Related
This is a very sad thing!
I have my Tilt (thankfully got the defective one replaced!) and I set it up to sync with my exchange 2007 server which should be push e-mail. In fact I know it is....
On the AT&T stock rom, it stays connected 24/7, never goes offline which is what it's supposed to do.
I get home, flash on the HTC ROM. Set up the partnership with my server, and I look, an hour later it's offline, showing last synchronized 45 minutes ago. I hit sync, it syncs, stays online for maybe ten minutes, then the same thing.
I've tried every cooked ROM too, same deal.
When I do manually sync, it doesnt try to connect to the network, it's already connected. I was wondering if the network settings may need to be tweaked...?
I've already tried adding an exclusive in task manager for activesync.
I'm using a Tilt and on AT&T.
I'm really going to be upset if Im locked to the AT&T rom just because the other ROMS dont handle active sync properly...and I can't beleive that the stock HTC rom has a problem like this...so I'm wondering if the network wizard may not be entering all of the proper settings...
Oh, and as a side note, this is my second Tilt, the first was defective, it it exhibited the exact same behavior. AT&T ROM stays connected properly, non-stock ROM disconnects....
Any advise? I dont want to be stuck with AT&T!
I'm wondering if it's you. it works fine for thousands of other people, and for you, 2 phones it's been "broke"
I had my phone disconnectng from active sync. It didnt bother me in the least because I'm not updating my phone but maybe once a day, i really dont care if it disconnects every 15 minutes. After I found out it was my USB hub, it's worked perfectly ever since. And I never once blamed the phone.
Hey now...no need for any snippy tones there...
I was asking for help here, not looking to be blamed as the source....
Exchange 2007 is supposed to remain totally connected 24/7....and it isnt. And Ive been able to recreate the problem on two separate devices....
So just looking to see if anyone else had had the same.....
lostinvt said:
Oh, and as a side note, this is my second Tilt, the first was defective, it it exhibited the exact same behavior. AT&T ROM stays connected properly, non-stock ROM disconnects....
Any advise? I dont want to be stuck with AT&T!
Click to expand...
Click to collapse
You must admit - this statement boggles the mind. You expect AT&T to replace a device because it only works right on their network with the software they shipped on it? Umm, that's their whole EXCUSE for shipping custom ROMs and you're busily proving them right....
It's obviously too late to ask you not to return a hacked device as "defective" and f$ck it all up for the rest of us, but please don't do it again!!!!!!!!!!!!
Your actual question would probably better be phrased as "Anyone on AT&T managing to keep ActiveSync continuously connected to Exchange 2007 with non-AT&T ROM?"
Not at all...I actually had a boat of other problems with my first Tilt..I did not in any way return it because of this problem...
Im not daft...I would never go back to AT&T and ask them to replace something because I monkeyed with it and broke it...
My scroll wheel stopped working along with my GPS....which is why I returned it...after restoring the AT&T ROM back onto it.
So...I will just drop this since it seems as if nobody actually can listen to my problem and offer up solutions,but would rather take potshots at their impressions of my behavior.
lostinvt said:
would rather take potshots at their impressions of my behavior.
Click to expand...
Click to collapse
No offense, but if you write more clearly you will be misunderstood less.
the first was defective, it it exhibited the exact same behavior doesn't read many other ways than "I returned the last one for this problem".
i gave you a suggestion to start looking at. AT&T and us posters arent out to get you. trust me.
this may sound kind of obvious, but did you check your sync schedule in ActiveSync? Make sure it is set to as items arrive.
I have my activesync working fine with Exchange 2003 on AT&T's network.
Only other thing I can think is if you have KaiserTweak set to disconnnect GPRS automatically after X amount of time.
I have the same problem with mt Tilt. If I use the ATT ROM it works fine but if I move to one of the HTC ROMS I get that problem with Activesync disconnecting from the Exchange server.
I had the same issue on my 8500 with some of the cooked ROMs. On that device the ATT ROM and vp3G's ROMS worked fine (except for one of his; the hybrid I think).
