i have a problem, there somehow my internet on my phone stop working until i re-configured it to work again. but now it won't sync with my emails anymore. please can some help me out or at least point me in the right direction.the message im getting is "error synchronizing" thank you.....
So, the Internet stopped working (I assume you mean all data connections) and then your email never started working again? Is that correct?
Did you install any programs or adjust your proxies? What was wrong and how did you fix the internet problem?
Who is your carrier?
there is a cab. file that i always used for my pdas 8525, and now my tilt. the cab. is the at&t "cingular wap medianet mms settings" for some reason that know longer works. so what i did was use "connection setup" on my phone to configure the working proxy.i have at&t services.
I spent a good bit of the day today researching this issue, but i have run into a brick wall - please help me out if you have any ideas.
The issue is that i can't access my gmail account via messaging on my at&t tilt except via a WIFI connection. If my phone is hitting my local wireless router i can send/receive fine, if my phone is hitting 3G, Edge, or HSDPA i receive 'Error Synchronizing" - "Cannot connect with current connection settings".
So, i read as much as i could on this issue and found a few common suggestions - all of which i have tried with no avail.
1) When i click settings -> advanced -> select networks - both are now set to MEdia Net ("programs that.. connect to the internet" and "programs that.. connect to a private network")
2) I have unchecked "This network uses a proxy server to connect to the Internet" in my MEdia Net proxy settings
3) I have tried removeHiddenProxy4CWS_0522.cab and checked the registry setting as listed here to ensure that EnableAutoDetect is set to 1
4) I have set "network connection" under advanced in my gmail settings to both "The Internet" and "MEdia Net" with the same results
5) I do have pop3 enabled on my gmail account (it works fine on the phone when connecting via WIFI)
6) I have tried both via pop3 and imap settings for my gmail account setup
7) The connection being used is set to wap.cingular (not isp.cingular)
Please keep in mind that this gmail account works perfectly fine in messaging so long as i am connected to a local wireless router, it is only when going through AT&T's network that it does not work.
Is there any chance that AT&T has changed how they are forcing the use of their proxy? Am i wrong to assume i should be able to download my gmail through their network?
(p.s. thanks for any insight or help you might provide, i have managed to get my tilt flashed with dutty's latest release as well as my radio flashed, but i am having no luck with this issue)
note: during these issues with gmail, my live.com email was working successfully - you can always setup forwarding on your gmail account for a temporary solution
In your isp settings does it say "isp.cingular" or "wap.cingular". I had the same problem until i changed it to "wap.cingular". When it fails to connect it pops up a bubble window with a warning that it failed. Click settings, isp settings, next until you get to the setting that says isp.cingular. This is all granting that you're in the USA.
Problem confirmed for me as well. Cannot connect to gmail via the messaging app unless connected to wifi. I'm using MediaNet connection using wap.cingular when not connected to wifi.
emtcharlie said:
In your isp settings does it say "isp.cingular" or "wap.cingular". I had the same problem until i changed it to "wap.cingular". When it fails to connect it pops up a bubble window with a warning that it failed. Click settings, isp settings, next until you get to the setting that says isp.cingular. This is all granting that you're in the USA.
Click to expand...
Click to collapse
yes, mine is set to wap.cingular.. i switched everything to use the MEdia Net connection (not the My ISP one) - which was already set to wap.cingular.. thanks for the suggestion though, i left it out of my list - if anything this can be a consolidated spot for common causes.
FYI, it actually started working on its own since my initial post (after not having worked all day).. the only things i have done tonight are the following:
1) did a send/receive via a WIFI connection on the gmail account
2) setup outlook 2007 on my PC and synched my contacts/notes/email
3) upgraded my radio from default .11 to .17 (perhaps .11 radio restricts proxy settings?) (*soft reset - may have played a role?)
i wish i had tested it between each of these steps, but i wasn't really doing these things to try and fix the gmail issue.. hopefully it will stay working
Here's a silly question - had you tried simply soft-resetting the phone? I had the same problem for a bit, was absolutely driving me nuts, and all it took was a soft reset to get it to connect and work fine ever since. Maybe for future reference...
snooginsguy said:
Here's a silly question - had you tried simply soft-resetting the phone? I had the same problem for a bit, was absolutely driving me nuts, and all it took was a soft reset to get it to connect and work fine ever since. Maybe for future reference...
