Database Develop

Cannot connect to Slingbox on AT&T

This is the most appropriate location I could find to post this, as I have three HTC devices (8525, TyTN 2, and Advantage) so I thought I would start here.
Issue:
I can no longer connect to my Slingbox on my home network when using my MediaNet (wap.cingular) connection on the TyTN 2 or the Advantage.
Error Message: Cannot connect using these settings. But email and web work from the MediaNet settings, so I am fairly certain the configuration is correct.
Facts:
- The connection works over Wifi on either HTC device, so I know my Slingplayer Mobile settings (Finder ID, etc.) are correct.
- The connection works using a Verzion Motorola Q. My corporate VPN connection also does not work with AT&T, but does on the Q through Verzion.
Conclusion:
AT&T has (or did) make changes to the proxy used which prevents services running on certain ports from working correctly.
Question:
Is anyone else having problems connecting to their Slingbox? If you can connect, what settings are you using?
Additionally, could someone please explain the differences between the wap.cingular and isp.cingular settings? Do you have to use isp.cingular to get VPN and other advanced services to work? If so, what is the minimum data plan you must subscribe to with AT&T to be able to do so?
Thanks in advance,
Rob

I cant say why you are having issues. My Slingbox connection works fine (actually much better than fine) via my Kaiser on AT&T with MediaNet. It works better than it ever did with my 8525. I do notice that I do have 2 separate Connections, one for MEdiaNet and the other called "My ISP" which both point to the same wap.cingular APN. Not sure why I have 2, but everything works fine. The MediaNet one is "hidden" and I can't change it. The My ISP one is visible, but I don't want to delete it since everything seems to work fine. It just switches between them (albeit unnecessarily) to make things work when needed.

Furthermore, I am using wap.cingular exclusively. If you do connect to a VPN, you must use isp.cingular. The normal MediaMax, MediaNet and smartphone plans give you wap.cingular. The PDA plans give you isp.cingular. Blackberry plans may give you neither (they go to blackberry.net).

Thanks
Can I ask what port # you are using for your Slingbox? I am using 5001 for one of mine. Did you have to make a rule entry in your router or firewall? I am just trying to determine why suddenly I cannot connect. I am going to pop my SIM card back into my 8525 when I get home and check it again. The last time I tried it on the 8525 it worked. The trouble is, there aren't a lot of changes to make. it's pretty much wap.cingular and the password.
Thanks, and if you think of anything else, please let me know.
Rob

my slingbox works just fine on att. WHen i had the isp.cingular it did not. i had to change it to wap.cingular to get it to work.

Hmmm, don't know th eport off hand, but I want to say i'm justusing the default.

Did you upgrade to the new Slingbox firmware the past couple of days?
I did and could not connect. I called Slingmedia and they told me they had some issus with the new firmware and UpnP settngs in some routers.
I had to go into the Slingbox settings on the desktop PC and manually open the port in the router. If you call them they will take you step by sep

I had the same problem it took me 10 hrs to finally find the answer. It has nothing to do with your port your finder ID at all. like the a previous stated you need to use a different connection setting to use slingbox. Use or create the my isp connection. the only difference is one use proxy settings and one does not. to be honest i just deleted the media net profile and used my isp exclusively. the only problem is medianet keeps showing up in my connection settings. the medianet setting can also screw with push email retrieval

Thanks so much NJXBEAN! I could NOT get Slingplayer to connect until I made that change in the modem settings. It works great now!
-Jerry

Proxy was blocking me...
After experimenting with mine further, I was FINALLY able to connect by unchecking the "use proxy server" setting on my unlocked Kaiser. I wonder if the AT&T "Tilt" build of the OS will even allow this?

AT&T Tilt and Slingbox
Right out of the box, Slingplayer worked on my Tilt. I made no changes to the proxy settings.
I have the media net unlimited plan.

It could be a firewall issue. If the connection you have is listed as "Connects to the Internet" it'll block some ports. If you have Connects to Work, it'll open all ports.

I just just want to say that you guys are great! I had a problem with sling, researched on it here, and found the problem without asking..People, u gotta love it!!!!!!

rtsrob said:
This is the most appropriate location I could find to post this, as I have three HTC devices (8525, TyTN 2, and Advantage) so I thought I would start here.
Issue:
I can no longer connect to my Slingbox on my home network when using my MediaNet (wap.cingular) connection on the TyTN 2 or the Advantage.
Error Message: Cannot connect using these settings. But email and web work from the MediaNet settings, so I am fairly certain the configuration is correct.
Facts:
- The connection works over Wifi on either HTC device, so I know my Slingplayer Mobile settings (Finder ID, etc.) are correct.
- The connection works using a Verzion Motorola Q. My corporate VPN connection also does not work with AT&T, but does on the Q through Verzion.
Conclusion:
AT&T has (or did) make changes to the proxy used which prevents services running on certain ports from working correctly.
Question:
Is anyone else having problems connecting to their Slingbox? If you can connect, what settings are you using?
Additionally, could someone please explain the differences between the wap.cingular and isp.cingular settings? Do you have to use isp.cingular to get VPN and other advanced services to work? If so, what is the minimum data plan you must subscribe to with AT&T to be able to do so?
Thanks in advance,
Rob
Click to expand...
Click to collapse
have you found a fix, i have the x7500 and my slingbox worked fine at first then after a couple of months it just stopped and i could not receive email either, i found a workaround for the email but i have not found a work around for the slingbox.
P.S. i recored myself talking to an at&t rep you should listen to what he says
http://www.youtube.com/watch?v=h40AMIyc_yM