For now I'm just sticking to the ATT ROM and pray vp3G gets a Tilt so he can start making ROMs for our device.
If you don't want all the ATT bloat installed then hard reset and then just hit the soft reset button when it pops up saying it going to customize the device in 3 seconds.
me + kaiser + htc rom + exchange 2007 + at&t network = working just fine
eric b
Psy....
THANK YOU!
At least Im not nutso...
I am using the clear AT&T ROM which actually runs very well...its just the customizer in me that needs to make things better even if they arent broken!
Everybody else...sorry if we got off on the wrong foot with this thread...
Start fresh?
I wanted to throw an update out there....
My desire to figure this out got the best of me, so Ive been pretty much just flashing and experimenting for the last few days, and I think I may have actually figured this out....
It looks like it IS something to do with the network wizard. I pulled out a cingular settings cab from my hermes days. Flashed on the HTC rom, cancelled the network wizard, install it, and my AS has been connected for hours and hours. Did the same with one of the new cooked ROMs, same thing. So it looks like something just isnt quite right with the network wizard when it puts in the AT&T settings....
lostinvt said:
Flashed on the HTC rom, cancelled the network wizard, install it, and my AS has been connected for hours and hours. Did the same with one of the new cooked ROMs, same thing. So it looks like something just isnt quite right with the network wizard when it puts in the AT&T settings....
Click to expand...
Click to collapse
Nice work! What I've done to track this kind of thing is to use DotFred's TaskManager and export the *entire* registry before and after, then use a "diff" type utility to compare the two. Some obvious timestamps, etc, always change but it's usually pretty apparent where the change(s) were.
Might be interesting to do that between your working config and the wizard's config and see if there's just one or two settings different....
Richard
lostinvt said:
Flashed on the HTC rom, cancelled the network wizard, install it, and my AS has been connected for hours and hours. Did the same with one of the new cooked ROMs, same thing. So it looks like something just isnt quite right with the network wizard when it puts in the AT&T settings....
Click to expand...
Click to collapse
I wonder what all there is in the cab file? I haven't tested it on my Tilt but on the 8525 if I canceled the customization and inputed the network settings myself it didn't stay connected.
Where do I get a copy of this cab file so I can look at it?
I'm attaching the cab for the settings....been working like a champ for over a day now, so Im going to call this issue resolved in my book....
rsoloman,
Sounds like a plan...there definitely has to be something different between the AT&T settings both in the cab and included in the AT&T ROM versus what comes with the network wizard......
Sounds like a scooby doo mystery to me!
lostinvt said:
Sounds like a plan...there definitely has to be something different between the AT&T settings both in the cab and included in the AT&T ROM versus what comes with the network wizard......
Click to expand...
Click to collapse
Well, personally I'm happy on the AT&T ROM, so it will take someone else running the .reg file extractions. I'll be happy to help analyze the two, but right now it won't be me extracting them
Richard
For the record I'm using a tilt flashed to HTC ROM on at&t without any AS problems running Exchange Push.
I always manually input the at&t settings though.
Mine actually worked fine both the stock AT&T rom and the HTC rom. I just started having this problem with duty's touchflo tilt rom. The cab posted here did not make any change for me. Any other suggestions?
ActiveSync BOOSTER
Is there a way to boost up speed of Sync
Is there a any software or Cab file for it ?
Also want to know after we sync Phone
It keeps repeating to sync, is there a way to stop it ?
With removing the phone
Please Help
I'm needing help. I flashed to the new ROM, 1.62.502.0. I did the Soft Reset thing to remove the Bloatware and restored my PIM with Sprite. After I reset my device ID I connected with Active Sync.
Now I'm stuck with Active Sync appearently in the process of "Synchronizing", however it's doing it for two hours....and it still isn't completed. I blew out the Active Sync on the PC and reloaded it, and now it is showing a second PC but still is the synchronizing endless loop...and I only have it set to sync a few files and Notes.
Can someone help me out with any suggestions?
Since no one has offered to help....Does anyone know of a place where I can get some help?
