Dead Screen/ new phone - Tilt, TyTN II, MDA Vario III General

The touch screen stopped working around 2 weeks ago randomly. I was in class, turned on the screen, and it was unresponsive to my touch. After calling at&t, they said my warently was 2 months past, but my phone insurence was still good. So they chagred me $125 and shipped out a replacement.
Good news: it came the next day in the morning
Bad news: its not the kaiser
They shipped the HTC Dakota (at&t fuze) instead. I was annoyed at first because its not what I expected, but it has A LOT of features the Kaiser lacked.
a accelerometer, Sirf GPS, smaller phone size, font scroll wheel "rotate the touch wheel and font size changes", a flash light on the back, 480x640 screen, and double the RAM and ROM of the Kaiser....but there was still something missing.
there was no dedicated messenging button, no alert leds, keyboard flips out away from the thumb "im right handed", a unorginized "to me" keyboard, and i have to return the Kaiser withen 10 days. I DONT WANT TO LOSE MY KAISER!! :'(
What can I do?

I don't think you can really do anything now as AT&T does not sell the kaiser anymore. The closet thing now would be the Rhodium or "Tilt 2" as AT&T calls it. What would be best is probably go to a store that specializes in cellphone repair and try to get them to check out the wiring and if needed get you a new screen. They cost about $50 I think.

tilt2
I got the tilt 2 this morning at 11 am...and I am impressed by it. it has the status leds. no blue led like the tilt, but the orange/ green is still pleasing enough...unlike the fuze. lol. this has a better chance for a yes than the fuze too....i'll miss you kaiser forum :'(

zyphuris55 said:
I got the tilt 2 this morning at 11 am...and I am impressed by it. it has the status leds. no blue led like the tilt, but the orange/ green is still pleasing enough...unlike the fuze. lol. this has a better chance for a yes than the fuze too....i'll miss you kaiser forum :'(
Click to expand...
Click to collapse
but hey, you got away like a bandit with a Rhodium

If it's just the screen that is causing this problem, you may still be able to get replacements here

Related

What would you like to have seen in the TyTnII from your previous phone?

