I have been running Windows Vista x64 Ultimate for some time now. I have been able to sync fine for some time now but all of sudden I am unable to now. I have tried flashing back the original AT&T ROM and still haven't had any sucess syncing it to Vista. I was doing some reading on Microsoft's website and found this solution to the exact problem that I am having.
I have re-installed WMDC 3 times already, so I don't think that's the problem either. I can't do a system restore because my restore only goes back that far. My phone is able to sync fine with Windows XP Professional so I pretty sure it has something to do with Vista, not working correctly.
Here is the error that I get and Microsoft's solution to the problem:
Windows Mobile Device Center fails to connect due to the Windows Portable Device driver failing to load. In some cases, you may be unable to connect and only a red X error icon is displayed in Windows Mobile Device Center. This can be caused by Windows Portable Device driver failing to load. Connect your device
Go to Manager (Computer > Properties)
Find the Portable Devices node
Locate the Windows Mobile device entry
Choose to uninstall the driver
Reconnect your device
I tried following the directions but I am not sure where to go. What is Microsoft talking about when it says go to Manager? I have no idea where that is. Any help would be greatly appreciated. I am been fighting with this for some time now, about a week in all, and I still haven't been able to figure it out.
Oh this ActiveSync issue was thought to be resolved by WMDC but not yet completely. Anyway, you might try the above as Microsoft says. Manager is the Device Manager. You shall find it by right-click on My Computer icon, select Properties and in the Window that opens, a link to Device Manager is at the left top corner. Is that the one you were looking for?
Regards,
Carty..
Carty said:
Oh this ActiveSync issue was thought to be resolved by WMDC but not yet completely. Anyway, you might try the above as Microsoft says. Manager is the Device Manager. You shall find it by right-click on My Computer icon, select Properties and in the Window that opens, a link to Device Manager is at the left top corner. Is that the one you were looking for?
Regards,
Carty..
Click to expand...
Click to collapse
Thanks for the quick reply but I don't think that is it. I have searched through the device manager and couldn't find anything that related to what Microsoft said. I was just wondering if there was something else they were refering to but I was guessing it was Device Manager. However I thought they would just say "Device Manager" if that's what it really was.
Dude, i think you are on the right track. The "Manager" is definitely "Device Manager" although the Portable Devices item will not actually be displayed in Device Manager if the Kaiser / TyTN II is not actually connected to the PC via USB / Bluetooth.
Try connecting the phone to the PC and check Device Manager again. If the Portable Devices heading does not show up with the phone connected the steps suggested by Microsoft may not fix your problem. Let us know how you get on. I have 3 vista PC's here with me so I may be able to help you work it out if you still have no luck.
Cheers
Chris
I needed a hotfix from microsoft before i could even sync mine the first time.....
Related
After a hard reset on the TyTn my computer is no longer detecting it when I connect the phone to USB cable. The computer makes a sound when I connect it, but Windows Mobile Device Centrer say that TyTn II is not connected, and it does not show up in My Computer eather.
I've tryed to delete the partnership and reconnect the phone, but nothing happens.
Can anyone help me please! Now I cant install any of my programs og transfer files between the computer and the pocket pc/phone.
Try this:
tap Start > Settings > Connections.
tap USB to computer.
Uncheck the Enable advanced network functionality box
Try this:
tap Start > Settings > Connections.
tap USB to computer.
Uncheck the Enable advanced network functionality box
I uninstalled Windows Mobile Device Centrer and then tryed the tip you described here. At first it looked ok, my computer detected the device and installed the drivers and reinstalled Windows Mobile Device Centrer.
But my device is still not showing up in Windows Mobile Device Centrer or My Computer
Check your personal firewall settings and open the ports MS asks you to at the Windows Mobile home/support page...
Go into task manager & see if Activesync is running. I have the same problem with my tilt & if I kill activesync then reattach it takes a moment the first time, but then it works.
Make sure you are running the latest version of WMDC. I absolutely could not get WMDC to work with my HTC Wizard for months. After MS came out with an updated version of WMDC (around June, I think) it started working fine.
