Problems with Activesync on Xperia X1 - XPERIA X1 Q&A, Help & Troubleshooting

Hi guys,
I tried to sync the X1 with my PC (on XP thus only active sync 4.5 works) but it causes the phone to hang.
I have tried hard-reformating and strangely it works on the default panel but not on other panels. It hangs up.
Anyone has encountered this problem before and has any solutions?
Thanks.

I also have the problem but nobody here obviously cannot help,
although it's impossible that no one makes sync here!
I get error 0x86000107 and I'm stuck with it.
Reinstalling WMdevice center didn't change anything.

Well at least u have an error code.
Mine jus get hung up!
doministry said:
I also have the problem but nobody here obviously cannot help,
although it's impossible that no one makes sync here!
I get error 0x86000107 and I'm stuck with it.
Reinstalling WMdevice center didn't change anything.
Click to expand...
Click to collapse

doministry said:
I also have the problem but nobody here obviously cannot help,
although it's impossible that no one makes sync here!
I get error 0x86000107 and I'm stuck with it.
Reinstalling WMdevice center didn't change anything.
Click to expand...
Click to collapse
That error is usually associated with a lot, >100, of changes to contact information to be synch'd in one go.
There are various solutions on offer, the one that has worked for me is to remove the partnership with the PC and re-establish it. Make sure you have a backup of all your PIM data first as deleting the partnership deletes the data on next connection.

deedee said:
That error is usually associated with a lot, >100, of changes to contact information to be synch'd in one go.
There are various solutions on offer, the one that has worked for me is to remove the partnership with the PC and re-establish it. Make sure you have a backup of all your PIM data first as deleting the partnership deletes the data on next connection.
Click to expand...
Click to collapse
I will try that.
How to remove partnership?
PPCPim backup is perfect for that backup so no worries here...

Delete it from WMDC/AS on the PC. Got XP this end so not totally sure where it is in WMDC.

Related

Outlook synchronization on Vista

Guys:
a) Is there any tweak for speeding up Outlook synchronization on Vista? It takes over 2 hours over a USB cable!
b) Also, the Windows Mobile Device Center constantly synchronizes without user activation. The moment my Kaiser is connected to the PC via the USB cable, the synchronization starts. After taking 2 hours, it restarts in a few minutes and takes another 2 hours, even though there is nothing to sync at that point! The Start Sync icon is ignored, and synchronization starts automatically every time. The Stop Sync icon sometimes works, sometimes doesn't.
Any idea what could be wrong? Any registry tweaks for this beast?
Sorry if this problem/issue has been posted earlier, I searched the forums and could not find anything.
Wow, something doesn't sound right there. These days for me the initial sync took about 10 minutes then each sync takes a few seconds. My phone is in the cradle all day so it syncing all the time. It is usual to see some slow down on the device when it is syncing though.
Are you running mobile device centre 6.1?
Are you syncing media at the same time?
Perhaps try turning all of the sync items off except one and then try. One by one try turning them on and see if you can work out where the problem is. Could be an entry or email that is causing a problem.
I notice there is a SP1 for office today.. might have something in there?
I have heard of people having to delete the sync relationships and start again too. It's quick enough and shouldn't cause you to loose any data unless you have changes settings from the defaults. I would certainly start by doing this. Delete the relationship on both devices and start again.
Mine used to be really problematic and I tried so many things to fix it, in the end I just reinstalled vista from scratch. It's been fine ever since.
Trying your suggestions
Thanks, @ladytoast. Is there anyway to turn off the automatic resynching every 5 minutes?
ladytoast said:
Are you running mobile device centre 6.1?
Click to expand...
Click to collapse
- Yes
ladytoast said:
Are you syncing media at the same time?
Click to expand...
Click to collapse
-No
ladytoast said:
Perhaps try turning all of the sync items off except one and then try. One by one try turning them on and see if you can work out where the problem is.
Click to expand...
Click to collapse
-Yes, I'm doing that now, thanks for the suggestion
ladytoast said:
Could be an entry or email that is causing a problem.
Click to expand...
Click to collapse
- I don't sync email, since I don't use Outlook for email. Though I;ll have to start looking at email syncs soon too...
ladytoast said:
I have heard of people having to delete the sync relationships and start again too. It's quick enough and shouldn't cause you to loose any data unless you have changes settings from the defaults. I would certainly start by doing this. Delete the relationship on both devices and start again.
Click to expand...
Click to collapse
- Deleting the sync relationship helped me earlier to solve the failure to connect problem I had earlier. But the chances of loss of data are very high, since the Mobile Device Center deletes data from the device if you uncheck a sync type. For example, you've already synchronized Calendar. Now you want to synchronize Contacts. Guess what? Since you uncheck Calendar, it deletes all calendar entries from the phone and synchronizes the Contacts. Dangerous, if you ask me. Any way to change this behavior?
ladytoast said:
Mine used to be really problematic and I tried so many things to fix it, in the end I just reinstalled vista from scratch. It's been fine ever since.
Click to expand...
Click to collapse
- Afraid re-installation is not possible for me, though I'd like to uninstall and re-install Windows Mobile Device Center.

