Moving from the Touch to the Kaiser I love the 3G performance and the built-in GPS however there are two MAJOR issues I have that did not exist on the Touch and I cannot understand why the Kaiser with double the memory suffers from this.
1- Erratic scrolling in IE even after the page has loaded ?
2- My other problem (and this is more serios) is that the device does not turn off after the 1 min settings I set in the Power settings. I do not set the backlight dimming settings. I just want to phone to off itself after 1 min. It does not and if I forget to turn it of it just drains the Batt.
Again, the Touch did not have either of these flaws.
Any help with the power issue would be great.
Thanks in advance
pchronos said:
Moving from the Touch to the Kaiser I love the 3G performance and the built-in GPS however there are two MAJOR issues I have that did not exist on the Touch and I cannot understand why the Kaiser with double the memory suffers from this.
1- Erratic scrolling in IE even after the page has loaded ?
2- My other problem (and this is more serios) is that the device does not turn off after the 1 min settings I set in the Power settings. I do not set the backlight dimming settings. I just want to phone to off itself after 1 min. It does not and if I forget to turn it of it just drains the Batt.
Again, the Touch did not have either of these flaws.
Any help with the power issue would be great.
Thanks in advance
Click to expand...
Click to collapse
There is a known issue that I and others have been reporting regarding scrolling in PIE. We have not yet identified a way to resolve this. However we have discovered that :
Opera Mini a java midlet based application works well and super fast. A great application for straightforward browsing. No frills but good viewing options and due to the way it works may reduce data charges for some and will certainly impress with its speed. (Freeware)
http://www.operamini.com/beta/
OR
Opera Mobile. Works well and fast, no scrolling issues and actually a pretty good full spec.browser. Not free but has a trial period to test it out. Iuse this and am very pleased with it.
http://www.opera.com/download/mobile/?man=Windows+Mobile+5.0+Pocket+PC&ver=8.65&heading=Windows%20Mobile%205/6%20PPC,%20Professional,%20Classic&img=/img/products/mobile/platform/865.gif&extra=
As for your switch off problem, that I think is just a settings issue, but I'd need to check.
Mike
Regarding turning off after 1 minute.
I suggest you go back into:
Start?Settings>system>Power icon>advanced tab
Uncheck turn off device after 1 minute, click OK.
May be best to perform a soft reset.
Now go back and recheck "turn off device" after 1 minute
Perform a test to see if the one minute turn off is now working, and report back here on success or otherwise.
Mike
mikechannon said:
Regarding turning off after 1 minute.
I suggest you go back into:
Start?Settings>system>Power icon>advanced tab
Uncheck turn off device after 1 minute, click OK.
May be best to perform a soft reset.
Now go back and recheck "turn off device" after 1 minute
Perform a test to see if the one minute turn off is now working, and report back here on success or otherwise.
Mike
Click to expand...
Click to collapse
Hi Mike,
Thanks for the feedback. I unchecked the power setting to turn off after 1 min, power cycled the phone and set it again. The phone does NOT power off.
I power cycled one more time and still i does not turn off.
Can you please verify this behavior ?
Nothing is checked in the backlight options and ONLY "Turn off device if not used for" 1 min is checked under "On battery power".
The phone never turns off on its own.
Thanks again,
pchronos said:
Hi Mike,
Thanks for the feedback. I unchecked the power setting to turn off after 1 min, power cycled the phone and set it again. The phone does NOT power off.
I power cycled one more time and still i does not turn off.
Can you please verify this behavior ?
Nothing is checked in the backlight options and ONLY "Turn off device if not used for" 1 min is checked under "On battery power".
The phone never turns off on its own.
Thanks again,
Click to expand...
Click to collapse
I tested this before making the above post. I tried different time settings and it powered off at the set time. So I can only think that either some application is keeping it "alive" ie. not "idle" so the time trigger never starts or this is something that will only be cured with a hard reset.