An update: I was able to sync just fine before I flashed to AT&T's new ROM. Plus I am still able to sync with my laptop, so the problem appears to be with my PC. I can also load programs and explore my PPC with the PC, however the sync process never proceeds past the "synchronizing" phase, i.e. the "processing" and then to the "connected" phase. I have un-installed and reloaded ActiveSync several times.
If no one knows ar has a suggestion....can someone point me to a third party syncronizing program....I'm really up the creek here.....
I think you would have more luck at the At&t customer forums, as people here generally don't use OEM Rom's.
Here is a link, using the search "tilt active sync not working": http://forums.wireless.att.com/cng/search?submitted=true&q=tilt+active+sync+not+working
ActiveSync BOOSTER
Is there a way to boost up speed of Sync
Is there a any software or Cab file for it ?
Also want to know after we sync Phone
It keeps repeating to sync, is there a way to stop it ?
With removing the phone
Please Help
Having decided last weekend that my Kaiser was way too fast, I loaded it up with bloatware.TouchFlo,HTC Cube,6 Tab Home Plugin,New HTC Default Theme,Audio Manager, Home Customizer,Comm Manager and Kaiser Tweaks. Most of it I loaded as .cabs or .zip thru Missing Sync for Mac. I also downloaded Windows Live Services and set up push email for my @live account. Everything works great except the phone now spontaneously connect to MediaNet (Edge) all day for no reason. The connection is not followed by email or anything else, it just connects. When I check Task Manager 95% of the time Activesync is running but not always. Have set Activesync from " as they arrive" to manual. The phone still connects for no reason. The notification that the phone is connecting comes up , I press cancel, right away it tries to connect again and again and again, then stops and five minutes later it will connect again. I know this is long but I know how you all like enough info.Any thoughts on causes or solutions?
The phone is doing what AT&T (or your phone service) told it to do - constantly make sure that you have a connection to them. This will drain your battery somewhat. What you want is that it should DROP all connections unless you TELL it to connect.
I think that you want to search for Kaiser Tweak -(oh wait! you already have that program) you will notice that you can make the phone connect only when you have told it to - i.e. make an internaet connection or check email. You can have the phone drop the connection one minute after that.
Have you actually used the Kaiser Tweak program? If not you should use it first/next.
I believe that this will most likely solve your problem if I have understood it correctly.
(PS - I recommend that you use the SEARCH at the top of the forum before posting next time.)
Bill
denco7 said:
Having decided ...Any thoughts on causes or solutions?
Click to expand...
Click to collapse
Thanks Bill...... Already went thru Kaiser Tweaks and set every single setting to advised setting. Set all the connection settings to connect manually and to drop the connection after one minute. It wil not do either.Google is my friend. I have google searched this forum and have used forum search. In the past two days Mon. and Tues. I have read thru more than 2000 posts and wikis before I decided to start a new thread if I have missed something I am Sorry and would have appreciated a link to this information that I have missed. I have had the phone since last Nov. and have been pretty faithful in reading this and the HTC wiki and forum and cannot figure this out.
Sorry again, Denco
I’ve had the diamond for approx 1 month and regularly sync it to my work and home pc running XP and Vista respectively. Up until now I’ve never had a problem with activesync to any of my past smartphones or PPC’s.
My diamond has all of a sudden decided that it doesn’t want to sync anymore. It connects ok and I can transfer files back and forth it just won’t sync.
I’ve searched the forum and found similar symptoms but nothing has worked.
I’ve deleted the partnership from the device and both pc’s, created new partnerships which on first connection does actually sync (sometimes) but from then on either says “looking for changes” or “synchronising” until it times out giving the error message “Synchronising cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft Activesync Troubleshooter in Microsoft Help on your desktop computer”
I’ve tried the help, I’ve let it do its own diagnostic, I’ve unchecked the “enable advanced network functionality” option in USB to PC. I’ve soft reset, hard reset, the only thing I haven’t done is re-flash a new rom.
