I have a problem getting the tilt to use the faster UMTS network.
Inside my office (Los Angeles, CA) reception is not very great and the device constantly logs into an AT&T network but also shows the roaming triangle.
When leaving the building I should immediately get 3G coverage again but the phone doesn't switch networks until I turn airplane mode on and off.
Solutions? suggestions? Help?
I believe this was also an issue with the WM6 roms on the Hermes in the CA area. I would try doing some searching for roaming issues in the Hermes 6 forum. You can probably find more answers there.
Sorry can't be more helpful.
Related
A friend of mine just purchased the Kaiser to be used on the at&t network. He lives in a 3G area in the USA and for some reason, his phone will not hold the 3G connection. It wants to switch to Edge. Is there a manual setting to stop this from happening or a new utility to enable/disable certain connection. Is this normal for 3G to do this. Any information I can pass on would be greatful.
Thanks
I think it's an indication that 2G is stronger than 3G in your area. My Kaiser always hold 3G connection all the time where I live. You can "manually" force 3G. Here is one the many ways to do it: on Windows Start menu, go to "Setting" then "Phone" (on the "Personal" tab), click "Band" tab, then use "WCDMA" for network type selection (default is "Auto")
Thanks for the help. I'll pass it on.
While the Kaiser is my first ppc type phone and I cannot claim to be expert I do think that this is a normal reaction of the phone to what networks are available.
I live in San Jose Ca. and must, perchance, move up and down the peninsula in the normal course of work and life.
I see my Kaiser switching from Edge to 3G to unnamed all up and down the peninsula. It is best for 3G in the cities and worse up in the hills -as one might expect. I also get the best 3G connections in the evenings and night vs. the daytime when, I assume, more 3G users are taking up bandwidth.
It is unfortunate that where I live is an Edge (during the daytime) area though I am paying for the 3G data plan.
3G issues with the TyTnII
Hello all:
I post on the AT&T HTC forumn and had this thread sent to me by another poster there.
I also have a TyTnII newly aquired from MobilePlanet on Weds. I am having the same issues with 3G. It briefly flashed the G icon on boot up then switches to Edge with all 5 bars. I've tried the manual mode fix, no luck. The wcdma gets no signal and the gsm goes back up to 5 bars same as auto.
Then theres the inability to register my serial # on HTC's EU site. Says SN is invalid... MP has had several reports of EU devices doing this.
I'm in the US, NorthEast NJ area. And in the middle of a known 3G area.
Bill
Can anyone help Bill out? How many of you CAN use 3G on the USA at&t network without a problem? He's trying to see if it's a setting issue or a phone issue. I'm not in a 3G area so I can't help him here.
Thanks
wise87 said:
Can anyone help Bill out? How many of you CAN use 3G on the USA at&t network without a problem? He's trying to see if it's a setting issue or a phone issue. I'm not in a 3G area so I can't help him here.
Thanks
Click to expand...
Click to collapse
I get a 3g signal when I go into Philly (I live about 45 minutes outside the city) It holds it just fine as well. Is it possible you just have weak 3g coverage where you are? I actually shut off the 3g on my phone as I have no 3g coverage at work or at home and the 3g connection discharges the battery in a hury.
I'm on AT&T as well.
Oh - BTW - I also can't register my phone with the eClub either. I sent an Email to the HTC Webmaster but have not had any reply in 3 days. I'm not too confident in HTC's support.
I sometimes get a triangle icon in the taskbar, next to the E / 3G icon.
Any idea what it means?
I cannot click it ... or better: nothing happens.
This is the Roaming indicator.
Mmmmh.
And why am I seeing this in Beverly Hills and the network is "AT&T"?
call up AT-T and ask lol.. But that is the roaming Icon sometimes phoines will pick the closest tower to use since it has the best signal and just maybe t-mobile owns that tower Only AT-T will know.