If you have killed all running applications and it still will not auto sleep then hard reset may be the only option. If you have full backup facilities this should be a painless operation, though if you reinstall the backup and the problem is caused by an installed application then the problem will return on backup installation.
Mike
The only app that is running ( that I can see ) is Activesync due to push email. This was the case with the Touch so I do not think it is Activesync that is keeping the phone from turning off.
Thanks anyway for your efforts...
Found the problem!
Well it looks like Activesync (DirectPush) is the problem.
If I kill ActiveSync the phone turns itself off at the established timeout. If ActiveSync is running (with DirectPush active) it does not turn off. Again, on the Touch this was not the case so it is not proper behavior.
Any ideas or reg settings to correct this?
Thanks.
pchronos said:
Well it looks like Activesync (DirectPush) is the problem.
If I kill ActiveSync the phone turns itself off at the established timeout. If ActiveSync is running (with DirectPush active) it does not turn off. Again, on the Touch this was not the case so it is not proper behavior.
Any ideas or reg settings to correct this?
Thanks.
Click to expand...
Click to collapse
There may be, but I at least don't know them. There are reg keys that tell the device to suspend but keep an application running (sometimes known as "unattended mode". However we know yours does suspend when AS is not running. I just wonder whether there are any "sync" settings within your push mail client that may be running a sync too frequently.
Another, but more remote possibility is that when AS is active it may also be servicing other apps, like weather apps, time sync etc - so perhaps just worth checking there are no other less obvious apps running. AS can also rather stupidly attempt to sync with the PC even if you are not connected to it. So perhaps double check any AS settings.
Mike
I played with the ActiveSync settings and the only way the phone turns off while AS is running is if I disable DirectPush. On manual sync or periodic sync the phone turns off at the proper timeout.
Any idea where DirectPush settings are ?
Thanks
I've this same problem NOW, but I've working over a month with activesync and pushemail active without this issue!!!!! (My configuration was also "as items arrive")
The only thing I can say is that today i suddently saw my exchange settings had been dissapeared without doing anything, then I reconfigured the exchange setting again, and from that moment my kaiser does not suspend if "as items arrive" is selected!
I have the same problem with the phone not switching off, though on mine it doesn't matter whether direct push is on or off, it still won't power down.
Edit: Now that's typical. As soon as I submitted the above and started playing with it, it started working...
Related
Hi, I have discovered that Direct Push e-mail is causing the wizard to power on at certain intervals and for me at least was causing significant power drains under crossbow. Here are 2 fixes.
1. This is for those that use an exchange server and/or direct push email.
-Locking the device stops the wizard powering on and still allows use of direct push email.
2. Those that don't wish to lock their device and don't use direct push email.
-Change the following Registry values:
HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\
HeartbeatIncrement DWORD: 0
InitialHeartbeat DWORD: 0
MinHeartbeat DWORD: 0
MaxHeartbeat DWORD: 0
Reset
Hopefully this will work for you guys it did for me, no power on all night.
EDIT: Sorry after longer testing No. 2 appears not to work however I still think it has something to do with Activesync and Direct Push E-mail. The settings reset themselves after soft reset.
It works!
Confirmed. Locking the device via the Today screen plug-in prevents the undesired power ups.
I am using a small program called Device Lock with the Suspend option. I set Button 4(Hold) to Device Lock. Sometimes it wakes up immediately after suspending, but I can press the power button and it stays off.
http://forum.xda-developers.com/showthread.php?t=261277
I discovered this yesterday also.
He means using the today screen plugin to lock it, not just having buttons locked except power in case you weren't aware of that.
No wonder I never had this problem. I use batterystatus to lock my screen all the time. Isn't the lock nice? Very convinent. My only hope is if there is anyway to unlock it with one hard button.
Oh. I was using the Lock in the control panel set to lock after 0 minutes of idle so when I pressed power it would power down and lock.
I'll have to find a better way to lock.
it didnt work....
Malik05 said:
it didnt work....
Click to expand...
