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[Q] Dead/stuck pixels on the Nook Color?

Hi,
I got a Nook Color for Christmas and instantly fell in love with it once I realize it was running Android and could be rooted.
The problem is that it had a few dead pixels, so I returned in and got another one. This one had 1 stuck pixel and 1 dead pixel. So I returned it again. This latest one still has 1 dead pixel. I've returned that one as well. I bought the last 2 NCs from a different store than the first.
I'm thinking I might just buy TWO of them at this point, and hopefully one of them will be pixel-perfect, then I can just return the other one.
Kinda frustrating, is anybody else having problems like this? Are there any Nook Colors out there without any dead pixels?

u have to be very unlucky lol
3 bad nooks in row lol
just trolling... i have no problems with mine

The one I opened Christmas morning had one dead pixel. I returned it and got one that didn't have any problems.

Mine has a dead pixel, right in the middle of the screen. I'm going to exchange it when I manage to dig myself out of the snow. Did you have any problems returning/exchanging? My wife got mine from BN.com, and I'm hoping I can exchange locally...

I have one stuck pixel, but doesn't really bother me.

RChadwick said:
Mine has a dead pixel, right in the middle of the screen. I'm going to exchange it when I manage to dig myself out of the snow. Did you have any problems returning/exchanging? My wife got mine from BN.com, and I'm hoping I can exchange locally...
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Mine was bought at a store but I had no problem exchanging. The manager even knew what a dead pixel was to my surprise. She didn't even take more than two seconds looking at the screen before exchanging it.
I'd call a store and see if they'll do that for you.

RChadwick said:
Did you have any problems returning/exchanging? My wife got mine from BN.com, and I'm hoping I can exchange locally...
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Click to collapse
Mine was purchased locally from B&N and returned at the same store without a problem. The second/third NCs were from Walmart, and I also didn't have any problems returning those.

Been there, done that
I am on my 3rd nookColor now.
First had 6 stuck pixels and the second had a bad touch screen.
It suffered lots of random presses that prevented me from completing the setup process.
Third one seems ok, but I must say I am not impressed with the build quality so far.
I bought mine from the local BN and did not have a problem returning the first one.
However they were not keen on the second exchange, kept telling me I needed to type slow on the screen and it happened to them at first too.
So I said if they could complete the sign in process I would keep it. They could not make it work either and had to take it back, but still claimed I was not typing correctly.
YMMV however.

Bobb_o said:
The one I opened Christmas morning had one dead pixel. I returned it and got one that didn't have any problems.
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Sam thing happened to me. Had to return it, but the next one is perfect.

No problems here, but I hear it can be hit or miss when it comes to dead pixels. Sounds like you were pretty unlucky OP, don't be discouraged until you get a good unit.

Well. I've noticed a flicker on about 15-45ish percent. I'm not sire if the other one had the fluked but im just going to keep this one and either use low brightness ir 50%.
Sent from my LogicPD Zoom2 using XDA App

PinkGator said:
No problems here, but I hear it can be hit or miss when it comes to dead pixels. Sounds like you were pretty unlucky OP, don't be discouraged until you get a good unit.
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Whew, well!
So, today I bought another NC from Walmart. Had some dead pixels, but off to the side so not as bad. Kept that one for the moment and bought ANOTHER one from B&N, that one had dead pixels near the center of the screen, so I returned it promptly.
I thought about then keeping the one with the dead pixels near the edge (from Walmart), but I knew that Walmart had ONE Nook Color left on the shelf so I went back and picked that one up. Examined it in the car and .. PERFECT!
Returned the one I bought earlier and I'm a happy camper.
So, sixth time was the charm! Took forever but I'm in a good mood today now.

