WTF? i just lost all my contacts/tasks/calendar - Tilt, TyTN II, MDA Vario III General

OK.... so ive had my phone attached to my Vista machine all day... nothing out of the ordinary there.... i unplug it to take some pics... then when i go to email the photo, it says there aren't any contacts... so i figured it was just being weird.... i reboot... AND EVERYTHING REALLY IS GONE!!! lol
what the F**K!!!
Has anyone experienced this!? can the PIM file become corrupt or anything? Is there anyway i can get it all back? :'(
(txts/emails haven't been lost)
Thanks

If it's been plugged in, presumably it's been syncing with your desktop Outlook or Exchange server? Contacts/Tasks/Calendar suggests an activesync issue rather than some kind of data loss on the device, especially if other things are still intact. It may be you need to resync and/or check for deleted items on the desktop.

Boinng said:
If it's been plugged in, presumably it's been syncing with your desktop Outlook or Exchange server? Contacts/Tasks/Calendar suggests an activesync issue rather than some kind of data loss on the device, especially if other things are still intact. It may be you need to resync and/or check for deleted items on the desktop.
Click to expand...
Click to collapse
That's the thing though, i setup the sync partnership to not sync anything (i just use the connection to use a remote desktop tool).
Plus, none of my personal data from my phone has synced with my PC ...
ARGH

ARGH is the right answer! I store all of that data on an exchange server and just re-sync when I flash a new ROM, clear storage, or just mess everything up from tinkering.

Happened to me once when I tried to charge my phone with a USB cable connected to a laptop that didn't have Outlook. I ended up with no contacts, no calendar entries and no tasks.

Soo annoying - i havent even changed anything on my phone/PC.. it's just randomly decided to erase it all... no mention of sync conflicts... nothing.
I dont know what to direct my anger and hatred at.. Vista or Windows Mobile.....
I'm thinking.... vista

happened to me before lost 150 contacts, only had 50 on SIM. Sucks I was freaking out when I didn't have anything in my contacts. Same thing I unchecked all boxes and just use it to connect to SOTI pocket controller.

When i got home and tried to sync with my home PC, it started the 'new partnership' wizard... so somehow it seems the whole damn sync relationship had been deleted.... niiiiiiiiiice!
Ohh well, luckily i had most of my stuff backed up... but it's still sh***y not knowing why this happened...
I had a look in the ActiveSync log - can't really make any sense of it though... there's nothing obviously wrong in there :S
Oh well!

I have the same experience, in fact suddenly all my SMS and outlook folder just disappear from the phone. The phone just decide to clear everything for me for no reason.
The partnership with ActiveSync or Mobile Center just disappear for no reason and I need to re-establish them every now and then. Not sure it is a HW issue or SW issue.

