SMS Help! - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Manilla is showing that I have 1 unread sms, when I check there is not. I click "all messages" to get to the WM inbox but there are no unread messages in there.
I have tried to go to tools and "clear SMS/MMS", this wipes all messages, and when I look in the inbox it's empty, but when i click on the "inbox"tab to show the whole sms tree I see inbox with a blue "1" in brackets. I have also tried a sof reset, with no effect.
Any of you guys come accross this before?
BTW this has only started since I recieved an SMS while TomTom was running, and I had to ignore it.
Cheers for any help you can offer

Perhaps the mail still is on the server. Try to delete the mail configuration and then configure it again.

no luck
I tried to do that, but was unable to delete the "SMS" account. I also tried inserting a SIM card from a different opperator, but this did no good either.

Hey all,
i've got the same problem since yesterday... posted it already in the topic where aqll post their problems with new WM6.5
hope someone has a solution!
I've got an official WM6.5 HTC german ROM

I'm having the same problem mate (http://forum.xda-developers.com/showthread.php?t=579772) but now manila home screen is showing i have 2 new messages when in fact i have none. I had a good scoot in the registry but there's nowt there to reset MS's inbox (as far as i could see but then again i'm not a reg buff).
I've read elsewhere that this "new message" is a known issue in WinMo 6.5..
Hoppe there's a fix for it soon...or someone here can help us out
Cheers
Mo

thanks!
Thanks for the info guys.
Has anyone seen this issue on WM6.1?

tonyh0905 said:
Thanks for the info guys.
Has anyone seen this issue on WM6.1?
Click to expand...
Click to collapse
Yes, I had it on 6.1. Only started last week, but I installed 6.5 last night so I have managed to cure it, albeit in a rather extreme way.

Gunzta said:
Yes, I had it on 6.1. Only started last week, but I installed 6.5 last night so I have managed to cure it, albeit in a rather extreme way.
Click to expand...
Click to collapse
I don't think I want to re-flash 6.5.....but that 1 message symbol is realy starting to bug me!!

For those who fixunreadcount did not work for "ghost" messages.
Try using Ceregeditor it is simple to find, works very well... I used it for my HTC pure. If you have a problem unlocking your phone, there a few threads on forums i read on how to do it. If your phones already unlocked.
HKEY_CURRENT_USER\System\State\Messages\sms\Unread
Double-click on COUNT and change the number to 0 (zero). You should see the change immediately on your phone -- you don't have to do a save. If it works then save.
Worked for me instantly! Thanks to rdphoto on ppcgeeks.com, any questions on anything ill try and help, hope it works

Related

Phantom Mailbox in Touchflo - How to remove?

Hi there,
using a touch Diamond and some time ago went through a ROM upgrade and used Sprite Backup.
On the messagign screen I now have some phantom mail boxes on the right hand side. If you click on the envelope it will come up saying "no Messages". If you then click on inbox it will take you to the Select an Account screen (as the selected account doesn't actually exist)
If you go through to the Windows Mobile interface you can only see the current mailboxes which are configured.
I have looked into the option of creating a new backup and hard reset and restore without the mail and configure all over again but would like to avoid this as I have found in the past this leaves me with duplicate records (due to sycing with multiple machines).
I am looking to find where I need to go to remove the phantom mailboxes. Looking around I am assuming there must be some configuration files or registry elements for TouchFlo which tells it to display the folders.
Does anyone know where this information is to edit or delete? All ideas are welcome and encouraged.
Thanks in advance
ghost email
i have the same problem.Did you find the solution for this?Please post.
I have the exact same problem and it's quite anoying
i had the problem once too, and then I was advised to use the file i'm posting here. Copy to phone and run the .exe from phone.
I got it from another thread here on XDA-Devs, but don't remember who to credit.. Post if successful.
chribruu said:
i had the problem once too, and then I was advised to use the file i'm posting here. Copy to phone and run the .exe from phone.
I got it from another thread here on XDA-Devs, but don't remember who to credit.. Post if successful.
Click to expand...
Click to collapse
Thanks alot, this worked perfectly
Worked like a charm...
works a treat, thanks.
this is excellent. thank you very much.
Easy to use. Thanx!

