Hi
This I think this is a weird one I'll try and explain the best I can:
A few days ago I noticed my Diamonds' touch screen was playing up, i.e whenever I pressed the screen somewhere it either a) took ages to register the touch or b) registered it in the wrong place.
I thought this was a software issue so thought I would try to re-align the touchscreen using the WinMo inbuilt tool. However I coudn't do that as it wasn't registering my key press on the start button. So I hard reset it and went through the config procedure.
Everything seemed to go OK and I felt relieved, the screen felt accurate again...BUT having used the device a little more it didn't quite feel right, it felt a bit slow to respond still (when compared to normal operation of a week ago).
I then noticed that I couldn't change my soft keyboard type when composing a text message (you normally can change this by click the keyboard icon on the bottom bar) and other apps e.g calendar etc, my keypress either didn't register or ended up being recognised a a press on the soft keys to the left or right e.g send/cancel. I thought that was a bit strange but made it worse was that on the odd occasion I did get it to register but not with any consistency.
I then experimented with other apps such as Opera which has another button on that part of the screen, that seems to be fine (albeit a bit slow).
So again i though it was a software problem, but now I'm not so sure...I've flashed with Hard SPL and a couple of the cooked roms (SwiftBL and Dutty), and tried a few different SPL's and the problem still persists. I have since reverted to the latest official Vodafone UK rom with a stock 1.37 SPL. Still the same result though.
Now here comes the tricky bit, I bought the Diamond off ebay a couple of months ago (it is the Vodafone UK version, is boxed but no voda receipt) as Vodafone wouldn't let me have one unless I was on a business contract. Like I said I don't have the Voda receipt.
Could it be the Touch screen has malfunctioned?
Are there any strange software bugs that could be causing this.
What are my chances of geting it fixed on warranty?
I need help desperately as I love the phone but now I have found the longer I leave it after aligning the screen the worse the touchscreen response gets so it becomes unuseable. I don't want to pay for a costly repair either.
All help and sugesstions appreciated.
Dalyboy
I just got my Diamond back from repairs and wanted to compare experiences:
1)
I first bought a Diamond two months ago. It came with 1.37 ROM series on it, the screen wasn't too yellowish, but touch function wasn't responsive and the GPS was a MESS!
(of course, I tried many ROMs official and unofficial, almost every Radio ROM and various Hard-SPL. None of that fixed the problems.)
I could cope with with the other flaws, but I just couldn't bear my GPS wasn't getting a fix, no matter how much sattelits were in view...
It worked at first, but soon started to display '66666' instead of the location and finally, it would never display any location again.
I tried every tips and tricks and softs, it helped giving me more and more satellits in view and apparently active, but at the end my crappy GPS could never turn the datas received into a proper location...
2)
I sent my device back to warranty (after flashing back to official ROM and SPL) and had to wait for about a month.
(the technician at first tought I was just a noob unable to set his phone properly, but after two days of attempts, he had to admit that there was something wrong with my phone and sent it to the the headquarter for replacement of motherboard and so on.
3)
The new phone I got came directly with 1.93 ROM and a little bit more yellowish screen, though, there is no spot or stain on it. So the coulour doesnt bother me.
But from the beginning I noticed the new phone was much more responsive even at the slightest touch.
From the first try, the GPS got a fix in about 1 mn time, with only 3-4 satelits in view.
I installed Hard-SPL and the latest Australian Official ROM, and though the screen seems now a little less responsive than before, the GPS is still working, fine.
I'm a VERY happy user of Diamond now, but I'm still wondering one thing:
it looks like once the warranty technicians understood that I was very demanding about quality and complete functions, they took time but gave me a phone totally different in terms of behaviour and quality of the components sensitivity of screen, GPS etc.
Is there some bad production series that they never tells publicly about, and much more better series that they give you as a replacement once they understand you will bother them until the end of time if you are not satsified?
Plz tell your experience about having received two new diamonds with totally different behaviour and quality of the components.
I guess you are totally right!!!
My first device was pealing paint in the aluminium frame on the second day, work very good by the way.
Now i´m on the second device and i my hardware keys, especially the call button is sometimes irresponsive and i have to push it several times to enter the dial.
Tried cooked rooms as well, and the call button issue still remains, so i´m a little unhappy with my diamond experience.
I've noticed that whenever i turn on my display after having left the diamond unused for sometime the lcd doesn't switch on smoothly, what i mean is that it first displays a grey pattern(only for a ms or so) and then the desktop( lcd off>>grey flash>>desktop). Usually the transition from off to desktop is quite smooth, but in my case its not!
