Hi all,
First device I have seen this with. Occasionally, usually after a soft-reset, the device starts to sync and then puts up a message saying something has changed on the server and will require a complete resync on behalf of the Kaiser - all info since last sync will be lost.
I have found no way out of this other than to do a complete resync (which then looses my speed-dials on the home screen etc.).
I am synching with my laptop (XPSP2, AS4.5) and am not using an exchange server for email. My Kaiser is HTC standard with the shipped ROM.
Anyone else seen this or have a fix?
Rich
Yes, I also get this every now and then but never noticed to miss anything after the resync.
Same Here
Same here. I think it is because either the PC or the handheld (or both) are responding slowly with ActiveSync - I have never noticed a problem or lost changes either. Try soft rebooting both and then try again. Also, is the USB cable you are using especially log? That also may have an effect...
Hmm - not so sure - my tends to do it a*after* a soft reset and the USB cable s direct to the machine (not through a hub) and is the one supplied with the phone when I got it.
R
I get it too and I agree, it seems to happen after a soft reset. Never happened with my 8125/Wizard. I can't offer more than that, sorry.
rakh1 said:
Hi all,
First device I have seen this with. Occasionally, usually after a soft-reset, the device starts to sync and then puts up a message saying something has changed on the server and will require a complete resync on behalf of the Kaiser - all info since last sync will be lost.
I have found no way out of this other than to do a complete resync (which then looses my speed-dials on the home screen etc.).
I am synching with my laptop (XPSP2, AS4.5) and am not using an exchange server for email. My Kaiser is HTC standard with the shipped ROM.
Anyone else seen this or have a fix?
Rich
Click to expand...
Click to collapse
Hi,
I too am having this exact problem - did you ever figure out what caused it or a fix?
Thanks
Mark
I've had this problem for ages now, periodically activesync seesm to wipe IE favourites from my device, or deletes some and leaves others.
Anyone know how to stop it doing this? My TyTN II is set to sync up between two PC's (home and work) and both machines seem to do this. Any idea how to stop it? Its quite annoying....
I don't know about favs but I stopped using ActiveSync the other day when it whipped ALL of my contacts!
Airax said:
I've had this problem for ages now, periodically activesync seesm to wipe IE favourites from my device, or deletes some and leaves others.
Anyone know how to stop it doing this? My TyTN II is set to sync up between two PC's (home and work) and both machines seem to do this. Any idea how to stop it? Its quite annoying....
Click to expand...
Click to collapse
Yes mine's been doing that for years with different phones on WM5/6. Great chunks of favorites disappearing. Curiously some come back (sometimes) if I sync again immediately. I now backup my favorites folder.
JJ
There is a setting on the your PC in activeSync that if there is a change between the two, it will not remove anything off the PPC. This may help.
The problem is that ActiveSync is a dirty pile of ****.
Can't find the option to stop it wiping the PPC fav's. I might as well disable the sync feature. Its annoying as I really like it too, if it worked properly.
You'd think they'd sort it out by now.
Atlantaman said:
Yes mine's been doing that for years with different phones on WM5/6. Great chunks of favorites disappearing. Curiously some come back (sometimes) if I sync again immediately. I now backup my favorites folder.
JJ
Click to expand...
Click to collapse
I second this, I've found over the years of using WinMo devices that the best bet is to periodically back up my favorites. I did find once upon a time certain websites caused it issues, i.e. if I got rid of a website (usually a recently added one) the other favorites would come back. But, trying to figure out which one is problematic is a pain, so making a periodic backup has been my latest tact. It is annoying as hell, and I also agree with mrbandwidth, although I might express my disappointment with Activesync a bit less harshly...
It sux. That's all I can say.
OK.... so ive had my phone attached to my Vista machine all day... nothing out of the ordinary there.... i unplug it to take some pics... then when i go to email the photo, it says there aren't any contacts... so i figured it was just being weird.... i reboot... AND EVERYTHING REALLY IS GONE!!! lol
what the F**K!!!