sms problem, strange

And so... my Diamond is showing me that I have one sms in my inbox, but i don't. It's not so big funtional problem but it's anoying allways thinking that I have sms. Anyone with the simillar problem and how to solve?
Thanks!
have u read the message from TF3D ? also look in the inbox, mine shows a new message if iv only looked in the inbox, after reading the message from the TF3D Tab its goes away
I have deleted all sms on Diamond and he is still showing me that there is one left . Don't know where to look anymore. What now?
jerry980 said:
I have deleted all sms on Diamond and he is still showing me that there is one left . Don't know where to look anymore. What now?
Click to expand...
Click to collapse
maybe an unread email ?
nope, I deleted everything, mails, sms - inbox, outbox, sent, draft - everything and still there it is... ONE SMS. I don't want to go to shop (for now) and use my warranty, still hopping it's some banal thing.
Thanks for suggestions...
jerry980 said:
nope, I deleted everything, mails, sms - inbox, outbox, sent, draft - everything and still there it is... ONE SMS. I don't want to go to shop (for now) and use my warranty, still hopping it's some banal thing.
Thanks for suggestions...
Click to expand...
Click to collapse
stupid question - but have you tried a hard reset?
Yes, tried, but it's still there...
Seems that I'm the only on with this curse...
But I'm not giving up, I will solve this... Hope so...
Still waiting for new suggestions from people here.
jerry980 said:
Yes, tried, but it's still there...
Seems that I'm the only on with this curse...
But I'm not giving up, I will solve this... Hope so...
Still waiting for new suggestions from people here.
Click to expand...
Click to collapse
It might be an SMS on the SIM card that says it's unread but isn't being displayed...
Alternatively, it might just be a registry flag that hasn't been reset.
[HKCU\\System\\State\\Messages\\sms\\Unread]
"Count" should equal 0.
jerry980 said:
Yes, tried, but it's still there...
Seems that I'm the only on with this curse...
But I'm not giving up, I will solve this... Hope so...
Still waiting for new suggestions from people here.
Click to expand...
Click to collapse
Wow, I had the same problem happen to me. I also deleted all my inbox, but to no avail.
It's actually still there even after a hard reset? - quite persistent.
I'm almost sure mine just went away after a couple of days all alone.
Which ROM are you using? and are you using touchpal?
l3v5y said:
[HKCU\\System\\State\\Messages\\sms\\Unread]
"Count" should equal 0.
Click to expand...
Click to collapse
I had the same problem of "1" showing on sms, but this tweek works...Thanks for sharing...
robust88 said:
I had the same problem of "1" showing on sms, but this tweek works...Thanks for sharing...
Click to expand...
Click to collapse
Apperently, "1" is showing again on the next day after tweeking, so this tweek may not work...I will try reseting the phone after tweeking again...
I am still having the same problem of "1" showing...Any ideas of solving this problem?

Touch Pro issue - Email format when replying in Hotmail

Hi all,
I have a very annoying quirk with the way the Touch Pro sends a reply to an email. When you type an email and space down to start a new paragraph on a new line it looks fine when you type it but when you send it it pulls all the spaces out of the email making the entire thing one big paragraph. My Jasjam does not do this and I am wondering if anyone has a solution.
The strange thing is that it only does it on replies. If i start a fresh email it will actually send it maintaining the same structure I typed it in. Its the same thing regardless of whether i use the original shipped or cooked 6.1 or 6.5 roms.
Anyones help or ideas would be most welcome. Thanks.
Has nobody noticed this issue? or is it not so annoying?
It happens on all of your devices I would expect as I have seen a couple of devices do it. Its possibly a reg tweak somewhere that could fix it.
I have this problem too and it is annoying, but if you click on Edit sender's message while composing it'll send the whole message in plain text, including your line breaks. You'll lose any HTML formatting in the original message.
Many thanks for the tip. I just tried it and it worked fine. It would be good if MS or HTC or someone really clever here could find a system fix for it.
Thanks again for your help.
No problem. I've no idea why it does that, I had to mess around with it for a while and accidently found that workaround. My Hermes and Kaiser didn't have this problem.