Not an isolated problem
I have a similar issue in Oz. I travel o/s a lot and am used to the roaming signal appearing whilst I am out of the country. However, this is happening right here at home. I have a Telstra 3G SIM card and all too frequently my Kaiser brings up this "Roam" Signal. Generally I then lose 3G as well, dropping back to HSDPA. Even more strangely, it is still showing that I am connected to Telstra. A soft reset usually brings back the 3G signal. I never had this problem with my Trinity and my work is only a few hundred metres from a Telstra tower so signal strength is not a problem. A bug I think, and damned annoying.
you are picking up T-Mobile. AT&T users can still use T-Mobile towers currently as a result of the deal they made when AT&T (Cingular) sold them the 310-170 network in CA/NV. (its now properly renamed to 310-260 by TMO)
the phone's alpha tag says AT&T regardless of what carrier's network you're on when you're roaming. unless you have the 4EON code applied to your account, in which case it would say Off Network when on non AT&T towers.
any idea how I can fix this?
I am fine with it roaming if there is indeed not 3G network but my issue is that it doesn't drop the roaming as soon as it could.
Camstech said:
I have a similar issue in Oz. I travel o/s a lot and am used to the roaming signal appearing whilst I am out of the country. However, this is happening right here at home. I have a Telstra 3G SIM card and all too frequently my Kaiser brings up this "Roam" Signal. Generally I then lose 3G as well, dropping back to HSDPA. Even more strangely, it is still showing that I am connected to Telstra. A soft reset usually brings back the 3G signal. I never had this problem with my Trinity and my work is only a few hundred metres from a Telstra tower so signal strength is not a problem. A bug I think, and damned annoying.
Click to expand...
Click to collapse
I have the same issue - sometimes I have "3G Telstra" (no roaming symbol, and will use HSDPA if needed) and other times I have "3 Telstra" and the roaming symbol displaying. One thing - as I understand it, you are not 'dropping back to HSDPA' - this is actually a service that is on top of the 3G networks, and provides greater download speeds.
I checked with my Telstra reseller who said that this would not change the call rates or data rates. Not sure what causes this though...
Have put this question on Whirlpool as well: http://forums.whirlpool.net.au/forum-replies.cfm?t=846691#bottom
Telstra
I have the same issue on Telstra. Hope a new ROM fixes this.
Roaming Notice
Hmmm, I hate it when stupid people post garbage about which they know little. Problem is, this time the stupid person was me!
The 3G symbol shows the phone is within range of a UMTS signal. The H symbol means it is in range of a HSDPA signal, the high speed data version of UMTS so "H" is better than "3G". Oops, so my phone was roaming to a better signal.
This roaming issue appears to only affect a small number of people whose service providers have a crossover deal with another provider. This appears to apply to those with the AT&T/T-Mobile crossover in the US and here in Oz where the phone will pick up either the Telstra Next G network (UMTS 850Mhz, shown as 3G Telstra) or, in big cities, the Hutchinson "3" Network, (UMTS 2100Mhz with HSDPA, shown as 3 Telstra). I was uncertain about this as I never saw the roaming symbol with my Dopod 810, which always showed 3G Telstra. I think the TyTN II, like the original TyTN, has some different software seetings which means that the phone will try the "3 Telstra" network when it can, and this shows as roaming, whereas my D810 either didn't roam to 3 Telstra, or, if it did it didn't show it as roaming. In any case, it's not actually a problem, and as Telstra have indicated, it makes no difference to the data/call rates. I'm chilled on this. Now if they can fix the "hang-up" bug...
I've been wondering about the elongated triangle pointing up too. I have very poor/no reception in my office at work... though sometimes enough to get a voicemail notification (not enough to be able to call and check, usually don't have a missed-call notification).
I'd thought it might have to do with being connected to Active Sync. Sure would be smart if the phone could get notifications of even calls over an alternative data connection when the cellular couldn't connect... even if ATT charged regular minutes for it would be so much better than no signal, period.
I'm having this issue for some reason on my second Tilt that has been sent to me. The first doesn't show it at all but the second does. I don't understand what its doing.
Deleted.....
