GSM mode)?
I'm having the same problem for the last couple of days in the UK with Orange, but when I switch to GSM (Settings->Personal->Phone->Band->Network Type = GSM) it works fine.

alt236 said:
Has anyone tried what happens when 3G is disabled (GSM mode)?
I'm having the same problem for the last couple of days in the UK with Orange, but when I switch to GSM (Settings->Personal->Phone->Band->Network Type = GSM) it works fine.
Click to expand...
Click to collapse
I tried to do that - no result. I have made hard reset - no result. I have dowloaded update WM6.1 from offical site HTC and installed it - no result.
Also, during two days, I calculated at least 20 persons who had this problem around the world. I can not believe that nobody researched this problem yet!

Me 2
I am also suffering from same issue.
My kaiser drop network at around 5PM till 1 hr approx, it hapeend for a week almost then I update radio then it was working ok, but still its not permanent solution.
Now a days my kaiser leaves network anytime and then it will not connect how hard u try, reset, hard boot, flash anything and after sometime suddenly it works.... magic.
I check sim with other phones its working gr8. but with this phone network gives trouble, I dont have 3G here in India, so its running on GSM.
Please somebody find solution, I'll post if I get any solution.
Thanks,
Dilip

Did you try with manual selection of mobile network (start->Settings->Personal->Phone->Band->Network)?

i did the network setting and put it as GSM and it works like a champ
BUT
i lost the 3G capabilities. One of the reason i purchase Kaiser is because the 3G capability.
using other Kaiser will give me a full 3G capabilities so i start wondering whether this is a hardware issue or software

No service - problem

Yesterday I got my brand new Diamond and when I got home the first thing I did was update the ROM from the htc website, everything went ok, I made a call, did some settings and let it to charge, later on I saw that I had No service with the SIM that I had in it originally, I started freaking out of course, rebooted, did soft reset, did hard reset, I even reinstalled the flash to make sure everything went ok. The signal did not work, I mean it got the signal, after 2 seconds loose it, after 1-2 minutes found network again and after 2 seconds loosing it and that was going on. So I tried a SIM card from another network which worked, then I tried a friends SIM from the first network which did not work. Eventually, I selected the network manually on my sim and it started up but only with 2 lines on signal. It seems to be working since last night with 2-3 lines signal but I suspect that could be that we have low 3G coverage over here, anyway.
Has anybody else encountered this problem ? Why do you think this happened? Should I rush into the store to take it back or is it some settings or software?
Also I have the rom from the htc website, is there any other version that works better?
Also could anybody give me a quote on the battery life because I am uncertain of it, I am not pretentious, if it holds up 2-3 days with normal use(phone + a little wi-fi and whatnot) then I am satisfied.
Thank you.

did you take your sim out while you flashed the ROM?

Umm... I must be stupid or something but I didn't, I must say this is not my first phone flashing so I don't know what was in my mind, did I damage the SIM or what ? It seems to work now though...

I've never flashed without taking the sim out, having said that I know people who have flashed with the SIM in and havn''t had a problem. But then there's a few that have had issues when the sim was left in during flash. Good to hear that it's working again.

If I encouter the problem again do you think flashing it without the sim will solve it ?
Also what ROM do you have? Do you recommend one that is better than the one from the HTC website?
What is your battery life average?

well it's hard to know - if you flash again be sure to take out the sim, but if the problem persists maybe you need to get a sim replaced. I work for Telstra here in Australia and a replacement sim costs $30. But if we "say" the sim has "failed" there is no replacement charge.
I am waiting for elite 2.5 rom which is due to be released any moment here:
http://forum.xda-developers.com/showthread.php?t=403296&page=18
My battery life is pretty good - it holds up 2-3 days with normal use (phone + a little wi-fi and whatnot) but if I do alot of browsing I need to charge every day.

I understand, well, what it was strange is that it didn't work with any other SIM I tried from Vodafone network, I tried my friends and another one but worked fine with a sim from another network during that time when I had the problem.
I will keep my eye on it and hope it doesn't happen again.

Do you use Yahoo by any chance on your device? I get the e-mails perfectly with the imap server but I can't get to send any e-mail with the smtp server the phone has configured automaticly...

probably the default settings for yahoo are diff...i think it requires a reg change possibly to fix? not sure....
regarding the flashing...i've flashed my diamond around 7-8 times, not sure...pretty much tried every cooked rom here cept for 1 or 2 and the official WWE ones...never had any issues with flashing (and my sim was inside the phone every one of these times)...

it happend to me
it happend to me, in places with low signal... hapend a lot
what solve it was flasing the radio rom 1.00.25.05 i think it may solve all your ploblems.
please let us know
pd. i had signal problems with al the older radio roms even the 1.00.25.03

thanks jr-daza, i will search for the rom to flash now.
is there a place on the forum where i can download it ?

Huge sound problems. Expert help wanted.

