Database Develop

Active sync error message, please help

:lol:
I am happy i have WM5 finally working and sweet on my MDA III, but i cannot syn my device with my outlook, or anything. I have tried with Outlook open, it gives me "Support code: 85010014" i have uninstalled and deleted the folder, repaired outlook and i am not using activesync 4.1 and it is still giving th error message. I also have SP2, everything up to date. I have deleted and created new pathnerships, and uninstalled and reinstalled, still getting the same problem. Please any ideas will help. It is not connecting to an exchange server, i have also read around so i decided to post mine.

Activesync and WM5
Activesync under WM5 is different than under WM2003. You didn't indicate how you were trying to sync, I assume via a usb cradle/cable. With WM2003 the syncronization via a usb protocol. For some reason under wm2005, they decided to switch to TCP/IP.
If you look in your PC's network connections with your phone plugged in you will find a window's mobile local area connection. Unplug the cable and the local area connection drops off. The observation is that you now have to allow this connection through whatever firewalls you have setup. This week when ever I had the firewall turn on ActiveSync would not work. I eventually removed and reinstalled Activesync 4.0 (I was on 4.1) and I assume the installation process configured my XP firewall correctly this time around. Check your firewall settings.

Tried it
I only have the windiws firewall, i even disabled the micrisoft antispyware and it still giving me the same error message

Activesync, WM5 and Windows Firewall
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)

Re: Activesync, WM5 and Windows Firewall
rschell said:
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Click to expand...
Click to collapse
Actually I believe you will find it needs ports 5678, 5679, 990, 26675, and 5721. Hope that helps

Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore

Tried it
i have tried it all, it is not working, i have disabled all firewall, something keeps popping up on my pda that it cannot get an ip, i just ignore from reading the wiki. I cannot get MS voice command to work, after install i get an error message, i really want to use WM5, i can do with out voice command, but active sync is very important. i think i will use active sync 3.8 in the mean while see if it works :?

obiesoft,
Are you using OST feature of Outlook? If so, make sure your Outlook client is connected to your Exchange Server during your first sync (i.e. when prompted choose "Connect" not "Work Offline", if not prompted check settings in Control Panel-Mail). Not to be confused with having ActiveSync connect directly to Exchange Server. This solved my problem with 85010014.
Good luck!

i am not using an exchange server, just outlook on a desktop, it syns perfectly on my laptop, so i am trying to find where the problem is. Also, my bluetooth always disconnects, why is this and how can i solve it?

Can i please get more help
Ok, My device synced with my laptop (which connects over wireless to the internet at home). I was happy about this so i copied my pst files from my outlook from desktop to the outlook folder on laptop and it now asks for password to an exchange server??? all this is weird, i just want all my contacts to go in with my calender info. Also the bluetooth is rubbish, it disconnects, any fixes or tricks to keep it up and running? i use HBH 300 headset. Also voice command is installed but when i activate it, it says "voice command ready" and then an error message pops us. I love WM5, but anything to fix these glitches so i can keep using it? Help will be greatly appreciated.

Hmm... sorry, don't have much else to add... might be time to unsinstall and re-install Outlook on your desktop....

Bluetooth
Well i will keep trying with outlook or if worst comes to the worst, enter everything onto my pda by hand. (DAMN).
But besides that, is anyone having problems with bluetooth? mine keeps disconnecting.

chinqui said:
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Click to expand...
Click to collapse
I also have the same problem. It has been driving me nutts for 4 days now. :evil:

WORKING!!!
I have a desktop which i sync my WM2003 with, but since i upgraded, i have been having problems. Now it is working, but this is what i did, nothing too technical
1. I have a laptop which has most of my downloads and programs i write for school and work.
2. I installed active sync 4.0 on my laptop and synced, it worked, but my data is on my desk top
3. on the desktop i went to C:\Documents and Settings\jiggaman\Local Settings\Application Data\Microsoft\Outlook (jiggaman is name of my desktop) and copied the personal data files to the same path on my laptop, then i opened outlook, deleted the dupilcate email accounts and synced, it worked!!
4. It updated my PDA and latop, all this means now is that i have to sync with laptop, not desktop anymore. So if you have another computer, you can try this cause it would not sync for the past 2 weeks with my desktop.
Good luck!
Any ideas on bluetooth? it is still acting up.