I have an ATT tilt and I upgraded from a T-Mo MDA.
I really like the tilt. I am not having issues with it like I see others are. It seems plenty fast for me (def faster then the MDA, especially when streaming video over the net) and the HSDPA connections are awesome. Put's my work DSL to shame, lol.
But, I was dissapointed in some of the design.
I would have loved for the TYTNII to have Stereo Speakers like the MDA did (those speakers rock, very clear and can get quite loud).
I also would have liked to see a hardware volume button for the TyTnII, having to use the stylus to adjust the volume is a bit annoying if it needs to be done quickly.
The 3.0MP camera works great, but I would have loved it more if it had a Zoom and a Flash (I know it zooms but not in 3.0MP mode). The flash didnt do much for photos unless it was a closeup shot, but that LED came in quite handy as a flashlight every now and then, lol.
Lastly the Stylus Position was a bit annoying at first when the keyboard was open, but I have already gotten used to taking the stylus out first and then sliding the keyboard, which makes things alot simpler. However, keeping the stylus on the right hand side would have made it more comfortable for the majority of users (sorry lefties).
Anyway, these are the only things that bother me about the Tilt. I really like it otherwise and will most likely keep it (still in my 30 day trial) unless T-Mo actually dispatches their HSDPA/3G on Dec 6 and offers a better phone, then I would gladly switch back.
What features do you miss from older HTC devices? It may not help us now but if HTC has scouts on these forums it cant hurt to make note of what we like and dont like.
I have only one complaint with the TyTn II. In my place we do not have 3G so the best we can do is EDGE. However the EDGE connection is slower on the TyTn II than what it used to be on my i-mate Jasjam and later the HTC Touch. On these previous phones I could easily manage 200 kbs but with the TyTn II it is just a max of 100 kbs. I have tested a number of times by swapping SIM's. When I put my SIM in my previous 2 phones I get good EDGE speed but the same SIM in the TyTn II gives about half the speed.
Just hoping that a future ROM will solve the problem.
Well my previous phone was a Palm 750v and i miss a few things actualy.
I miss the threaded SMS application so i found the riped version and installed it but MMS wont work through it. Also i loved how the Palm had a small slider switch at the top of the phone to instantly make it silent or not. That was very convenient. Hmmm what else...
Generaly i found the Palm a lot easier to use for a beginner. I liked how you could do pretty much anything without touching the screen and also everything seemed to be so intuitive. I hardly changed anything to make it suit me. I found myself changing the Kaiser quite a bit on the other hand. But im up to a point now where i really enjoy the Kaiser so i'm not regretting anything. Plus it has a hell of a lot more features that the Palm lacked. Like a better screen, wifi and GPS to name a few.
Oh man you asked for it #1
Alright- I typically use this site SOLEY for reference/assistance/troubleshooting/brainstorming, you get the idea...
And for that, it has been INCREDIBLE! Thank you all!
However, I will now take this incredible opportunity to gripe about how much I hate my new Tilt (Kaiser) vs. my old 8125 (Wizard).
Two days ago, I finally wore the mini USB port solder points out on my Wizard, leaving me with no way to charge my battery other than (and this is what I did) disassembling the Wizard, slipping the port on the charger plug, and holding it defibrillator style against the printed circuit board where it had previously lived. This got me enough juice to make it through the last couple of days, and sync it one last time in order to dump over to my new Tilt. In the last 3 hours with my new Tilt/Kaiser, I have come to these conclusions:
1. The keyboard now slides open in the opposite direction. I officially hate this. On my Wizard, I would slide the keyboard open, browse the web in landscape mode, and use the D-Pad and 2 softkeys between the screen and the D-Pad to navigate. This was beautiful and worked wonderfully. Now, the D-Pad is on the left side (I'm right handed) and not only does this suck balls for my left thumb, but it is compounded by the soft keys which have now migrated farther south (along with the messaging and IE buttons, as if it wasn't bad enough) to make the D-Pad area so freaking congested that even I, with my nimble fingers, have a hard time discerning one button from the next. Roll all this in with the fact that the charging port is still essentially in the same place, and browsing with the keyboard open using the D-Pad with the charger plugged in is essentially MADDENING, while it was *quite* feasible, before.
2. The power button has moved. Why? Top seems like a great place, always was- and what could the congestion issue be? The MicroSD slot has already been moved beneath the D-Pad so the top has to have a little breathing room, I'd think!
3. As mentioned in 1., the messaging and IE buttons have been moved to the D-Pad area. For what reason? This now makes one-handed use to quickly snap messaging/IE open a total pain in the ass, and quick/reliable motions in the D-Pad area HAZARDOUSLY hit or miss. I mean, lets REALLY think about this. 13 buttons in an area about as large as 3 United States postage stamps. WTF?
4. The volume *slider* has been replaced with a wheel. I'm not entirely certain how I feel about this, yet- but already I've noticed a few times that I've *clicked* the wheel and rolled it at the same time, while I can't recall ever sliding the Wizard's slider when trying to click with it. I liked sliding up and holding, or sliding down and holding, as opposed to rolling, and rolling, and rolling... Also, while petty, it's worth mentioning that the profile of the wheel on the Kaiser is *just* slightly larger than the slider on the Wizard. Not really a major issue, but noteworthy.