Click to collapse
using the batterystatus, not the lock in the control panel.
i meant the regedits, it didnt fix the problem...i dont like to lock my phone when not in my pocket...
i hit the lock button on the today screen and i watch it turn on and off every minute... still... it didn't help ...
I wonder how did faria fix it in his ROM.
any update? wokring solution ?
Faria has the only known solution to this but is refusing to share that knowledge by looks of things, maybe so he can forces users to use his own cooked ROM or something...
the only working solution i have seen was the one rusigor suggested and that was taking the device password off. and im believer because it worked for me. so im sticking with that. Also i noticed that my battery is lasting like alot lot lot lot lot lot lot longer now. before i would go to bed with the phone at 80% battery and when i would wake up it would be like at 30. The last couple nights i would go to bed with it at 59 and woke up and it was at 55. I was shocked. so thats why im sticking with this method.
neonkoala said:
Faria has the only known solution to this but is refusing to share that knowledge by looks of things, maybe so he can forces users to use his own cooked ROM or something...
Click to expand...
Click to collapse
I hope it's just a case of him not knowing of this thread! Has anyone PM'd him?
I will if no one has yet.
Karl
Sorry meant to update this, fix has been around for a little while now.
Untick Turn off backlight for both battery and mains power and this will cure the problem however you may still have automatic power offs.
I don't use push, nor do I have an Exchange server configured. I also had a problem with automatic power-ups. I found that having the device configured to display the owner info screen when it is switched on caused it to power up on its own shortly after it was switched off.
Getting rid of the owner info display on power-up did the trick for me.
I'd love to know how those two things are connected.
I found a solution for me
I also think is more related with the screen light as I used the WM6 MB and i put the screen auto off after 30 sec, and it was waking up very frequently. I completly removed the screen light auto off and now my phone never wakes up alone (just when it should be =D).
Hope it helps!
Hi everyone,
I just switched from the Touch to the Kaiser and have a problem with the device not going into powersave mode. I am NOT talking about the backlight settings but the power settings that turns off the device after x min of inactivity. The device never turns off for some reason.
This was working fine on the Touch. Is this a common problem on the Kaiser ?
Thanks
pchronos said:
Hi everyone,
I just switched from the Touch to the Kaiser and have a problem with the device not going into powersave mode. I am NOT talking about the backlight settings but the power settings that turns off the device after x min of inactivity. The device never turns off for some reason.
This was working fine on the Touch. Is this a common problem on the Kaiser ?
Thanks
Click to expand...
Click to collapse
You don't mention what settings you have it set to. When you tap the battery icon (top bar) and then "advanced", are there time limits set?
If there are - untick the boxes and exit the screen "OK"
Then return to the screen and tick the boxes again and enter time limits exit with "OK"
Personally I always turn to standby manually. WM5/6 often seems to prefer this. WM5 in particular has a habit of not coming out of standby if it goes to standby by itself. The Kaiser seems MUCH more tolerant of this but I just got the habit of doing it manually.
Mike
My backlight settings are not set and my Power settings are as follows:
Turn off device if not used for "1 min" is SET for batt power and NOT SET for external power.
I will try unchecking everything and rechecking to see if that helps.
Thanks,
BTW, TouchFlo scrolling is horrible on the Kaiser compared to the Touch especially in the Internet browser. Surprising for a device with so much more memory and horsepower over the Touch...
i had a same problem with my kaiser... Try to hard reset u phone after hard reset you wont see any problem...
Thanks for the suggestions..
I did a hard reset and the problem remains. It is very strange because if I manually power of the phone it does wake up when I call comes in bit stays on after that.
During a call however the screen goes off !!!
I did the recommended reg hack to stop the screen from blacking out during a call but it still does it.
Has there been any updates to the original (HTC) firmware since release ?
Thanks again.
check this:
\HKLM\Drivers\BuiltIn\RIL\EnableFastDormantDisplayDuringCall
from "1" to "0" will leave the screen on long enough for voicemail use (probably falling back to the backlight/power settings)...
