Database Develop

Vista+WMDC+Wizard Don't Play Well Together

Well I was one of those brave souls who decided to buy Vista and give it a whirl. Since this site isn't about Vista all I'll say is it's a pretty decent OS. Anyway I installed vista, installed Office 2007, and then installed Windows Mobile Device Center.
When i connected my wizard, running WM6, Vista found it and installed the drivers. No problem. Windows Mobile Device Center then opened and I set up the device. No problem. Windows Mobile Device Center then started to sync and it crashed. It gets through about 60 contacts and crashes everytime, after reboots and all.
I've tried this with Office 2007 and Office 2003, I've tried this with 3 different ROMs, and I have turned off and on the advanced networking functionality. Everytime it crashes!
Has anybody else experienced this problem? Can someone please tell me how I can sync my phone with Vista? Better yet, can someone please tell me how Microsoft has released a brand spanking new OS and their software to sync mobile users is still in a f'ing beta for RC1?!?!?!?!? Or maybe even when the final copy of Windows Mobile Device Center is to be expected?
Thanks.

i have no problems try to uninstall the WMDC and then reinstall it. I had the same problem once but then uninstalled it and reinstalled it an the poblem was gone no more hangings the only thing that doesnot work is the syncronisation with vistas media player it doesnot show the storage card in the phone but all other things work perfectly.
Uniinstall and then reinstall WMDC. When u go to Controlpanel >>> uniinstall programs>>>> u can see 2 programs of WMDC installed uninstall both of them and the reinstall the WMDC this will solve the problems u have.
Or try different USB places front or back side of the PC if the USB cable is at the back side of PC try to put it in front side if your PC have front side usb connection may be that helps if not then do the uninstall and reinstall thing i said above.

I have Vista Ultimate, had a slight problem syncing with Outlook, but then I dl a the device centre update, and now it works fine

Thanks, I'll try that when I get home tonight. Hopefully that works.
Has anybody heard anything about when the final release might be comming out?

That didn't work but Microsoft released a newer version, that works perfectly, that I posted links to in the main Wizard forum that can be found at the link below.
http://forum.xda-developers.com/showthread.php?t=292491

USB Device Not Recognized

I've been using my AT&T Tilt for nearly a month without any problems, but yesterday for reasons I cannot determine, my phone suddenly stopped being recognized by any version of Windows XP or Windows Vista. I tired Windows XP SP2 in a virtual machine on my Mac, I tried it on my wife's Windows Vista machine, and I tried it on my children's Windows Vista machine and I received the same error each and every time.
No matter what machine I plugged it into, I would immediately get a "USB Device Not Recognized" error and neither ActiveSync on Windows XP nor WMDC on Windows Vista would initiate a sync.
I've hard reset my phone multiple times, I've uninstalled and reinstalled both ActiveSync and WMDC, I've even flashed to a different OS on my phone (using my MicroSD card) and nothing has worked.
I'm beginning to wonder if maybe the USB connection on the phone may have failed. I've been contemplating sending it back to AT&T since I had a malfunctioning pixel in the middle of the screen, but with the recent problems I'm starting to lean more towards returning it and less towards living with the pixel issue.
Anyone have any ideas on what might be causing the USB problem?

Just a quick update, when I arrived at work today, I attempted to sync with my work computer (Windows Vista Business) and I had no trouble at all. I'm going to take home the cable that I have here (which came with the BlackBerry I use for work) and see if that makes any difference with my home computers.

wow
I can confirm this as well. I have the Tilt and I used a blackberry cable from my job and it synced up flawlessly. before i was getting that usb not recognized as well.

I'm having the exact same problem now.. it worked fine for 4 months and now.. it just says usb not recognized. Please post the results if your blackberry cable. thanks

I just tried a brand new usb cable and it still didn't work for me

I have the same problem but i've got a solution for this and it's very simple.
For someother reason ActiveSync will boot on the background of your device even when you close it, it will boot up within 10 min or less.
This is the thing you need to do:
Before you plugin your usb cable to sync......
Run taskmanager and close activesync. When you are sure that this application is not running then plugin your USB cable.
It worked for me!

sstolk said:
I have the same problem but i've got a solution for this and it's very simple.
For someother reason ActiveSync will boot on the background of your device even when you close it, it will boot up within 10 min or less.
This is the thing you need to do:
Before you plugin your usb cable to sync......
Run taskmanager and close activesync. When you are sure that this application is not running then plugin your USB cable.
It worked for me!
Click to expand...
Click to collapse
I've tried that, didn't work

I had this exact same problem happen to me at the end of November - I was using WMDC 6.1 for months then all of a sudden I could not connect (same error message you described). I went back and looked through the MS Windows updates and identified a NVIDEA driver update had caused my problem. Used system restore to roll it back and then everything worked fine.

ellergek said:
I had this exact same problem happen to me at the end of November - I was using WMDC 6.1 for months then all of a sudden I could not connect (same error message you described). I went back and looked through the MS Windows updates and identified a NVIDEA driver update had caused my problem. Used system restore to roll it back and then everything worked fine.
Click to expand...
Click to collapse
How do I look back at the MS Windows updates? and this will automatically tell you whats wrong?