Sync Install and Uninstall problems

Happy New year to everybody...
Mine has started off bad, I just returned from my X-mas/New year break and I can no longer sync, install or uninstall programs ?
when I connect my PDA to the PC it sees it, but it can't sync, if I go to remove/add programs it shows empty nothing installed.
I can even brows the PDA but I can't copy files to or from it?
I'm lost, can anyone help me out on this I really don't want to do a hard reset.
Thanks.
Anyone.........?
tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.
edi said:
tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.
Click to expand...
Click to collapse
Hi Edi, No I haven't installed anything, but I think my problem might be something else (worse), I just realised that I can no longer copy move or delete files from either the PDA or the MC, I get an "access is denied" error.
Anyone have any idea what might have caused this? and better still, is there a fix.
I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...
Audio said:
I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...
Click to expand...
Click to collapse
Hi Audio,
Thanks for the reply, but I do have the latest version and I never had a problem with it until this week.
Just so i can try and help, what is it you are using Dave? AS or WMDV?
Audio said:
Just so i can try and help, what is it you are using Dave? AS or WMDV?
Click to expand...
Click to collapse
Hi Audio, I use both, AS at work and WMDV at home, both used to work fine.
And do you experience the issue on both?
EDIT: Apparently, there may be a problem with ActiveSync 4.5. Just take a look at this list of complaints about it lol.
One user stated:
"I was using AS4.2 with my ETen M700, everything was fine. I wanted to upgrade to WM6 and teh instructions said I needed to use AS4.5 I installed it and tried to connect my device - disaster! The rapimgr.exe process runs at 99% and slows the computer to a crawl.
After 3 attempts, I uninstalled it, and re-installed AS4.2 (available from www.microsoft.com) and now things are working again. "
This may be worth doing to see if this soilves your problem...
Audio said:
And do you experience the issue on both?
Click to expand...
Click to collapse
Yes I have tried it on three different machines, I can see the PDA but it won't sync or let me move or copy files.
It look like I might have to do a hard reset, but I'm hoping not
Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...
Audio said:
Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...
Click to expand...
Click to collapse
Hi Audio, I don't know what to do, I started another thread about no longer being able to either copy, move, delete, install or uninstall anything, I really don't think it's a sync problem anymore. I will wait another day or so and then I'm going clear storage and start again.
what really pisses me off is my wife has no problems at all? perhaps my PDA is ******.
Exactly the same has just happened to me - I tried to connect to ActiveSync this morning to copy a file across via bluetooth, but it refused to connect. I plugged in the USB cable, nothing - the phone charges but ActiveSync does not want to know.
I deleted the device in AS, tried to add a new one - nothing found.
I last sync'd up fine 4 days ago.
I am using Dutty's DualTouch v1.1 release.
I am using AS 4.5.0 build 5096
If I discover services via BT from the kaiser to the computer it finds the ActiveSync service.
I have done a soft reset, no difference, restarted the PC, same. I haven't applied any Windows Updates or made any changes since it stopped working.
I might try rolling back to AS 4.2
Edit: Same with AS4.2
Think it might be clear storage time
Cleared storage and then it worked fine...will take the opportunity to upgrade to dualtouch v2
Hi Blaze, damn it's annoying isn't it, my next move is clear storage as well.
Hope mine works again.
It's bloody happened again I reflashed the rom with Duty's Dual Touch V2. Much better rom, but activesync has just given up again via BT and usb. Maybe it's some inherent problem with WM, or with Duty's roms - which are you using Dave?
I've tried it on a fresh build of XP Pro on an old machine with nothing than AS & Outlook 2k3 on - same, AS sees the device, but wont sink. Problem seems with the device...
Dave... said:
perhaps my PDA is ******.
Click to expand...
Click to collapse
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
Brilliant! Lmao! :d:d:d
unwired4 said:
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
Click to expand...
Click to collapse
Good Point I didn't even notice, put it down to stress...
PS: For anyone who's interested, I ended up doing a hard reset, reinstalled my apps, restored my backups and it's working fine now.
Did you have F-secure Mobile installed? If not, I could take that away from possibilities that's causing this problem

Windows Mobile Device Center ERROR HELP!!