Has anyone experienced this!? can the PIM file become corrupt or anything? Is there anyway i can get it all back? :'(
(txts/emails haven't been lost)
Thanks
If it's been plugged in, presumably it's been syncing with your desktop Outlook or Exchange server? Contacts/Tasks/Calendar suggests an activesync issue rather than some kind of data loss on the device, especially if other things are still intact. It may be you need to resync and/or check for deleted items on the desktop.
Boinng said:
If it's been plugged in, presumably it's been syncing with your desktop Outlook or Exchange server? Contacts/Tasks/Calendar suggests an activesync issue rather than some kind of data loss on the device, especially if other things are still intact. It may be you need to resync and/or check for deleted items on the desktop.
Click to expand...
Click to collapse
That's the thing though, i setup the sync partnership to not sync anything (i just use the connection to use a remote desktop tool).
Plus, none of my personal data from my phone has synced with my PC ...
ARGH
ARGH is the right answer! I store all of that data on an exchange server and just re-sync when I flash a new ROM, clear storage, or just mess everything up from tinkering.
Happened to me once when I tried to charge my phone with a USB cable connected to a laptop that didn't have Outlook. I ended up with no contacts, no calendar entries and no tasks.
Soo annoying - i havent even changed anything on my phone/PC.. it's just randomly decided to erase it all... no mention of sync conflicts... nothing.
I dont know what to direct my anger and hatred at.. Vista or Windows Mobile.....
I'm thinking.... vista
happened to me before lost 150 contacts, only had 50 on SIM. Sucks I was freaking out when I didn't have anything in my contacts. Same thing I unchecked all boxes and just use it to connect to SOTI pocket controller.
When i got home and tried to sync with my home PC, it started the 'new partnership' wizard... so somehow it seems the whole damn sync relationship had been deleted.... niiiiiiiiiice!
Ohh well, luckily i had most of my stuff backed up... but it's still sh***y not knowing why this happened...
I had a look in the ActiveSync log - can't really make any sense of it though... there's nothing obviously wrong in there :S
Oh well!
I have the same experience, in fact suddenly all my SMS and outlook folder just disappear from the phone. The phone just decide to clear everything for me for no reason.
The partnership with ActiveSync or Mobile Center just disappear for no reason and I need to re-establish them every now and then. Not sure it is a HW issue or SW issue.
I’ve had the diamond for approx 1 month and regularly sync it to my work and home pc running XP and Vista respectively. Up until now I’ve never had a problem with activesync to any of my past smartphones or PPC’s.
My diamond has all of a sudden decided that it doesn’t want to sync anymore. It connects ok and I can transfer files back and forth it just won’t sync.
I’ve searched the forum and found similar symptoms but nothing has worked.
I’ve deleted the partnership from the device and both pc’s, created new partnerships which on first connection does actually sync (sometimes) but from then on either says “looking for changes” or “synchronising” until it times out giving the error message “Synchronising cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft Activesync Troubleshooter in Microsoft Help on your desktop computer”
I’ve tried the help, I’ve let it do its own diagnostic, I’ve unchecked the “enable advanced network functionality” option in USB to PC. I’ve soft reset, hard reset, the only thing I haven’t done is re-flash a new rom.
Does anybody know if flashing a new rom/radio will solve the problem. I would normally just try it but I spent an hour yesterday after I hard reset putting everything back to the way I like it only to find that it synced the first time but wouldn’t work again.
If anyone has any other suggestions before a re-flash I would welcome them. Otherwise I’ll bite the bullet and hope for the best.
I’m currently running Duttys V1.6 Radio version 1.00.25.07
I Had this problem
Hey fella, i was having this problem and after doing a little research i found the following.. If you constantly activate and deactivate the mobile (pair and unpair) you can corrupt A/S on the system. The only way i got around this was to uninstall active sync and re-install it again.
Hope this helps...!
I've never been able to get activesync to work harmoniously between relationships with two PCs.
