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I spent a good bit of the day today researching this issue, but i have run into a brick wall - please help me out if you have any ideas.
The issue is that i can't access my gmail account via messaging on my at&t tilt except via a WIFI connection. If my phone is hitting my local wireless router i can send/receive fine, if my phone is hitting 3G, Edge, or HSDPA i receive 'Error Synchronizing" - "Cannot connect with current connection settings".
So, i read as much as i could on this issue and found a few common suggestions - all of which i have tried with no avail.
1) When i click settings -> advanced -> select networks - both are now set to MEdia Net ("programs that.. connect to the internet" and "programs that.. connect to a private network")
2) I have unchecked "This network uses a proxy server to connect to the Internet" in my MEdia Net proxy settings
3) I have tried removeHiddenProxy4CWS_0522.cab and checked the registry setting as listed here to ensure that EnableAutoDetect is set to 1
4) I have set "network connection" under advanced in my gmail settings to both "The Internet" and "MEdia Net" with the same results
5) I do have pop3 enabled on my gmail account (it works fine on the phone when connecting via WIFI)
6) I have tried both via pop3 and imap settings for my gmail account setup
7) The connection being used is set to wap.cingular (not isp.cingular)
Please keep in mind that this gmail account works perfectly fine in messaging so long as i am connected to a local wireless router, it is only when going through AT&T's network that it does not work.
Is there any chance that AT&T has changed how they are forcing the use of their proxy? Am i wrong to assume i should be able to download my gmail through their network?
(p.s. thanks for any insight or help you might provide, i have managed to get my tilt flashed with dutty's latest release as well as my radio flashed, but i am having no luck with this issue)
note: during these issues with gmail, my live.com email was working successfully - you can always setup forwarding on your gmail account for a temporary solution
In your isp settings does it say "isp.cingular" or "wap.cingular". I had the same problem until i changed it to "wap.cingular". When it fails to connect it pops up a bubble window with a warning that it failed. Click settings, isp settings, next until you get to the setting that says isp.cingular. This is all granting that you're in the USA.
Problem confirmed for me as well. Cannot connect to gmail via the messaging app unless connected to wifi. I'm using MediaNet connection using wap.cingular when not connected to wifi.
emtcharlie said:
In your isp settings does it say "isp.cingular" or "wap.cingular". I had the same problem until i changed it to "wap.cingular". When it fails to connect it pops up a bubble window with a warning that it failed. Click settings, isp settings, next until you get to the setting that says isp.cingular. This is all granting that you're in the USA.
Click to expand...
Click to collapse
yes, mine is set to wap.cingular.. i switched everything to use the MEdia Net connection (not the My ISP one) - which was already set to wap.cingular.. thanks for the suggestion though, i left it out of my list - if anything this can be a consolidated spot for common causes.
FYI, it actually started working on its own since my initial post (after not having worked all day).. the only things i have done tonight are the following:
1) did a send/receive via a WIFI connection on the gmail account
2) setup outlook 2007 on my PC and synched my contacts/notes/email
3) upgraded my radio from default .11 to .17 (perhaps .11 radio restricts proxy settings?) (*soft reset - may have played a role?)
i wish i had tested it between each of these steps, but i wasn't really doing these things to try and fix the gmail issue.. hopefully it will stay working
Here's a silly question - had you tried simply soft-resetting the phone? I had the same problem for a bit, was absolutely driving me nuts, and all it took was a soft reset to get it to connect and work fine ever since. Maybe for future reference...
snooginsguy said:
Here's a silly question - had you tried simply soft-resetting the phone? I had the same problem for a bit, was absolutely driving me nuts, and all it took was a soft reset to get it to connect and work fine ever since. Maybe for future reference...
Click to expand...
Click to collapse
not a silly question.. i had tried resetting somewhere amongst my attempts during the day with no avail, but obviously i reset during flashing the radio rom, so who knows, maybe that did play a factor.
all i know is it is still working today from work, so that is a big plus.