Found a Fix
It cannot connect to isp.cingular, you need to ADD wap.cingular apn to your network settings.

hnada said:
It cannot connect to isp.cingular, you need to ADD wap.cingular apn to your network settings.
Click to expand...
Click to collapse
If you just make your default connection Media Net it's already going to be set for wap.cingular
isp.cingular is the default only if you have it set to use ATT ISP as your connection.

Wow, I want slingbox now. I didn't even think of it working on my Tilt....is the data transfer extreme????????

SlingPlayer problems?

Hi all, I have a weird problem.
I have a tilt and am using the HTC rom, I connect to wifi in my apartment and 3G or HSDPA when I leave the apartment.
When I'm connected through wifi, my Slingplayer works flawlessly, finds my slingbox, and plays the video. When I try to connect outside using 3G/HSDPA, I get "Cannot connect with current connection settings"
I know the Slingbox is working correctly because I can connect to it through a desktop PC without a problem, and I know that the 3G works fine on my tilt because I have no problem loading websites, using mundi, etc.
Any ideas? I've seen a couple other posts on other forums with the same problem but there were no responses on them.
Thanks!

Can you connect to anything else when on 3G?
Try your proxy settings
Did you change the default ports on the SlingBox config?
Are those ports (default or modified) open from the outside of your firewall/router?
If you have the ability to monitor inbound connections try monitoring while you connect through 3G and see if your device attempts on the correct port and that it is NATed to the correct IP and port.
Raptor

I had exactly the same problem with my Belkin router. You need to set up a port on your router in order for it to work. I know on mine it involved setting up a virtual server.

I am using the TyTN II and I am having the same exact problems. I think AT&T killed access to slingbox somehow. I can surf the internet just fine, and then as soon as I start the slingplayer, my connection gets lost and my phone says "cannot sonnect with current connection settings." Any help would be appreciated, especially with the World Series coming up this week.

cjf2014 said:
I know the Slingbox is working correctly because I can connect to it through a desktop PC without a problem
Click to expand...
Click to collapse
Possibly a silly point but can you definitely connect over the internet to it? Or just over your LAN?
There's a wizard that enables the port forwarding for you - (called Remote Viewing or something?) should be with the software for the slingbox.
Could be that your desktop is just going direct over the LAN?
Also, I had problems when I was just using the automatic settings to configure the box - in the end it works far better if you ignore the UPnP stuff, and use the manual setup process (or so I found). Again, the desktop software wizard steps you through this.

If you can connect over wifi at home, but not over wifi or 3g when away, then unless AT&T are blocking the ports, its more likely your router settings, as at home you are inside your LAN but elsewhere you have to go through your routers hardware firewall.
Just have a look at slingbox's help files.

SlingBox works fine on AT&T. Check your proxy settings on the phone. Try the "remove hidden proxy" cab. The home router also needs an outgoing port defined as well. Good Luck, I know it can work.

I will bet that it's your router/firewall blocking the incoming net traffic. Try connecting to it from a Friend's internet connection or a public computer at the library or something.

Had a similar problem with slingplayer mobile on my new HTC TouchPro- phone from Vodafone but I put in my T-mobile SIM as I wanted to keep the Web and walk.
Slingplayer worked fine from Vario3 with same sim but not from TouchPro. Eventually unticked the use proxy server in the connection settings and it started to work. Weird, as on the Vario the proxy box is ticked and it works.
Anyway, worth trying if anyone else is having problems.

One of two things, either you have not port fowarded your router to allow the Slingbox to be remotly viewed, go to portfoward.com for exact instructions for your specific router, or your hidden proxy is messing with it. More than likley its not port fowarded correctly. BTW...when your in your home network, i.e... using WiFi, it will work without the router being fwded because your slingbox is already inside your home network. When coming from the outside of your home network through 3g or whatever your router has to allow access to the slingbox.

Tilt Proxy issue

I am having some issues with setting my proxy settings on my Tilt. The HTTP proxy is wiped out once they are set.
Here is what I am doing to create the problem
I go to Start ->Settings ->Connection Tab ->Connections ->Advance Tab ->Select Networks and change both settings in this menu to use "My Work Network" for both settings, and then set the proxy settings for "My Work Network" to use my corporate proxy, everything works fine until I enable a WLAN connection. After I enable the connection the proxy information disappears.
I guess I don't understand why the proxy settings disappear once a live WLAN connections is set.
Does anybody know how I can fix this.
I have tried running the no proxy cab which didn't help.
Thanks for any help
I am so frustrated I want to take this thing back to the store if I can't use it on my corporate network.

it probably does this since the proxy gets sent to you once you connect to a network, and the WiFi connection you are connecting to tells the Kaiser it needs no proxy... your corporate network should sent the proxy automatically, mine does (the wired one, not WiFi)

I called HTC support and they said this was a Mobile 6 bug. They said that they are going to work with MS to create a fix for this issue.
My thoughts are on this, is this going to affect a massive amount of user who have to connect through proxy on their corporate network.
This sucks cause I'm to cheap to pay for the data plan.
Holding my breath for a QFE from Microsoft. I sure not to soon though.