Related

Outlook synchronization on Vista

Guys:
a) Is there any tweak for speeding up Outlook synchronization on Vista? It takes over 2 hours over a USB cable!
b) Also, the Windows Mobile Device Center constantly synchronizes without user activation. The moment my Kaiser is connected to the PC via the USB cable, the synchronization starts. After taking 2 hours, it restarts in a few minutes and takes another 2 hours, even though there is nothing to sync at that point! The Start Sync icon is ignored, and synchronization starts automatically every time. The Stop Sync icon sometimes works, sometimes doesn't.
Any idea what could be wrong? Any registry tweaks for this beast?
Sorry if this problem/issue has been posted earlier, I searched the forums and could not find anything.
Wow, something doesn't sound right there. These days for me the initial sync took about 10 minutes then each sync takes a few seconds. My phone is in the cradle all day so it syncing all the time. It is usual to see some slow down on the device when it is syncing though.
Are you running mobile device centre 6.1?
Are you syncing media at the same time?
Perhaps try turning all of the sync items off except one and then try. One by one try turning them on and see if you can work out where the problem is. Could be an entry or email that is causing a problem.
I notice there is a SP1 for office today.. might have something in there?
I have heard of people having to delete the sync relationships and start again too. It's quick enough and shouldn't cause you to loose any data unless you have changes settings from the defaults. I would certainly start by doing this. Delete the relationship on both devices and start again.
Mine used to be really problematic and I tried so many things to fix it, in the end I just reinstalled vista from scratch. It's been fine ever since.
Trying your suggestions
Thanks, @ladytoast. Is there anyway to turn off the automatic resynching every 5 minutes?
ladytoast said:
Are you running mobile device centre 6.1?
Click to expand...
Click to collapse
- Yes
ladytoast said:
Are you syncing media at the same time?
Click to expand...
Click to collapse
-No
ladytoast said:
Perhaps try turning all of the sync items off except one and then try. One by one try turning them on and see if you can work out where the problem is.
Click to expand...
Click to collapse
-Yes, I'm doing that now, thanks for the suggestion
ladytoast said:
Could be an entry or email that is causing a problem.
Click to expand...
Click to collapse
- I don't sync email, since I don't use Outlook for email. Though I;ll have to start looking at email syncs soon too...
ladytoast said:
I have heard of people having to delete the sync relationships and start again too. It's quick enough and shouldn't cause you to loose any data unless you have changes settings from the defaults. I would certainly start by doing this. Delete the relationship on both devices and start again.
Click to expand...
Click to collapse
- Deleting the sync relationship helped me earlier to solve the failure to connect problem I had earlier. But the chances of loss of data are very high, since the Mobile Device Center deletes data from the device if you uncheck a sync type. For example, you've already synchronized Calendar. Now you want to synchronize Contacts. Guess what? Since you uncheck Calendar, it deletes all calendar entries from the phone and synchronizes the Contacts. Dangerous, if you ask me. Any way to change this behavior?
ladytoast said:
Mine used to be really problematic and I tried so many things to fix it, in the end I just reinstalled vista from scratch. It's been fine ever since.
Click to expand...
Click to collapse
- Afraid re-installation is not possible for me, though I'd like to uninstall and re-install Windows Mobile Device Center.

Activesync keeps trying to sync when TILT connected to PC

Title explains everything. It keeps going through sync process automatically. Very annoying. Caused me to lose all my contacts on my phone and Outlook. Had to start all over again. Fix?
disable syncing contacts and outlook
.... So everytime I want to sync. I have to go through checking the boxes again.
gqstatus0685 said:
.... So everytime I want to sync. I have to go through checking the boxes again.
Click to expand...
Click to collapse
Or you can repeat your previous mentioned frustration. Whichever you prefer is fine with me.
ok.. well I don't think that'll help me.
This is what happened:
It kept syncing, I deleted partnership on activesync, deleted associations in the phone by deleting windows PC. Connected it again, went through the setup wizard and only clicked on contacts. Finished syncing.
Delete every contacts off my Outlook 2007 and on my phone. I had like half of them saved on my SIM. At that my SIM card is maxxed out with numbers.
gqstatus0685 said:
Title explains everything. It keeps going through sync process automatically. Very annoying. Caused me to lose all my contacts on my phone and Outlook. Had to start all over again. Fix?
Click to expand...
Click to collapse
Do you mean that ActiveSync is consistently sync'ing?
ActiveSync will always sync about every five minutes. It's hard coded to do this... annoyingly enough.
I use one computer to sync but sometimes i want to use my work computer to connect so i can transfer files to it. i could never stop it from trying to sync my contacts even if i had all options unchecked first. It doesn't even say it's syncing but it would still mess up my phone and delete all my contacts, etc. i just go back to the original computer and resync and everything is normal again.
Try ActiveSync Toggle
ActiveSync Toggle, installed onto your desktop PC, should allow you to manually disconnect ActiveSync connection between your Tilt and desktop PC. You can still leave your Tilt cradled so it can continue to charge the battery. When you want to again allow your Tilt and PC to sync you just tell ActiveSync Toggle to allow the sync.
I created a quick launch icon in the lower left toolbar area of my desktop PC (XP). The quick launch icon I created for the ActiveSync Toggle makes it really easy to just click on it to open/launch the ActiveSync Toggle application.
Here is the link to ActiveSync Toggle: http://www.micrologics.co.uk/library/ast/
Hope this helps.
Enable guestonly mode. You'll still connect to activesync, but you'll never be prompted to create a partnership. Your Tilt will continue to charge, you can still access your files, etc...
Here's the link for guestonly: http://www.pocketpcfaq.com/applications/undocumentedactivesync.htm
PM