Nick Collision said:
Problem confirmed for me as well. Cannot connect to gmail via the messaging app unless connected to wifi. I'm using MediaNet connection using wap.cingular when not connected to wifi.
Click to expand...
Click to collapse
try everything in the list, and try a soft reset as well.. if that doesn't do it you may want to try and update your radio rom to .17 since you are on .11 as i was..
I had the same problem and had to enable SSL for incoming and outgoing mail under the advanced settings in the Outgoing mail server setup page. Once I did that everything has worked perfect since then.
Hope it solves your problem aswell.
I've never had an issue with Gmail and wap.cingular...except HTML messages still not working.
The SSL thing is most likely it. If you read google's instructions for setting up the account it clearly states that ssl with authentication has to be enabled.
Gmail
For those having issues with Gmail, has anyone looked into Mobipush? This service allows you to use your device's Direct Push Technology to get your Gmail sent to your device in real-time. I had previously mentioned this in another thread. All you have to do is turn on POP or IMAP access in your Gmail settings and setup your device as per the instructions on Mobipush's site. I've been using the service and it seems to work great...and did I mention its free?
here's the link...
http://www.mobipush.com
I use Java for my Gmail account its very nice and fast with 3G. I have never tried setting it up on an account inthe built in Messaging App. I use Pocket MSN for my primary Hotmail account. Just download the Gmail IMAP software from Google and try it out and see what you think.
Kevin
i had the same problem with bellsouth as my email provider when using outlook email but i got it to work on xpressmail - i still dont know what was wrong...
Same problem, I think
Gmail app loads and maybe 1kb comes down but then after a short time it errors saying that it needs a data connection and to look at the FAQ. This only started happening after upgrading to ATT ROM AKU 0.4.4. Worked on my stock ATT TILT no problems.
mobiPush looks good. I use Seven's extended beta. http://community.seven.com/forum/main.php They now support Gmail IMAP. It works great, and I like how it fixes Gmail's imap problems. I'll have to check out mobiPush to compare the two.
Funny, I was able to get G-mail to work fine on my first Tilt and I got the new one (red light of death issue) and now my G-mail won't work...
vwauditech said:
I use Java for my Gmail account its very nice and fast with 3G. I have never tried setting it up on an account inthe built in Messaging App. I use Pocket MSN for my primary Hotmail account. Just download the Gmail IMAP software from Google and try it out and see what you think.
Kevin
Click to expand...
Click to collapse
Gmail IMAP software? Do you happen to have a link for that!
http://www.google.com/mobile/mail/index.html
smartyP said:
I spent a good bit of the day today researching this issue, but i have run into a brick wall - please help me out if you have any ideas.
The issue is that i can't access my gmail account via messaging on my at&t tilt except via a WIFI connection. If my phone is hitting my local wireless router i can send/receive fine, if my phone is hitting 3G, Edge, or HSDPA i receive 'Error Synchronizing" - "Cannot connect with current connection settings".
So, i read as much as i could on this issue and found a few common suggestions - all of which i have tried with no avail.
1) When i click settings -> advanced -> select networks - both are now set to MEdia Net ("programs that.. connect to the internet" and "programs that.. connect to a private network")
2) I have unchecked "This network uses a proxy server to connect to the Internet" in my MEdia Net proxy settings
3) I have tried removeHiddenProxy4CWS_0522.cab and checked the registry setting as listed here to ensure that EnableAutoDetect is set to 1
4) I have set "network connection" under advanced in my gmail settings to both "The Internet" and "MEdia Net" with the same results
5) I do have pop3 enabled on my gmail account (it works fine on the phone when connecting via WIFI)
6) I have tried both via pop3 and imap settings for my gmail account setup
7) The connection being used is set to wap.cingular (not isp.cingular)
Please keep in mind that this gmail account works perfectly fine in messaging so long as i am connected to a local wireless router, it is only when going through AT&T's network that it does not work.
Is there any chance that AT&T has changed how they are forcing the use of their proxy? Am i wrong to assume i should be able to download my gmail through their network?