Click to expand...
Click to collapse
not a silly question.. i had tried resetting somewhere amongst my attempts during the day with no avail, but obviously i reset during flashing the radio rom, so who knows, maybe that did play a factor.
all i know is it is still working today from work, so that is a big plus.
Nick Collision said:
Problem confirmed for me as well. Cannot connect to gmail via the messaging app unless connected to wifi. I'm using MediaNet connection using wap.cingular when not connected to wifi.
Click to expand...
Click to collapse
try everything in the list, and try a soft reset as well.. if that doesn't do it you may want to try and update your radio rom to .17 since you are on .11 as i was..
I had the same problem and had to enable SSL for incoming and outgoing mail under the advanced settings in the Outgoing mail server setup page. Once I did that everything has worked perfect since then.
Hope it solves your problem aswell.
I've never had an issue with Gmail and wap.cingular...except HTML messages still not working.
The SSL thing is most likely it. If you read google's instructions for setting up the account it clearly states that ssl with authentication has to be enabled.
Gmail
For those having issues with Gmail, has anyone looked into Mobipush? This service allows you to use your device's Direct Push Technology to get your Gmail sent to your device in real-time. I had previously mentioned this in another thread. All you have to do is turn on POP or IMAP access in your Gmail settings and setup your device as per the instructions on Mobipush's site. I've been using the service and it seems to work great...and did I mention its free?
here's the link...
http://www.mobipush.com
I use Java for my Gmail account its very nice and fast with 3G. I have never tried setting it up on an account inthe built in Messaging App. I use Pocket MSN for my primary Hotmail account. Just download the Gmail IMAP software from Google and try it out and see what you think.
Kevin
i had the same problem with bellsouth as my email provider when using outlook email but i got it to work on xpressmail - i still dont know what was wrong...
Same problem, I think
Gmail app loads and maybe 1kb comes down but then after a short time it errors saying that it needs a data connection and to look at the FAQ. This only started happening after upgrading to ATT ROM AKU 0.4.4. Worked on my stock ATT TILT no problems.
mobiPush looks good. I use Seven's extended beta. http://community.seven.com/forum/main.php They now support Gmail IMAP. It works great, and I like how it fixes Gmail's imap problems. I'll have to check out mobiPush to compare the two.
Funny, I was able to get G-mail to work fine on my first Tilt and I got the new one (red light of death issue) and now my G-mail won't work...
vwauditech said:
I use Java for my Gmail account its very nice and fast with 3G. I have never tried setting it up on an account inthe built in Messaging App. I use Pocket MSN for my primary Hotmail account. Just download the Gmail IMAP software from Google and try it out and see what you think.
Kevin
Click to expand...
Click to collapse
Gmail IMAP software? Do you happen to have a link for that!
http://www.google.com/mobile/mail/index.html
smartyP said:
I spent a good bit of the day today researching this issue, but i have run into a brick wall - please help me out if you have any ideas.
The issue is that i can't access my gmail account via messaging on my at&t tilt except via a WIFI connection. If my phone is hitting my local wireless router i can send/receive fine, if my phone is hitting 3G, Edge, or HSDPA i receive 'Error Synchronizing" - "Cannot connect with current connection settings".
So, i read as much as i could on this issue and found a few common suggestions - all of which i have tried with no avail.