Re: Support Code 85010014
Hi there,
I had this problem with a PPC-6700 from Sprint. (EVDO HTC Apache with WM2005) I hacked around a lot, did the repairs, reinstalled ActiveSync, no go. I decided to reinstall Outlook and, for some reason, that did the trick. I also have 2 different versions of Office, Pro 2003 and the Student and Teacher Edition. I think I had problems with installing from the pro cd, but I'm not certain. Not sure if it has something to do with that or not.

I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!

foxnolds said:
I solved my ActiveSync problem with Error 85010014.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Click to expand...
Click to collapse
Foxnolds! You are a genius! This worked for me just as you described - many thanks! My Wizard will be here in 3 days, but for now I was going mad not being able to get WM5 on my pda2k to sync with Outlook until I tried your solution. Voila!
This needs to go in the Wiki.....
-- Bob

jaxf250 said:
This needs to go in the Wiki.....
Click to expand...
Click to collapse
I'm glad it worked for you also.
I have since chosen to "Delete Mobile Device" from ActiveSync as I did not like the name it had chosen. I then disconnected, went to PDA
Start->Settings->System->About->Device ID
then set it to want I want it to read. :wink:
I then connected to ActiveSync and predictably saw the new connection wizard, BUT it warned it could not see Outlook at all! It suggested I install a version of Outlook etc. even though it was visible and running on my desktop! :evil:
I connected anyway - Contacts, Tasks, Calendar, Notes options greyed out. :roll:
Rebooted PC XP Pro SP2 and now ActiveSync options were available. I enable Syncing of Contacts, Tasks, Calendar and Notes. Resynced and got the dreaded 85010014 error status again! :evil:
UnInstalled and Re-Installed Outlook 2003 from the Office Suite but did not reboot PC. ReSynced and this time I get Windows PC: Attention required Error 8503001f :evil:
Microsoft ActiveSync said:
Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected.
Please open Outlook using the appropriate profile.
Support Code:8503001f
Click to expand...
Click to collapse
Maybe a reboot is required... So I'll post this and see... :roll:

I have now found that uninstalling the Outlook component from Office 2003, rebooting then re-installing Outlook component to be effective 90% of the time in curing ActiveSync errors.
To solve the hardest 10%, I have found that I need to update the Windows\system32\MAPI32.DLL which only can be done without Outlook or WCESMgr.exe running. (Use Windows Task Manager to kill them first)
See zip file of the MAPI32.DLL that always works for me, even if the existing version says it's identical (i.e. from Windows Copy Dialog).
I now have two XP SP2 PCs syncing up to WM2003SE XDA II and my WM2005 i-mate Jasjar.
P.S. I found a solution to AvantGo over sized text in WM2005, use Tweaks2K2 .NET version 3.15.0 feature #75-Double Pixeling deactivation for individual programs in VGA Devices.
I now manually sync via WiFi on my Jasjar using "AvantGo Connect" application, like I manually sync WeatherPanel as required as GPRS charges are criminal in this country!

Contacts wont sync on upgraded BlueAngel
I upgraded to WM5 and things are good so far. I had some trouble Syncing with 4.1 on my pc but not with my laptop. The problem now is that I have only been able to get my contacts to sync partially. Ive looked through the posting, but I have not been able to find any solutions. Any one out there know a way around this problem or a solution I should say.
Sysload

sync with Lotus Notes

HI,
i have a new Wizard. Former i got a MDA III with windows mobile 2003. Now i have the problem that the sync SW is not working anymore syncing with Lotus Notes. Does anyone has experinece which peace of SW does work to sync especially contacts and calendar.
greetings

Commontime mNotes
mNotes does work. It's not great but may be the best. An alternative is a link M$ provide to Outlook which is free and may work for you.

I have mNotes and it now works after I had some trouble installing it.
What else could work is the latest version of intellisync.
so long...

IBM has a sync tool called EasySync Pro. It is a bluewashed version of XTNDConnect. I believe XTNDConnect has WM5 support as the IBM version of it is being beta'd now... I'm using the IBM beta version and it seems to work well.

Another vote for mnotes. It works very well for me. Have used it with an imate jam and cingular 8125.