Does anybody know if flashing a new rom/radio will solve the problem. I would normally just try it but I spent an hour yesterday after I hard reset putting everything back to the way I like it only to find that it synced the first time but wouldn’t work again.
If anyone has any other suggestions before a re-flash I would welcome them. Otherwise I’ll bite the bullet and hope for the best.
I’m currently running Duttys V1.6 Radio version 1.00.25.07
I Had this problem
Hey fella, i was having this problem and after doing a little research i found the following.. If you constantly activate and deactivate the mobile (pair and unpair) you can corrupt A/S on the system. The only way i got around this was to uninstall active sync and re-install it again.
Hope this helps...!
I've never been able to get activesync to work harmoniously between relationships with two PCs.
Most syncs with a second machine after successful syncs with a first tend to result in errors that require my intervention, especially if an item of data has been changed. Drives me mad sometimes, and I often need to spend more time fixing these errors than it would take to manually update stuff across my three devices. I get the feeling the comparison/processing engine activesync uses is no where near sophisticated or clever enough to carry out the processing, and when it does have errors, the scope for my intervention to help it in its quandary are fairly hopeless.
I'm hoping that as devices like the diamond bring this lets face, it fundamentally great, but nevertheless fundamentally flawed platform to the masses, then Microsoft will have to put more effort into activesync and how it copes with relationships across two (or perhaps even more in future) PCs.
Ps, neomagik, actual connection, which sometimes has hiccups, has never been a big problem for me, (a few minutes in the various settings usually sorts these), but I've been using activesync for about 4 years before my diamond with with my HP4700 and various double PC partnerships along the way, and can confidently say that the problems I describe are not device related, but are the result of activesync inadequacies.
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.
Been there, done that....
Suprised you've not had this issue earlier...I've been suffering with Activesync issues for years
There are lots of ways to diagnose and resolve but perhaps you just might want to get the sledgehammer out...this mostly works for me....(I hope your familiar with Outlook!)
On one PC (I would use the XP "older" Op system one) export your synced data from Outlook to a .pst or .ost file for backup and later import (after delete & tidy stuff you no longer need in Calander/Contacts/Tasks, etc)
then
Delete all your data in Outlook, create a new empty .pst (connect to same), delete old .pst
then
delete partnership with device (to be sure), and remove same data (Contacts/Calander etc) from device
then
You can then check the exported/saved .pst for errors (I can't remember the MS programme...google for it), once satisifed OK import all you info back into Outlook
then
Synchronise with new partnership to device.
Hopefully so far so good
(sometimes I even rename the device-partnersip etc in case something "residual" there stays behind and corrupts something )
Next
Prior to connecting device with WORK PC:
Delete all previously synced data in Outlook and delete partnership there. I then make sure that in Activesync (before establishing new partnership) that I click option for one way data transfer ie replace items on computer with those from device
then
...plug in and establish new partnership, hopefully no problems....data populates computer from device. Once established then put back how you prefer data to be transfered (if there is a conflict etc)
Return home and partnership there still synchronised, Hopefully this works
If you find that there are still issues, you can un-Check and Check each synced area (Contacts, Calander, Tasks, Synced Files) independently to see where the conflict is.....
...I have found conflicts mostly occur with:
i) Calander: Birthdays/Anniversarys (probably as they are extended recurring events)
ii) Calnder: Meetings etc that might be recurring
There are real issues if using old versions of Outlook (2000 for me at work ) syncing with most recent ones!!
Sorry for the mad typing but best I can do for a "Quick" reply....Good luck !!
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
Presume you have done the most obvious, and that is un-install and re-install Activesync and the Vista sync programme on both PC's ?
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
I had this once I think a year or so back. Tried so many things that I can't remember what finally fixed it.
I think a good place to start though, like PJ6363 says, is do a clean sweep... re-install activesync on both machines, and I would also reinitialise your Outlook Account (.pst) on the master PC and delete on all other devices.
Good luck, and tell us how you get on.
neomagik said:
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.[/QUOT
Neomagik... Sorry i could help any further fella.. As i said in last post i had this problem and i just re-installed A/S... The only other thing i done after i un-installed A/S was to run a registry cleaner.!
