I'm new to the mobile phones using windows. But untill now i'm almost compleetly happy with the TyTNII.
The problem i'm having is that emails older than 3days are suddenly gone missing in my inbox . I can't seem to find any setting dialog where i can change this. Mayby i have to set something in the registry but i don't know what . So i'm hoping that someone can and will help.
I've tried to delete the account and after rebooting creating a new one but the problem still remains.
If you are using push or imap it is a settign in your server config for how many days of email to show.
No i'm using pop3 in both cases.
Raymongo said:
No i'm using pop3 in both cases.
Click to expand...
Click to collapse
There's a setting, it lets you choose how many days of email to keep on our phone. It's default to 3 or 4. Thissetting applies to any POP or IMAP mail accounts, whether you are using push or on-demand email retrieval. Go to your email account on the phone, and select menu|tools|options or soemthing like that. choose the account, and edit the settings for it (it like a few pages into the "setup wizard" for the account)...
Go to Start-Programs-Messaging-menu-options-tap on your email name in the box-next-next-next-next-next-and finally the drop down menu under Download messages.
First of all i would like to thank you for your advise but i've been looking for such a setting myself and could not find it. Not even under the advanced button!
the only setting witch has something with day is :
Download messages from the past xx days or all messages.
As i understand it this has to with downloading and not with messages already downloaded right?
That is the setting. Perhaps it's poorly worded. but if you say "download emails from the last 3 days", then it will remove emails from your phone that are older than 3 days. So as time goes by, messages that download one day will be removed from the phone 3 days later. They don't get "deleted" from you rmail system, just removed from your phone.
It's a strange way to name a setting like this indeed. But i think i get it now and i'll go for the setting all messages than. I want to controlle the way wich email to keep and wich not!
Thank alot for your help
Related
Hi
My Tilt automatically deletes emails on its own. After hitting send and receive it gets the new emails and then the old one get removed and the are not in the deleted items folder. Please help.
It does not delete the emails but does not show them anymore, they're still available. Don't know if this is a setting or default.
I am new here sorry. So where do the emails go. I called ATT and spoke to HTC as well they said device was defective. This is my second device this week and it still does the same. ATT, HTC says they never heard anything like that before.
It's not defective. It's a setting. If you use mail from an external ISP you do the setup of your account. In outlook on PC (I presume you use that) there is a setting to keep a copy on the server. If that is not flagged, you send and receive mail on your device, but as soon as you do send and receive on your desktop it clears the files from the server and puts them on your PC. If you then again do a send and receive the mails are gone from the server and automatically removed from your device.
EDIT: Why not using exchange instead. Then you don't have this issue at all.
Yeah, it has to do with over how many days you want to download emails to your device. The default is typically 3 days, at least on mine, so if an email is older than 3 days it will be removed from the phone. It will still be on the main server though, unless you manually delete it from the phone in which case the aforementioned setting to keep a copy on the server is selected. So, in other words, if you are downloading Gmail, for example, if you log in to the Gmail website your email will be there, just not on your phone if it's older than 3 days. Obviously, changing that cutoff date will add or remove more emails. BTW, you change that by opening Messaging, go to Menu > Options, and pick the account you would like to change. Then go thru the wizard, and when you get to the panel that says "Download Messages", change the setting in that panel.
Re
Did you checked your e-mails with your pc as well? Your PC downloads the from the server, your tytn show them only.
so if you connect after you've been busy on your desktop, their gone and can be found on your desktoppc
Thanks Everyone I think i understan what you guys are saying. I am used to a blablberry where that leaves it on th BB until i delete them. Thanks
Is there a setting where i can leave them on both computer and phone at the same time?
not really, just increase the download time in the email settings, but none will stay permanently. (Unless there's a keep all emails option, I don't remember ATM and the girlfriend has my phone). It's a memory saving function.
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
It is not working on Kaiser. Is there any solution for keep emails on pocket outlook when they gone from inbox on sever?
The one solution what i know is move email to the other folder ('draft' or created one) beacuse mails are deleting automaticly only from inbox folder in pocket outlook when it can't be find exacly the same copy on server.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
This is not SOLVED
Here si the fix on the HTC and disappearing emails
1 start/message/click email account/menu/tools/options/tap email account/edit account setup/next/next/next/next/next/download message 3 pls days/advance setting/keep them on server/next/ finish
Do this for all accounts
Now go to your computer and outlook tools/email accounts/view or change email account/next/change/ more settings/advanced/leave copy on server/ how many days is up to you
You must do this for all you accounts on that computer. then do the same to all the computer you use to get the same e-mails.