I use IntelliSync with Groupwise and it is pretty smooth. You might take a look at the free trial http://www.sync.com/is_desktop_main.html

What version of mNotes are you guys using?
I tried using 4.2.0 which works ok for a couple of hours but then I dont seem to be able to run mCentre, mStatus etc. I had to downgrade to 4.1 to get a more reliable solution.
Also how is the push email working out for you? Mine works flawlessly as long as the device is awake...After it is in sleep mode (i.e screen off) it can be very hit and miss. I keep finding that I need to wake the device to check my email - which kind of defeats the object!
Shamus

Sinanju is correct that XTNDConnect PC works with WM5 devices. I tried several programs but eventually settled on XTNDConnect PC to sync with Lotus Notes 7 (only calendar syncing). I had been using EasySync Pro 4.2.3 with my HP iPAQ 4155 but once I bought my MDA, I had to find a new solution.
I wish I had access to the EasySync Pro 4.2.4 beta but for now I am happy with XTNDConnect PC.

I also have to agree Mnotes is the best, a little expensive though and the 4 weeks trial period is a little short.
If, however by accident, your computer thinks it's already living in 2010 before you first install it, it lasts a little longer.

Vilem said:
I also have to agree Mnotes is the best, a little expensive though and the 4 weeks trial period is a little short.
If, however by accident, your computer thinks it's already living in 2010 before you first install it, it lasts a little longer.
Click to expand...
Click to collapse
lol
I've used XTNDConnect PC (extensively), Easysync (briefly), Intellisync (briefly) and now mNotes. If you are looking for power and flexibility, mNotes is by far the best, IMO. And... the best thing about it is that it allows you to sync to your Notes client computer over WiFi! I love that!

Dont use notes!
We have notes at work. I downloaded the Outlook connector for domino, and now i use outlook 2003 instead of notes. My Varo syncs withouth any issues to outlook.
Its not perfect - but its MUCH better than having to use notes.

Re: Dont use notes!
dh010447 said:
We have notes at work. I downloaded the Outlook connector for domino, and now i use outlook 2003 instead of notes. My Varo syncs withouth any issues to outlook.
Its not perfect - but its MUCH better than having to use notes.
Click to expand...
Click to collapse
I did that for a while. My issue with it was that folks in my office like to use multiple-line subjects in calendar entries. The Outlook connector will chop them off at one line and that gets sync'd back to Domino... even if you look at the calendar in Notes, the data will be gone. Unfortunately, that was a deal breaker for me.
You might want to look into Domino Access for Microsoft Outlook (DAMO)... it's an IBM product that will do what the Outlook connector will do without nearly as many limitations.

Re: Dont use notes!
sinanju said:
dh010447 said:
We have notes at work. I downloaded the Outlook connector for domino, and now i use outlook 2003 instead of notes. My Varo syncs withouth any issues to outlook.
Its not perfect - but its MUCH better than having to use notes.
Click to expand...
Click to collapse
I did that for a while. My issue with it was that folks in my office like to use multiple-line subjects in calendar entries. The Outlook connector will chop them off at one line and that gets sync'd back to Domino... even if you look at the calendar in Notes, the data will be gone. Unfortunately, that was a deal breaker for me.
You might want to look into Domino Access for Microsoft Outlook (DAMO)... it's an IBM product that will do what the Outlook connector will do without nearly as many limitations.
Click to expand...
Click to collapse
Hey - thanks for the tip there. The Microsoft one does have a few issues so perhaps this will sort them out! Cheers dude!

Sync with Lotus Notes for WM5
Hi
Try xtndconnect pc desktop from ianywhere.
http://www.ianywhere.com/products/xtndconnect_pc.html
Exelent

Here's another path;
I really don't like Notes so I use Outlook as my front end but everyone needs to see my calendar so what to do. I found a program called doublelook, it syncs calendar & contacts between notes & outlook & works great.
http://www.companionlink.com/
It doesnt do email so that could be an issue for some. I had created an agent to bounce my emails to a pop3 site but some IS weeny freaked out and took away my agent privilages, anyone know a hack around on this?

