Hi there,
I have got the following code when rying to sync with my exchange server.
0X85010004
This was working perfectly with my HTC S710 and WM6.
Now that I have the TYTN 2, I cannot sync at all .....
Certificate is OK
Exchange server is OK
google/msdn it
reply
fusi said:
google/msdn it
Click to expand...
Click to collapse
Hi,
Something I have already done but they all sends us to the exchange server ...
The issue is that niothing changed on the exchange server and I was able to sync wth my S710 .... why no with the TYTN2?
Hi there,
I get the same problem on my Tilt only not all the time. Usually my phone works fine, but then about once a day I go into active sync and notice that I have this error and I have to soft reset my phone and sync again. Then it goes away for about another 24hrs. before I have it again and have to soft reset.
I posted a topic about this and have tried googling it also to no avail.
If anyone has figured it out I'd appreciate it.
It sounds like you don't have permission to sync with that phone.
Try going to the your oma (outlook mobile access) site with a computer, then your phones browser. I'm not exactly sure the url of your outlook mobile access, but it should be something similar to this:
Webmail URL = https://companyurl.com/exchange
OMA URL = https://companyurl.com/oma
If you can access the basic oma mail, you should be able to access exchange to sync so check your settings. If you get an access denied error, contact your nearest IT person.
Dave
I fixed it by opening up Outlook 2003 on my PC, going to Help and then running "Detect and Repair". Has worked flawlessly sense then. *knocks on wood*
more info
what did you do to fix the issue in outlook 2003. Is that on you pc at work or at home? My issue is the same, except that my pc at work is connected to the network it does not access the exchange server over the web. I have been beating my head against a wall since I got the phone, and I can't get it to sync over the air. And was your phone hooked to the pc when you did this?. Thanks
Related
hi.
i have the exchange email(4smartphone) all set up and working fine.
the only thing is if my computer restarts during the day(i have outlook on the start up list on the desktop) it asks for the exchange password. since no one is home during the day to input the password, i cant receive any exchange emails to my wing.
is there any fix to that?
Really, there's no connection between your desktop email and the Exchange Server Push Email on the PPC. If your Wing's Exchange server settings are done right, you should definitely receive email whether or not your desktop is on or connected to the Exchange server.
Have you setup your Microsoft Exchange server settings right in ActiveSync on the Wing?
yes
SayMobile said:
Really, there's no connection between your desktop email and the Exchange Server Push Email on the PPC. If your Wing's Exchange server settings are done right, you should definitely receive email whether or not your desktop is on or connected to the Exchange server.
Have you setup your Microsoft Exchange server settings right in ActiveSync on the Wing?
Click to expand...
Click to collapse
yes i did set it up on the wing.
Yeah it shouldn't matter at all. I use 4smartphone as well and have my account set to sync on two computers, a desktop and laptop and my P4350. Some times a couple days elapse before I will even use my desktop or laptop.
hi
kennyidaho said:
Yeah it shouldn't matter at all. I use 4smartphone as well and have my account set to sync on two computers, a desktop and laptop and my P4350. Some times a couple days elapse before I will even use my desktop or laptop.
Click to expand...
Click to collapse
well, i have it set up and working fine, but, if my computer restarts during the day, when i am not home, the desktop asks me for exchange password, and if no one is home to do that, i cant receive my email to my wing. do u have the same problem?
ericizzy1 said:
well, i have it set up and working fine, but, if my computer restarts during the day, when i am not home, the desktop asks me for exchange password, and if no one is home to do that, i cant receive my email to my wing. do u have the same problem?
Click to expand...
Click to collapse
Something is screwy then because your phone and desktop have no connection. Exchange service works by having a central server that holds all the information; when your phone syncs or your desktop syncs it speaks with the Exchange server and nothing else.
Does the email address you use for your wing differ from the on on your computer? If this is the case it might be possible that you have Outlook syncing with the Exchange server but then automatically forwarding emails to your Wings email address. This isn't how it's supposed to work though.
I've had no problems to date sending/receiving email with my TyTN and now TyTN II/Kaiser.
However, this morning I discovered that I could no longer do this. Pocket Outlook reports "Error Synchronizing ... check your settings" message almost immediately when I try to send/receive emails.
None of the settings have changed. Just to be sure, I changed "WAP" to "Work" and "The Internet". The last two settings no longer produce an instant error, but the email just says "Connecting..." and then does nothing.
