Database Develop

TyTN II Problems

There seems to be a problem with the Kaiser. After finishing a phone call on the Kaiser the backlight goes off and stays off and I cannot access the Start menu. I can access all other functions but backlight stays off and one still cant get into the Start menu from anywhere on the screen. I have to press the power off button quickly once and then wait a second, press it again to be able to access the start button or the light to come on. This is definitely a bug in the tytn II and I hope HTC is doing something about this.

I have experienced the same thing.
After the phone call. I did not hang up.
Instead the person at the other end hangs up and I tries to navigate away then the phone appears to lock up.
Could not turn the phone off either. Had to wait until the phone turned itself off. Once restarted everything ok...

sudo009 said:
I have experienced the same thing.
After the phone call. I did not hang up.
Instead the person at the other end hangs up and I tries to navigate away then the phone appears to lock up.
Could not turn the phone off either. Had to wait until the phone turned itself off. Once restarted everything ok...
Click to expand...
Click to collapse
I noticed this as well...
pretty crazy.

Hmm I haven't that problem. Danish HTC TyTN II

Do you folks have the password set? I have heard that that can cause this problem. Try to turn off password checking.

Hi @ All, any news about that problem?

I have a solution
I had the same problems and after installing all the ROM's and still have the same problems, I found out that the problem is not in the ROM it is in the 3G network, disable the 3G network and set it to GSM and all the problems will disappear.

This was nothing to do with 3g.
It was a pre-programmed fast sleep setting that was flawed. Download Kaiser Tweak and turn off all the sleep during call options.

Difference in memory in use
I have problem with my TyTN II, I don´t know why, but when I control the state of the memory in use, it seems to be 112 MB in use and 19,4 MB free. But when I control every item (Applicationdata, Confimgr, ProgramFiles etc., even including hidden files) and calculate total then it seems to be only 45 MB in use. Can anyone explain this
thanks

Need help with 2 issues

Moving from the Touch to the Kaiser I love the 3G performance and the built-in GPS however there are two MAJOR issues I have that did not exist on the Touch and I cannot understand why the Kaiser with double the memory suffers from this.
1- Erratic scrolling in IE even after the page has loaded ?
2- My other problem (and this is more serios) is that the device does not turn off after the 1 min settings I set in the Power settings. I do not set the backlight dimming settings. I just want to phone to off itself after 1 min. It does not and if I forget to turn it of it just drains the Batt.
Again, the Touch did not have either of these flaws.
Any help with the power issue would be great.
Thanks in advance

pchronos said:
Moving from the Touch to the Kaiser I love the 3G performance and the built-in GPS however there are two MAJOR issues I have that did not exist on the Touch and I cannot understand why the Kaiser with double the memory suffers from this.
1- Erratic scrolling in IE even after the page has loaded ?
2- My other problem (and this is more serios) is that the device does not turn off after the 1 min settings I set in the Power settings. I do not set the backlight dimming settings. I just want to phone to off itself after 1 min. It does not and if I forget to turn it of it just drains the Batt.
Again, the Touch did not have either of these flaws.
Any help with the power issue would be great.
Thanks in advance
Click to expand...
Click to collapse
There is a known issue that I and others have been reporting regarding scrolling in PIE. We have not yet identified a way to resolve this. However we have discovered that :
Opera Mini a java midlet based application works well and super fast. A great application for straightforward browsing. No frills but good viewing options and due to the way it works may reduce data charges for some and will certainly impress with its speed. (Freeware)
http://www.operamini.com/beta/
OR
Opera Mobile. Works well and fast, no scrolling issues and actually a pretty good full spec.browser. Not free but has a trial period to test it out. Iuse this and am very pleased with it.
http://www.opera.com/download/mobile/?man=Windows+Mobile+5.0+Pocket+PC&ver=8.65&heading=Windows%20Mobile%205/6%20PPC,%20Professional,%20Classic&img=/img/products/mobile/platform/865.gif&extra=
As for your switch off problem, that I think is just a settings issue, but I'd need to check.
Mike

Regarding turning off after 1 minute.
I suggest you go back into:
Start?Settings>system>Power icon>advanced tab
Uncheck turn off device after 1 minute, click OK.
May be best to perform a soft reset.
Now go back and recheck "turn off device" after 1 minute
Perform a test to see if the one minute turn off is now working, and report back here on success or otherwise.
Mike

mikechannon said:
Regarding turning off after 1 minute.
I suggest you go back into:
Start?Settings>system>Power icon>advanced tab
Uncheck turn off device after 1 minute, click OK.
May be best to perform a soft reset.
Now go back and recheck "turn off device" after 1 minute
Perform a test to see if the one minute turn off is now working, and report back here on success or otherwise.
Mike
Click to expand...
Click to collapse
Hi Mike,
Thanks for the feedback. I unchecked the power setting to turn off after 1 min, power cycled the phone and set it again. The phone does NOT power off.
I power cycled one more time and still i does not turn off.
Can you please verify this behavior ?
Nothing is checked in the backlight options and ONLY "Turn off device if not used for" 1 min is checked under "On battery power".
The phone never turns off on its own.
Thanks again,