Another vote for Domino Access for Microsoft Outlook.
I HATE Lotus Notes. The software is so ass backwards and archaic looking it makes me nauseaus every time I have to go into it for something, but I digress....
A buddy of mine first told me about the MS Outlook Connector from Microsoft. I really liked that one as it gave you the cool translucent popups for new mail notifications in Office 2003, but after installing it I could not see all of the mail folders I had setup on the Domino server, as well as I would occasionally lose a folder or two along the way. This also happened to another co-worker. Totally unreliable and needs much work. Frankly, I think they ought to pull that connector until such time as it can be made to work correctly. (Usually I'm a huge proponent of anything MS.)
I spoke with our Domino consultant and he gave us a copy of Domino Access for Microsoft Outlook. This is a decent little program that works great. It does not require you to have Lotus Notes installed on your PC at all. Since installing it, I use Outlook exclusively. It gives you tons of functionality that the MS client doesn't, and most importantly I can see all of my mail folders. It has some shortfalls, like I can't look at some shared departmental calendars as they don't belong to a specific person.
For syncing with my Wizard though, it works like a champ and gets me out of using that dreadful Notes client.
Your IT admin may not be as receptive to the idea of you using/installing Outlook. Fortunately for me I am the IT guy and it's not an issue

i had this same problem yesterday, i downloaded Intellisync 5.5 and it works great with Lotus R6 and T-Mobile MDA

Activesync with Lotus Notes

I'm wondering how to active sync with lotus notes?
I'm intressted in getting my calendar into my diamond, and have the contacts on the computer incase of an accident.
Any good way of making this work?

Activesync won't even sync with windows mail, only with outlook. Even under Linux it was not possible to sync anything.
I know this is not a professional answer - but I think it's a no go...
greebear

Upgrade your Lotus Notes server to version 8.0.1 and then utilise Lotus Traveler (which is included with 8.0.1) to sync mail/calendar/contacts, etc, with your phone after installing the Windows mobile Traveler Client...

Not sure what server we have at work, I'm home right now. Will check it out monday. Thanks for the tip captainsensible.

I used mNotes by Commontime for years - it's pretty good software and has been around for ages.

Will it work with lotus notes v 6.5 ?
This is the version we have at work so I guess the traveler client is out of question.

ballex said:
Will it work with lotus notes v6.5?
Click to expand...
Click to collapse
Yes it works with all versions of Notes, they have a free trial too so you can try it out.

greebear said:
Even under Linux it was not possible to sync anything.
Click to expand...
Click to collapse
sorry, but this is incorrect!
I regularly sync my XDA Diamond with Kontact - the KDE PIM
distribution is OpenSuse 10.3, you need "opensync" and "synce"
the installation is quite a pain and it took me some time to get it right, but it works!
the good thing about opensync is that it is a universal sync tool, once you connect, you should be able to sync with any application a plugin exists for (be it evolution, mozilla, palm, other mobile phones, syncml, ...)

salada2k said:
Yes it works with all versions of Notes, they have a free trial too so you can try it out.
Click to expand...
Click to collapse
hi if you want remote sync (OTA) you should use Notes Traveler, if you want local sync - you can choose Easysync pro from IBM. http://www-01.ibm.com/software/lotus/products/easysyncpro/

contacts Sync fails

Hi,
I have a laptop running WinXP Sp3 office 2007.
Trying to sync with my diamond touch with Active Sync (AKA - "AS") It fails to sync some of the contacts while it syncs the rest of them... with no particular reason !
Can anyone give me a better sync software than the carapy MS AS ?
Thanks.
Daniel

Do you use iContact or another Software like this?
Try one: Save your last Folders of synchronisation.
Then turn it of - everything.
The do synchronisation again (and so without contacts).
then activate your former things to synchronize, with contacts, too.
I had the same problem - and this worked for me.
Pierre

Sync TYTN II on Linux

Hello,
Is there a way i can Sync my contacts and calendar on my TYTN II on Linux.
I use OpenSuse 11.1 and would love my contacts and calendar items on KMail.
Please do let me know if anyone has done it already.
Secondly lot of applications need ActiveSync. Is there a way of doing it on Linux?