Hi,
I recently purchased an AT&T Tilt (HTC Tytn II) and unlocked it so that I can use it with the Rogers Network. It worked perfectly for about three weeks then I took it to Orlando for a vacation. While I was there, I change the network setting to manual and connect it to AT&T Roger so that I can use it as a roaming phone. When I got back to Canada, I changed the network detection back to automatic and it connected to Rogers for about 10 seconds then it lost the connection. So for about 10 seconds, it worked but only lasted 10 seconds. I also notice that when it connects it shows E (Edge) as a data connection. After 10 seconds, it changed to 3G. As soon as it changed to 3G, it loses the connection.
I wonder if anyone has this problem. I don`t know if this is because I used it on an AT&T roaming network. I`m very puzzled and any help is greatly appreciated. Thx!
I am having the same problem. I travel to New York quite a bit. My phone would give me a message that it was unable to connect to the GPRS network. So I would go into the Comm manger and deselect the 3g. Then the phone would get a signal. I was not getting a 3g signal, but an edge signal. When I would come home to Ft.Lauderdale the phone would work fine no problems with the 3g till last week.
Soft reset I get the 3g signal 4 bars then it disappears I get no signal ! and then I get an Edge signal in about 5 seconds or so. Everything works but I am unable to get the 3g speed.
If I try to force the phone into a 3g signal by selecting WCDMA on the band I can get a 3g icon. The voice part works fine and displays utms but any time I try to use the data I get some sort of error message. Like dialed "proxy" no response or the remote party would not connect.
Do you think that we might have something corrupting the radio?
Scott
Old At&t
8525 Radio 1.54.07.00
HTC lite 2.5/ Black Satin
spl 1.04/ 2.10
My old at&t rom doesn`t give me the option of selecting the band. Maybe I should flash it with HTC rom and at least get the voice part to work. I don`t know if the security scanning machine at the airport will harm the phone in anyway. They always ask us to take out the laptop and camera separately.
I have a HTC Tytn II with KPN network(flexibel) and internet, the problem I have is that I can't change the band rate from GSM in AUTO, when i change it I have no network anymore, so the network is G and not 3G.
Please help me to solve this problem.
ROM 3.29.404.0. NLD
Radio 1.65.16.25
Protocol 25.83.40.02. H
Hi I changed you title to something other that "NEED HELP".
You might get some more help now, hope you don't mind.
Ta
Dave
This sounds like a problem I had a while ago. It was an antenna issue. I had to send my TyTN2 for repair in order to fix it.
The symptoms: I could use only GSM in GSM mode. In auto or UMTS mode it kept on searching, connecting, disconnecting. Repeating over and over again. First the Y! -symbol, then the three dots building up (Y...) connecting, displaying 3G-symbol for about two seconds and then everything drops dead and the whole network searching starts again. It was only stable in GSM mode, could not even make phone calls in auto mode.
After calling support they collected my device for repair. Took about a week and a half and it is now fully operational again with 3G/HSDPA on KPN network in NL.
Hi Guys
well did a search and couldn't find a topic about this, however if there is Sorry.
Anyways got my 02-Uk simplicity yesterday and set 3g and MMS up all fine, and was working fine, however today I came to work which is a bit out in the sticks so hard to get a 3g signal, and because of this i noticed I lost all signal.
after playing around I noticed that switiching it to "2g networks" i managed to get a full edge connection. My question is how come if it loses the 3g connection does it not revert back to a 2g network? I know there is a 2g connection beacuse if i do it manually it works. is there a way to do it automaticly?
also i do have data roaming connection active, and can post my APN details if anyone thinks that will help reslove the issue.
Thanks
matt
Brought mine in to t-mobile to ask the same question. they said just stick to 2g only when you're not in a known 3g area. They also recommended just turning data roaming off
I have the same problem with my Goophone Y6.
2 solutions I know:
1) Flightmode on/off
2) Reboot
This is very anoying, because the bug apperas again. One question: Do you lose signal when you turn your display off or after approximately 5 minutes?