Which makes me ask the question - have Vodafone UK started blocking email? Anyone else having problems? The Internet and other applications can access the net with no problems.
Just tryed vodafone in the netherlands and it works fine.
Which email service?
I would guess its more likely a problem with the mail server.
I have no problems with Vodafone UK and connecting to my company Exchange 2003 server.
Hi freenfast!
I want to connect to my uni's Microsoft exchange Server.
I am not successful though.. and have read and searched!
I get an error message - error / support code - 80072ee2
I am wondering if I need some kind of certificate....
I was hoping to find a way to synch with the Exchange Server using,
1. my PC via a cable,
2. my PC via WiFi,
3. via GPRS when I am out and about,
4. via WiFi when I am out and about.
Should I be able to achieve all of these? OR am I expedcting too much !
Any help appreciated!
Ofiaich
ofiaich said:
Hi freenfast!
I want to connect to my uni's Microsoft exchange Server.
I am not successful though.. and have read and searched!
I get an error message - error / support code - 80072ee2
I am wondering if I need some kind of certificate....
I was hoping to find a way to synch with the Exchange Server using,
1. my PC via a cable,
2. my PC via WiFi,
3. via GPRS when I am out and about,
4. via WiFi when I am out and about.
Should I be able to achieve all of these? OR am I expedcting too much !
Any help appreciated!
Ofiaich
Click to expand...
Click to collapse
I believe if you go to https://(your university mail server)/server.cer in your Pocket IE, you will be asked to save the certificate. After you save it, you should be able to access your school's exchange server directly.
Hope it helps,
- TKN
Hi tariq_niazi!
thanks for your quick reply!
tariq_niazi said:
I believe if you go to https://(your university mail server)/server.cer in your Pocket IE, you will be asked to save the certificate. After you save it, you should be able to access your school's exchange server directly.
Hope it helps,
- TKN
Click to expand...
Click to collapse
I have added a screenshot below. The message is
the requested url/server cert was not found on this server !
My servers address for email logon in is http://owa. uni name. co. uk
But I did type https://owa. uni name. co. uk/server.cer in Pocket Explorer !
Ofiaich
hmmm I guess it works differently for servers running Microsoft version of Exchange Server. But I run a Kerio Mail Server that also has this exchange capability, I can simply get the certificate over the air. Let me check if my university gave any instructions on how to download the certificate (it there is any). Let me get back to you as soon as I can.
- TKN
Thanks very much tariq_niazi !
I was told by the university that they do not use certificates but their information setting up a XP Laptop to work with the new server clearly states that you need to "check here" to Vaildate server certificate.
Then there is certificate called GTE CyberTrust Global Root !
As I had typed before, my hope is to be able to do these,
1. my PC via a cable,
2. my PC via WiFi,
3. via GPRS when I am out and about,
4. via WiFi when I am out and about.
Thanks for your time !
Ofiaich
My university (Cal Poly Pomona) uses a certificate from Thawte Premium Server CA which is already in my Pocket PC by default. That is why I am able to sync with their servers using SSL. You can check and see if your school uses a SSL certificate that is preinstalled in your device by double clicking on the security icon in your browser when you go to your email login page. There are ways I remember to export a PC version of SSL certificate to Pocket PC certificate using a tool. I cannot remember but if you google around, you should be able to find it. I believe the file format for that SSL certificate for your Pocket PC will be der instead of cer in my case.
Hope it helps,
- TKN
Hi tariq_niazi!
thanks again for your time... !
tariq_niazi said:
There are ways I remember to export a PC version of SSL certificate to Pocket PC certificate using a tool. I cannot remember but if you google around, you should be able to find it. I believe the file format for that SSL certificate for your Pocket PC will be der instead of cer in my case.
Hope it helps,
- TKN
Click to expand...
Click to collapse
Yes, I just checked tools -> Internet Optons -> Conten -> Cerficates
and sure enough the GTE CyberTrust Global Root is in the tabbed list of Trusted Root Certificates.
There is also an 'export option' which then launchs a wizard.
There are now 3 options for the format to choose
DER Encoded binary x.509 (.CER)
BASE-64 Encoded x.509 (.CER )
Cryptographic Message Syntax Standard PKCS #7 Certificate ( .P7B )
I can then see if I choose, for example, the first one, that I have to name the file, choose a location etc and save it!
I guess I can save all 3 types, then find the directory on my Kaiser to copy them to!
Maybe device/windows/system/certdtls ?
Ofiaich !