DVS_WiNdz said:
How do I look back at the MS Windows updates? and this will automatically tell you whats wrong?
Click to expand...
Click to collapse
ya..i bought my girlfriend the HTC Touchdual and has the same problem as well. She can't seem to sync with her Win XP and is only her 2nd time trying to sync and it failed already. In between, I don't think there was any internet connection to update anything.
Please help!
(Sorry to borrow this thread to solve the same problem but on another device btw, I own a Kaiser myself but currently didn't face any problem yet..touch wood!!)

Dwimmerlaik, did you have any luck fixing the problem?

Solved my USB Connection issue in Vista
After trying everything I could find on the net to solve my inability for Vista to stay connected with my HTC Kaiser (ATT TILT), I found the problem exists with the MicroSD card. No matter what, Vista would connect then disconnect my phone after a few seconds. After weeks of searching I finally just decided to take out my 2Gb MicroSD card.....and now Vista maintain connections and I am finally able to sync via WMDC.
Spread the Word!!!! Take out the MicroSD.

jbenado said:
After trying everything I could find on the net to solve my inability for Vista to stay connected with my HTC Kaiser (ATT TILT), I found the problem exists with the MicroSD card. No matter what, Vista would connect then disconnect my phone after a few seconds. After weeks of searching I finally just decided to take out my 2Gb MicroSD card.....and now Vista maintain connections and I am finally able to sync via WMDC.
Spread the Word!!!! Take out the MicroSD.
Click to expand...
Click to collapse
too bad I'm not using Vista..

Anyone else have this problem and solved it?

-Try to use the USBs at the back of your PC(not on the front of the case).
-Try to buy another cable(That SHOULD BE an USB2.0 HighSpeed certified shielded cable. That costs something about $6 ).

nsa666 said:
-Try to use the USBs at the back of your PC(not on the front of the case).
-Try to buy another cable(That SHOULD BE an USB2.0 HighSpeed certified shielded cable. That costs something about $6 ).
Click to expand...
Click to collapse
I've tried the back USB ports.. don't work.. and I've tried numerous USB2.0 cables.. it just keeps saying USB device not recognized.

i tried uninstalling the activesync..
then. install it again..
voila, my wizard got connected..
by the way, im using the blackdiamond rom

layzien0n0n said:
i tried uninstalling the activesync..
then. install it again..
voila, my wizard got connected..
by the way, im using the blackdiamond rom
Click to expand...
Click to collapse
Didn't work for me either
I've tried doing that multiple times..

Go to phone, menu, options, time zones tab, uncheck the Auto change time zone & clock.
This is a known bug in the firmware that causes A/S to automatically start & then sometimes it tries to start a second sessions of A/S when you plug in to your PC. Give it a try, have you ever noticed that A/S is running in task manager even though you're not connected or just reset? Just one thought.

GSLEON3 said:
Go to phone, menu, options, time zones tab, uncheck the Auto change time zone & clock.
This is a known bug in the firmware that causes A/S to automatically start & then sometimes it tries to start a second sessions of A/S when you plug in to your PC. Give it a try, have you ever noticed that A/S is running in task manager even though you're not connected or just reset? Just one thought.
Click to expand...
Click to collapse
Just tried it.. didn't work..

My computer dont detect my HTC TyTn II

After a hard reset on the TyTn my computer is no longer detecting it when I connect the phone to USB cable. The computer makes a sound when I connect it, but Windows Mobile Device Centrer say that TyTn II is not connected, and it does not show up in My Computer eather.
I've tryed to delete the partnership and reconnect the phone, but nothing happens.
Can anyone help me please! Now I cant install any of my programs og transfer files between the computer and the pocket pc/phone.