If you absolutely can't get it to work, consider using emoze for over the air syncing of cal, contacts, mail, etc. (or an on-line exchange account.) I had to do that for a few months until I got it to work. Emoze has the advantage of being free. Unfortunately, neither will allow file syncronization, tho.
There is no activesync running.
And everything was working just fine before my device went "mental" and I had to hard reset. So before the hard reset I could use WMDC on this computer, transfer files and run active sync. But now I cant.
I also got an online exchange account so I can sync calender and contacts. But I want to be albe to transfer files to my computer and install new software.
My WMDC version is: 6.1.6965
Some more info about the computer may help. For instance, I take it from your usage fo Windows Mobile Device Center that you are running Vista. In any case, since the problem is with the computer and not the Kaiser, I would see if the manufacturer would provide some support.
Yes, im running Vista and I buildt the PC my self.
But Im not sure its realy the PC that is the problem, because I made the changes (Hard Reset) to the device and thats what caused the problem.
Anyway, I was hoping for some way to debug/troubleshoot this problem.
I am having the same problem. I sync to any one of 8 computers at work and one at home. Work runs XP PRO and Home VISTA Ultimate x64 all worked fine untill this week. I have not made any changes since the last sync, the computers know it's hooked up due to activesync opening and trying to connect when I plug in via USB. But it never connects. I want to flash to Dutty's newest ROM but can't connect. I sync all contacts and e-mail wirelessly but need the computer to flash (I do not have a sd card yet) Any idead would be great! I have tried the ideas listed above but no joy. I have not hard reset the device as of yet ( I need some things off of it first)
Steve
BUMP
I really need help with this!!! I'm pulling my hair out!
Did any of you that had this problem find a solution? I have the exact same issue except a hard reset will fix it for a while, and then the problem will reoccur a few months later. No software has been added during the time frame. Very annoying.
i've got just the same problem! plaese help us!
i'm not able to install wmdc. it says it is for vista only. i'm currently on winxp. tried to install it via the disc provided..
lipanz said:
i'm not able to install wmdc. it says it is for vista only. i'm currently on winxp. tried to install it via the disc provided..
Click to expand...
Click to collapse
omg!
try activesync for XP. It came with the phone or you can download it from.
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-synch.mspx
My Tilt was last connected 6 days ago on 5/7. But today it will not connect. But before I begin, I DID search the forum. I am running Windows Vista Ultimate 32-bit. Neither Windows Mobile Device Center or Sync Center see my device. I tried starting Active sync from the Connection manager screen but it wont connect.
The only change between now and then was adding a 250gb external hard drive. And I just disconnected it from my computer and no change. The computer attempts to connect to the Tilt and plays the USB connect sound, then a bit later will sound the USB disconnect sound. I checked device manager and saw nothing out of the ordinary. I checked every USB Root Hub and none of them listed my Tilt. I went into event viewer and this error came up:
Log Name: Application
Source: RapiMgr
Date: 5/13/2008 6:31:20 AM
Event ID: 6
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Aaron-PC
Description:
Windows Mobile-based USB device is plugged in but is unable to make a network connection to the desktop.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="RapiMgr" />
<EventID Qualifiers="49152">6</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-05-13T10:31:20.000Z" />
<EventRecordID>2600</EventRecordID>
<Channel>Application</Channel>
<Computer>Aaron-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
</EventData>
</Event>
Click to expand...
Click to collapse
I am getting very annoyed with this. I dont want to delete the partnership since it will erase my calendar off of the device.
I have the Tilt connected directly to the back of the computer and I tried more than one port on the back.
Please help!!
ok so what happens on another computer?
you might try going to a restore point on your pc to the last time it worked.
start/accessories/system tools/system restore
in case your system updated and changed something.
EDIT: disconnect your device. restart the PC. restart your device. after boot is complete on both devices then reconnect the device.
I honestly wouldn't do anything like that until you can find out if it works on another computer. I have heard of and seen a few jacked up mini- USB ports.