Let me know how it goes, I am interested in seeing if this method works or not.
- TKN
I will ! I will post here!
Do you think I am correct with my choice of directory on the Kaiser?
I am search for info on that now.
Tomorrow, I might not post........... busy day... but Wednesday, I will definitely post..
thanks again !
Ofiaich
As far as I know, you should be able to click on the cer or whatever file you got and it will install automatically. That is what happened whenever I downloaded the server.cer file directly from my mail server. I am not sure of placing those files in the folder you have mentioned but it does not hurt trying and see if it works.
- TKN
Hi!
I got the certificate on my Kaiser now! Thanks! Imported it to the Kaiser through ActiveSynch
Now I have changed the ActiveSynch settings for calendar and mail, so it checks on the server..
I left Contacts Tasks and Notes on the PC,
I would have thought synching would be quick..
now I get the error message - error / support code - 80072ee2
again............ Hmmmm... nearly there....
I have a new question..! Any ideas what a 'device sms address' is ?
Sleep time for me !
Thanks again!
Ofiaich
Hi!
I am still not successfull with this!
I can synch my Kaiser to the PC and synch contacts, calendar, notes, emails etc but still get the error message - error / support code - 80072ee2
I read elsewhere in XDA Developres to turn off the firewall. I know this is not a good idea, but tried it, no luck with synching, so switched it back on again.
I am frustrated that I can only synch when at home with the PC via cable !!
Ofiaich
FIXED
I managed to fix this in the end. Turns out that Vodafone UK were not blocking emails after all
Go to Connections \ Settings and select "Select Networks".
I changed "...connect to the internet should connect..." to "My ISP" and then it all worked.
This has really puzzled me, because I have not installed any software, or changed any other settings. It just stopped working. I had a similar issue with other software getting data from the internet, which again involved changing a setting in Connections.
It's all a ball-ache to be honest, and probably one of the worst things about Windows Mobile.
Hi!
I tried that to see if it sorted my problems too....
But I still get error / support code - 80072ee2
I am sure the university is doing something with their server !!
I am out of ideas....
Ofiaich
Hi!
got the Microsoft Exchange Server working now....
Outlook 2007 PC address on the PC was different to what I should use for synching with the Kaiser...!
Strange but T_r_u_e !
Attachments in Hotmail still do not work, but don't care...! The email throught M.E.S. gives what I need !
Ofiaich
Glad to hear it!
- TKN
Hi all
i have a curious question i hope someone might be able to answer (maybe youve had this problem before in the past too?):
i have an exchange server, a laptop and this phone - the phone pulls emails from the exchange server - the phone is occasionally plugged into the laptop via usb - what i need is to synchronise the phone with the exchange server, and then synchronise the phone with the laptop, so effectively pulling the emails off the exchange server with the phone and then pulling them off the phone onto the laptop.
ive tried every way to do this but it seems that the phone will only let me synchronise with the exchange server _or_ the laptop, not both at the same time which is kinda annoying - am i missing something obvious here or is it just not possible?
thanks for reading this rambling confusing wall of text! i lubs joo <3
I'd definetly be interested in the solution, cause I'll be getting an exchange account soon.
i think the only way u can go about that would be to add the another email account to your phone so it pulls the emails directly off the imap/pop server
Solution to your problem
If you want to use activesync with 2 PCs or activesync and MS Direct Push you have to set the following registry key:
[HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\EnableNonLocalCrossPollination] = (DWORD) 1
----------------------------------------------------------------------/\
-------------------------------------------------------------------No space [EnableNonLocalCrossPollination] (bug in editor?)
This will also work when you want to synchronize with 2 different Exchange organizations (my situation).
Good luck, Cesare
wahey! thanks for that Bluetec! i shall give it a shot as soon as she comes back and let you know how it pans out.
thanks again!
p.s. yea the editor puts spaces in very long unbroken words to make sure it doesnt distort the html rendering of the page
hi friends,
I want to configure my Xperia with my official Microsoft Exchange server. THe problem i am facing that when i connect my Xperia to the PC and it is synchronized with my outlook it can download all the mails/contact etc...
But i wanted that if i am on move, i can still get the mails directly on the Xperia.
I tried to configure exchange server from Active Synchronization Menu --->configure server , and it give me msg its the same as your look web access server and everything okay, but when from Messaging Menu if i try to send the email or do Send/ Recieve for my outlook, i am not able to recieve/send emails.