P.s i don't think is down to the Diamond. I Was having this problem with the Touch (elf) too...
Click to expand...
Click to collapse
well, i have similar issue w/ sync and finally, i solved the problem by changing the sync cable.
Thanks folks,
I'm going to try all of these.
@ Snufkin, I'm using two different sync cables so I know this is not the problem.
My diamond did funny things when the screen would turn off quickly after connecting because i set it not to charge when connected. Gave all sorts of weird errors.
Now, screen stays on because i want it to charge and sync completes now, still takes a while though.
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
pedmond said:
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
Click to expand...
Click to collapse
there is a long thread about this issue somewhere conclusion 100% in wm 6.1 you can not sync with 2 PC. this is a wm 6.1. related problem.
i can sync with 2 pC my athena with wm 6 but i can not do it with the diamond or trinity. don't even try it. it will mes you the whole outlook!
Sync with WM6.1....off course u can!
Been syncing my Kaiser and now Diamond with WM6.1 for well over a year with 2 PC's. Must have done it at least 20 times with various devices and ROM's. Kicker is that my work has W2000 & O2000, and at home I use XP and O2007....still works!!
I'm not saying I don't occasionally have issues...but I do carry more than 1000 contacts and and extended calander with numerous recurring entries
.....like I've posted before (as many others) there are issues, but nothing insurmountable. I'd be lost if I could not sync my work PC, homw PC and PDA
Read around and you'll see........
here u are, i found the thread:
http://forum.xda-developers.com/showthread.php?t=377823
i tried long and hard to sync my diamond with 2 pc. all i got is errors and double tasks and appointments. got tired and gave up! my contacts list is too precious to play with!. i do have over 600 contacts and 1300 numbers (tlf, mobile, fax).
in order to have my diamond sync with 2 pc i syinc it with one, then i sync my athena and sync with the second....lol...this is my way to have 2 pc and 2 htc devices in sync.
I had my Diamond (and previous Trinity) synced with 2 pc's. No major problems until now.
It's dead
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
neomagik said:
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
Click to expand...
Click to collapse
It looks like something other than what I have been pointing out....see here: http://forum.xda-developers.com/showthread.php?t=377823
I think you need to get serious and re-install the actual software itself on the device (hard reset), appears that Activesync on PC's is good...but would re-install there anyway!!
Look at it this way, you have found a sweet excuse to update your ROM withthe latest version and clean up your contacts/calander etc....should not be an issue with a fresh ROM install (try SwiftB 6.0....excellent!!)...let us know how you get on
Ah ha....forgot something critical...if you are syncing using older version of Windows (2000) or Outlook ...or any issues syncing for that matter, then I found that you MUST go to Settings->Connections->USB to PC and turn off Enable Advanced Network Functionality...have you done this?
I've been putting up with this since I got my Diamond, but now enough is enough
Has anyone experience Activesync disconnecting there device after a random period of time?
The device connecs and syncs - no problems - but after what might be 5mins, or 35mins (randomly does this...), it just disconnects!!
Appears to have nothing to do with charging (could be only partially charged or fully) or actual syncing process. Not a real issue as it still syncs initially and even when disconnects it still charges up from the USB but...this appears to be a flaw with the s/w of diamond or WM6.1 (to me...)
If this is an issue perhaps someone from HTC might read this and note same!
Happens to me too. Not all the time, not often... exactly random, as you said. Quite annoying
I'm sure there can't be just two of us! This happens to me for nearly every connection, the difference is sometimes its in 5min, sometimes 5hrs
BTW, this happens with both my work and home PC......
Surely there are others with this issue???
now i cannot even connect but when i can never it will never doconect except when you turn the screen off
Hi,
I have the same disconnect problem, varies every time.
Looks like I'm not alone... Every 5 mins I need to turn off and on my screen t to reconnect, no matter at home or at office.... you guys are right... ANNOYING
Not sure if this might work but in Device manager > USB Hub properties > untick Allow computer to turn off this device to save power.
kien said:
Not sure if this might work but in Device manager > USB Hub properties > untick Allow computer to turn off this device to save power.