Most syncs with a second machine after successful syncs with a first tend to result in errors that require my intervention, especially if an item of data has been changed. Drives me mad sometimes, and I often need to spend more time fixing these errors than it would take to manually update stuff across my three devices. I get the feeling the comparison/processing engine activesync uses is no where near sophisticated or clever enough to carry out the processing, and when it does have errors, the scope for my intervention to help it in its quandary are fairly hopeless.
I'm hoping that as devices like the diamond bring this lets face, it fundamentally great, but nevertheless fundamentally flawed platform to the masses, then Microsoft will have to put more effort into activesync and how it copes with relationships across two (or perhaps even more in future) PCs.
Ps, neomagik, actual connection, which sometimes has hiccups, has never been a big problem for me, (a few minutes in the various settings usually sorts these), but I've been using activesync for about 4 years before my diamond with with my HP4700 and various double PC partnerships along the way, and can confidently say that the problems I describe are not device related, but are the result of activesync inadequacies.
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.
Been there, done that....
Suprised you've not had this issue earlier...I've been suffering with Activesync issues for years
There are lots of ways to diagnose and resolve but perhaps you just might want to get the sledgehammer out...this mostly works for me....(I hope your familiar with Outlook!)
On one PC (I would use the XP "older" Op system one) export your synced data from Outlook to a .pst or .ost file for backup and later import (after delete & tidy stuff you no longer need in Calander/Contacts/Tasks, etc)
then
Delete all your data in Outlook, create a new empty .pst (connect to same), delete old .pst
then
delete partnership with device (to be sure), and remove same data (Contacts/Calander etc) from device
then
You can then check the exported/saved .pst for errors (I can't remember the MS programme...google for it), once satisifed OK import all you info back into Outlook
then
Synchronise with new partnership to device.
Hopefully so far so good
(sometimes I even rename the device-partnersip etc in case something "residual" there stays behind and corrupts something )
Next
Prior to connecting device with WORK PC:
Delete all previously synced data in Outlook and delete partnership there. I then make sure that in Activesync (before establishing new partnership) that I click option for one way data transfer ie replace items on computer with those from device
then
...plug in and establish new partnership, hopefully no problems....data populates computer from device. Once established then put back how you prefer data to be transfered (if there is a conflict etc)
Return home and partnership there still synchronised, Hopefully this works
If you find that there are still issues, you can un-Check and Check each synced area (Contacts, Calander, Tasks, Synced Files) independently to see where the conflict is.....
...I have found conflicts mostly occur with:
i) Calander: Birthdays/Anniversarys (probably as they are extended recurring events)
ii) Calnder: Meetings etc that might be recurring
There are real issues if using old versions of Outlook (2000 for me at work ) syncing with most recent ones!!
Sorry for the mad typing but best I can do for a "Quick" reply....Good luck !!
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
Presume you have done the most obvious, and that is un-install and re-install Activesync and the Vista sync programme on both PC's ?
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
I had this once I think a year or so back. Tried so many things that I can't remember what finally fixed it.
I think a good place to start though, like PJ6363 says, is do a clean sweep... re-install activesync on both machines, and I would also reinitialise your Outlook Account (.pst) on the master PC and delete on all other devices.
Good luck, and tell us how you get on.
neomagik said:
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.[/QUOT
Neomagik... Sorry i could help any further fella.. As i said in last post i had this problem and i just re-installed A/S... The only other thing i done after i un-installed A/S was to run a registry cleaner.!
P.s i don't think is down to the Diamond. I Was having this problem with the Touch (elf) too...
Click to expand...
Click to collapse
well, i have similar issue w/ sync and finally, i solved the problem by changing the sync cable.
Thanks folks,
I'm going to try all of these.
@ Snufkin, I'm using two different sync cables so I know this is not the problem.
My diamond did funny things when the screen would turn off quickly after connecting because i set it not to charge when connected. Gave all sorts of weird errors.
Now, screen stays on because i want it to charge and sync completes now, still takes a while though.
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
pedmond said:
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
Click to expand...
