Database Develop

Problems with Activesync and Diamond

Hi all
Wonder if anyone can help with this. I use myTouch Diamond to sync to home and work PCs' Home is XP, work is Windows 2000. Outlook 2007 on both.
The phone ROM is 1.37.405.1.
I am getting a recurring error during sync:
Activesync encountered a problem on the desktop. Support code: 86000107
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I have tried deleting partnerships and starting afresh, reoving and re-adding contacts and calendar in Options, all kinds of methods. The only thing that solves it is the fresh start: however, it only works once! When I go to the work PC, same thing happens, I delete the partnership and start again, it works fine... until I go to the home PC...
Is there some WM6 problem with Activesync? Any pointers as to how to solves this?
Thanks for any help.

I'm sure you used the Search facility and didn't find an answer to your question, right?
WRONG! Don't be lazy - there's a search button. Use it before starting new, useless threads.

Pretty rude response. Just ignore me next time if my posts trouble you in any way.
Yes, I have used the search function. I have tried the suggested steps.
There is no reliable solution to this that I can see. Perhaps you can enlighten me.
There are a few solutions to be found that work temporarily, yes. But they all seem to fail when you sync with your other PC and then come back to sync again with the first.

Have you tried unchecking all the sync folders, then adding them back in one at a time to see if one is causing the issue...
or this...
1: unplug usb cable if you are still connecting it with your WINDOWS MOBILE
2: Open MS Outlook (I m using 2007 as an example), go to File- > New -> Outlook Data File , and create a new PST file (what ever name/ location)
3: In outlook, Tools ->Account settings, then click Data Files tab, click the new PST file that you had just created, and set as default , then restart outlook
4: delete activesync partnarship in both Windows Mobile and in your Desktop
5: Plug the WM to the USB port, and it should sync properly again.
6: restore the backup by using MS Outlook's Import and export function

SeaDweller said:
Pretty rude response. Just ignore me next time if my posts trouble you in any way.
Yes, I have used the search function. I have tried the suggested steps.
There is no reliable solution to this that I can see. Perhaps you can enlighten me.
There are a few solutions to be found that work temporarily, yes. But they all seem to fail when you sync with your other PC and then come back to sync again with the first.
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I'm sorry if I seemed rude. However, if you read the responses you KNOW there is no solution. You also know where the thread discussing this is, so why open a new one?

pedmond said:
I'm sorry if I seemed rude. However, if you read the responses you KNOW there is no solution. You also know where the thread discussing this is, so why open a new one?
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Why not just accept that sometimes a new thread will open on a subject that is a persistent problem, especially from someone new to the forum? Or,even better, just don't bother with your unhelpful remarks. If you have something useful to add, let's hear it.
There are several threads that mention the topic.
Windoze9t8, thanks, I have indeed tried this. It does, as do some of the other fixes, resolve the problem for that particular activesync session. But when I go from computer 1 to computer 2 (on both of which I have done the above with the .pst file), on computer 2 I am back to square one with the 86000107 error.

SeaDweller said:
Why not just accept that sometimes a new thread will open on a subject that is a persistent problem, especially from someone new to the forum? Or,even better, just don't bother with your unhelpful remarks. If you have something useful to add, let's hear it.
There are several threads that mention the topic.
Windoze9t8, thanks, I have indeed tried this. It does, as do some of the other fixes, resolve the problem for that particular activesync session. But when I go from computer 1 to computer 2 (on both of which I have done the above with the .pst file), on computer 2 I am back to square one with the 86000107 error.
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Sorry I cant be of more help as I dont not use activesync much as I'm using the 4smartphone service which syncs mainly over wireless.

It's a WM 6.1 bug. WM 6.0 works just fine. ATM there is no known solution.
I hope that sums it up.

Thanks guys.
Sadly, before reading that, in my attempts to get this to work I have completely banjaxed my Outlook 2007 so that I can neither uninstall or reinstall it, nor will system restore do anything.

Phantom Mailbox in Touchflo - How to remove?

Hi there,
using a touch Diamond and some time ago went through a ROM upgrade and used Sprite Backup.
On the messagign screen I now have some phantom mail boxes on the right hand side. If you click on the envelope it will come up saying "no Messages". If you then click on inbox it will take you to the Select an Account screen (as the selected account doesn't actually exist)
If you go through to the Windows Mobile interface you can only see the current mailboxes which are configured.
I have looked into the option of creating a new backup and hard reset and restore without the mail and configure all over again but would like to avoid this as I have found in the past this leaves me with duplicate records (due to sycing with multiple machines).
I am looking to find where I need to go to remove the phantom mailboxes. Looking around I am assuming there must be some configuration files or registry elements for TouchFlo which tells it to display the folders.
Does anyone know where this information is to edit or delete? All ideas are welcome and encouraged.
Thanks in advance

ghost email
i have the same problem.Did you find the solution for this?Please post.