Ok so I'm using
[URL="http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=2351206" [JUNE 28] ROMeOS v2.3 [/URL]
Currently
But I was using 2.2 when this problem first occurred. After I got my Phone to sync up with the exchange server at work it stopped being able to sync up through WMDC 6.1.6965
I get a Red X with an ERROR
So I backed up my data and hard reset my device which didn't resolve the issue
After that I installed the new ROMeOS 2.3 on my device and the problem disappeared, I was able to sync through WMDC fine, but as soon as I Synced it to Exchange I lost that functionality again.
Anyone know how I may resolve this or what I may have done wrong? Is it a problem with the ROM?
Solutions for your problem could be found easier if you mention what kind off error message you get. Different errors need different sulutions.
greggsauce said:
Ok so I'm using
[URL="http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=2351206" [JUNE 28] ROMeOS v2.3 [/URL]
Currently
But I was using 2.2 when this problem first occurred. After I got my Phone to sync up with the exchange server at work it stopped being able to sync up through WMDC 6.1.6965
I get a Red X with an ERROR
So I backed up my data and hard reset my device which didn't resolve the issue
After that I installed the new ROMeOS 2.3 on my device and the problem disappeared, I was able to sync through WMDC fine, but as soon as I Synced it to Exchange I lost that functionality again.
Anyone know how I may resolve this or what I may have done wrong? Is it a problem with the ROM?
Click to expand...
Click to collapse
I am using a HTC Diamond and have this EXACT problem! The error is simply a big error sign with the red x sign right? I tried ending the partnership, uninstalling device drivers and such but still cannot get it to even establish a partnership (let alone sync with errors)....THe phone shows a connected sign but it isn't even showing a connection on WMDC.
These issues happened after I used exchange server.
If anyone here has an answer, I would love to hear it too!
Double post...sorry
is there any solution to this problem
I am suffering from the same problem. I have an omnia phone, it was syncing very fine one month ago but i had to format my laptop and reinstall all the software again, afterwhich my pda totally lost its connection with my laptop.
it is connected and on my phone it shows that it is connected, but the WMDC shows a red cross with error and that's it, it doesn't give me any option to do. it is just a big green screen with a red cross on the bottom left corner.
same error here. anyone has a solution?
Just developed this problem after trying to copy over a 32gb file to my phone...
tried all the obvious: hard reset, re install wmdc, deleted partnerships
randomly started working just now, have no idea what I did. I just unplugged it a few times and re plugged it back in.
wtb baseball bat for WMDC and microsoft
EDIT... AGAIN NOT WORKING F***** Microsoft
xefe1 said:
Just developed this problem after trying to copy over a 32gb file to my phone...
tried all the obvious: hard reset, re install wmdc, deleted partnerships
randomly started working just now, have no idea what I did. I just unplugged it a few times and re plugged it back in.
wtb baseball bat for WMDC and microsoft
EDIT... AGAIN NOT WORKING F***** Microsoft
Click to expand...
Click to collapse
Try the same thing that make it worked in the first place
Same problem with Diamond
I am also having the same problem on my diamond after I transfered a large file. I have tried reinstalling WMDC and the bootloader and rom, I am still having this problem... Any help would be great.
Thanks.
Wrong Forum