Is this a s/w issue or h/w ?
I've never experienced that particular problem myself, but sounds like H/W problem to me...
just been through a couple of other threads related to the grey screen of death...i've had it once...it happened while i ended a call, had to soft reset to resolve it.
take a look at the grey screen of death i'm talking about
Pretty scary indeed!
It might not be a coincidence that you experienced both: grey transition when switching on the screen and once, the grey screen of death after a call...
Two different effects of the same defective part in your H/W?
a solution!, almost
untill now i've had auto brightness control switched off and the brightness was set to minimum to save battery life, but now i just tried switching on auto adjust backlight and the problem seems to have vanished.....coming out of standby is smooth as ever!
although i've to say that i don't quite understand the logic behind it.
*EDIT*
it doesn't help for long
blufade said:
a solution!, almost
*EDIT*
it doesn't help for long
Click to expand...
Click to collapse
This is what I was worrying about...
Your method sounded like a work around to avoid the display failure. But as a matter of fact, there must be a reason for the display to fail. (bad screen, power supply or something...)
By the way, I'm more and more convinced about my assumption that there are bad production series and better ones:
Today I had my device connected to my PC through USB for a couple of hours. In the meantime, I was downloading and deleting messages, watching google video on opera, after that I used wifi etc.
In this situation, my first Diamond would have got hot like hell and my hand could barely stand the pain...
Since many people were complaining about over-heat problems, I thought that was a common problem with Diamond.
But the new one did not get that hot. Just a little over-warmed, but definitely not too hot. From that phenomenon, I can see what I felt about a better touch-flow behaviour, a better GPS and so on is a part of a whole:
I was first sold a ****ty phone, and now I finally got a proper Diamond!
People with bad series, you don't have to cope with all those troubles, ask for a replacement phone!
my diamond gets heated up quite a bit at times....but i dont fully uderstand what exactly is the cause.....i've had experiences with the diamond getting pretty hot while using wifi & or gps and on another occasion i was watching a DVDRIP via wifi(@ full power) using core player and also with gps cycle running in the backgroud, still the diamond stayed well within reasonable limits.
i think it has to be a software problem, possibly the radio s/w
would you mind sharing the radio version of your diamond?
As written in my signature, I'm using the 1.00.25 which is included in all latest official ROMs.
By the way, I hope you did not cast a spell on me! (just kidding)
Today I experienced my first grey screen!!!
My Diamond was connected to the PC through USB cable, downloading e-mails, and I got a phone call. When I hung the phone, It suddainly happened, for the first time in my Diamond user carreer!
Just for one second, looking like an old black and white TV screen trying to tune on channels.
Hope that was the first and last time. In ordinary calls, (without being synchronized to the PC at the same time, it never happened so far...
sorry to hear that my friend
My Diamond was connected to the PC through USB cable, downloading e-mails, and I got a phone call. When I hung the phone, It suddainly happened, for the first time in my Diamond user carreer!
Click to expand...
Click to collapse
I'd the same experience except for the fact that my diamond wasn't connected to a PC.
I hard reseted my diamond yesterday, but the grey splash while i turn on the display from standby(post 3) still exists ( ......i don't suppose its a software problem anymore.
blufade said:
i don't suppose its a software problem anymore.
Click to expand...
Click to collapse
Why not trying to send it back to the seller and get a new one?
This problem is easy to demonstrate to the technicians, and I don't think they will be cheeky enough to say that's a normal phenomenon!
This problem is easy to demonstrate to the technicians, and I don't think they will be cheeky enough to say that's a normal phenomenon!
Click to expand...
Click to collapse
not that easy.....the thing is that if we turn on & off the lcd without a gap of atleast 4-5 min(dono exactly) i dont see that grey splash
i think im going to wait another 3-4 months before i approach for warranty.
I had that "gray splash" problem with my Kaiser and Diamond.
Hard reset also didn't work like above. For both devices the fix was simply flashing to a different (cooked) ROM.
As mentioned in another thread, the grey screen problem was fixed (as least for me when I flashed to dutty's rom)
blufade said:
not that easy.....the thing is that if we turn on & off the lcd without a gap of atleast 4-5 min(dono exactly) i dont see that grey splash
i think im going to wait another 3-4 months before i approach for warranty.
Click to expand...
Click to collapse
You can stay there and wait for 5 more minutes in the shop while they are attending other customers, just to proove your point.
If they are honest, they will not deny the fact!
foxium said:
I had that "gray splash" problem with my Kaiser and Diamond.