Try this:
tap Start > Settings > Connections.
tap USB to computer.
Uncheck the Enable advanced network functionality box

Try this:
tap Start > Settings > Connections.
tap USB to computer.
Uncheck the Enable advanced network functionality box

I uninstalled Windows Mobile Device Centrer and then tryed the tip you described here. At first it looked ok, my computer detected the device and installed the drivers and reinstalled Windows Mobile Device Centrer.
But my device is still not showing up in Windows Mobile Device Centrer or My Computer

Check your personal firewall settings and open the ports MS asks you to at the Windows Mobile home/support page...

Go into task manager & see if Activesync is running. I have the same problem with my tilt & if I kill activesync then reattach it takes a moment the first time, but then it works.

Make sure you are running the latest version of WMDC. I absolutely could not get WMDC to work with my HTC Wizard for months. After MS came out with an updated version of WMDC (around June, I think) it started working fine.
If you absolutely can't get it to work, consider using emoze for over the air syncing of cal, contacts, mail, etc. (or an on-line exchange account.) I had to do that for a few months until I got it to work. Emoze has the advantage of being free. Unfortunately, neither will allow file syncronization, tho.

There is no activesync running.
And everything was working just fine before my device went "mental" and I had to hard reset. So before the hard reset I could use WMDC on this computer, transfer files and run active sync. But now I cant.
I also got an online exchange account so I can sync calender and contacts. But I want to be albe to transfer files to my computer and install new software.
My WMDC version is: 6.1.6965

Some more info about the computer may help. For instance, I take it from your usage fo Windows Mobile Device Center that you are running Vista. In any case, since the problem is with the computer and not the Kaiser, I would see if the manufacturer would provide some support.

Yes, im running Vista and I buildt the PC my self.
But Im not sure its realy the PC that is the problem, because I made the changes (Hard Reset) to the device and thats what caused the problem.
Anyway, I was hoping for some way to debug/troubleshoot this problem.

I am having the same problem. I sync to any one of 8 computers at work and one at home. Work runs XP PRO and Home VISTA Ultimate x64 all worked fine untill this week. I have not made any changes since the last sync, the computers know it's hooked up due to activesync opening and trying to connect when I plug in via USB. But it never connects. I want to flash to Dutty's newest ROM but can't connect. I sync all contacts and e-mail wirelessly but need the computer to flash (I do not have a sd card yet) Any idead would be great! I have tried the ideas listed above but no joy. I have not hard reset the device as of yet ( I need some things off of it first)
Steve

BUMP
I really need help with this!!! I'm pulling my hair out!

Did any of you that had this problem find a solution? I have the exact same issue except a hard reset will fix it for a while, and then the problem will reoccur a few months later. No software has been added during the time frame. Very annoying.

i've got just the same problem! plaese help us!

i'm not able to install wmdc. it says it is for vista only. i'm currently on winxp. tried to install it via the disc provided..

lipanz said:
i'm not able to install wmdc. it says it is for vista only. i'm currently on winxp. tried to install it via the disc provided..
Click to expand...
Click to collapse
omg!
try activesync for XP. It came with the phone or you can download it from.
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-synch.mspx

Problems syncing with Vista...workarounds?

Hello I've read around on this problem, and I cant find a fix for it. Orange UK HTC Diamond, I don't have the driver CD or anything but it seems it should be stored on the device itself.
I plugged it into my laptop (Vista x32 Home Premium), and first time it comes up with "Uknown device installed. Searching preconfigured drivers." It closes and nothing happens.
I have WMDC 6.1 installed, and have unchecked advanced network functionality.
If I install XP on a VMware virtual machine, will I be able to activesync to that ? (eventually I want to install HardSPL etc.)
Anyway, and hints/tips would be amazing.

vista and diamond
I just got my Diamond this weekend, I was upgrading from an HTC P4000. I was out of town (my home pc is XP) so I decided to sync my contacts over his vista machine (btw can this be done easily pda to pda? bluetooth?) The P4000 had trouble syncing with vista, took a few tries. After outlook at all my stuff from my old phone, I put my Diamond in and... nothing. Didn't see it, but it was charging. I fought Vista for about an hour to get it working, I had to download a windows mobile center patch off of microsoft, and restart the computer+phone.
When I got home to my XP machine, I plugged in and activesync took care of everything.
All the advice I can give you is try uninstalling your phone drivers (in device manager) and try different usb ports, and restart.
heres a link to the MS troubleshooting page I tried:
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-troubleshooting.mspx

Hmm I'm starting to think it might be the standard USB connection that I'm using, do I need to use the standard HTC cable?
I've just tried phone on XP, and its bringing up the same error with Activesync 4.5

It is well-known that in vista you have to download, and install, Windows Mobile Device Center to sync any WM device, even PPCs.
So what's the deal?