Click to expand...
Click to collapse
Thanks will try this {USB Root Hub} as it was actually clicked on....let you know how it goes!!
I haven't got any problem with Active Sync, both with Exchange server and with the desktop Outlook. Are you syncing with XP or Vista? I found Vista is rock solid when it comes to ActiveSync using their Mobile Device Center.
Lord_BlackAdder said:
I haven't got any problem with Active Sync, both with Exchange server and with the desktop Outlook. Are you syncing with XP or Vista? I found Vista is rock solid when it comes to ActiveSync using their Mobile Device Center.
Click to expand...
Click to collapse
Hi there, using W2000 at work....
and using XP at home...which is marginally better!!
Have always had issues with Activsync..this is just another "first"
Lord_BlackAdder said:
I haven't got any problem with Active Sync, both with Exchange server and with the desktop Outlook. Are you syncing with XP or Vista? I found Vista is rock solid when it comes to ActiveSync using their Mobile Device Center.
Click to expand...
Click to collapse
Don't speak too soon. I didn't up until a weeks ago.
having the same problem... activesyncs disconects as soon as htc diamond screen goes off..
any solutions?
e2luispa said:
having the same problem... activesyncs disconects as soon as htc diamond screen goes off..
any solutions?
Click to expand...
Click to collapse
sounds like the device is turning off (not just the screen off)...this will of course disconnect ASync
OK, USB power off is not the issue here as with power manegement off it still disconnects.....
....anyone familiar with asynckiller? Built into SwiftB ROMs and is always running...what does this optimise? Could it be the culprit
Asynckiller the culprit...testing now...
could be getting closer now....I reckon its this Asynckiller built into the ROM
see here...
http://forum.xda-developers.com/showthread.php?t=386948
Have shut it down with task manager and see if the sync holds....stay tuned
hey guys i've had the same problem too. the answer to your question is simple: if the screen turns off, the device goes to sleep, the activesync connection is terminated. simple as that. in most cases however, my diamond never goes to sleep mode when in activesync... so if yours does, that's a newer problem
Hi,
I have the same problem with activesync by usb. This is very annoying especially if you have to transfer large files, like maps with TomTom-Home.
It is not the standby-mode which causes the problem. Even without going into standby the connection get loss.
My solution for the problem is to use bluetooth for active sync. I never get disconnected even I stay connected for hours!
I assume it must have to do something with the usb-controller. When I connect my device as mass-storage with my linux computer and transfer much/large files, I can see a lag in transfer after some time. The transfer stops for some seconds and then it goes on again.
Maybe this is the reason why activesync lose the connection
Have ruled out asynckiller....this is not the issue. Brief correspondance with SwiftB and he thinks this issue has been around as long as WM6.1 as been i.e. MS Activsync issue (another one!!) oh so frustrating
I was having this same issue when using a generic cradle I sent off for to sit my HTC Touch Diamond in. I've gone back to the cable that comes in the box with it and suddenly no more disconnections! Are you all using cradles too?
Yep. Have the same problem. Using Vista and 6.1. It wasn't a problem with XP and WM 5, but has appeared with 6.1.
I don't think it is Vista, as it also happens on another machine with XP and 6.1. Also not to do with the power saving, screen sleep or 'phone sleep. I disabled these in turn and the 'phone still disconnects (it does seem to be the 'phone, not the PC - both Vista and XP work fine with two other WM5 devices, although Microsoft is as confusing as ever by saying that AS is no longer required with Vista, whilst selling WM that always requires AS, thus ensuring that AS on the 'phone has to sync with Mobile Connection Centre).
It has got better and worse during the 8 weeks I've had the 'phone - not clear whether this is ROM or application related, as I'm changing so many things at once. Clean ROM install seems to help, but then the problem reappears when all apps are back on the 'phone. Maybe it's not getting a necessary data connection signal from the PC? I'm running it from a Dell M1330 USB2 port.