pchronos said:
Hi Mike,
Thanks for the feedback. I unchecked the power setting to turn off after 1 min, power cycled the phone and set it again. The phone does NOT power off.
I power cycled one more time and still i does not turn off.
Can you please verify this behavior ?
Nothing is checked in the backlight options and ONLY "Turn off device if not used for" 1 min is checked under "On battery power".
The phone never turns off on its own.
Thanks again,
Click to expand...
Click to collapse
I tested this before making the above post. I tried different time settings and it powered off at the set time. So I can only think that either some application is keeping it "alive" ie. not "idle" so the time trigger never starts or this is something that will only be cured with a hard reset.
If you have killed all running applications and it still will not auto sleep then hard reset may be the only option. If you have full backup facilities this should be a painless operation, though if you reinstall the backup and the problem is caused by an installed application then the problem will return on backup installation.
Mike

The only app that is running ( that I can see ) is Activesync due to push email. This was the case with the Touch so I do not think it is Activesync that is keeping the phone from turning off.
Thanks anyway for your efforts...

Found the problem!
Well it looks like Activesync (DirectPush) is the problem.
If I kill ActiveSync the phone turns itself off at the established timeout. If ActiveSync is running (with DirectPush active) it does not turn off. Again, on the Touch this was not the case so it is not proper behavior.
Any ideas or reg settings to correct this?
Thanks.

pchronos said:
Well it looks like Activesync (DirectPush) is the problem.
If I kill ActiveSync the phone turns itself off at the established timeout. If ActiveSync is running (with DirectPush active) it does not turn off. Again, on the Touch this was not the case so it is not proper behavior.
Any ideas or reg settings to correct this?
Thanks.
Click to expand...
Click to collapse
There may be, but I at least don't know them. There are reg keys that tell the device to suspend but keep an application running (sometimes known as "unattended mode". However we know yours does suspend when AS is not running. I just wonder whether there are any "sync" settings within your push mail client that may be running a sync too frequently.
Another, but more remote possibility is that when AS is active it may also be servicing other apps, like weather apps, time sync etc - so perhaps just worth checking there are no other less obvious apps running. AS can also rather stupidly attempt to sync with the PC even if you are not connected to it. So perhaps double check any AS settings.
Mike

I played with the ActiveSync settings and the only way the phone turns off while AS is running is if I disable DirectPush. On manual sync or periodic sync the phone turns off at the proper timeout.
Any idea where DirectPush settings are ?
Thanks

I've this same problem NOW, but I've working over a month with activesync and pushemail active without this issue!!!!! (My configuration was also "as items arrive")
The only thing I can say is that today i suddently saw my exchange settings had been dissapeared without doing anything, then I reconfigured the exchange setting again, and from that moment my kaiser does not suspend if "as items arrive" is selected!

I have the same problem with the phone not switching off, though on mine it doesn't matter whether direct push is on or off, it still won't power down.
Edit: Now that's typical. As soon as I submitted the above and started playing with it, it started working...

Backlight problem

My screen will be darker after 10 sec.
I can set this again to 5 min. and after a few on and offs it will be back at 10 sec.
This is very annoying!
I thought i had found the problem, but it wasn't.
HKCU/ControlPanel/Backlight/BatteryTimeout setting up to 300. This is 5 minutes. It counts in seconds. But this isn't working.
Please can anyone help me?? A lot more have this problem.

I have the same problem, anyone the solution?

same problem here. I have call the helpdesk of htc they told me to do a hard reset. But it doesn't work for me. They also told me to return the phone when the problem stays afther a hard reset

vipinholland said:
same problem here. I have call the helpdesk of htc they told me to do a hard reset. But it doesn't work for me. They also told me to return the phone when the problem stays after a hard reset
Click to expand...
Click to collapse
i had the same "problem" and indeed, after a hard reset the backlight stays on 2 minutes as my heart wishes. i also use the the option to "auto adjust backlight. i have to admit it is strange...i don't see the connection.

KukurikU said:
i had the same "problem" and indeed, after a hard reset the backlight stays on 2 minutes as my heart wishes. i also use the the option to "auto adjust backlight. i have to admit it is strange...i don't see the connection.
Click to expand...
Click to collapse
yes, my backlight stay's also on for 1 minute(my setting)...hope the sound problem is also gone..

