Database Develop

AT&T Tilt Black Screen Fix !

Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!

I found this out the hard way. We should start a list of software that does it, heres the first that I found will black screen your tilt, do NOT use this.
Levenums taskbar battery meter
http://forum.xda-developers.com/showthread.php?t=277790
You will black screen and lose everything with it as I found out twice on my tilt. It loads at widows startup during the windows screen.

Another non compatible program!
please note that if you install "arabizer13bn277.exe" or any of its product on your Tilt YOU WILL brick the device and you will need to re-set it to factory ROM.

if u do factory rest
we will loose all the phone nos & information of contact
Im not able to sycn & save Telephone nos & notes on induvisale nos
How else can i save nos on comp
or should i get a new phone & then ask AT&T phone people to help me set it on the new phone
Please help

While this won't BLSOD (BLack Screen Of Death) your Tilt, it will definitely kill your GPS and should be avoided at all costs - Map4PDA.
If you install it and run it, it starts searching for your GPS and eventually hangs, requiring a soft reset to recover use of the phone. After a soft reset, the GPS no longer works. Too bad there isn't an option to manually specify GPS settings because it's a sweet GPS mapping program ala Google Maps that can switch between MS Live!, Google and Yahoo maps (plus one or two others I think...).

Man i hope this works!!!!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!

rednekvolfan said:
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
If you have a HardSPL, re-flash your Radio to a newer version. That can fix a black screen if you just upgraded your ROM. Just remember that you may need to try a few before it finally works.

Cant flash anything til I get it to reset.
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!

I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
I have the exact same issue. I am trying the steps above, but no luck so far. Any tips?

Ok it seems to be working. Any tips on restoring my data that was on the sprite backup?

rednekvolfan said:
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
Click to expand...
Click to collapse
This is from the manual -
To perform a hard reset using device keys
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. (It helps to have three hands to do this part).
2. Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press SEND to restore manufacturer defaults, or press any other button to cancel.
3. Release the two SOFT KEYs, and then press the green phone button on your device.
Warning! Your device will be set back to factory default settings.
It worked for me! It returned me to the WM6.1 I just installed!

asfoor said:
Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
Click to expand...
Click to collapse
I had the same exact dang problem about the whole thing about getting the new rom from e-club and using sprite to backup and then upon restore of my back up, i just got a blank screen. I did this trick here and it worked perfectly. The real trick is step 4 and 5. I did what step 4 said to do except i held on for 35 sec instead of 30. and then after that i just pushed the send key (green phone button) a couple of times and then just let it sit for the 1-2 min and the magic message popped up! I followed through with the rest of the steps and voila! It works!
P.S. Dont forget to put your sim card back in.

Anyone get positive result from this method ?
I'm not.
My Kaiser have a black screen after unsuccesuful ROM update, and I can't flash him anymore.
Because PC recognize it as Flash Device, but noone from ActiveSynch driver's does not approach for this mode.
Any solution, please ?

I bricked my tilt after upgrading to 6.1 and using sprite backup to restore my data. I fixed it by putting my tilt in to bootloader mode by holding down the camera button and using the stylus for a soft reset. Once in bootloader mode the usb port on the device worked and I was able to reflash the rom. I will use the new method to restore to factory setting without having to reflash the the rom.

i am having the same problem as supereri and rednekvolfan. did you guys ever figure it out?

Reset worked
Hi everyone.
I had the same issue - backed up data using Sprite Backup, upgraded to WM 6.1 then restored data using Sprite Backup and the custom Device Update file that Sprite Backup requested. The phone reset and then would show the initial ATT and 3G screens then black.
I used the modified steps outlined by live2c2morrow -that are a modification of asfoor's original post and they worked.
Black screen appeared - held the power button for 35 - 40 seconds, pressed the Green Send button a couple of times then waited - 5 minutes later I received the message that the phone failed to boot and was given the option to reset the phone to factory defaults.
The key is to be patient - the screen will appear eventually.
Also - the first few times failed and I think I was inadvertently pressing the PPT or wheel buttons on the other side of the device.
Thanks to everyone on this thread - I thought I ruined my phone!

Sprite Backup - upgrade
I am upgrading my Sprite Backup to version 6 and will try the restore again.

tilt - power button issues

This just started happening:
I restart my tilt. I push the power button and the display brightness gets brighter but the device does not turn off. I push it again, the device turns off but then I can't get it to turn back on without soft resetting! What the crap??!!
Any clue what is going on?
Thanks!
Alan

I am just a n00b, but it sounds like your power button got mapped to your brightness control somehow, and when the screen goes black, the device is not off, just brightness set to 0. When you soft reset, the unit just sets back to default. I am not proficient in mapping the buttons, but a quick search on the forum should help. I know that there are a lot of threads having to do with mapping keys.

Hi
I experience the same problem and strange enough after I downloaded a patch released by HTC for potential issue with blue tooth and the phone.
A soft reset does not solve the problem, instead a Sync with the PC (even not a full one) cure it for a period of 2-3 days.
I have the impression that it is more complicated than just a registry issue. For instance I can not run the TOM TOM any more.
The HTC support only suggested a hard reset that I did but for complicated reasons I was forced to restore a back up I had.
So I am still affected by this problem.