Is there anyone else having the same problem, Help will be appreciated.
Thanks
Jade
??? what ???
idont understand your whattt?
either my question is confusing for you ?
Regards
Jade
I don't understand the question either.
When you start the ActiveSync application (on your device) and click Sync, it will either synchronize with Exchange or display an error message if it doesn't work. Assuming it doesn't sync successfully, what's the error message that is displayed?
Well when i configure it from STart--->Active Synchronization and put all the server details over there it configure my settings, and give me msg that the Exchange server is same as that of your outlook.
But when i press the send/recieve button for the outlook email , it keep on showing connecting and later say error Synchronizing.
Um...
You want to ActiveSync your phone with the PC over the Internet?
JYousuf said:
Well when i configure it from STart--->Active Synchronization and put all the server details over there it configure my settings, and give me msg that the Exchange server is same as that of your outlook.
Click to expand...
Click to collapse
Ah.. I assume you're entering your email address, username, password and domain, then ActiveSync tries to do the automatic configuration and then displays a text box to enter your server address? If so, the automatic configuration didn't work and you have to enter the server address manually (which is the same as the server address configured on your desktop Outlook (check your Outlook configuration if you're not sure) or the address of Outlook Web Access, maybe something like mail.whatever.com).
JYousuf said:
But when i press the send/recieve button for the outlook email , it keep on showing connecting and later say error Synchronizing.
Click to expand...
Click to collapse
Please try to sync using the ActiveSync application. It will display an error message, which will probably help to find the problem.
orelsi said:
Um...
You want to ActiveSync your phone with the PC over the Internet?
Click to expand...
Click to collapse
Microsoft Exchange is pretty cool
Have you checked both Mail for Outlook and WM Active Sync in your configuration? For your needs you may only activate Mail for the Server, not the PC connection. Look also for other conflicts like tasks and so on.
I think i am not able to elaborate my problem clearly. Let me do again
I am having a corporate account and that is configured on my Microsoft Outlook and i receive all my corporate mails over there.
Now as i did on my SE P990i, i have set the same corporate account which use Microsoft Exchange Server on my Mobile, and that i wanted to do on Xperia too. So that i can recieve the emails on my computer and on Xperia.
But i cannot configure it even having the right settings for exchange server. and it keep on showing connecting......... but do nothing.
Thanks
Jade
I made few change in the settings and now getting this msg
Microsoft Exchange:
Result:
The security certificate on the server is not valid. Contract your exchange server administrator to install a valid certificate on the sever.
View support code: 0x80072F0D
=====================
But the same Microsoft Exchange server works fine for me on P990i, and its not possible to contact my head office in USA just to ask them install any certificate for me ):
any other solution.
Regards
Jade
JYousuf said:
I made few change in the settings and now getting this msg
Microsoft Exchange:
Result:
The security certificate on the server is not valid. Contract your exchange server administrator to install a valid certificate on the sever.
View support code: 0x80072F0D
Click to expand...
Click to collapse
The most likely cause of this issue is that your company uses a self-signed security certificate instead of a commercial one, which is why your device doesn't trust the certificate. You have to install the certificate to your device to be able to use it:
Open your webmail (Outlook Web Access) site in Internet Explorer, using https (if IE gives you a certificate error too, just accept it)
Click the lock icon (either on the top or at the bottom, depending on your IE version) to view the security certificate
On the "Details" tab, click "Copy to File" and save it (default export settings) to your device or storage card
On your device, install the certificate by launching it through File Explorer.
(You could also disable SSL for the Exchange Server connection, but I don't recommend this at all.)
Also, you will most likely be able to use Push Mail with Exchange, so mails will be delivered to your device right after receiving them, without having to do scheduled or manual Send/Receive .
My friend,
Thanks alot for your reply, i have tried to follow step by step what you said, as also given on this link
http://www.confusedamused.com/notebook/installing-windows-mobile-60-root-certificates/
I was able to generate the certificate and installed it on my Xperia, and can also see it in the certification list, but still getting the same error.
Regards
Jade
JYousuf said:
My friend,
Thanks alot for your reply, i have tried to follow step by step what you said, as also given on this link
http://www.confusedamused.com/notebook/installing-windows-mobile-60-root-certificates/
I was able to generate the certificate and installed it on my Xperia, and can also see it in the certification list, but still getting the same error.
Regards
Jade
Click to expand...