Click to expand...
Click to collapse
From this:
http://forum.xda-developers.com/showthread.php?t=330583&highlight=screen+off
So i just got the Tilt last week. Been using it every day and would say that I am in pretty good understanding of how it works.
My understanding:
Screen dim is set to 10seconds - Meaning after 10 seconds of no use screen will dim (wont be as bright) this works perfectly every time
"Turn off divice if not usef for 1min" - From my understanding it should turn off the screen after 1 minute of no use and shouldnt come on unless I press the power button on the right.
This is where I am having issues. It wont turn the screen off.. it just stays at dimmed.
First let me explain how i have the phone set up since I think it has something to do with that.
I use it for phone calls, email (through Exchange), and text messaging.
Ive tested it a couple times and the screen turns off just fine if I have direct push (email feature) turned off in the Comm Manager.
However with the Direct push ON it seems to not wanna turn off... just dims.
At first I thought... well maybe it cant get email pushed to it if its turned off... but nope, if I manually turn the screen off (by pressing the side button).. and email myself.. sure enough the phone comes out of the turn off state and tells me I got an email... same deal with texts.
So I am dumbfounded. What is not letting it turn off the screen? The only thing that is running in tast manager is ActiveSync.
Thanks in advance for any help
Where do you leave your 400$+ device that it is unattended for over a minute? Mine is out, on, check mail, off, back in pocket.
it has nothing to do with being unattended... i just feel like i should be able to..
Pick it up -> Turn on -> Glance for new emails -> Put it back down.
Without having to turn off the screen every time... seems like it should do that on its own.. otherwise it would be kind of pointless to have that auto turn off after 1 min function.. right?
So... since that function is there.. and its not doing it.. that means something is wrong. so im trying to figure out what is wrong.
It could be a lot of factors so its going to be time consuming to find the exact cause of the problem. Not sure if your willing to hard reset the device to attempt troubleshooting from a hard reset with no other programs installed to rule out the ROM itself your using or if its third party software or possibly other changes/tweaks you might have made.
I know it works as it should for me with the Q-Mobile 1.2 ROM. Both the dimming and device power off setting work fine. And I have Push email enabled so activesync is always connected.
tyeo098 said:
Where do you leave your 400$+ device that it is unattended for over a minute? Mine is out, on, check mail, off, back in pocket.
Click to expand...
Click to collapse
Some of us have a life...
I have the same issue... stock ATT rom, with lots of stuff on it. I'm pretty accustomed to using the power button to turn off the screen when I'm done. All 3 tilts I've had have this issue. I know it also happened running the stock HTC rom.
I am interested in a solution if anyone has any ideas.
I believe I had the same problem. There are two places to change the dim settings. One setting is under:
Settings\Systems\Power\Advance
Another is under:
Settings\System\Backlight\BatteryPower.
At that point I would make sure all these numbers match up that way you know it will dim and shut off at the correct time. One time is to dim, the other is to shut the screen off. Hope were talking about he same problem, and see if that helps.
Punker1234 said:
I believe I had the same problem. There are two places to change the dim settings. One setting is under:
Settings\Systems\Power\Advance
Another is under:
Settings\System\Backlight\BatteryPower.
At that point I would make sure all these numbers match up that way you know it will dim and shut off at the correct time. One time is to dim, the other is to shut the screen off. Hope were talking about he same problem, and see if that helps.
Click to expand...
Click to collapse
This works for me, I set them all the same and the screen dims and turns off.
Thanks much!
xconradx said:
This works for me, I set them all the same and the screen dims and turns off.
Thanks much!
Click to expand...
Click to collapse
Welcome. I had the same trouble, as I was irritated that the screen would shut off at 1 minute. Sometimes programs or installations take longer then that and with Wifi it can disconnect. Glad I could help.
The problem is related to Activesync and Exchange direct push.
I had the same problem. As long as Activesync is connected to Exchange the phone does not enter standby.
Try disabling direct push and kill activesync and then see if it works.