OK guys, here’s the deal… I have a big problem with my MDA Compact IV (T-mobile’s version of the HTC Diamond). As it is a simlock free device, I’m using my Vodafone sim card. I hope one of you experts can help! I’ve been through just about the entire internet and this forum and found that there are more people with the same problem, but I haven’t found a working solution yet.
What happened:
- I got my MDA, didn’t like the T-mobile branding so before even using the phone with the original software, I’ve upgraded to SPL-1.40.OliNex, Radio 1.00.25.05 and the original HTC Touch Diamond 1.93.404.1 Dutch Stock ROM.
- I also installed a few programs like Klaxon, Tomtom 7 and S2U2.
- After a few hours of playing with my device I noticed that there were some problems with the sound. When I receive a call there is no sound, when I answer the call the caller can’t hear me and I can’t hear him. Same problem when I make a call myself. None of the systems sounds work. This can only be solved after soft reset.
- These sound problems occur completely random. Sometimes it works for hours and sometimes just minutes after the reset.
What I’ve done to try to solve the problem:
- I de-installed all the programs, but did not fix the problem.
- I went over all the sound settings, but did not find anything wrong.
- I did a hard reset, but this didn’t solve anything.
- I returned to the original t-mobile stock ROM. This also wasn’t the solution.
I’m getting quite desperate here. I love the phone, it’s looks and possibilities, but it’s a real problem if you can’t even use it to make and receive calls. I still see that as a basic function when you buy a phone
EDIT: OK guys, finally after nine weeks of waiting, calling and emailing the repair center, I got my device back and what do you think....? Problem fixed! It turned out to be a hardware problem. I don't know exactly what they did, but my phone works just fine now. I reflashed to the AZTOR NLD ROM and now I'm the proud owner of a working phone! Big thanks for all of your support!

Reinstall the stock SPL and stock ROM and take it back under warranty - sounds like a hardware issue to me. I haven't read about anyone else with this problem and since you seem to have already tried most software related fixes I'd start looking at the hardware. Just wait until you lose sound one day and then take it back so they can see the problem first hand! I can't see anyone arguing with that.

I had the some problem, only once, and it was because of installing some cabs (I don't remember which ones, though). The speaker didn't work at all.
I suggest that you put a new lite firmware (Swift works great to me!) and try for some time

Well I've had the same problem and apparently UK Orange know that its a hardware fault and are replacing my handset tomorrow.
I've tried every rom going and every radio going and still had the problem which definately suggests its hardware fault.
If you can I'd return it to your sim provider and get a replacement.

Still no solution
I just returned the phone to the shop. I'll keep you posted...

I had the same issue, returned it to the shop.
They will swap it with another one since it's a hardware fault.

Same problem. I send back Diamond to HTC.
I hope that they'll change it with another without problem.

I had the same problem with one of the early unbranded Diamonds. HTC Europe replaced it as being a sort of DOA (dead on arrival) without any restriction. It took some weeks but all ended well!

my tilt is very slow

dear friends
i have an at&t tilt.
i left u.s.a for a project about a month ago and i wanted to use my tilt here with a different sim card, i called at&t before i move and they gave me a code to enter to use my tilt but it didn't work.
i am just a user and i don't know how to work professionally with my cell and i started to read xda-developers to find out how to solve my problem and i found a thread about how to break the at&t code and use it with another sim card.in that thread mentioned several times that if you don't do it right you can damage your tilt and i really didn't want to brick my cell that is why i gave it to someone known as to be a professional in htc. he opened it and also changed its windows mobile to a htc version which i very nice and i can use it now but there is a very bad problem with it but this time i want to solve the problem myself.
the problem is sometimes (most of the time) it gets so slow that i have to keep pressing the surface up to 3 seconds to work (touch pad has got very slow) it is just like it is frozen but it is not it is just damn slow,very annoying it is just like it doesn't have enough memory or there is a problem with cpu or ... ?
i still don't have any programs on my cell. i reset it several times but it didn't help.
please help me
yours truly
ray

try using CID unlocker

Look at my previous post here: http://forum.xda-developers.com/showpost.php?p=3018622&postcount=12

Sim not recognized on my tilt

Hi there!
Lately i got into this problem:my tytn intermittently recognizes my sim.In fact i tried several times to soft reset but got the same problem.The sim is not detected by my pda,tytn ii.
What should i go for?I looked up for some similar posts in this forum.I tried with the detailed solutions but nothing.I tried to put some layers of adesive tape but i can't get it working.I also cleaned the sim and the location where the sim is placed.No way.And yes i forgot to say that i used the same sim with other phones and work perfectly.What should i do?My pda is out of warranty so i'd rather find a more economic solution thanks.Ciao!

Anyone? Please need help!!!!

I tried reflashing another ROM but i still get the same problem.I remember that before it completely stopped working i could send an sms and then after a few seconds the connection automatically deactivated and when i tried to put it back on the commanager menu i got the message "no sim".
So i wondered if that was due to some software problems.That's why i tried to flash a new ROM.But nothing.Got the same error.What's that?How can i fix it?Pleaaaaseee

hello
If putting some layers on the sim card holder doesn't work, most likely there is a problem with flex cable that connecting sim card holder.
So, I guess the only (but not so economic) solution is you have to fix the flex cable.
I also had this issue few months ago, my kaiser was unable to read any sim card. After fixing the flex cable, my kaiser back in action
well, I spent 700.000 IDR to fix it, but I think its worth.

Hi.First of all thanks for your reply.Anyway i looked on google and i found that the 700.000 you spent to fix the pda are around 0.0777 US DOLLARS.is that possible?Isn't that really CHEAP?Is that around the real price you spent in Indonesia?thank you very much.Ciao!

oh, sorry,, in my country we use . to separate 1 and 0 in one thousand (1.000) its not a sign for decimals.
So it is 700000 IDR, around 77 USD hehe..

Hey! ahah yes it seemed really cheap.Incredibly.So yes here in italy maybe around 50-60 euros.I'll take my pda to some expert.See how much it will cost to repair it.Anyone who had the same problem andfixed it in another way?by hisself?Thank you.bye

Hey guys.I took it to the shop.In a few days they tell me what is about.Meanwhile is there anyone who fixed this problem in an alternative way?thanks dudes.Ciao!