(p.s. thanks for any insight or help you might provide, i have managed to get my tilt flashed with dutty's latest release as well as my radio flashed, but i am having no luck with this issue)
note: during these issues with gmail, my live.com email was working successfully - you can always setup forwarding on your gmail account for a temporary solution
Click to expand...
Click to collapse
I had same problem "Error Synchronizing" - "Cannot connect with current connection settings"." - Problem is activesync getting in a twist. Go into connection manager and turn off activesync, or connect to PC and then disconnect.
Wiggy
Tried setting up gmail in Messaging App
I tried to set up my gmail account too, just to see. I set up gmail pop3 at gmail settings. I went through messaging App and set up incoming with
pop.gmail.com:995 and outgoing smtp.gmail.com:465 Nothing seemed to work, says unable to connect with current settings. A few have already said that it worked fine under their messaging app. What settings are you using if you have it working? Please post your incoming and outgoing settings please.
Thanks, Kevin
I had this when I upgraded to Dutty's new rom, and I was panicking like mad. I tried everything - but nothing worked apart from wifi sync - so I went to bed. When I got up I tried to sync and worked right away...
So I dunno if you've been hard at work at this non stop - best thing to do is seemingly to let it settle, same thing happened for me when I upgraded again to V3 Dutty's (which is awesome by the way) - gmail started working after a little while (this time I did nothing)
Everytime I connect Tilt to my computer for syncing, it syncs the IE proxy settings and puts them on my Tilt.
It's really annoying like hell, since after every sync I have to disable the proxy server for MediaNET.
Is there any way to prevent Tilt from getting proxy server settings from the PC?
To Overzealous Protectors of Thread Creation (OPTC) - I did a search, didn't find an answer. So sue me.
I must be stupid, cuz I can't for the life of me understand how the proxy settings can sync between your pc and Tilt.
Yep, weird huh?
I delete any proxy settings from my Tilt.
My PC has proxy setting for my work proxy server.. address, port, exclusions, all that stuff.
I connect Tilt.
It syncs.
I disconnect Tilt from PC, check my MediaNET settings - all my PC's proxy settings are in there.
That happens consistently with every ROM I tried (6.0, 6.1 doesn't matter).
If I delete proxy settings from IE - then Tilt will remain w/o a proxy.
Could this have anything to do with an Exchange Server email account your using for work?
Nope, my personal laptop doesn't have exchange set up on it and that's the laptop I sync Tilt with.
It must be somewhere in activesync/mobile device center where it syncs IE's proxy settings to device's proxy settings. How lame that is.
I have the same problem. Every time I sync to my work computer, my Tilt gets the corporate proxy settings.
This a royal pain because then my TomTom Navigator software can't get traffic updates. Then I am trying to change proxy settings WHILE I'm driving.
So if you see a car pulled over on the shoulder of the road, it might just be a Tilt user fixing his/her phone.
no you're not alone
I noticed I couldn't get data after I had synced with my office computer. After I saw the correlation I went into the connection settings and in the phone it was changed to use a proxy server, "GWS." Eventually I realized that it was grabbing my computer's pseudo-proxy server settings for the Google Web Server which my computer runs to use the Google Web Accelerator. I couldn't figure out how to stop this so I ended up uninstalling it. Luckily I don't need it unlike you who may need real proxy settings. Amazing how little quality control Microsoft does before they release a lot of their software.
I suppose judging by how few people are complaining about this proxy grabbing problem that it could be ROM-specific - I'm running Dutty's WM6.1 19588 build, latest version of Activesync.
It's not ROM specific, not unless all 5-7 ROMs that I've tried all have that problem.
My phone is still has the standard ROM that it came with. No mods what so ever.
i can confirm three things:
1. it's happening to me everytime too
2. it's a major pain in the ass!
3. it's a major pain in the ass!
This happens to me as well, however it is removing the proxy settings.... We use WPAD so the checkbox 'Automatically detect settings' is checked on the PC I sync my Kaiser with. I manually set the proxy on the Kaiser and every time I sync it with my PC it removes the setting for HTTP, it does however leave the SOCKS settings
Andy
It's not a kaiser specific problem... as it also happend to me with wm5 and wm2003se devices.