ChumleyEX said:
I honestly would do anything like that until you can find out if it works on another computer. I have heard of and seen a few jacked up mini- USB ports.
Click to expand...
Click to collapse
I second that advice!
I had similar issues with windos mobile device center. I can't remember how I fixed it exactly but it had something to do with a service needed for Windows Mobile Device Center to run correctly. Check all of the services related to mobile and make sure they are all running.
I took the phone to work and had another usb cable. It connects and XP tries to find a driver. The device charges on both.
EDIT: I tried ending the partnership and it wouldn't reconnect.
I was able to get it to sync. I had to turn off the use high speed usb option. So I am not sure if I will ever be able to go back to the other form of syncing.
I went to the AT&T store in my area and they rep who sold me the phone came right over and asked if everything was going OK with the phone. I explained the problem and he recommended doing a soft and/or master reset. So with instructions in hand, I got up this morning and backed up all my data to the SD card, then ran the master reset. Same problem!
Have you tried uninstalling Windows Device Center and reinstalling it, also making sure its an updated version?
Yeah, just did that. It will connect with WDC but wont sync. Very annoying. Going to try to ebay the phone.
Aaron78 said:
Yeah, just did that. It will connect with WDC but wont sync. Very annoying. Going to try to ebay the phone.
Click to expand...
Click to collapse
Ebay the phone I will give you a 20 for it?
-McMex
250 and you have a deal.
Hahahahaha
Aaron78 said:
My Tilt was last connected 6 days ago on 5/7. But today it will not connect. But before I begin, I DID search the forum. I am running Windows Vista Ultimate 32-bit. Neither Windows Mobile Device Center or Sync Center see my device. I tried starting Active sync from the Connection manager screen but it wont connect.
The only change between now and then was adding a 250gb external hard drive. And I just disconnected it from my computer and no change. The computer attempts to connect to the Tilt and plays the USB connect sound, then a bit later will sound the USB disconnect sound. I checked device manager and saw nothing out of the ordinary. I checked every USB Root Hub and none of them listed my Tilt. I went into event viewer and this error came up:
I am getting very annoyed with this. I dont want to delete the partnership since it will erase my calendar off of the device.
I have the Tilt connected directly to the back of the computer and I tried more than one port on the back.
Please help!!
Click to expand...
Click to collapse
This is actually easy and it is a well documented issue. Go to "Settings", "Connections" and "USB to PC" and uncheck the "Enable advanced networking capability". Your Tilt will then sync with Vista.
I am not sure why this is such a secret. Microsoft is well aware of this issue.
aretzios said:
This is actually easy and it is a well documented issue. Go to "Settings", "Connections" and "USB to PC" and uncheck the "Enable advanced networking capability". Your Tilt will then sync with Vista.
I am not sure why this is such a secret. Microsoft is well aware of this issue.
Click to expand...
Click to collapse
Don't see this as being the issue as I am running Vista as well and don't need to uncheck the advanced capability.
everything becomes an issue when one doesn't want to learn.
Alot of people are having problems making the switch to vista, i created this thread to help out making the move easier and help solve some compatability issues, as currently they aren't very easy to find all in one place. This thread is a depository for vista how-to's and fixes. I will continue to updates it as i find problems and solutions.
-----MY KAISER ISN"T BEING READ BY WINDOWS VISTA!!!!!-----
If your kaiser isn't being read by windows vista there is a pretty simple solution, you just need to disable advanced networking on your kaiser. To do this go to:
START----SETTINGS---CONNECTIONS---USB TO PC---UNCHECK THE BOX
After you do this your computer should greet you like r2d2 and install drivers and then connect to WMDC.
If you have further problems try swapping usb cords or using a different usb port (you have to connect via usb for the first time.)
------Using your device as a modem--------
WARNING tethering your devise is usually in violation of your contract, you will be able to use your phone as a modem but if you start using "excessive" amounts of data you could get in some trouble.
This is also a simple fix and requires only that you use the program "internet share" on your kaiser. (if you don't have it you can get it here thanks to ericc191) download the file and unzip the two items in it and place them in the windows directory. You can then create a shortcut and place in Windows>Start Menu>Programs.