Hard reset also didn't work like above. For both devices the fix was simply flashing to a different (cooked) ROM.
Click to expand...
Click to collapse
knave said:
As mentioned in another thread, the grey screen problem was fixed (as least for me when I flashed to dutty's rom)
Click to expand...
Click to collapse
There might be some tweaks in the cooked ROMs that avoid the problem, or it might be due to some bad flashing or defective hardware.
If not, how do you explain that I've never experienced this with my previous HTC phones (wizard, Trinity...) nor I experienced it with my Diamonds (the first one and the new one) with stock or cooked ROMs.
except for that very special time, when I received a call while downloading messages through Active Sync.
Hello everyone, I need technical help: my wife and I use the Htc Tytn II, we installed the same program (released for Pocket PC / Windows Mobile with touch screen WM5, 6 or later), the oddity is that My wife can manage the whole display screen while on my device the final part of the screen is cut down and then I can not plug on the buttons to make choices.
The program is: Blood Pressure Tracker 7.1
We have same Rom.
As for the settings, we have the same. I, unlike my wife, I installed the background borrowed from black diamond while my wife did not. For a variety of other programs, the most diverse, the resolution is the same for me and my wife.
Who can help? Many thanks.
Have you tryed clicking on where the buttons usually are? Just wondering if a .tsk "theme" problem as TCPMP Player does a weird thing of not showing buttons with black bars, yet they can be clicked on, may be worth changeing theme.
I tried changing theme, I tried clicking where buttons usually are but ...... no success :-(
No help from the forum? Where're wizards? Anyway.......
The touch screen stopped working around 2 weeks ago randomly. I was in class, turned on the screen, and it was unresponsive to my touch. After calling at&t, they said my warently was 2 months past, but my phone insurence was still good. So they chagred me $125 and shipped out a replacement.
Good news: it came the next day in the morning
Bad news: its not the kaiser
They shipped the HTC Dakota (at&t fuze) instead. I was annoyed at first because its not what I expected, but it has A LOT of features the Kaiser lacked.
a accelerometer, Sirf GPS, smaller phone size, font scroll wheel "rotate the touch wheel and font size changes", a flash light on the back, 480x640 screen, and double the RAM and ROM of the Kaiser....but there was still something missing.
there was no dedicated messenging button, no alert leds, keyboard flips out away from the thumb "im right handed", a unorginized "to me" keyboard, and i have to return the Kaiser withen 10 days. I DONT WANT TO LOSE MY KAISER!! :'(
What can I do?
I don't think you can really do anything now as AT&T does not sell the kaiser anymore. The closet thing now would be the Rhodium or "Tilt 2" as AT&T calls it. What would be best is probably go to a store that specializes in cellphone repair and try to get them to check out the wiring and if needed get you a new screen. They cost about $50 I think.
tilt2
I got the tilt 2 this morning at 11 am...and I am impressed by it. it has the status leds. no blue led like the tilt, but the orange/ green is still pleasing enough...unlike the fuze. lol. this has a better chance for a yes than the fuze too....i'll miss you kaiser forum :'(
zyphuris55 said:
I got the tilt 2 this morning at 11 am...and I am impressed by it. it has the status leds. no blue led like the tilt, but the orange/ green is still pleasing enough...unlike the fuze. lol. this has a better chance for a yes than the fuze too....i'll miss you kaiser forum :'(
Click to expand...
Click to collapse
but hey, you got away like a bandit with a Rhodium
If it's just the screen that is causing this problem, you may still be able to get replacements here
Hi,
I am new to the HTC Touch Pro. But not to XDA-Developers. I had a Blue angel and a TyTN II. But they kinda sucked, so I went over to the Touch Pro. Lets go to the point now.
I am looking for a program what makes your led stay on, Always. If you turn it off, it still should be on. I've seen that the led numbers affect the way the leds around the ring behave. I've been searching around for a program, but what should I search for? Its hard to search for. If I could have found it easily, I am very sorry. But I have been watching all around on google.
Thanks for watching this Thread,
-Armazia
=/ Is there noone who knows a program for this?
heya..yeah i'm searching for it too..because i missed it since i upgraded my raphael..i was buying the t-mobile mda touch pro when it came brandnew out. there was the possibility to configure the led for every special event like: new "mms, new sms, standby..."...it was in the system-configuration menue under "notifications".. i cant find the original base cab/rom from t-mobile (germany). i just found the updated one for the mda touch pro. so hopefully someone is finding that cab file...
-WaqihZal-
Well,do you know about some SDK for the LEDs? I want to have notification blinking in some cases also and I want to programm it myself.