Which is a pain, but i just change the settings back after i sync
I have this problem too I have searched and searched and never found a solution to "fix" the problem. So here is what I do to reduce my effort to restore my settings after they get screwed up while sync'ing.
I have created a dummy network called office. I switch to this (settings ->Connection -> Select network) before connecting the phone to the PC. And switch it back after disconnecting them from the PC. I kept doing this for a while and admittedly this is pain to remember to do it without a miss each time. and if I did miss then you have to go and restore the proxy settings anyway. Then I found this small tool called "MObile Profiler" somewhere on freewareppc.com - it lets to create multiple profiles that store all your network settings with different names and with one keystroke restore teh settings from the stored profiles. I still have to remember to switch each time but if I do forget sometimes - I can simply restore all the settings from the saved profile in a single key stroke instead of having to go into settings and painfully typing in all the correct settings.
So not a solution to the problem but a way to save some labor in restoring the status back
Right click Activesync in task tray, Connection Settings. Change "This computer is connected to:" to WORK NETWORK. If its on Auto, or The Internet, it pulls the proxy from IE so it can get to "The Internet"!
yes but in that case, you also cannot access the internet from the phone while it is connected to the PC. One might question why you needs to have internet accessible from the phone when obvisously you are sitting next to a PC. But I need to do that - for example to have the Weather forecast and currency rates automatically updated (during activesync) in the Worldmate Pro software that I use. Or look at mail from my personal gmail account on the phone which I dont want to access from my office PC. For all that it is necessary to set the connection settings to Automatic!!!
I have an HTC polaris, same problem, using official wm6.1 updated HTC rom.
Happened on stock WM6.0 rom as well. Also happened on previous devices.
Every time I plug my phone in at work it inherits the corporate proxy settings.
Haven't found a fix for this, it's a big F'n pain in the ass though, because every time I unplug the phone I have to go in there and edit out that proxy box..every single day
What I really want to know is why more people haven't come forward saying that this is a problem...Why is it only affecting a small portion of people? I'm sure alot of peoples' work use proxy servers.
smjoshi said:
yes but in that case, you also cannot access the internet from the phone while it is connected to the PC. One might question why you needs to have internet accessible from the phone when obvisously you are sitting next to a PC. But I need to do that - for example to have the Weather forecast and currency rates automatically updated (during activesync) in the Worldmate Pro software that I use. Or look at mail from my personal gmail account on the phone which I dont want to access from my office PC. For all that it is necessary to set the connection settings to Automatic!!!
Click to expand...
Click to collapse
Yup, exactly. Can't believe windows mobile is designed by Microsoft yet it has problems like this...really makes you wonder just how much work went into this stupid OS. The only thing I can think of to fix this is to make a program to modify the registry on your phone every time you sync it with the PC to remove this god damn reg setting that contains the proxy server from the MediaNET connection.
stickydonkey said:
Right click Activesync in task tray, Connection Settings. Change "This computer is connected to:" to WORK NETWORK. If its on Auto, or The Internet, it pulls the proxy from IE so it can get to "The Internet"!
Click to expand...
Click to collapse
I have Excalibur (HTC-S620) and Kaiser. This trick fixes problem in Excalibur, but not in Kaiser :-(.
Found solutions. Just unckeck "Allow wireless connection on device .... " and also set "This computer is connected to" to "Work Network" in Active Sync -> File -> Connection settings on your desktop.
Hello, just wondering whether anyone has made any progress in solving this problem?
When i enter my work proxy manually into the WM device, after a while it disappears again, and my WM device no longer has any internet connectivity. Then when i add it again, after a while it's gone.
Have had this problem for years on numerous devices. Seems like there are no real fixes?