Run the program and then select the type of connection you would like to use, bluetooth or usb. if you use bluetooth you will need to set up a partnership before hand. Personally i recommend usb because it is more secure won't kill your battery because it is plugged in and charging. Choose the internet service you would like to connect to and then push "connect" (left soft button.) Vista should automatically install the modem driver connect to your phone AS A MODEM. You will not be able to transfer file at this point as vista is recognising your phone as a modem, not as a windows mobile devise. you will not be connected to windows mobile devise center(WMDC.)
----I can't read my files or set up my device!----
Is your device connecting to WMDC? if not read "my kaiser isn't being read by windows vista." If your device is connected make sure you have disabled programs such as "MY MOBILER" as they do not react the same way as they do with active sync.
----Flashing in vista is here!!!
I take no credit for this, A big thanks to MrVanx as he made this tutorial possible!
One problem with windows VISTA is that it uses the new "Windows Mobile Device Centre" and not activesync which we are used to, thus our standard RUU programs will not upgrade our Hermes devices as in windows XP. This guide will show you how to configure VISTA to work just the same as XP with our RUU programs.
NOTE: PLease Download the latest version of WMDC before attempting this.
You will need winrar to extract the files
First of all you will need one of these drivers depending on your version of Vista:
Windows Vista x32 Usb Driver
Windows Vista x64 Usb Driver
NOTE TO x64 WINDOWS USERS, you will need to boot up with driver signing enforcement turned off. To accomplish this, you will need to press F8 during boot up. If you do not do this, the 64 bit drivers will not install properly and this tutorial will not be of any use to you.
And of course you will need the Vista RUU
Extract the contents to a folder on your desktop, call this folder "AS_DRIVERS". It contains the drivers from activesync which we will use instead of the native VISTA WMDC drivers when the device is in bootloader.
1.Now you must enter the bootloader on your device, to do this press and hold both the side ok button and the power button then put your stylus into the hole on the bottom of the device, your device will reset and show the red blue green bootloader screen. LEAVE THE DEVICE IN BOOTLOADER MODE and connect it using the USB cable to your VISTA PC.
2.Now navigate into the WMDC (Start>All Programs>Windows Mobile Device Center) and click on the "connection settings" menu icon.
3.In the connection settings menu untick "allow USB connections" then press OK.
4.Now exit the WMDC and return to the desktop, go into the start menu and type "Services", this will take you into the local services dialogue and show a list of all services either running or registered with your pc.
5.Scroll down the list and make sure these services are present:
Windows Mobile-based connectivity
Windows Mobile 2003-based connectivity
If these services are not started then double click each one and set them to Automatic start by clicking the "startup-type" drop-down menu and selecting automatic then click the start button in the same window, apply the setting by pressing OK. Now return back to the desktop again.
6.Go into the start menu and type "Device Manager" then run, this will take you into the device manager. Click the "+" symbol next to "Mobile Devices" and double click on "HTC USB Sync".
This will bring up the properties of the currently connected device (the Kaiser in bootloader).
7.Go to the "Driver" tab and click "Update Driver".
8.Click "Browse My Computer for Driver Software".
9.Select "Let me pick from a list...."
10.Click the "Have Disk" button.
11.Click "Browse" and navigate to the AS_DRIVERS folder we created earlier.
12.
Vista x32 users select the file "wceusbsh.inf"
Vista x64 users select the file "wceusbshx64.inf"
Click open.
13.click next and the driver will be installed (wait a moment).
14.Press close and escape back to the desktop now.
Now we must stop the WMDC process, start the task manager by pressing Ctrl+Shift+Escape.
Click the WMDC line and click "End Process". In the confirmation window, again press End Process.
Now re-enter the WMDC and re-enable USB connections (click connection settings and tick the box "enable USB connections").
Your RUU programs for HardSPL/Radios/WM6 ROMs should now run as desired once you are synced with WMDC. Since we have updated the driver which Vista uses when the device is in bootloader mode.