**FRIENDS AGAIN** Activesync argument after 8yr friendship

I’ve had the diamond for approx 1 month and regularly sync it to my work and home pc running XP and Vista respectively. Up until now I’ve never had a problem with activesync to any of my past smartphones or PPC’s.
My diamond has all of a sudden decided that it doesn’t want to sync anymore. It connects ok and I can transfer files back and forth it just won’t sync.
I’ve searched the forum and found similar symptoms but nothing has worked.
I’ve deleted the partnership from the device and both pc’s, created new partnerships which on first connection does actually sync (sometimes) but from then on either says “looking for changes” or “synchronising” until it times out giving the error message “Synchronising cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft Activesync Troubleshooter in Microsoft Help on your desktop computer”
I’ve tried the help, I’ve let it do its own diagnostic, I’ve unchecked the “enable advanced network functionality” option in USB to PC. I’ve soft reset, hard reset, the only thing I haven’t done is re-flash a new rom.
Does anybody know if flashing a new rom/radio will solve the problem. I would normally just try it but I spent an hour yesterday after I hard reset putting everything back to the way I like it only to find that it synced the first time but wouldn’t work again.
If anyone has any other suggestions before a re-flash I would welcome them. Otherwise I’ll bite the bullet and hope for the best.
I’m currently running Duttys V1.6 Radio version 1.00.25.07
I Had this problem
Hey fella, i was having this problem and after doing a little research i found the following.. If you constantly activate and deactivate the mobile (pair and unpair) you can corrupt A/S on the system. The only way i got around this was to uninstall active sync and re-install it again.
Hope this helps...!
I've never been able to get activesync to work harmoniously between relationships with two PCs.
Most syncs with a second machine after successful syncs with a first tend to result in errors that require my intervention, especially if an item of data has been changed. Drives me mad sometimes, and I often need to spend more time fixing these errors than it would take to manually update stuff across my three devices. I get the feeling the comparison/processing engine activesync uses is no where near sophisticated or clever enough to carry out the processing, and when it does have errors, the scope for my intervention to help it in its quandary are fairly hopeless.
I'm hoping that as devices like the diamond bring this lets face, it fundamentally great, but nevertheless fundamentally flawed platform to the masses, then Microsoft will have to put more effort into activesync and how it copes with relationships across two (or perhaps even more in future) PCs.
Ps, neomagik, actual connection, which sometimes has hiccups, has never been a big problem for me, (a few minutes in the various settings usually sorts these), but I've been using activesync for about 4 years before my diamond with with my HP4700 and various double PC partnerships along the way, and can confidently say that the problems I describe are not device related, but are the result of activesync inadequacies.
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.
Been there, done that....
Suprised you've not had this issue earlier...I've been suffering with Activesync issues for years
There are lots of ways to diagnose and resolve but perhaps you just might want to get the sledgehammer out...this mostly works for me....(I hope your familiar with Outlook!)
On one PC (I would use the XP "older" Op system one) export your synced data from Outlook to a .pst or .ost file for backup and later import (after delete & tidy stuff you no longer need in Calander/Contacts/Tasks, etc)
then
Delete all your data in Outlook, create a new empty .pst (connect to same), delete old .pst
then
delete partnership with device (to be sure), and remove same data (Contacts/Calander etc) from device
then
You can then check the exported/saved .pst for errors (I can't remember the MS programme...google for it), once satisifed OK import all you info back into Outlook
then
Synchronise with new partnership to device.
Hopefully so far so good
(sometimes I even rename the device-partnersip etc in case something "residual" there stays behind and corrupts something )
Next
Prior to connecting device with WORK PC:
Delete all previously synced data in Outlook and delete partnership there. I then make sure that in Activesync (before establishing new partnership) that I click option for one way data transfer ie replace items on computer with those from device
then
...plug in and establish new partnership, hopefully no problems....data populates computer from device. Once established then put back how you prefer data to be transfered (if there is a conflict etc)
Return home and partnership there still synchronised, Hopefully this works
If you find that there are still issues, you can un-Check and Check each synced area (Contacts, Calander, Tasks, Synced Files) independently to see where the conflict is.....
...I have found conflicts mostly occur with:
i) Calander: Birthdays/Anniversarys (probably as they are extended recurring events)
ii) Calnder: Meetings etc that might be recurring
There are real issues if using old versions of Outlook (2000 for me at work ) syncing with most recent ones!!
Sorry for the mad typing but best I can do for a "Quick" reply....Good luck !!
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
Presume you have done the most obvious, and that is un-install and re-install Activesync and the Vista sync programme on both PC's ?
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
I had this once I think a year or so back. Tried so many things that I can't remember what finally fixed it.
I think a good place to start though, like PJ6363 says, is do a clean sweep... re-install activesync on both machines, and I would also reinitialise your Outlook Account (.pst) on the master PC and delete on all other devices.
Good luck, and tell us how you get on.
neomagik said:
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.[/QUOT
Neomagik... Sorry i could help any further fella.. As i said in last post i had this problem and i just re-installed A/S... The only other thing i done after i un-installed A/S was to run a registry cleaner.!
P.s i don't think is down to the Diamond. I Was having this problem with the Touch (elf) too...
Click to expand...
Click to collapse
well, i have similar issue w/ sync and finally, i solved the problem by changing the sync cable.
Thanks folks,
I'm going to try all of these.
@ Snufkin, I'm using two different sync cables so I know this is not the problem.
My diamond did funny things when the screen would turn off quickly after connecting because i set it not to charge when connected. Gave all sorts of weird errors.
Now, screen stays on because i want it to charge and sync completes now, still takes a while though.
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
pedmond said:
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
Click to expand...
Click to collapse
there is a long thread about this issue somewhere conclusion 100% in wm 6.1 you can not sync with 2 PC. this is a wm 6.1. related problem.
i can sync with 2 pC my athena with wm 6 but i can not do it with the diamond or trinity. don't even try it. it will mes you the whole outlook!
Sync with WM6.1....off course u can!
Been syncing my Kaiser and now Diamond with WM6.1 for well over a year with 2 PC's. Must have done it at least 20 times with various devices and ROM's. Kicker is that my work has W2000 & O2000, and at home I use XP and O2007....still works!!
I'm not saying I don't occasionally have issues...but I do carry more than 1000 contacts and and extended calander with numerous recurring entries
.....like I've posted before (as many others) there are issues, but nothing insurmountable. I'd be lost if I could not sync my work PC, homw PC and PDA
Read around and you'll see........
here u are, i found the thread:
http://forum.xda-developers.com/showthread.php?t=377823
i tried long and hard to sync my diamond with 2 pc. all i got is errors and double tasks and appointments. got tired and gave up! my contacts list is too precious to play with!. i do have over 600 contacts and 1300 numbers (tlf, mobile, fax).
in order to have my diamond sync with 2 pc i syinc it with one, then i sync my athena and sync with the second....lol...this is my way to have 2 pc and 2 htc devices in sync.
I had my Diamond (and previous Trinity) synced with 2 pc's. No major problems until now.
It's dead
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
neomagik said:
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
Click to expand...
Click to collapse
It looks like something other than what I have been pointing out....see here: http://forum.xda-developers.com/showthread.php?t=377823
I think you need to get serious and re-install the actual software itself on the device (hard reset), appears that Activesync on PC's is good...but would re-install there anyway!!
Look at it this way, you have found a sweet excuse to update your ROM withthe latest version and clean up your contacts/calander etc....should not be an issue with a fresh ROM install (try SwiftB 6.0....excellent!!)...let us know how you get on
Ah ha....forgot something critical...if you are syncing using older version of Windows (2000) or Outlook ...or any issues syncing for that matter, then I found that you MUST go to Settings->Connections->USB to PC and turn off Enable Advanced Network Functionality...have you done this?