5. Where's the Comm Manager button that used to be above the volume slider? Oh wait- there is no Comm Manager button anymore- just a PTT button I have absolutely no use for. While I feel certain there's probably a hack/mod out there to permit me to re-map this to Comm Management, I see nothing built in as of this post. Perhaps HTC has assumed we all just leave our Bluetooth and Wi-Fi on all the time (plugged into chargers, of course, as otherwise our batteries would be deceased in no time...)
6. MicroSD? Aww man... I won't rant on this one, as it's just a given that any time I buy a new phone I'll need new cards, but Jesus, man- First it was SD, then it was MiniSD, which I was just starting to actually use in other devices (yay for cross compatibility and the potential to use cards to their max!) when, now, I'm out another 20, 30, 50, WHATEVER, dollars for ANOTHER new card. MicroSD. "Whoopee." Not to mention- what the hell is the deal with this magically gravitational force that's pulling EVERYTHING to the freaking D-Pad!!?? What was wrong with the SD port on top???
7. Voice Dial button. Okay. Now seriously. This is flat out retarded. Finally, we were getting to a point in telecommunications hardware where many devices were actually beginning to sport a dedicated voice dial button, and HTC pulls it off of the Kaiser. ::slaps forehead:: I'm at a loss. Is this, again, because all of us Kaiser users are supposed to be using stereo bluetooth headsets with voice dial buttons integrated on *them*? ::sigh::
8. Black keyboard (almost). This keyboard is AWESOME! Well- permit me to elaborate- the COLORATION, on 30 of the keys, is AWESOME! The silver numeric keys are a complete travesty, and a throwback to a sometimes difficult to read (under certain circumstances) Wizard keyboard. Also, why, exactly, HTC felt the need to move symbols around on the keyboard, coupled with numbers moved around on the keyboard, coupled with entire keys being relocated on the keyboard, I will *never* know. I haven't even checked to see if the Kaiser has the same idiotic keyboard backlight timeout issues that the Wizard had, but if it does, it's going on the list!
9. B = BM. No no, not bowel movement, "BM." Every time in the last few hours I have touched the "b" key, I have been given "bm." I will be wearing out my backspace key quite quickly at this rate. I've already noticed another post which seems to revolve around this issue, but I have been too busy ranting here to actually read *that* open tab. <Update:> That post was about something else (keypresses repeating)- BUT: I'm hoping I simply received a lemon Kaiser with a flakey keyboard, as multiple keys (4-5, actually) result in random additional keypresses, including (most annoyingly) B = B + M, V = V + SPC, and L = L + OK, or some such nonsense... Typing softer/harder doesn't seem to entirely alleviate *or* reproduce the problem. :-( Crap!
10. Tilt. Wow. This is certainly the AT&T "Tilt." Because- the screen tilts! Wait- why? I'm sorry- not to crack on HTC's brilliant ingenuity, but perhaps I was the lucky one of the thousands who simply *never* had any desire whatsoever to tilt the screen of my Wizard for any reason... While this is certainly a snazzy Sidekick-type feature, I have zero use for it, and simply cannot fathom any other reason why AT&T would market this high-powered XDA as a "Tilt" than to directly market-oppose the Sidekick. Oh wait- now I know why it's engineered this way- obsolescence! Surely this thing is bound to snap off in the next 6 months (if I can stomach it's unfriendliness that long)... Just... I don't know- seriously stop and take a few seconds to yourself, and truly think about this amazing device, and then think about the name it was given. Shame on you, AT&T. Shame. What would have been wrong with 8925? 8125 was good enough for Cingular 2 years ago! This "Tilt" business is like branding the Acura NSX the "Acura Car with 4 Wheels!" Nevermind the 400MHz CPU or WM6Pro capabilities, to say the least... Bah, ingenius AT&T marketing... How patronizing- to a device- LMAO!
11. Where's the other speaker? And for that matter, where is this single speakers balls? Were they neutered out with the other speaker? Oh wait- I know- this all comes back to the fact that I'm supposed to be using stereo Bluetooth- thaaaat's right- silly me! Except for- oh- wait- wanting to hear my phone ring across the room. Perhaps HTC never thought of this, but- speaker duplicity lead to much more reliable notification audibility. News flash! When your device is in your holster, pocket, whatever- typically on the Wizard *one* speaker was covered, but another was still revealed. Eureka!
12. Mini-USB? Really? Because it looks like some bizarre, mutated Mini-USB charging/sync port to me... what the hell was the purpose of this, other than to make you do a double-take the first few thousand times you plug a cable into it?
13. Where's my flashlight? I'm a king of successfully using things for their entirely "not-intended" purpose. And the flash on the Wizard? About as useful as a screen door on a submarine when it came to pictures. But looking around an engine compartment? Searching a backpack? Inspecting a PC tower's innards? (The list goes on...) That little "flash" kicked some major ass for an always available flashlight. Goodbye, little flashlight... :-(
These gripes are all primarily hardware related, and I doubt I'll have many SW gripes to append later as I've been using WM6 off and on my Wizard for a few months now, and have markedly few complaints that can't be alleviated with some mild hacking and modding.
Alright, that's all I've got. Again, these were all conditions of the phone publicly present before I purchased it, so I'm not harping on HTC, entirely, just posing the perspective of one DEVOTED Wizard owner who thought he was going to super-upgrade to a Kaiser. At this rate, I'll be soldering my Mini-USB port back onto my Wizard's PCB, or making a reluctant leap to the iPhone. It is *quite* bad ass, but I've absolutely adored my Wizard for over a year and a half (a feat unmatched by any cell phone in the last 10 years, for me... I usually roll over every 5-6 months!) and as anti-establishment and group mentality as I am, slipping over to the iPhone side was something I was trying to avoid!