**FRIENDS AGAIN** Activesync argument after 8yr friendship

I’ve had the diamond for approx 1 month and regularly sync it to my work and home pc running XP and Vista respectively. Up until now I’ve never had a problem with activesync to any of my past smartphones or PPC’s.
My diamond has all of a sudden decided that it doesn’t want to sync anymore. It connects ok and I can transfer files back and forth it just won’t sync.
I’ve searched the forum and found similar symptoms but nothing has worked.
I’ve deleted the partnership from the device and both pc’s, created new partnerships which on first connection does actually sync (sometimes) but from then on either says “looking for changes” or “synchronising” until it times out giving the error message “Synchronising cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft Activesync Troubleshooter in Microsoft Help on your desktop computer”
I’ve tried the help, I’ve let it do its own diagnostic, I’ve unchecked the “enable advanced network functionality” option in USB to PC. I’ve soft reset, hard reset, the only thing I haven’t done is re-flash a new rom.
Does anybody know if flashing a new rom/radio will solve the problem. I would normally just try it but I spent an hour yesterday after I hard reset putting everything back to the way I like it only to find that it synced the first time but wouldn’t work again.
If anyone has any other suggestions before a re-flash I would welcome them. Otherwise I’ll bite the bullet and hope for the best.
I’m currently running Duttys V1.6 Radio version 1.00.25.07
I Had this problem
Hey fella, i was having this problem and after doing a little research i found the following.. If you constantly activate and deactivate the mobile (pair and unpair) you can corrupt A/S on the system. The only way i got around this was to uninstall active sync and re-install it again.
Hope this helps...!
I've never been able to get activesync to work harmoniously between relationships with two PCs.
Most syncs with a second machine after successful syncs with a first tend to result in errors that require my intervention, especially if an item of data has been changed. Drives me mad sometimes, and I often need to spend more time fixing these errors than it would take to manually update stuff across my three devices. I get the feeling the comparison/processing engine activesync uses is no where near sophisticated or clever enough to carry out the processing, and when it does have errors, the scope for my intervention to help it in its quandary are fairly hopeless.
I'm hoping that as devices like the diamond bring this lets face, it fundamentally great, but nevertheless fundamentally flawed platform to the masses, then Microsoft will have to put more effort into activesync and how it copes with relationships across two (or perhaps even more in future) PCs.
Ps, neomagik, actual connection, which sometimes has hiccups, has never been a big problem for me, (a few minutes in the various settings usually sorts these), but I've been using activesync for about 4 years before my diamond with with my HP4700 and various double PC partnerships along the way, and can confidently say that the problems I describe are not device related, but are the result of activesync inadequacies.
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.
Been there, done that....
Suprised you've not had this issue earlier...I've been suffering with Activesync issues for years
There are lots of ways to diagnose and resolve but perhaps you just might want to get the sledgehammer out...this mostly works for me....(I hope your familiar with Outlook!)
On one PC (I would use the XP "older" Op system one) export your synced data from Outlook to a .pst or .ost file for backup and later import (after delete & tidy stuff you no longer need in Calander/Contacts/Tasks, etc)
then
Delete all your data in Outlook, create a new empty .pst (connect to same), delete old .pst
then
delete partnership with device (to be sure), and remove same data (Contacts/Calander etc) from device
then
You can then check the exported/saved .pst for errors (I can't remember the MS programme...google for it), once satisifed OK import all you info back into Outlook
then
Synchronise with new partnership to device.
Hopefully so far so good
(sometimes I even rename the device-partnersip etc in case something "residual" there stays behind and corrupts something )
Next
Prior to connecting device with WORK PC:
Delete all previously synced data in Outlook and delete partnership there. I then make sure that in Activesync (before establishing new partnership) that I click option for one way data transfer ie replace items on computer with those from device
then
...plug in and establish new partnership, hopefully no problems....data populates computer from device. Once established then put back how you prefer data to be transfered (if there is a conflict etc)