NOTE:: This technique is still in testing! It has been proven to work though!
The Vista Version of MTTY can be downloaded from dave daveshaw's site (http://taeguk.co.uk/xda)
Thanks dave!
------reserved---------
Did installing vista 32bit drivers help anyone?
I had this problem before but not anymore as I am using a shorter usb cable that was used to power portable hard drive and now it connects every time and charges phone faster.
moddin said:
Did installing vista 32bit drivers help anyone?
I had this problem before but not anymore as I am using a shorter usb cable that was used to power portable hard drive and now it connects every time and charges phone faster.
Click to expand...
Click to collapse
vista 32 bit driver is actually the driver from active sync, they should allow flashing, they won't necessarilly "help" with anything beyond that... does that answer your question?
The Vista Version of MTTY can be downloaded from my site (http://taeguk.co.uk/xda) - it's not my work, I just keep a mirror.
Ta
Dave
Well... It's good BUT i never had any problems with Vista really! More with Xp than with Vista! At least with Original Rom and Mobile device manager, no problems, everything works perfectly!
DaveShaw said:
The Vista Version of MTTY can be downloaded from my site (http://taeguk.co.uk/xda) - it's not my work, I just keep a mirror.
Ta
Dave
Click to expand...
Click to collapse
Thanks dave i'll put it in the original post
bandit2xx said:
Well... It's good BUT i never had any problems with Vista really! More with Xp than with Vista! At least with Original Rom and Mobile device manager, no problems, everything works perfectly!
Click to expand...
Click to collapse
same here. Now an XP user but never had any problems with Vista. Flashed ROMs daily...
Hi
I'm posting for my brother, he has a Kaiser and is trying to connect to his windows vista 32 computer. Problem is that he can't get the drivers to load for nothing good! He has tried everything you wrote here and still it won't detect the Kaiser! Whatelse can he do?
Regards
maw said:
Problem is that he can't get the drivers to load for nothing good!
Click to expand...
Click to collapse
If Advanced Networking is disabled on the phone, the next thing to check is that the latest version of WMDC is downloaded and installed on the Vista PC (and reboot after that before plugging in the phone just to be on the safe side). Yes the last step is on the previous page but you may have missed it....
Hi,
I am getting a bit frustrated over this.
When I connect my X1 to my Vista x86 nothing happens (well the USB task tray icon show for about a second and vanishes again).
When I disable the "advanced option" in the USB/PC connection settings in the X1 I at least get a USB connection with something identified as "PocketPC USB Sync".
Any idea why this is happening and how I can get a real connection with the win mobile device center?
Thanks for helping me out!
Cheers,
Tillman
maybe give this a try:
http://modernnomads.info/wiki/index.php?page=Windows+Mobile+Device+Center+Troubleshooting
I've once had the issues of not able to connect my Windows Mobile device with vista too, and it can get very annoying.. good luck with it.
You might want to try and disable the firewall and then connect the device. I had this problem with Sygate Personal Firewall (sygate was bought by symantec and personal firewall is now terminated and no longer available)
Thanks for the quick response guys!
I already tried disabling the firewall (nod32) but that did not help.
Also checked all services - everything is peachy in that department.
But still - no connection.
When I switch back to "legacy mode" (disabling the advanced option in usb/pc settings on the device) then the device will tell me that I need to install active sync 4.5 or higher and wmdc still does not connect.
This is really strange...and annoying and the same time.
Any more ideas or any way for me to debug what's going on?
Thanks for you help!
Have you intalled "Windows Mobile Device Center 6.1" on your Vista-PC?
The MobileDeviceCenter should be standard without the need to install...
At my Vista Home the X1 had no problems to connect.
Open the Mobile Device Center and delete all old connections of other PPC. Then start your PC again, Softreset your X1 and try again. This should help. I had the problems too, when first connecting, because he didn't liked my G900-connection which was first
After this I too could install my G900 again and no problems since yet (2 weeks).
pf said:
The MobileDeviceCenter should be standard without the need to install...
At my Vista Home the X1 had no problems to connect.