I would just say the Comm manager button and irda (only used it a couple of times but useful when u encounter people with a Palm or a laptop with no bluetooth.
Bertokamus: i agree with every point you raised :'(
I love the Tilt...upgrading from a PPC 6700/HTC Apache...I've gotten used to all the little differences that were frustrating at first. Want to know what I really miss though?? THE FLASHLIGHT. Man I loved having a hardware button bound to my Apache's Light - making it the perfect flashlight integrated into my phone! I'm serious. I want that back!!!
jeffreii said:
I love the Tilt...upgrading from a PPC 6700/HTC Apache...I've gotten used to all the little differences that were frustrating at first. Want to know what I really miss though?? THE FLASHLIGHT. Man I loved having a hardware button bound to my Apache's Light - making it the perfect flashlight integrated into my phone! I'm serious. I want that back!!!
Click to expand...
Click to collapse
Yeah, out of everything brought up in this thread so far (by myself and others) the flashlight and the lack of stereo speakers are what I miss the most.
Non-improvements from Wizard
Wow, most of Bertokamus list are things that irk me too
Bertokamus said:
. . .
1. The keyboard now slides open in the opposite direction. I officially hate this. On my Wizard, I would slide the keyboard open, browse the web in landscape mode, and use the D-Pad and 2 softkeys between the screen and the D-Pad to navigate. This was beautiful and worked wonderfully. Now, the D-Pad is on the left side (I'm right handed) and not only does this suck balls for my left thumb, but it is compounded by the soft keys which have now migrated farther south (along with the messaging and IE buttons, as if it wasn't bad enough) to make the D-Pad area so freaking congested that even I, with my nimble fingers, have a hard time discerning one button from the next. Roll all this in with the fact that the charging port is still essentially in the same place, and browsing with the keyboard open using the D-Pad with the charger plugged in is essentially MADDENING, while it was *quite* feasible, before.
2. The power button has moved. Why? Top seems like a great place, always was- and what could the congestion issue be? The MicroSD slot has already been moved beneath the D-Pad so the top has to have a little breathing room, I'd think!
3. As mentioned in 1., the messaging and IE buttons have been moved to the D-Pad area. For what reason? This now makes one-handed use to quickly snap messaging/IE open a total pain in the ass, and quick/reliable motions in the D-Pad area HAZARDOUSLY hit or miss. I mean, lets REALLY think about this. 13 buttons in an area about as large as 3 United States postage stamps. WTF?
Click to expand...
Click to collapse
Yeah, my 8125 may have been square and plain looking, but the soft keys were right where they ought to be, and every button was separated enough from others that you could hit the right button easily by feel alone.
Bertokamus said:
4. The volume *slider* has been replaced with a wheel. I'm not entirely certain how I feel about this, yet- but already I've noticed a few times that I've *clicked* the wheel and rolled it at the same time, while I can't recall ever sliding the Wizard's slider when trying to click with it. I liked sliding up and holding, or sliding down and holding, as opposed to rolling, and rolling, and rolling... Also, while petty, it's worth mentioning that the profile of the wheel on the Kaiser is *just* slightly larger than the slider on the Wizard. Not really a major issue, but noteworthy.
5. Where's the Comm Manager button that used to be above the volume slider? Oh wait- there is no Comm Manager button anymore- just a PTT button I have absolutely no use for. While I feel certain there's probably a hack/mod out there to permit me to re-map this to Comm Management, I see nothing built in as of this post. Perhaps HTC has assumed we all just leave our Bluetooth and Wi-Fi on all the time (plugged into chargers, of course, as otherwise our batteries would be deceased in no time...)
7. Voice Dial button. Okay. Now seriously. This is flat out retarded. Finally, we were getting to a point in telecommunications hardware where many devices were actually beginning to sport a dedicated voice dial button, and HTC pulls it off of the Kaiser. ::slaps forehead:: I'm at a loss. Is this, again, because all of us Kaiser users are supposed to be using stereo bluetooth headsets with voice dial buttons integrated on *them*? ::sigh::
Click to expand...
Click to collapse
I agree that a Voice Dial button would be way more useful than PTT (who uses PTT? expensive, and have to have others using it to make it any use at all
Bertokamus said:
8. Black keyboard (almost). This keyboard is AWESOME! Well- permit me to elaborate- the COLORATION, on 30 of the keys, is AWESOME! The silver numeric keys are a complete travesty, and a throwback to a sometimes difficult to read (under certain circumstances) Wizard keyboard. Also, why, exactly, HTC felt the need to move symbols around on the keyboard, coupled with numbers moved around on the keyboard, coupled with entire keys being relocated on the keyboard, I will *never* know. I haven't even checked to see if the Kaiser has the same idiotic keyboard backlight timeout issues that the Wizard had, but if it does, it's going on the list!
Click to expand...
Click to collapse
I understand the keyboard changes - entering numbers from the top row is not as easy as a phone pad arrangement - but IMHO even the phone pad arrangement is a pain because having to remember to hit the Fn key every time. A dedicated keyboard like the HTC S710 and S730 have would be really nice (yet would still be awkward to use when sliding keyboard is open)
Bertokamus said:
10. Tilt. Wow. This is certainly the AT&T "Tilt." Because- the screen tilts! Wait- why? I'm sorry- not to crack on HTC's brilliant ingenuity, but perhaps I was the lucky one of the thousands who simply *never* had any desire whatsoever to tilt the screen of my Wizard for any reason... While this is certainly a snazzy Sidekick-type feature, I have zero use for it, and simply cannot fathom any other reason why AT&T would market this high-powered XDA as a "Tilt" than to directly market-oppose the Sidekick. Oh wait- now I know why it's engineered this way- obsolescence! Surely this thing is bound to snap off in the next 6 months (if I can stomach it's unfriendliness that long)... Just... I don't know- seriously stop and take a few seconds to yourself, and truly think about this amazing device, and then think about the name it was given. Shame on you, AT&T. Shame. What would have been wrong with 8925? 8125 was good enough for Cingular 2 years ago!