I have the exact same problem and it's quite anoying

i had the problem once too, and then I was advised to use the file i'm posting here. Copy to phone and run the .exe from phone.
I got it from another thread here on XDA-Devs, but don't remember who to credit.. Post if successful.

chribruu said:
i had the problem once too, and then I was advised to use the file i'm posting here. Copy to phone and run the .exe from phone.
I got it from another thread here on XDA-Devs, but don't remember who to credit.. Post if successful.
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Thanks alot, this worked perfectly

Worked like a charm...

works a treat, thanks.

this is excellent. thank you very much.

Easy to use. Thanx!

Blank EMails/Headers only...

Hello everyone...I searched and searched for this issue, and it seems that other people are having somewhat different problems, or they're related to a specific service (GMail, etc). For background: it's an ATT Tilt, running the standard WM6.1 ROM.
I'm having a problem with my EMail...it's downloading headers only...the body of the message is blank. I've already gone in and specified "Download entire message" in the settings, I tried deleting the account and recreating it, I turned the phone off (and removed the battery)...the whole nine yards. Could someone please tell me what the frak is wrong with this thing and how I can correct it? I don't know if it's a registry setting, corrupt file, or what...the fact that the problem recurs even after deleting/recreating the EMail account is truly frustrating.
In doing the research for this issue, I came upon someone who wrote a "Goodbye Kaiser" thread...I'm telling you, if there was a viable alternative phone with all the features I wanted, I'd be an inch away from joining him.

Superion said:
Could someone please tell me what the frak is wrong with this thing
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Sorry, I don't have an answer for you, but I must support someone who brings BSG lingo into everyday life.
Damn toasters.....

Touch Pro issue - Email format when replying in Hotmail

Hi all,
I have a very annoying quirk with the way the Touch Pro sends a reply to an email. When you type an email and space down to start a new paragraph on a new line it looks fine when you type it but when you send it it pulls all the spaces out of the email making the entire thing one big paragraph. My Jasjam does not do this and I am wondering if anyone has a solution.
The strange thing is that it only does it on replies. If i start a fresh email it will actually send it maintaining the same structure I typed it in. Its the same thing regardless of whether i use the original shipped or cooked 6.1 or 6.5 roms.
Anyones help or ideas would be most welcome. Thanks.

Has nobody noticed this issue? or is it not so annoying?
It happens on all of your devices I would expect as I have seen a couple of devices do it. Its possibly a reg tweak somewhere that could fix it.

I have this problem too and it is annoying, but if you click on Edit sender's message while composing it'll send the whole message in plain text, including your line breaks. You'll lose any HTML formatting in the original message.

Many thanks for the tip. I just tried it and it worked fine. It would be good if MS or HTC or someone really clever here could find a system fix for it.
Thanks again for your help.

No problem. I've no idea why it does that, I had to mess around with it for a while and accidently found that workaround. My Hermes and Kaiser didn't have this problem.

SMS Help!

Manilla is showing that I have 1 unread sms, when I check there is not. I click "all messages" to get to the WM inbox but there are no unread messages in there.
I have tried to go to tools and "clear SMS/MMS", this wipes all messages, and when I look in the inbox it's empty, but when i click on the "inbox"tab to show the whole sms tree I see inbox with a blue "1" in brackets. I have also tried a sof reset, with no effect.
Any of you guys come accross this before?
BTW this has only started since I recieved an SMS while TomTom was running, and I had to ignore it.
Cheers for any help you can offer

Perhaps the mail still is on the server. Try to delete the mail configuration and then configure it again.

no luck
I tried to do that, but was unable to delete the "SMS" account. I also tried inserting a SIM card from a different opperator, but this did no good either.

Hey all,
i've got the same problem since yesterday... posted it already in the topic where aqll post their problems with new WM6.5
hope someone has a solution!
I've got an official WM6.5 HTC german ROM

I'm having the same problem mate (http://forum.xda-developers.com/showthread.php?t=579772) but now manila home screen is showing i have 2 new messages when in fact i have none. I had a good scoot in the registry but there's nowt there to reset MS's inbox (as far as i could see but then again i'm not a reg buff).
I've read elsewhere that this "new message" is a known issue in WinMo 6.5..
Hoppe there's a fix for it soon...or someone here can help us out
Cheers
Mo

thanks!
Thanks for the info guys.
Has anyone seen this issue on WM6.1?

tonyh0905 said:
Thanks for the info guys.
Has anyone seen this issue on WM6.1?
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Yes, I had it on 6.1. Only started last week, but I installed 6.5 last night so I have managed to cure it, albeit in a rather extreme way.

Gunzta said:
Yes, I had it on 6.1. Only started last week, but I installed 6.5 last night so I have managed to cure it, albeit in a rather extreme way.
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I don't think I want to re-flash 6.5.....but that 1 message symbol is realy starting to bug me!!

For those who fixunreadcount did not work for "ghost" messages.
Try using Ceregeditor it is simple to find, works very well... I used it for my HTC pure. If you have a problem unlocking your phone, there a few threads on forums i read on how to do it. If your phones already unlocked.
HKEY_CURRENT_USER\System\State\Messages\sms\Unread
Double-click on COUNT and change the number to 0 (zero). You should see the change immediately on your phone -- you don't have to do a save. If it works then save.
Worked for me instantly! Thanks to rdphoto on ppcgeeks.com, any questions on anything ill try and help, hope it works