MkFly said:
Whew, well!
So, today I bought another NC from Walmart. Had some dead pixels, but off to the side so not as bad. Kept that one for the moment and bought ANOTHER one from B&N, that one had dead pixels near the center of the screen, so I returned it promptly.
I thought about then keeping the one with the dead pixels near the edge (from Walmart), but I knew that Walmart had ONE Nook Color left on the shelf so I went back and picked that one up. Examined it in the car and .. PERFECT!
Returned the one I bought earlier and I'm a happy camper.
So, sixth time was the charm! Took forever but I'm in a good mood today now.
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Geez. It took 6? That's pretty poor quality control on B&N's part.

The 1st one I bought had a speaker problem and a dead pixel, the 2nd had dead pixels, the 3rd had a stuck pixel, the 4th is solid and flawless. Kind of sucked to have to return something so many times, but BN was really cool about it.

My first had a speaker problem, too. I'm on my second and hopefully last.

A friend is helping me get one from US, first & second had dead pixels & cracks on screen! Interesting point is that they don't change it at local shops because it was bought online, new ones have to come from B&N HQ which is taking ages now! Quality control is really awful!

Mine got a piece of dust under the screen. Took it back and the new one had two stuck pixels right in the middle of the screen. Took it back and opened the new one in the store with the sales person right there. Stuck pixel right in the middle of the screen. I ended up getting the very first one with the dust back...just didn't feel like messing with it anymore. The dust is clear over on the right side of the screen...with luck it may work it's way out.
I have to agree...from all the reports of stuck/dead pixels it seems like QC has been shoddy. Might have to consider the extended warranty on this thing.

OK so there's nothing we can do about it? B&N should calls this batch of faulty devices & replace them all, it's not acceptable for a E-Reader to have broken displays, the main role of this thing is to show material right!

Eienkei said:
A friend is helping me get one from US, first & second had dead pixels & cracks on screen! Interesting point is that they don't change it at local shops because it was bought online, new ones have to come from B&N HQ which is taking ages now! Quality control is really awful!
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Click to collapse
I can't believe how AWFUL their QA is on a $250 device! I broke down and bought one yesterday morning.
It has no dead pixels, but I'm having a b!tch of time inserting that stupid mini-USB cable, which presumably should insert/remove fairly easily/smoothly. Managed it twice yesterday, but gave up this morning, so this one's going back as soon as B&N opens. (I had this vain hope that it would work it's way smooth, but no go...)
I'll give them one second chance, but if there's ANY problem with #2 it's going back, and I'm returning with cash.

My first had dust and a dead pixel.
Second has a stuck pixel on the bottom right.
Bought at Best Buy who now has included tablets on the 14 day return policy.
I rarely see the pixel, but when watching videos etc, the screen usually has a black frame around it and it glows bright white which is a bit distracting.
These things are out of stock at most of the stores near me.
I don't know if I should try to return it again, risking one thats worse, or just keep it, or get a full refund and buy later..
I won't buy again from Best Buy since they were not happy exchanging the first one.
Uggg...

Had it for less than a week and screen dead

Last night my phone got a text and when I took it out my pocket the screen would not turn on. It was just blank. The buttons next to the home button still light up and the LED light still flashes. Vibrate still works etc. I took the battery out and out it back in... nope the screen is buggered. It has no water damage and it hasn't been dropped etc.
Just thought I would post this in case anyone has any similar problems.
I'm so angry If I'm being honest... my phone store wouldn't even send it away for me... they asked me to phone customer services and pack it and send it away myself. I have exams etc so its something I refused to do. Thankfully another store helped me out but I have never been so angry at a combination of companies. I have already spend £100 up front for the phone. Now I have no phone and apparently there is none in stock so I'll have to wait until they are ready. Not even given a replacement.