Click to expand...
Click to collapse
I would say that the "tilt" is a marginal feature - I could do without it, but sometimes I use it and it's nice to have, if it holds up OK
Bertokamus said:
11. Where's the other speaker? And for that matter, where is this single speakers balls? Were they neutered out with the other speaker? Oh wait- I know- this all comes back to the fact that I'm supposed to be using stereo Bluetooth- thaaaat's right- silly me! Except for- oh- wait- wanting to hear my phone ring across the room. Perhaps HTC never thought of this, but- speaker duplicity lead to much more reliable notification audibility. News flash! When your device is in your holster, pocket, whatever- typically on the Wizard *one* speaker was covered, but another was still revealed. Eureka!
Click to expand...
Click to collapse
The Wizard speakers are pretty darn good for any phone, but I would have settled for the mono speaker if it weren't such a tinny piece of crap!
Bertokamus said:
12. Mini-USB? Really? Because it looks like some bizarre, mutated Mini-USB charging/sync port to me... what the hell was the purpose of this, other than to make you do a double-take the first few thousand times you plug a cable into it?
Click to expand...
Click to collapse
Yeah, how much of a savings in expense and space is the proprietary 11-pin ExtUSB anyway? I have already tried 2 adapters that didn't fit right - one that stuck in so hard that I had to use pliers to pull it out, and was afraid I might have damaged the contacts on the port.
The 2.5mm socket on the Wizard seems like a dream in comparison, although even it required getting special adaptors or designed products (like the Shure i2c-T headphones and mike, which worked great, and now I'd like to use them on the Tilt but have to find a new adapter that will give me stereo and use of mic)
But 2 different sockets for the 2 functions seems to me to be a safer and more durable hardware solution than the dual function ExtUSB port.
Bertokamus said:
13. Where's my flashlight? I'm a king of successfully using things for their entirely "not-intended" purpose. And the flash on the Wizard? About as useful as a screen door on a submarine when it came to pictures. But looking around an engine compartment? Searching a backpack? Inspecting a PC tower's innards? (The list goes on...) That little "flash" kicked some major ass for an always available flashlight. Goodbye, little flashlight... :-(
-Bertokamus-
Click to expand...
Click to collapse
I never used the flashlight for that purpose - I have a JPEG picture that is pure white that I can activate with one tap in Pocket Plus - worked well as a flashlight with the Wizard, and now the Tilt.
I'm glad this thread was started, for airing of gripes RE: fixes to things that weren't broke, simple ergonomic things that could be better, etc.
I would love to see feature like the Nokias have, one click, and you start to type an SMS, now is that so hard to do ?
I previously had a TyTn I, and the only thing I am really missing is the flash. It was very helpfull for me to use my phone as a little flashlight.
I also have now some trouble to get used to the inverted keyboard slid; and I often hold my phone in the wrong way after I used it. But I should be able to overcome this shortcomin really soon.
The power button is also harder to reach; it is a quite good thing I think as in the past I sometime accidentaly started my phone.
I would really like to see the battery life of my old Nokia 6210.
I prefer the keyboard on my Wizard. (Vario 1) and the power switch location.
Other than that I am quite pleased overall with my Kaiser (Vario III)
Oh man you asked for it #2
Miscellaneous afterthought stuff: Belt Holster? Thank goodness I had a Wizard previously, because otherwise I'd be stuck without a holster since HTC doesn't seem to think the Kaiser should come with one (thank you, Wizard accessories!) Infrared? Like many other people who note this, it's not like this is a highly-used hardware feature, but when you've torn the Mini-USB port out of your Wizard, and would like to Beam some files around, (since Bluetooth ActiveSync'ing can be a b**ch!), you're stuck! Headphone jack? Again, as I've seen elsewhere, this new USB port on the Kaiser can support some kind of headphones, I guess, and while that's all fine and great, I kind of liked having independent ports that were a little more universal compatible! Sym for % !?!? Man, this sucks, I use the % symbol a lot, and now I have to utilize the Sym map just to get to it... HTC bungled the Kaiser keyboard, I maintain! How about a little DVorak philosophy even if it was in QWERTY fashion?
-Bertokamus-
I got a belt holster with mine in the HTC box! (They had to change it from the TyTn's orig as it had magnets in it and kept turning the phone on due to the sliding detectors!!)
Yep, we all miss things. Flashlight...etc
I miss a standard earpiece connector so I could power at same time. I know there are 'Y' adaptors out there but its just something else to carry.
You also have to remember that there are differences between the US 'TILT' and the rest of the world's 'Kaisers'
One example is we don't have a 'PTT', I think its where our 'OK' button is to be used in conjunction with the scroll wheel for selecting and closing windows/Apps.
And I notice all our keyboard is dark, non of those silver ones in sight!
IrDA port
I miss the IrDA port more than I thought I would.
I used it to share files with other pda users.
I used it occasionally with a Canon BJ-80 printer.
I sometimes used it for ActiveSync even though it was slow.
Still think the tinny speaker is about the worst backward step, though!
The N95's media functions would have been great. I get more done with the Kaiser on the other hand.