Return home and partnership there still synchronised, Hopefully this works
If you find that there are still issues, you can un-Check and Check each synced area (Contacts, Calander, Tasks, Synced Files) independently to see where the conflict is.....
...I have found conflicts mostly occur with:
i) Calander: Birthdays/Anniversarys (probably as they are extended recurring events)
ii) Calnder: Meetings etc that might be recurring
There are real issues if using old versions of Outlook (2000 for me at work ) syncing with most recent ones!!
Sorry for the mad typing but best I can do for a "Quick" reply....Good luck !!
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
Presume you have done the most obvious, and that is un-install and re-install Activesync and the Vista sync programme on both PC's ?
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
I had this once I think a year or so back. Tried so many things that I can't remember what finally fixed it.
I think a good place to start though, like PJ6363 says, is do a clean sweep... re-install activesync on both machines, and I would also reinitialise your Outlook Account (.pst) on the master PC and delete on all other devices.
Good luck, and tell us how you get on.
neomagik said:
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.[/QUOT
Neomagik... Sorry i could help any further fella.. As i said in last post i had this problem and i just re-installed A/S... The only other thing i done after i un-installed A/S was to run a registry cleaner.!
P.s i don't think is down to the Diamond. I Was having this problem with the Touch (elf) too...
Click to expand...
Click to collapse
well, i have similar issue w/ sync and finally, i solved the problem by changing the sync cable.
Thanks folks,
I'm going to try all of these.
@ Snufkin, I'm using two different sync cables so I know this is not the problem.
My diamond did funny things when the screen would turn off quickly after connecting because i set it not to charge when connected. Gave all sorts of weird errors.
Now, screen stays on because i want it to charge and sync completes now, still takes a while though.
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
pedmond said:
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
Click to expand...
Click to collapse
there is a long thread about this issue somewhere conclusion 100% in wm 6.1 you can not sync with 2 PC. this is a wm 6.1. related problem.
i can sync with 2 pC my athena with wm 6 but i can not do it with the diamond or trinity. don't even try it. it will mes you the whole outlook!
Sync with WM6.1....off course u can!
Been syncing my Kaiser and now Diamond with WM6.1 for well over a year with 2 PC's. Must have done it at least 20 times with various devices and ROM's. Kicker is that my work has W2000 & O2000, and at home I use XP and O2007....still works!!
I'm not saying I don't occasionally have issues...but I do carry more than 1000 contacts and and extended calander with numerous recurring entries
.....like I've posted before (as many others) there are issues, but nothing insurmountable. I'd be lost if I could not sync my work PC, homw PC and PDA
Read around and you'll see........
here u are, i found the thread:
http://forum.xda-developers.com/showthread.php?t=377823
i tried long and hard to sync my diamond with 2 pc. all i got is errors and double tasks and appointments. got tired and gave up! my contacts list is too precious to play with!. i do have over 600 contacts and 1300 numbers (tlf, mobile, fax).
in order to have my diamond sync with 2 pc i syinc it with one, then i sync my athena and sync with the second....lol...this is my way to have 2 pc and 2 htc devices in sync.
I had my Diamond (and previous Trinity) synced with 2 pc's. No major problems until now.
It's dead
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
neomagik said:
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
Click to expand...
Click to collapse
It looks like something other than what I have been pointing out....see here: http://forum.xda-developers.com/showthread.php?t=377823
I think you need to get serious and re-install the actual software itself on the device (hard reset), appears that Activesync on PC's is good...but would re-install there anyway!!
Look at it this way, you have found a sweet excuse to update your ROM withthe latest version and clean up your contacts/calander etc....should not be an issue with a fresh ROM install (try SwiftB 6.0....excellent!!)...let us know how you get on
Ah ha....forgot something critical...if you are syncing using older version of Windows (2000) or Outlook ...or any issues syncing for that matter, then I found that you MUST go to Settings->Connections->USB to PC and turn off Enable Advanced Network Functionality...have you done this?