Activesync problems :(

im having real problems with activesync. I used to be able to sync fine but recently i get 'connected' but it wont sync. ive tried removing the sync connection and setting it up again but it still 'connects' but doesnt sync
if anyone has any thoughts (im probably doing something very stupid) theyd be much appreciated .... its driving me mad
Try removing partnership on both desktop and phone.
That's what helped me once.
BTW: Did you restore your device with some backup tool?
f_mulder said:
Try removing partnership on both desktop and phone.
That's what helped me once.
BTW: Did you restore your device with some backup tool?
Click to expand...
Click to collapse
nope - no backup tool. have restored the partnership on the PC but not sure how to do this on WM 6.5
I actually mentioned removing partnership, not restoring it.
So if you want to remove partnership on WM , you should start ActiveSync
and go to Menu->Options.
You should see your partnerships there.
You can select the partnership,and delete it. You have a button for that.
Good Luck.
I have had problems with ActivSync and Windows Mobile Device Center with the last several versions of 6.5. You have to play with it to get it to work. Sync has been very unreliable. Just when I think I have it working, I have to delete the partnerships and start over.
I have been hoping somebody would find a solution to this problem. I have missed some meetings, because I can not sync and have no reminder. I use thephone for work and need sync to work. I have given up on 6.5 for now and went back to 6.1. No problems with sync since I went back to 6.1.
hmmm. i have a sneaky feeling it thinks its already set to sync to another machine. is there something on the raphael, some wm 6.5 setting, that tells it which PC it syncs with > maybe a registry value i can blank out or reset ?

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