Is a dead pixel acceptable?

My XDA Stellar has just arrived and it has what appears to be a dead pixel a quarter of the way up the screen about 5mm in from the left hand edge. It's it is lit in blue on a black backround but is white on a white background.
Do I have grounds for a swap or will O2 say it's unavoidable etc?
I returned my tilt to ATT because of a dead pixel without a problem (within the first 30 days.) It was bright WM6 green and it drove me crazy
kaiser
i have a kaiser with a dead pixel not happy about it. been trying to fix it with software with no luck. im very dissappointed with it and htc wont replace the phone with only one dead pixel.
I had a dead/stuck pixel, all I did was massage the screen a bit , apply a little pressure and move your finger up and down over the dead pixel , should sort it out. As per company policy I think 3 dead pixels are required to get a replacemnt. After the massage(which was 20 days ago) the phone is fine without any sign of the dead pixel
Dead pixel
I'm sure this will not solve everyone's problem but it might help a few. I had a pixel that appeared to be always on. It showed blue when the background was black. I powered off my TyTn II several times and the problem was still there. Then I tried pulling the battery and "Bob's your Uncle" the problem went away. I have had this problem twice and each time the battery removal has solved the problem.
Hope this helpful to some of you
Ok I've tried using magic fingers on it and pulling out the battery but it's still there.
Think I will call Customer Services tomorrow and see what can be done. Ideally a swap out at my nearest store as it's a pain in the arse to do returns.
Quite annoying really as I'm dying to H-SPL and get a proper ROM on it, but whilst I'm undecided about what to do with it, don't think it is too wise.
how can i see if i have a dead pixel or not?
kareem9nba said:
how can i see if i have a dead pixel or not?
Click to expand...
Click to collapse
If you haven't noticed it you haven't got one/any!
The pixel doesn't work i.e. it doesn't show the colour it is supposed to. Mine for example is permanently blue, so isn't noticeable on a blue background or a white one (white because red and green are also on to make white), but is noticeable on a black or green background and I would presume a red one too.
Guys, don't forget about my article in the Wiki, which can also help:
http://wiki.xda-developers.com/index.php?pagename=An Easy Way to Fix Dead & Stuck Pixel Problems
Menneisyys said:
Guys, don't forget about my article in the Wiki, which can also help:
http://wiki.xda-developers.com/index.php?pagename=An Easy Way to Fix Dead & Stuck Pixel Problems
Click to expand...
Click to collapse
Thanks I cycled it for 10 minutes and hasn't fixed it. I'll run it overnight and see if it works, but in any case O2 are doing a swap out on Tuesday.
I wouldn't be satisfied with a dead pixel either. Massaging shouldn't work in this case because the touch sensitive area should not touch the LCD.
I have one dead pixel on my TyTN II. When I called HTC Finland they said I need to have about six!!! to get it repaired under warranty.
I didn't check for dead pixels when I receiced the device (discovered the dead pixel later that same night) and didn't have time to deal with the issue, so weeks passed by.
My dead pixel is WM green and only visible during boot up.
from what i have gathered, the dead pixel problems occure a lot on the kaiser, the screen used are very cheap, that why ppl have noticed, that the kaiser has two different type of screen.
my first tytn 2 had a red dot on the black screen when you open the phone, during normal use, nothing shows up, i had it changed when i found out, and i spent about 1 hour checking through the new unit.
I have two program for checking dead and stuck pixels, one of them actually fixes the pixel problem, but as pointed out 50/50 chance.
let me know if anyone needs the program, and prepare to let it run fir a few hours.
kms
My answer to the original question:
NO!
On a device with a very low resolution screen such as the kaiser, a single dead pixel is not acceptable. Manufacturers who make LCD displays with millions of pixels typically have limits of 3-5 dead pixels, but this device has only a few hundred thousand, which makes a single pixel stand out like a sore thumb.
HTC should be ashamed that they can not support their devices. If my tilt had a dead pixel, i'd have taken it back to AT&T immediately. Contact your vendor and demand a replacement. If you've purchased it recently enough, and they refuse to take it back, send it back to them via certified and signature confirmation mail (tell them it's coming), and after it has been received, call your credit card company and revoke payment from the vendor.
Remember, unless the vendor had a highly visible disclaimer about dead pixels, if you received the unit with dead pixels it is defective and NOT what you paid for.
kms108 said:
from what i have gathered, the dead pixel problems occure a lot on the kaiser, the screen used are very cheap, that why ppl have noticed, that the kaiser has two different type of screen.
my first tytn 2 had a red dot on the black screen when you open the phone, during normal use, nothing shows up, i had it changed when i found out, and i spent about 1 hour checking through the new unit.
I have two program for checking dead and stuck pixels, one of them actually fixes the pixel problem, but as pointed out 50/50 chance.
let me know if anyone needs the program, and prepare to let it run fir a few hours.
kms
Click to expand...
Click to collapse
I'd love a link to the programs you used.
How can I tell if my phone has a dead pixel or a stuck pixel? It is just one small white spec and it's annoying the hell out of me.
HTC has a serious quality control issue with it's new Kaiser. This is my 4th and I will exchange it again if I have to. It's just sad that I actually miss my 8525.. I might even give up and buy another 8525. It was a solid device imo.
Check this out if you DID NOT get the stuck pixels go away with the links posted above! The video really can help, and the other mentioned methods.
They didnt work for me, so here is my way out. I got my screen repaired UNDER WARRANTY!
I heard awful stories how HTC refused to swap devices/screens under warranty, because of dead/stuck pixels, if there isn't like 4-6 there.
But still, at least I got my Kaiser repaired under warranty, just by calling HTC official support. Got a statement there that my provider should fix it, then took down the reference number from HTC case and called my provider, and they agreed to swap it! (gave the reference number, and told that the screen is supposed to be swapped!) I am so happy right now! *Knocking the wood*. Hope I'll really get it back after 2 weeks with no stuck pixels on it anymore.
Of course I needed to tell them at HTC that I think itäs totally unacceptable to have 1 stuck pixel on the screen. As in comparison to 19 inches screen that equals to 15 stuck pixels! Don't know if that affected the decision, or maybe the customer support technician was one of the nice kind.
I just got my tilt two weeks ago and one friggin pixel went blue on me right in the middle. i was about to return the phone but "massaging the screen" trick worked.
im pretty disappointed with the quality of the screen.
Dead pixel came...dead pixel went
i've been using my store bought tytn 2 since may 2008 and i encountered a deal pixel today...
it was blue on black background and white on white background...near the today screen clock's last digit in portrait mode...
i kept my cool...the idea of massaging came to mind so i did a couple of finger swipes over the pixel...10 seconds into the problem but the dead pixel was still there...now i panicked a bit...but then i flicked the side of the phone near the power button and viola...the dead pixel is now alive...hope it doesn't recur...(fingers crossed)
maybe "flick from the side method" is worth mentioning in the wiki for other people experiencing dead pixels...?