SynCE
Ciao
The best solution for a single desktop sync is WinCE http://www.synce.org/moin/. Consider that the project is still in beta
I tried many times to figure out how to sync WinMobile with linux (evolution or thunderbird)
My personal solution is to use SyncML. I installed Funambol (www.funambol.com) server on Linux and than I'm able to sync with all the platform supporting natively SyncML or using a specific client.
The clients connected to funambol server are:
HTC tytn II - Win Moble 6.1
Motorola V3 - Java
Evolution - Centos 4.2
Thunderbird - Windows - linux
Outlook - Windows
Ciao from Italy in a sunny day

Thanks ton Ciao...
Let me try and see if that works.

Any updates on whether this worked or not? I am running Ubuntu (Ibex) and have been looking for a way to sync my ATT Tilt II

It has not worked for me using Synce. The device is not getting recognized even after troubleshooting it.
Trying to sync with funambol now. Will update by end today.

Hi,
I'm running Ubuntu 8.10 and I'm almost fully working. I've not tried to sync my contacts yet but I can view my device from nautilus.
Add the following to your /etc/apt/apt.sources.list
deb http://ppa.launchpad.net/synce/ubuntu intrepid main
deb-src http://ppa.launchpad.net/synce/ubuntu intrepid main
sudo apt-get install synce-trayicon
sudo apt-get install synce-gvfs
synce-tray is found under applications/accessories. I can view whats installed / Battery Status, but it will not create a partnership. Not tried yet to get that going.

Well it has not worked for me. Plain and simple.
I am on OpenSuSe 11.1 with KDE 4.2.
Fraginhell must be using Gnome as his desktop version because Synce-trayicon is for Gnome and not for KDE.

syncevolution, funambol and www.scheduleworld.com
Right now I am using the Funambol client to sync with the on-line calendar from Scheduleworld. The package evolutionsync syncs with Scheduleworld also.
Works like a charm. You can set your phone to sync say every hour, sync evolution with one click on an xterm command on your desktop, and view your contacts and agenda on-line where ever you are. Isn't that sweet?

It_was_me said:
Right now I am using the Funambol client to sync with the on-line calendar from Scheduleworld. The package evolutionsync syncs with Scheduleworld also.
Works like a charm. You can set your phone to sync say every hour, sync evolution with one click on an xterm command on your desktop, and view your contacts and agenda on-line where ever you are. Isn't that sweet?
Click to expand...
Click to collapse
Does Evolution and/or Schedule World actually work with Categories? I categorize my events so Phone Alarm can adjust my profile based on the meeting. I need it louder, or quieter, etc.
I have yet to see this actually work with anything except crappy Outlook.

khaytsus said:
Does Evolution and/or Schedule World actually work with Categories? I categorize my events so Phone Alarm can adjust my profile based on the meeting. I need it louder, or quieter, etc.
I have yet to see this actually work with anything except crappy Outlook.
Click to expand...
Click to collapse
I have seen schedule categories in Evolution, but i'm not sure about if, and how they are synced with Scheduleworld. I'd say: Give it a try...

not exactly what you want, but what i do is use mochasoft's ftp server on my kaiser and just connect through nautilus.

ATT HTC Tilt (8925) on Ubuntu 9.04 Jaunty
I got my setup working with Evolution pretty well. I'm syncing my contacts, calendar, and Tasks using OpenSync, Synce, and the evo2-sync plugin. I'm also using the newer synce-gvfs package so you can mount and explore the mobile filesystem
I haven't go the Notes/Memos working yet. Another problem I haven't solved is getting my Birthdays and Anniversary from my address book onto my the phone calendar. I know I can just copy them to the Personal Calendar, but they wouldn't update automatically. I'm sure there's a way to use the file-sync plugin or maybe a bash script. I'll update the steps once I get that working.
Here's the link to my article:
http://zedic.com/htc-tilt-8925-ubuntu.html

Hello,
I would like to sync my TyTN II using Synce with synce-kpm in KDE4.
Internet Connection Sharing works very well, but when I connect the Kaiser to the PC in Active Sync mode, it is not recognized and no interfaces are coming up.
The only things I can read in dmesg are:
Code:
usb 8-1: new full speed USB device using uhci_hcd and address 8
usb 8-1: no configuration chosen from 1 choice
How can I get it recognized?
I only need to synchronize the calendar, so evolution support is not needed.
I use the synce 0.14 and opensync 0.22.