tartanarmy1 said:
Last night my phone got a text and when I took it out my pocket the screen would not turn on. It was just blank. The buttons next to the home button still light up and the LED light still flashes. Vibrate still works etc. I took the battery out and out it back in... nope the screen is buggered. It has no water damage and it hasn't been dropped etc.
Just thought I would post this in case anyone has any similar problems.
I'm so angry If I'm being honest... my phone store wouldn't even send it away for me... they asked me to phone customer services and pack it and send it away myself. I have exams etc so its something I refused to do. Thankfully another store helped me out but I have never been so angry at a combination of companies. I have already spend £100 up front for the phone. Now I have no phone and apparently there is none in stock so I'll have to wait until they are ready. Not even given a replacement.
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I had a similar issue with my first S4. It randomly rebooted numerous times and I had it for a little under a day. I took it back the next day and swapped out my white S4 with a black one and all has been well thus far. My buddy also had an issue with his screen as well. He went to put a case on it and the screen flickered and died. He too had to get a replacement. Your situation is a little more drastic but it seems we aren't the only ones with screen issues.

travisw0204 said:
I had a similar issue with my first S4. It randomly rebooted numerous times and I had it for a little under a day. I took it back the next day and swapped out my white S4 with a black one and all has been well thus far. My buddy also had an issue with his screen as well. He went to put a case on it and the screen flickered and died. He too had to get a replacement. Your situation is a little more drastic but it seems we aren't the only ones with screen issues.
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It is ridiculous that the screens are faulty in the first place but if they could just give me a new one like yours I would have been as happy as larry. Did you lose all the apps etc you had downloaded? I bought ice age and everything =/
apparently my phone company only replaces new items within 7 days. If my screen broke tonight instead of last night I would not have been given a replacement and would have got a "re-furbished" one. ARRRHHHH I would have torn the place down if they had said that to me!

I've had got mine 4/29 and have had no issue except for that lag when to much crap is open in the background.
Sent from my SPH-L720 using xda premium

My issue is the red hue with pure black backgrounds
Sent from my SPH-L720 using xda app-developers app

I had my phone for about 2 days and I noticed that the screen would flicker. Since it was my first Amoled I just figured it was something I would have to get used too. Well the flicker started to get worse and even made it difficult to read anything on the phone. So I took it into sprint and told them I wanted a new one, not some returned or beat up phone.
There was a problem with the screen after all and they did give me a new in box phone. Haven't had an issue since. With any new product it just seems you might get lucky.

Dead Pixel?

My watch looks to have developed a dead pixel between the 11 and 12 o'clock position (in attached photo, you can see it as a darker spot on the white face).

Try this: https://play.google.com/store/apps/details?id=net.lab102.watchstuckpixels&hl=en_GB

That might be the exact same pixel which died on mine a few days ago...

Interesting - yours looks slightly further from bezel but very close.
I wonder what the return policy is for dead pixels?

hello,
It can not be coincidence. I had a defect in the same place !!
Watch I have sent a complaint. I looked through the microscope and defect pixel but not one circle over about 4x4 pixels.
I'll let you claim ...
Sorry for bad English - Google Translate

I have a couple dead pixels right at the 11:00 mark too. But closer to the edge.
Stuck pixel fixer app does not fix it
Do you guys think there's a pressure point under the OLED that's squeezing and making that particular corner more vulnerable? If so, opening up the watch and relieving the pressure on that corner could fix it.

I had a, not dead pixel, but a stuck pixel that was most visible on green backgrounds, i got the watch replaced without any fuzz from reseller (i live in Sweden)
Edit: mine was not in the same location as yours are, it was from left to right dead center and from top to bottom slightly below center of screen

Tjotte said:
I had a, not dead pixel, but a stuck pixel that was most visible on green backgrounds, i got the watch replaced without any fuzz from reseller (i live in Sweden)
Edit: mine was not in the same location as yours are, it was from left to right dead center and from top to bottom slightly below center of screen
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Thanks guys - mine was bought from Amazon and they are usually pretty good at replacing stuff. I'll drop them a line as soon as I get a chance.

It's getting worse on my watch. There are about 10 dead pixels by now and a few in a big spot. Amazon told me to call LG first, which is what I am going to do now...