Hey i'm also having this problem, spent ages trying to get it to work and tried
uninstalling and reinstalling everything but just get a message on the phone saying
install ActiveSync 4.5 on PC even though im using Vista.
Any ideas??

saj31 said:
Hey i'm also having this problem, spent ages trying to get it to work and tried
uninstalling and reinstalling everything but just get a message on the phone saying
install ActiveSync 4.5 on PC even though im using Vista.
Any ideas??
Click to expand...
Click to collapse
You can't use ActiveSync on VISTA!!! Can't you read the MANUAL or make a search?! Install Windows Mobile Device Center from MSFT site.

For God's sake, use the included CD, it has ALL you need to start synching.
I have x64 Home Premium, and it worked out of the box.

I'm happy for you but the first thing I did was install WMDC6.1, as stated in my first post, and as I said it isn't syncing with activesync on XP either

Active sync in windows 7 ??

Hi, I have install windows 7 rc , and i cant have my contacts in diamond to sync with outlook. It seems active sync is not compatible with win7 . Is there a solution ? Thanks ,

in win 7 is no active sync... you have to use mobile device center

hi
this works for me on windows 7 you can download it from here
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-download.mspx

When you connect your diamond to win7, it will automatically download drivers and mobile device center . To get Outlook is your own responsibility. You probably have a 30 day trial version on one of the disks that followed your phone, but it will still sync after those 30 days.
EDIT: I have no clue wether the trial version works in win7 or not.

cobbs said:
hi
this works for me on windows 7 you can download it from here
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-download.mspx
Click to expand...
Click to collapse
Ι downloaded the above. I didnt see nothning to change. I have installed Windows Mobile Device Center and it looks to work ok. I see diamond from the pc as a hard disc, and i can use it. I also have internet to diamond throw the pc. The phone is recognized by the pc as Touch Diamond P3700, and i have the icon of sync sender in taskbar. What I dont have? The one i am interested more.. My contacts to outlook to pc.. I have installed office 2003 to the pc , and i have outlook 2003. There , contacts are empty.
I dint see to Windows Mobile Device Center to have any option to transfer contacts from phone to outlook.. Any help ?
edit... Ok I just solve it. I went mobile device settings-change content sync settings. In contact there a press sync settings ,and there it writes synconize from Pc1 Pc2. Only one was "ticked" I tick and the other , and contacts went to my pc... Very complicated i think..

Hi, I'm on Windows 7 64 bit build 7100. Trying to get my phone to sync, have installed WMDC 6.1 64 bit version, plug my Diamond in and Windows Update fails on trying to install the driver, just get PocketPC USB Sync in Device Manager with a status of "This device cannot start (Code 10)."
Any ideas where I am going wrong on this? Had no issues on Vista 64bit getting it to work, have repeated all the same steps so am scratching my head somewhat.
Edit: Solved it, turns out it was my USB extension lead, tried plugging directly into the computer and it worked perfectly lol

Windows 7 ActiveSync Fix
Hey Everyone,
There is a good write-up on how to Enable ActiveSync on Windows 7 x64 and x86.
http://capitalhead.com/articles/ena...synchronization-on-windows-7-x64-and-x86.aspx
Have fun,
Mike

good to go
seems to be working good now RC.

Stephen Lane wrote:
I think I have researched all the treads on this pretty well now & I've tried all the above including rolling back to before I 1st allowed the WDM to install to no avail. I still can't get my Diamond talking to W7 WDM still talks to my old Vista Ult machine though.
Everything looks good the updater downloads drivers then the WDM then the installs happen the device gets found and it sort of knows its a HTC device plugged into a USB port but WDM and Sync Center both don't believe its there.
I've tried resetting the Diamond complete reboots of the computer, I've changed all settings in the PC to USB menu on the Diamond (another thread) and this only changes the Device from Generic Serial to Generic NDIS but still WDM won't connect.
So has anyone got any further suggestions I can't believe its this hard every one else has no probs what might I be doing wrong (I think the fact the device is a Generic Serial not a Diamond might be a hint but I can't prove it)
Regards
Stephen Lane

Stephen Lane,
I have exactly the same problem. Did you found a solution or still facing this problem?

You can use Microsoft Windows Mobile Device Center 6.1. It's free to download by MS.
Gr.,
Dennis

Thanx alot people! This thread saved my day!

WMDC does not recognize my G1. He detect that there is a unidentified device and searching the driver to web but after a minute it was NOT successfully installed. How come? LOL.