Open the Mobile Device Center and delete all old connections of other PPC. Then start your PC again, Softreset your X1 and try again. This should help. I had the problems too, when first connecting, because he didn't liked my G900-connection which was first
After this I too could install my G900 again and no problems since yet (2 weeks).
Click to expand...
Click to collapse
Well sometimes the Mobile Device center could stuff up or not work due to some issues such as installation of Mobile Device Center 6.1 went wrong. I have experienced that I think I didn't follow the procedures correctly and things just wouldn't work. Eventually I had to do some uninstall and reinstall many times to finally get it working.
When I first plugged mine it it installed some drivers but didn't show up in the Mobile Device Center; unplugging and replugging in caused it to work...did you change settings in between plugging in for the second time?
What I have tried so far (and nothing worked):
Uninstall / reinstall WMDC
Uninstall / reinstall Win Mobile Remote Adapter (yes, this does show up once I am connected with "advanced" USB mode)
Uninstall / reinstall "PocketPC USB Sync" (shows when X1 is set to legacy USB mode)
When in "advanced" mode I can also see a new LAN connection showing up in network overview.
The same X1 on a different Vista 32bit right next to this one will connect just fine. So it's definitely about a driver or config thing with this Vista.
This is driving me...well you know what.
btw, you did try restarting your comp when performing some of those steps, and you did try different USB ports right?
I know that you had to ask.
Yes I did. I have rebooted the system several times in between all those reinstallation tasks.
By the way. When I am in USB legacy mode and reconnect the USB cable then the X1 will show a messagebox telling me that it's connecting with the host and that the user credentials / user account (having to translate here) are correct.
But still NO connection visible in WMDC.
I had the same problem with my X1. I assumed that because my HTC Diamond worked the X1 would as well.
I finally installed WMDC from the SE install cd, and bingo!! al good. Hope it works for you...
Wow!
Even though it does not work (yet) it's showing some new signs.
Installing WMDC from SE disc fails at 99% progress and then rolls back.
There's gotta be some installation error log this, right?
Thanks for coming up with that suggestion. Really, I should try installing from vendor CDs more often instead of hunting down the latest version on the net.
TillmanZ said:
Wow!
Even though it does not work (yet) it's showing some new signs.
Installing WMDC from SE disc fails at 99% progress and then rolls back.
There's gotta be some installation error log this, right?
Thanks for coming up with that suggestion. Really, I should try installing from vendor CDs more often instead of hunting down the latest version on the net.
Click to expand...
Click to collapse
maybe give event viewer a try and check under Windows Logs (not sure if it will be application or system tho)
just in case you aren't sure, in vista either type in "Event Viewer" in the start menu search bar, or type in "eventvwr"
Don't you just like vista?
That helped (to install SE's WMDC). The issue was that my HTC Universal was still connected to one USB port (for testing purposes since that device is not recognized either).
As soon as I unplugged the HTC I was able to complete the WMDC installation.
Unfortunately though it still won't connect to my X1.
Any more ideas?
what is your settings in Windows Mobile Device Center connection Settings?
Well here is my settings that is working with my x1:
Allow USB connections checked
Allow connections to "DMA"
This computer is connected to "Automatic" (this shouldn't matter)
Allow automatic device authentication checked
Allow data connection on device when connected to PC (this shouldn't matter either)
also, while this link was in the first link that I have posted for trouble shooting, just want to make sure you actually tried The offical Windows Mobile Device Center troubleshooting guide?
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-troubleshooting.mspx
namely these steps:
Quote"
If Windows Live OneCare is installed on your machine, it may be blocking the device connectivity. Please click here for the steps to configure Windows Live OneCare to allow the device to connect.
My device wasn’t connected during this installation.
While it is not a strict requirement that you have a device connected during the installation process of Windows Mobile Device Center, we highly recommend that you do.
"
I didn't have the DMA set (changed that now). Everything else already was like you described and it does not work.