I had to configure activesync to check for mail every 30mins instead of direct push to work around the problem.
If anybody has direct push and standby working please let me know. I'm sick of this workaround.
--
Titan00
titan00 said:
The problem is related to Activesync and Exchange direct push.
I had the same problem. As long as Activesync is connected to Exchange the phone does not enter standby.
Try disabling direct push and kill activesync and then see if it works.
I had to configure activesync to check for mail every 30mins instead of direct push to work around the problem.
If anybody has direct push and standby working please let me know. I'm sick of this workaround.
--
Titan00
Click to expand...
Click to collapse
Excellent.. changing the setting in both of the places mentioned above to 1minute fixed the issue.. now i have direct push and active sync on.. and it turns off after 1 min yay
Just curious, anyone have any problems with their screens turning back on after being off? I'm pretty sure this is related to my check email interval. Its not a problem for me anymore since I've been using slide2unlock, but before then Id pull my device out and all kinds of programs would be running...but I still get awakened in the middle of the night by a bright screen if I do not put my phone face down on my nightstand.
titan00 said:
The problem is related to Activesync and Exchange direct push.
I had the same problem. As long as Activesync is connected to Exchange the phone does not enter standby.
Try disabling direct push and kill activesync and then see if it works.
I had to configure activesync to check for mail every 30mins instead of direct push to work around the problem.
If anybody has direct push and standby working please let me know. I'm sick of this workaround.
--
Titan00
Click to expand...
Click to collapse
No problems here. I'm using my own ROM however.
ajmoncrief said:
Just curious, anyone have any problems with their screens turning back on after being off? I'm pretty sure this is related to my check email interval. Its not a problem for me anymore since I've been using slide2unlock, but before then Id pull my device out and all kinds of programs would be running...but I still get awakened in the middle of the night by a bright screen if I do not put my phone face down on my nightstand.
Click to expand...
Click to collapse
I've had that. Mine's related to SPB backup which runs at 3AM. Also, pressing any key brings this device out of standby as opposed to my Hermes where only the power button would do this. I don't really like this "feature" much as I now need to have keylock enabled to keep the phone from waking up.
Sleuth255 said:
I've had that. Mine's related to SPB backup which runs at 3AM. Also, pressing any key brings this device out of standby as opposed to my Hermes where only the power button would do this. I don't really like this "feature" much as I now need to have keylock enabled to keep the phone from waking up.
Click to expand...
Click to collapse
Hi:
I hope I understood your issue correctly.
If you want phone to ONLY wake when you push the power button, you need to go to Start/Settings/System/KeyLock There, select the first option, which is lock all buttons except power button.
titan00 said:
If anybody has direct push and standby working please let me know. I'm sick of this workaround.
--
Titan00
Click to expand...
Click to collapse
As stated in my previous post I have Direct Push and Standby works correctly for me. I'm using the Q-Mobile 1.2 ROM.
Chrushev said:
Excellent.. changing the setting in both of the places mentioned above to 1minute fixed the issue.. now i have direct push and active sync on.. and it turns off after 1 min yay
Click to expand...
Click to collapse
PsyOpWarlord said:
As stated in my previous post I have Direct Push and Standby works correctly for me. I'm using the Q-Mobile 1.2 ROM.
Click to expand...
Click to collapse
That is really strange. I'm using Dutty V3 and just tried activating Direct push. Setting Backlight and power timeout to one minute. After leaving the device for one minute the screen dims but does not enter standby.
If I kill activesync it does enter standby but Direct push stops working.
--
titan00
My backlight stays on when ever i get a text or a call. Even if i hangup, it still stays on and then i have to manually dim it. Its damn annoying, as my fone is not always with me. Ill come home and the thing would be flat due to a text early the morning and the backlight staying on the whole day.
I did a hard reset a while ago and that seems to cure it, but when i backup my data, the backlight issue is back.