It is a bug in keypad locking
I think the backlight problem only occurs if you are using the keylock feature by pressing the end call button for a couple of seconds.
You can try it out yourself:
1) set your backlight settings to whatever you want and verify it works as intended.
2) Now just normally switch of your phone (not locking the keypad) by pressing the power button, switch back on and verify that the setting is still correct.
3) Then do a soft reset and again verify that the setting is correct.
4) Now lock the keypad by using the end call button (press a couple of seconds until locked).
5) Now unlock the phone and check the backlight settings: they are put back on the default values!! I guess it is a bug in the keypad lock functionality.
Btw, step 2) and 3) are just for verification, you may skip these to reproduce the bug.

Actually, if you use the lock feature of the device (for instance by enabling AutoDeviceLock in the registry, see tweak 18 in the stickied Diamond tweaks thread) the settings are also reset to the default values.
Is this the case for everybody? Or is it just me that it seems the locking feature contains bugs.

FYI...I had this issue from the start when I was running the Asia HK 1.34 ROM image. I flashed it using HardSPL and put the Europe 1.35 image on the device and have not had the problem since. All backlight values work normally as of now....I recommend this if your device is the HK ROM and you're having the issue. Not sure if it'll work for you, but it worked for me....

The solution is simply
You have to change DWORD LockLevel present in HKEY_CURRENT_USER\ControlPanel\BackLight\LockLevel\ to 0 (zero)
And now your time of standby don't change anymore

energy saving

Hi,
When I don't use my diamond, after some seconds the screen just gets a bit darker but never disappears. the buttons don't seem to block ether...
In settings/system/advanced I changed first and second item to 30 en 40 seconds...
When I push the on/off button everything seems to be turned off...
What to do?
Thanks

JEPEDEWE said:
Hi,
When I don't use my diamond, after some seconds the screen just gets a bit darker but never disappears. the buttons don't seem to block ether...
In settings/system/advanced I changed first and second item to 30 en 40 seconds...
When I push the on/off button everything seems to be turned off...
What to do?
Thanks
Click to expand...
Click to collapse
So "Turn off device" doesn't work? What ROM are you using?

When I push the on/off button on the upper left edge of the diamond, the screen turns black and all buttons are turned off... just like it should..
I want the same thing to happen after (let's say) 30 seconds..
Now the screen gets a bit more "unclear" but never really trurns off.... (completely black...)
Hop you understand it better now.
Thanks

I think I understand. I'm trying to localize the problem. If, in the Power settings you set Turn off Device to 40s, it should do just that.
If it doesn't, there are two possiblities:
A program you installed won't let the device to turn off.
A bug in the ROM you are using.
Please note that the official ROMs don't have this problem, so if that's your case, perhaps you can give a list of the software you installed to see if we can identify the culprit.
I don't consider a hardware failure, as the hard button seems to be working.

I downloaded the HTC new rom version 1.93.404.1 NLD and installed it (Diamond works much better now)
Installed programms:
Tomtom
Data on the run
Nodata
TF3D config
Total commander
Spb Time
Advanced config
S2P
Sprite backup
That must be all I think
Thanks you for your kind help

Your reply rang a bell!!!
In Spd Timer there is a setting: "No sleep on timers"
It was checked.
I unchecked it and now everything seems to be OK...
I still need to study what the setting itself does
Thanks (helping without knowing it... must be great)
JP

Glad I could point you in the right direction

when htc turn off automaticly for 30s or so does he woke up when i get messege, and does he turns off when i am on browser and if i went somwhere for a 2mins will it turns of although i am in browser?

backlight stays on... damn annoying!

My backlight stays on when ever i get a text or a call. Even if i hangup, it still stays on and then i have to manually dim it. Its damn annoying, as my fone is not always with me. Ill come home and the thing would be flat due to a text early the morning and the backlight staying on the whole day.
I did a hard reset a while ago and that seems to cure it, but when i backup my data, the backlight issue is back.
I almost want to think that active sync is the culprit. dont know how or why, but it has some influence on the phone. Any Ideas?
thanx

Check your backlight (dim after X minutes) and power (turn off after Y minutes) settings?

Turn off backlight if device is not used for - 10seconds (battery power)
Turn off backlight if device is not used for - 1 minute (External power)
thats the current setttings?

Do you have your phone connected to the PC via activesync (usb or bluetooth) all day?

No, not at all. Bluetooth is off, wifi is off, its just idling. If i get a text or a call it stays on.
when i do connect to the pc its via usb

Have you installed any non standard applications that adjust the backlight???? I had the same problem when I used wm5 Ipaq programs on my TyTN.

not at all. I recently did a hard reset.
then plugged it into the pc a couple of times. So i gathered activesync connected a few times and now its giving me the same old crap

Did you install Manilla TouchFlo?

nope. there is only oem software on the fone

http://www.jongma.org/KaiserTweak/
KaiserTweak is just what you need! You can change all the 'sleep' options around, without having to dive into the registry.

tanked said:
http://www.jongma.org/KaiserTweak/
KaiserTweak is just what you need! You can change all the 'sleep' options around, without having to dive into the registry.
Click to expand...
Click to collapse
Installed it prior to asking for help.. does not do jack