1) When i click settings -> advanced -> select networks - both are now set to MEdia Net ("programs that.. connect to the internet" and "programs that.. connect to a private network")
2) I have unchecked "This network uses a proxy server to connect to the Internet" in my MEdia Net proxy settings
3) I have tried removeHiddenProxy4CWS_0522.cab and checked the registry setting as listed here to ensure that EnableAutoDetect is set to 1
4) I have set "network connection" under advanced in my gmail settings to both "The Internet" and "MEdia Net" with the same results
5) I do have pop3 enabled on my gmail account (it works fine on the phone when connecting via WIFI)
6) I have tried both via pop3 and imap settings for my gmail account setup
7) The connection being used is set to wap.cingular (not isp.cingular)
Please keep in mind that this gmail account works perfectly fine in messaging so long as i am connected to a local wireless router, it is only when going through AT&T's network that it does not work.
Is there any chance that AT&T has changed how they are forcing the use of their proxy? Am i wrong to assume i should be able to download my gmail through their network?
(p.s. thanks for any insight or help you might provide, i have managed to get my tilt flashed with dutty's latest release as well as my radio flashed, but i am having no luck with this issue)
note: during these issues with gmail, my live.com email was working successfully - you can always setup forwarding on your gmail account for a temporary solution
Click to expand...
Click to collapse
I had same problem "Error Synchronizing" - "Cannot connect with current connection settings"." - Problem is activesync getting in a twist. Go into connection manager and turn off activesync, or connect to PC and then disconnect.
Wiggy
Tried setting up gmail in Messaging App
I tried to set up my gmail account too, just to see. I set up gmail pop3 at gmail settings. I went through messaging App and set up incoming with
pop.gmail.com:995 and outgoing smtp.gmail.com:465 Nothing seemed to work, says unable to connect with current settings. A few have already said that it worked fine under their messaging app. What settings are you using if you have it working? Please post your incoming and outgoing settings please.
Thanks, Kevin
I had this when I upgraded to Dutty's new rom, and I was panicking like mad. I tried everything - but nothing worked apart from wifi sync - so I went to bed. When I got up I tried to sync and worked right away...
So I dunno if you've been hard at work at this non stop - best thing to do is seemingly to let it settle, same thing happened for me when I upgraded again to V3 Dutty's (which is awesome by the way) - gmail started working after a little while (this time I did nothing)
just wondering if anyone suffered same or better still working with same setup
I have tmobile diamond and talktalk as isp
I have def been able to send and recieve email through talktalk but now can't send can only recieve
I have tried another web based pop3 account and also now can't send
can receive all email just not send
any ideas why please
is it tmobile causing problem? have i somehow stuffed some settings?
could i have sent via wireless link to my ISP - if so why wont that even work now?
I have experienced something similar. I am also with T-Mobile.
I tried everything with no luck. In the end, I had to delete the email account and recreate it. All is well since then.
seriously... it cant be that simple..
hmm just tried - was charging phone via usb at the time and it worked...
via hspda it wont work..
disabled hspda connection, and reconnected via usb and it sends again via active sync i guess
again disconnect usb, disable hspda, forcing a gprs connection and.... wont send..
hmmmm
deleted and recreated again whilst not connected via usb and still wont send..
help
Hey i got the same problem, I cant change the port for outgoing mails(SMTP)
Anyone know how i can change the port for outgoing mails?(SMTP)
nickejag said:
Hey i got the same problem, I cant change the port for outgoing mails(SMTP)
Anyone know how i can change the port for outgoing mails?(SMTP)
Click to expand...
Click to collapse
I have been trying to solve this issue again - it re-appeared for me
So, I think you can change the port by adding : and portnumber on the end of the server name eg: smtp.server.com:80
I have tried this with my SMTP server but with no joy.
Can any experts help!?
I think I have to blame T-Mobile for this problem. Is anyone else with T-Mobile? Is your email working? What are your connection settings and email settings?
Thanks...
Well, I have been playing some more with this... I have re-setup my mail again and all is once more well! I have no idea what is going on, but I will see what happens now...
i deleted and re-added the email again today - still no send, but can recieve..
calld t-mobile who advised talktalk is a 'supported' email
they resent the settings, again recieve no send
the guy wanted to talk me through settings but i had to go.. thing is it cant be the account settings as it works perfectly via active synch - i did forget that whilst on phone to them..
i'm going to call again and point that out - it has to be tmobile..