I almost want to think that active sync is the culprit. dont know how or why, but it has some influence on the phone. Any Ideas?
thanx
Check your backlight (dim after X minutes) and power (turn off after Y minutes) settings?
Turn off backlight if device is not used for - 10seconds (battery power)
Turn off backlight if device is not used for - 1 minute (External power)
thats the current setttings?
Do you have your phone connected to the PC via activesync (usb or bluetooth) all day?
No, not at all. Bluetooth is off, wifi is off, its just idling. If i get a text or a call it stays on.
when i do connect to the pc its via usb
Have you installed any non standard applications that adjust the backlight???? I had the same problem when I used wm5 Ipaq programs on my TyTN.
not at all. I recently did a hard reset.
then plugged it into the pc a couple of times. So i gathered activesync connected a few times and now its giving me the same old crap
Did you install Manilla TouchFlo?
nope. there is only oem software on the fone
http://www.jongma.org/KaiserTweak/
KaiserTweak is just what you need! You can change all the 'sleep' options around, without having to dive into the registry.
tanked said:
http://www.jongma.org/KaiserTweak/
KaiserTweak is just what you need! You can change all the 'sleep' options around, without having to dive into the registry.
Click to expand...
Click to collapse
Installed it prior to asking for help.. does not do jack
Okay. I noticed today that when pressed the power button to wake my phone from sleep the wifi or 3g (depending on where i was and what I was connected to, ie home or away) icon was not showing and thus indicating that it wasn't connected. Hmm, I thought it was odd, maybe it was a display error. But I then noticed that my emails and gmails all came through a few seconds after I unlocked the phone (and the connection icon appeared) and that they had all been sent whilst the phone was asleep. So, it seems to me that the phone is disconnecting from any data source when it goes into sleep mode. Now, I am right in thinking that the whole point of push notifications or setting your email to sync every 5 minutes is that the phone will remain connected even whilst asleep, and then wake up (briefly even) when it picks up an email?
I had no power saver on, no smart sync, wifi set to never sleep. Is this normal? It's pretty important that I get my emails as and when they sent to me. Any advice would be great. I am wondering if it's a bug, and whether I need to take to the phone back to exchange for another one?
Info: not rooted, stock rom software no. 1.28.61.7, kernal 3.4.10-gddcfb8c [email protected] #1 SMP PREEMPT, carrier EE (UK).
Cheers
you're sure power saver in the top menu wasn't on? because that's what it does, turns off wifi and data when the screen is off for an expended period.
maybe cycle it on and off a couple of times and see if the problem persists...
Sent from my HTC One using xda premium
No, isn't normal.
So, can you upgrade to the latest firmware and, maybe, do a full wipe?
Did you install some app for battery?
And check that your power saver isn't on...
Check under power, setting that sleep mode is off. That on by default on mine. It turns data off after extended screen of time and doesn't require the power save to be activated.
Sent from my HTC One
Guich said:
No, isn't normal.
So, can you upgrade to the latest firmware and, maybe, do a full wipe?
Did you install some app for battery?
And check that your power saver isn't on...
Click to expand...
Click to collapse
Hmm, no additional battery apps, power saving toggled and definitely off (I purposefully turned it off because of it's data management policy), and sleep mode set to off.
So, I'm right in thinking that you/others actually get notifications then? and wifi/3g is working fine? Looks like it's a return and hope that the next one works (I only got the phone 7days ago). My software update says no updates available, though this is likely to be EE fault. If I can get the shop to exchange I might just do that. Ho hum, another 3 hours setting the thing up again then...
It seems to be a Wifi switching itself off problem...
padsmcnulty said:
Hmm, no additional battery apps, power saving toggled and definitely off (I purposefully turned it off because of it's data management policy), and sleep mode set to off.
So, I'm right in thinking that you/others actually get notifications then? and wifi/3g is working fine? Looks like it's a return and hope that the next one works (I only got the phone 7days ago). My software update says no updates available, though this is likely to be EE fault. If I can get the shop to exchange I might just do that. Ho hum, another 3 hours setting the thing up again then...