Click to collapse
there is a long thread about this issue somewhere conclusion 100% in wm 6.1 you can not sync with 2 PC. this is a wm 6.1. related problem.
i can sync with 2 pC my athena with wm 6 but i can not do it with the diamond or trinity. don't even try it. it will mes you the whole outlook!
Sync with WM6.1....off course u can!
Been syncing my Kaiser and now Diamond with WM6.1 for well over a year with 2 PC's. Must have done it at least 20 times with various devices and ROM's. Kicker is that my work has W2000 & O2000, and at home I use XP and O2007....still works!!
I'm not saying I don't occasionally have issues...but I do carry more than 1000 contacts and and extended calander with numerous recurring entries
.....like I've posted before (as many others) there are issues, but nothing insurmountable. I'd be lost if I could not sync my work PC, homw PC and PDA
Read around and you'll see........
here u are, i found the thread:
http://forum.xda-developers.com/showthread.php?t=377823
i tried long and hard to sync my diamond with 2 pc. all i got is errors and double tasks and appointments. got tired and gave up! my contacts list is too precious to play with!. i do have over 600 contacts and 1300 numbers (tlf, mobile, fax).
in order to have my diamond sync with 2 pc i syinc it with one, then i sync my athena and sync with the second....lol...this is my way to have 2 pc and 2 htc devices in sync.
I had my Diamond (and previous Trinity) synced with 2 pc's. No major problems until now.
It's dead
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
neomagik said:
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
Click to expand...
Click to collapse
It looks like something other than what I have been pointing out....see here: http://forum.xda-developers.com/showthread.php?t=377823
I think you need to get serious and re-install the actual software itself on the device (hard reset), appears that Activesync on PC's is good...but would re-install there anyway!!
Look at it this way, you have found a sweet excuse to update your ROM withthe latest version and clean up your contacts/calander etc....should not be an issue with a fresh ROM install (try SwiftB 6.0....excellent!!)...let us know how you get on
Ah ha....forgot something critical...if you are syncing using older version of Windows (2000) or Outlook ...or any issues syncing for that matter, then I found that you MUST go to Settings->Connections->USB to PC and turn off Enable Advanced Network Functionality...have you done this?
Hi guys,
I tried to sync the X1 with my PC (on XP thus only active sync 4.5 works) but it causes the phone to hang.
I have tried hard-reformating and strangely it works on the default panel but not on other panels. It hangs up.
Anyone has encountered this problem before and has any solutions?
Thanks.
I also have the problem but nobody here obviously cannot help,
although it's impossible that no one makes sync here!
I get error 0x86000107 and I'm stuck with it.
Reinstalling WMdevice center didn't change anything.
Well at least u have an error code.
Mine jus get hung up!
doministry said:
I also have the problem but nobody here obviously cannot help,
although it's impossible that no one makes sync here!
I get error 0x86000107 and I'm stuck with it.
Reinstalling WMdevice center didn't change anything.
Click to expand...
Click to collapse
doministry said:
I also have the problem but nobody here obviously cannot help,
although it's impossible that no one makes sync here!
I get error 0x86000107 and I'm stuck with it.
Reinstalling WMdevice center didn't change anything.
Click to expand...
Click to collapse
That error is usually associated with a lot, >100, of changes to contact information to be synch'd in one go.
There are various solutions on offer, the one that has worked for me is to remove the partnership with the PC and re-establish it. Make sure you have a backup of all your PIM data first as deleting the partnership deletes the data on next connection.
deedee said:
That error is usually associated with a lot, >100, of changes to contact information to be synch'd in one go.
There are various solutions on offer, the one that has worked for me is to remove the partnership with the PC and re-establish it. Make sure you have a backup of all your PIM data first as deleting the partnership deletes the data on next connection.
Click to expand...
Click to collapse
I will try that.
How to remove partnership?
PPCPim backup is perfect for that backup so no worries here...
Delete it from WMDC/AS on the PC. Got XP this end so not totally sure where it is in WMDC.