@the jones are you also with talktalk for email? not that i think they are an issue as my web hosts smtp server also wont send..
I am not with talktalk. I am with fastmail. I discovered that I couldn't send over WiFi either but since setting everything up again all is well - so far!
ok on phone to tmobile now - the lovely hannah rechecked internet settings
proved can send via active sync so email settings correct
internet works and can recieve email
resent settings numerous times
also cant send via wifi
got transfered to a nice scottish lady who talked me through settings and changed the smtp address to smtp.t-email.co.uk and now it works - obvioulsy with this do NOT tick out going server requires authentication
anyone else on tmobile this should resolve any email sending issues - some isp wont allow you send when logged on via another isp connection - allegedly this is what was causing my problem..
its working for now anyway
RE
The Jones said:
I have been trying to solve this issue again - it re-appeared for me
So, I think you can change the port by adding : and portnumber on the end of the server name eg: smtp.server.com:80
I have tried this with my SMTP server but with no joy.
Can any experts help!?
Click to expand...
Click to collapse
I did it and worked.
andytuk said:
ok on phone to tmobile now - the lovely hannah rechecked internet settings
proved can send via active sync so email settings correct
internet works and can recieve email
resent settings numerous times
also cant send via wifi
got transfered to a nice scottish lady who talked me through settings and changed the smtp address to smtp.t-email.co.uk and now it works - obvioulsy with this do NOT tick out going server requires authentication
anyone else on tmobile this should resolve any email sending issues - some isp wont allow you send when logged on via another isp connection - allegedly this is what was causing my problem..
its working for now anyway
Click to expand...
Click to collapse
Great! Any chance you can post up all the generic settings, connection settings etc. I have tried that as the smpt server in the past, but it didnt help. Wonder if I have some other problem...
Thanks
sure...
erm.. actually we created a new gprs connection too
start -> settings -> connections tab -> connections -> advanced tab
click a button called select networks.
then click new
start creating a new one - we called it 'email gprs'
then we had to name it again 'email gprs'
select a modem - 'cellular line (GPRS, 3G)'
access point name - general.t-mobile.uk
username: user
password: one2one
leave domain blank
click finish
go back into the advance tab and check that programs that automatically connect to the internet should connect using:
email gprs
then go and define your email settings
so for talktalk
pop3 address mail.talktalk.net
username will be your talktalk email address @talktalk.net
password = your usual talktalk mailbox password
smtp address use smtp.t-email.co.uk
untick outgoing server requires authentication
and that is all we did about an hour with hannah, 5 mins with the second person and its sorted - for now
@thejones i see you are on a 93 rom - mine is only a 37 fresh out the box from tmobile 2 weeks ago, how did you get yours on such a recent rom- did you flash it yourself? and is there any benefit in changing now i just got my email working
I flashed it myself. I downloaded it from the HTC website. I think its a much better ROM. Faster than .37 even with all the tweaks.
I am with T-Mobile but I have a standard Diamond rather than a Compact IV. My wife bought it for me
My Diamond is set up with an IMAP account - configured exactly as specified in the relevant gmail page - but doesn't download any message at all unless it's connected to the computer.
I send myself a message and "send/receive" from the Diamond. Nothing happens. I connect it to the computer and only then it is downloaded the the device.
(The Diamond's connected to my home's wifi network and have no problem with other online activities)
What gives?
Have you tried making sure you data connection is switched on?
I have 2 IMAP accounts - gmail and my home server. Both work fine. If you still have problems perhaps we could compare settings...
Hi There,
I have a HTC viva, when I try an connect to my hotmail account (obviously using the correct settings etc), I get a message telling me that windows live was unable to establish an internet connection.
The data connection is turned on, I have had access to my mail before however, I have loaded spb menu on there and when I chech the internet side of this, it tries to open Opera to access the internet.
How do I stop the phone from using opera to access the internet, as I think it is this that is stopping me from getting my e-mails etc?
Also, cannot send or receive picture messages, as like the above, my type of contract lets me do this.
Cheers