Click to expand...
Click to collapse
So, a quick update in case anyone else is having this problem.
I reset the phone to see if it would make a difference and it kind of has. Now I have noticed that if I am using mobile data it's fine. Things are pushed, notifications come through. But if I use Wifi it's a different matter.
it seems that with Wifi on and connected then it works for around 15 minutes when the phone is sleeping (I have done a few tests). After this it seems to shut wifi down and hence no notifications. So it would seem to me that although Power Saving is set to OFF, and Sleep mode (ie no data in sleep) is set to OFF, the phone is still disconnecting from WIfi regardless of the settings. Which is a bit frustrating as I don't want to be connected to the mobile network all the time, especially at home, but still want to know if I receive emails.
Anyone else experienced this Wifi switching itself off issue (and then switching itself on as soon as you manually wake the phone?)? I have to decide whether to return the phone for a replacement or not. If this is a wide ranging issue it might not be worth it - though I'd have thought a simply thing, like keeping wifi on at all times wouldn't be hard to make sure it worked.
there are a few apps available on the play store such as "keep wifi alive" which might do the trick.
Sent from my HTC One using xda premium
bigshape said:
there are a few apps available on the play store such as "keep wifi alive" which might do the trick.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Okay, now I feel a bit of Doughnut! I think I've found out what was causing this. So, even though I had Power Saver OFF, Smartsync OFF, Sleep Mode (disconnect data whilst sleep) OFF, I hadn't had a proper look in the Wifi settings, and under Advanced I found:
Advanced>Keep Wifi on during Sleep. This hadn't been set to Always and was set to 'Only when plugged in'. So, changed to 'Always' and now it seems to work (and that would explain why I got emails through the night when charging).
So, apart from feeling a little red-faced for not exploring every single menu available, I am happy it (seems) sorted. If anyone has wifi dropping whilst phone is sleeping it seems there are four steps:
SmartSync = OFF [in Mail app]
Power Saver = OFF [in status bar and Power Settings]
Sleep Mode = OFF [in Power Settings]
Keep Wifi on during Sleep = Always [in Wifi>Advanced Settings]
Hopefully this'll help anyone else who has been having a bit of prolonged blond moment with the phone settings. {retreats to corner}
padsmcnulty said:
Okay, now I feel a bit of Doughnut! I think I've found out what was causing this. So, even though I had Power Saver OFF, Smartsync OFF, Sleep Mode (disconnect data whilst sleep) OFF, I hadn't had a proper look in the Wifi settings, and under Advanced I found:
Advanced>Keep Wifi on during Sleep. This hadn't been set to Always and was set to 'Only when plugged in'. So, changed to 'Always' and now it seems to work (and that would explain why I got emails through the night when charging).
So, apart from feeling a little red-faced for not exploring every single menu available, I am happy it (seems) sorted. If anyone has wifi dropping whilst phone is sleeping it seems there are four steps:
SmartSync = OFF [in Mail app]
Power Saver = OFF [in status bar and Power Settings]
Sleep Mode = OFF [in Power Settings]
Keep Wifi on during Sleep = Always [in Wifi>Advanced Settings]
Hopefully this'll help anyone else who has been having a bit of prolonged blond moment with the phone settings. {retreats to corner}
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I have similar problem. Even when I have everything OFF as you suggest, I get disconnected a second after screen goes off. When I turn phone back on, I can see that wifi is on, but all aps are off and wont connect again. I have to turn wifi off and on and applications like skype go again online. I have this problem at home and also at work on corporate network. I have even tried apps that should keep wifi on, but with no change.
Interesting is that after the phone goes to sleep mode, I can see that speed of wifi is changing on phone. The phone actualy stays connected to wifi, but doesn't send or receive data.
The router at home is TP-Link 1043ND with DD-WRT (flashed to last firmware to see if it fixes this problem). I'm not sure what brand and type are corporate APs, but could be some cisco or similar.
Any advice what else I could try?