Click to collapse
Hmm, did you install the root certificate or just the web server certificate (step 4 on the page you linked)? I'm not sure, it's possible you need the root certificate and not just the server certificate.
Well i followed all the step given on the link i pasted above. I installed the root certficated, but which server certificate you are talking about, though i followed all the step of that link.
Thanks
Still looking for some possible solution.......
You might want to ask your corporate admin for the exchange server.
They may changed the settings.
you need to enable push internet and configure your exchange for push internet. contact your mobile provider for that. and about the certificates you need to install it in your phone.
My employer hosts a webmail enabled Microsoft Exchange mail server. I am able/allowed to conntect to this server using https://webmail.myemployer.com from all web browsers and from all locations I have ever tried (I travel a lot), except ofcourse from my X1. Neither Pocket Internet Explorer nor Opera works; same result (Error Code 500: Internal Server Error).
I have retrieved the certificate from the mailserver, copied it to the X1, installed it and restarted the phone. Same result (doesn't work, same error code).
Is the access to webmail enabled Microsoft Exchange servers restricted on the X1? Can Exchange block access from cellphones? Is anyone reading this able to access Exchange webmail via SSL?
My ultimate goal is ofcourse to get the mail/calendar/tasks/contacts setup via ActiveSync but realize that I probably need to get this part with the webmail to work first. Colleagues of mine have successfully set it up on their iPhones, but ever since my first encounter with McIntosh back in 1984 ("an error of type -1 has occurred - Abort - Retry") I just can't stand that crap. I have no idea, but I doubt iPhones use ActiveSync.
if you know your Exchange webmail address, a WM phone can automatically configure Exchange. Open ActiveSync and on the right softkey menu, click "Configure Server" and type in your webmail address, username, pw etc and it'll automatically set up your server for push sync. If it works on an iPhone it is definitely enabled.
Close, but no cigar. The ActiveSync setup doesn't work and returns 0x85010004 "Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server administrator." I have verified the right settings at least five times. It doesn't work.
Activesync needs to be configured separately on the exchange server to work wirelessly.
Have you tried to put /owa/ at the end of the URL in your browser?
Yes. No luck. When I enter the URL above in the address field of a browser and press enter it eventually (in the successful case) changes into something like https://webmail.myemployer.com/exchweb/... but this is not the case when trying to access same URL from the X1 (then it simply stops with the 500 error code).
Is anyone reading this able to access MS Exchange webmail over SSL with the X1?
This is strange. Have you tried your account on an iPhone? There might be a problem that is isolated to your account only.
Edit: If you are using Exchange 2003 this might be a server problem. Refer to:
http://support.microsoft.com/kb/817379
Yes, I Have
I access my company email account via MS exchange webmail on my X1. We dont use a 3rd party website, just type in the IP address of our server followed by "/exchange", dialogue box pops up for username and password and im in. Nothing had to be set up on the phone but, IE does not work ...has to be Opera and Im currently using the version that came with the phone.
I also had the same issue of Outlook Mobile Access disabled at Exchange, but Outlook Web Access enabled. Try Seven"Out Of Office" OWA connector or eMoze, both of them worked for me. Seven enabled GAL/Directory lookup as well...
Thanks. I tried adding /exchange without luck but was able to atleast get to the login page with the following URL (which I copied from my laptop after successful login): https://webmail.myemployer.com/CookieAuth.dll?GetLogon?curl=Z2F&reason=0&formdir=2. I can enter my user name and password and even click on "Login" before I get the 500 Internal Server Error message.
Strange...
I've also looked at Seven and emoze. Didn't even know they existed. Thanks for the tip! Seven seems operator dependant and as my operator charges €10 per month for it, it kinda fell out of the picture. Emoze can successfully fetch my e-mail through the OWA (webmail.myemployer.com + usr + pwd) and it works like a charm.
Almost...
Emoze has some pretty severe issues with its calendar synchronization in that it handles repeat calendar entries incorrectly. Emoze will keep adding duplicates of these in an eternal loop (about one duplicate per minute). I had to use a tool called Allcleanup to wipe all calendar entries. So a warning there. Also, emoze will add some corny "this mail sent by emoze" on all outgoing e-mails and this seems to be unavoidable, even in the pro version. Plus emoze handles character sets incorrectly (Scandinavian/German characters like ÅåÄäÖö are not translated correct). But if you "just" want to be up to date with your inbox, emoze works fine I guess. I now use GoogleSync and ActiveSync with Gmail and Calendar, emoze for work mail and contacts.