I just got a Diamond, put in my AT&T SIM, and let it automatically set up the connection for me. It set me up using wap.cingular. This delivers very fast internet, BUT, it won't stay connected to my exchange server for more than a few minutes (I have it set to sync as items arrive, and leave activesync always open on the phone). I tried doing a hard reset, then manually entering my settings (isp.cingular, [email protected], etc.) which works for exchange (it stays connected) , but when i run speed tests I end up only getting about 200k. Any ideas?
anyone with the DIamond on AT&T
Is there anyone else out there with a Diamond on AT&T using an exchange server connection? If so, would you mind sharing your data connection settings?
I am using the stock setup for AT&T. All I had to do was turn off the proxy server and it works fine.
do you use an exchange server connection? When you say you use the default setup, do you use wap.cingular or isp.cingular?
You shouldn't see either if you let auto setup configure the exchange server for you. The auto setup will check proxy server for you in the process. You should then be on MEdia net
(modem tab), with wireless.cingular appearing in the dimed box for name of the proxy server.
found the setting, I changed it and will report how it works. Thanks
tzour said:
You shouldn't see either if you let auto setup configure the exchange server for you. The auto setup will uncheck proxy server for you in the process. You should then be on MEdia net
(modem tab), with wireless.cingular appearing in the unchecked/dimed box.
Click to expand...
Click to collapse
the auto setup will turn the proxy for medianet on, since it's needed for it to send mms.
For some reason I dont seem to be able to browse web via my mobile browser while device is connected to Activesync (USB cable)
I've checked Allow Wireless Connection and disabled high speed syncing in Conenctions USB>PC on my Xperia.
This affects email and internet data connections and apps. In internet explorer and IRIS I get a 403 error.
I have activesync as "Computer connects to Work Network"
When I disconnect from Activesync I can browse as normal.
Having gone through the usual suspects and done a search I can't seem to find anything that addresses this particular iteration of the 403 error so would gratefully accept any suggest
You don't need the "Allow Wireless Connection when connected to the desktop" ticked. (Unless you want to use WiFi on the X1 while plugged in via ActiveSync).
My ActiveSync "This computer connects to" is set to "The internet", not Work Internet.
Allow USB connections.
On the X1,
Got to Settings, Connections Tab, USB to PC.
Make sure ActiveSync (Sync with outlook) is selected, then make sure "Enable advanced network functionality" it ticked.
cheers for your reply Steve. (good collection of apps too)
These are all options I've tried already (think I've tried every combi) and I end up with the same result - as i get not data connection when i connect the USB. If I open IE or IRIS beforehand and then connect as soon as I browse a new page I get the 403.
I'm sure this didnt happen last time I tried to browse this way but have no idea what could have changed. I thought it could be a connection settings thing - IRIS has loads of options for connections and I've tried all of this, all unsuccessfully. IE doesn't appear to have any options.
Anyone know of any tweaks or reg fixes?
duplicate post
one other thing - if I go to conenction amanger and try to activate Data connection while conencted to activesync, I get sent to the Settings > Connections screen. Data connection will not activate.
I can't offer anymore help Don't know what's up with yours.
cheers anyway steve. gonna wager on a reinstall of activesync and also try on my home pc to see if this is any different.
I know GP can block using device as modem/internet sharing, but this would be different so who knows?
interestingly I've just discovered that I'm still receiving emails when this problem occurs. I wonder if something could be preventing http requests?
just to recap, this works when synced with my home PC, but when synced with my works PC I can't access http via 3g/hsdpa, nor through the PC. I can however receive emails.
As the attachment shows, the phone is connected to the HSDPA and Activesync via USB.
I've reinstalled Activesync on this PC, and experienced an intermittent connection following this - however following this short period of activity the connection halted again.
Hi There,
I have a HTC viva, when I try an connect to my hotmail account (obviously using the correct settings etc), I get a message telling me that windows live was unable to establish an internet connection.
The data connection is turned on, I have had access to my mail before however, I have loaded spb menu on there and when I chech the internet side of this, it tries to open Opera to access the internet.
How do I stop the phone from using opera to access the internet, as I think it is this that is stopping me from getting my e-mails etc?
Also, cannot send or receive picture messages, as like the above, my type of contract lets me do this.
Cheers