I am actually having the same issue as the person that started this thread. It only started 2day. Ive had my phone for over a year and it was with WM 6.0 and my gmail on the phone was working fine....if i pressed send recieve it got my emails....i left them in the inbox and when i pressed send recieve again 30 mins later for an example my old emails still stayed while the new ones came in. Now i upgraded my phone to WM 6.1 last night and now when i press send recieve to get my gmail the older emails automatically erase/disappear from my phone. Anyone understand why? And yes its still on my regular gmail account...it doesnt disappear from there!
I'm set up with a hosted exchange service with push email working nicely.
Some things don't work quite the way I want them to and they seem like things I should be able to change in some settings menu somewhere, but no such menu exists. How can I change them? Registry changes?
The main thing I want to change is the duration for which new emails stay on my phone. When I get a new email it sits in my inbox for some period of time then disappears. It seems like maybe a week or less, and I would like for emails to stay on my device for more like a month, or even indefinitely until I manually delete them.
I really needed an email today that disappeared yesterday.
Someone help! This has to be changeable...
Try this from your device .. I think this is what I had done:
Start > Programs > Activesync (could be in a different folder depending on what ROM your using) ..
Menu > Configure Server .. Next > Next .. You should now be on the screen that shows Contacts, Calendar, Email and Tasks .. Tap Email and hit the Settings Button on the bottom ..
Under Download the past: try a longer timeframe.
maxh said:
I really needed an email today that disappeared yesterday.
Click to expand...
Click to collapse
Also I think that even though the email does not show on your device you might still have access to it.
From your Pocket Outlook: Menu > Tools > Search Server .. From there you can use the search to get any email on the server even if its not actively on your device.
How about the Reply To?
Anyone know if the Reply To can be changed while using Exchange? It would be nice to have it look like my emails are coming from my Gmail address, instead of my private address I use with exchange. I was able to do that with Outlook and Pop.
Thank you! That solved my issue just fine.
I've been trying to find a way to fix this...
Is there a way or a setting somewhere that stops the Tilt from downloading messages I send/reply or is that a setting a gmail. It is annoying when I reply to an email using the gmail web interface or with outlook on my PC, then my phone will download my mail as a new message. I don't really want to set up some sort of filter, since some times when I send an email, I will CC myself, but I am just annoyed by it downloading every single reply.
Uuuuuhhhhhhh o.k.
stop CC'ing yourself, just check your sent box... too simple or not complex enough a solution?
jiannichan said:
I've been trying to find a way to fix this...
Is there a way or a setting somewhere that stops the Tilt from downloading messages I send/reply or is that a setting a gmail. It is annoying when I reply to an email using the gmail web interface or with outlook on my PC, then my phone will download my mail as a new message. I don't really want to set up some sort of filter, since some times when I send an email, I will CC myself, but I am just annoyed by it downloading every single reply.
Click to expand...
Click to collapse
Did you read the problem or not understand it? The problem is when I reply to emails, the Tilt will download it as a new message. Where did I state that I CC myself all the time? What does checking my sent messages have anything to do with what the Tilt is downloading?
little snippy...
Pretty sure you not only said it, but now you've highlighted the fact that you sometimes CC yourself on emails sent, so yes, you would receive a copy. You would check your sent box to view messages that you have sent rather than CC'ing yourself. Mighty snippy for someone asking for help. Are you using a threaded version of Gmail? that's the only reason I could think you would receive a copy of the conversation, aside from CC'ing yourself.
If you read it, it says SOMETIMES. My problem is EVERY email reply gets downloaded. The CCs aren't a problem and not something I am complaining about. I am complaining about all replies done by me being downloaded as a new email. My response to you would have been different if you actually replied like you read it what the problem was.
updated after you posted
Trying again, are you using a threaded style of Gmail or the true Gmail website?
Not really sure. I rarely ever use the gmail website unless I am at a different computer. Most of my email comes to my phone and PC, which I remote into during work and just use Outlook to respond if I can. I'll try to explain the problem better. I apologize, just having a hectic day at work.
When someone emails me, the Tilt will download the email.
I will reply back using the tilt, or Outlook on my PC, and every once in a while, the gmail web interface. NOT CCing myself.
Tilt then downloads again, my reply and puts it in my inbox.
The only time I CC myself, is when I send out a new email that I feel is important. I do this because I like to have a copy for myself, and I empty my sent box on a weekly basis.
Also, I just did a web search on this threaded gmail thing you were talking about. It appears that is a 'feature' in gmail and it can't be disabled. It puts my replys in a 'conversation' style so it thinks that my replies are new messages and just downloads them. I guess I just have to deal with it.