Can't get to texts or Emails

Hello all, I've been reading on these forums for a long time, but this is my first post as I was not able to find a solution while searching. This is what I have,
AT&T Tilt
With Windows Mobile 6.1 Flashed (DuTTy ROM, can't remember which one exactly now, Hybrid something I think)
I also had the TouchFLO 2D (Manilla) Home Screen, but recently switched back to the HTC Home screen thinking that that may have been the cause which didn't help)
I believe my phone gets the texts messages and the emails, because my phone notifys me with a buzz when I do, and I notice that the number of emails/texts changes. But, on the TouchFLO 2d, it says "No Messages" for each, and on the HTC home screen, it has the number for each, but when I click on them, it does nothing. I've tried clicking start -> Messages, and still does nothing.
A few other programs I have which may interfere, Slide 2 Unlock 2, and Pocket CM.
The Manilla 2D is version 21 or 22, can't exactly remember right now.
Any tips or hints are greatly appreciated.
Thanks
Also, I've tried power cycling, removing the battery for a while. Removing the SIM, and power cycle. And reinserting the SIM. Still nothing.
I know that if you search you will find. but i have had this same problem and have searched and could not find a solution for awhile. but like others say google is your friend. here was what i now do when this happens to me i use a program called advanced task manager and under processes i find TMAIL.EXE and end its processes and now i can go into my messages and email. i suggest to try that.
Ok Everyone.. when someone needs help.. most of them have searched and can;t find the answer.. that is why they are asking for help.... Telling them to go look some more when they most likely have is sort of elitist and rude... I have had problems before where I almost hard reset my phone, when there were simple fixes out there....
I had a very simmilar problem, and after doing a lot of research myself, I found this was my problem.. I was storing my attachments and messages on the storage card to save room... There is a file/folder in the root directory of the storage card called INBOX.mstXXXXXX where the X's are numbers... Just erase that folder... and reboot the phone... The forum where I found it also reccomended that I turn off the option to store the files on the SD card, but I am still doing it anyways... When I erase the folder it corrects the problem immediately.. and if my TXT stops working again... it is easy enough to fix.. The only problem is the messages you are getting now while it is not working will not be there when it is fixed.. but all your previous ones will be... I hope this helps!
KalynSS999 said:
Hello all, I've been reading on these forums for a long time, but this is my first post as I was not able to find a solution while searching. This is what I have,
AT&T Tilt
With Windows Mobile 6.1 Flashed (DuTTy ROM, can't remember which one exactly now, Hybrid something I think)
I also had the TouchFLO 2D (Manilla) Home Screen, but recently switched back to the HTC Home screen thinking that that may have been the cause which didn't help)
I believe my phone gets the texts messages and the emails, because my phone notifys me with a buzz when I do, and I notice that the number of emails/texts changes. But, on the TouchFLO 2d, it says "No Messages" for each, and on the HTC home screen, it has the number for each, but when I click on them, it does nothing. I've tried clicking start -> Messages, and still does nothing.
A few other programs I have which may interfere, Slide 2 Unlock 2, and Pocket CM.
The Manilla 2D is version 21 or 22, can't exactly remember right now.
Any tips or hints are greatly appreciated.
Thanks
Click to expand...
Click to collapse
Thanks for you help!! Hinted by Teej's suggestion, I didn't go as far as deleting the directory, but I just ejected my MicroSD and put it back in and that worked! Thank you so much for your help, and thanks for the quick responses everyone.

Text message always says 1 message!