my tilt turned white

i took it out of my pocket to see what time it was, and the phone is white, i reset it, hard reset it, flashed new rom, flashed new spl.. no luck.. everything is just white.. phones operation remains intact.. but i cannot see anything that is happening. there is probably a thread on here about it, but all i saw was about wrecked spl flashes.. what can i do?
A number of people (including myself) have experienced issues with the Tilt screen going to a permanently "washed out" white. Unfortunately, this appears to be a hardware defect, and the only thing you can do at this point is flash everything back to the original settings and exchange the phone (assuming it's still under warranty).
Brrrrrr. This sounds like the horrors with the hermes!!!! Plz. let this not be true, it is the reason why I am stuck with a Kaiser for 2 years now instead of with a Touch Pro/Vario IV at the end of this summer :-((
By the way shouldn't this post be moved to Kaiser General?
return it its coverd under warantee or even if is not they'll fix it its known issue
turned white you say? quick head down to the apple store. you can bump it for 350!
just remember to say "no im serious...its real...look...theres the 3g sign.
Just buy a new LCD....i believe the problem is in the flex cable going to the screen. Hardware problem's suck. But it's the only fix i know..or send it to one of those expensive fix places online.
Like when poop gets really old it turns white?
i had this happen before on an old tilt. it happened on hot days outside the screen would turn white. i couldnt figure it out, it prolly happened about 10 or 15 times this summer.
my fix...
mash down on the area around the lcd. most of the time it worked if i mashed down in the center of the little 1/4 inch thick strip of plastic btwn the bottom of the screen & the bottom buttons. if that doesnt work, try all around that strip. that worked prolly 90 or 95% of the time for me. a couple times it didnt work & i had to mash around the whole screen.
i know it doesnt sound kosher, but hey percussive maintenance always worked back in my vcr days.

TyTN II Screen Broken.... sort of

Hi All
Spent awhile searching the forums (and the web) but couldn't find any relevant answers -- so here goes & apologies if it has been up before...
My TyTN2 got rain on the screen a few days ago (about 15-20 drops) and since then the touch part of the screen no longer works. The phone itself works perfectly, the screen displays everything as it should, but no touch.
Could a few raindrops do this?
I have a Hermes/TyTN 'lying around', anyone know if the screens are the same/compatible, was about to start searching for part numbers etc. but thought I'd ask the question anyway.
Any help, answers, pointers or links would be appreciated.
TIA
You could always buy a new touch screen.
I saw one at dealextreme.com for 4.99 , probably not the best quality but you can always give it a try for that price
sku.14919
cnn.cn also has the part , but only in combo with the actual lcd screen.
Thanks RacerII -- will check it out..
Had a similar issue with the touch screen dying after an os crash the other night n thought it was dead. Did a hard reset and reflashed and everything worked just fine. Try the hard reset and reflash first before you think about any repair options
@kaalgoosy
Thanks for the reply -- did a hard reset as you suggested, no change -- about to try a reflash -- currently using L26's B1 ROM, have dl'd B4 and will give that a whirl -- only problem seems to be I have to bypass the Welcome/Screen Alignment section (no touchscreen!) and Activesync seems to be lacking/missing/not working -- so can only try the SD method -- just reading up on that now
ROM update made no difference (wasn't holding my breath anyway...)
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option -- have found a place that will supply it (London UK) for £30 + p&p -- anyone know of a better (read cheaper) supplier?
Intending to use Mike Channon's guide to replace it myself...
no few drops of rain wont cause that damage...
most new PDAs and new gadgets in general including cams, portable ps... etc has a elements of water resistant+shock resistant and even an anti-magnetic field absorbtion (or something like) to reduce interference with other devices...
blackfoot said:
My TyTN2 got rain on the screen a few days ago (about 15-20 drops) and since then the touch part of the screen no longer works. The phone itself works perfectly, the screen displays everything as it should, but no touch.
Click to expand...
Click to collapse
there must be another reason cuz first sign of water damage will be blurry display..
blackfoot said:
the screen displays everything as it should, but no touch.
Click to expand...
Click to collapse
get your phone inspected by a professional technician especially if under warranty (dont tell them it was affected by rain drops.. they wont know) it might not be a very fair thing to say but again who said life is fair
blackfoot said:
ROM update made no difference (wasn't holding my breath anyway...)
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option -- have found a place that will supply it (London UK) for £30 + p&p -- anyone know of a better (read cheaper) supplier?
Intending to use Mike Channon's guide to replace it myself...
Click to expand...
Click to collapse
Have you got a web address for the London supplier? I think my screen may be on the way out.
Good luck with the replacement.
@jahrami -- was using the Kaiser's camera to take some photos for my daughter, it started raining while I was taking the last couple. 15-20 drops or so (as I said). Dabbed this off with kitchen roll, put the phone away. Got home a little later, tried to use the phone, no touch -- played around, soft reset etc etc, but nothing.
The rain is the only thing that has happened to it -- the display is perfect, phone itself works perfectly, have hard-reset, reflashed ROM, still no touch control... and while in theory I agree with you that a few drops of rain _shouldn't_ cause this sort of damage, it seems it has. Checked the water damage strip behind the battery, it's white, assume this goes pink/blue or WHY when exposed to real amounts of water.
Sadly, warranty is out (by 1 month) & the local phone shops want £40 to strip it and look... £32 for a screen? I'll do it myself -- if it doesn't fix it, back to the Eten M700...