Oops, WM Device Center broken

I wonder if anyone can help me with a somewhat self-made mess. I've been able to sync fine with my Vista desktop using WMDC. However, I had some recent problems with media player trying to sync every god damn usb flash drive that I plugged in and on one forum somewhere I unregistered portabledeviceapi.dll using regsvr32.
I since found another solution to the annoying media player problem and re-registered the dll.
Unfortunately device center seems to have lost all my sync information and when I connected my Kaiser all the pim data disappeared! I managed to restore it as I back up every morning using spb backup. Interestingly the HanDbase sync module worked fine when I connected as I think it works separately from ActiveSync.
Can anyone make any suggestions as to how I can pair my Kaiser again with my PC without losing my contacts and diary? Ideally I'd like an "overwrite PC with data on mobile device" but you can't change these options until you make a connection, by which time everything has disappeared!
I'm afraid I can't speak with too much authority on this one as I only Sync with an XP laptop, I do connect my Kaiser to a Vista machine every now and then but it's only when dumping POI updates to TomTom and similar.
Unless I'm getting the logic wrong, or missing a crucial element, couldn't you set-up the sync between the PC and the PDA (with the PC then 'overwriting the PDA data with nothing'), then define as you mentioned that the PDA's contents have priority. Next restore everything from your spb backup, and then the next time you sync surely the setting made previously to give the PDA priority would mean everything is taken from your (spb-restored) PDA over to your desktop?
It's a bit clumsy and long-winded I know, but could it work?
Regards,
Rob.
Well I had everything backup up just in case. I actually reinstalled device center after downloading from the microsoft website. Everything just worked again after going through a long sync the first time. There were maybe a couple of duplicated calendar entries, not much to get upset about.
Will try not to go breaking things in future! Thanks for your suggestion.

Syncing Problem to a New Computer

I have a Tilt. It syncs fine to my old laptop which just dies on Sunday.
I have a NEW laptop which has a slightly different name.
The Tilt is going to sync flawlessly to the new computer - it started and I stopped it because it was going to duplicate my 1350 contacts etc.
I would like the system to realize that the contacts are identical on each system and that no sync is needed.
I told it not to sync at this time - it then immediately started syncing and found 0/1350 contacts and was about to start duplication when I stopped it.
Has anyone done this before? I am suspicious that I am going to hae to MANUALLY delete one by one the contact in my phone so that when it syncs it will not duplicate - if this is really what I need to do - does anyone have a quick way to purge the contacts in a phone?
Thanks
Bill
If your old laptop is dead I can assume you won't ever use it again to sync, so:
On the phone, open ActiveSync, Menu->options, delete any partnerships there.
Connect to the PC, recreate partnership, and on first sync it should give you a popup asking what to do (sync, phone replaces PC, PC replaces phone). Choose PC replaces phone. All the info on the phone will be deleted and replaced by the PC's data.
This is what I've been doing numerous times when formatting my PC. I would sync before formatting, then save Outlook's PST file, format, restore my stuff including the .pst, then sync again using the above method. I understand you restored the PST on the new computer as well.
Of course what's on the phone but not on the PC (what has been done on the phone since your last sync with the dead laptop) will be lost.
kilrah said:
If your old laptop is dead I can assume you won't ever use it again to sync, so:
On the phone, open ActiveSync, Menu->options, delete any partnerships there.
Connect to the PC, recreate partnership, and on first sync it should give you a popup asking what to do (sync, phone replaces PC, PC replaces phone). Choose PC replaces phone. All the info on the phone will be deleted and replaced by the PC's data.
This is what I've been doing numerous times when formatting my PC. I would sync before formatting, then save Outlook's PST file, format, restore my stuff including the .pst, then sync again using the above method. I understand you restored the PST on the new computer as well.
Of course what's on the phone but not on the PC (what has been done on the phone since your last sync with the dead laptop) will be lost.
Click to expand...
Click to collapse
My friend, Thank you.
This forum is a wonderful place. To be able to come here and ask a question before I toddle off to sleep and have it answered perfectly before I get to work again is magical.
Please have a great day!
Bill

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