NukeBomB3000 said:
It's getting worse on my watch. There are about 10 dead pixels by now and a few in a big spot. Amazon told me to call LG first, which is what I am going to do now...
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Hmmm - that's worrying. At the end of the day, if Amazon sold it to you, it is their responsibility and (assuming that you bought it in the UK), if it fails in the first 12 months, the onus is upon hte vendor (Amazon) to prove that it wasn't faulty at the time of sale.
In practical terms, I would call LG and if (when?) you get nowhere, phone Amazon back and tell them that LG indicated that it was faulty and should be returned.

Thanks for your answer. I called LG and they were very polite about the issue. They will replace it without charge. I hope that the next one will not develop the same issue after a few months.
OLED-Burn In is not that much of an issue if your display dies after a few months anyway :good:

NukeBomB3000 said:
Thanks for your answer. I called LG and they were very polite about the issue. They will replace it without charge. I hope that the next one will not develop the same issue after a few months.
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That's great news - any idea about the turn-around time?
NukeBomB3000 said:
OLED-Burn In is not that much of an issue if your display dies after a few months anyway :good:
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#Alwayslookonthebrightsideoflife

I'm on my third watch now because of dead pixel problems. One was right smack dab in the middle of the screen, the other was in the 11 o clock position, like most of you.
Luckily, my third watch seems to be just fine, aside from an absurdly thick band that I'm going to replace anyway.

Same to me. Suddenly today i see a couple of dead pixels near 11.

sht0rm said:
Same to me. Suddenly today i see a couple of dead pixels near 11.
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Odd that they all seem to happen at the 11 O'clock position

I had a dead pixel at 11 o'clock also.
I bought LG Watch R 2 months ago, and a dead pixel shows at 11 o'clock a week ago. It's interesting that we all have the single dead pixel at the same position, this must be a systemic problem of this LG Watch R. I will call LG tomorrow.
How can I upload the picture I took for my LG Watch R?

Dead or stuck píxel on lg g watch r oled?
Today this dot appeared on the lg g watch r screen between the 11 and 12 o'clock. Is it a dead pixel or just a stuck pixel? The colour looks red instead of black which I guess means stuck pixel doesn't it? Today I used a watch face that it's only red and that contributes to the idea that it's just stuck instead of dead. I've run a stuck pixel fixer Wear app for 2 minutes and its still there. Any opinions and a fix guide?
http://imgur.com/gallery/DarSNdp
Enviado do meu A0001 através de Tapatalk

JMS74 said:
Dead or stuck píxel on lg g watch r oled?
Today this dot appeared on the lg g watch r screen between the 11 and 12 o'clock. Is it a dead pixel or just a stuck pixel? The colour looks red instead of black which I guess means stuck pixel doesn't it? Today I used a watch face that it's only red and that contributes to the idea that it's just stuck instead of dead. I've run a stuck pixel fixer Wear app for 2 minutes and its still there. Any opinions and a fix guide?
http://imgur.com/gallery/DarSNdp
Enviado do meu A0001 através de Tapatalk
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Click to collapse
MIne looks exactly like yours and in the same location. I just called LG Customer Service and they sent me a packing label to send in for repair. I should have it back in 2 weeks. I'll keep you guys posted on what comes of this.

Got my LGGWR about 3 days ago (1 week after it was sent) and they gave me a brand new one! The one I had sent in had a big dead pixel around the 11 o'clock location and I sent it in without any bands, as I have purchased one from Amazon and didn't want to "lose it". They sent me a brand new unit with the original band even. GO LG!
I have a feeling this one will yield similar dead pixels issues as the original, but I can't really complain at this point.

many dead pixels, bought march 2015

Dead Pixels

I received my brand new Note 8 on Saturday and was disappointed to see that I had a small cluster of dead pixels right at the bottom middle of the screen (near the "home" button). After running a "stuck pixel fixer" app for an hour I managed to get this cluster back to one dead pixel that was showing no signs of life.
Given the price of the phone I decided to return it for an exchange, so have sent it back today and will not get a Note 8 back until later in the week.
Has anyone else had any dead pixel issues? I know it bad luck and can happen to anyone at any time, but I would like to see if anyone else has had problems, just out of personal interest.