That isn't a WM6 bug. I have an ASUS device, which makes no problems with the proxy settings. It is probably a WM bug combined with the HTC specials.
Regards

Possibly found a solution
http://forum.xda-developers.com/showthread.php?p=1990412#post1990412
Neil

Surfing Internet While connected to VPN

Hi,
I have set up my X1 to be able to connect to my company's VPN to retrieve my emails and stuff.
However, once connected, I will be be able to surf the internet anymore. Is there a setting which we can do like disabling 'Use Default Gateway on Remote Network' like our PCs?
Cheers!
Neo

It's not a bug, and it's not related to the mobile phone either. VPN access on any OS always disable the internet access. That's we call security

I faced this before,
i went to the network administrator and explained to him, and he fixed it!
not from my X1, it was a network configuration.
actually there are 2 ways to get the internet.
1st is through the VPN it self (you will use your company internet connection) your connection will be
X1 -> VPN -> Company -> internet Request -> Company -> VPN -> X1
2nd is through special config in their VPN routing things (i don't know what it's called really) so simply when you request the emails, the connection will be routed to VPN, otherwise it will be through your regular GPRS/EDGE/3G/HSDPA/WiFi
the 2nd option is the best (but i think it requires a newer hardware as it's a relativly new technolog) because it will not waste the company's internet bandwidth.
check with your network administrator, they can help

By the way, the BlueFire VPN client can optionnally allow internet access from your mobile directly to the internet

Thanks for the reply guys. I will tryyour suggestions!
Cheers!

I think its called split tunnel when internet traffic goes direct and intranet goes down vpn tunnel.
I had same problem with my laptop and xp, our company changed the policy and everything has to go through tunnel (split tunnel disabled). With an earlier version of the Cisco vpn client I could mess with the routing table to revert to split tunnel - You may be able to do this on the X1, change the routes somehow?

scote said:
I think its called split tunnel
Click to expand...
Click to collapse
Yes that's what i was talking about, Split Tunneling must be enabled
thanks scote for getting the right name

Yeah, Split Tunneling roxx
Can anybody help me configuring a Cisco ASA5505 to be able to get connected with my X1 over VPN? The PC-Clients are working, but it seems to be the same issue like they cant connect trough Windows builtin VPN client, only by using the one from Cisco (which is much better).
But i don't like to loose Security by setting lower policy settings for connecting without Cisco software.
Does anybody knows about the Cisco client for Windws Mobile? When i visited "Systems"-fair last year in Munich a Cisco employee told me they are working on it.

Could you maybe ask your administrator again and let us know how he did your option #2?
Anyone else know how to do split tunneling in Windows Mobile?
anaadoul said:
I faced this before,
i went to the network administrator and explained to him, and he fixed it!
not from my X1, it was a network configuration.
actually there are 2 ways to get the internet.
1st is through the VPN it self (you will use your company internet connection) your connection will be
X1 -> VPN -> Company -> internet Request -> Company -> VPN -> X1
2nd is through special config in their VPN routing things (i don't know what it's called really) so simply when you request the emails, the connection will be routed to VPN, otherwise it will be through your regular GPRS/EDGE/3G/HSDPA/WiFi
the 2nd option is the best (but i think it requires a newer hardware as it's a relativly new technolog) because it will not waste the company's internet bandwidth.
check with your network administrator, they can help
Click to expand...
Click to collapse

inrdog said:
Hi,
I have set up my X1 to be able to connect to my company's VPN to retrieve my emails and stuff.
However, once connected, I will be be able to surf the internet anymore. Is there a setting which we can do like disabling 'Use Default Gateway on Remote Network' like our PCs?
Cheers!
Neo
Click to expand...
Click to collapse
How did you do that? You using a default ROM and which setting you setup yr VPN from?

Connection trouble with BB Connect on HTC FUZE

I installed BB Connect .106 onto my HTC FUZE and actually got it working, new PIN, IP address, everything seemed fine.
BUT. . .
I found that I could not connect to the internet or get emails, even though the connection settings clearly showed me as being connected to Media Net.
Has anyone else had this problem? If so, is there a workable solution? FWIW, I do acually have a Blackberry plan (BIS) in use with my Bold, but I would like to have the option to switch between the devices as I wish.a

What, no one??? No one at all???

I am using about the same config as you, but all is working fine here. Keep in mind:
1. You have to set up a correct connection (APN) for all internet traffic but BBC (which uses its own non-configurable APN)
2. When you click on an internet link in a Blackberry message, your browser tries to use the BBC set APN to get the page.
3. When you browse to an URL in IE or Opera your browser tries to use the (self set) internet conection APN.
Maybe this helps you solve your problem.

Thanks for the reply. When I have more time to experiment I'll check it out.