Hi all,
I have the HTC Pure. I got a few text messages at once and my phone slowed waaay down. I deleted the 3 messages that I had, however all but one of them were marked as read.
I called AT&T who in turn called HTC and said that this is a known issue but they have no fix in place and not planned.
So now, my phone always says I have one new text message, and I went and "cleaned" all of my messages; sent, draft, inbox, and deleted.
Does anyone know of a fix or a registry key that I can edit so that I don't have to do a hard reset?
Thanks!
I think it is just a problem from your current ROM .
Like such question , I will suggest you to flash a new ROM or install a new SMS APP.
it is easy to fix the problem after you change ROM
I've been having the same problem, and we are not alone...see thread:
http://forum.xda-developers.com/showthread.php?t=584623
I know I can cure the problem by re-flasing the ROM, but I was hoping for a less painful solution......plus there is no guarantee the problem won't happen again.
I have had this with emails before. Here is a program which fixed that. I'm not sure if it will work with SMS, but you can try....
Looks like a DB corrupt... The count is in the registry but also in the DB...
If you have a DB browser you can try to find the entry and change it....
Or you may also delete the DB, Windows will recreate a new one for you...
keynes said:
I think it is just a problem from your current ROM .
Like such question , I will suggest you to flash a new ROM or install a new SMS APP.
it is easy to fix the problem after you change ROM
Click to expand...
Click to collapse
Nope, that's not the solution. And what kind of new SMS APP do you suggest?
Instead, try to hard reset the phone (Settings > System > Clear Storage), but back up the data (phone numbers etc) wih PIM Backup or alike into a microSD storage card.
romualdrichard said:
Looks like a DB corrupt... The count is in the registry but also in the DB...
If you have a DB browser you can try to find the entry and change it....
Or you may also delete the DB, Windows will recreate a new one for you...
Click to expand...
Click to collapse
Thanks for the suggestion. May I ask wha the "DB" is? I am somewhat familiar with the registry and I use Total Commander to edit it if need be.
I think it is in the registry as well; one value I would think. If not, do you think reinstalling the MMS software would work?
there use to be a hot fix for this on htc.com but it was for 6.1
not sure if they still have it up
well i had that problem in the past, it seems i had deleted an unread sms in the "deleted items" folder. After i deleted that one...i didn't have an unread notification...
other than that, i can't think of any solution
Had the same thing. As was suggested do a backup of all your personal data and then hard reset. No ROMS to play with no software to install (except any you already have) clean easy and cheap.
tonyh0905 said:
I've been having the same problem, and we are not alone...see thread:
http://forum.xda-developers.com/showthread.php?t=584623
I know I can cure the problem by re-flasing the ROM, but I was hoping for a less painful solution......plus there is no guarantee the problem won't happen again.
Click to expand...
Click to collapse
I know this is a problem with WM 6.5 and not Manilla/TouchFlo 3D. I was thinking that maybe if I can find the cab that runs when you do a hard reset if that will reset it and just install the standard stuff on top of what is there already.
On WM 5 it was easy to find that CAB file in the Windows folder but on 6.5 I can't seem to find it...
I've had the same issue a couple of times. I use FixUnreadCount...
http://forum.xda-developers.com/showpost.php?p=1519862&postcount=3
M1m3R said:
I've had the same issue a couple of times. I use FixUnreadCount...
http://forum.xda-developers.com/showpost.php?p=1519862&postcount=3
Click to expand...
Click to collapse
Fantastic! My phone kind of freaked out but after I restarted it and it sat for a few minutes the one unread message went away!!
Thank you so much!
FIXED
M1m3R said:
I've had the same issue a couple of times. I use FixUnreadCount...
http://forum.xda-developers.com/showpost.php?p=1519862&postcount=3
Click to expand...
Click to collapse
Thanks a lot M1m3R!
I Ran FixUnreadCount, and it worked a treat! Did a soft reset and the counter disapeared.
Thanks again!
I met the problem too, and I reset to the default configration, then restore the contact list and reinstall programmes
hello i got the same pb on my sfr 6.5 today on text message :
to supress it i have tries the fixunreadcount then soft reset but no résult
then i have wrote a mail to my mobile phone mail account ; recive it then read it and tadaaa the unread notification on sms have disaper
Fixed too
Hi, I had this problem once before (last year) and ended up having to do a hard reset.
Got problem again the other day and really wanted to avoid another HR so did some digging. This utility worked a treat.
Ran it, counter still said 1 unread message; turned off and re-started, counter unchanged; happened to receive a call almost immediately so let it go to voicemail, checked voicemail and when I'd finished the notification had gone!
From what the previous post mentioned about sending self an e-mail, I guess it had something to do with the notification system receiving a prompt?
Anyway, sorted and v.happy!

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