Lennyuk said:
I received my brand new Note 8 on Saturday and was disappointed to see that I had a small cluster of dead pixels right at the bottom middle of the screen (near the "home" button). After running a "stuck pixel fixer" app for an hour I managed to get this cluster back to one dead pixel that was showing no signs of life.
Given the price of the phone I decided to return it for an exchange, so have sent it back today and will not get a Note 8 back until later in the week.
Has anyone else had any dead pixel issues? I know it bad luck and can happen to anyone at any time, but I would like to see if anyone else has had problems, just out of personal interest.
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pic?

You want to see a picture of a dead pixel? I didn't have another phone to hand to take one (and a screenshot doesn't work, because you know...it's a hardware issue!) Imagine a tiny black dot somewhere on the screen on all colours except black - it really is very small and can easily be mistaken for a spec of dust on your screen until you notice that it never goes away.

Lennyuk said:
You want to see a picture of a dead pixel? I didn't have another phone to hand to take one (and a screenshot doesn't work, because you know...it's a hardware issue!) Imagine a tiny black dot somewhere on the screen on all colours except black - it really is very small and can easily be mistaken for a spec of dust on your screen until you notice that it never goes away.
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Rotten luck especially as you now have to wait even more time for a replacement. Mine, so far, is fine but I bought the Nexus S that was made by Samsung way back and that had a dead pixel problem. I returned it to the outlet the same day and got a new one. Its a pig when this happens.
At least you are intelligent and reasonable enough to realise that a lemon will happen with all such devices. Shame you have to wait though. :crying:
Ryland :highfive:

None here. I would immediately return the phone for an exchange.

i have the same issue on my phone, but it is on the top of my screen

This happened to me. Received my phone on the 7th, placed another order on the 8th, which I received today, and returned the defective one.

Just return it, be done with it.

Green Verticle Line From TOP to BOTTOM, Left-Middle side of Display

So a little over a week ago i noticed a faded GREEN LINE from the top to the bottom of the 1 month old Google Pixel 4XL. I did some research and apparently its a problem other users are having as well. For the past week, Google pointed their finger at T-Mobile and T-Mobile at Google. T-Mobile attempted to send out a warranty replacement which was a Factory Refurb and I refused due to the fact that the device was under 30 days old, even though buyers remorse is (20) days when ordering ONLINE, Through Care or TMOHelp.
This evening i was contacted by the T-Mobile Escalations Dept. and he seemed like a descent guy, and i explained to him that it took my (7) brand new Pixel 4XLs to get them to finally Carrier UNLOCK the device. How many devices will I need to return before i am giving a NEW replacement device and he couldnt answer it. He advised me that if other people are have said issue, to contact Google and have Google tells the Carriers that the dispay's may be defective and he almost assured me a new replacement.
I am currently awaiting a phone call from Google Escalations Dept regarding my device and these other devices shown on the Pixel 4XL Support Site : https://support.google.com/pixelphone/thread/17476247?hl=en
FYI : I first noticed faded GREEN LINE on a white background page, it cannot be seen if background is dark.
Attached is a photo of my personal Pixel 4XL with faded green line which was sent to Google Support.
Do i smell another Class action Lawsuit???
I added photos from the Pixel Support Group...

I've had my Pixel 4 XL since October 25, 2019 and no green line here.
Sent from my Pixel 4 XL using Tapatalk

TeeJay420 said:
Check out the photos in the link and what model /variant?
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Yeah I checked out the post before replying the first time. I have the Not Pink in 64GB. Funny people mentioned they had it with the Pixel 2 XL as well but that wasn't ever mentioned as one of the major issues with that screen. I had the Pixel 2 XL for 2 years exactly and never had it appear on that phone either. While 16 or so on that thread seems like a lot, it really isn't in the whole grand picture. Yes that's some quality issue but if it was much more common, it would've been mentioned with all the other issues people had with the phone in the following weeks of it's release.
Sent from my Pixel 4 XL using Tapatalk