This really freaks me out. I always hated my iTunes/iPhone connectivity but that honestly works much smoother. Of course I do understand that this behavior is non standard as I have experienced myself that the phone works with my other Vista machine but that does not really help me here.
Any update on this? I am having the same problem.
I'm having the _exact_ same problem too, but in Vista x64. I don't know why WMDC can be such a c**t sometimes, as I have never been able to 'sync' with my Media Center PC.
My only saving grace is that my laptop has Bluetooth, and syncing works great on it. I have never had success connecting the USB cable (with many options changed around of course) to either of these computers. Only Bluetooth syncing works for me...
Hopefully we can find the answer!
What USB cable are you using??? the one that came with Xperia??? Cos the one that came with my Xperia never worked out of the box, it could only charge...
I also got another extra cord which came in another box, that worked fine for both syncing and transferring data until today, now it says USB device not recognized, maybe I was trying the flash X1 with new ROM through SEUS, did the whole lower volume key and power button to get the 3 strips.
Now I am using the USB cable that came with my external HDD, that's currently working, hopefully it won't fail me.
so any ideas??? I don't want to keep changing cables...
Hello everyone,
I am sure this is one of the most often asked questions around here. But I am going to ask anyway because I've not been able to use the solutions provided before and my research elsewhere has not yielded the results I expect.
So here goes. I have a T-Mobile MDA Vario III connected to a new-built Window 7 (Home Premium version) using a USB cable. On connection, Windows detects a new "Generic RNDIS" device and starts downloading the driver for it. From the message on the screen, it seems to have found the driver but fails when it tries to install.
So far I've tried the following:
The Microsoft Solution of Pausing the Windows Update Service, Clearing the %WINDIR%\SoftwareDistribution\Download and %WINDIR%\DataStore\ folders, resuming the service and then re-trying. This does not change the error.
On my mobile, go under Start > Settings > Connections > USB to PC > {Uncheck the only option} - This seems to partially work as Windows 7 now discovers a "Serial" device and promptly installs a "HTC USB Sync" driver for it. But this does not seem to be very useful because I cannot see a new drive or any other signs of a new device being attached (other than under the USB list). Turning ON the unchecked box takes me back to square one.
Uninstalled *everything* and then installed Windows Mobile Device Center v6.1 from Microsoft's site. However, that does not help with the RNDIS as it continues to find a driver, yet is unable to install it
I've tried hard AND soft resetting the device in various combinations with the above options - again, to no use.
Are there any other options that I can try? Any other suggestions are welcome.
thank you in advance..
tropicanapure said:
Hello everyone,
I am sure this is one of the most often asked questions around here. But I am going to ask anyway because I've not been able to use the solutions provided before and my research elsewhere has not yielded the results I expect.
So here goes. I have a T-Mobile MDA Vario III connected to a new-built Window 7 (Home Premium version) using a USB cable. On connection, Windows detects a new "Generic RNDIS" device and starts downloading the driver for it. From the message on the screen, it seems to have found the driver but fails when it tries to install.
So far I've tried the following:
The Microsoft Solution of Pausing the Windows Update Service, Clearing the %WINDIR%\SoftwareDistribution\Download and %WINDIR%\DataStore\ folders, resuming the service and then re-trying. This does not change the error.
On my mobile, go under Start > Settings > Connections > USB to PC > {Uncheck the only option} - This seems to partially work as Windows 7 now discovers a "Serial" device and promptly installs a "HTC USB Sync" driver for it. But this does not seem to be very useful because I cannot see a new drive or any other signs of a new device being attached (other than under the USB list). Turning ON the unchecked box takes me back to square one.
Uninstalled *everything* and then installed Windows Mobile Device Center v6.1 from Microsoft's site. However, that does not help with the RNDIS as it continues to find a driver, yet is unable to install it
I've tried hard AND soft resetting the device in various combinations with the above options - again, to no use.
Are there any other options that I can try? Any other suggestions are welcome.
thank you in advance..
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use this Driver.... for more details about Use this method only if you have Windows Vista or Windows 7 go to --> http://forum.xda-developers.com/showpost.php?p=3932827&postcount=3