I did a hard reset and used spb backup to restore everything to the day prior. The last thing I remember installing was s2u2 0.99c which seems that it would mess with how the device responds to the power button. I'm going to post over there and see if there is a chance it was the culprit.
Alan

You have to disable directdraw in s2u2.

persiansown said:
You have to disable directdraw in s2u2.
Click to expand...
Click to collapse
It was and is disabled at least according to s2u2 settings. I did notice that for me in 0.99c DPAD was enabled but did not work.

Wing - Turns off/locks up on its own

I've had a wing for the past 2 months. Over the past 2 weeks, the phone has been acting wierd. Occasionally, it will be working fine and I'll click the power button to turn off the screen (like I do all the time). Then when I go to turn on the phone, the screen stays black and it locks up and is unresponsive to any keys or sliding out the keyboard and I need to pull the battery. It's not the battery because it is fully charged.
The only 'hack' i've done to it since i've had is the pagepool thing. Any suggestions? I'm tempted to reset it/format it to remove any 'hacks' but not sure how to do so. I'm not sure the reset with the 1234 command will remove the pagepool hack

First of all, why are you pulling the battery? All you have to do to reset the phone is a "soft reset" ... which means putting the stylus into the little hole on the left side of the phone under the volume slider.
You should probably try to hard reset it. (hold in both soft keys while soft resetting) and yes, You'll have to set the pagepool back up.
Do keep in mind this will delete everything off your phone, so be sure to backup any important files before doing so (contacts, pictures..etc..)

I've had this happen to me a few times. I can say this though, when I flashed a new rom onto it it stopped.
If you don't want to flash, try looking in settings>system>key lock and set it to "Lock all buttons except Power button" or possible looking into some auto-locking programs, like S2U2 by A_C.
Good luck
phreke

heres a question, what did you set the pagepool to? If you set it to like 32 bajillion or 0, it won't work. also, some of the older pagepool changers don't work with the wm6.1 roms

stuck on green windows screen..

I've had a quick look round the forums but cant find a definitive answer really...
Last night i got my diamond out, and it was turned off completely (not standby) for some reason. When i turned it back on it got stuck at the green windows screen with the rotating loading icon, which then also stopped. At that point it wouldnt do anything and just stopped with the backlight staying on.
I tried removing the battery, the sim, doing several hard resets, still no joy. Eventually i left it with the green screen on for about an hour, reset it, and eventually it came back on.
Anyone any ideas whats happened? Obviously i'm keen to safeguard this from happening next time (i've only had the phone a week).
I've currently got installed the following...
LEM's Trackme.
Memory Map Pocket Nav
Microsoft .net 3.5 (for trackme)
Naviter Seeyou
PHM registry editor
Gsen
sql server (for trackme)
Sensor lock
tomtom7
diamond hacks

Exchange...
Personally, if I'd only had my device a week, I would be straight in the shop for an exchange... that's assuming you haven't been messing with ROM upgrades, etc!

nope no roms, just apps installed..
it was bought from mobiles.co.uk , so a bit more difficult than just popping back to the shop plus my number is due to transfer to it tommorow, so i'm waiting until after that.
Basically, i was just wondering if the green screen halt is a common occurrence.

Hmm
Does it show the green screen after you hard reset it? Maybe a faulty .cab in your programs (I know it sounds stupid) is crashing at startup. Try a hard reset and installing one by one?

If I were you, I would use the hard-reset the phone and use it as is for about a month. If all goes well, I would gradually add programs one at a time. At least that would tell me if the phone itself is OK and if the problem may be due to 3rd parties apps.

ah okay thanks.. i tried pressing the red reset button under the cover but that didnt do anything (apart from restart the phone). I assume a hard reset is done some other way?
I'va also uninstalled some surplus apps, such as the sql server, trackme and naviter seeyou.

http://www.hardreset.eu/images_hu/htc_touch_diamond_hard_reset_soft_reset_5.jpg
press voldown and the center button, and soft reset at the same time. then you'll hard reset

What you are thinking is a hard reset, is really a soft reset. A hard reset completely erases everything on your phone and restores it to default. A soft reset just restarts the phone (like the restart button on the computer).
**Remember that a hard reset resets everything so back up files if you need to.

Bizarre boot up problem after upgrade to wm6.1

I've strange problem with my BA after upgrade to wm6.1 (no matter which ROM version, all behave in the same way, no matter which radio version either). I have to switch on BA twice before RADIO shows up. That's mean if I switch it on, only by button on the top, there will be no radio. It's shows up after soft reset. For clarification, my switch on procedure looks like this:
1. button on top
2. color stripes shows up (no radio)
3. soft reset
4. color stripes, radio is on
After roll back to WM2003se everything backs to normal.
Is there any possible way to have normal boot up after upgrade?
Best regards,
Mar.S

as found in many other entries here in the forum and in the wiki, this bug/problem has been there on every rom, every build since wm5. it is not bizarre at all. we all have that. takig out the battery is not a legit way to soft reset your device. and i believe "switch on" is not the right term, because if you press the power button on top, it should wake up from stand by.
so, if you are talking about the soft reset behaviour, it is perfectly normal, that the device acts this way.
Chef_Tony

all you have to do to solve it is every time you switch on from a "cool boot" (as in turning on from a point of having taken the battery out) is press the soft reset button.
easy
josh.
this happens on my blue angel with wm6