More questions
Does ONLY the tilt capture all replies or do they also show up on your box at home and is this independant of from where you reply (home box or tilt)? Gmail uses a conversation view that shows reply messages as a long conversation would appear in MMS/SMS. I can't imagine that this would cause the problem but may be another piece to this puzzle.
Don't worry about my comments, I'm a smart-ass. Pretty much everyone is here to help and there are many more smart-assier (and just plain smarter) than me. Just roll with the punches and enjoy the website.
I must type slowly
I use Gmail and reply from my tilt as well, but have not had a problem. But i don't use a web app, I have gmail as a separate account that I access just like standard push-mail. What way do you use gmail?
Same problem
When I used my tilt I was having the same problem. I would send an email from my tilt (from a push account I had set up on the phone) and would receive a copy of the sent mail as a new message. I had that phone for 2 years and used various roms and could never stop it from doing so. It was very annoying to say the least. Some light on this matter would be awesome.
If I can, I just use email from the phone, or outlook on my PC if there is a large attachment. It only does it on the Tilt. My outlook on the PC is only showing up the emails from other people, and not myself. I can see on the web interface my replies though if I log on.
I have it set up on the Tilt as an account as well, so I am not using the gmail interface thru the phone. Not sure how I have it setup or if it is a seperate email software. I just click on messages and added the email account. It doesn't matter where I reply from. I also have a Yahoo account set up and it doesn't do this.
Also, the phone info:
Duttys WM6.1 build 19700
radio 1.65.14.06
I had this problem once and I was because I forget to change the "[email protected]" that I used during the initial setup back to my actual e-mail address.
I just fixed the issue. I deleted the account from the phone and recreated a new one and set it up as IMAP. I think the issue at first was because I had it set up and let the phone download the settings for me and it configured it as POP. This time, I set up everything manually and tested it out and it appears to be fine now.
Hello, I really need some help with some email problems here with my nexus 1 (att 3g vers).
It has NOT been rooted, and has android 2.2 installed (prefer to not root btw).
Anyway, the problem is in regard to the android EMAIL app (don't know it's name, but it's the icon of the envelope and yellow @ symbol in it).
I've set it up to handle my other email accounts (comcast and godaddy accounts) - not Gmail. Everything is setup finally and working fine...but for one problem...
once an email arrives, i get the notification...go to read it, BUT - then after reading it...it's then moved to the trash automatically (the trash in the email app that is, it's not removed from the server.
Driving me nuts - it's no longer in the inbox area of the email app, for each and every account). Each email just automatically disappears (goes to the trash) upon my reading it one time.
I can go to the trash folder and read, but this is ridiculous...shouldn't I be the one moving emails to the trash?
Can anyone suggest a fix here, or know of anything I can do to stop this?
I see no settings to change this...it's a serious bug.
Or...is there a better email app (one like this, as I do like the look and feel of this one built into android 2.2) that I should be using?
I downloaded K-9 email (but really hate it's look, feel and operation compared to this one).
Maybe there is something I'm not getting here though and need to change?
It's very strange that ea email would move to the trash upon 1st reading it.
thanks for any help here
also, i have tried searching this site for this problem with zero luck...
but i can't be the only one seeing this issue, right?
again: these accounts are my comcast and godaddy email accounts (not gmail, hotmail, etc).
thanks again
sorry man, I tried looking at my settings to see if theres anything I can suggest. Nada...
update to my Q:
Ok, doyeee
I think I know what's going on....
I was just setting comcast and godaddy accounts up and had the the email apps open on my PC at the same time while running tests.
When I did email tests, and having the PC email apps open for the same accounts...after they download to the PC is when they will go to the trash on the nexus email (not staying in INBOX on nexus when the PC email app has downloaded them).
This might be standard (I don't know as this is finally the first phone able to handle emails like this.
Hmm, i'd sure prefer it if all emails could remain in the inbox (or some other folder other than trash) as I can't hit "reply" once they're in the trash should I later want to reply to the same email with more info later on mobile.
I’m hoping there is help me with an ultra-annoying email issue with the HTC One. Specifically the default email box is “All”. As most of you probably know this means if you sync several folders, including sent and deleted, those emails show up over and over again. If you get a couple of hundred emails a day this means you'll see them 2-3 times.
I need to sync several folders but I want the mail client to open to the Inbox. Is there a way to set this as the default open mail box? I'm going to get rid of this phone if I can't fix this. Argh.
thanks in advance.