@ach2 -- tried to put a complete & direct link to the item, message box wouldn't accept it (very long url). This company sells on ebay too, slightly cheaper (27.99 +p&p) and under various other site names, feedback is positive and screens are new. Can't comment on the company personally, unless you wait for a week. Thanks for the good wishes, will probably need them.
http://www.sparepartsformobiles.com search for Kaiser LCD replacement.
OP:
Before you buy anything for 27 quid: Note that there are 2 elements to that screen, as was mentioned (but maybe not quite clear) in post 2. There is the actual screen, which is a liquid crystal screen with thin film transistors with a glass plate on top, but on top of that is a digitizer. The digitizer is literally 2 sheets of slightly conductive plastic put together to assess where the stylus (or your finger) is currently touching it.
The digitizer shouldn't cost you more than about 5-10 quid. The full screen is going to cost you about 30 quid. You definitely don't need a new screen.
I've replaced 2 digitizers and 1 full screen on my HTC magician (I'm very good at smashing it into things) and after I broke it again, I bought a used HTC tilt cause I felt that an upgrade was in order. I ordered the digitizers for the magician and the screens from a generic eBay store in Hong Kong, it arrived the US (Boston) after about 2 weeks, I would expect Old Blighty to be similar.
Greetings from "New" England.
lncdoc
One more suggestion for you: have you considered using a virtual mouse cursor program? Maybe VirtuaMouse One-Hand?
Of course it won't actually "fix" your screen, but at least you'll be able to tap around your PPC until you fix the touch panel itself.
i will agree with such a temporarily fix, use a combination of virtual mouse
and voice commander and hotkeys shortcuts to navigate through your phone
look for second hand screen, there must be some around dude
EGMine said:
One more suggestion for you: have you considered using a virtual mouse cursor program? Maybe VirtuaMouse One-Hand?
Of course it won't actually "fix" your screen, but at least you'll be able to tap around your PPC until you fix the touch panel itself.
Click to expand...
Click to collapse
blackfoot said:
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option
Click to expand...
Click to collapse
@incdoc -- Greetings to you too, cousin -- yes I do realise the screen has a separate digitiser (see quote above from earlier post), and in fact, the same supplier has digitisers for £8 but after reading about the difficulties of separating the digitiser from the LCD thought I would save time, effort and money by replacing the LCD in its entirety. I can always play with the older one afterwards, and if I successfully split them will get a touch screen and keep the thing as a spare, which seems like a good idea, as there are now several more posts regarding the same or similar issues to mine, just within the last few days.
Are you suggesting that separation _isn't_ difficult?
@EGMine -- have to say that I haven't heard of VirtuaMouse One-Hand, will look it up -- thanks for the suggestion.
Jahrami -- thanks for the suggestion, about to check VirtuaMouse and completely forgot about Voice Commander, just changed my ROM to L26's B4, (after fault developed) so haven't set the phone up, yet -- but definitely will set up some voice tags.
Big thank you (for telling me something I should have thought of myself -- age really is a bummer!)
Edit** Dl'd trial of VirtuaMouse, good idea -- hard work! Combination of Voice Tags and scroll wheel much better. Eten M700 back in cupboard. ;-))
Dammit, dammit and dammit!
In the interest of rounding things off -- thought I'd post this to (almost) end my (little) epic.
Bought a replacement screen from the source listed above, £32, web price was lower with free shipping, but phoned the order through to get a quicker delivery. Arrived the next day, exactly as ordered. (Bravo!) No tools included, but I have some anyway.
Used Mike Channons guide to replacement (no mention of the sticky keyboard hinge 'finisher' anywhere BTW), all went as planned. Total time to replace about 1hr 15mins. (Not rushing)
Screen kicked in, onto alignment and yippee! -- touch working again!
Knew I shouldn't have had that celebratory cup of tea! -- put SIM in, followed by SD card, phone no longer recognises the SIM. Bu**er!
Stripped the phone again (impressed myself, took less than 10 minutes), checked to see if the SIM ribbon had popped off -- seemed ok, but popped it and reseated it anyway. Reassembled the phone, popped in the SIM -- Bu**er again.
Stripped the phone again (4 minutes -- not bad eh?), checked the SIM connection to the keypad PCB and 2 of the contacts in the socket look slightly mangled.
At this point now I'm wishing I'd gone for the £70 repair option, it's 20 to 1 in the morning (12:40 am to you), the eyes are a little fuzzy and I (once again) have a TyTNII 'kit' in front of me.
Oh well, there's always tomorrow -- now where did I put my Eten M700?
EDIT** Forgot to add a request, if anyone has a TyTNII in bits and wants to sell the keypad PCB, leave info or PM. Thanks.
EDIT 2** Oh well, seems like I _have_ kiboshed the SIM socket on the keypad PCB -- so hoping someone has one (keypad PCB or TyTNII) lying around will sell for bits?

Touch Screen Just Stopped Working (for no reason!)

Hi,
I've had my Touch Diamond since August last year, so 08/2008 to 11/2009, just over a year and all of a sudden yesterday, I came to use the phone and the screen would not respond. (Never dropped, squezzed or got wet)
After resetting it, turning it off, on etc... its just not responding. The physical button lets me scroll the menu and I can receive and answer call, but the touch screen is dead?
I was looking at it in a shop today and it caught me eye that when the screen is off (in stand-by) it appears there is a kind oily / shiny looking square thin layer under the screen... I'm thinking its burnt out of something. its hard to see and you need the right light.
Has anybody seen this before or had it happen to them? Is the phone fit for the bin now? Whats the story with manufacture warranty (as I got it on eBay)
Unfortunately I lost my job to redundancy / recession not long ago, so can't afford a new one, any ideas what €150 / €200 would get me that has a nice big screen like the Touch Diamond, Wi-Fi and maybe GPS too... I've go so used to my Touch Diamond comforts that I don't think I could go back to a boring Nokia lol (I know beggers can't be choosers)
Would love a HTC Hero! Anybody want to sell me one for €200
Thanks for listening and letting me mourn the passing of my beloved phone. Any help / advice is much appreciated!
DG.

Categories

Resources